KR101593444B1 - Method for providing estimated receipt result according to receiver list - Google Patents

Abstract

Provided is a method for providing an estimated receipt result according to a receiver list to provide sender information. The method for providing the estimated receipt result according to the receiver list to provide the sender information comprises the following steps: receiving the receiver list, including identification information of a plurality of receiver terminals from a client; receiving an exposure phrase for providing the sender information from the client; receiving at least one among a communications target value and a reward target value from the client; and analyzing the receiver list using the exposure phrase and the at least one among the communications target value and the reward target value and providing estimated result information including estimated communications result information and estimated reward result information with respect to the receiver list according to the analysis result.

Description

METHOD FOR PROVIDING ESTIMATED RECEIPT RESULT ACCORDING TO RECEIVER LIST [0002]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a caller information providing service, and more particularly, to a method of providing a predicted reception result according to a receiver list for providing caller information.

As portable devices such as mobile phones become popular, portable devices are becoming a marketing channel for companies. Companies are making active use of phone calls, text messages or messages (any information provided to recipients in specified formats, such as e-mail messages, voice messages, instant messages, etc.) to corporate public relations or customer management. As a result, people are receiving dozens of calls, texts or messages from unknown callers every day.

In order to solve the above problem, a service for providing caller information registered in advance when a communication signal of a receiver terminal is received is emerging. The recipient can check the caller information to determine whether to receive a phone call, text or message. Accordingly, the caller information providing service is also very helpful in preventing new types of fraud such as voice phishing, smsing, and institutional spoofing.

Such a caller information providing service uses a method of collecting caller information from receivers and a method of collecting caller information directly from callers. Callers actively register appropriate caller information, thereby preventing a receiver from suspending spamming and rejecting calls, texts or messages. Taking this advantage into consideration, the caller information providing service can be utilized by telemarketing operators. The sender can appropriately write a phrase that is exposed on the receiver terminal, thereby reducing unnecessary marketing costs (unnecessary increase in communication time, redial due to communication rejection, and the like), and provide a predetermined reward Thereby increasing the reception ratio of the telephone, the text or the message.

The present invention analyzes whether or not a plurality of receiver terminals included in a receiver list under a selected condition, such as a specific impression phrase, a communication target value, a reward target value, etc., for providing caller information, By allowing the sender to optimize the list of recipients by removing noise, the time and cost for the telemarketing can be minimized, and at the same time, the telemarketing < RTI ID = 0.0 > To increase the efficiency, and further to activate the caller information service market.

According to an embodiment of the present invention, there is provided a method for providing a predicted reception result according to a list of recipients for providing caller information, the method comprising the steps of: receiving a list of recipients including identification information of a plurality of receiver terminals from a client; Receiving an impression sentence, receiving at least one of a communication target value and a reward target value from the client, and analyzing the list of recipients using at least one of the impression phrase, the communication target value, and the reward target value And providing expected result information including at least one of expected communication result information and expected reward result information on the recipient list according to the analysis result.

In some embodiments, the communication target value may include at least one of a target communication rate and a target communication rate.

In some embodiments, the reward target value may include at least one of a reward type, a reward amount for the reward type, and a target reward receive rate.

In some embodiments, providing the expected outcome information may include providing information about the relationship between the originator and each recipient included in the recipient list, relationship information between the originator and a plurality of recipients not included in the recipient list, And evaluating the recipient list by using at least one of the evaluation information.

In some embodiments, the method may further comprise updating the recipient list by removing identification information of at least one recipient terminal from the recipient list in response to the request from the client.

The step of removing the identification information of at least one receiver terminal from the receiver list and updating the receiver list may further include receiving the identification information of the receiver terminal from the receiver list in response to the analysis result of the receiver list, It is possible to automatically remove the identification information of at least one receiver terminal for which it is expected that the reception is expected.

The method may include analyzing the updated list of recipients using at least one of the impression phrase, the communication target value, and the reward target value, and comparing the estimated communication result information and the estimated communication result information with respect to the received impression phrase, And re-providing the expected result information including the expected reward result information.

In some embodiments, the method may further comprise updating the recipient list by adding identification information of at least one recipient terminal to the recipient list in response to the request from the client.

The method may further include analyzing the updated list of recipients using at least one of the impression phrase, the communication target value, and the reward target value, and comparing the estimated communication result information on the received impression phrase, And re-providing expected result information including at least one of the expected reward result information.

