KR101959791B1 - Business Management System, Method And Recording Medium - Google Patents

Abstract

A task management system and method are disclosed. A task management method according to an embodiment of the present invention determines a work plan by setting an execution schedule of a work process in an organization on a daily basis, and sets an execution schedule of the task person By setting up an activity plan, you can manage both the organization and individual performance / schedule.

Description

TECHNICAL FIELD The present invention relates to a business management system, a method and a recording medium,

The present invention relates to a task management system and method for planning tasks and managing the progress of tasks.

As technology develops, tasks become more complicated and task management systems are being developed to manage work schedules.

Conventional task management systems can notify task managers of task-related schedules, determine task priorities by obtaining task definitions related to tasks that task managers should perform as described in No. 2016-0130557, It was a method corresponding to each person in charge of the task providing the schedule.

That is, the conventional business management system has a limitation in that it can not determine the business process for processing the business or manage the work schedule of the related business person according to the business process.

Accordingly, there is a need for a method of determining a business process for managing a business and automatically managing a business schedule of a related person in accordance with the business process.

In the present invention, an activity plan is set by setting an execution schedule of a business process in an organization on a daily basis, and an activity plan is set by setting an execution schedule of each person in charge of performing a business process in units of hours or minutes, It is possible to provide a system and method for managing both the organization and the individual performance / schedule.

A task management method according to an embodiment of the present invention includes: receiving an activity result of a person in charge of work performed according to an activity plan in which an activity / scheduled schedule is set in units of hours for an activity process; Transmitting the activity result to a superior of the person in charge of the task set in a business process corresponding to a higher level of the activity process; And changing the state of the active process set in the activity plan according to the feedback on the transmitted activity result.

The task management method according to an embodiment of the present invention calculates the progress of the business process based on a task plan in which a daily schedule / scheduled schedule is set for the task process and an activity process in which the status is changed to completion in the task plan ; And generating a reminder message and transmitting the reminder message to the task manager if the progress is less than a threshold value.

The task plan of the task management method according to an embodiment of the present invention includes: setting task processes corresponding to each of a plurality of process levels for task management of an organization; and setting at least one task manager And may be determined by setting a schedule of a unit of work / schedule for business processes corresponding to each of the plurality of process levels.

The task management method according to an embodiment of the present invention is characterized in that when the sum of the time periods in which the activity process can be set in the interval between the start date and the end date of the task process of the activity plan is shorter than the standard time required for the task process Determining that the worker can not perform the business process; And re-establishing a task person in charge of the business process determined by the task manager to be unable to perform.

The step of resetting the task manager of the task management method according to an embodiment of the present invention includes the steps of: referring to an activity plan of different task managers set to perform task processes corresponding to each of a plurality of process levels, Searching for a person in charge of business who can complete the business process before; And re-establishing a task person in charge of the business process determined to be unable to perform by the task person in charge to the searched task person.

In the step of resetting the task manager of the task management method according to an embodiment of the present invention, when the task manager who can complete the task process before the end of the task process is not found, And further selecting a person in charge of carrying out the determined business process.

A task management method according to an exemplary embodiment of the present invention is a method for managing a work schedule in which when a request for modification of a work plan having a daily schedule is set for the work process, ; And modifying the business plan according to the modified execution schedule when the modified execution schedule is approved by the superior.

The task management method according to an embodiment of the present invention may further include the step of, when a collaborative schedule performed by the superior in cooperation with the task manager is included in the activity plan of the task manager changed according to the modified schedule, And / or changing the common schedule included in the activity plan of the superior according to the predetermined schedule.

A task management method according to an embodiment of the present invention is a task management method according to an embodiment of the present invention, in the case of receiving a request for modification of a business plan in which a daily schedule is set for the business process, Determining whether a worker can complete the business process before an end date of the business process; The method may further include rejecting the modification request or resetting a person in charge of performing the business process when the task manager determines that the business process can not be completed before the end of the business process.

The task management system according to an embodiment of the present invention receives an activity result of a person in charge of work performed according to an activity plan in which an activity / plan schedule is set in units of hours for an activity process, The activity management unit may transmit the activity result to a superior of the person in charge of the task set in the process, and change the state of the activity process set in the activity plan according to the feedback on the transmitted activity result.

According to an embodiment of the present invention, an organization determines a work schedule by setting a schedule of work processes to be performed on a daily basis, and sets an execution schedule of employees in charge of performing work processes in units of hours, , It is possible to manage both organization and individual performance / schedule.

1 is a diagram illustrating a task management system according to an embodiment of the present invention.
2 is a diagram illustrating an operation of a task management system according to an embodiment of the present invention.
3 is an example of business processes corresponding to each of a plurality of process levels according to an embodiment of the present invention.
4 is an example of a main screen of the task management system according to an embodiment of the present invention.
5 is an example of an interface for defining tasks in a task management system according to an embodiment of the present invention.
6 is an example of a process of determining business processes corresponding to each of a plurality of process levels in the task management system according to an embodiment of the present invention.
7 is an example of a process of combining sub-processes in the process of determining the business process of FIG.
8 is an example of a process of setting a selected business process in the task management system according to an embodiment of the present invention.
9 is an example of a process of setting an agent to a business process in the task management system according to an embodiment of the present invention.
10 is an example of a schedule adjustment process of the task management system according to an embodiment of the present invention.
FIG. 11 is an example of the relationship among the personnel using the task management system according to an embodiment of the present invention.
12 is an example of a notification function provided by the task management system according to an embodiment of the present invention.
13 is an example of a work approval process of the task management system according to an embodiment of the present invention.
14 is an example of a process of changing a task definition of a task management system according to an embodiment of the present invention.
15 is an example of a relationship between information provided by the task management system according to an embodiment of the present invention.
16 is an example of a calendar provided by the task management system according to an embodiment of the present invention.
17 is an example of a task schedule displayed by the task management system according to an embodiment of the present invention.
18 is an example of an activity plan provided by the task management system according to an embodiment of the present invention.
FIG. 19 is an example of a daily schedule of an activity plan provided by the task management system according to an embodiment of the present invention.
20 is an example of a screen for inputting a review result of a task to a task management system according to an embodiment of the present invention.
21 is a diagram illustrating a process standardization method according to an embodiment of the present invention.
FIG. 22 is a flowchart illustrating a plan management method of a task management method according to an embodiment of the present invention.
FIG. 23 is a flowchart illustrating a dynamic interworking method of an activity process in a task management method according to an embodiment of the present invention.
24 is a flowchart showing an execution and check management method among the task management methods according to an embodiment of the present invention.
FIG. 25 is a flowchart illustrating a method of modifying a business plan among the business management methods according to an embodiment of the present invention.

DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS Hereinafter, embodiments of the present invention will be described in detail with reference to the accompanying drawings. A task management method according to an embodiment of the present invention can be performed by a task management system.

1 is a diagram illustrating a task management system according to an embodiment of the present invention.

The task management system 100 according to an embodiment of the present invention may include a task management unit 101 and an activity management unit 102 as shown in FIG. At this time, the task management unit 101 and the activity management unit 102 may be different processors or different programs executed in one processor.

The administrator terminal 110, the performer terminal 120, and the inspector terminal 130 that are connected to the task management system 100 may be communicatable terminals used by an administrator, an attendant, and an inspector, respectively, of task managers. For example, the administrator terminal 110, the performer terminal 120, and the tester terminal 130 may be connected to the task management system 100 via a wired or wireless communication network such as a PC, a smart phone, a tablet computer, Lt; / RTI >

The person in charge of the task may be an officer or employee of the organization in which the task management system is installed, or an officer or employee who is in charge of the task.

At this time, the task person may be one who performs the task process included in the task, an administrator who manages the task by setting an agent who performs the task process in the task process, and a reviewer who reviews and approves the task process.

For example, an administrator may be a project manager (PM) that manages tasks such as a project. The manager may also include a project leader (PL), which is a part-time team leader who is led by the project manager and the project manager. At this time, the project manager is a superior of the project leader who manages the project leader's work, and the project leader may be the supervisor of the performer who manages the work of the performer. Then, when the PMs distribute the tasks to the PLs, each of the PLs can select and manage the performers to perform the tasks distributed from the PMs.

