KR101128383B1 - VOIP using The Institute Management System and Method for Providing Service Thereof - Google Patents

Abstract

The present invention utilizes a voice packet network to automatically indicate the original information related to the calling party number during communication call processing, and can directly respond to the school, and the school integrated management system and service providing method that can provide two-way communication and school-related information Initiate.

The present invention enables integrated customer management and counseling such as a large number of small businesses or small institutes operating large contact centers without additional professional managers or expenses, and processes voice and media signals separately, thereby providing high-speed services. In order to provide a small number of small businesses or small academies with an integrated school management system using a voice packet network capable of two-way communication services and a method of providing the service, it is constructed in the center by integrating regions and groups, and using VoIP. A communication processing server that provides call processing and caller ID display service of a telephone communication between a customer and a member company, a content advertisement server connected to an Internet network separately from the communication processing server, and providing content, advertisement, and an interactive community; , Together with the communication processing server and content advertising server And is built on the foundation, integrated management center is configured to institute management server that manages the protozoa of each member and the member,

It is connected to the content advertising server and the school management server, receives the caller number of the IP phone connected to the communication processing server and VoIP of the integrated management center received and displayed the original information associated with the caller number received from the school management server And an information terminal for providing a two-way communication service by communicating with the content advertisement server.

Accordingly, the present invention separates a telephone service and a protozoal management service by VoIP into different communication lines, and provides content, advertisement, and interactive community service using the Internet network only when there is no call signal, so there is a risk of service degradation due to overload. In addition, since the call signal processing retrieves the original information according to the calling party number and displays it through the information terminal, it is possible to obtain a useful effect of providing a high-quality counseling service such as a contact center without a separate professional manager or expense.

VoIP, caller ID, school integrated management

Description

School integrated management system and service providing method using voice packet network {VOIP using The Institute Management System and Method for Providing Service Thereof}

The present invention relates to a school integrated management system using a voice packet network (VoIP), and in particular, using the voice packet network to automatically represent detailed raw information related to the calling party number during communication call processing to respond immediately and at the same time the school related information and It relates to a school integrated management system that can service two-way communication and a method of providing the service.

As is well known, Voice over Internet Protocol (hereinafter referred to as VoIP) is a communication service technology that enables voice calls to be made in a PSTN by converting voice data into Internet Protocol data packets. Internet telephony service provides not only voice calls but also video calls, file transfers and various contents such as weather, news, securities and stock information.

Contact Center (Contact Center) is an internet call center that can maximize the effectiveness of counseling by applying such a VoIP system to a call center operated by a company or a large academy. ) Appeared.

However, building and operating such a contact center requires a lot of equipment cost and manpower, and requires a manager with the ability to manage it. In a typical VoIP system that processes both signals and large media signals at the same time, it is difficult to handle a concentrated load, and thus, there is a problem in that it is impossible to provide quality services to users.

In the VoIP system using the common line signaling system, the Republic of Korea Patent Publication No. 404050 (Invention: Common Line Signaling System) is a method for providing high-speed services by distributing load by separating signal processing function and media processing function. Internet voice call gateway system and voice call service providing method capable of separating signal and media by using the following method (hereinafter referred to as 'quotation invention 1'),

As shown in Figure 1, in the Internet voice call (VoIP) gateway system for providing a voice call service over the Internet,

A common line signal network connection subsystem, connected to the common line signal network, for performing call setup, release, and message transmission / reception functions for the common line signal;

A VoIP network access subsystem connected to the telephone network and for providing VoIP services over the Internet;

And an Ethernet switch connected to the common line signal network access subsystem and the VoIP network access subsystem and connected to the Internet,

The VoIP network access subsystem includes a media gateway function for media processing and a media gateway controller for control of each signal, the Internet protocol (IP) for communication with the common line signal network access subsystem, Stream control transmission protocol (SCTP), message relay unit 3 user adaptation layer (M3UA), ISDN subscriber unit (ISUP), TCP / UDP protocol, H.323 protocol for signal transmission,

The common line signal network connection subsystem includes a message relay unit (MTP) 1/2/3 for communication with a common line signal network, an Internet protocol (IP) for communication with the VoIP network connection subsystem, and signal transmission. It includes a Stream Control Transmission Protocol (SCTP), Message Relay 3 User Adaptation Layer, Node Interworking Function (NIF) for interworking between Message Relay 3 and Message Relay 3 User Adaptation Layer (M3UA). .

