KR101771512B1 - Apparatus and method for providing chaufferur service - Google Patents
Apparatus and method for providing chaufferur service Download PDFInfo
- Publication number
- KR101771512B1 KR101771512B1 KR1020160019074A KR20160019074A KR101771512B1 KR 101771512 B1 KR101771512 B1 KR 101771512B1 KR 1020160019074 A KR1020160019074 A KR 1020160019074A KR 20160019074 A KR20160019074 A KR 20160019074A KR 101771512 B1 KR101771512 B1 KR 101771512B1
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- KR
- South Korea
- Prior art keywords
- terminal
- customer
- surrogate
- substitute
- key value
- Prior art date
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q50/00—Systems or methods specially adapted for specific business sectors, e.g. utilities or tourism
- G06Q50/30—Transportation; Communications
-
- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06F—ELECTRIC DIGITAL DATA PROCESSING
- G06F9/00—Arrangements for program control, e.g. control units
- G06F9/06—Arrangements for program control, e.g. control units using stored programs, i.e. using an internal store of processing equipment to receive or retain programs
- G06F9/44—Arrangements for executing specific programs
-
- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q40/00—Finance; Insurance; Tax strategies; Processing of corporate or income taxes
- G06Q40/04—Trading; Exchange, e.g. stocks, commodities, derivatives or currency exchange
-
- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q50/00—Systems or methods specially adapted for specific business sectors, e.g. utilities or tourism
- G06Q50/01—Social networking
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L51/00—User-to-user messaging in packet-switching networks, transmitted according to store-and-forward or real-time protocols, e.g. e-mail
- H04L51/04—Real-time or near real-time messaging, e.g. instant messaging [IM]
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04W—WIRELESS COMMUNICATION NETWORKS
- H04W4/00—Services specially adapted for wireless communication networks; Facilities therefor
- H04W4/12—Messaging; Mailboxes; Announcements
- H04W4/14—Short messaging services, e.g. short message services [SMS] or unstructured supplementary service data [USSD]
Abstract
The present invention relates to an apparatus and method for providing a substitute driving service that allows a plurality of substitute drivers to be called at a time.
To this end, the present invention provides a substitute driving service providing apparatus for selecting a substitute driver from a pending article terminal and receiving a substitute driving service request from a customer terminal and connecting the selected substitute driver to a customer, A customer connection module for receiving a surrogate operation service request for calling a plurality of surrogate drivers from a connected customer terminal according to driving; An article connection module for transmitting surrogate service request information to a connected article terminal when a used application is running; And assigning a plurality of substitute drivers according to the substitute driving service request received through the customer connection module, generating a plurality of calling key values according to the number of assigned substitute drivers, and transmitting the plurality of calling key values to the customer terminal, A dispatch module for transferring the information of the other terminal to the article terminal corresponding to the call key value through the article connection module when the other terminal having received the call key value from the client terminal is accessed using the call key value; And the like.
Accordingly, the present invention allows the customer to call several surrogate drivers at a time, thereby improving convenience of use.
Description
The present invention relates to an apparatus and method for providing a surrogate operation service, and more particularly, to an apparatus and method for providing a surrogate operation service that enables a plurality of surrogate drivers to be called at a time.
A substitute driving service is a service that operates on behalf of a driver who is unable to drive due to drinking or other circumstances. In the past, a customer who wishes to use a substitute driving service calls a call center of a substitute driving service providing company, If you do, the call center will select the appropriate surrogate driver based on your current location, etc., and then call the selected surrogate driver to call the customer so that the surrogate driving service is available to the customer.
On the other hand, when a customer wants to call multiple calls (multiple calls) for each destination on behalf of their acquaintances, conventionally, when a customer calls a call center and applies for a surrogate driving service that calls multiple agents, When the driver's assistant driver calls the customer who applied for the driver's driving service and confirms the customer's position, the customer who met the driver's driver's service is met. The customer who met the driver's driver, .
In this way, when a customer calls multiple agents, conventionally, a customer who has applied for a substitute driving service has to make a telephone call with all the called driver's drivers, and assigns the driver's driver to the acquaintances according to the destination There is a problem that inconveniences arise.
SUMMARY OF THE INVENTION The present invention has been conceived to solve the above-mentioned problems, and it is an object of the present invention to provide a method and system for providing a plurality of substitute drivers, And transmits the call key value to the customer terminal. When the terminal, which is the recipient of the call key value from the customer terminal, is connected using the call key value, the contact information of the acquaintance is delivered to the assigned article terminal, And to provide a substitute driving service providing apparatus and method.