Also, the performer may be a subordinate of the manager and an employee of the company performing the work according to the direction of the manager. At this time, the performer may not have authority to propose tasks or standard processes, and to manage other performers.

And the inspector is a manager of the manager and may be at least one officer who reviews and approves the tasks the manager manages. For example, the inspector may be one of the general manager, manager, director, project team leader, and CEO, who are the manager's supervisor. In addition, if the person in charge of reviewing the work does not have the authority to approve the work, the inspector may include a reviewer who reviews the work and an approver who approves the work reviewed by the reviewer. At this time, the approver may be a manager of the reviewer. For example, the reviewer may be the general manager, the manager, or the project team leader, and the approver may be the CEO, such as president, president. And, when the inspector is composed of the reviewer and the approver, the inspector terminal 130 can be replaced with the reviewer's terminal of the reviewer and the approver's terminal of the approver.

In addition, a manager may not include a manager, or an inspector, or an officer or employee may also serve two or more of the follower, the manager, and the inspector.

For example, a worker in charge of a task can perform himself or herself. In the case of work that does not require inspection, since the attendant is one person, there is no need for an administrator to manage the attendant, have. At this time, the task management system 100 may provide information related to the task to the performer terminal 120, and may receive and manage the result of the task from the performer terminal 120. That is, the task management system 100 may omit the task plan determination, action plan determination, and activity result check process related to the task.

In addition, since the chairman, or the president, who is the highest person in the organization, does not have a checker to check the results of activities, both the attendant and the inspector can be the same as the chairman. Accordingly, the task management system 100 can perform task management by setting the performer, the manager, and the inspector all as the same task person in charge. In this case, when the president or the president directly manages his / her work, the work management system 100 can be performed by one practitioner alone. In the same manner as the work requiring no inspection, And the activity result check process can be omitted. In addition, when a chairperson or a boss manages his / her work by another person in charge of business such as a secretary, the work management system 100 sets the person in charge of managing the business of the chairperson or the president as an administrator, Can be set as the performer.

The task management system 100 may receive a process proposed by the administrator from the administrator terminal 110 as a standard process. The task management apparatus 100 may transmit the process proposed by the administrator to the tester terminal 130. At this time, the inspector terminal 130 can transmit the review result of the process proposed by the manager to the task management apparatus 100 according to the input of the inspector.

In addition, the standard process is a process of standardizing business processes corresponding to each of a plurality of process levels by category, and is a process for performing standard tasks such as a standard time required to perform tasks, a task inspector, Related information that can be obtained by the examiner and qualification information to be determined by the examiner and the performer. At this time, the result related information that can be obtained by performing the task may be the format or format of the result of the process-based activity. Then, the task management system 100 can collect and manage activity results generated in a format according to the result related information in each of the processes.

At this time, the result of the review of the process proposed by the administrator is defined as a business standard process by a process proposed by the administrator, a notification to be announced, a denial of refusing to define the process proposed by the administrator as a business standard process, Lt; / RTI > If the review result of the process proposed by the administrator is known, the task management system 100 can register the process proposed by the administrator as a standard process. The task management system 100 may send a message to the administrator terminal 110 and the performer terminal 120 that the process proposed by the administrator is registered as a standard process. If the review result of the process proposed by the administrator is rejected, the task management system 100 may send a message to the administrator terminal 110 that the process proposed by the administrator is rejected. If the review result of the process proposed by the administrator is a modification request, the task management system 100 may transmit a message including modification of the process requested by the inspector to the administrator terminal 110.

The task management system 100 can perform 1) plan management method to manage a schedule related to work, 2) execution and check management method to manage the process of checking the progress of work and the result of work.

1) Plan management method

The task management unit 101 of the task management system 100 may set task processes corresponding to each of a plurality of process levels for task management of the organization. Then, the task management unit 101 can determine a business process corresponding to the job definition from the registered standard processes.

At this time, the task manager 101 may select one of the standard processes to set up task processes corresponding to each of the plurality of process levels. In addition, the task manager 101 may combine the sub-processes of each of the standard processes to set up task processes corresponding to each of the plurality of process levels.

For example, the task management unit 101 may change the name of at least one of the sub-processes of each of the standard processes, add an alias to identify the sub-processes, and set the sub- Can be combined to set up business processes corresponding to each of a plurality of process levels. In addition, the task manager 101 may create a sub-process related to the task, and may combine the created sub-process with the sub-processes of the standard process to set up the task processes corresponding to each of the plurality of process levels.

Next, the task management unit 101 can set up at least one task person to perform each task process.

Specifically, the task management unit 101 can select an observer and an observer among task managers according to the qualification information to be determined as an observer and an observer included in the business process. In addition, the task management unit 101 extracts executives who are eligible to be selected as observers from the task managers according to the qualification information to be determined as the observers and performers included in the business process, and executives who are eligible to be selected as performers And provide it to the administrator terminal 110. At this time, the administrator terminal 110 may provide to the manager the officers who are eligible to be selected as the observer received from the task management system 100, and the executives who are eligible to be selected as the performer. The manager terminal 110 may transmit to the task management system 100 at least one executive selected by the manager as an inspector among the executives provided to the manager, and employees selected as the performer. At this time, the task management unit 101 may select an officer received from the manager terminal 110 as an inspector, and may select an employee who is received from the manager terminal 110 as a performer. In addition, the business process may include information that the inspector consists of reviewers and approvers. At this time, the task management unit 101 can select the reviewer and the approver among the task managers according to the qualification information to be respectively determined by the reviewer and the performer included in the business process.

Next, the task manager 101 may determine a work plan for task management by setting a schedule of work / schedule for work processes corresponding to each of the plurality of process levels.

Next, the activity management unit 102 of the task management system 100 may set up the activity processes corresponding to the lower level of the business processes for managing the activities of the task person belonging to the organization. At this time, the activity process may be a process of setting each of the task managers in units of time in order to perform the set task. For example, if the task process set up in the task manager is "Create task plan", the activity process can be divided into three parts: "Investigating information to create task plan", "Analyzing survey results", and " In order to carry out the business process, the activity that the person in charge of the work performed by the person in charge can be defined process.

Finally, the activity management unit 102 can determine the activity plan for the activity management of the task person by setting the schedule / schedule for the activity process in units of time.

At this time, the activity management unit 102 may set an execution schedule / scheduled schedule for an activity process set for a senior person among task managers as a shared schedule, and transmit the schedule to a terminal of a subordinate among task managers. At this time, the superior may be the manager or the inspector, and the subordinate may be the performer or the manager. For example, if the superior is an administrator, the subordinate is the performer. Therefore, the activity management unit 102 can set the schedule of the active process to the administrator as a shared schedule, and transmit the scheduled schedule to the performer terminal 120, which is a terminal of the subordinate. Further, when the superior is the tester, the subordinate may be the manager and the performer. Accordingly, the activity management unit 102 may set the scheduled / scheduled time for the activity process set to the tester to a shared schedule and transmit the schedule to the manager terminal 110 and the performer terminal 120, which are subordinate terminals.

The activity management unit 102 may receive the participation schedule generated by adding the activity process performed by the superior and the subordinate in the period in which the activity process is not set on the shared schedule from the terminal of the subordinate. Finally, the activity management unit 102 may set the schedule of performing / scheduled activities to be performed by the superior and the subordinate included in the participation schedule as a common schedule and add them to the activity plan of the superior.

In addition, the activity management unit 102 may set an execution schedule of the activity process performed by the superior and the subordinate together in the activity plan of the superior, as a common schedule, and transmit the schedule to the subordinate's terminal. Then, the activity management unit 102 can receive the availability of the subordinate to the common schedule from the subordinate's terminal. If the subordinate fails to participate in the joint schedule, the activity management unit 102 may receive the participation schedule including the time unit in which the subordinate can participate in the joint schedule, and correct the joint schedule according to the received participation schedule.

The process of establishing and calibrating the joint schedule between the subordinate and the superior will be described in detail with reference to FIG.