In addition, Cited Invention 1 includes a common network signaling network (CNAS) connected to a common line signaling network, and an Internet including a VoIP network access subsystem (VNAS) connected to a telephone network to provide a voice call service over the Internet. Applied to a voice call gateway system, a method for providing an internet voice call service by processing a call message input from a subscriber side signaling terminal device,

A first step of establishing a communication path between the CNAS and the VNAS when the CNAS receives an initial address message (IAM);

A second step of, when the communication path is established, the CNAS forwards an initial address message to the VNAS to perform setup;

A third step of causing the VNAS to send an address complete message (ACM) to the CNAS to cause an alarm;

A fourth step of, when the alarm is completed, the VNAS transmits a connection confirmation message (CPG) to the CNAS to establish a connection;

A fifth step of, when the connection is established, the VNAS sends an address response message (ANM) to the CNAS to establish a call;

A sixth step of receiving a call release message (REL) from the subscriber side signaling terminal device, so that the CNAS transfers a call release message to the VNAS to perform a call release;

A seventh step of, when the call release is completed and the VNAS receives a call release complete message (RLC), the VNAS forwards a call release complete message to the CNAS to release the call;

And an eighth step of releasing a communication path established between the CNAS and the VNAS.

In addition, Cited Invention 1 includes a common line signal network access subsystem (CNAS) connected to a common line signal network, and a VoIP network access subsystem (VNAS) connected to a telephone network to provide a voice call service over the Internet. Applied to an Internet voice call gateway system, a method for providing an Internet voice call service by processing a message received by a subscriber-side signal terminal device,

A first step of establishing a communication path between the VNAS and the CNAS when the VNAS receives an initial address message (IAM);

A second step of, when the communication path is established, the VNAS forwards an initial address message to the CNAS to perform setup;

A third step of the CNAS sending an address complete message (ACM) to the VNAS to cause an alarm;

A fourth step of, when the alarm is completed, the CNAS sends a connection confirmation message (CPG) to the VNAS to establish a connection;

A fifth step of, when the connection is established, the CNAS sends an address response message (ANM) to the VNAS to establish a call;

A sixth step of, when the VNAS receives a call release message (REL), the VNAS forwards a call release message to the CNAS to allow call release;

A seventh step of, when the call release is completed and the CNAS receives a call release complete message (RLC), the CNAS forwards a call release complete message to the VNAS to release the call;

And an eighth step of releasing a communication path established between the CNAS and the VNAS.

The present invention 1 separates the signal processing function from the media processing function in the VoIP gateway system supporting the common channel signaling method, and sets a media gateway controller together with the media gateway to control each signal. The internet voice call gateway system and voice call service method capable of providing a high-speed voice communication service through the Internet by distributing load in a balanced way in setting up trunks and channels are provided.

However, Cited Invention 1 is a media gateway capable of controlling each signal by separating the voice signal and the media signal to enable a high speed voice call service when the voice signal and the media signal are simultaneously input and processed in a VoIP gateway system. Since only the voice signal is handled because the controller must be configured together with the media gateway, an unnecessary configuration is added, and there is a problem in that the cost of equipment is increased when compared to a general VoIP system capable of making Internet and voice calls with low cost equipment.

In addition, by using the VoIP system as described above, it is integrated to nurture talents related to digital contents, to provide employment opportunities for professionals related to digital contents, to support physical and human resources for the establishment of digital contents related businesses, and to produce and sell creative digital contents. A system and method for providing a digital content integration service that provides services and promotes digital content related businesses and improves their quality and quantity have been proposed. As a representative example, Korean Patent Application Publication No. 2002-0029696 Method and system for providing integrated services related to digital content (hereinafter referred to as 'cited invention 2').

