KR101124530B1 - Method for managing virtual mail and virtual mail managing system adapted to the method - Google Patents

Abstract

The present invention provides a virtual mail management method for distinguishing the delivery sequence for a virtual mail using a mail image, and automatically analyzing the rejection reason for the rejected mail because it is impossible to read the mail image. And a mail management system to which the method is applied.

To this end, the present invention photographs the address address area of the mail in the virtual mail management system, performs the operation of virtually distinguishing the order for the normal mail that succeeds in reading the image of the photographed mail image, the image reading fails The reason for rejection of the rejected mail is analyzed and stored along with the rejected mail image. Thereafter, the user accesses the virtual mail management system using the terminal to check the mails virtually divided in order, or to confirm and correct the rejection reason along with the rejected mail image.

Mail, Virtual Order, Reason for Dismissal, Video

Description

A virtual mail management method and a virtual mail management system to which the method is applied {METHOD FOR MANAGING VIRTUAL MAIL AND VIRTUAL MAIL MANAGING SYSTEM ADAPTED TO THE METHOD}

The present invention relates to a postal mail management method and system, and more particularly, the present invention relates to a virtual postal mail management method and a virtual postal mail management system to which the method is applied to enable virtual mail to be managed.

Looking at the general mail delivery system, the mail classification and delivery classification is made by the mail central office, and the mail classification process is automated by the mail separator using the postal code written on the mail.

On the other hand, mails classified and transported to a delivery post office are delivered to each address by a courier who delivers the mail, each courier in charge of a postal delivery area in a certain area, and each mailing area delivering hundreds to thousands of mailing addresses. It includes.

When a courier delivers a mail, the courier travels along a certain route within the mail delivery area and delivers the mail, which is called a delivery route. The delivery person sorts the mail according to the order of delivery of the mail before delivering the mail. This process is called ordering.

A machine that sorts mail in this order of delivery is called a sequence separator. The way of distinguishing the order of mails by using the order division is to print a barcode on the mail, and to classify the order of money by using the printed barcode. There is a way to distinguish the routes by identifying the mails using.

Then, the couriers deliver the mails after confirming the mails in the area to be delivered directly among the mails classified as described above. At this time, the couriers check the mails to be delivered one by one. If there is an incorrect mail information in the order of mails classified through the net branch, it was inconvenient for the delivery person to modify it manually.

In addition, if the classification ratio is low when the net division divides mails, the operator had to check the reason for failure by looking at each of the failed mails. For example, if 200,000 pieces of mail are sent to the quarterly quarter per day, and if the division rate is 70%, the operator will not only have to check 60,000 images in order to determine the reason for the failure. I felt very inconvenient because I had to write it separately.

Therefore, the present invention is a virtual for the deliveryman to directly check the mail divided by the order to check and modify the order information by using a virtually divided postal image using the photographed postal image without modifying the misclassified order information The present invention relates to a route classification method and a virtual route classification system to which the method is applied.

In addition, the present invention provides a virtual route classification method and a virtual sequence to which the operator can easily and conveniently identify when the operator wants to confirm the disapproval reason for the rejected mail because it is not easy to identify the recipient address of the mail. It is about the classification system.

According to the present invention for achieving the above, in the virtual mail management system, a virtual mail classification for classifying a mail mail virtual order using the address information of the mail video and predetermined mail order planning information for a predetermined mail video; The system analyzes the rejection reason for the rejected mail image rejected because a mailing address for a predetermined mail image is not identified, and stores the analyzed rejection reason together with the rejected mail image, and according to a user request, the rejected mail image. And along with the rejection analysis system to provide a reason for rejection.

According to an embodiment of the present invention further comprises a postal image taking unit for generating a postal image by taking a postal mail, wherein the predetermined postal image is characterized in that the postal image taken by the postal image taking unit.

According to an embodiment of the present invention, the predetermined postal image may be a postal image photographed by a sequence separator or an already taken postal image.

According to an embodiment of the present invention, the rejection analysis system, if there is an input for adding and modifying the rejection reason for the predetermined rejection postal image by the user, the rejection reason input by the user for the rejection reason for the rejected postal image It is characterized by storing as.