In some embodiments, the method further comprises determining whether the expected communication reception ratio of the expected communication result information is less than the target communication reception ratio of the communication target value, the expected reward reception rate of the expected reward result information is less than the target reward reception rate of the reward target value The method may further include requesting the client to modify the recipient list.

According to the present invention as described above, the following various effects are obtained.

First, when a caller selects a condition such as a specific impression phrase, a communication target value, a reward target value, etc. for providing caller information, it is analyzed whether or not a plurality of receiver terminals included in the receiver list under the selected condition is received, The expected communication result information and the expected reward result information according to the received reward result can be confirmed in advance so that the sender can optimize the receiver list through noise cancellation.

Second, it can minimize the time and cost for telemarketing and increase the efficiency of telemarketing.

Third, it can further activate the caller information service market.

Fourth, by optimizing the list of recipients, it is possible to minimize unnecessary origination by the caller, thereby minimizing the time and money suffered by the caller, thereby reducing unnecessary calls and consequent reception rejection of the caller, You can expect.

1 is a diagram illustrating a method for providing a predicted reception result according to a list of recipients for providing caller information according to an embodiment of the present invention.
FIGS. 2 to 3 are views showing exemplary screens provided on a client for performing the method of FIG.
4 is a diagram illustrating a caller information providing service system including a client, a caller information providing service server, and a receiver terminal.

Hereinafter, preferred embodiments of the present invention will be described in detail with reference to the accompanying drawings. BRIEF DESCRIPTION OF THE DRAWINGS The advantages and features of the present invention, and the manner of achieving them, will be apparent from and elucidated with reference to the embodiments described hereinafter in conjunction with the accompanying drawings. The present invention may, however, be embodied in many different forms and should not be construed as limited to the embodiments set forth herein. Rather, these embodiments are provided so that this disclosure will be thorough and complete, and will fully convey the scope of the invention to those skilled in the art. To fully disclose the scope of the invention to those skilled in the art, and the invention is only defined by the scope of the claims. Like reference numerals refer to like elements throughout the specification.

Unless defined otherwise, all terms (including technical and scientific terms) used herein may be used in a sense commonly understood by one of ordinary skill in the art to which this invention belongs. Also, commonly used predefined terms are not ideally or excessively interpreted unless explicitly defined otherwise.

The terminology used herein is for the purpose of illustrating embodiments and is not intended to be limiting of the present invention. In the present specification, the singular form includes plural forms unless otherwise specified in the specification. The terms " comprises "and / or" comprising "used in the specification do not exclude the presence or addition of one or more other elements in addition to the stated element.

As used herein, the term " noise " is used herein to mean a receiver that does not receive a communication signal or is expected to have extremely low communication time on the caller side, and has a characteristic that hinders successful telemarketing. Further, " noise " means a sender who tries to communicate in order to transmit information irrelevant to himself / herself on the receiver side, thereby causing a temporal and / or financial inconvenience and rejection / neglect action Is used.

DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS Reference will now be made in detail to the preferred embodiments of the present invention, examples of which are illustrated in the accompanying drawings, wherein like reference numerals refer to the like elements throughout.

FIG. 1 is a diagram illustrating a method for providing a predicted reception result according to a list of recipients for providing caller information according to an exemplary embodiment of the present invention. FIGS. 2 to 3 are views As an example.

Referring to FIG. 1, a method for providing a predicted reception result according to a receiver list for providing caller information according to an embodiment of the present invention includes receiving a receiver list including identification information of a plurality of receiver terminals 300 from a client (S120) of receiving an impression phrase for providing caller information from the client (S120), receiving (S130) at least one of a communication target value and a reward target value from the client (S130) Analyzing the recipient list using at least one of a target value and the reward target value and providing expected result information including at least one of expected communication result information and expected reward result information related to the recipient list according to the analysis result (S140).

The client 200 represents a device that connects to the sender information providing service server 100 and registers sender information. The client 200 may be a device (e.g., a caller terminal) that transmits a telephone call, a text message, or a message to the recipient terminal 300 as described later. However, the client 200 may register the sender information in the sender information providing service server 100, / RTI > and / or < / RTI > Depending on the embodiment, a separate application may be installed within the client 200 for registering caller information and / or querying for expected result information. In accordance with an embodiment, a sender information database may be built in the client 200.

