KR101584162B1 - Pharmacy business management system and control method thereof - Google Patents

Abstract

It is about pharmacy management management system and its control method. It stores prescription history information, general sales history information, drug store receipt information, and inventory management and customer management A pharmacist terminal for providing disease information, drug advertisement and health information to the pharmacist terminal, and a server connected to the management server for storing disease information, product advertisement and health information, and for storing the stored information through the management server Providing a system that includes a database provided by a pharmacist terminal. Provide counseling, customer management, advertising and promotion services for each customer according to personal information, preparation history information, drug sales history, and disease history information of the customer in the pharmacy. Can be obtained.

Description

[0001] PHARMACEUTICAL BUSINESS MANAGEMENT SYSTEM AND CONTROL METHOD THEREOF [0002]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a pharmacy management management system and a control method thereof, and more particularly, to a pharmacy management management system and a control method thereof that provide a pharmacy customer management, medication consultation,

As the division of medicine has been in full swing since August 2000, pharmacies should prescribe medicines in accordance with the prescriptions prescribed by their doctors in the hospital or clinic. In case of substitution and correction, You must record the details in detail.

Therefore, it is difficult to store and manage the preparation history information according to the large-scale prescription by the conventional method of managing the customer management and preparation history of the conventional manual method, and in addition, it is necessary to prepare several hundreds of preparations per day It is becoming more and more difficult to systematically manage this situation.

Accordingly, technologies for accepting and storing customer information and prescriptions of pharmacies, storing and managing pharmaceutical history are being developed.

For example, Patent Documents 1 and 2 below disclose a configuration of a pharmacy management system using a computer network and the Internet.

In Patent Document 1, a local computer network (LAN) comprising a pharmacy server having a pharmacy database and having a fixed IP address, at least one receiving computer connected to a pharmacy server, at least one preparatory computer connected to a pharmacy server, And a pharmacy management application program installed in at least one of a scanner for extracting an image of a prescription, an order ticket issuer, an order number display means, and a pharmacy server, a reception computer, and a dispenser computer.

Patent Document 2 discloses a system for automatically ordering medicines to be uploaded from a terminal computer having a customer information management program, a drug and prescription dispensing support program, an electronic payment system, an automatic inventory management and an ordering program, , Customer information, medical information, mail information, and the like are stored in respective DBs, and connected to a main server and a main server for downloading various pharmaceutical-related information stored in each DB to a terminal computer, An electronic settlement system for executing electronic settlement such as a purchase price, and a chain pharmacy management and business support system system including a chain headquarters system connected to the main server for appropriately managing medicines inventory and executing joint purchasing under an enterprise resource management system .

Korean Patent Publication No. 10-2002-0028234 (published April 17, 2002) Korean Patent Registration No. 10-0432400 (issued on May 22, 2004)

However, the conventional pharmacopeia management system including the patent documents 1 and 2 can increase the efficiency of storing and managing the prescription and storage of pharmaceutical preparations, and managing the details of pharmaceutical preparations. However, the pharmacy management system effectively provides the customer- There was a limit to

An object of the present invention is to provide a pharmacy management management system and a control method thereof that provide drug information and disease information specialized for a pharmacy in-house customer and efficiently manage customer information.

Another object of the present invention is to provide a pharmacy management management system and a control method thereof, which perform medication consultation through a customer monitor and perform disease information and drug advertisement.

In order to achieve the above-mentioned object, the pharmacy management management system according to the present invention stores prescription history information, general sales history information, and receipt information of a pharmacy by receiving a prescription of a pharmacy office customer using a pharmacy management program A pharmacist terminal for performing inventory management and customer management, a management server for providing disease information, drug advertisement, and health information to the pharmacist terminal, and a disease server for storing disease information, product advertisement and health information, And a database for providing information to the pharmacist terminal through the management server.

In order to achieve the above object, a method of controlling a pharmacy management system according to the present invention comprises the steps of: (a) scanning prescription information of a pharmacy counterpart customer and accepting a prescription; (b) (C) storing customer-specific personal information, preparation history information, disease history information, drug information, and inventory information of the pharmacy, and And (d) transmitting information stored in the step (c) to a management server, and updating the information using information provided from the management server.

