KR100942052B1 - System and method for providing scheduling management of mail receipt - Google Patents

Abstract

The present invention relates to a mail reception schedule management system and method thereof.

In the present invention, an existing work plan, which is a plan that is pre-established for a schedule for receiving mail, is provided to the user terminal. In addition, the terminal receives information about a reservation schedule and postal mail that a user wants to receive mail from a terminal of a user who has encountered the existing work plan provided. On the other hand, the user's credit rating is determined based on past records related to the user's receipt of mail, and the determined credit rating is classified into a predetermined grade according to a predetermined criterion. Then, the total time taken to receive the mail according to the sorted grade is calculated. Based on the calculated time, previously received reservation information, and mail information, a schedule for receiving mail is scheduled and priority is given to the sorted class prior to the reservation. Subsequently, the mail is received as scheduled.

Through this, the time required for receiving a large amount of mail can be significantly reduced, and the quality of service can be improved by selectively managing users according to their creditworthiness.

Mail, Reception, Inspection, Reservations, Credit, Post Management

Description

Mailing scheduling system and method thereof {SYSTEM AND METHOD FOR PROVIDING SCHEDULING MANAGEMENT OF MAIL RECEIPT}

The present invention relates to a mail reception schedule management system and method, and more particularly, to a mail reception schedule management system and method for scheduling a schedule for mail reception.

The present invention is derived from a study performed as part of the postal technology development project of the Ministry of Information and Communication and the Ministry of Information and Communication Research and Development [Task Management No .: 2006-X-004-01, Task name: Real-time postal logistics element technology development].

In general, the postal service of the post office, which is a government agency in charge of postal service and postal service, is processed as follows.

First, the post office collects the mail which is put into the mailbox or received directly from the post office at regular intervals, and then sends the collected mail to the central office. Then, the central office sorts the received mails according to a predetermined criterion and organizes them, and transports the mails to the destination.

Specifically, public institutions that issue bills related to utility bills and charges (for example, electricity, telephone, water bills, and various taxes, etc.) are bills delivered at the beginning of the month so that the bill payer can receive them within a fixed period. Calculate A bill is produced based on the calculated fee, and the bill is received at the post office about 15 days.

As a result, the post office must concentrate on specific dates, and thus have difficulty in dealing with the work. And the customer you're accepting has to wait a long time, even if you can't send mail on the date you want.

In order to solve this problem, there is a system in which a mailing company replaces certain tasks of a post office, for example, sending out, and receives a discount in exchange. However, this often happens when the sender does not perform the job correctly or the customer tries to take advantage of the volume and weight of the mail.

As a result, the post office may not only be delayed, but also difficult to allocate resources efficiently. This, in turn, results in a deterioration of the quality of service.

In recent years, with the exponential growth of Internet technology, it is true that the volume of mails has also decreased significantly. In addition, customers who use postal services are also rapidly changing from individuals to companies (such as companies or public institutions).

Accordingly, when a large amount of mail is concentrated at the post office due to the characteristics of the customer, an efficient work processing plan accordingly is necessary.

It is an object of the present invention to provide a system and method for reducing the time required to receive at least one mail.

Mailing schedule management system according to a feature of the present invention for achieving this object, the existing work plan providing unit for providing a user terminal with an existing work plan that is a predetermined plan for the schedule of receiving at least one mail; A reception reservation receiver for receiving a reservation schedule and information on the mail from the terminal of the user in contact with the existing work plan; A credit rating manager for determining a credit rating of the user based on a past record related to receiving the mail of the user, and classifying the determined credit rating into a predetermined grade according to a predetermined criterion; A time calculation unit for calculating the total time for receiving the mail according to the classified grade; And a new job plan provider to reserve a schedule for receiving the mail by reflecting the calculated time, the received reservation schedule, and information about the mail, and providing the reserved schedule to a user terminal.