As described in FIG. 2 and FIG. 3, the cited invention 2 provides an education menu for providing online / offline services for digital content-related technology provided by the member by checking whether the user is a member during initial access. Through the education menu, we received and reviewed and passed the talent management menu and business idea that provide on-line consultation and contract services by connecting technical personnel who want to find work or those who have been educated externally, and those who want to hire. Start-up support menu that supports human resources by connecting the talents registered in the talent management menu for the business item, and supports physical resources through the public offering, and receives content orders online, and provides contents registration and sales agency services. Open the Contents Menu, Contents Contest Web server 141 that provides an Internet broadcasting menu for the VOD real-time screening of the selected content and content in the contest,

Database (DB) server 142 that provides a database to manage the content-related talents, content, VOD and business items registered and selected through the web server 141, classified and searched into various items ,

When the VOD screening request through the web server 141, the VOD server 143 that reads and displays the VOD data in real time,

NAS (Network Attached Storage) 144 to provide a cyber counseling space in conjunction with the web server 141,

VOIP server 145 to enable real-time consultation by simultaneously transmitting voice and data during online consultation in conjunction with the web server 141,

And a LAN connecting the web server 141, the database server 142, the VOD server 143, the NAS 144, and the VOIP server 145. 141) by providing a system for providing integrated services related to digital content configured to use various services provided by the service and a method for providing integrated services related to digital content, and providing online consultation through the VOIP server 145. Members can directly access the web server 141 to cultivate talented individuals with digital content related skills through education menus, talent management menus, start-up support menus, content menus, and Internet broadcasting menus. It also aims to promote digital contents-related businesses by supporting business start-ups and investment attraction.

However, the above-mentioned Citation 2 is merely an integrated connection of known technologies, respectively, as a server, and is not suitable for the customer management service provided by the integrated management system of the institute as in the present invention. It provides online consultation service through VOIP server (145) which enables real-time consultation by transmitting. Therefore, the weighting problem of load due to simultaneous processing of voice signal and large-capacity media signal is included as it is.

The purpose of the present invention is to solve such problems, without the need for a separate professional manager or a large number of small companies or small institutes to operate a large contact center, such as integrated customer care and consultation, voice signals and media By separating and processing signals, high-speed services are realized, and an integrated school management system and a method of providing the service using a voice packet network capable of two-way communication service are provided to a number of small businesses or small schools.

The present invention is to integrate the telephone network (PSTN) and the Internet network to achieve this purpose in the integrated school management system using VoIP to connect the customer's phone to the member company, it is established in the center by integrating by region, group, VoIP A communication processing server that provides call processing and caller ID display service of telephone communication between the customer and the member company, and is connected through an internet network separately from the communication processing server, and provides contents, advertisements, and interactive communities. An integrated management center, which is constructed in the center together with an advertisement server, the communication processing server, and a content advertisement server, and comprises an institute management server that manages each member company and the members of the member company;

It is connected to the content advertising server and the school management server, receives the caller number of the IP phone connected to the communication processing server and VoIP of the integrated management center and transmits and displays the original information associated with the caller number received from the school management server It provides a school integrated management system using a voice packet network consisting of an information terminal providing a two-way communication service by communicating with the content advertising server.

The present invention also provides a method for providing integrated school management services using a communication processing server using VoIP, a content advertising server, a school management server, and an information terminal that displays the originator information associated with the caller ID of the IP telephone connected by VoIP. A registration step of registering and authenticating the information terminal and the member company in the school management server, and the information input step of registering and managing the original information of the member company subscribed in the joining step through the information terminal, and joining in the joining step When a customer calls a member company, the communication processing server transfers the calling party number to the IP phone during the call communication process, and retrieves raw information associated with the calling party number from the school management server by the information terminal connected to the IP phone. And display on the information terminal so that the detailed response according to the information displayed at the beginning of the call The service using step to enable, and the content ad server checks the version of the content in the information terminal to update and notify the information terminal, and when the content is displayed on the information terminal when confirmed, if there is feedback It provides a method for providing a school integrated management service using a voice packet network consisting of a content advertising service step of transmitting the feedback to a content advertising server.