As described above, according to the pharmacy management management system and the control method thereof according to the present invention, it is possible to provide a pharmacy management management system and a control method thereof, in which customer's personal information, preparation history information, drug sales history, An advertisement and a publicity service can be provided.

That is, according to the present invention, it is possible to provide dosage information, drug information, and disease information in detail using a customer monitor that is provided separately from the drug use monitor.

According to the present invention, it is possible to effectively transmit the consultation contents by using the writing function of the weak use display panel.

In addition, according to the present invention, it is possible to perform accurate disease counseling and medication guidance to customers who purchase medicines using the contents of each disease or medicament using the category search or keyword search, and to provide the pharmacists with learning materials for diseases and medicines Can be provided.

In addition, according to the present invention, by providing customized services for each customer in the pharmacy after sales of the drug in cooperation with the customer relationship management server, it is possible to create a regular customer in the pharmacy by increasing the intimacy with the customer, To provide various drug advertisements and promotions, and when the customer purchases the drug in the pharmacy, the sales of the pharmacy can be extended.

1 is a block diagram of a pharmacy management system according to a preferred embodiment of the present invention;
FIG. 2 is a detailed configuration diagram of the pharmacist terminal shown in FIG. 1,
3 is an exemplary view of a dedicated viewer screen provided in the content provider,
4 is an exemplary view of a dedicated viewer screen when searching for a keyword,
FIG. 5 is a diagram illustrating an example of a screen of a medication use display panel and a customer monitor in a medication consultation,
FIG. 6 is a flowchart illustrating steps of a method for controlling a pharmacy management system according to a preferred embodiment of the present invention.

DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS The present invention will now be described more fully with reference to the accompanying drawings, in which exemplary embodiments of the invention are shown.

In this specification, not only drugs prepared in accordance with prescriptions but also all drugs sold in pharmacies, quasi-drugs, health foods and various household goods are used collectively.

FIG. 1 is a block diagram of a pharmacy management system according to a preferred embodiment of the present invention, and FIG. 2 is a detailed block diagram of the pharmacist terminal shown in FIG.

As shown in FIG. 1, the pharmacy management management system according to the preferred embodiment of the present invention uses a pharmacy management program to receive a prescription of a pharmacy in-store customer, and provides dispensing history information, general sales history information, And a management server 20 for providing disease information, drug advertisement, and health information to the pharmacist terminal 10 and the pharmacist terminal 10 for performing inventory management and customer management.

The pharmacy management system according to the preferred embodiment of the present invention is connected to the management server 20 and stores disease information, drug advertisement and health information, and stores the stored information to the pharmacist terminal 10 through the management server 20 (Not shown).

In addition, the pharmacy management and management system according to the preferred embodiment of the present invention is a pharmacy management and management system for a customer who provides an information providing consent customer with customized services customized for each customer, that is, health information and drug information information corresponding to customer's disease history information A customer integration management database 31 for collecting and storing personal information and disease histories for each customer and providing the stored information to the CRM server 30, .

2, the pharmacist terminal 10 includes a scanner 11 for scanning prescription information, an input unit 12 for inputting an operation instruction of a pharmacist for controlling the operation of the pharmacist terminal 10, A control unit 13 for controlling personal information and disease history for each customer according to prescription information scanned using the prescription information, and for providing disease information, medication information, and drug information corresponding to the disease history, And a display unit 14 for displaying each information on the screen in accordance with the information.

In addition, the pharmacist terminal 10 may further include a pharmacy management program, a storage unit 15 for storing personal information and disease history for each customer, and a communication module 16 for communicating with the management server 20 .

The scanner 11 has a function of scanning a barcode or QR (quick response) code information printed on a prescription.

The input unit 12 may include an input device such as a keyboard or a mouse so as to receive an operation command of a pharmacist.

The control unit 13 searches the storage unit 15 for the disease information and the drug information corresponding to the drug name together with the medication information such as the medicament name, medication period, quantity, and the number of medicines to be administered using the scanned prescription information, As shown in FIG.

To this end, the control unit 13 includes a search unit 17 for searching for disease information and drug information corresponding to the name of the medicine, a management unit 18 for managing individual personal information and disease history, and a display unit 14 And a content providing unit 19 for searching for and providing content according to a search request input through the drug usage display panel 51. [

The search unit 17 detects the disease using the name of the medicine contained in the prescription information and connects the drug information for treating the disease information and disease to the management server 20 through the storage unit 15 or the Internet network It functions to search using a separate search engine.