According to another aspect of the present invention, there is provided an apparatus for providing a substitute driving service, the apparatus comprising: a substitute driver, A proxy service providing apparatus for connecting a customer, comprising: a customer connection module for receiving a proxy operation service request for calling a plurality of proxy drivers from a connected customer terminal when a customer application is driven; An article connection module for transmitting surrogate service request information to a connected article terminal when a used application is running; And assigning a plurality of substitute drivers according to the substitute driving service request received through the customer connection module, generating a plurality of calling key values according to the number of assigned substitute drivers, and transmitting the plurality of calling key values to the customer terminal, A dispatch module for transferring the information of the other terminal to the article terminal corresponding to the call key value through the article connection module when the other terminal having received the call key value from the client terminal is accessed using the call key value; And the like.
According to another aspect of the present invention, there is provided a method for providing a substitute driving service, the method comprising: providing a substitute driving service for calling a plurality of substitute driving operators from a customer terminal, A proxy operation service request receiving step of receiving a request; A dispatching step in which the surrogate driving service providing device allocates a plurality of surrogate drivers for each of the starting point and the destination; A call key value transmission step of generating a plurality of call key values and transmitting the plurality of call key values to the customer terminal by allocating a plurality of substitute drivers through the dispatch step; And transmitting information of the other terminal to the article terminal corresponding to the call key value when the other terminal having received the call key value from the client terminal is connected using the call key value desirable.
According to the apparatus and method for providing a substitute driving service of the present invention, a customer can call a plurality of substitute drivers at a time, thereby improving convenience of use.
1 is a diagram schematically showing a configuration of a surrogate operation service providing apparatus according to an embodiment of the present invention.
FIGS. 2 to 8 are processing charts for explaining a method of providing a surrogate operation service according to an embodiment of the present invention.
DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS Hereinafter, an apparatus and method for providing a substitute service according to a preferred embodiment of the present invention will be described in detail with reference to the accompanying drawings.
1 is a diagram schematically showing a configuration of a surrogate operation service providing apparatus according to an embodiment of the present invention.
In FIG. 1, a
After the customer application is started, the
Here, the originating location is automatically registered by the customer who is the user of the customer terminal or by using the location information confirmed through the GPS module (not shown), the base station information, and the WIFI AP information mounted on the
The
The
The
When the used application is activated, the
The
When the
Also, the
The
On the other hand, when the proxy operation
The agent operating
In such a configuration, the
The
The
As described above, the
In the case where the proxy driver who requested the connection is the registered driver, the
If the license of the surrogate driver who requested the connection is valid, the
When the
The license
The
The
When calculating the estimated charge, the
The
In the case where the number of customers is larger than the number of surrogate drivers as a result of comparison, if the customer selects the surrogate driver who is above the reference score by checking the predetermined criteria set by the customer according to the article selection dispatching process, Only the surrogate driver of the surrogate driver who is above the reference rating is extracted again and the surrogate driver's service request information of the surrogate driver is sent back to the
If the comparison result shows that the number of customers is not more than the number of substitute drivers, or if the customer selects premium service, the user selects at least one of the customer's sex, article rating, Select multiple surrogate drivers satisfactory. Then, from among a plurality of surrogate drivers, information of the selected surrogate driver is transmitted to the customer terminal according to a pre-set customer's selection, and the surrogate driver is selected for the customer. At this time, when the
When the
Then, the generated call key value is transmitted to the
When the
When the
When the
On the other hand, the
The
The
When the corresponding call key value is selected on the SNS or text message, the
Meanwhile, the customer
In addition, the customer
The article
That is, after the use of the surrogate operation service is completed, if the customer evaluates the surrogate driver's satisfaction with the surrogate driver's service through the customer application and leaves a rating and a review period, The rating and the latter of the registered driver's driver registered from the
The
The
In the present invention, the
As described above, when the
The surrogate operation
The above-described proxy
The above-described proxy operation
The above-described surrogate operation
FIGS. 2 to 8 are processing charts for explaining a method of providing a surrogate operation service according to an embodiment of the present invention.
First, as shown in FIG. 2, when a substitute driver who wants to provide a substitute driving service drives a used application installed in the
The
If it is determined in step S12 that the article requested to be accessed is an article not registered in the proxy driving service, the message is transmitted to the
In step S16, the
If it is determined in step S14 that the article requested to be accessed is an article registered in the proxy driving service, the license
If the license of the surrogate driver is not valid as a result of the determination in the step S22, the service utilization is restricted by transmitting a message that the service is not available to the
If the license of the surrogate driver is valid as a result of the determination in the step S22, the insurance-
If it is determined in step S28 that the surrogate driver is not insured, a message indicating that the service can not be used is transmitted to the
If it is determined in step S28 that the surrogate driver is insured, the service of the
3, after the customer application installed in the
The
In the embodiment of the present invention, the distances between the departure point and the arrival point are calculated by the
The
The
When calculating the estimated charge in the step S45, the surrogate operation
The
In steps S50 and S52, the customer selects only a part (for example, two) of a plurality of (for example, three) starting and ending destinations and transmits the surrogate driving service to the surrogate driving
The surrogate operation
The surrogate driving
On the other hand, when it is determined that only the surrogate driver having a reference score or more is not selected (S60: NO), the surrogate driving service request information (for example, , Origin information, destination information, estimated rates, etc.) to allow the surrogate driver to select the customer.