The recipient terminal 300 represents a device that receives a telephone call, a text message, or a message from the caller terminal. For example, the recipient terminal 300 may be any computing device capable of receiving communications signals such as mobile phones, smart phones, laptops, tablet PCs, desktop PCs, wearable devices, etc. and displaying various data and / Lt; / RTI > In the receiver terminal 300, an application for displaying caller information may be installed. The application connects to the caller information providing service server 100 and is operable to receive and display the registered caller information from the caller information providing service server 100 when receiving a communication signal relating to a telephone call, have. Here, the communication signal may include various signals for transmitting telephone, text, message, or the like. The reception of the communication signal indicates a state in which the communication signal reaches the receiver terminal 300 and should be distinguished from the reception of the telephone, the confirmation of a character or a message.

The identification information of the receiver terminal 300 indicates identification information such as unique information such as a telephone number, an ID and a MAC address, a serial number and the like in the case of the receiver terminal 300 to which a telephone number is assigned, (300) and the other recipient terminal (300) can be distinguished from each other. According to the embodiment, one recipient terminal 300 may have a plurality of identification information (of the same kind). A method of directly inputting identification information to input identification information of the receiver terminal 300, a method of inputting a receiver list file in which identification information is recorded, a receiver list file stored in another device (or server) And a method of providing a path of the " The number of identification information of the recipient terminal 300 included in the recipient list may be limited or not limited (considering memory resources).

Caller information collectively refers to any information about the caller. The sender information may include basic information of the sender, detailed information, event information, evaluation information, and the like. Here, the basic information may include basic information such as the name of the sender (name or name, etc.), business type, address, and the like. The detailed information may include more detailed information than the basic information, such as the reason or purpose for which the caller originated the communication signal, what company and / or department the caller belongs to, and so on. The sender may perform an event such as providing a reward (cash, voucher, coupon, point, mileage, commodity, etc.) when receiving a communication signal, , Information about the reward, and the like. The sender evaluation information may include information that the receiver has provided to the sender information providing service server 100 with respect to the sender. The sender information may be provided in the form of text, sound, image and video, but is not limited to the above examples.

The impression phrase refers to words, phrases, sentences, etc., which are included in the sender information or added to the sender information. The exposure phrase may be a word included in the basic information of the sender, detailed information, event information, evaluation information, and the like. Exposure phrases can be entered through a search from the sender information database (or a separately constructed impression phrase database). Alternatively, the impression phrase may be selected and automatically entered within another process (e.g., a process for selecting an optimized impression phrase). In this case, link movement from another process to a process performing the above method will be possible.

In some embodiments, the communication target value in step S130 may include a value such as a target communication reception ratio and a target communication reception amount. Here, the reception ratio indicates the ratio of the reception amount of the receiver to the transmission amount of the caller's telephone, text, message, or the like. The received amount indicates the number of times that the recipient terminal 300 receives a telephone call, a text message, or a message. According to the embodiment, when the target communication rate is input, the reception rate corresponding to the input target communication rate is automatically input, or when the target communication rate is input, the reception rate corresponding to the input target communication rate can be automatically input.

Further, in some embodiments, the reward target value in step S130 may include a value such as a reward type, a reward amount for the reward type, and a target reward reception rate. Here, the reward amount represents the price (or amount) of the corresponding reward item. The reward reception ratio represents the ratio of the reception amount of the plurality of reception terminal 300 that has received the telephone, text, message, or the like, the communication time of which is equal to or longer than the predetermined reference communication time. That is, only when the communication time of the receiver is equal to or longer than the predetermined reference communication time, the reward can be provided to the receiver. For example, the reference communication time may be determined in hours, minutes, and seconds, but the present invention is not limited thereto.

2 is a block diagram illustrating a screen 200 provided on the client 200 in order to receive a list of recipients from the client 200, receive an impression phrase for providing caller information, and receive a communication target value and a reward target value, As shown in FIG. Since the screen of FIG. 2 is illustrative, it can be variously modified or modified according to the embodiment.

In some embodiments, the expected communication result information of step S140 may include the expected call amount estimated using the impression phrase and the communication target value and / or the reward target value. Here, the expected sending amount may be determined to be the same value as the number of identification information of the plurality of receiver terminals 300 included in the receiver list. According to the analysis result of the receiver list, the receiver terminal 300, which is expected to be received among a plurality of receiver terminals 300 included in the receiver list, can be distinguished from the receiver terminal 300 that is expected to be non-receiver. The expected communication result information may include the number of the recipient terminals 300 that are expected to be received (i.e., the expected reception amount) and the number of the recipient terminals 300 that are expected to receive non-reception. The expected reception ratio can be calculated using the expected transmission amount and the expected reception amount.