The management unit 18 grasps the personal information of each customer included in the prescription information and stores the acquired individual history information of the customer and the disease history using the disease information retrieved from the retrieval unit 17 in the storage unit 15, It is possible to manage information stored in the memory 15.

At the same time, the management unit 18 can perform inventory management using drug information received in the pharmacy.

The content providing unit 19 can provide the pharmacist with the contents for consultation with the customer or search for the contents that can be used as the learning material.

For this purpose, the content providing unit 19 may include a dedicated viewer for providing an intuitive category search function so that a plurality of contents can be easily searched.

For example, FIG. 3 is an exemplary view of a dedicated viewer screen provided by the content providing unit 19, and FIG. 4 is an exemplary view of a dedicated viewer screen during keyword search.

3 (a), the content provider 19 includes a plurality of categories, namely, a plurality of categories, such as a multidimensional disease category, an academic article, an advertisement category, a customer recording card category, a POP -purchase) < / RTI > advertisement category.

When the pharmacist selects a content to be provided on the initial screen, for example, a blindness disease category, the content providing unit 19 may be configured so that the content is registered in the storage unit 15 as a blindness disease Provide to search and display a list of diseases.

Subsequently, when the pharmacist selects any one of the diseases displayed on the dedicated viewer screen, the content providing unit 19 provides a list of detailed contents of the selected disease as shown in FIG. 3 (c).

Here, the content providing unit 19 can provide the detailed contents list by dividing the provided detailed contents into the objects to be provided, that is, for use and for customers.

Accordingly, the present invention can provide accurate medical consultation and medication guidance to the customer who purchases the medicament, and provide the pharmacist with learning materials about diseases and medicines.

Then, when the pharmacist selects any one of the detailed contents list, the content providing unit 19 can provide the contents of the selected detailed contents as shown in FIG. 3 (d).

Meanwhile, the content providing unit 19 may search for and provide content corresponding to a keyword input through the input unit 12, or may inquire a keyword associated with the content to provide various information access functions.

For example, as shown in (a) of FIG. 4, when the content providing unit 19 receives a specific keyword, i.e., 'eye', as a search word to search for an eye disease, Can be provided.

Then, the content providing unit 19 can search for related keywords and display them on the screen, as shown in FIG. 4 (b), when 'cautionary nearest' content is selected from the retrieved contents.

The display unit 14 may include a weak display panel 51 and a customer monitor 52, as shown in Figs.

The drug use display panel 51 displays various screens according to the pharmacy management program operation and simultaneously displays the screen of the customer monitor 52 together with the customer prescription information, personal information, and disease history information.

That is, a display window for displaying prescription information, personal information, disease history information of a customer, and a display window for displaying a screen of a customer monitor may be displayed on the screen of the medicine use display panel 51. [

The medicinal use display panel 51 can provide a medicinal function for writing information on medicines and diseases or displaying underlines and figures on the customer monitor screen display window according to the operation of the pharmacist.

For example, FIG. 5 is an exemplary diagram illustrating screens of a medication use display panel and a customer monitor in a medication consultation.

5A, the medicine-use display panel 51 recognizes the mouse operation of the pharmacist or the touch operation using the touch pen in the process of describing the medicine or disease information at the medication consultation, and displays it on the screen .

For this purpose, the weak use display panel 51 may be provided as a touch panel that simultaneously performs display and input functions.

The customer monitor 52 simultaneously displays the contents written on the screen display window of the customer monitor 52 displayed on the medicine use display panel 51 together with the medicine or disease information as shown in FIG. .

As described above, the present invention enables a pharmacist to effectively write a medicinal use display panel directly on a screen or provide a writing function for displaying the displayed contents on a screen of a customer monitor.

On the other hand, a plurality of customer monitors 51 may be provided.

That is, one of the plurality of customer monitors 51 is installed in the counseling desk for consultation with the pharmacist, and the rest is installed on the wall of the inside of the pharmacy, for example, to constantly guide the drug information and disease information.

1, the management server 20 communicates with the pharmacist terminal 10 via the Internet network, receives individual patient information and disease history from the pharmacist terminal 10, and stores the information in the database 21.

