KR102055351B1 - Electronic order processing appartus and method for servicing electronic order using the same - Google Patents

Abstract

The present invention relates to an apparatus and method for grouping and managing a customer mode device and an employee mode device, and sharing order information between the customer mode device and the employee mode device, as well as providing a payment service. A grouping unit for grouping and managing one or more customer mode devices, a screen processing unit for displaying a menu board and an order book, and changing information of the order book according to a menu operation of the menu board; A shared information processing unit to be reflected in an order displayed on a grouped employee mode device or a customer mode device, an order information processing unit for generating integrated order information according to the completion of the order of the plurality of customer mode devices, and a payment request of the customer mode device For payment processing to provide payment services under And to provide an electronic order processing system.

Description

ELECTRONIC ORDER PROCESSING APPARTUS AND METHOD FOR SERVICING ELECTRONIC ORDER USING THE SAME}

The present invention relates to a method for providing an electronic order service, and more particularly, to manage a customer mode device and an employee mode device by grouping, and to share order information between the customer mode device and the employee mode device as well as provide a payment service. It relates to an apparatus and a method.

In general, a meal order in a restaurant mainly uses direct communication between an employee and a customer, for example, an order is made through shoes. The conventional ordering method is that the employee provides a menu board to the customer, the customer looks at the provided menu board to select the desired menu and then again to order the employee verbally. However, the conventional ordering method as described above has a lot of work to be done by the employee for ordering meals, the time is unnecessarily wasted and the efficiency of the ordering system is reduced. For example, when a guest comes in, an employee must provide a menu board, take an order from a customer who chooses a menu, and also have to work at a restaurant, so the number of employees increases as the number of customers increases. there was.

 On the other hand, the conventional order method as described above is provided to the customer by making a menu in advance with respect to the menu to be provided to the customer in the restaurant. Conventional menu plates are usually printed on paper or manufactured using synthetic resin such as plastic.

 However, the conventional menu board has a disadvantage that it is very difficult to change the contents once produced. For example, when a menu or price of an item provided to a customer changes, or when a name of a business is changed, a new menu board may be produced or a modified part may be used to change the menu of the business. In order to produce a new menu board, a lot of cost is incurred, and when only the modified part is used, the modification is made by adding a modified part on the existing menu board, which has a disadvantage of deteriorating aesthetics. .

In order to solve the above disadvantage, an electronic menu board providing a menu through a digital display device has been used. Such a conventional electronic menu board has a level of providing an interface, advertisement, and various event information allowing a user to select only a menu.

Korean Patent Publication No. 2010-0088976 discloses a technology related to an electronic ordering system using a mobile communication network.

The present invention provides an apparatus and method for grouping and managing a customer mode device and an employee mode device, sharing order information between the customer mode device and the employee mode device, and providing a payment service.

In addition, the present invention provides an apparatus and method capable of providing a payment service in the form of Dutch pay.

According to an aspect of the present invention, a grouping unit for grouping and managing an employee mode device and at least one customer mode device, a screen processing unit for displaying a menu board and an order book, and the order book according to a menu operation of the menu board And a shared information processing unit for reflecting the changed order information and reflecting the changed order information in the order form displayed on the grouped employee mode device or the customer mode device, and the integrated order information according to the completion of the order of the plurality of customer mode devices. An electronic order processing apparatus including an order information processing unit to generate and a payment processing unit for providing a payment service according to a payment request of the customer mode device.

In the electronic order processing device according to an embodiment of the present disclosure, the grouping unit may pair and group the employee mode device and at least one or more customer mode devices using NFC (Near Field Communication) or Bluetooth.

In the electronic order processing apparatus according to an embodiment of the present disclosure, the grouping unit may pair and group the employee mode device and at least one customer mode device based on a table number.

In the electronic order processing apparatus according to an embodiment of the present invention, the screen processing unit provides a memo column for inputting text and based on the order information when order information exists through recognition of the text input in the memo field. Can change the order.

In the electronic order processing apparatus according to an embodiment of the present invention, the order information processing unit may generate order information for each customer mode device according to the order contents of the customer mode device.

In the electronic order processing apparatus according to an embodiment of the present invention, the payment processing unit may provide a Dutch pay payment service based on order information for each customer mode device.

In the electronic order processing apparatus according to an embodiment of the present invention, the screen processing unit may display event cooking or discount information.

According to another aspect of the present invention, there is provided a method for providing an electronic order service using a wireless terminal, the method comprising: grouping at least one other customer mode device and an employee mode device, and providing a menu board and an order form on the screen after the grouping; And if the information of the order is changed according to a menu operation in the menu board, reflecting the order on the order displayed on the grouped employee mode device or the customer mode device by using the changed order information. It provides a method for providing an electronic order service, including generating the integrated order information according to the information, and providing a payment service based on the integrated order information when a payment request is received.