Further, in some embodiments, the expected reward result information of step S140 may include the estimated reward reception rate and the estimated reward received amount estimated using the impression phrase and the communication target value and / or the reward target value. Here, the expected reward reception amount may be calculated using the expected reception amount and the expected reward reception ratio.

Further, in some embodiments, the expected reward result information of step S140 may include a reward estimated cost. Here, the expected reward cost may be calculated using the expected reward amount and the reward amount.

According to an embodiment, the expected communication result information and the expected reward result information can be estimated independently of each other (using an independent algorithm).

Further, in some embodiments, in order to analyze the recipient list in step S140, the relationship information (the reception ratio of the 1: 1 relationship) between the sender and each recipient included in the recipient list, the plurality of recipients (1: N ratio reception ratio) and the caller's evaluation information may be further used (extracted from the caller information database, the receiver information database, or the statistical information database).

3 is a flowchart illustrating a method of analyzing a recipient list using the impression phrase, the communication target value, and the reward target value, as described above, and providing the expected result information on the recipient list according to the analysis result. As shown in FIG. The screen of Fig. 3 is illustrative and can be variously modified or modified according to the embodiment.

As shown in FIG. 1, according to an embodiment of the present invention, a method for providing a predicted reception result according to a list of recipients for providing caller information includes comparing a predicted communication reception ratio of expected communication result information with a target communication reception ratio of a communication target value (S150) of determining whether the expected reward reception rate of the expected reward result information is smaller than the target reward reception rate of the reward target value, if the estimated communication reception rate is smaller than the target communication reception rate or the estimated reward reception rate is smaller than the target reward reception rate A step of requesting the client 200 to modify the receiver list (S160), removing the identification information of the receiver terminal 300 from the receiver list in response to the request of the client 200, Information is added to update the recipient list (S170), the updated recipient list is analyzed And further providing the expected result information (S180).

According to the embodiment, the comparison between the expected communication reception ratio and the target communication reception ratio in step S150 can be replaced by a comparison between the expected communication reception amount and the target communication reception amount in the same range. In addition, as a means for requesting modification of the recipient list in step S160, exposure of the guidance phrase, exposure of the button for modifying the recipient list, and the like may be used.

In some embodiments, step S170 may remove identification information of the recipient terminal 300 selected by the client 200 from the recipient list. Alternatively, in response to the request from the client, step S170 may automatically remove the identification information of the recipient terminal 300, which is not expected to be received from among the plurality of recipient terminals 300, from the recipient list according to the analysis result of the recipient list. Alternatively, step S170 may provide an interface that allows the client 200 to easily select the identification information of all recipient terminals 300 that are expected to be non-receivable.

If necessary, steps S150 to S180 may be repeatedly performed (when the expected communication reception ratio is smaller than the target communication reception ratio or the expected reward reception ratio is smaller than the target reward reception ratio according to the analysis result of the updated list of recipients). The receiver list can be optimized through noise reduction by such a process.

Although not clearly shown in Fig. 1, as shown in Fig. 3, a list of recipients can finally be confirmed. Using the application installed in the client 100, the client 100 may sequentially transmit a communication signal to the recipient terminal 300 included in the final recipient list. In accordance with the origination result, the client 100 is notified of the actual communication reception ratio, the communication reception amount, the identification information of the received recipient terminal 300, the identification information of the non-recipient recipient terminal 300, the reward reception rate, A result report including the required amount and the like may be provided.

4 is a diagram illustrating a caller information providing service system including a client, a caller information providing service server, and a receiver terminal 300. As shown in FIG.

Referring to FIG. 4, the client 200 may register sender information and / or an impression phrase to the sender information providing service server 100, and may transmit the receiver list. When the client 200 (or the sender terminal corresponding to the sender information of the client 200) sends a communication signal to the recipient terminal 300 and the corresponding communication signal is received by the recipient terminal 300, The providing service server 100 may provide the registered caller information and / or the exposure phrase to the recipient terminal 300.

