KR101247240B1 - Method for business support system of elderly welfare facility - Google Patents

Abstract

The present invention relates to an elderly welfare work support automation method using a system in which the work record of the mobile client is recorded in a database of the elderly welfare work support server in real time.
The mobile client executes a client application to access the elderly welfare work support server, touches a screen, selects a target person, and selects a predetermined service item to start a work process. At this time, the location information and the program serial number of the mobile client are transmitted to the server, and the start time and end time of the service are stored in the database of the server.
By comparing the location information and program serial number at the start of the service with the location information and program serial number at the end of the service, transparency and traceability of the business process can be secured.

Description

Method for Automating IT Support for the Elderly Welfare Service METHODS FOR BUSINESS SUPPORT

The present invention relates to a method and system for supporting elderly welfare work, and more particularly, to a method and system related to elderly long-term care insurance.

According to statistics from the National Statistical Office, the population of the elderly exceeded 5 million in 2009, and is rapidly entering an aging society. As more than 7% of the elderly population is beneficiaries of basic living security for the elderly, it is difficult for them to maintain economic life on their own, and many elderly people are unable to live their daily lives due to old age or elderly diseases. In this situation, the long-term long-term care insurance system was introduced. Long-term care insurance is a system that provides physical activity or housekeeping services to those who are unable to live their lives on their own due to aging dementia, paralysis, and senile diseases. As of September 2010, 314,853 seniors were designated as long-term care admitters and tens of thousands of long-term care facilities were registered.

At present, the system provides the service according to the designated items by the employees working in the long-term care facilities, records the items manually and investigates them, and the staff of the facility arranges them to apply for the long-term care certification to the National Health Insurance Corporation. Long-term care benefits will be paid according to the grade set by the National Health Insurance Corporation.

However, such current systems have shown great problems with transparency and traceability because all records are written by hand on a fixed form of paper. The long-term care insurance system for the elderly is a national system, which requires trillions of dollars in budget, and irregular supply and demand has become a national issue. For example, in 2010, the Ministry of Health and Welfare and local governments were found fraudulent in 563 (57%) of 907 nursing homes.

In addition, there has been a problem that the number of records for the application to increase rapidly. In the past, there were inconveniences of three-step handwriting, which consisted of initial on-site memo writing, collection and arrangement of records, and paper writing, and also a burden that night workers collect second day by collecting weekly memos and records. It was.

On the other hand, there was no systematic case management and no usability of data, so there were difficulties in case management based on systematic records, and no activities such as secondary utilization / service improvement of records.

The inventor of the present invention has endeavored to research for a long time in order to solve the above problems, and thus the present invention has been completed.

The present invention is a task support solution specialized in the welfare of the elderly, the purpose of maximizing the efficiency of the task. It also aims to finally improve the quality of services for the elderly.

In addition, another object of the present invention is to fundamentally solve the problem of transparency and traceability that has occurred in the conventional long-term care insurance system.

In addition, another object of the present invention is to be able to automatically generate a variety of reports, such as reports submitted to the industrial complex in order to overcome the damage of the conventional recording service.

On the other hand, other unspecified purposes of the present invention will be further considered within the scope of the following detailed description and easily deduced from the effects thereof.

In order to achieve the above object, the present invention, in the elderly welfare work support automation method using a system in which the work record of the mobile client is recorded in a database of the elderly welfare work support server in real time,

(a) a mobile client executing an application for a client to access an elderly welfare work support server;

(b) transmitting a unique program serial number (PSN1) of the mobile client to the elderly welfare work support server when the mobile client selects a care subject and selects a predetermined service item to start a business process;

(c) storing, by the elderly welfare work support server, the unique program serial number (PSN1);

(d) transmitting a unique program serial number (PSN2) of the mobile client to the elderly welfare work support server when the mobile client terminates the work process for the service item; And

(e) storing the unique program serial number (PSN2) by the senior welfare support server;

By comparing the unique program serial number (PSN1) at the start of the service and the unique program serial number (PSN2) at the end of the service, the traceability of the business process is ensured.

The unique program serial numbers (PSN1, PSN2) may be composed of facility information, a program identification code indicating a platform and a program type, and a random string.