In this way, the present invention separates the telephone service and the protozoan management service by VoIP, and provides content, advertisement, and interactive community service using the Internet network only when there is no call signal. It does not have a useful effect of providing a quality counseling service such as a contact center without a separate professional manager or at a cost, because it retrieves and displays raw information based on the calling party number.

In addition, the present invention provides a touch-only dedicated information terminal to the member companies, so that the institute can not easily handle the PC, easily available to the institute, lacking the ability to use the Internet search to easily check the school news, a variety of By providing contents and interactive community, IT infrastructure is established in small and medium sized institutes, and it is useful to run value-added business by strengthening customer service and creating new market.

Hereinafter, embodiments of the present invention will be described in detail with reference to the accompanying drawings.

The overall configuration of the school integrated management system using the voice packet network according to the present invention is shown in FIG.

As can be seen from the above, the present invention is integrated in the region, group by group is built in the center, and provides a call processing and caller ID display service of the telephone communication between the customer 10 and the member company 20 using VoIP A communication processing server 31,

A content advertisement server 32 connected to the communication processing server 31 separately through an internet network and providing content, advertisements, and interactive communities;

The integrated management center 30 is built in the center together with the communication processing server 31 and the content advertising server 32, consisting of a school management server 33 for managing each member company 20 and the original students of the member company 20. )Wow,

The caller is connected to the content advertising server 32 and the school management server 33, and receives the caller number of the IP phone 21 connected to the communication processing server 31 of the integrated management center 30 by VoIP. The original information associated with the number can be configured to be transmitted and received from the school management server 33, the information terminal 22 to communicate with the content advertising server 32 to provide a two-way communication service.

Here, the customer 10 may specifically be an original student, a person who wants to become an original student, a parent or guardian of the original student, and the member company 20 may have various small and medium-sized schools that are subscribed to the school integrated management system according to the present invention. According to this specific example, the embodiments of the components of the above-described configuration will be described in more detail.

As described above, the information terminal 22 is connected to the integrated management center 30 and connected to the IP phone 21 connected to VoIP in a wired or wireless manner so that a caller number can be obtained from the communication processing server 31. Received input, the content advertising server 32 is connected to the Internet, the school management server 33 is connected to the socket communication,

An input / output unit 25 configured to display a raw information associated with the calling party number and to input and modify the touch screen;

A management program 23 for communicating with the content advertisement server 32 and the school management server 33 to perform customer 10 management, call-added service, content reception and integrated management;

It may be configured as a custom DB 24 for storing and managing data, advertisements, content, and the like of the management program 23.

Here, the above-described management program 23 installed in the information terminal 22 is the school information, including the address book, schedule, teacher information, etc. of the school management server 33 connected to the socket management, the student's name, contact information, Register, store, and manage your native information including your address, parent's name, parent's contact information, courses, class time, and academic progress,

Initiate a call by receiving a calling party number when processing a telephone communication call with a customer (10) and searching for the raw information associated with it in the school management server (33) connected through socket communication and outputting the retrieved raw information to the input / output unit (25). It is equipped with a customer (10) management function to enable a detailed response by the information output at the time,

To the IP phone 21 to use the call additional services such as SMS service, call recording, call memo and so on with the customer 10,

Not only to manage the content registration, setting, deletion, execution scheduling, etc. in the content advertising server 32 connected to the information terminal 22 and the Internet network

When there is no call signal, the advertisement stored in the custom DB 24 of the information terminal 22 is compared with the version of the latest advertisement or content stored in the content advertisement server 32 connected through the Internet. Alternatively, if the version of the content is low, an alarm is issued after the update is performed, and when a confirmation input is received from the input / output unit 25, the display is displayed on the input / output unit 25, and from the input / output unit 25. If there is information fed back, it may be provided with a content receiving and integrated management function for transmitting it to the content advertising server (32).