According to an embodiment of the present invention, the dismissal analysis system, the image processing unit for converting to a predetermined format capable of image analysis using the predetermined postal image format, the delivery point information and the reason for rejection for the postal images processed by the image processing unit And an analysis result providing unit configured to provide a rejection cause analysis result together with the rejected post image when a request for confirming the rejected postal image is requested by the user.

According to an embodiment of the present invention, the analysis result providing unit, if there is an input for creating and modifying the detailed reason for the rejection of the rejected postal image by the user corrects the analysis result of the corresponding postal image by the user input Characterized in that.

According to an embodiment of the present invention, the dismissal analysis system further includes a dismissal reason correction unit for correcting the dismissal reason of the dismissal reason for the dismissal reason from the user for a predetermined postal image reflecting the final dismissal reason further includes a dismissal reason correction unit It is characterized by.

According to an embodiment of the present invention, the dismissal analysis system, by using the final reason for dismissed postal images for each item of dismissal reason items, and if the user has a request for providing statistical information for each item of dismissal reason items statistics per dismissal reason item statistics It further comprises a statistical processing unit to provide.

According to an embodiment of the present invention, the image analysis unit recognizes a recipient address using the predetermined postal image, an address recognition unit for recognizing a postal image whose address is not recognized as a denied postal image, and the denied postal item in the address recognition unit. Characterized in the rejection reason for analyzing the rejection reason for the postal image recognized as.

According to an exemplary embodiment of the present invention, the rejection reason analyzing unit sets and stores a plurality of rejection reasons in advance, and analyzes a postal image recognized as the rejected postal image to identify a corresponding rejection reason among the plurality of rejection reasons. It is characterized in that the dismissed reason for the rejection is provided to the analysis result providing unit.

According to an embodiment of the present invention, the virtual order classification system includes a mail collecting outlet sorting unit for sorting and sorting virtual mails by collecting outlets using an address recognized in the predetermined postal image, and a virtual divided by each collecting outlet. A mail course and route sorting unit that sorts courses and routes using pre-set mail order planning information set for mail, and a reason for rejection of a rejected postal image identified through the image analyzer is provided according to a user's request. Normal mail information providing a mail image divided by the mail collecting outlet sorting unit, the mail course and the order sorting unit for the normal mail identified through the reject mail information providing unit and the image analyzing unit. It characterized in that it comprises a providing unit.

In addition, the present invention in the virtual mail management system, by using the address information of the mail image and the predetermined mail order planning information for a predetermined mail image virtually divided by the mail collecting port, and then the delivery course and the order to distinguish the order, If there is a virtual mail confirmation request divided from the user characterized in that it comprises a virtual ordering classification system for providing a postal image by mail, volleyball, course part, according to the classification.

According to an embodiment of the present invention further comprises a postal image taking unit for generating a postal image by taking a postal mail, wherein the predetermined postal image is characterized in that the postal image taken by the postal image taking unit.

According to an embodiment of the present invention, the predetermined postal image may be a postal image photographed by a sequence separator or an already taken postal image.

According to an embodiment of the present invention, the virtual order classification system is configured to correct the order classification of postal images for misclassified mails when there is a request for correcting the order of sorting mails misclassified from a user.

In addition, the present invention, in the virtual mail management system, by analyzing the rejection reason for the rejected mail image rejected because the mail address is not identified using a predetermined postal image and stores the analyzed rejection reason with the rejected postal image And according to the user's request characterized in that it comprises a rejection analysis system for providing a reason for rejection with each of the rejected postal image.

According to an embodiment of the present invention further comprises a postal image taking unit for generating a postal image by taking a postal mail, wherein the predetermined postal image is characterized in that the image taken by the postal image taking unit.

According to an embodiment of the present invention, the predetermined postal image may be an image photographed by a sequence separator or an already photographed postal image.

According to an embodiment of the present invention, the rejection analysis system, if there is an input for adding and modifying the rejection reason for the predetermined rejection postal image by the user, the rejection reason input by the user for the rejection reason for the rejected postal image It is characterized by storing as.