If the sum of the time periods during which the activity process can be set is shorter than the standard time period set in the business process in the interval between the start date and the end date of the business process of the activity plan, the activity management unit 102 performs the business process It can be judged that it can not be done. For example, if the business process has a start date of August 15, an end date of August 18, and a time period between August 15 and August 18 of the activity plan, 10 hours. The standard time required for the business process may be 20 hours. In this case, the worker may not complete the business process before August 18 because the time required for the work process to perform the work process before August 18 is 10 hours, and the time required for the work process is 20 hours. have.

At this time, the activity management unit 102 can reset the person in charge of the business process of the business process determined by the person in charge of the business to be unable to perform. For example, the activity management unit 102 searches for a work performer whose sum of time periods in which an activity process can be set in a period between a start date and an end date of a work process of the activity plan is longer than a standard time required for the work process, You can set up a business process for one worker.

In addition, when there is an active process that is repeatedly performed at every predetermined period of the active processes, the activity management unit 102 can receive the repetition period of the repeatedly performed active process. Then, the activity management unit 102 can set an execution schedule of the activity process to be repeatedly performed according to the input repetition period. For example, if there is an activity process set to 9:00 to 12:00 on Monday, and the repetition period of the activity process is entered as one week, the activity management unit 102 performs an activity process at 9:00 to 12:00 every Monday You can set the schedule.

2) Execution and maintenance management method

The activity management unit 102 of the task management system 100 may receive the results of activities of the task managers performed according to the activity plan from the terminal of the task manager.

Next, the activity management unit 102 may transmit the activity result of the person in charge of the task to the superior of the person in charge of the task set in the task process corresponding to the upper level of the activity process. For example, if the person in charge is the performer, the person in charge of the person in charge of the task is the manager and the inspector. Accordingly, the activity management unit 102 can transmit the activity result of the performer to at least one of the administrator terminal 120 and the tester terminal 130. [ In addition, when the person in charge of the task is the manager, the person in charge of the task person is the inspector. Therefore, the activity management unit 102 can transmit the activity result of the administrator to the tester terminal 130. [

Next, the activity management unit 102 may receive feedback on the activity result of the person in charge from the terminal of the superior. At this time, the feedback on the activity result may include at least one of an activity confirmation, an activity approval, an activity re-execution, and an activity modification.

Next, the activity management unit 102 may change the state of the active process set in the activity plan according to the feedback on the activity result. For example, if the feedback on the activity result is an activity confirmation, or an activity approval, the activity management unit 102 may determine that the activity process is completed and change the state of the activity process to completion. On the other hand, when the feedback on the activity result is an activity re-execution or an activity modification, the activity management unit 102 generates the activity result again according to the re-execution of the activity process, or determines that the modification of the activity result is necessary, The state may be changed to re-execute or modify, or not to be completed.

Then, the activity management unit 102 can calculate the progress of the business process based on the activity process and the business plan in which the status is changed to completed in the activity plan.

If the calculated progress is less than or equal to the threshold value in the business process, the activity management unit 102 may generate a reminder message for the work progress and transmit the reminder message to the performer terminal 120.

The task management unit 101 of the task management system 100 may receive a request for modification of the task plan from the terminal of the task coordinator. At this time, the task management unit 101 may transmit the modified schedule to the superior terminal in accordance with the modification request. If the advanced manager receives an answer from the advanced terminal that the superior has approved the modified / scheduled schedule, the task manager 101 may change the task schedule according to the modified schedule. At this time, the task management unit 101 can search whether or not a joint schedule performed by a senior person with a task person in the activity plan of the task person in charge, which is changed according to the modified schedule, is searched. When the common schedule is searched, the business management unit 101 may change the common schedule included in the activity plan of the advanced person according to the modified execution schedule.

For example, if the attendant's activity plan includes a meeting that the performer and the manager perform together at 16:00 on the 16th, and the meeting is changed to 10:00 on the 18th as the work plan is changed, the task management unit 101 The meeting included in the activity plan of the senior manager can also be changed from 16:00 to 18:00 on October 16.

In addition, when the tester terminal 130 receives an answer that the inspector has not approved the modified schedule, the task manager 101 may discard the modified schedule / scheduled schedule and maintain the schedule prior to modification .

And, if the cause of the revision of the work plan is caused by lack of manpower, or if the work plan is changed, the work may not be terminated within the deadline of the work. Accordingly, the task management unit 101 can determine whether or not the task person in charge can complete the task process before the end of the task process in the modified schedule / scheduled schedule according to the modification request.

If the task manager determines that the work process can not be completed before the end of the work process, the task manager 101 may reject the modification request or reset the worker to perform the work process.

2 is a diagram illustrating an operation of a task management system according to an embodiment of the present invention.

The task management system 100 can define activities that are subordinate to tasks and tasks on a process level basis. The activity management unit 101 manages the plan, execution, and check of the work. In the activity management unit 102, a plan, an action, a check, Can be managed. Items of activity management performed by the task management and activity management unit 102 performed by the task management unit 101 may be as shown in Table 1.

At this time, the processes L1 to L4 may be business processes corresponding to each of the plurality of process levels. In this specification, the process levels corresponding to the business processes are defined as L1 to L4, but the process level can be changed depending on the organization. For example, a process level corresponding to a business process may be defined as L1 to L7, and a process level corresponding to a business process may be defined as L1 to L2.

First, the task management system 100 establishes a work plan 201 in which a task is performed, a standard process 220 and a workforce pool 210 are used to set a daily schedule / schedule . At this time, the workforce pool 210 may be a list of employees who satisfy the conditions defined in the standard process among the task managers included in the organization. The task management system 100 may set at least one task representative to perform each of the task processes according to the information inputted from the manager terminal 110. [

Next, the task person in charge of the work process can set the schedule / schedule for the activity process according to the work plan 202. The task management system 100 can determine the activity plan 202 by receiving the scheduled / scheduled schedules set by the task managers from the terminals of the task managers such as the performer terminal 120.

The performers of the task managers can perform the activity process according to the activity plan 202. [ At this time, the task management system 100 can receive the activity results of the performers through the performer terminal 120. [

Then, the task management system 100 can transmit the received activity result 203 to the inspector who is a superior of the performer. At this time, the task management system 100 may send the activity result 203 to the tester terminal 130 and receive the tester's feedback 204 on the activity result from the tester terminal 130. Then, the task management system 100 can change the status of the active process set in the activity plan according to the feedback 204 on the activity result.

At this time, the feedback 204 may be the result of the check by the inspector on the activity result 203. In addition, the inspector can perform at least one of a work plan check, an activity plan check, a work execution check, and an activity execution check, and it can be checked by organization, person, and task. Supervisors may also check the work or activities of subordinates or related departments with an activity plan based on another work plan.

Next, the task management system 100 can calculate the progress of the task process based on the task process 201 and the activity process whose status is changed to completed in the activity plan 202. [

3 is an example of business processes corresponding to each of a plurality of process levels according to an embodiment of the present invention.

At this time, the L1 310 is a business process for defining a business type, and the L2 320 is a lower level of the L1 310 and may be a business process for defining a business name. The L3 330 is a lower level of the L3 330 and defines a lower task name. The L4 340 is a lower level of the L3 330 and includes a process name, a start date end time, It may be a business process that defines the contact person.

The activity process 350 is a lower level L5 of the L4 340, and may be a process that defines activities according to the task.

The activity management unit 102 may set an execution schedule of an activity process performed by a senior person and a subordinate in an activity plan of a senior person as a common schedule 361 and transmit the schedule to the subordinate's terminal. Then, the activity management unit 102 may receive the availability 364 of subordinates to the joint schedule from the subordinate's terminal.

In addition, the activity management unit 102 can manage the schedule of the activity process to be performed independently by the person in charge of the task, on a separate schedule.

Then, the activity management unit 102 may set an execution / scheduled schedule for an activity process set for a senior person among task managers as a shared schedule 363, and may transmit the schedule to the subordinate's terminal among the task managers. The activity management unit 102 may receive the participation schedule 364 generated by adding the activity process performed by the superior and the subordinate in the period in which the activity process is not set on the shared schedule from the terminal of the subordinate. At this time, the activity management unit 102 may set the schedule of performing / schedule of the activity process performed by the superior and the subordinate included in the participation schedule as a common schedule, and add it to the activity plan of the superior.