The management server 20 may continuously update the information stored in the database 21 and provide the updated information to each pharmacist terminal 10.

At the same time, the management server 20 can provide the CRM server 30 with the personal information and the disease history of the information providing consent customer so as to provide the personalized service for each customer.

The CRM server 30 can provide customized services such as health information and medication guidance corresponding to the customer's disease history information by using a text message or an e-mail to the information providing consent customer.

Accordingly, the pharmacy provides an inquiry message, an e-mail, or a telephone consultation that is transmitted through the customer terminal 40 such as a cellular phone or a notebook of the customer, and provides an answer.

As described above, the present invention provides customized services for each customer of a pharmacy after sales of the drug in cooperation with the CRM server, thereby increasing the familiarity with the customer and creating a regular customer of the pharmacy.

In addition, the present invention provides various drug advertisements and promotions through a customer terminal, and when a customer purchases the drug in the pharmacy, the sales of the pharmacy can be extended.

Next, a control method of the pharmacy management management system according to a preferred embodiment of the present invention will be described in detail with reference to FIG.

FIG. 6 is a flowchart illustrating steps of a method of controlling a pharmacy management system according to a preferred embodiment of the present invention.

When the prescription is delivered from the customer who visited the pharmacy in Fig. 6, the pharmacist terminal 10 executes the pharmacy management program, scans the prescription information using the scanner 11, and receives the scanned prescription information (S10).

The retrieval unit 17 of the control unit 13 identifies the disease corresponding to the prescription information and searches for the disease information and the drug information to provide the information on the screen of the customer monitor 52 (S12).

At this time, the control unit 13 controls the storage unit 15 to store the personal information of the customer, prescription dispensation history information, and disease history information included in the scanned prescription information (S14).

The pharmacist terminal 10 can provide a consultation for medication and a detailed description of the disease to the customer by using the writing function of the window screen of the customer monitor 52 displayed on the medication use display panel 51. [

To this end, the content providing unit 19 displays a dedicated viewer on the screen of the medication use display panel 51 and checks whether a content search request according to the touch operation is inputted from the pharmacist to the screen (S16).

When any one of the categories displayed on the screen of the exclusive viewer is input or a search word is input in order to request the content search in step S16, the content providing unit 19 searches for the category or the search word that has been subjected to the touch operation, Information is displayed on the screen of the exclusive viewer (S18).

As described above, the present invention can search various contents related to diseases and drugs using the category search or the search word search function provided by the pharmacist terminal, and provide the searched detailed contents to the customer.

The control unit 13 controls the communication module 16 to transmit the personal information of the customer stored in the storage unit 14, the prescription dispensation history information, and the disease history information to the management server 20.

The management server 20 stores the received personal information of the customer, the prescription dispensation history information, and the disease history information in the database 21, and continuously updates and manages the information.

At the same time, the management terminal 20 transmits the customer's personal information, prescription dispensation history information, and disease history information to the CRM server 30 only for the information providing consent customer.

After the prescription preparation and sale of the prepared medicines are completed, the CRM server 30 provides customized services including customer information and health information corresponding to the disease history information by using a text message or e-mail to the information providing consent customer (S20).

At this time, the CRM server 30 can set the sender of the text message and the e-mail to the name of the drugstore in which the customer has visited the drug and send the message.

Accordingly, the customer who is provided with the customized service for each customer inquires about the customized information on-line or off-line through the customer terminal 40 or the telephone call, or purchases medicine on his / her way to the pharmacy when he / she intends to purchase.

The management unit 18 performs inventory management in consideration of medicines sold on the basis of drug information received in the pharmacy.

When the general sale of the drug is performed according to the customer-customized service (S22), the pharmacist terminal 10 stores the sold drug information in the customer's drug sales history information (S24).

Then, the CRM server 30 continuously manages the customer-specific information provided through the pharmacist terminal 10 and the management server 20 to continuously provide customized services for each customer.

At this time, the CRM server 30 may provide profit of the customer who is provided with customized service for each customer as profit of the corresponding pharmacy.

Through the process as described above, the present invention can provide consultation on diseases and drugs, customer management, advertisement and promotion service according to customers according to personal information, preparation history information, drug sales history, and disease history information of a pharmacy on-site customer .