In addition, the present invention provides a virtual mail management method, the process of photographing a postal image, and using the photographed postal image or a previously recorded and stored postal image to identify the postal matter, and mail that is not easy to identify as a rejected postal matter A process of sorting, confirming the rejection reason for the rejected mail item, storing the identified rejection reason in correspondence with the rejected mail image, and storing the rejected mail item when requested by the user. It is characterized by including the process of providing a reason for dismissal along with the image.

According to an embodiment of the present invention, if there is an input for adding or modifying a mail rejection reason by the user, the method may further include modifying a result of analyzing the mail image.

According to an embodiment of the present invention, the method further includes the step of producing statistics for each of the reasons for rejection by using the final reason for dismissing the mails.

According to the present invention described above, when the postman checks the mails sorted in order, the user does not check the presence of misclassified mails while actually checking them one by one, and checks the presence of misclassified mails while viewing a virtually divided mail image. In addition, it is possible to immediately correct misclassified mail so that misclassification can be done conveniently.

In addition, in the past, the reason for dismissing the dismissed mail was conventionally inconvenient because the delivery person confirmed the disapproval reason one by one. However, according to the present invention, the dismissal reason can be automatically analyzed for the dismissed postal image. Store with dismissed postal image. By doing so, there is an advantage that the postman or operator can check the rejected mail image and the reason for dismissal on one screen. In addition, if the rejection reason analyzed by the system is incorrectly analyzed, the deliveryman or the operator may correct it or add a more specific reason for the rejection so that the rejection of the rejected mail may be conveniently managed.

In addition, when the operator wants to grasp the rejection item-specific statistics for the rejected mail, in the past, one had to check the rejected mail one by one to identify the failure, but according to the present invention, the statistics on the rejection reason were accessed by accessing the virtual mail management system. There is an advantage that can easily confirm the analysis results.

DETAILED DESCRIPTION A detailed description of preferred embodiments of the present invention will now be described with reference to the accompanying drawings. It should be noted that the same components in the figures represent the same numerals wherever possible. Specific details are set forth in the following description, which is provided to provide a more thorough understanding of the present invention. In describing the present invention, when it is determined that a detailed description of a related known function or configuration may unnecessarily obscure the subject matter of the present invention, the detailed description thereof will be omitted.

Hereinafter, with reference to the accompanying drawings, according to an embodiment of the present invention, the operator and the delivery person can more easily check the mail misclassification operation, and automatically analyzes the main cause of rejection for the rejected mail without the operator and the deliveryer working individually. The method for providing the analysis results will be described in detail.

First, the virtual mail management system according to the present invention has a function of providing a deliveryman to check the postal images virtually divided in order, and allows the deliveryman to correct the classification of the wrong division of the postal image check. In addition, it is possible to automatically read the rejection reason for the rejected mail because it is impossible to read the postal image. Accordingly, the deliveryman or the operator can check the rejection reason along with the mail image of the rejected mail, and add a more detailed reason for the rejection or correct the misanalyzed reason. At this time, the deliveryman or the operator can check the information on the mail image or the rejected mail on the terminal screen by accessing the system using a terminal that can be connected to the virtual mail management system.

Next, a configuration of the virtual mail management system according to the present invention will be described with reference to FIG. 1. The virtual mail management system includes a postal image photographing unit 10, a memory unit 140, a dismissal analysis system 100, a virtual route classification system 110, a mail information database (DB: DataBase), an address and a route information input system. 130, address and order information database 150.

First, the postal image photographing unit 10 is a machine that generates a postal image by photographing a postal mail so that the addressee's address can be read. Since the actual mail cannot be taken out of the post office, the mail is taken at the post office by using a machine for photographing the postal mail. Thereafter, when storing the captured postal image, the postal image is stored for each virtual postal box in the raw postal image database 141 as if the actual postal item is contained in a box. That is, the virtual postal matter management system according to the present invention uses the image photographed using a small machine such as the postal image photographing unit 10 as well as the forward branching system.

As described above, after classifying mail virtual routes using postal images captured by the postal image photographing unit 10, the postal images are sequentially provided to the operator. You can work as you do.

