KR101885881B1 - Method for mediating contract - Google Patents

Abstract

The embodiment of the present invention is characterized in that a client terminal requests a sale guidance request for requesting a contract object brokerage server for guidance of a contracted object; A call connection process for connecting the contact person terminal used by the contact person in charge of guidance of the contact object requested to be contracted and the customer terminal as a voice call or a video call; The contracted object mediating server simultaneously provides the contracted object model image photographed by the rear camera of the contact person terminal to the customer terminal in real time and the front and rear cameras of the customer terminal are driven off A video consultation brokerage process that enables video consultation to be performed; And when the call is terminated, the contract subject mediating server provides information of the customer who made the call through paid payment of the contact person terminal to the contact person terminal, And providing a charged object model image to the customer terminal.

Description

Method for mediating contract

The present invention relates to a contract mediation method, and more particularly, to a contract mediation method in which information on an object to be contracted is presented to a customer and a contract can be made.

Generally, the real estate transaction is a stage of transaction preparation, in which information is exchanged between the seller and the buyer through the daily information magazine, the internet, and the authorized agent, And a contract execution step of establishing a contract by signing and signing a contract in accordance with the negotiated contents, and a contract execution step of executing the contract from the payment of the balance or balance executed after the contract is concluded to the transfer of the name of the real estate Lt; / RTI >

In addition, at the stage of concluding the transaction contract, the seller and the buyer finally confirm whether or not the property is defective, the contract is written in accordance with the negotiated contents, the signature is sealed, and the buyer receives the receipt after paying the down payment to the seller A contract is concluded.

In addition, during the contract execution stage, the central payment and balance are paid according to the date specified in the contract, and the receipt is issued. Then, the contract is checked, the local tax is calculated, the local tax amount is paid and the receipt is received. To apply for registration of the name, and receive the registration certificate. When the registration is completed as described above, the buyer pays the acquisition tax on the acquired real estate, and the seller pays the transfer tax on the transferred real estate and receives the receipt respectively.

Normally, the buyer obtains property information by searching for a real estate agent in the area where the real estate is to be purchased, and if there is the acquired property information, the realtor makes a transaction for the sale of the property to be concluded.

As described above, when a real estate agent is used, there is a problem that it is difficult to acquire accurate information on a sale in a speculative area, an excessive brokerage fee and a separate commission due to appointment of a lawyer for registration, It is difficult to check real-time information about the real estate agent.

Recently, as the Internet has become popular, the seller registers the seller information directly on the site using the Internet, or registers the seller information on the Internet site registered in the real estate agent so that the buyer can easily use the Internet-enabled PC Is provided.

However, there are various systems that can search property information on the computer network for real estate transactions or brokering. However, when selling new apartment properties such as new apartments or new office buildings, There is no system. In other words, there is no system that enables customers to browse model houses remotely without having to visit the model houses of newly sold real estate, and to make contracts for sale on the spot.

Therefore, there is a need for a system that can connect the guidance person of the new sale real estate to the customer and make a contract of sale in computerization.

Korean Patent No. 10-0682633

A technical object of the present invention is to provide a means for receiving a video consultation without having to directly visit an object to be contracted.

The embodiment of the present invention is characterized in that a client terminal requests a sale guidance request for requesting a contract object brokerage server for guidance of a contracted object; A call connection process for connecting the contact person terminal used by the contact person in charge of guidance of the contact object requested to be contracted and the customer terminal as a voice call or a video call; The contracted object mediating server simultaneously provides the contracted object model image photographed by the rear camera of the contact person terminal to the customer terminal in real time and the front and rear cameras of the customer terminal are driven off A video consultation brokerage process that enables video consultation to be performed; And when the call is terminated, the contract subject mediating server provides information of the customer who made the call through paid payment of the contact person terminal to the contact person terminal, And providing a charged object model image to the customer terminal.