In addition, if the work plan must be established first to establish a simple activity plan, the work management system 100 can reduce the usability of the worker, so that the work management system 100 can provide a function of establishing an activity plan without a work plan.

Specifically, the activity management unit 102 can set up the activity processes for managing the activities of the task person belonging to the organization. At this time, the activity management unit 102 may create an activity process without creating a business process by virtually creating (351) business processes corresponding to a higher level of the activity process.

In addition, when the task manager 101 establishes new task processes, the task manager 101 can determine whether the task is related to the active task and the new task. If the activity process is related to at least one of the new business processes, the business management unit 101 may replace the newly created business process with the new business processes in response to the active process.

That is, the task management system 100 first generates an activity process, and if a task process corresponding to the activity process is created later, the task management system 100 resets the activity process to a lower level of the task process, To set up a business process.

For example, the activity management unit 102 generates an activity process called " information survey for preparing a task plan "at the request of an attendant who needs information investigation activities, Can be set to be virtual. Then, the business management unit 101 can create a business process called "Create a project plan" at the request of the manager. At this time, the task management unit 101 judges that the activity process called " information search for preparing the task plan "is related to the task process called " task plan preparation" , It is possible to perform a dynamic interworking method of setting a business process in an activity process in which no actual business process is set.

4 is an example of a main screen of a task management system according to an embodiment of the present invention.

The main screen of the task management system includes at least one of an interface 410 and an alert box 450 for selecting execution 410, plan 420, process inquiry 430 and check 440 as shown in FIG. 4 .

If execution 410 is selected for the person in charge of the task, the task management system 100 may begin managing at least one of daily, weekly, and monthly schedules of the person in charge of accessing the task management system.

When the plan 420 is selected for the person in charge of the task, the task management system 100 can perform the process of determining the task plan and the action plan according to the input of the person in charge of the task accessing the task management system.

When the process inquiry 430 is selected for the person in charge of the task, the task management system 100 can search standard processes optimized for job definition among the standard processes or display a list of standard processes whose job definitions and similarities are equal to or higher than a threshold value have. When displaying a list of standard processes, the task management system 100 may provide an interface by which the standard processes included in the list can be selected.

In addition, since the person in charge of selecting a standard process in the job management system is an administrator, the job management system 100 can be set to enable selection of the process inquiry 430 only when the person in charge of the job accessing the job management system is an administrator .

When the check 440 is selected, the task management system 100 can check the daily schedule, weekly schedule, and monthly schedule of the person in charge of the task accessing the task management system. In addition, if the person in charge of the business who has access to the work management system has the authority to check the schedule of the subordinate, such as the manager or the inspector, the schedule of the manager or the person managed by the person in charge of the work can be inquired and checked.

The notification box 450 may include an alarm function for informing that the information is transmitted to the person in charge of business who has accessed the task management system. When the notification box 450 is selected, the task management system 100 can display the information transmitted to the task manager. At this time, the information transmitted to the task manager may include at least one of information requesting approval of the task manager, and reminder information requesting the task manager to proceed the task.

5 is an example of a business process interface that the task management system 100 provides to the administrator terminal 110 in order to define tasks.

5, the business process interface includes a business process interface 510, a supervisory department 520, a supervisor 530, a performer 540, a related department representative 550, and a schedule 560, Interface.

The job classification (510) is an interface for setting whether the job definition is a job definition related to a central job or a job definition related to a daily job. At this time, the key tasks are the tasks reported to the CEO as the annual operating plan for the department, and the daily tasks may be tasks other than the core tasks.

The approval 511 is an interface for inputting whether or not the task definition is a task definition requiring approval. If the approval 511 is not selected, the task management system 100 can set the reviewer in consideration of the department to which the manager belongs, without setting an approver. When the approval 511 is selected, the task management system 100 can set the reviewer and the approver in view of the department to which the manager belongs. At this time, the approver is set as the default person of the department to which the manager belongs or the CEO is set as the default, and the approver can be changed according to the input of the manager.

In addition, the task management system 100 may set the approver to a hierarchical structure and, after approval by the subordinate, may sequentially be approved by the superior. For example, the business management system 100 may be set up to request approval from the CEO after approval by the general manager.

When the approval 511 is selected and the reviewer set in consideration of the department to which the manager belongs is the same as the default approval holder, the task management system 100 sets the reviewer as the inspector, You can also request it.

The administration department 520 is an interface for receiving a department to which the manager belongs. At this time, the task management system 100 searches for a department to which the administrator who is connected to the task management system belongs, and displays the search result by default in the main office 520 as shown in FIG. At this time, the task management system 100 may change the department displayed in the supervisory department 520 according to the input of the manager terminal 110. In addition, the task management system 100 may display an organization chart of the organization, and may input the department selected by the manager in the organization chart to the supervisory department 520.

The person in charge 530 is an interface for receiving an administrator to manage the task corresponding to the job definition. At this time, the task management system 100 may display the manager who is connected to the task management system by default in the worker 530. In addition, the task management system 100 may change the manager displayed in the manager 530 to another manager in accordance with the input of the manager terminal 110. [

The performer 530 is an interface for receiving an attendant to perform a task corresponding to a task definition. At this time, the task management system 100 is an employee who is set as an attendant among task managers. Or a list of employees corresponding to the qualification information to be determined as the performer among the employees set as the performer. The task management system 100 may set the selected employees as performers according to the input of the manager terminal 110 among the list of the employees.

The related department manager (550) is an interface for receiving a manager or a manager of a department related to job definition. At this time, the task management system 100 may display a list of the employees who are set as the person in charge or the manager of the department in charge of business. The task management system 100 may set at least one employee selected in accordance with the input of the manager terminal 110 among the list of the employees as a person in charge of the related department.

The schedule 560 is an interface for receiving the start and end dates of the tasks.

In addition, the business process interface may further include an interface requesting execution of each of the process designation 570, delegation 580, and task assignment 590 as shown in FIG.

When the process designation 570 is selected, the task management system 100 can execute an interface for determining business processes corresponding to each of a plurality of process levels using standard processes. The operation of the task management system 100 according to the selection of the process designation 570 will be described in detail below with reference to FIGS. 6 to 9. FIG.

In addition, the process designation 570 is a process for designating the "completion" interface after the task classification 510, the main department 520, the person in charge 530, the performer 540, the relevant department person in charge 550, It can be activated when selected. If there is information that is not input in the job classification 510, the main office 520, the person in charge 530, the person in charge 540, the person in charge of the department 550, and the schedule 560, the process designation 570 Can be deactivated.

When the delegation 580 is selected, the task management system 100 can search for task persons who are authorized to create task definitions among task managers. Then, the task management system 100 can extract and display subordinates of the administrators connected to the task management system among the task managers who are searched. Next, the task management system 100 can transmit information that the administrator has delegated the task definition creation to the task manager selected by the manager among subordinates of the manager.

When the task manager selected by the manager creates the task definition entrusted to the manager, the task management system 100 can display the status of creation of the task definition entrusted to the manager to the manager. When the task manager selected by the manager completes the creation of the task definition entrusted to the manager, the task management system 100 can give the manager the editing authority of the task definition completed and delegated by the task person in charge.

If task assignment 590 is selected, task manager 100 may assign tasks to performers according to the business process selected in process assignment 570. [ In addition, when the job assignment 590 is selected with the approval 511 selected, the job management system 100 can request review and approval of the job definition to the inspector terminal 130. [

Then, the task management system 100 can receive a review result of the tester from the tester terminal 130 on the task definition.

If the result of the task definition review is rejected, the task management system 100 may send a message to the administrator terminal 110 that the task definition is rejected. In addition, if the review result of the job definition is a modification request, the job management system 100 may transmit a message including the modification of the job definition requested by the reviewer to the administrator terminal 110. [

If the review of the job definition is acceptance or approval, the job management system 100 may establish at least one job contact to perform each of the business processes.

6 is an example of a process of determining business processes corresponding to each of a plurality of process levels in the task management system according to an embodiment of the present invention.