In addition, a mail receiving schedule management method according to an aspect of the present invention, the step of providing a user terminal with an existing work plan which is a plan that is previously established for the schedule for receiving at least one mail; Receiving a reservation schedule for receiving mail from a terminal of a user who has encountered the existing work plan; Determining a credit rating of the user based on a past record related to receiving the mail of the user, and classifying the determined credit rating into a predetermined grade according to a predetermined criterion; Calculating an overall time for receiving the mail according to the classified grade; And after reserving a schedule for receiving the mail by reflecting the calculated total time and the received reservation schedule, providing the reserved schedule to a user terminal.

According to the present invention, after calculating the time required for receiving mails based on the user's credit rating, a work plan is established by reflecting the calculated time and the schedule desired by the user. Subsequently, the mail reception is carried out according to the established plan, and the result thereof is notified to the user, thereby significantly reducing the time required for mail reception.

In addition, the user can be selectively managed according to the credit quality to improve the quality of the service and at the same time reduce the cost.

Hereinafter, exemplary embodiments of the present invention will be described in detail with reference to the accompanying drawings so that those skilled in the art may easily implement the present invention. As those skilled in the art would realize, the described embodiments may be modified in various different ways, all without departing from the spirit or scope of the present invention. In the drawings, parts irrelevant to the description are omitted in order to clearly describe the present invention, and like reference numerals designate like parts throughout the specification.

Throughout the specification, when a part is said to "include" a certain component, it means that it can further include other components, except to exclude other components unless specifically stated otherwise. In addition, the terms “… unit”, “… unit”, “module”, etc. described in the specification mean a unit that processes at least one function or operation, which may be implemented by hardware or software or a combination of hardware and software. have.

First, a mail reception schedule management system according to an embodiment of the present invention will be described.

1 is a diagram showing the configuration of a mail reception schedule management system according to an embodiment of the present invention.

As shown in FIG. 1, a mail reception schedule management system 100 according to an exemplary embodiment of the present invention is located in a post office 200, and includes a user interface 110 and a mail reception schedule manager 120.

In addition, the mail reception schedule management system 100 is interconnected with at least one user terminal 500 through the communication network 300, the user terminal 500 from a personal computer (PC) to a mobile phone, PDA, notebook, etc. , Various network connection devices.

For reference, an embodiment of the present invention describes that the mail reception schedule management system 100 is located in the post office 200. However, the present invention is not limited thereto, and in some cases, the mail reception schedule management system 100 may be located in a space other than a post office.

In detail, the user interface 110 includes an existing work plan delivery unit 111, a reception reservation requesting unit 112, and a new work plan delivery unit 113. Mail reception schedule management unit 120 is an existing work plan provider 121, credit management unit 122, time calculation unit 123, work plan establishment unit 124, new work plan provider 125 and mail database 126.

First, the user interface 110 provides a preset work plan to the user terminal 500 and receives a reservation schedule for receiving mail from the user terminal 500. The task plan established based on the received reservation schedule is provided to the user terminal 500.

The existing work plan transmission unit 111 may display at least one work plan (hereinafter referred to as an existing work plan) previously established in relation to mail reception, for example, a reservation schedule for each day for mail reception, and the like. Transfer to the user terminal 500 through). Or, it is provided to the user (401 ~ 400n) who visited the post office 200 directly.

For reference, an embodiment of the present invention will be described below for providing the information related to the mail reception schedule to the user terminal 500, rather than the user (401 ~ 400n) who visited the post office 200 directly for convenience of description. .

The reception reservation application unit 112 receives a reservation schedule for receiving mail from a terminal 500 of a user who has encountered an existing work plan. It also receives information about the mail, for example, the type, number, size and weight of the mail.

In this case, the reception reservation application unit 112 allows the user to select a reservation schedule for mail reception in detail, for example, a date, time, and a location, etc. Allow only explicit time period selection.

For reference, if the reservation date desired by the user is too far from the current time, the reception reservation application unit 112 may limit the user in selecting a specific time and place.

The new work plan delivery unit 113 transmits a new work plan, which is a plan that is established by reflecting a reservation schedule and other important matters received from the user terminal 500, to the user terminal 500.

Mail reception schedule management server 120 calculates the total time required to receive mail based on the user's credit rating, and establishes a new work plan based on the calculated time required and the user's desired reservation schedule. Then, the mail is received according to the established work plan, and the result is provided to the user terminal 500.