In addition, the above-described management program 23 manages the information terminal 22 such as registration, management, control of the information terminal 22, group management of devices, profile management, application registration and distribution, mapping, remote on / off control, and the like. Of course, it can be equipped with a function.

In addition, the above-mentioned communication processing server 31 is built in the center by integration by region and group, and provides call processing and caller ID display service of telephone communication between the customer 10 and the member company 20 using VoIP. It can be configured as an IP private exchange (IP-PBX), while minimizing the cost of administration and the cost of introduction, while checking the prototyping information associated with the calling party number, the prototyping information such as the name, course information, academic progress, and achievement of the protégé By doing so, it is possible to build a specialized contact center that can provide detailed customized services such as numbness, trouble solving, and consultation of the customer (10) in real time with the call.

The above-mentioned content advertising server 32 is built in the center by integrating regions and groups, and as shown in FIG. 6, a web server connected to the Internet network to serve contents, advertisements and two-way communication, and connected to the web server. Content and advertisement management information, the service DB 34 that stores and manages the content and advertisement scheduling information, and the storage 35 that stores the content and advertisements can be configured to the member company 20, the association announcements, various Providing various contents such as public relations, events, educational information, policy information, current affairs, etc., educational contents, multimedia contents, etc., and broadcasting advertisements, customers (10), raw students and member companies (20), member companies It is possible to enable two-way communication between the 20 and the system administrator, the member company (20). The contents of the content advertising server (32), the school staff of the member company 20 that can not handle the PC or the Internet skillfully can use a variety of content and interactive community when not in consultation, IT infrastructure in small and medium sized school This will be possible, and the creation of a new market will enable it to run value-added businesses.

In addition, the above-described school management server 33 is integrated in each region, group is built in the center, as shown in Figure 7 is connected directly to the information terminal 22 and the socket communication separately from the Internet network information terminal 22 An application server for managing and managing academy information and protozoal information, and a node DB 36 connected to the application server to store and manage protozoa information for each member company 20 can be configured as a call signal during a call via VoIP ( Since the raw information (media signal) can be provided without any load on the audio signal) processing, the voice signal and the media signal can be processed separately to realize a high-speed service. The school management server 33 does not merely manage the original information for each member company 20, but register, manage, control, group management, profile of the information terminal 22 connected to each member company 20 for each member company 20 Of course, it can be provided with functions such as management.

In addition, the method for providing a school integrated management service using the voice packet network according to the present invention is connected to the communication processing server 31, the content advertising server 32, the school management server 33, and VoIP using the VoIP as described above As shown in FIGS. 8 and 9 by using the information terminal 22 which receives the caller number of the IP phone 21 and displays associated protozoal information, the information terminal 22 in the school management server 33. ) And a registration step of registering and authenticating the member company 20 (S10), and the information input step of registering and managing the original information of the member company 20 subscribed in the joining step (S10) through the information terminal 22 ( S20), and when the customer 10 calls to the member company 20 subscribed to in the joining step S10, the caller number is transmitted from the communication processing server 31 to the IP phone 21 during phone communication call processing. Caller ID by the information terminal 22 connected to the IP phone 21 The service using step (S30) and the content advertising server to enable the detailed response by the information displayed at the beginning of the call to retrieve the protozoa information associated with the cram school management server 33 from the information terminal (22); 32) to check the version of the content in the information terminal 22 to update and notify the information terminal 22, and to display the content on the information terminal 22 upon confirmation, and if there is feedback, the content Content advertisement service step (S40) for transmitting the feedback to the ad server 32 may be configured.

Here, the above-described service use step (S30) provides only the voice signal through VoIP by the communication processing server 31 to the IP phone 21 when a call signal is generated to the member company 20 subscribed in the joining step (S10). Prototype information associated with the calling party number is provided from the school management server 33 connected to the socket communication network by the information terminal 22 so that the call signal (voice signal) processing is not applied even during a call over VoIP. Since it is possible to provide the raw information (media signal), it is possible to process the separation of the voice signal and the media signal can be a high-speed service.