In the electronic ordering service providing method according to an embodiment of the present disclosure, the grouping may include grouping the employee mode device and at least one other customer mode device through a pairing method using NFC or Bluetooth.

In the method of providing an electronic order service according to an embodiment of the present invention, the step of reflecting the order form may include selecting and dragging and dropping a specific menu on the menu board or extracting order information by recognizing text input in a memo field. If it is possible to change the order can be recognized.

In the electronic order service providing method according to an embodiment of the present invention, the grouping may include: receiving a request for inputting unique information from the employee mode device, and inputting the unique information through the input of the unique information; And pairing with a mode device and the employee mode device.

Electronic order service providing method according to an embodiment of the present invention further comprises the step of generating personal order information according to the information on the order, the step of providing the payment service, the personal order when the payment method is Dutch Pay Information can be used to provide a payment service.

The present invention can be expected to activate the electronic ordering service because customers and employees can order information through interaction while sharing information.

1 is a block diagram showing an electronic order service providing system according to an embodiment of the present invention;
2 is a block diagram showing a detailed configuration of an electronic order processing apparatus according to an embodiment of the present invention;
3 is an exemplary view of a screen provided in an electronic order processing device according to an embodiment of the present invention;
4 is a flowchart illustrating a process of providing order information according to an embodiment of the present invention.

Advantages and features of the present invention, and methods for achieving them will be apparent with reference to the embodiments described below in detail in conjunction with the accompanying drawings. However, the present invention is not limited to the embodiments disclosed below, but may be implemented in various forms, and only the embodiments of the present invention make the disclosure of the present invention complete and the general knowledge in the technical field to which the present invention belongs. It is provided to fully convey the scope of the invention to those skilled in the art, and the present invention is defined only by the scope of the claims.

In describing the embodiments of the present invention, when it is determined that a detailed description of a known function or configuration may unnecessarily obscure the gist of the present invention, the detailed description thereof will be omitted. Terms to be described below are terms defined in consideration of functions in the embodiments of the present invention, and may be changed according to intentions or customs of users or operators. Therefore, the definition should be made based on the contents throughout the specification.

Hereinafter, with reference to the accompanying drawings will be described an embodiment of the present invention.

1 is a block diagram illustrating an electronic order service providing system according to an exemplary embodiment of the present invention.

The electronic order service providing system of FIG. 1 has a structure in which a plurality of employee mode devices 120, a plurality of customer mode devices 110, an external server 140, a payment server 150, and the like are connected through a wireless network 130. Can have

On the other hand, the electronic order service providing system according to an embodiment of the present invention can be managed by grouping one employee mode device 120 and at least one customer mode device 110 by pairing.

Examples of the wireless network 130 include Wi-Fi, Bluetooth, 2nd generation (2G) wireless network (eg, CDMA mobile communication system, etc.), 3rd generation (3G) wireless network (eg, WCDMA mobile communication system, etc.), 4th generation (4G). ) It may include, but is not limited to, a wireless network (eg, an LTE mobile communication system), a wireless communication network including at least two or more wireless networks in the future, and next generation wireless networks.

Meanwhile, the employee mode device 120 and the plurality of customer mode devices 110 are grouped to perform a wireless communication to receive an electronic order service according to the present invention, for example, a mobile phone, a smartphone, a smart pad, a notebook. It may mean a terminal such as a pad or a tablet PC, but is not limited thereto.

The employee mode device 120 and the plurality of customer mode devices 110 include the electronic order processing device 200 of FIG. 2 that can perform order processing, payment, and the like, and uses the electronic order processing device 200. This allows you to create order information that reflects the needs of multiple customers, as well as share order information in real time.

Meanwhile, the electronic order processing apparatus 200 may be installed and driven in a recording medium in the employee mode device 120 and the plurality of customer mode devices 110 in the form of an application.

Hereinafter, a detailed configuration and operation method of the electronic order processing apparatus 200 according to an embodiment of the present invention will be described with reference to FIGS. 2 to 3.

2 is a block diagram showing a detailed configuration of an electronic order processing apparatus 200 according to an embodiment of the present invention, Figure 3 is an exemplary view of the screen provided by the electronic order processing apparatus 200 according to an embodiment of the present invention. to be.

The electronic order processing apparatus 200 of FIG. 2 includes a mode selection unit 205, a grouping unit 210, a shared information processing unit 230, an order information processing unit 240, a memory 245, a payment processing unit 250, and the like. It may include.