When the process designation 570 is selected in FIG. 5, the task management system 100 may display a pop-up window 610. FIG. At this time, the pop-up window 610 may include an interface for selecting the process addition 611 as shown in FIG.

And, when the process addition 611 is selected, the task management system 100 can display an interface 620 for selecting standard processes.

Next, at the interface 620, when the manager selects the category 710 of the standard process related to job definition, such as "Informatization Promotion Headquarters "," Informatization Development ", the task management system 100 As well as standard processes 720 corresponding to the category selected by the administrator. In addition, when the standard process is a tree structure, the task management system 100 can display the sub-processes of the standard process as a tree structure as shown in FIG.

FIG. 8 is an example of a process of setting a selected business process in the task management system according to an embodiment of the present invention.

The task management system 100 may be configured to input the start date / end date 830, the time duration 840, the person in charge 850, the inspector 860, and the output 870 of each business process as shown in FIG. 8 Lt; / RTI > interface. In this case, "IT service planning" and "IT service development" shown in the job name in FIG. 8 are L2, "information system requirement definition" and "information system analysis" shown in the detailed job name are L3, "IT service solution analysis", "task planning", function analysis ", UI / UX analysis and benchmarking", and "IT service solution sourcing" may be L4.

At this time, the task management system 100 may set a default value of the elapsed time 840 according to the standard elapsed time defined in L4 of the business process. The default value of the required time 840 can be changed according to the input of the administrator terminal 110. [

The person in charge 850 is an interface for inputting the performer to perform L4 among the performers. When the representative 850 is selected, the task management system 100 displays a list of the attendants registered in the performer 540 of FIG. 5, and selects among the performers selected according to the input of the manager terminal 110, Can be set as the main contact person and the contact person of L4.

Inspector 860 displays the inspectors defined in L4 by default and can be changed according to the input of the administrator terminal 110. [

The output 870 can display information of the standard output defined in L4. For example, the result of the activity of L4 may include at least one of information that should be included, a word for storing the result of the activity of L4, a format such as Hangul, or a resultant sample of the process.

In addition, the task management system 100 may collectively register the performers to the person in charge of the business processes using the contact person specifying interface 930 as shown in FIG.

Specifically, the task management system 100 can identify the performer whose "main" is selected and the performer whose "parent" is selected in the performer selection interface 910. [ Next, the task management system 100 can identify the selected business processes at the process selection interface 920. [ When the contact person designation interface 930 is selected after the selection of the performer selection interface 910 and the process selection interface 920 is finished, the task management system 100 determines that the "attendant" May be registered as the primary contact of the selected business processes in the process selection interface 920. In addition, the task management system 100 may register an attendant selected as "negative " in the attendant selection interface 910 as the primary contact of selected business processes in the process selection interface 920. [

9 shows a case where only L4 is selected using the process selection interface 920. However, if L2 or L3, which is a higher level of L4, is selected, all performers of lower level business processes can be registered in the same manner. For example, when "IT Service Planning" or "Information System Requirement Definition" in L2 is selected in L2 by using the process selection interface 920, "" Analysis of IT service solution "and" Preparation of task plan "which are lower level of" Planning "and" Definition of information system requirements "can be registered equally.

10 is an example of a schedule adjustment process of the task management system according to an embodiment of the present invention.

The activity management unit 102 may set the schedule for the activity process set for the advanced user 1010 as a shared schedule 1011 and transmit the schedule to the terminal of the subordinate 1020. [

The subordinate 1020 can generate the participation schedule 1013 by adding an activity process performed by the superordinate 1010 and the subordinate 1020 in a period in which the activity process is not set in the received shared schedule 1011 have. At this time, the subordinate 1020 can set the activity plan considering that the schedule of the activity process to be performed by the subordinate 1020 alone does not overlap with the participation schedule 1013.

Next, the activity management unit 102 may receive the participation schedule 1013 from the terminal of the subordinate 1020. [ At this time, the activity management unit 102 sets the schedule / schedule of the active process performed by both the advanced user 1010 and the subordinate 1020 included in the participation schedule 1013 as the common schedule 1014, It can be added to the activity plan.

The representative of the organization (1030) may have a corporate calendar associated with the entire organization. At this time, the activity management unit 102 sets the execution schedule of the active process performed by the superior 1010, the subordinate 1020 and the representative 1030 in the transfer schedule as the common schedule 1015, To the terminal of the terminal and the subordinate terminal (1020). The activity management unit 102 may receive the participant availability 1017 of the advanced user 1010 for the common schedule 1014 from the terminal of the advanced user 1010. [ Activity management unit 102 may also receive participation availability 1016 of subordinate 1020 for joint schedule 1014 from the terminal of subordinate 1020. [

FIG. 11 is an example of the relationship among the personnel using the task management system according to an embodiment of the present invention.

The task management system 100 may set a request for inspection of the results of the team members 1, 2, and 3 belonging to the team leader as a joint schedule between the team leader and the team members as shown in Table 2. At this time, the team member 1 terminal 1111, the team member 2 terminal 1112, and the team member 3 terminal 1113 collect the activity results of the team member 1 team member 2 and the team member 3 via the task management system 100, To the terminal 1110.

At this time, the task management system 100 sets the schedule for instructing the team leader 1, the team member 2, and the team member 3 to schedule a check as a shared schedule, so that the team member 1 terminal 1111, the team member 2 terminal 1112, ). Then, the task management system 100 determines whether the team member 1, team member 2, and team member 1 are allowed to join the team member 1 terminal 1111, the team member 2 terminal 1112, and the team member 3 terminal 1113, You can add a behavioral process to perform the inspections indicated in activity plan 3.

In addition, although omitted in Table 2, the task management system 100 may set a request for review of the results of the activities of the team members 5 and 6 belonging to the team leader to a joint schedule between the team leader and the team members. At this time, the team member 5 terminal 1121 and the team member 6 terminal 1122 can transmit the activity results of the team members 5 and 6, respectively, to the team leader or the terminal 1120 through the task management system 100 according to a common schedule. Then, the task management system 100 can set a request for review of the results of the team members 9 and 10, which belong to the team leader, as a joint schedule between the team leader and the team members. At this time, the team member 9 terminal 1131 and the team member 10 terminal 1132 can transmit the activity results of the team member 9 and the team member 10 to the team leader terminal 1130 through the task management system 100, respectively, in accordance with the common schedule.

In addition, the task management system 100 may set the team manager who is the subordinate of the department head a to request the team leader to check the activity result as a joint schedule between the department head a and the team leaders as shown in Table 2. At this time, the team leader can transmit the activity results of the team leader and the team leader to the departmental terminal A 1140 through the task management system 100 according to the common schedule. Also, the leader of the team, the leader of the team, the results of the activities of the team leader, the results of the activities of the team leader, and the results of the team leader and the team leader can be included.

At this time, the task management system 100 can set the schedule for instructing the team leader and the team leader to schedule a check as a shared schedule so that the team leader can transmit the team leader or the team leader or the terminal 1120. Then, the task management system 100 carries out a check as instructed in the activity plan of the team leader and the team leader as shown in Table 2 according to the shared schedule transmitted by the team leader to the terminal 1110 and the team leader or the terminal 1120 You can add an action process.

Although not shown in Table 2, the task management system 100 may set a request for review of the activity results of the team leader who is a subordinate of the department leader b as a joint schedule between the department leader b and the team leader. At this time, the team leader terminal 1130 can transmit the activity result of the team leader to the department B terminal 1150 through the work management system 100 according to the common schedule.

Then, the task management system 100 can set a check request for the results of the activities of the department head a and the department head b, which are subordinates of the executives, as a joint schedule between the executives a and the heads of departments as shown in Table 2. At this time, the departmental terminal A 1140 and the departmental terminal B 1150 can transmit the activity results of the departmental department a and the departmental b to the executives 1160 through the task management system 100, respectively. In addition, the activity results of department head a and department b may include the result of the activity of the team leader who is a subordinate of department head a, the result of activity of team leader who is a subordinate of department head b, and the result of checking department head a and department b for team leaders .

