CN112241451A - Application of intelligent robot in pharmacy - Google Patents
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- CN112241451A CN112241451A CN202011165259.3A CN202011165259A CN112241451A CN 112241451 A CN112241451 A CN 112241451A CN 202011165259 A CN202011165259 A CN 202011165259A CN 112241451 A CN112241451 A CN 112241451A
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- 239000003814 drug Substances 0.000 claims abstract description 30
- 229940079593 drug Drugs 0.000 claims abstract description 15
- 208000024891 symptom Diseases 0.000 claims abstract description 6
- 238000011835 investigation Methods 0.000 claims description 3
- 238000007689 inspection Methods 0.000 claims description 2
- 230000000694 effects Effects 0.000 abstract description 4
- 230000003993 interaction Effects 0.000 abstract description 3
- 238000005516 engineering process Methods 0.000 description 5
- 230000006870 function Effects 0.000 description 4
- 238000013473 artificial intelligence Methods 0.000 description 3
- 238000012986 modification Methods 0.000 description 3
- 230000004048 modification Effects 0.000 description 3
- 210000004556 brain Anatomy 0.000 description 2
- 230000036541 health Effects 0.000 description 2
- 238000004458 analytical method Methods 0.000 description 1
- 230000009286 beneficial effect Effects 0.000 description 1
- 238000007405 data analysis Methods 0.000 description 1
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- 238000004519 manufacturing process Methods 0.000 description 1
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- G06F16/338—Presentation of query results
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Abstract
The invention provides an application of an intelligent robot in a pharmacy, belongs to the technical field of intelligent robots, and is used for solving the problems of high mobility of staff in the pharmacy, insufficient professional knowledge of the staff, difficulty in proportioning according to regulations and the like; the intelligent robot is used for independent reception of customers in a pharmacy, finishes inquiring symptoms, knowing medical history, matching medication, checking interaction, taboo checking and medication scheme introduction, can record the past medical history and medication details to generate an electronic file, and can check the past medical history and the medication details through face recognition and fingerprints; the situations that the customer is difficult to purchase the medicine or the medicine is not reasonable and the like due to insufficient professional knowledge of the salesperson can be effectively relieved; meanwhile, the curative effect and the income can be considered, the enterprise cost is reduced, the service quality is improved, and the win-win situation of the user and the pharmacy is realized.
Description
Technical Field
The invention relates to the technical field of intelligent robots, in particular to an application of an intelligent robot in a pharmacy.
Background
With the advancement of science and technology, intelligent services have become an indispensable part of our lives. The rise of robotics is leading us to enter a completely new era. According to the statistics of the international association of robots (ifr), the average growth rate of the global robot market size in 2012-2017 is close to 17%. The market size of a service robot alone reaches $ 72.9 billion in 2016, and is expected to reach $ 151.9 billion in 2019. China has become the largest robot market in the world, and various parties in the industry including Internet companies, science and technology companies and the like enter the market at a glance, so that the robot has become an indispensable role in production and life under the drive of technology and demand.
At present, too many customers often appear in a pharmacy, and staff cannot serve each customer in time, so that the waiting time of the customers is increased, and the medicine-enough experience is influenced; the mobility of staff in a pharmacy is high, the professional knowledge of the staff is insufficient, and the staff is difficult to be proportioned according to the specification; this problem lacks an effective solution.
Disclosure of Invention
Aiming at the technical defects, the invention aims to provide the application of the intelligent robot in the pharmacy, which can effectively relieve the situations of difficult medicine selection or unreasonable medicine application and the like caused by insufficient professional knowledge of sales personnel; meanwhile, the curative effect and the income can be considered, the enterprise cost is reduced, the service quality is improved, and the win-win situation of the user and the pharmacy is realized.
In order to solve the technical problems, the invention adopts the following technical scheme:
the application of the intelligent robot in the pharmacy is characterized in that the intelligent robot is used for independent reception of customers in the pharmacy, completes inquiry of symptoms, understanding of medical history, matching of medication, examination of interaction, taboo investigation and introduction of medication schemes, and records the past medical history and medication details to generate an electronic file.