The mode selector 205 provides an interface for setting a mode of a corresponding device, and may be set to an employee mode or a customer mode according to an operation of the interface.

When the occupation mode is selected through the interface, the mode selector 205 displays an input window for inputting a password for security, and the device may operate in the employee mode based on the password input through the input window. Make sure

In the customer mode state, the grouping unit 210 provides an interface for inputting predetermined information for grouping, for example, unique information of the employee mode device 120 to be grouped, and the employee mode device 120 through predetermined information input. ) Can be grouped together. Here, examples of the unique information may include various character combinations provided from the employee mode device 120 or a unique number provided on a table or provided at a store entrance, but is not limited thereto. In the case of various text combinations, the text message may be transmitted to the customer mode device 110 in the form of a text message.

An example of how the employee mode device 120 and the plurality of customer mode devices 110 are grouped is pairing. Here, pairing may include, but is not limited to, Near Field Communication (NFC), Bluetooth, Zigbee, Ultraband Wideband (UWB), and Wireless-Fidelity (Wi-Fi). Through this pairing, the customer mode device 110 operates as a slave and the employee mode device 120 operates as a master.

In the employee mode state, the grouping unit 210 may provide an interface that may be paired with a plurality of customer mode devices 110 that input predetermined information, and the paired customer mode devices 110 may have different employee modes. An interface for checking that the device 120 is not paired may be provided.

Also, in the employee mode state, the grouping unit 210 may manage a plurality of groups, that is, an interface capable of switching from the customer mode device 110 in one group to the customer mode device 110 belonging to another group. Can be provided.

The grouping unit 210 may display information on the grouped employee mode device 120 and at least one customer mode device 110 on a screen.

The screen processor 220 provides a screen interface for providing an electronic order service, and as shown in FIG. 3, order information input or operated by the employee mode device 120 and the plurality of customer mode devices 110. And on the employee mode device 120 and a plurality of customer mode device 110 is a shared screen 310 for sharing the order details and input dialog 320 for entering unwanted information to share Can be provided to

In addition, the screen processor 220 may recognize the information input on the shared screen 310 and reflect the order information based on the recognized information.

To this end, the menu board 312 and the order form 314 may be displayed on the sharing screen 310, and a memo field 316 in which order detail information may be input or displayed may be displayed. The memo content input to the memo field 316 may be shared and displayed to the paired devices. That is, when order detail information is input as the memo content from a certain customer mode device 110, the memo field of the paired device is displayed. In 316, order details input by any device may be displayed. For example, when order details such as steak medium and mushroom soup are input in the memo column 316 of the employee mode device 120 or the customer mode device 110, the order details are displayed in the memo field of the paired device ( 316 may be displayed.

In addition, the memo field 316 allows the user to exchange order-related or general conversations with employees and other users, as well as share order details of other users.

The shared screen 310 may display various additional information 318 provided by the store, for example, event cooking information, various discount information, and the like. The event cooking information and various discount information may be displayed in the employee mode device 120. It may be provided from, or may be provided from an external server 140.

Meanwhile, when an order content is changed on the order form 314 of the sharing screen 310, the order information according to the order content change may be reflected to the paired employee mode device 120 and the plurality of customer mode devices 110. . Here, the change to the order form 314 may add a menu on the menu plate 312 to the order form 314, check a menu on the menu plate 312 in a drag & drop manner, or write a memo field 316. ) When the menu related information is inputted. That is, the memo content input to the memo field 316 may be recognized, and if order information, for example, menu selection information, exists in the recognized memo content, it may be reflected in the order form 314. The memo content may be recognized by the screen processor 220.

Examples of memo contents input to the memo column 316 in the embodiment of the present invention may include a text format, data input by a drawing method, a figure, and the like, but are not limited thereto.

The memo received from the paired device may be displayed on the input window 320 for a conversation, in which an interface for inputting a memo for transmitting only to a desired partner may be provided. The memo input to the conversation input window 320 may be transmitted to the counterpart desired by the user through the transmission button 330. That is, when the user inputs data on the conversation input window 320 and then manipulates the send button 330, an interface for selecting a reception destination is provided, and the conversation input window is selected as the reception destination is selected on the interface. The memo input on the 320 may be displayed on the conversation input window 320 of the device of the selected reception target.

Here, examples of the memo input on the conversation input window 320 may include text input by a drawing method, text input through a character input device, various picture files, and the like, but are not limited thereto.

Through the dialog input window 320 as described above, employees can share customer's taste and the like.