In addition, the task management system 100 may set the schedule for instructing the supervisor to the departmental director a and the departmental manager b as a shared schedule and transmit the schedule to the departmental terminal A 1140 and the departmental B terminal 1150, respectively. The task management system 100 then performs the checks indicated in the activity plans of the departments a and b according to the shared schedule transmitted to the department A terminal 1140 and the department B terminal 1150 as shown in Table 2 You can add a behavioral process to perform.

12 is an example of a notification function provided by the task management system according to an embodiment of the present invention.

When the notification box 450 of FIG. 4 is selected according to the input of the inspector terminal 130, the task management system 100 displays a list 1220 of tasks that the inspector should approve as shown in FIG. 12 .

When the list 1220 is selected according to the input of the inspector terminal 130, the task management system 100 may display the approval box 1300 as shown in FIG.

At this time, the acceptance 1300 may include an approval status 1310 of the task and a plan 1320, as shown in FIG. When the plan 1320 is selected, the task management system 100 may display a task plan corresponding to the task. In addition, when the approval status 1310 is selected, the task management system 100 may display an approval pop-up 1330 as shown in FIG.

The approval pop-up 1330 includes an interface 1331 for inputting an approval wait, approval, or rejection (re-execution) in accordance with the input of the inspector terminal 130 and an interface 1332 for receiving a review opinion of the inspector .

When the approval is input in the interface 1331, the task management system 100 can check whether there is an advanced person of the inspector. If there is an advanced person, the task management system 100 may request approval of the task by a superior terminal. If there is no advanced person, the task management system 100 can determine that the task approval has been completed and manage it.

14 is an example of a process of changing a task definition of a task management system according to an embodiment of the present invention.

The task management system 100 may change the task definition using the task definition change interface 1400 as shown in FIG. At this time, only the administrator who has entered the manager 530 and the manager who has created the job definition can have the authority to change the job definition. At this time, the manager inputting the person in charge 530 and the manager creating the job definition may be the same task person or different task person.

That is, the task management system 100 may additionally display the task definition change interface 1400 when the manager inputting the person in charge 530 and the administrator who created the task definition log in to the task management system.

When the manager inputting the person in charge 530 through the manager terminal 110 or the person who created the task definition selects the task definition changing interface 1400, the task management system 100 displays the task definition window in Fig. 14 And may be changed to an input interface 1410 as shown. The task management system 100 can change the start date / end date, the required time, and the contact person stored in the task definition according to the information input to the input interface 1410 through the administrator terminal 110.

Lastly, when the manager inputting the person in charge 530 through the administrator terminal 110 or the administrator who created the task definition selects the modification completion interface 1420, the task management system 100 can store the changed task definition .

15 is an example of a relationship between information provided by the task management system according to an embodiment of the present invention.

The task management system 100 may provide a task plan and an activity plan to the task person through the main menu 1510.

In addition, the task management system 100 can provide information on the task, organization, and employees belonging to the organization to the task person through the search system 1520. Specifically, the task management system 100 can retrieve information about tasks, organizations, and employees corresponding to the search terms input to the search system 1520, and provide search results to the task person.

At this time, when the search result is an organization such as a department or an individual such as an employee, the task management system 100 includes a task plan collection 1540, which is a list of the task plans set for the organization and the employee, And can provide an activity plan collection 1550, which is a list of the set activity plans, to the person in charge of the task.

The task management system 100 may then provide a task plan collection 1540 and an activity plan collection 1550 to the task person in the form of a list 1560. In addition, the task management system 100 may provide a task plan collection 1540 and an activity plan collection 1550 to a task person in the form of a calendar 1570. At this time, calendar 1570 can display both work plan and activity plan in various ways. In addition, the task management system 100 may provide the task person with details of the task definition and the task definition 1580 corresponding to the task schedule.

Then, the task management system 100 may provide a link to the task manager 1520, the calendar 1570, and the list 1560 to the task person.

16 is an example of a calendar provided by the task management system according to an embodiment of the present invention.

The task management system 100 may display on the calendar a task plan for which a daily schedule / scheduled schedule such as "Conferencing PC schedule execution" shown in Case 1 of FIG. 16 is set.

In addition, the task management system 100 may display an activity plan on the calendar in which an execution / scheduled schedule is set in units of hours as shown in Case 2 of FIG.

17 is an example of a task schedule provided by the task management system according to an embodiment of the present invention.

The task management system 100 may provide the performer terminal 120 with a weekly schedule of the task plan as shown in FIG. At this time, the task management system 100 may display the schedule including the shortened work time and the schedule including the CEO different from the schedule defined in the standard process among the schedule of the performer.

For example, in the task management system 100, the performance / schedule 1710 of a task process assigned a task time shorter than the task time defined in the standard process as shown in FIG. 17 is represented by a dotted line It can be displayed separately from the schedule. In addition, the task management system 100 can display different tasks from other tasks by changing the color of the execution schedule 1720 of the business process including the CEO.

18 is an example of an activity plan provided by the task management system according to an embodiment of the present invention.

As shown in FIG. 18, the weekly schedule of the activity plan provided by the task management system 100 to the performer terminal 120 includes an activity process 1810 in which a scheduled / scheduled schedule is not registered, (1820), and a time unit period 1830 during which the activity process is not registered.

An activity process 1810 in which an executed / scheduled schedule is not registered may be a task not registered in an existing activity plan. When the activity process 1810 in which the performance / schedule is not registered is selected for the performer terminal 120, the task management system 100 transmits the activity process 1810 in which the performance / schedule is not registered to another business user It is possible to display a schedule registration popup window 1840 for delivery.

At this time, the schedule registration popup window 1840 may include an interface 1841 for inputting the classification 1841 of the active process and an interface 1842 for inputting an indicator for indicating the active process. In addition, the elapsed time and time / end date / time displayed on the schedule registration pop-up window 1840 can be determined according to the required time, start date and end date stored in the job definition.

Then, the task management system 100 adds an activity process 1810 in which the performance / schedule is not registered in the activity plan of the person in charge of the task input as the person in charge of the task and the person in charge assigned as the person in charge in the schedule registration popup window 1840 can do.

FIG. 19 is an example of a daily schedule of an activity plan provided by the task management system according to an embodiment of the present invention.

The task management system 100 may provide the performer terminal 120 with a daily schedule as shown in FIG.

If the task performed by the performer is reviewed by the tester, the task management system 100 may display the review results of the tester through the tester interface 1910. Then, the task management system 100 can set the reviewer's review result so that the performer can not modify the displayed schedule.

In addition, the task management system 100 may display a window 1920 that displays registered activity processes in the weekly schedule and an activity result input interface 1930 from the performer terminal 120. When the performer terminal 120 selects the activity result input interface 1930, the task management system 100 may display a window 1940 for receiving an activity result.

As shown in FIG. 19, the window 1940 for receiving the activity result includes an interface 1941 for inputting the contents of the activity process, an interface 1942 for inputting the progress status of the activity process, And an interface 1943 for inputting the review results of the performer.

20 is an example of a screen for inputting a review result of a task to a task management system according to an embodiment of the present invention.

The task management system 100 can retrieve the activity results that the administrator or the inspector should review according to the request of the administrator terminal 110 or the inspector terminal 130. [ At this time, the task management system 100 can search the activity result inputted through the window 1940 for the performer inputted in the search interface 2010 to input the activity result.

Then, the task management system 100 can display the activity plan 2021 of the searched person and the activity result. At this time, the task management system 100 may provide the administrator terminal 110 or the tester terminal 130 with an interface 2022 for inputting the result of the review by the administrator or the tester of the activity result.

21 is an example of a process of standardizing the process proposed by the administrator into the standard process in the embodiment in which the inspector is composed of the reviewer and the approver.

In step 2110, the task management system 100 may receive a process proposed by the administrator from the administrator terminal 110 as a standard process. Then, the task management system 100 can transmit the process proposed by the administrator to the reviewer terminal.

In step 2120, the task management system 100 may receive a review result of a reviewer of the process proposed by the administrator from the reviewer terminal.

If the review result of the process proposed by the administrator is rejected, the task management system 100 may send a message to the administrator terminal 110 that the process proposed by the administrator is rejected. If the review result of the process proposed by the administrator is a modification request, the task management system 100 can transmit a message including the modification of the process requested by the administrator to the administrator terminal 110. [

If the result of the review of the process proposed by the administrator is acceptable, the task management system 100 can transmit the process proposed by the administrator to the approver terminal.