The selling guidance request process includes a contract object list display process in which the customer terminal receives and displays a list of objects to be contracted from the contract object brokerage server, A contract object selection process in which the customer terminal selects a contract object for contract guidance from the contract object list; A communication method selection step in which the customer terminal displays information on a guidance person in charge of guidance of a contract object, a voice call button and a video consultation button to select a call mode from a customer; And when there is a selection of a communication method, the customer terminal transmits a contracted object guiding method transmission process for requesting guidance of the contracted object by transmitting the information on the contracted object selected by the customer and the communication method selected from the customer to the contracted object mediating server ; ≪ / RTI >

The communication method selection process displays a guidance person in charge, and the displayed guidance person may display only one person in charge according to the order of inquiry according to the contract subject merchandise company by-laws among all guidance persons registered for the guidance of the contract object have.

The communication method selection step includes a step of receiving a list of contact persons, which is a list of contact persons to be guided, from the agreement object brokerage server, displaying the contact person list together with the contact person in the contact person list as a customer, The process may transmit information about the contact person selected from the customer to the agreement object mediating server for the guidance.

The call connection process transmits a camera control command to the customer terminal to turn off the front camera and the rear camera of the customer terminal when the contract subject mediating server is connected to the video consulting, And the back-side camera are all turned off, the image forming apparatus connects the contact person terminal and the customer terminal as a video consultation only when the message is received from the customer terminal.

Displaying the contract menu item on the screen during the video consultation or after the video consultation is completed; A step of displaying, when there is a selection of the contract menu item, an electronic contract in which the customer terminal is able to contract for the contracted object being guided; A step in which the customer terminal receives contract information and a customer's digital signature from a customer on a contract; Transmitting the contract information and the electronic contract in which the electronic signature of the customer is inputted to the agreement object intermediation server; And a step of the contracting object mediating server completing the contract by receiving the electronic signature of the seller in the electronic contract in which the contract information is inputted.

The step of receiving the digital signature of the customer from the customer includes: displaying the digital signature field by the customer terminal; Wherein when the user touches the electronic signature field, the customer terminal displays a pop-up window of a guidance phrase including a guidance message including a legal responsibility of the electronic signature and an electronic signature method, and displays an electronic signature Displaying a pop-up window; And receiving an electronic signature on the digital signature field.

According to the embodiment of the present invention, the customer is able to browse the contract objects, negotiate contracts, and even contracts while laying comfortably in the home without needing further sales. The guidance person can attract more customers through the video inquiry function, .

BRIEF DESCRIPTION OF THE DRAWINGS FIG. 1 is a block diagram of a real estate sales contract brokerage system according to an embodiment of the present invention; FIG.
2 is a block diagram of a configuration of a customer terminal according to an embodiment of the present invention;
3 is a flowchart showing a real estate sale contract brokerage process according to an embodiment of the present invention.
FIG. 4 is a diagram illustrating an electronic signature process at the time of a sale contract according to an embodiment of the present invention. FIG.
FIG. 5 is a diagram showing an execution icon of a real estate sale contract mediating application displayed according to an embodiment of the present invention; FIG.
FIG. 6 is a diagram illustrating a screen of a customer terminal displaying a list of contracted objects according to an embodiment of the present invention; FIG.
FIG. 7 is a view showing a screen of a customer terminal displaying information on a real estate object selected from a customer in a contracted object list according to an embodiment of the present invention; FIG.
FIG. 8 is a view showing a screen of a customer terminal displaying a listing of a pre-sale manager according to an embodiment of the present invention. FIG.
9 is a view showing a screen of a customer terminal displaying an image of a model house according to an embodiment of the present invention.

BRIEF DESCRIPTION OF THE DRAWINGS The advantages and features of the present invention, and how to achieve them, will be apparent from the following detailed description of embodiments thereof taken in conjunction with the accompanying drawings. The present invention may, however, be embodied in many different forms and should not be construed as being limited to the exemplary embodiments set forth herein. Rather, these embodiments are provided so that this disclosure will be thorough and complete and will fully convey the concept of the invention to those skilled in the art. And the present invention is only defined by the scope of the claims. In the following description, well-known functions or constructions are not described in detail since they would obscure the invention in unnecessary detail.