The sharing information processing unit 230 transmits information or shares information from the paired employee mode device 120 or the plurality of customer mode devices 110 so as to share corresponding information according to an operation occurring on the sharing screen 310. It may be received and displayed on the shared screen 310. For example, the order form 314 through menu selection based on the menu panel 312 or menu selection using a drag & drop method or menu selection based on the memo content input in the memo field 316 in any customer mode device 110. ), The sharing information processor 230 may update the information of the order form 314 displayed on the paired employee mode device 120 and the customer mode device 110.

In addition, the sharing information processor 230 may transmit the memo contents input on the memo column 316 or the conversation input window 320 of the sharing screen 310 to the paired device.

The order information processor 240 of the employee mode device 120 and the customer mode device 110 may generate integrated order information based on order information received from a plurality of paired customer mode devices 110 when the order is completed. have. That is, the order information processor 240 may generate integrated order information based on the information of the order form 314 when the order is completed.

On the other hand, in the employee mode state, the order information processing unit 240 may provide the integrated order information to the external server 140 as the order is completed. Here, the external server 140 may be an in-store server, a POS server, a remote server, or the like.

In the customer mode state, the order information processor 240 may store the information of the order form 314, that is, the integrated order information reflecting a plurality of opinions and the personal order information of the user, in the memory 245.

When the payment request unit 250 receives the payment request, the payment processing unit 250 provides an interface for providing various payment services through interworking with the payment server 150. Examples of various payment services include, but are not limited to, card payment, point payment, mobile phone payment, Dutch pay payment, and the like. Here, when the Dutch pay payment is selected, the payment processing unit 250 proceeds with the payment service using the user's personal order information stored in the memory, and in the case of general payment, the payment service may be performed using the integrated order information.

A process of providing order information by the electronic order processing apparatus 200 having the above configuration will be described with reference to FIG. 4.

4 is a flowchart illustrating a process of providing order information according to an embodiment of the present invention.

Prior to the description, the processing of the order information using a wireless terminal, for example, a tablet provided inside the store will be described as an example. Such a wireless terminal is provided with an electronic order processing device 200 that can be driven in employee mode and customer mode.

First, as shown in FIG. 4, first, the electronic order processing apparatus 200 of the customer mode device 110 is grouped with the employee mode device 120 through the grouping unit 210 (step 402) to wireless network 130. ). Examples of grouping methods include pairing using Near Field Communication (NFC), Bluetooth, Zigbee, UWB (Ultraband Wideband) and Wi-Fi (Wireless-Fidelity). It may be unique information received from the device 120, table number, any information provided when entering the store.

Subsequently, the electronic order processing apparatus 200 in the employee mode device 120 and the plurality of customer mode devices 110 may share the sharing screen 310, the input window 320 for conversation through the screen processor 220, and the transfer button ( 330 and an initial screen composed of a payment 340, that is, a sharing screen 310 including a menu board 312 and an order form 314, and an input window 320 for dialogue (step 404).

In the state where the initial screen is provided, if the information of the order form 314 is changed according to the menu selection using the menu plate 312 by a user of any of the customer mode devices 110 of the plurality of customer mode devices 110 (step 406). ), The shared information processing unit 230 of the electronic order processing device 200 transmits the change information of the order form 314 to the other customer mode device 110 and the employee mode device 120. Accordingly, the information of the order form 314 in the sharing screen 310 of the other customer mode device 110 and the employee mode device 120 is changed (step 408).

In this manner, the information in the order form 314 may be updated in real time according to a user's menu manipulation of the plurality of customer mode devices 110 and displayed on the employee mode device 120 and the plurality of customer mode devices 110. .

Subsequently, when the order is completed (step 410), the order information processing unit 240 of the electronic order processing apparatus 200 generates integrated order information based on the information in the last updated order book 314 and a menu selected by the user. Personal order information is generated based on the information and stored in the memory 245 (step 412). Meanwhile, the integrated order information generated in the employee mode device 120 may be transmitted to the external server 140, for example, a store server or a POS server, through the wireless network 130.

Then, when a payment request is received (step 414), the payment processing unit 250 may provide an interface for selecting various payment methods (step 416), and may perform a payment service according to the selected payment method. That is, when the selected payment method is the Dutch pay method (step 418), the payment processing unit 250 performs a procedure for payment service with the payment server 150 using the personal order information (step 420), the integrated payment method In step 422, a procedure for payment service with the payment server 150 is performed based on the integrated order information.