In addition, in the preferred embodiment of the method for automating the elderly welfare work support of the present invention, when the office terminal to which the mobile client belongs to access the elderly welfare work support server, and transmits a report generation command of the stored form to the database; The method may further include automatically generating a report by collecting stored data according to a predetermined rule.

Further, in another aspect of the present invention, in the elderly welfare work support automation method using a system in which the work record of the mobile client is recorded in a database of the elderly welfare work support server in real time,

(a) a mobile client executing an application for a client to access an elderly welfare work support server;

(b) transmitting the location information of the mobile client to the elderly welfare work support server when the mobile client selects a care subject and selects a predetermined service item to start a business process;

(c) storing, by the elderly welfare work support server, the location information, and also storing a service start time;

(d) transmitting location information of the mobile client to the elderly welfare work support server when the mobile client terminates the work process for the service item; And

(e) storing, by the elderly welfare work support server, the location information, and also storing a service end time;

By comparing the location information at the start of the service and the location information at the end of the service it is characterized in that the transparency of the business process.

In addition, in the preferred embodiment of the elderly welfare business support automation method of the present invention, the unique program serial number (PSN1, PSN2) of the mobile client in the step (b) and (d) is the elderly welfare business support server The unique program serial numbers PSN1 and PSN2 transmitted in steps (c) and (e) are also stored, and the unique program serial numbers (PSN1) at the start of service and the end of service are also stored. By comparing one program serial number (PSN2), you can obtain a job trace.

The mobile client is also a mobile computing device, which is a smartphone, tablet PC or netbook.

In addition, the elderly welfare work support automation method according to an embodiment of the present invention, the task in the elderly welfare work support automation method may include a long-term care payment providing service.

Through the above configuration, there is an advantage that the transparency and traceability of the work service related to the long-term care insurance work, especially in the elderly welfare system, can be completely secured.

Since each task of the client providing the service and the office managing various tasks is automated, the work efficiency can be maximized, thereby improving the quality of the elderly welfare service.

In addition, according to the present invention there is an advantage that a variety of reports, such as reports submitted to the Corporation can be automatically generated.

Even if effects not specifically mentioned in the specification of the present invention are incorporated, the provisional effects expected by the technical features of the present invention are treated as described in the specification of the present invention.

1 shows a schematic configuration of a system according to the invention.
2 is a diagram illustrating a configuration example of the server 10 of the present invention.
3 is a diagram illustrating a relationship between a client 100 and a server 10 according to an embodiment of the present invention.
4 is a diagram showing a long-term care benefit providing record sheet.
5 is a diagram illustrating a process between a client 100 and a server 10 related to service progress according to an embodiment of the present invention.
6 to 8 illustrate examples of screen configurations of the client 100 as the process proceeds.
9 is a view showing a relationship between the office terminal 50 and the server 10 according to an embodiment of the present invention.
* The accompanying drawings illustrate examples of the present invention in order to facilitate understanding of the technical idea of the present invention, and thus the scope of the present invention is not limited thereto.

The present invention improves the care service providing record, which has been prepared by the conventional handwritten record, with a simple touch input. In the system of the present invention, the person providing and recording the long-term care service has the status of a mobile client on the network. This mobile client is a mobile computing device such as a smartphone, tablet PC, netbook. The application stored on this mobile client includes a user interface for accessing the server's database, data logging and correction input.

The service provision is recorded in real time through the mobile client, and the end time of the task is electronically stored in the database through the task completion input of the mobile client. In addition, the documents for submitting the National Health Insurance Corporation may be automatically generated according to the pre-stored template. This minimizes the cost of communication between the aged welfare site and the corporation, and creates an environment where service providers can concentrate on their work.

In addition, the location information of the mobile client is collected and matching the location information with the service providing time / end time to ensure more transparent service provision.

The system according to an embodiment of the present invention may be based on a cloud computing environment and a RESTful service, and may ensure high scalability / graftability according to design / operation. This enables not only scalability of the service platform, but also diversification of the client platform. In addition, we have effectively implemented KOMI case management tool with more than 171 future changeable items, and established MongoDB which is a schemaless form of Maple and MapReduce at the same time for future data mining.