The rejection analysis system 100 automatically analyzes the rejection reason for the rejected mail by using the rejection analysis program, and stores the analysis result along with the rejected mail image information, and rejects the user when there is a request for the rejected mail information later. A system that provides information about mail.

The rejection analysis system 100 includes an image processor 101, an image analyzer 102, an analysis result provider 103, a rejection reason correction unit 104, and a statistical processor 105.

The image processor 101 converts the image into a format that can be processed by the image analyzer 102 using the captured image. That is, the image is converted into a preset format that can be analyzed and output. Basically, it converts to have RLE file extension which is a sorter in order, but it can be configured to have extensibility by converting to JPG, BMP, video for sorter and so on. That is, the image analyzer 102 may convert the format of the postal image into a format that can be analyzed.

The image analyzer 102 analyzes the delivery point information and the rejection reason for the postal images processed by the image processor 101. The image analyzer 102 includes an address recognizer 102-1 and a dismissal reason analyzer 102-1. At this time, the address recognition unit 102-1 recognizes the address using the postal image processed by the image processing unit 101. Also, the rejection reason analyzing unit 102-2 analyzes the rejection reason for the rejected mail which is a postal image whose address is not recognized by the address recognition unit 102-1, and then provides the virtual net classification system 110 and the analysis result providing unit. The analysis results are forwarded to 103. The dismissal reason analyzing unit 102-2 sets and stores a plurality of dismissing reasons in advance, and analyzes a postal image recognized as the dismissed mail to identify a corresponding disapproval reason among the plurality of dismissing reasons. . Here, examples of the plurality of dismissal reasons may include mail in another region, failure to recognize an administrative region, failure to recognize a street address, failure to recognize a main distribution point name, overlapping of a main delivery point name, and failure to recognize a detailed delivery point.

The analysis result providing unit 103 provides a rejection reason analysis result along with an image of each of the rejected mail items when a request for confirming the mail items rejected by the user's terminal is provided. In addition, the analysis result providing unit 103 provides a function for the user to create and modify the reason for dismissal, and the user adds and corrects the dismissal reason while checking the dismissal reason together with the image of the mail dismissed through the user's terminal. If there is an input to add, modify the analysis result of the mail image.

The dismissal reason correcting unit 104 provides a function of correcting a postal image provided by the analysis result providing unit 103 that reflects the final dismissal reason if a user requests correction. The rejection reason correction unit 104 corrects the rejection reason of the postal image if the user inputs to correct the rejection reason for the predetermined postal image. That is, the rejection reason correction unit 104 is a module that can determine the result including the analysis result added and modified by the user in the analysis result providing unit 103.

The statistical processing unit 105 generates statistics for each rejection reason item by using the final rejection reason for the rejected mails provided through the analysis result providing unit 103 or the rejection reason correcting unit 104. When the operator requests a request to confirm the statistics for the rejection reason items, the statistics processing unit 105 provides statistical information for each of the rejection reason items. The provided screen may be illustrated in FIG. 7. Referring to FIG. 7, statistical values for each item may be displayed, and the number of mails rejected as 900 may be displayed.

Meanwhile, the virtual order classification system 110 classifies the virtual order using the address information of the postal image and the preset mail order planning information with respect to the photographed postal image, and then provides the user with the classified postal image. Thus, the operator can build an address database by working as if the mail is based on the actual mail while looking at the postal image on the screen of a predetermined terminal.

The virtual route classification system 110 includes a mail collecting outlet sorting unit 111, a mail course and route sorting unit 112, a rejected mail information providing unit 113, and a normal mail information providing unit 114.

The mail collecting volleyball arranging unit 111 sorts the photographed virtual mail by sorting the volleyball. When sorting mails by using the general ordering separator, there are 20 sorting spaces, so up to 19 volleyballs can be sorted except for the rejecting space for loading rejected mails. In addition, it was not possible for the user to verify millions of actual mail items.

However, in the virtual order classification system 110 as in the present invention, the number of delimiters is not limited, and virtual mails that can be distinguished are not limited, so users can easily identify mails and physically check the wrong address and order information quickly and conveniently. It becomes possible.