FIG. 1 is a block diagram of a real estate sales contract mediating system according to an embodiment of the present invention, and FIG. 2 is a block diagram of a customer terminal according to an embodiment of the present invention.

Hereinafter, the present invention will explain an example of mediating real estate sale as an example of mediating contract objects. However, it should be apparent that the contracted objects mediated in the present invention can be equally applied to contracted objects of other various objects such as real estate sale, as well as used car trading.

Also, in the following description, 'real estate' refers to real estate such as office buildings, apartments, and shops that are sold, and it is obvious that other various real estate forms such as apartel may be included.

1, the present invention may include a wired / wireless communication network 100, a contracted object mediating server 300, a contact person terminal 400, and a customer terminal 200.

The wired / wireless communication network 100 is a communication network that provides wired communication or wireless communication between the contracted object mediating server 300, the representative terminal 400, and the customer terminal 200, respectively. When the wired / wireless communication network 100 is implemented as a wireless communication network, a wireless mobile communication network including a base transceiver station (BTS), a mobile switching center (MSC), and a home location register (HLR) So that data communication can be performed. In addition, when the wired / wireless communication network 100 is implemented as a wired communication network, it can be implemented as a network communication network, and data communication can be performed according to an Internet protocol such as TCP / IP (Transmission Control Protocol / Internet Protocol).

The contracted object mediating server 300 is a mediating server that connects a contact person terminal 400 used by a guidance person in charge of sale presentation and a customer terminal 200 used by a customer requesting a sale announcement as a voice call or a video call to be. For reference, it is possible to connect the mobile terminal to the mobile terminal by using the Internet network when a voice call or a video call is connected, or to connect a clean sound quality and a video via a pay mobile communication network.

When the voice call or video consultation between the contact person terminal 400 and the customer terminal 200 is completed, the contact object mediating server 300 transmits the information of the customer who made the call through the paid payment of the contact person terminal 400 to the contact person terminal And provide the model house image captured by the rear camera 240 of the representative terminal 400 to the customer terminal 200 through the payment of the fee of the customer terminal 200. [ For this purpose, the contract subject mediating server 300 has the same configuration as that of a typical web server in terms of hardware, and is implemented in various types of languages such as C, C ++, Jaba, Visual Basic, and Visual C And includes program modules that perform various functions. In addition, it can be implemented using a web server program that is variously provided according to operating systems such as dos, window, linux, unix, and macintosh for general server hardware. have.

The person in charge terminal 400 is a terminal used by a guidance person who guides a model house in real estate sale, and may be a smart phone or the like. The present invention has been described by taking a smartphone as an example but it is also possible to use not only a smart phone but also a desktop PC, a tablet PC, a slate PC, a notebook computer, a digital broadcasting terminal, a PDA (Personal Digital Assistants), PMP (Portable Multimedia Player), and the like. Of course, it is needless to say that the terminal to which the present invention is applicable is not limited to the above-described type, but may include both terminals capable of communicating with external devices.

When the customer terminal 200 and the contact person terminal 400 are connected by video consultation, a video consultation is conducted for a sale announcement guide. Basically, only the image using the rear face camera 240 of the contact person terminal 400 is photographed and provided , The captured image of the front camera 240 is not provided. In other words, the user can view the same image as the customer, but can switch to the front camera 240 mode when the user does not want to view the image at a certain time or needs detailed consultation. This is to reveal the information of the guidance person to the customer and to utilize it for emotional marketing such as increased bond and trust.

The customer terminal 200 is a terminal used by a customer who wants to receive a sale announcement of real estate, and is not limited to a smartphone. The customer terminal 200 can request a sale announcement of the real estate to the agreement object mediating server 300 and make a voice call or a video consultation with the contact person terminal 400. [ At this time, the customer's camera 240 does not operate so that the customer's information is not disclosed but only the image provided from the contact person's terminal 400 of the contact person in charge can be viewed, and only the contact person in charge can use the camera 240 To provide a video of the sample house and briefing (voice conversation is possible at this time).