Thereafter, when the surrogate driver who confirmed the surrogate service request information accepts the surrogate operation service request of the customer (S66), the surrogate operation
In step S70, the surrogate operation
Here, it is preferable that the surrogate driving
Meanwhile, if the customer selects a premium service, or if the customer is a VIP customer, the above-described steps S64 and S66 may be omitted. That is, if the customer selects a premium service or if the customer is a VIP customer, the surrogate driving
On the other hand, if it is determined in step S58 that the number of customers is not more than the number of surrogate drivers or the customer selects a premium service (S58: NO), the surrogate operation service providing apparatus 100 A plurality of substitute drivers satisfying the selection criteria of the customer are selected using at least one of the sex of the customer, the article rating, and the driving habits of the article (S80). Then, The information of one or more surrogate drivers is transmitted to the
Then, when a substitute driver is selected from the customer who has confirmed the substitute driver information (S84), the substitute driving
When the surrogate operation
If the substitute driver notified of the dispatch by the step S86 accepts the notified dispatch (S88), the substitute driving
In step S92, the surrogate operation
Here, if the surrogate
Meanwhile, if the customer selects a premium service or if the customer is a VIP customer, the step S88 described above may be omitted. That is, if the customer selects a premium service or the customer is a VIP customer, the surrogate driving
6, when the call key value is generated for each source and destination through the above-described step S70 or S92, the substitute operation
When the proxy driving
The
In step S102, the
Here, the
When delivering the call key value to the
When the call key value is selected on the SNS or in the text message (S104), the
When the
When the
When the
On the other hand, the surrogate driver who has received the information of the
The
When the payment information is transmitted from the
On the other hand, the customer using the substitute driving service can evaluate the satisfaction with the substitute driving service of the substitute driving person through the application for the customer, so that the rating and the latter can be left. As shown in FIG. 8, The
The proxy driving
The method of providing the surrogate operation service as described above may be implemented in an application or in the form of program instructions that can be executed through various computer components and recorded in a computer-readable recording medium. The above-mentioned computer-readable recording medium may include program commands, data files, data structures, and the like, alone or in combination.
The program instructions recorded on the aforementioned computer-readable recording medium may be ones that are specially designed and configured for the present invention and are known and available to those skilled in the art of computer software.
Examples of computer-readable media include magnetic media such as hard disks, floppy disks and self-tapes, optical recording media such as CD-ROMs and DVDs, magneto-optical media such as floptical disks, media, and hardware devices specifically configured to store and execute program instructions such as ROM, RAM, flash memory, and the like.
Examples of program instructions include machine language code such as those generated by a compiler, as well as high-level language code that can be executed by a computer using an interpreter or the like. The hardware devices described above may be configured to operate as one or more software modules for performing the processing according to the present invention, and vice versa.
While the present invention has been particularly shown and described with reference to exemplary embodiments thereof, it will be understood by those skilled in the art that various changes and modifications may be made without departing from the spirit and scope of the invention as defined in the following claims. There will be.
10. Customer terminal, 20. Article terminal,
30. Licensing related organizations, 40. Insurance related organizations,
50. Other terminals, 100. Surrogate operation service provision apparatus,
110. Customer connection module, 115. Article connection module,
120. Charge module, 125. Discharge module,
130. License validation module, 135. Insurance verification module,
140. Customer Information Management Module, 145. Article Information Management Module,
150. Settlement module, 155. SMS module
Claims (11)
A customer connection module for receiving a substitute service request for calling a plurality of substitute drivers from a connected customer terminal when a customer application is running;
An article connection module for transmitting surrogate service request information to a connected article terminal when a used application is running; And
A plurality of surrogate drivers are assigned according to the surrogate driving service request received through the customer connection module, and then a plurality of calling key values are generated according to the number of surrogate drivers assigned to the surrogate driver and transmitted to the customer terminal, And a dispatch module for transferring information of the other terminal to the article terminal corresponding to the call key value through the article connection module when the other terminal having received the call key value from the terminal is connected using the call key value ≪ / RTI >
The customer terminal comprises:
Requesting a surrogate operation service for calling a plurality of surrogate drivers to the surrogate operation service providing device by inputting a plurality of origin and destination through the customer application, And transmits the call key value to another terminal.