The mail course and order sorting unit 112 sorts and sorts the course and order for the virtual mails classified by volleyball.

Advantages of the virtual order classification system 110 are as follows.

First, there is no physical limit. The number of delivery points (places to be delivered) is limited to 6,859, but the number of delivery points is unlimited because the number of stackers is unlimited. In other words, you can operate a national address at a time.

Second, there is a big advantage in time. The net branch is divided into about 8000 units per hour based on 20 stackers. To run 160,000 barrels a day, you have to run 20 hours a day. However, the fictitious sequence can be completed in a few minutes.

Third, it is an advantage in manpower. At least two people are needed to differentiate the route. However, the virtual net classification does not require manpower. Only initial personnel are required for video reading.

Meanwhile, the rejected mail information providing unit 113 provides a reason for rejecting the rejected mail identified through the image analyzer 102 when the user requests a request. As a general rule, it is difficult for a courier to quickly identify the reasons for rejection of actual mail. This is because normal mails are also rejected due to mails that have been mistyped, mails that failed to read video, or gaps or gaps.

Accordingly, through the virtually rejected mail information providing unit 113, the deliveryman or the operator can determine the correct classification rate by S / W because there are no mails that are rejected for reasons such as narrow intervals or gaps. In addition, if you check with a virtual mail, you can see the reason for the dismissal while viewing with the mail image, you can correct the problem immediately. Currently, if you want to know the reason for the actual mail, you have to find the saved images one by one. This takes a lot of time.

The normal mail information providing unit 114 receives a mail image classified through the mail collecting outlet sorting unit 111, the mail course and the order sorting unit 112, for the normal mail identified through the image analyzing unit 102 from the user. Provide on request.

At present, the delivery agent actually checks mails classified by volleyball, course parts, and net classifications one by one, and if there are misclassified mails, it is necessary to write the misclassification details of mails by hand. However, when the deliveryman checks the virtually divided mail through the virtual order classification system 110 as in the present invention, the cause can be immediately identified and corrected for the misclassified mail. Accordingly, time and manpower can be reduced, and workers can easily check for misidentification, resulting in high worker concentration.

That is, the deliveryman can check the virtual postal image on the screen, and correct the division in the order of misclassified mails.

The address database (DB) 151 is a database used for address recognition.

The sequence information database (DB) 152 is a database in which the sequence information of the recognized addresses is stored.

The address and order information input system 130 is a module that searches, inputs, corrects, and deletes an address and order.

When the virtual mail is used, the address database 151 and the order information database 152 can be easily modified by using misclassified mails fed back by the deliveryman.

When the job is executed and the pocket view is selected on the job screen for shooting and sorting images of the input mail, the divided pockets are displayed as shown in FIG. 5, and when one of the pockets is selected, the pocket is displayed on the pocket. The postal images sorted in the order of loading are displayed in the form of overlapping icons. At this time, if you make a selection to view in detail, each postal image is displayed on the screen as shown in Figure 6, the deliveryman can check the mail image is divided into five while watching this screen.

Then, the virtual mail management system configured as described above will be described with reference to Figures 3 and 4 for how to distinguish the mail in the virtual order, and for managing the rejection of the rejected mail.

3 is a flowchart illustrating an operation of classifying postal matters photographed according to an embodiment of the present invention into rejected postal items and normal postal items.

First, in step 300, the postal image is photographed, and the converted postal image is converted into a format that can be processed by the image recognizer. In step 302, the postal address of the postal mail is read using the postal image captured by the image recognizer.

Thereafter, if the corresponding mail is a reject mail which is not easily identified in step 304, the process proceeds to step 306 to confirm the rejection reason for the rejected mail, and stores the identified rejection reason in correspondence with the rejected mail image.

On the other hand, in step 304, if the address identification for the corresponding mail is successful and is a normal mail, the flow proceeds to step 308 to perform the normal mail sorting operation.

FIG. 4 is a flowchart illustrating an operation in which an operator or a deliveryman can access a virtual mail management system using a terminal to check, add, and modify a rejection reason for a rejected mail.