The customer terminal 200 may include a terminal communication unit 210, an input unit 220, a display unit 230, a camera 240, and a contract mediating application 250 as shown in FIG.

The terminal communication unit 210 is a module for performing communication with an external contract agent intermediary server 300 through a mobile communication network. When performing mobile communication such as 3G, 4G, etc., An RF transmitter (not shown) for up-converting and amplifying the received radio signal, an RF receiver (not shown) for low-noise amplifying the received radio signal and down-converting the frequency.

The input unit 220 receives a request for sale announcement of real estate. Then, the user selects a real estate item from the contracted object list for sale, and selects a communication method from the customer.

The display unit 230 receives and displays a list of contracted objects including the location of the real estate construction area in the pre-sale and the contracted construction company from the contracted object mediating server 300. Also, a list of contact persons, which is a list of contact persons to be engaged in sales announcement guidance, is provided from the agreement object mediating server 300 and displayed together. For reference, the input unit 220 and the display unit 230 may be implemented as a single type of touch screen panel. A touch screen panel is a display window provided on a front surface of a terminal to provide a touch screen screen capable of simultaneously performing input and display, and can display a graphical user interface (GUI).

The camera 240 may include a front camera and a rear camera as video shooting means provided in the representative terminal 400. The camera 240 may include a lens assembly, a filter, a photoelectric conversion module, and an analog / digital conversion module. The lens assembly includes a zoom lens, a focus lens, and a compensation lens. The focus distance of the lens can be shifted under the control of the focus motor MF. The filters include an optical low pass filter and an optical low pass filter. And may include an Infra-Red Cut Filter.

The contract mediating application 250 is an application that is downloaded and installed in the Google market, the Apple store, or the like, and is an application that can access the contract subject mediating server 300. The contract mediating application 250 selects a real estate item to be sold out from the contracted object list, displays information about the person in charge of giving a sale announcement, a voice call button and a video consultation button, Receive. When the customer selects the video consultation button, the information on the selected real estate object is transmitted to the agreement object mediating server 300 in order to receive the sale guidance, and the selected communication method is transmitted from the customer, do.

FIG. 3 is a flowchart illustrating a real estate sale contract brokerage process according to an embodiment of the present invention. FIG. 4 is a diagram illustrating an electronic signature process at a sale contract according to an embodiment of the present invention. FIG. 6 is a view showing a screen of a customer terminal displaying a contracted object list according to an embodiment of the present invention, and FIG. 7 is a view FIG. 8 is a view illustrating a screen of a customer terminal displaying information on a real estate object selected from a customer from a contracted object list according to an embodiment of the present invention. FIG. FIG. 9 is a diagram illustrating a screen of a customer terminal displaying an image of a model house according to an embodiment of the present invention .

In the present invention, when the customer uses the "Contact Person" menu of the model house information in the application, [Video Contact] is added unlike the existing [Phone inquiry] and [Message inquiry] The user can select two kinds of menus from [Phone inquiry] / [Video inquiry]. [Phone inquiry] refers to voice call in a meaningful manner, and [Video inquiry] uses a camera (not shown) To the customer. Therefore, unlike obtaining the limited information from the promotional videos of the model house produced in advance, it is possible to accurately understand and confirm the goods through the real-time image and voice of the guidance person.

At this time, the camera 240 of the customer's representative does not operate so that the customer's information is not disclosed, but only the image provided to the guidance person in charge can be seen. Only the guide person uses his or her camera (not shown) To provide the customer with a video of the sample house and briefing.

The briefing is basically carried out while watching a video using a rear camera (not shown) of a person in charge of the guidance person 400 of the guidance person, that is, an image like a customer, May switch to a mode of a front camera (not shown). This can be used for emotional marketing such as increasing the sense of bond and trust. The following operation procedures will be described in detail with reference to Figs.

The customer terminal 200 has a sale guidance requesting process (S310) for requesting the sale destination real estate brokerage server 300 to sell the real estate.