The customer terminal comprises:
And transmits the paging key value to the other terminal through an SNS or a text message.
The other terminal,
When the call key value received from the customer terminal is selected, the customer application installed in the other terminal is automatically executed to connect to the surrogate operation service providing device, and the call key value is transmitted to the connected surrogate operation service providing device Wherein the substitute operation service providing apparatus comprises:
And a charge module for calculating an estimated charge for each of the starting point and the destination according to a plurality of starting and ending point information included in the request for the substitute driving service received from the customer terminal.
The above-
Wherein when the call key value is transmitted to the customer terminal, the source and destination information corresponding to each call key value are transmitted together.
A dispatching step in which the surrogate driving service providing device allocates a plurality of surrogate drivers for each of the starting point and the destination;
A call key value transmission step of generating a plurality of call key values and transmitting the plurality of call key values to the customer terminal by allocating a plurality of substitute drivers through the dispatch step;
Receiving, by the customer terminal, a plurality of call values from the surrogate operation service providing apparatus, transmitting the received call key value to another terminal; And
And transmitting information of the other terminal to the article terminal corresponding to the call key value when the other terminal having received the call key value from the customer terminal is connected to the substitute operation service providing apparatus using the call key value The method comprising the steps of:
When the call key value is selected in the other terminal, the customer application installed in the other terminal is automatically executed to connect to the surrogate operation service providing apparatus, and the call key value is transmitted to the surrogate operation service providing apparatus Further comprising the steps of:
The method of claim 1,
Receiving a forecasted fee request from the customer terminal, wherein the proxy service providing apparatus receives a plurality of departure and arrival destinations through the customer application;
Calculating an estimated charge for each of the starting and ending locations based on the respective starting and ending location information, and transmitting the calculated estimated fee to the customer terminal; And
And requesting a surrogate driving service for calling a plurality of surrogate drivers from the customer terminal having confirmed the estimated fare.
Priority Applications (1)
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KR1020160019074A KR101771512B1 (en) | 2016-02-18 | 2016-02-18 | Apparatus and method for providing chaufferur service |
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KR1020160019074A KR101771512B1 (en) | 2016-02-18 | 2016-02-18 | Apparatus and method for providing chaufferur service |
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Cited By (6)
Publication number | Priority date | Publication date | Assignee | Title |
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KR20200017332A (en) * | 2018-08-08 | 2020-02-18 | 이영우 | System for matching vacant taxi and designated drivers and driving method thereof |
WO2020137898A1 (en) * | 2018-12-27 | 2020-07-02 | 株式会社東海理化電機製作所 | Service provision system and service provision method |
KR102322444B1 (en) * | 2020-12-31 | 2021-11-04 | 김대영 | Apparatus for providing chaufferur service |
KR102351624B1 (en) * | 2021-09-01 | 2022-01-14 | 주식회사 핸들모빌리티 | Service providing method for calling designated driver baed on user network |
KR102571456B1 (en) * | 2022-11-24 | 2023-08-30 | 진덕진 | Smart chauffeur call system for protecting caller's information and method thereof |
KR102639291B1 (en) | 2023-12-06 | 2024-02-21 | 주식회사 가온그룹컴퍼니 | Method, device, and system for providing real-time settlement status management, inquiry, and processing services through proxy driver dispatch based on the unique account of each affiliated store |
-
2016
- 2016-02-18 KR KR1020160019074A patent/KR101771512B1/en active IP Right Grant
Cited By (8)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
KR20200017332A (en) * | 2018-08-08 | 2020-02-18 | 이영우 | System for matching vacant taxi and designated drivers and driving method thereof |
KR102167679B1 (en) | 2018-08-08 | 2020-10-19 | 이영우 | System for matching vacant taxi and designated drivers and driving method thereof |
WO2020137898A1 (en) * | 2018-12-27 | 2020-07-02 | 株式会社東海理化電機製作所 | Service provision system and service provision method |
JP2020107076A (en) * | 2018-12-27 | 2020-07-09 | 株式会社東海理化電機製作所 | Service providing system and service providing method |
KR102322444B1 (en) * | 2020-12-31 | 2021-11-04 | 김대영 | Apparatus for providing chaufferur service |
KR102351624B1 (en) * | 2021-09-01 | 2022-01-14 | 주식회사 핸들모빌리티 | Service providing method for calling designated driver baed on user network |
KR102571456B1 (en) * | 2022-11-24 | 2023-08-30 | 진덕진 | Smart chauffeur call system for protecting caller's information and method thereof |
KR102639291B1 (en) | 2023-12-06 | 2024-02-21 | 주식회사 가온그룹컴퍼니 | Method, device, and system for providing real-time settlement status management, inquiry, and processing services through proxy driver dispatch based on the unique account of each affiliated store |
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