In step 2130, the task management system 100 may receive approval of the process proposed by the administrator from the approver terminal. If the process proposed by the administrator, or the amendment amended by the reviewer, is approved, step 2140 may be performed. If the process proposed by the administrator or the amendment is not approved, the task management system 100 may send a message to the inspector terminal 130 and the administrator terminal 110 that the proposed process or the amendment has not been approved by the administrator.

In step 2140, the task management system 100 may register a process proposed by the administrator or an amendment as a standard process. The task management system 100 may transmit a message to the administrator terminal 110 and the performer terminal 120 that the process proposed by the administrator or the modification process is registered as a standard process. The task management system 100 may also send a message to the tester terminal 130 indicating that the process proposed by the administrator or the amendment has been approved. The task management system 100 may generate job definitions according to an input of an administrator via the administrator terminal 110. [ Then, the task management system 100 can determine a task process corresponding to task definition among the registered standard processes.

FIG. 22 is a flowchart illustrating a plan management method of a task management method according to an embodiment of the present invention.

In step 2210, the task management system 100 may set up business processes corresponding to each of a plurality of process levels for task management of the organization. At this time, the task management system 100 can select one of the standard processes or can set the processes by combining the sub-processes of the standard process. In addition, the task management system 100 may change the name of at least one of the sub-processes, add an alias to identify the sub-processes, configure the business processes by combining sub-processes whose names are changed or aliases are additionally set It is possible. The task management system 100 may generate a sub-process related to the task, and may combine the created sub-process with the sub-processes of the standard process to set up the task processes.

In step 2220, the task management system 100 may set up at least one task representative to perform each of the task processes set in step 2210. [

In step 2230, the task management system 100 may determine a work plan for task management by setting a schedule of one-day execution / schedule for each of the task processes set in step 2210.

In step 2240, the task management system 100 may set up active processes corresponding to the lower levels of the business processes set in step 2240 for activity management of a task person belonging to the organization.

In step 2250, the task management system 100 may determine an activity plan for managing activities of a task manager by setting an execution schedule on a time basis for the activity process set in step 2240. At this time, the task management system 100 receives the repetition period of the repeatedly executed activity processes among the active processes, and can set the execution / scheduled schedule of the repeatedly performed activities according to the repetition period.

In addition, when the sum of the time periods during which the activity process can be set is shorter than the standard time period set in the business process in the interval between the start date and the end date of the business process of the activity plan, It can be determined that it can not be performed, and the task person in charge of the business process determined to be unable to perform the task can be reset.

FIG. 23 is a flowchart illustrating a dynamic interworking method of an activity process in a task management method according to an embodiment of the present invention.

In step 2310, the task management system 100 may set up active processes for activity management of the task person belonging to the organization.

In step 2320, the task management system 100 may virtually create task processes corresponding to the upper level of the activity process set in step 2310. [

In step 2330, the task management system 100 may set up business processes corresponding to each of a plurality of process levels for task management of the organization.

In step 2340, the task management system 100 can determine whether the activity process generated in step 2310 is related to the business process set in step 2330. [ If the activity process is associated with a business process, the business management system 100 may perform step 2350. [ If the activity process is not related to the business process, the task management system 100 may maintain business processes corresponding to the higher level of the activity process that is virtually created in step 2320. [

In step 2350, the task management system 100 may replace task processes corresponding to the higher level of the activity process virtually created in step 2320 with the task process set in step 2330.

23, the task management system 100 performs steps 2220 and 2230 of FIG. 22 after step 2350 according to an embodiment of the present invention, The plan can be decided. In addition, the task management system 100 may determine an activity plan by performing step 2250 between steps 2320 and 2330.

24 is a flowchart showing an execution and check management method among the task management methods according to an embodiment of the present invention.

In step 2410, the task management system 100 may receive the results of activity of the task person performed according to the activity plan.

In step 2420, the task management system 100 may send the activity results received in step 2410 to a superior of the task manager set in the task process corresponding to the higher level of the activity process.

In step 2430, the task management system 100 may receive feedback on the activity results sent in step 2420 from the superiors. Then, the task management system 100 can change the state of the active process set in the activity plan according to the received feedback. For example, if the feedback on an activity result is an activity confirmation, or an activity approval, the task management system 100 may change the status of the activity process to completion. On the other hand, if the feedback on the activity result is an activity re-execution, or an activity modification, the task management system 100 may not change the status of the activity process to re-execution or modification, or change it to completion.

In step 2440, the task management system 100 may calculate the progress of the business process based on the activity process whose status is changed to completed in step 2440. [

In step 2450, the task management system 100 may determine whether the progress calculated in step 2440 is below a threshold. If the progress is less than the threshold, the task management system 100 performs step 2460, and if the progress is greater than or equal to the threshold, the task management system 100 may perform step 2490. [

In step 2460, the task management system 100 can confirm whether or not the task process can be completed. At this time, the task management system (100) determines whether the sum of the time periods in which the activity process related to the business process can be set in the interval between the start date and the end date of the business process in the activity plan of the task person is shorter than the standard time required in the business process , It can be determined that the worker can not complete the business process.

If it is determined that the worker can complete the work process, the work management system 100 may generate a reminder message requesting increase in the processing speed of the work process related to the work process in step 2470 and transmit the reminder message to the worker in step 2470. In addition, if it is determined that the task person can not complete the task process, the task management system 100 can reset the task person in charge of the task process in step 2480.

In step 2490, the task management system 100 can confirm whether or not the task is completed. If the task is not completed, the task management system 100 may perform step 2410 so that steps 2410 to 2490 are repeated until the task is completed.

FIG. 25 is a flowchart illustrating a method of modifying a business plan among the business management methods according to an embodiment of the present invention.

In step 2510, the task management system 100 may receive a modification request for the task plan from the task manager. At this time, the task management system 100 may modify the schedule to be performed / scheduled according to the modification request.

In step 2520, the task management system 100 may determine in step 2510 whether the task person can complete the task process before the end of the task process in the modified task / scheduled task. If the person in charge determines that the work process can not be completed before the end of the work process, the work management system 100 may perform step 2530. [ In addition, if the person in charge determines that the work process can be completed before the end of the work process, the work management system 100 may perform step 2560. [

In step 2530, the task management system 100 may determine whether to reject the modification request. If the modification request is rejected, the task management system 100 may perform step 2540 to send a message to the task manager that the task plan can not be modified.

If the modification request is not rejected, the task management system 100 may perform step 2550 to reset the task person to perform the business process.

In step 2550, the task management system 100 may search for a task person who can complete the work process before the end date of the work process, by referring to the activity plan of the different task managers set to perform work processes. Then, the task management system 100 can reset the searched task person as a task person to perform the task process.

At step 2560, the task management system 100 may send at least one of the modified performance / schedule schedule at step 2510 and the task coordinator reset at step 2550 to the superintendent. Then, the task management system 100 can check whether the modified task / scheduled task in step 2510 or the task person reset in step 2550 has been approved by the superior.

The task management system 100 may perform step 2570 if the task manager assigned in step 2510 is modified or scheduled in step 2550 or is approved in step 2550 by the superior. If the task manager who is reset in step 2510 or the task manager that was reset in step 2550 is not approved by the superior, task manager 100 performs step 2540 to modify the task plan It is possible to transmit a message that this is impossible.

In step 2570, the task management system 100 may modify the task plan according to the modified task / scheduled task in step 2510 or the task representative reset in step 2550.

In the present invention, an activity plan is determined by setting an execution schedule of a business process in an organization on a daily basis, and an activity plan is set by setting an execution schedule of a person in charge of performing a business process in units of hour, It is possible to manage individual performance / schedule.