5, when the customer terminal 200 receives the execution icon A of the contract mediating application, it connects to the contract subject mediating server 300, And a contract object list display step (S311) of receiving and displaying a list of objects to be contracted. For example, when the contracted object is a real estate sale, a list of contracted objects including the location of the real estate construction area in sale and the contracted construction company is received, and as shown in FIG. 6, And a list display process (S311).

And a contract object selection process (S312) for selecting a contract object desired to be displayed on the contract object list from the contract object list after the display of the contract object list (S311). In the case of a real estate item, it has a contract object selection process (S312) for selecting a real estate object for sale. For example, when a real estate item is selected, a detailed information display field 20 displaying detailed information on the selected real estate item and a inquiry button 30 are displayed as shown in FIG.

When the customer confirms this and selects the contact inquiry button 30, the contract mediating application of the customer terminal 200 displays the contact person information displayed on the information of the contact person to be in charge of the guidance of the contract object, as shown in Fig. 8 Field 40, a voice call button 50 and a video consultation button 60 to select a communication mode from the customer (S313).

However, there are two methods for displaying the guidance person in the contact person display field in the above-mentioned communication method selection process.

In one method, only one guidance person is displayed, and the displayed guidance person can display only one person in accordance with the order of inquiry from the customer terminal among all guidance persons registered for guidance of the contracted object. For example, in the case of real estate sales, only one person in charge of guidance for sale will be displayed, and the displayed person in charge will be notified in order of inquiry from the customer terminal 200 Only one of them can be displayed in accordance with the " That is, it is the first method in which only one person in charge is displayed in accordance with the order of receiving the inquiry specified by the model house, and the next person is displayed when the inquiry is made. This first approach may be consulted by two or more customers at the same time, so we apologize to customers who are a bit late. We are currently in consultation. I will connect you with a new person. "After the popup window is displayed, the screen will be automatically refreshed and the next contact person will be displayed. In this first method, since there is no check of the contact person selection, the contact person is automatically displayed sequentially in accordance with the order without displaying the contact person.

Another method of displaying the contact person in the contact person display field is to display a contact person list, which is a list of contact person in charge of the sale announcement guidance, as shown in FIG. 8 from the agreement object mediating server 300, The second method is to select a guide person from the list as a customer. All salespersons designated by the model house are registered in the contact person registered in the contact person list, and the customer selects the contact person and an inquiry is made. The indication of the guidance person can be made in such a way that it is regenerated in the last order when the person with the higher exposure is selected.

If there is a selection of a communication method after the above-described communication method selection process, the contract mediating application 250 of the customer terminal 200 acquires information on the contracted object selected by the customer (for example, And information on the selected real estate object from the customer to receive the guidance), and a communication method selected from the customer to the agreement object mediating server 300 to request a sale guidance. Therefore, the contracted object mediating server 300 acquires information on a real estate object for which the customer is to be offered for sale and a communication mode desired by the customer.

If the guide person is selected as the customer in the contact person list in the communication method selection process, the contract object guide method transmission process (S314) transmits the information on the contact person selected from the customer to the contract object mediating server 300 Lt; / RTI >

After the sales information requesting procedure S310 (S311, S312, S313, S314) described above is performed, the contracted object mediating server 300 transmits the contracted goods to the guidance person And a call connection process (S320) for connecting the customer terminal (200) to the customer terminal (400) used by the customer (400) and the customer terminal (200).

Such a call connection process proceeds as a voice call or a video call.

When the voice call button 50 is selected, the contract subject mediating server 300 has a call connection procedure for supporting a general voice call.

On the other hand, when the video counseling 60 is selected, the consultation proceeds based on the video. Such a video consultation provides a consultation through a video rather than a general video call in which a calling party appears. That is, in the video consultation of the present invention, only the video of the model house appears in real time without the guide person appearing on the video (except when switching to the front camera shooting mode of the representative terminal 400) Is only emerging. Therefore, when the video consultation is performed, the customer's image never appears on the image, and only the image of the object model house is provided in real time.