Referring to FIG. 4, when the user accesses the virtual mail management system using the terminal in step 400 and requests confirmation of the rejected mail, the virtual mail management system rejects the video with each rejected mail in step 402. The reason is displayed on the terminal screen.

Thereafter, when the user adds or modifies the reason for rejecting the mail during the rejection of the rejected mail through the terminal in step 404, the user analyzes and stores the analysis result of the mail image in step 406.

In step 408, the virtual mail management system generates statistics for each rejected reason item using the final rejected reason for the rejected mails.

As described above, the present invention virtually divides the route using a postal image, and automatically analyzes the rejection reason for the rejected postal matter, and the user confirms or rejects the divided postal image on the web screen. Along with the video of the mail, the reason for the rejection should be confirmed.

Although the embodiments of the present invention have been described above with reference to the accompanying drawings, those skilled in the art to which the present invention pertains may implement the present invention in other specific forms without changing the technical spirit or essential features thereof. I can understand that.

Therefore, it should be understood that the above-described embodiments are provided so that those skilled in the art can fully understand the scope of the present invention. Therefore, it should be understood that the embodiments are to be considered in all respects as illustrative and not restrictive, The invention is only defined by the scope of the claims.

1 is a block diagram of a virtual mail management system according to an embodiment of the present invention;

2 is a diagram illustrating an internal configuration of an image analyzer included in a dismissal analysis system according to an exemplary embodiment of the present invention;

3 is an operation flowchart illustrating a process of classifying a sequence of virtual mails in a virtual mail management system according to an embodiment of the present invention;

4 is an operation flowchart illustrating a process for providing rejected mail in a virtual mail management system according to an embodiment of the present invention;

5 is a screen example showing a screen displaying a result of sorting in order for a specific volleyball according to an embodiment of the present invention;

6 is a screen example showing a screen for checking a postal image for a specific volleyball according to an embodiment of the present invention;

7 is a view illustrating a statistical output screen of the rejection reason analysis system according to an embodiment of the present invention.

<Description of the symbols for the main parts of the drawings>

10: post imaging unit 100: rejection analysis system

101: image processor 102: image analyzer

103: analysis result providing unit 104: rejection reason correction unit

105: statistics processing unit 110: virtual order classification system

111: mail collecting volleyball sorting unit 112: mailing course and order sorting unit

113: rejected mail information providing unit 114: normal mail information providing unit

120: mailing information database 130: address and order information input system

140: memory unit 141: raw postal image database

142: Postal image database by volleyball

143: Dismissal postal video database

144: Course and Net Post Video Database

150: address / sequence information database 151: address database

152: sequence information database

Claims (22)