Although the invention made by the present inventors has been described concretely with reference to the above embodiments, the present invention is not limited to the above embodiments, and it goes without saying that various changes can be made without departing from the gist of the present invention.

The present invention is applied to a pharmacy management management system technology that provides customer-specific disease and drug counseling, customer management, advertisement, and publicity service according to personal information, preparation history information, drug sales history and disease history information of a pharmacy on-site customer.

10: pharmacist terminal 11: scanner
12: input unit 13:
14: display section 15: storage section
16: communication module 17:
18: Management Section 19: Contents Offering
20: management server 21: database
30: customer relationship management server 31: customer integration management database
40: customer terminal 51: drug use monitor
52: Customer monitor

Claims (12)

Pharmacy terminal that stores prescription history information, general sales history information, information on the dressing history of a pharmacy, and inventory management and customer management by receiving a prescription of a pharmacy in-house customer using pharmacy management program,
A management server for providing disease information, drug advertisement, and health information to the pharmacist terminal;
A database connected to the management server and storing disease information, product advertisement and health information, and providing the stored information to the pharmacist terminal through the management server,
The pharmacist terminal comprises a scanner for scanning prescription information,
An input unit for receiving an operation command,
A control unit for managing personal information and disease history for each customer according to the prescription information scanned by using the pharmacy management program, and controlling to provide disease information, medication information, and drug information corresponding to the disease history,
And a display unit for displaying the information on the screen in accordance with the control signal of the control unit,
The control unit displays a plurality of categories on the initial screen of the medicinal use display panel, searches and displays a list of diseases registered in the selected category using the medicinal function, searches and displays a list of detailed contents of the selected disease, And controls the display unit to display contents of the contents. The method according to claim 1,
A customer relationship management server for providing health information and medication guidance information corresponding to customer's disease history information to the information providing agreement customer;
And a customer integration management database for storing personal information and disease history for each customer and providing the stored information to the customer relationship management server,
Wherein the customer relationship management server provides the health information and the medication guidance service corresponding to the patient's disease history information by using a text message or an e-mail to the information providing consent customer. delete 3. The method according to claim 1 or 2,
The pharmacist terminal includes a pharmacy management program, a storage unit for storing personal information per customer, disease history information, drug information, and stock information,
Further comprising a communication module for performing communication with the management server,
Wherein the display unit comprises a medicinal use display panel and at least one or more customer monitors,
Wherein the screen of the medicinal use display panel displays various screens according to the operation of the pharmacy management program, prescription information of the customer, personal information, disease history information, and a screen of the customer monitor. 5. The method of claim 4,
The control unit may include a search unit for searching for disease information and drug information corresponding to drug names,
A management department for managing personal information and disease histories for each customer; and
And a content providing unit for searching for and providing content according to a search request input through the weak usage display panel of the display unit. 6. The method of claim 5,
Wherein the content providing unit includes a dedicated viewer for searching for content through a category search or a search term search and providing the searched content. (a) scanning the prescription information of a pharmacy customer and receiving a prescription,
(b) identifying the disease based on the prescription information scanned in the step (a), providing the disease information and drug information identified through the monitor for the customer using the writing function of the medication use display panel,
(c) storing and managing customer-specific personal information, preparation history information, disease history information, drug information, and inventory information of the pharmacy; and
(d) transmitting information stored in the step (c) to a management server, and updating the information using information provided from the management server,
Wherein the step (b) comprises the steps of: (b1) displaying a plurality of categories on an initial screen of the medicinal use display panel,
(b2) displaying a list of diseases registered in a category selected from the displayed categories,
(b3) displaying a list of details of the disease selected from the list of diseases; and
(b4) displaying contents of the contents selected from the detailed contents list. 8. The method of claim 7,
(e) receiving the information from the management server for the information providing agreement customer, and providing the health information and the medication guidance information corresponding to the disease history information of the customer, Control method. delete delete 9. The method according to claim 7 or 8,
Wherein the detailed contents list is displayed separately for drug use and customer use in the step (b3). The method of claim 7 or 8, wherein step (b)
(b5) receiving the search term corresponding to the disease to be searched, displaying the content corresponding to the inputted search term, or searching and displaying the related keyword.

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