When the image consultation button 60 is selected for this purpose, the agreement object mediating server 300 transmits a camera control command to the customer terminal 200 to turn off the front camera and the rear camera of the customer terminal 200, The contact person terminal 400 and the customer terminal 200 are connected as a video call only when a message indicating that both the front and back cameras of the customer terminal 200 are powered off is received from the customer terminal 200. [

The contracted object mediating server 300 stores the model house image photographed by the rear camera of the representative terminal 400 and simultaneously provides the model house image to the customer terminal 200 in real time, And a video consultation brokering process (S330) in which the front camera and the rear camera are turned off to perform video consultation. Therefore, the camera 240 of the customer terminal 200 does not operate and the customer information is not disclosed. As shown in FIG. 9, only the image of the model house photographed and provided from the corresponding contact person terminal 400 can be viewed , Only the person in charge of the guidance uses his / her own camera (voice conversation is possible) and provides the customer with the image of the sample house and briefing. Briefly, the briefing is performed while watching a video using a rear camera of the person in charge of the guidance person 400, that is, a video such as a customer, .

Also, the brightness of the image of the model house provided on the screen of the customer terminal 200 can be adjusted. In other words, the person in charge of the briefing can provide bright and clear image to the customer through the cell phone flash on / off function located at the top of the screen during the briefing.

In addition, when the contact person can not receive the inquiry, such as when he / she is on the outside when the inquiry is received, the contact person may refuse the inquiry through the guidance character sending function of the message provided by the application itself, Can be set in advance.

After completing the inquiry, you can also register to refuse the inquiry according to the customer (you can cancel the inquiry to three or more persons who are different from each other) The counselor whose satisfaction level is lower than the standard through the consultation satisfaction check popup window can prevent the consultation which is not in good faith by applying the penalty.

On the other hand, when the call is terminated, the contracted object mediating server 300 provides information of the customer who has made the call through the paid payment of the contact person terminal 400 to the contact person terminal 400, And a fee-based service providing process for providing the customer terminal 200 with the model house image captured by the rear camera of the representative terminal 400 through settlement.

Therefore, after the conclusion of the inquiry, the contact person can usually check the customer's phone number by paying the point of payment because it is rare when the contract is made during the inquiry, and both [Phone inquiry] and [Video inquiry] All the reps can see and listen again through paid points. Basically, the customer number can be displayed to the person in charge of the [telephone inquiry] and [video inquiry] both by a random number or a phrase or an image provided by the application itself.

Meanwhile, in the case where a sale counseling is conducted as a video consultation through the contractual object mediating server 300 of the present invention, if the sale contract is not the objective, the consultation itself through the [video inquiry] And the consultation is not smoothly carried out on the assumption that there is no contract function, and when the inquiry is terminated, the sense of loss of the person in charge will be further amplified. Therefore, the contract function in the contract mediating application is a means for raising the motivation of the person in charge and motivation, and is also a convenient function for the customer.

Therefore, you can sign a household account for the goods you like. You can use the [Contract] menu located at the top of the screen during [Video inquiry], or you can choose one of the items you inquired from My Page after inquiry, You can do it. Because of the limited number of saleable properties due to the nature of the housing sale, other customers are obliged to take the contract for the prevention of the contracting of the lake / lake and the legal protection until the contract of the lake / lake that the person wants.

Household ambassadors are provided with contracts that have been previously registered by the person in charge and are entered into the contract by entering information such as the amount of the contract, the lake, the contract amount, name, contact information and signature. There is also a contract function in the [Contract] menu, so that the customer who actually visited the model house can contract with only the contract mediating application 250 without having to revisit the model house for the contract.

For such an electronic contract, the user has electronic contract procedures shown in FIG. 4 during the video consultation or after the video consultation is finished. That is, when the contract mediating application 250 of the customer terminal 200 displays the contract menu item 70 on the consultation screen of FIG. 9 (S410) and when the contract menu item is selected, the customer terminal 200 (S420) of displaying an electronic contract that can be contracted for sale to the contracted object (for example, the real estate that is sold for sale in the case of real estate sale) (S420) The contract intermediation application 250 of the customer terminal 200 receives the agreement information and the customer's electronic signature from the customer on the contract in step S430, (S440) of transferring the electronic contract to the contracted object mediating server 300 (S440), and the contracted object mediating server 300 transmits the electronic contract of the contracted goods to the seller In this case, (S450) of receiving the electronic signature of the contractor (e.g.