Implementations of the various techniques described herein may be implemented in digital electronic circuitry, or in computer hardware, firmware, software, or combinations thereof. Implementations may be stored in a computer program product, such as an information carrier, for example, a machine readable storage device, such as a computer readable storage medium, for example, for processing by a data processing system, Or as a computer program recorded on a system (computer readable medium). A computer program, such as the computer program (s) described above, may be written in any form of programming language, including compiled or interpreted languages, and may be stored as a stand-alone program or in a module, component, subroutine, As other units suitable for use in the present invention. A computer program may be deployed to be processed on one computer or multiple computers at one site or distributed across multiple sites and interconnected by a communications network.

Processes suitable for processing a computer program include, by way of example, both general purpose and special purpose microprocessors, and any one or more processes of any kind of digital computer. Generally, a process will receive instructions and data from either a read-only memory or a random access memory or both. Elements of a computer may include at least one process for executing instructions and one or more memory systems for storing instructions and data. In general, a computer may include one or more mass storage systems that store data, such as magnetic, magneto-optical disks, or optical disks, or may receive data from, transmit data to, . ≪ / RTI > Information carriers suitable for embodying computer program instructions and data include, for example, semiconductor memory systems, for example magnetic media such as hard disks, floppy disks and magnetic tape, compact disk read only memory A magneto-optical medium such as a floppy disk, an optical disk such as a DVD (Digital Video Disk), a ROM (Read Only Memory), a RAM , Random Access Memory), a flash memory, an EPROM (Erasable Programmable ROM), an EEPROM (Electrically Erasable Programmable ROM), and the like. Processes and memories may be supplemented by, or included in, special purpose logic circuitry.

In addition, the computer-readable medium can be any available media that can be accessed by a computer, and can include computer storage media.

Although the specification contains sub-matters of a number of specific implementations, it should be understood that they are not to be construed as limitations on the scope of any invention or claim, but rather as a description of features that may be specific to a particular embodiment of a particular invention Should be understood. Certain features described herein in the context of separate embodiments may be implemented in combination in a single embodiment. Conversely, various features described in the context of a single embodiment may also be implemented in multiple embodiments, either individually or in any suitable subcombination. Further, although the features may operate in a particular combination and may be initially described as so claimed, one or more features from the claimed combination may in some cases be excluded from the combination, Or a variant of a subcombination.

Likewise, although the operations are depicted in the drawings in a particular order, it should be understood that such operations must be performed in that particular order or sequential order shown to achieve the desired result, or that all illustrated operations should be performed. In certain cases, multitasking and parallel processing may be advantageous. Also, the separation of the various system components of the above-described embodiments should not be understood as requiring such separation in all embodiments, and the described program components and systems will generally be integrated together into a single software product or packaged into multiple software products It should be understood.

It should be noted that the embodiments of the present invention disclosed in the present specification and drawings are only illustrative of specific examples for the purpose of understanding and are not intended to limit the scope of the present invention. It will be apparent to those skilled in the art that other modifications based on the technical idea of the present invention are possible in addition to the embodiments disclosed herein.

100: Business management system
110:
120: Performer terminal
130:

Claims (11)

A task management method performed by a task management system including a task manager and an activity manager,
Receiving an activity result of a person in charge of work performed in accordance with an activity plan in which the activity management unit is set to perform / schedule in units of hours for the active process;
Wherein the activity management unit sets a collective schedule for the activity plan of the supervisor of the supervisor of the task and the activity plan of the supervisor of the task set in the business process corresponding to the upper level of the activity process as a joint schedule, Transmitting the activity result to the terminal;
Receiving the feedback on the activity result from the terminal of the advanced user and changing the state of the activity process set in the activity plan according to the received feedback;
When the supervisor sets an appointment schedule related to the work, the appointment schedule related to the work is set as a shared schedule and is transmitted to the attendant terminal of the work coordinator, and the instruction to perform the instruction according to the shared schedule in the activity coordinator's work plan Adding a process;
Calculating the progress of the business process based on the activity plan in which the activity management unit is changed to the completed state in the activity plan and the activity plan in which the daily activity schedule is set for the activity process; And
If the progress rate is less than or equal to a threshold value, the activity management unit generates a reminder message and transmits the reminder message to the task manager
Lt; / RTI >
The business plan includes:
Wherein the task manager sets up task processes corresponding to each of a plurality of process levels for task management of the organization, sets at least one task representative to perform each of the task processes, Setting a start date and an end date for the corresponding business processes and setting a daily execution schedule between the start date and the end date,
The business process includes:
A schedule in which a daily schedule is set from the viewpoint of the organization in order to confirm the progress of the task,
The activity process comprises:
A detailed activity for performing a business process of the lowest level among the process levels and being set to a scheduled / scheduled schedule included in the daily schedule / daily schedule from the viewpoint of the work performer. delete The method according to claim 1,
The business plan includes:
Setting up business processes corresponding to each of a plurality of process levels for managing an organization's business, setting at least one worker to perform each of the business processes, and assigning at least one business process corresponding to each of the plurality of process levels A task management method that is determined by setting a schedule for each day to be performed. The method according to claim 1,
When the sum of the time periods in which the activity process can be set is shorter than the standard required time set in the business process in a section between a start date and an end date of the business process of the activity plan, Can not be performed; And
A step of re-establishing a task person in charge of the business process determined by the activity management unit not to be performed by the task person in charge
Further comprising the steps of: 5. The method of claim 4,
The method of claim 1,
Searching for a person in charge who can complete the business process before the end of the business process by referring to an activity plan of different task managers set to perform business processes corresponding to each of the plurality of process levels; And
A step of resetting the task manager of the business process determined by the activity manager to be unable to perform the task manager to the searched task manager
Wherein said method comprises the steps of: 6. The method of claim 5,
The method of claim 1,
Further comprising the step of selecting a person in charge of performing a business process that the activity manager determines that the activity manager can not perform, when the activity manager is not searched for before the end of the work process,
Further comprising the steps of: The method according to claim 1,
When the activity management unit receives a modification request for a business plan in which a daily schedule is set for the business process, the activity management unit transmits the modified schedule to the superior in accordance with the modification request; And
When the modified execution / schedule is approved by the superior, the activity management unit changes the work plan according to the modified execution schedule
Further comprising the steps of: 8. The method of claim 7,
If the activity schedule of the person in charge of the task changed according to the modified performance schedule includes the cooperative schedule performed by the superior in cooperation with the task manager, Steps to change the joint schedule included in the activity plan
Further comprising the steps of: The method according to claim 1,
Wherein when the activity management unit receives a modification request for a business plan for which a daily schedule / scheduled schedule is set for the business process, the activity management unit, before the end of the business process, Determining whether the business process can be completed;
When the task manager determines that the work process can not be completed before the end of the work process, the activity manager rejects the modification request or reestablishes a person in charge of performing the work process
Further comprising the steps of: A computer-readable recording medium having recorded thereon a program for executing the method according to any one of claims 1 to 9. The activity plan of the person in charge of the task set in the work process corresponding to the upper level of the activity process, Setting a collective schedule for checking the activity result in the activity plan of the worker in charge, transmitting the activity result to the terminal of the super user, receiving feedback on the activity result from the terminal of the super user, An activity management unit for changing the state of the activity process set in the activity plan in accordance with the feedback,
Lt; / RTI >
The activity management unit,
When the supervisor sets an appointment schedule related to the work, the appointment schedule related to the work is set as a shared schedule and is transmitted to the attendant terminal of the work coordinator, and the instruction to perform the instruction according to the shared schedule in the activity coordinator's work plan Add processes,
Wherein the activity management unit calculates a progress of the business process based on a business plan in which a daily schedule is set for the business process and an activity process in which the status is changed to completion in the activity plan and if the progress is less than or equal to a threshold value , The activity management unit generates a reminder message and transmits the reminder message to the task person in charge,
The business plan includes:
A task manager sets up task processes corresponding to each of a plurality of process levels for task management of the organization, sets at least one task representative to perform each of the task processes, and corresponds to each of the plurality of process levels And setting a start / end date for the business processes, and setting a daily / scheduled schedule between the start date and the end date,
The business process includes:
A schedule in which a daily schedule is set from the viewpoint of the organization in order to confirm the progress of the task,
The activity process comprises:
A detailed activity for performing a business process of the lowest level among the process levels and being set to a scheduled / scheduled schedule included in the daily schedule / daily schedule from the viewpoint of the work performer.

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