Combinations of each block of the block diagrams and respective steps of the flowcharts attached to the present invention may be performed by computer program instructions. These computer program instructions may be mounted on a processor of a general purpose computer, special purpose computer, or other programmable data processing equipment such that instructions executed through the processor of the computer or other programmable data processing equipment may be used in each block or flowchart of the block diagram. It will create means for performing the functions described in each step. These computer program instructions may be stored in a computer usable or computer readable memory that can be directed to a computer or other programmable data processing equipment to implement functionality in a particular manner, and thus the computer usable or computer readable memory. It is also possible for the instructions stored in to produce an article of manufacture containing instruction means for performing the functions described in each block or flowchart of each step of the block diagram. Computer program instructions may also be mounted on a computer or other programmable data processing equipment, such that a series of operating steps may be performed on the computer or other programmable data processing equipment to create a computer-implemented process to create a computer or other programmable data. Instructions that perform processing equipment may also provide steps for performing the functions described in each block of the block diagram and in each step of the flowchart.

In addition, each block or step may represent a portion of a module, segment or code that includes one or more executable instructions for executing a specified logical function (s). It should also be noted that in some alternative embodiments, the functions noted in the blocks or steps may occur out of order. For example, the two blocks or steps shown in succession may in fact be executed substantially concurrently, or the blocks or steps may sometimes be performed in the reverse order, depending on the functionality involved.

The above description is merely illustrative of the technical idea of the present invention, and those skilled in the art to which the present invention pertains may make various modifications and changes without departing from the essential characteristics of the present invention. Therefore, the embodiments disclosed in the present invention are not intended to limit the technical idea of the present invention but to describe the present invention, and the scope of the technical idea of the present invention is not limited by these embodiments. The scope of protection of the present invention should be interpreted by the following claims, and all technical ideas falling within the scope of the present invention should be construed as being included in the scope of the present invention.

110: customer mode devices 1, 2,... .n
120: employee mode device 130: wireless network
140: external server 150: payment server
200: electronic order processing unit 205: mode selection unit
210: grouping unit 220: screen processing unit
230: shared information processing unit 240: order information processing unit
245: memory 250: payment processing unit

Claims (8)

A mode selector that provides an interface that can be set to either employee mode or customer mode,
A grouping unit configured to group and manage a plurality of customer mode devices set to the customer mode and an employee mode device set to the employee mode;
A screen processing unit for displaying a menu board and an order form;
A shared information processing unit for changing the information of the order form according to a menu operation of the menu board and reflecting the changed order information to the order form displayed on the grouped employee mode device and the customer mode device;
An order information processing unit for generating integrated order information upon completion of the order of the plurality of customer mode devices;
A payment processing unit providing a payment service according to a payment request of the customer mode device;
The grouping unit may provide an interface for the employee mode device to check that the plurality of customer mode devices are grouped with the plurality of customer mode devices and not to be grouped with other employee mode devices. Grouping the grouped plurality of customer mode devices with the other employee mode device according to an input through an interface having
Electronic order processing unit.
The method of claim 1,
The screen processing unit,
It provides a memo column for the community between the employee mode device and the customer mode device,
Recognizing text input in the memo column and reflecting the order-related information in the order form if there is order-related information
Electronic order processing unit.
The method of claim 1,
The order information processing unit,
Generating order information for each customer mode device according to the order contents of the customer mode device;
Electronic order processing unit.
The method of claim 3, wherein
The payment processing unit,
Based on the order information for each customer mode device to provide a Dutch Pay payment service
Electronic order processing unit.
An electronic order service providing method using a wireless terminal,
For the employee mode device set to the employee mode among the employee mode and the customer mode, it is possible to check that the plurality of customer mode devices grouped with the customer mode device set to the customer mode are not grouped with other employee mode devices. Providing an interface,
Group the plurality of customer mode devices and the employee mode device according to the setting through the interface, but the plurality of the grouped customer mode devices are not grouped with the other employee mode device according to the input through the checkable interface. Grouping so that
Providing a menu board and an order form on the screen after the grouping;
If the information of the order is changed according to a menu operation in the menu board, using the changed order information to reflect on the order displayed on the grouped employee mode device and the customer mode device;
Generating integrated order information according to the information on the order;
When a payment request is received, providing a payment service based on the integrated order information.
How to Provide Electronic Ordering Services.
The method of claim 5,
The grouping step,
Receiving a request for inputting unique information from the employee mode device;
Pairing the customer mode device and the employee mode device through the input of the unique information;
How to Provide Electronic Ordering Services.
The method of claim 5,
Reflecting in the order,
Selecting a specific menu on the menu board by dragging and dropping or extracting order related information by recognizing the contents of the memo input in the memo column to change the information of the order book.
How to Provide Electronic Ordering Services.
The method of claim 5,
Generating personal order information according to the information on the order;
Providing the payment service,
If the payment method is Dutch Pay to provide a payment service using the personal order information
How to Provide Electronic Ordering Services.

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