Hereinafter, embodiments of the present invention will be described in detail with reference to the accompanying drawings. In the following description of the present invention, a detailed description of known functions and configurations incorporated herein will be omitted when it may obscure the subject matter of the present invention.

Figure 1 shows a schematic configuration of the elderly welfare work support system of the present invention. The server 10 stores main data, implements business logic, and transmits and receives data with a plurality of clients 100 and office terminals 50. The plurality of clients 100 are mobile terminals, preferably mobile computing devices such as smartphones, tablet PCs, netbooks. A common feature of such mobile computing devices is that they are compact, portable, and have a touch screen with a touch screen to enable touch input, making the user interface convenient. In the case of a home service, a high level of mobility is required because it is a form of visiting a caregiver's home, and the mobile computing device can satisfy such mobility.

The hardware configuration of the mobile computing device is well known and can be fully understood by those skilled in the art. The office terminal 50 can use a normal PC. The office terminal 50 is a terminal of an administrator of a facility to which the client 100 belongs, and manages various tasks, and is a terminal on which software for generating a report is installed.

The client 100 and the office terminal 50 are installed with a software application that can use the system of the present invention. The client 100 dedicated application may include a data transmission / reception module, an account setting module, a work progress module, a DB viewing module of a server, and the like. In addition, an application installed in each client 100 is assigned a unique program serial number (PSN).

Server 10 is a Glassfish server, a Web Application Server (WAS) server, where the actual business logic is performed here, and all time criteria are based on this server. The program installed in the server 10 may include four layers as shown in FIG. 2. In addition, the server 10 may include a GPS means for collecting the location information of the client 100.

The resource layer 15 is a preprocessing layer for data and may be based on a RESTful service. RESTful services express all resources and information as URIs based on the HTTP protocol, interconnect them, stateless (i.e., do not utilize sessions, etc.), and define behavior using standard methods defined by HTTP. Web service design, data transmission and reception in XML / JSON type data structure. Therefore, unlike the existing RPC remote procedure call, by using the standard HTTP protocol and port, it is free from restrictions of the firewall, and almost all End-User devices and OS / Platforms (iOS, Google Android, Samsung Bada, etc.) Since the HTTP protocol is basically supported, the user does not need any additional installation / preparation. From the client level, advanced technologies such as Web caching technology can be conveniently used.

In addition, the server of the present invention is preferably a cloud computing technology (Cloud Computing) technology can be combined with the restful service. Cloud computing can actively cope with usage spikes / decreases by dynamically changing resource allocation according to usage. Restful service design without sessions allows the service to scale with increasing cloud computing resource allocation.

The REST library 17 converts XML / JSON into an object and an object into XML / JSON, and the resource layer 15 may include a serialization / deserialization layer of the object.

The service layer 16 is a layer for implementing business logic, and various basic information inquiry / storage logics are performed. Career basic information, nursing facility / staff / department / location basic information, job / drug / disease / program (various dementia prevention program, leisure program, etc.) information may be included. In the service layer 16, service providing record inquiry / storage logic is performed. Storage of long-term care service delivery records, storage of service delivery locations, storage of business start / end records, and storage of service lists for each condition (e.g., service progress, location, date, time, employee, care subject, work, etc.) And the like. In the case of storing the start / end time record, the program serial number and time can be stored based on the server. In addition, various report generations may be generated and output by combining necessary data from the office terminal 50 by receiving necessary data from the service layer 16 of the server 10. In addition, the service layer 16 performs service plan and provision recording verification logic. It may include checking whether the service is provided according to the plan, checking the implementation according to the plan, and verifying the GPS location at the start / end of the service.

The DAO (Data Access Objects) layer 18 is a layer for communicating with an actual database. It includes DB access module and can provide consistent data access by providing common interface to DB. DB (11) is a MySQL DB that stores general information. DB (13) is a patented MongoDB for document storage. It is used for case-rich case management records and report storage, and each data is based on accumulated case management records. You can perform data mining to extract information from.