The invention has the beneficial effects that: the situations of difficulty in selecting medicines or unreasonable medicine use and the like caused by insufficient professional knowledge of the salesperson can be effectively relieved; meanwhile, the curative effect and the income can be considered, the enterprise cost is reduced, the service quality is improved, and the win-win situation of the user and the pharmacy is realized.
Detailed Description
The technical solutions in the embodiments of the present invention will be clearly and completely described below with reference to the embodiments of the present invention, and it is obvious that the described embodiments are only a part of the embodiments of the present invention, and not all of the embodiments. All other embodiments, which can be derived by a person skilled in the art from the embodiments given herein without making any creative effort, shall fall within the protection scope of the present invention.
The utility model provides an application of intelligent robot in pharmacy, this intelligent robot is used for the independent reception of customer of pharmacy to accomplish inquiry symptom, know medical history, collocation medicine use, inspection interact, taboo investigation and medication scheme introduction, get up the record with the past medical history and the detail of using medicine and generate the electronic file, can look over through face identification and fingerprint.
The intelligent robot comprises a PLC board and an intelligent chip, an image acquisition module, a loudspeaker module, a microphone module, a memory module, a data converter module, a big data module, a cloud computing module, a face recognition module and a fingerprint recognition module, wherein the intelligent chip, the image acquisition module, the loudspeaker module, the microphone module, the memory module, the data converter module, the big data module, the cloud computing module, the face recognition module and the fingerprint recognition module are carried on.
The intelligent robot is a pharmacy intelligent robot with a medical practitioner knowledge level and is positioned as a medical practitioner assistant. The intelligent technology of big data, artificial intelligence and cloud computing is applied, and the intelligent software and hardware integrated hardware platform and the customized software system which are advanced in the industry are provided. The intelligent robot has multiple characteristic functions of symptom analysis, intelligent medicine selection, autonomous learning, face recognition, fingerprint recognition and the like, is a pharmacy artificial intelligent robot with a medical practitioner knowledge level, and can effectively relieve the situations of difficulty in medicine selection or unreasonable medicine taking and the like caused by insufficient professional knowledge of a salesman. Meanwhile, the curative effect and the income can be considered, the enterprise cost is reduced, the service quality is improved, and the win-win situation of the user and the pharmacy is realized.
The advantages of the robot serving the pharmacy are the following: the system has the capability of active service, namely, the system can receive customers independently and complete a series of work such as inquiring symptoms, knowing medical history, matching medicines, checking interaction, contraindication and introduction of medicine-taking schemes. The drug store is solid in specialties and powerful in function, can help a drug store gather huge vitality in a very short time, and increases social attention of the drug store. Meanwhile, good medicine purchasing experience can be brought to customers, the brand confidence of the pharmacy is improved, and a high-quality pharmacy image is established. By means of powerful artificial intelligence technology and professional pharmacy service capacity, the professional service work can be completed in the pharmacy sales instead of shop personnel. Compared with the shop assistant, the robot can be purchased only by paying once in the pharmacy, the robot can be on duty all the time and never leave on the vacation, and the wages and training fees of at least one shop assistant are saved. Meanwhile, the intelligent robot can improve the professional learning ability of the store clerk, serve as an excellent helper of a novice store clerk, and can assist the store clerk to comprehensively formulate a proper combined medication scheme according to the illness state of a patient, the unit price of a selling customer and the commodity pushing condition. 2000 built-in medicine safety prompts and 1000 rehabilitation suggestions can provide abundant sales saying words for store personnel. The assistant store personnel can rapidly improve the professional ability to reach the level of 10 years of work experience.
In future, an intelligent brain of the pharmacy is created by the unmanned pharmacy, and labor cost of the medicine retail pharmacy is reduced through diversified operation.
Artificial intelligence will realize three major functions in social pharmacies in the future:
1) making an intelligent brain of a drugstore, and finally realizing an unmanned drugstore;
2) fine management is realized through data analysis;
3) by building a health management platform, diversified management is realized, and a closed loop of health management is realized by butting a medical system.
These are all embodied in the pharmaceutical industry in the form of a pharmacy that is served by a robot.