The sender information providing service server 100 acquires the identification information of the calling terminal 200 (from the receiving terminal 300), and transmits caller information corresponding to the identification information of the calling terminal 200 in the calling party information database and / You can search for the exposure phrase. The sender information database may be built in the sender information providing service server 100. In addition, the sender information providing service server 100 may have a statistical information database in which statistical information regarding each of a plurality of exposure phrases is recorded. The statistical information database may also store statistical information regarding each of the plurality of clients (200 or the sender terminal) and the plurality of receiver terminals (300). Depending on the embodiment, these databases may be configured separately on separate servers.

The sender information providing service server 100 may be configured to allow the client 200 to confirm the expected communication result information and the expected reward result information in advance so that the sender information providing server 100 can obtain the sender information It is possible to perform a method of providing a predicted reception result according to a list of recipients for provision.

The methods described in connection with the embodiments of the present invention may be implemented with software modules executed by a processor. The software modules may be stored in any form of computer readable storage medium such as a random access memory (RAM), read-only memory (ROM), EPROM, EEPROM, flash memory, registers, hard disk, removable disk, CD- Or may reside on a recording medium.

While the present invention has been described in connection with what is presently considered to be practical exemplary embodiments, it is to be understood that the invention is not limited to the disclosed embodiments, but, on the contrary, You will understand. It is therefore to be understood that the above-described embodiments are illustrative in all aspects and not restrictive.

100: Caller information providing service server
200: Client
300: Receiver terminal

Claims (10)

A method for providing a predicted reception result according to a list of recipients for providing caller information performed by a computer system,
The method comprising: receiving a list of recipients from the client including identification information of a plurality of recipient terminals;
Receiving an exposure phrase for providing caller information from the client;
Receiving at least one of a communication target value and a reward target value from the client; And
Analyzing the recipient list using at least one of the impression phrase, the communication target value, and the reward target value, and including at least one of the expected communication result information and the expected reward result information regarding the recipient list according to the analysis result And providing expected result information to the user,
Wherein the client is a caller terminal and the impression phrase is information for providing the caller information to the receiver terminal when the caller terminal transmits a communication signal to a plurality of receiver terminals,
Wherein the communication target value includes at least one of a target communication rate and a target communication rate and the target communication rate indicates a ratio of a reception rate of a receiver to a calling rate of a caller, Represents a target value of the reception amount,
Wherein the reward target value includes at least one of a reward type, a reward amount for the reward type, and a target reward reception rate, the target reward reception rate being a target of a ratio of a reception amount satisfying a reward criterion among a plurality of reception terminals, Lt; / RTI >
Wherein the reward is provided to a recipient of a recipient terminal that has received the communication signal, wherein the reward is based on a recipient list for providing sender information. delete delete The method according to claim 1,
The step of providing the expected result information comprises:
The recipient list is further analyzed by using at least one of relationship information between a sender and each recipient included in the recipient list, relationship information between the sender and a plurality of recipients not included in the recipient list, and evaluation information of the sender And a method for providing a predicted reception result according to a list of recipients for providing caller information. The method according to claim 1,
Further comprising updating the recipient list by removing identification information of at least one recipient terminal from the recipient list in response to the request from the client. 6. The method of claim 5,
Wherein the step of updating the list of receivers by removing identification information of at least one receiver terminal from the list of receivers comprises the steps of: And automatically eliminating identification information of at least one receiver terminal for which reception is expected, based on a receiver list for providing caller information. 6. The method of claim 5,
Analyzing the updated list of recipients using at least one of the exposure phrase, the communication target value, and the reward target value, and comparing the estimated communication result information and the expected reward result information regarding the received impression phrase according to the analysis result Further comprising the step of providing again the expected result information including at least one of the estimated result information. The method according to claim 1,
Further comprising the step of updating the recipient list by adding identification information of at least one recipient terminal to the recipient list in response to a request from the client. 9. The method of claim 8,
Analyzing the updated list of recipients using at least one of the exposure phrase, the communication target value, and the reward target value, and comparing the estimated communication result information and the expected reward result information regarding the received impression phrase according to the analysis result Further comprising the step of providing again the expected result information including at least one of the estimated result information. The method according to claim 1,
If the expected communication reception ratio of the expected communication result information is smaller than the target communication reception ratio of the communication target value or the expected reward reception rate of the expected reward result information is smaller than the target reward reception rate of the reward target value, Further comprising the step of requesting modification of the list of recipients.

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