The authentication layer 14 may include three authentications. The first is facility access authentication. It authenticates the ID / Password unique to the institution. If the authentication is successful, the server transmits the generated code and saves it in the DB. The client inserts the code into the HTTP Request Header. If the authentication code is wrong, execute HTTP Error Code Return. The second is authentication that checks authentication code in HTTP Request Header. Authentication is checked against the code stored on the DB.

Preferably, when the client 100 successfully logs in, the client 100 provides a specially generated unique authentication key, and stores the authentication key together with the key generation time in the DB. Thereafter, this key is inserted into the HTTP Reqeust Header of all communication of the client 100 and transmitted, and the server side authenticates the received authentication key to provide a service.

The third authentication of the authentication layer 14 is program serial number authentication. Verification is performed by checking the program serial number of each client with DB. If the authentication code is wrong, HTTP Error Code Return is performed.

Now look at the main function with respect to the relationship between the individual client 100 and the server 10 according to the system of the present invention. 3 schematically illustrates this. The client 100 communicates with the server 10 through a data transmission / reception module included in an application. The client 100 provides the server 10 with location information where the client is located. In addition, when the client 100 connects to the server 10, it preferably informs the server 10 of the program serial number at the service start time and the end time, respectively. The client 100 may access and retrieve a DB of the server 10 and modify or input the data within a predetermined range. The server 10 provides service information to the client 100, and the client 100 inputs a record according to a predetermined procedure and transmits a record input event to the server 10.

The client 100 may provide a unique program serial number to the server 10 and allow the server 10 to authenticate and store the program serial number, thereby ensuring traceability of the record. To this end, each application installed in the client 100 is given a unique program serial number. In a preferred embodiment, the program serial number is a 15-digit character string and may be configured as shown in Table 1 below.

Contents example Remarks Facility information eight seats ABCDEFGH ID given to each institution (facility) when first joining the service Program code 3 digits ADC: Android platform based client
WNC: Windows-based Client
WNO: Windows-based Office Terminal 2 platform abbreviation + 1 program type 4 digits of string HTNK Random string

For example, a client based on any Android platform may be assigned a unique program serial number called "ABCDEFGHADCHTNK". The program serial number may ensure transparency of the service according to the present invention. On the other hand, other embodiments may include a string of strings, not a string, and the purpose of setting the program serial number may be varied in number and configuration within the same range, and such substitutions and modifications are obvious to those skilled in the art, It is to be noted that the protection scope of the present invention is not limited by the substitution and the change.

When a service is started by a client which is a terminal of a service site, and the service is terminated by the client at the same site, the program serial numbers at the start and end of the service are the same. However, when a service is started by a client which is a terminal of a service site, and the service is terminated by a different client in the same site, the program serial numbers at the start and end of the service are different, and the program types are coincident. When a service is started by a client which is a terminal at a service site and the service is terminated by an office terminal, it is determined that the program serial numbers at the start and end of the service are different, and the program types are also different. When creating a service on an office terminal, the serial number will be the same, but the program type will be marked as O. By the above tracking method, transparency in service supply and demand can be secured.

In order to make the above tracking method technically feasible, the present invention introduces two elements, time and location. How time and elements of the client's service provision work in the actual process will be described through the embodiment of FIG. 5. First of all, it is necessary to define what service is provided by the client of the present invention.

The long-term care benefit report of Figure 4 relates to providing long-term care benefits among the services provided by the present invention, and includes the main service items provided by the present invention. The long-term care benefit report stored in the server 10 database 13 of the present invention includes washing, oral care, hair curling, grooming, changing clothes, bathing help, eating help, changing positions, moving help, and physical function. Maintenance / enhancement, use of toilet, bedding / linen exchange, environmental management, goods management, laundry management, physical function training, basic movement training, daily life movement training, physical therapy, occupational therapy, cognitive and mental skills training, speech therapy, Other rehabilitation treatment, accompaniment when going out (walking), communication help, service descriptions such as nursing care / dementia management resources, description of subject characteristics, and entry / departure time record are essential. It is performed and input through 100. The input items are recorded in the database of the server 10 and may be automatically written and output in the corresponding table of the long-term care benefit report report of FIG. 4 by the report generation command of the office. Conventionally, in order to prepare such a report, an agent had to prepare each item by hand while providing a service to a care subject, and then collect and rewrite it. In addition to the long-term care benefit report, life / work / program log, medication / consultation / health care records, various checklist forms are stored in the database of the server, the record of the client 100 and the record of the office terminal 50 Can be written by