The process of receiving the digital signature of the customer from the customer in operation S430 may include displaying the digital signature field by the contract mediating application 250 of the customer terminal 200, The contract mediating application 250 of the mobile communication terminal 200 displays a pop-up message window displaying a message containing the legal liability of the electronic signature and the electronic signature method and displays an electronic signature popup window in which an electronic signature field capable of electronically signing is displayed And a process in which the contract mediating application 250 of the customer terminal 200 receives an electronic signature on the electronic signature field.

In other words, the electronic signature of the electronic contract is made through a pop-up window created by touching an electronic signature field (for example, the character '(in)') on the electronic contract, A notice with the main content of the warning text and signature method is displayed first. If the customer confirms the information, he / she will proceed to a screen where he / she can sign it. The signing method is to fill in his / her full name correctly. It is something that must be observed.

For reference, the followings should be observed when registering the electronic contract. We do not accept any act that infringes on customer's decision right when registering electronic contract, and we can not arbitrarily select and register customer's choice in contract. Any contract violating this shall be deemed to be null and void, even if the representative has chosen to register it for the convenience of the customer.

As a result, by applying the present invention, it is possible for the customer to be able to use his / her face without disclosing his / her face, It is possible to have an excellent effect in solving the curiosity of the goods through the contract intermediation application 250 installed in the customer terminal 200,

In addition, from the viewpoint of the guidance person, it can be utilized as a new customer attraction scheme in addition to the existing banners, flyer distribution, and TM. Also, the customer satisfaction rate of the customer can be high, The contract rate becomes higher by inquiry, and contracting becomes possible in the application.

The embodiments of the present invention described above are selected and presented in order to assist those of ordinary skill in the art from among various possible examples. The technical idea of the present invention is not necessarily limited to or limited to these embodiments Various changes, modifications, and other equivalent embodiments are possible without departing from the spirit of the present invention.

200: customer terminal 210: terminal communication unit
220: input unit 230: display unit
240: camera 250: contract mediation application
300: Contract subject mediating server 400: Person in charge terminal

Claims (7)

A sales presentation request process in which a customer terminal requests a contract object brokerage server for guidance of a contract object;
A call connection process for connecting the contact person terminal used by the contact person in charge of guidance of the contact object requested to be contracted and the customer terminal as a voice call or a video call;
The contracted object mediating server simultaneously provides the contracted object model image photographed by the rear camera of the contact person terminal to the customer terminal in real time and the front and rear cameras of the customer terminal are driven off A video consultation brokerage process that enables video consultation to be performed; And
When the call is terminated, the contracting object mediating server provides information of the customer who made the call through paid payment of the contact person terminal to the contact person terminal, and transmits the contract which was taken by the rear face camera of the contact person terminal And providing the object model image to the customer terminal,
The call connection process includes:
The contracted object mediating server sends a camera control command to the customer terminal to turn off the front and rear cameras of the customer terminal, and when both the front and rear cameras of the customer terminal are driven Off terminal is connected to the customer terminal through video consultation only when the message is received from the customer terminal,
The sale guidance request process includes:
A contract object list display process in which the customer terminal receives and displays a list of objects to be contracted from the contract object brokerage server;
A contract object selection process in which the customer terminal selects a contract object for contract guidance from the contract object list;
A communication method selection step in which the customer terminal displays information on a guidance person in charge of guidance of a contract object, a voice call button and a video consultation button to select a call mode from a customer; And
A contract object guidance method transmission step of, when there is a selection of a communication method, the customer terminal transmitting information on a contract object selected by a customer and a communication method selected from a customer to the contract object mediating server to request guidance of the contract object; ≪ / RTI > delete delete delete delete delete delete

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