The application function can be realized through the following program contents of the intelligent robot:
it will be apparent to those skilled in the art that various changes and modifications may be made in the present invention without departing from the spirit and scope of the invention. Thus, if such modifications and variations of the present invention fall within the scope of the claims of the present invention and their equivalents, the present invention is also intended to include such modifications and variations.
Claims (1)
1. The utility model provides an use in pharmacy of using intelligent robot, its characterized in that, this intelligent robot is used for the independent reception of customer of pharmacy to accomplish inquiry symptom, know medical history, collocation medicine, inspection interact, taboo investigation and medication scheme introduction, with the past medical history with take medicine detail record and produce the electronic file.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN202011165259.3A CN112241451A (en) | 2020-10-27 | 2020-10-27 | Application of intelligent robot in pharmacy |
Applications Claiming Priority (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN202011165259.3A CN112241451A (en) | 2020-10-27 | 2020-10-27 | Application of intelligent robot in pharmacy |
Publications (1)
| Publication Number | Publication Date |
|---|---|
| CN112241451A true CN112241451A (en) | 2021-01-19 |
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| Application Number | Title | Priority Date | Filing Date |
|---|---|---|---|
| CN202011165259.3A Pending CN112241451A (en) | 2020-10-27 | 2020-10-27 | Application of intelligent robot in pharmacy |
Country Status (1)
| Country | Link |
|---|---|
| CN (1) | CN112241451A (en) |
Cited By (4)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN112905778A (en) * | 2021-03-22 | 2021-06-04 | 湖南智芯智能科技有限公司 | Inquiring assisting method and system for pharmacy service personnel |
| CN112948559A (en) * | 2021-03-22 | 2021-06-11 | 湖南智芯智能科技有限公司 | Audio identification method and system for assisting pharmacy service staff |
| CN113113105A (en) * | 2021-04-14 | 2021-07-13 | 北京小乔机器人科技发展有限公司 | Robot-based pharmacy customer service and management method |
| CN115592676A (en) * | 2021-07-08 | 2023-01-13 | 北京小乔机器人科技发展有限公司（Cn） | Behavior method for taking medicine in pharmacy based on service robot |
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| KR20150078907A (en) * | 2013-12-31 | 2015-07-08 | (주)옵티마케어 | Pharmacy business management system and control method thereof |
| CN106874670A (en) * | 2017-02-14 | 2017-06-20 | 安徽通灵仿生科技有限公司 | Pediatrician robot device based on artificial intelligence |
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2020
- 2020-10-27 CN CN202011165259.3A patent/CN112241451A/en active Pending
Patent Citations (4)
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| CN106874670A (en) * | 2017-02-14 | 2017-06-20 | 安徽通灵仿生科技有限公司 | Pediatrician robot device based on artificial intelligence |
| CN108550402A (en) * | 2018-04-20 | 2018-09-18 | 珠海横琴盛达兆业科技投资有限公司 | A kind of self-service interrogation device of robot of pharmacy based on network hospital |
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Cited By (6)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN112905778A (en) * | 2021-03-22 | 2021-06-04 | 湖南智芯智能科技有限公司 | Inquiring assisting method and system for pharmacy service personnel |
| CN112948559A (en) * | 2021-03-22 | 2021-06-11 | 湖南智芯智能科技有限公司 | Audio identification method and system for assisting pharmacy service staff |
| CN112948559B (en) * | 2021-03-22 | 2022-05-20 | 湖南智芯智能科技有限公司 | Audio identification method and system for assisting pharmacy service staff |
| CN112905778B (en) * | 2021-03-22 | 2022-05-20 | 湖南智芯智能科技有限公司 | Inquiring assisting method and system for pharmacy service personnel |
| CN113113105A (en) * | 2021-04-14 | 2021-07-13 | 北京小乔机器人科技发展有限公司 | Robot-based pharmacy customer service and management method |
| CN115592676A (en) * | 2021-07-08 | 2023-01-13 | 北京小乔机器人科技发展有限公司（Cn） | Behavior method for taking medicine in pharmacy based on service robot |
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