The service provided by the client of the present invention may now be defined with reference to the service items. First, the service items may be defined as services of the client task of the present invention. In addition, there is a common point that the service item cares for the health of the elderly, and the care service for the care subject may be defined as a service provided by the client within this common range.

Returning to Figure 5, let's look at how the time and elements of the client's service delivery work in the actual process. The service is started for the customer. The client 100 executes a client application and connects to the server 10 to perform a service. When a specific service target is initiated, that is, when a business process is started, the GPS location information and uniqueness of the client are executed. One program serial number PSN1 is transmitted to the server 10. The server 10 inquires the program serial number PSN1 through the databases 11 and 13, determines that the program serial number existing in the database is valid, and stores the service information transmitted from the client in the database. At this time, the stored service information includes a time element, a location element, and a program serial number PSN1. The time at which the service is started is stored by the reference time of the server 10, and the location information of the client is stored. That is, the service start time and the service start position are recorded in the database. In addition, the service information stored in the database (11, 13) is transmitted to the client 100 through the server 10, the application screen of the client 100 is updated.

When the corresponding service is terminated (when only one service provided by the client is being performed, the whole is terminated, and only a part thereof may be terminated when there are a plurality of services provided). The server 10 is notified of this, and the GPS position information of the client and the program serial number PSN2 are transmitted. The server 10 loads existing service information into the databases 11 and 13 and compares it with the stored service information. At this time, the location information is compared and the service information is stored when the location information at the start of the service and the location information at the end of the service are the same. The time at which the service is terminated is stored by the reference time of the server 10, and the program serial number PSN2 of the corresponding client may be stored. By this process, the server 10 can transparently track the input event of the client 100 regarding the service performed on the care subject through the time element and the position element. Information stored in the database as service information related to performance of a series of clients 100 includes facility information, service provider information, service recipient information, service contents, service start time, service end time, service start location, and service end. Location, specificity, service start program serial number, service end program serial number may be included.

6 to 8 illustrate screen configuration examples of the client 100 application according to the present invention. Simplified for the sake of simplicity. An interface 111 for starting a task, an interface 113 for displaying current performance information on a screen, and an environment setting interface 114 for performing an account setting, a task setting, and the like may be configured at the top. In addition, an interface 120 for selecting an employee who performs a task, an interface 121 for designating a target person for selection, and an interface 122 for specifying a selective task may be configured on the left side. In the lower portion, selection buttons 190, 191, and 192 for changing a screen in a front-rear process may be configured.

In the left side of FIG. 6, an area 130 for selecting an employee who performs a job may be configured, and in this area 130, a list 131 of employees registered in a database of a server may be located. The client can select the employee from this list. When the employee "A" is selected and the next button 191 is selected, "A" is displayed on the interface 120 as shown in FIG. 7, and an area 140 for selecting a selected care target, that is, a care target, is displayed on the right side. Can be. This area 140 displays a list 141... Of care subjects registered in the database of the server, and the client can select the care subject from this list. If a care subject "a" is selected and the next button 191 is selected, "A" is displayed on the interface 120 and the care subject "a" is displayed on the interface 121 as shown in FIG. That is, the area 150 for selecting a service item may be displayed. This area 150 displays individual service items 151... Registered in the server's database. Since the number of service items 151 is large, the scroll bar 155 may be configured in consideration of the screen size. If a service item "hair curling" is selected here, for example, a message "Starting a hair curling work for a" may pop up. Next, when the OK button is pressed in the pop-up window, the service start time, location information, and program serial number of the client 100 are transmitted to the server 10 as described above.