In the virtual mail management system, A virtual order classification system for classifying a postal mail virtual order by using address information of the postal video and preset mail order planning information for a predetermined postal image; After analyzing the rejection reason for the rejected mail image rejected because a mailing address for a predetermined mail image is not identified, the analyzed rejection reason is stored together with the rejected mail image, and rejected together with the rejected mail image according to a user's request. A virtual mail management system comprising a dismissal analysis system that provides a reason. The method of claim 1, It further comprises a postal image photographing unit for photographing the mail to generate a postal image, And the predetermined postal image is a postal image taken by the postal image photographing unit. The method of claim 1, The predetermined postal image is a virtual postal matter management system, characterized in that the postal image taken by the sequence separator or already taken postal image. The method of claim 1, wherein the rejection analysis system, If there is an input for adding and correcting the dismissal reason for the predetermined dismissal postal image by the user, the dismissal reason for the dismissed postal image is stored as the dismissal reason input by the user. . The method of claim 1, wherein the rejection analysis system, An image processing unit for converting the image into a preset format that can be analyzed using the predetermined postal image format; An image analyzer for analyzing the delivery point information and the rejection reason for the postal images processed by the image processor; And an analysis result providing unit configured to provide the rejection reason analysis result together with the rejected postal image when the user rejects the postal mail image confirmation request. The method of claim 5, wherein the analysis result providing unit, The virtual mail management system, characterized in that if the user has input for creating and modifying detailed reasons for the rejection of the rejected mail image, the analysis result of the mail image is corrected by the user input. The method of claim 6, wherein the rejection analysis system, And a rejection reason correcting unit for correcting the rejection reason for the rejection reason for the rejection reason for the predetermined postal image in which the final rejection reason is reflected. The method of claim 5, wherein the rejection analysis system, Using the final reason for dismissing postal images of the rejected by the reason for the item of the rejection reason item, if there is a request for providing statistical information for each item of the rejection reason item characterized in that it further comprises a statistics processing unit for providing statistics for the item of the rejection reason item Virtual mail management system. The method of claim 5, wherein the image analyzer, An address recognition unit for recognizing a recipient address using the predetermined postal image, and recognizing a postal image in which the address is not recognized as a denied postal image; And a rejection reason analyzing unit for analyzing the rejection reason for the postal image recognized as the rejected mail by the address recognition unit. The method of claim 9, wherein the rejection reason analysis unit, Set and store a plurality of rejection reasons in advance, analyze a postal image recognized as the rejected postal image, check a corresponding rejection reason among the plurality of preset rejection reasons, and provide the confirmed rejection reason to the analysis result providing unit. Virtual mail management system, characterized in that. The method of claim 5, wherein the virtual order classification system, A postal mail volleyball arranging unit for sorting and sorting virtual mails by volleyball using an address recognized in the predetermined postal image; A mail course and order sorting unit for sorting and classifying courses and routes using preset mail order planning information for the virtual mail classified by the volleyball; A reject mail information providing unit for providing a rejection reason for the reject mail image confirmed through the image analyzer according to a user's request; And a normal mail information providing unit that provides a mail image sorted through the mail collecting volleyball arranging unit and the mail course and the order sorting unit in response to a request from a user for the normal mail identified through the image analysis unit. Virtual mail management system. In the virtual mail management system, Using the address information of the mail image and the predetermined mail order planning information for a predetermined mail image, the mail is classified virtually by mail collecting outlets, and then the delivery course and the order are classified. A virtual mail management system comprising a virtual route classification system that provides mail images by volleyball, course portion, and route classification. The method of claim 12, It further comprises a postal image photographing unit for photographing the mail to generate a postal image, And the predetermined postal image is a postal image taken by the postal image photographing unit. The method of claim 12, The predetermined postal image is a virtual postal matter management system, characterized in that the postal image taken by the sequence separator or already taken postal image. The system of claim 12, wherein the virtual order classification system comprises: A virtual mail management system, characterized in that if there is a request for correcting the sorting of mails classified by a user in a wrong order, correcting the sorting of the mail images for the mails that are misclassified. In the virtual mail management system, By analyzing the rejection reason for the rejected mail image rejected because the mail address is not identified using a predetermined mail image, the analyzed rejection reason is stored together with the rejected mail image, and each rejected mail image and And a dismissal analysis system that together with the dismissal reason. The method of claim 16, It further comprises a postal image photographing unit for photographing the mail to generate a postal image, And the predetermined postal image is an image captured by the postal image photographing unit. The method of claim 16, The predetermined postal image is a virtual postal matter management system, characterized in that the image taken by the sequence separator or already taken postal image. The method of claim 16, wherein the rejection analysis system, If there is an input for adding and correcting the dismissal reason for the predetermined dismissal postal image by the user, the dismissal reason for the dismissed postal image is stored as the dismissal reason input by the user. . In the virtual mail management method, A process of photographing a postal image by a postal imager, A process of identifying a postal matter by using the photographed postal image or a previously recorded and stored postal image, and classifying a postal matter which is not easy to identify as a rejected postal matter, A dismissal analysis system confirming the dismissal reason for the dismissed mail, and storing the identified dismissal reason in correspondence with the dismissed mail image; And analyzing the rejected mail item by the user, and providing a reason for rejection together with an image of each of the mail items rejected by the analysis result provider. The method of claim 20, If there is an input for adding or modifying the mail rejection reason by the user, the analysis result providing unit further comprises the step of modifying the analysis result for the mail image, characterized in that the virtual mail management method. The method of claim 20, And a statistical processing unit for generating statistics for each rejection reason item using the final rejection reason for the rejected mail items.

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