In addition, the above-mentioned content advertising service step (S40) is carried out when there is no call signal to the member company 20 subscribed in the subscription step (S10), if the call signal occurs during the execution to the above-described service use step (S30). It is moved so that call signal (voice signal) processing and media signal processing such as advertisement or content data are separated so that the signal processing load is distributed so that high speed service can be achieved.

When explaining the present invention by a specific virtual scenario, as shown in Figure 10, the small and medium sized school is joined to the member company 20 through the above-mentioned sign-up step (S10) after the member company joined in the sign-up step (S10) After registering the information terminal 22 and the school information installed in the (20) is authenticated, various information such as school information, aboriginal information as shown in Figure 13 input through the input and output unit 25 of the information terminal 22 information terminal By the operation of the management program 23 installed in the 22, the information input step (S20) is transmitted to the school management server 33 to be registered, stored, and managed. After establishing a school integrated management service using environment using a packet network, when a call signal is received by the communication processing server 31, the call signal is transmitted to the IP phone 21, and the caller ID information is transmitted to the information terminal 22. In terminal 22 Retrieve the raw information associated with the calling party number from the school management server 33 connected by Socat communication by the management program 23 and display the result on the input / output unit 25 of the information terminal 22 as shown in FIG. Therefore, the school official of the member company (20) who received the call checks the raw information displayed on the input / output unit (25) and starts the call. Who is the mother, and consults with the detailed information of the student, such as the student's attendance, achievement, teacher evaluation, and teacher's evaluation of the student's details, as shown in FIG. Accurate, effective and detailed consultation and customer service (10) can be used to perform the service use step (S30).

Furthermore, during the consultation in the service use step (S30), the contents of the consultation are recorded or recorded in the consultation information record page as illustrated in FIG. 16, 17 and 18, as well as detailed information such as protozoan status information, a decision report, and grade information required for consultation as shown in Fig. 16, 17 and 18 can be recorded, stored, and managed Of course.

When such a service use step (S30) is not carried out, the management program 23 installed in the information terminal 22 automatically checks the version, date, etc. of the advertisement and the content stored in the information terminal 22, and the content advertisement server ( 32) If the version is earlier than the advertisement and the content, real-time update is performed, and when the update is completed, an alarm is notified to be updated, and when the input is confirmed to confirm the updated advertisement or the content as described above, the input / output unit 25 The display is displayed on the screen so that users can enjoy the latest advertisement or content of interest, and if there is feedback input during the use of such advertisement or content, the content advertisement enables the two-way communication by transmitting the content fed back to the content advertisement server 32. The service step (S40) can be carried out. The advertisement or content of the content advertisement service step (S40), and furthermore, the bidirectional community, as shown in the output screen configuration of the input / output unit 25 of the information terminal 22 illustrated in FIG. The advertisement or content stored in the custom DB 24 can be displayed at all times, and when the customer 10 calls the member company 20 and the call signal is processed, the process automatically proceeds to the service using step (S30) as shown in FIG. 12. As described above, detailed information of the original person related to the calling party number is output so that the customer 10 can be consulted with a good quality and automatically returned to the previous screen after the consultation.

As mentioned above, this invention is not limited to the above-mentioned embodiment, It can be implemented in various changes within the summary and concept which this invention intends.

1 is a block diagram showing the configuration of the invention cited.

2 is a block diagram showing the configuration of Cited Invention 2;

3 is a flow chart showing a service of Cited Invention 2;

Figure 4 is a block diagram showing a specific embodiment of the school integrated management system using a voice packet network according to the present invention.

5 is a configuration diagram illustrating a configuration of an information terminal of the present invention.

Figure 6 is a block diagram illustrating the configuration of a content advertising server of the present invention.

Figure 7 is a block diagram illustrating the configuration of the school management server of the present invention.