9 conceptually illustrates the relationship between the office terminal 50 and the server 10 in the system of the present invention. The server 10 and the server 10 are connected to each other through a data transmission / reception module included in an application dedicated to the office terminal 50. Communicate When the office terminal 50 connects to the server 10, it preferably informs the server 10 of the program serial number. In addition, the office terminal 50 may log in by a registered account, access the database of the server 10, and transmit various management task events to the server 10. Management tasks may include human management (care subject management, staff management, department management, etc.), task management (task management, drug management, disease management, etc.), facility management, records management, and the like. In addition, the office terminal 50 may transmit a report generation command, the server 10 may generate a report by collecting data stored in the database according to a predetermined rule. The report form may store a template in advance, and when the generated report is a long-term care provision report, a report as illustrated in FIG. 4 may be generated. The office terminal 50 can read and output the report. Other reports may include facility log, facility log, department log, staff log, medication log, falls measurement record, bedsore measurement record, etc.

On the other hand, the scope of protection of the present invention is not limited by the embodiments explicitly described above. Further, it should be noted that the protection scope of the present invention may not be limited due to obvious changes or substitutions in the technical field to which the present invention belongs.

Claims (8)

In the elderly welfare work support automation method using a system in which the work record of the mobile client is recorded in a database of the elderly welfare work support server in real time,
(a) a mobile client executing an application for a client to access an elderly welfare work support server;
(b) transmitting the program serial number (PSN1) uniquely assigned to the mobile client to the elderly welfare work support server when the mobile client selects a care subject and selects a predetermined service item to start a business process; ;
(c) storing, by the elderly welfare work support server, the unique program serial number (PSN1);
(d) transmitting a program serial number (PSN2) uniquely assigned to a mobile client to the elderly welfare work support server when the mobile client terminates the work process for the service item; And
(e) storing the unique program serial number (PSN2) by the senior welfare support server;
A method for automating senior welfare work support, comprising securing a traceability of a work process by comparing a unique program serial number (PSN1) at the start of a service with a unique program serial number (PSN2) at the end of a service. The method of claim 1,
The unique program serial number (PSN1, PSN2) is a facility information, a program identification code indicating a platform and program type and a random string, the elderly welfare work support automation method. The method of claim 1,
When the office terminal to which the mobile client belongs is connected to the elderly welfare work support server, and transmits a report generation command of the stored form, collecting the data stored in the database according to a predetermined rule to automatically generate a report Further comprising, the elderly welfare work support automation method. In the elderly welfare work support automation method using a system in which the work record of the mobile client is recorded in a database of the elderly welfare work support server in real time,
(a) a mobile client executing an application for a client to access an elderly welfare work support server;
(b) transmitting the location information of the mobile client to the elderly welfare work support server when the mobile client selects a care subject and selects a predetermined service item to start a business process;
(c) storing, by the elderly welfare work support server, the location information, and also storing a service start time (a reference time of the server);
(d) transmitting location information of the mobile client to the elderly welfare work support server when the mobile client terminates the work process for the service item; And
(e) storing, by the elderly welfare work support server, the location information, and also storing a service end time (a reference time of the server);
Comparing location information at the start of the service with the location information at the end of the service to ensure the transparency of the work process automation method for supporting the elderly welfare. The method of claim 1,
In the steps (b) and (d) the unique program serial number (PSN1, PSN2) of the mobile client is transmitted to the elderly welfare work support server together,
Unique program serial numbers (PSN1, PSN2) transmitted in the steps (c) and (e) are also stored.
A method for automating senior welfare work support, comprising: obtaining a job trace by comparing a unique program serial number (PSN1) at the start of a service with a unique program serial number (PSN2) at the end of a service. 5. The method of claim 4,
When the office terminal to which the mobile client belongs is connected to the elderly welfare work support server, and transmits a report generation command of the stored form, collecting the data stored in the database according to a predetermined rule to automatically generate a report Further comprising, the elderly welfare work support automation method. The method according to any one of claims 1 to 6,
The mobile client is a smartphone, a tablet PC or a netbook is a mobile computing device, senior welfare work support automation method. 7. The method according to any one of claims 1 to 6,
The work in the elderly welfare work support automation method is to include long-term care benefits providing work, elderly welfare work support automation method.

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