8 and 9 are flowcharts illustrating specific embodiments of a method for providing a school integrated management service using a voice packet network according to the present invention.

10 is a flowchart illustrating a scenario of a method for providing a school integrated management service using a voice packet network according to the present invention.

11 to 18 illustrate screen configurations of the information terminal of the present invention.

* Explanation of symbols for the main parts of the drawings

10: customer 20: member company 21: IP telephone 22: information terminal 23: management program 24: custom DB 25: input and output unit 30: integrated management center 31: communication processing server 32: content advertising server 33: school management server 34: service DB 35: storage 36: node DB S10: subscription step S20: information input step S30: service usage step

S40: Content advertising service step

Claims (10)

delete In the integrated school management system using VoIP to connect the customer's phone to the member company, Communication processing server that is integrated in each region and group and is built in the center, and provides call processing and caller ID display service of telephone communication between the customer and the member company using VoIP, A content advertisement server connected to the communication processing server through an internet network and providing content, advertisements and interactive communities; The integrated management center is built in the center together with the communication processing server and the content advertising server, consisting of a school management server for managing each member company and the original students of the member, It is connected to the content advertising server and the school management server by a separate line from the communication processing server, The caller ID of the IP telephone connected to the communication processing server of the integrated management center and the VoIP is input and received, and the original information related to the caller ID received from the school management server is displayed and communicated with the content advertisement server to provide a two-way communication service. Consists of providing information terminal, The information terminal is wired to the IP phone connected to the VoIP receives the caller number from the communication processing server, is connected to the content advertising server and the Internet, and the school management server is connected by socket communication, A management program that displays the original information associated with the caller number and communicates with the content advertisement server and the school management server and the input / output unit having a touch screen that can be input and modified, and performs customer management, call-added service, content reception and integrated management. And, the integrated school management system using a voice packet network, characterized in that consisting of a custom DB for storing and managing the data of the management program. The method according to claim 2, The above-described management program is installed in the information terminal and receives the calling party number when processing the telephone communication call with the customer. Academic integrated management system using a voice packet network, characterized in that the output is available to respond to the information output at the start of the call. The method according to claim 2, The above-described management program is installed in the information terminal to check the version of the content stored in the custom DB of the information terminal to update and notify, and to receive the confirmation input from the input and output unit to display the input and output unit characterized in that Academic integrated management system using a voice packet network. delete The method according to claim 2, The above-mentioned content advertising server is built in the center by integrating regions and groups, and a web server connected to the Internet network to serve contents, advertisements and two-way communication; A service DB connected to the web server to store and manage content management information and content scheduling information; The integrated school management system using a voice packet network, characterized in that the content and the advertisement is stored in storage. delete delete In the method of providing a school integrated management service using a communication processing server using a VoIP, a content advertising server, a school management server, and an information terminal for receiving the caller ID of the IP phone connected by VoIP and displaying the associated raw information, Joining step of registering and authenticating the information terminal and member company in the school management server, An information input step of registering and managing raw information of a member company subscribed in the joining step through the information terminal; When the customer calls to the member company subscribed in the joining step, the communication processing server directly connects the phone to the member company's IP phone, and transfers the caller's number to the IP phone during the telephony call processing, and connects to the IP phone. A service usage step of displaying original information related to the calling party number by the information terminal from the school management server and displaying the information on the information terminal; The content advertising server checks the version of the content in the information terminal to update and notify the information terminal, and the content advertising service step of displaying the content to the information terminal when confirmed, In the service use step, when a call signal occurs to a member company subscribed in the joining step, only a voice signal through VoIP is provided to the IP phone by the communication processing server, and a caller number provided from the school management server on a separate line from the IP phone. Method for providing a school integrated management service using a voice packet network, characterized in that to provide the information terminal associated with the protozoa. The method of claim 9, The above-mentioned content advertising service step is implemented when there is no call signal to the member company subscribed to in the joining step, and if the call signal occurs during the implementation, the school integrated management using the voice packet network characterized in that the move to the service use step described above. How we deliver the service.

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