The job plan provider 121 retrieves an existing job plan from the mail database 126 and provides the job plan to the job plan delivery unit 111, and the job plan delivery unit 111 transmits the existing job plan to the user terminal as mentioned above. Forward to 500.

The credit rating manager 122 determines the credit rating of the user by searching the postal record database 126 for the past records related to the mail reception of the user, and then classifies the determined credit ratings into predetermined grades according to predetermined criteria.

In detail, the credit management unit 122 inquires on the postal mail database 126 of the postal mail reception completion state (such as whether or not charges are received) which is one of the previous records of the user. As a result of the inquiry, if it is the highest grade based on a predetermined criterion, the user's credit rating is classified into one grade.

In addition, the credit rating management unit 122, if the user has no previous record in connection with the receipt of the inquiry result, and gives the maximum positive credit rating in consideration of the policies and circumstances of the individual concentration station.

On the other hand, the credit rating management unit 122 classifies the user's credit rating to the lowest level, which is the last level among the grades of the predetermined level, if the previous record of the inquired user is the lowest level in view of a predetermined criterion.

The time calculation unit 123 determines the scope of the work (eg, mail classification, address classification, etc.), the total number of mails, and the like, according to the classified class. Based on the determined information, the total time required to receive at least one mail item requested by the user is calculated.

At this time, the time calculation unit 123 inquires the actual work time for each mail stored in the mail database 126, and then calculates the total time based on the inquired time.

For reference, the time required to receive mail of a low-credit user is proportional to the total number of mails, and the time required to receive mail of a high-credit user is not proportional to the total number of mails. The specific time calculation method will be described later.

The work plan planning unit 124 establishes a new work plan based on the calculated time required, a reservation schedule requested by the user, and information about mail.

In this case, the job planning unit 124 may schedule an online scheduling method of the FCFS (First Come, First Served) scheme based on a time slot, and a schedule before a reservation deadline. Use a rescheduling scheduling method.

For reference, when the job planning unit 124 establishes a new job plan by using the online scheduling of the FCFS technique, the time slot between the job and the job is equal to the workload of the user with the highest credit. Preset at intervals that can be handled with 2 probabilities. At this time, the numerical value of the probability may be arbitrarily determined according to the characteristics of the user and the work or the situation of the counter.

The reason is that by setting a minimum time interval between the task, the task eliminates the unusable idle time between the task and the benefit of the high credit users. On the other hand, it can lay the foundation for penalizing low-credit users.

In addition, the new work plan providing unit 125 manages the mail reception schedule by giving priority to the first-come first-served process as mentioned above. However, in order to prevent the reservation of a person with a low credit rating from being processed first, a predetermined number of times deemed important are set in advance as the reservation prohibition time.

At a preset time, a reservation is made with priority to receiving mail of a high credit person.

In addition, the new work plan provider 125 receives the mail on the corresponding date (or time) according to the established new work plan, and provides the received information and the new work plan to the user terminal 500.

The mail database 126 stores information on the user's creditworthiness, existing and new work plans, the time it takes to receive mail, the volume of receipts, and past records related to the user's receipt of mail.

As such, the mail reception schedule management system 100 according to the embodiment of the present invention calculates the total time required to receive mail based on the user's credit rating. And a new work plan is established by reflecting the calculated time required and the schedule desired by the user. Subsequently, the mail is received on the date according to the established new work plan, and the received information is provided to the user terminal 500.

Through this, the embodiment of the present invention receives the mail on the date or time desired by the user, so that the user can reduce the waiting time when receiving a large amount of mail. In addition, by selectively managing the user according to a predetermined standard, it is possible to improve the quality of the service and at the same time reduce the cost.

Next, a mail reception schedule management method according to an embodiment of the present invention will be described based on the mail reception schedule management system 100 having the above-described structure.

FIG. 2 is a flowchart sequentially illustrating an operation process of the mail reception schedule management system shown in FIG. 1.

As illustrated in FIG. 2, the existing work plan providing unit 121 displays an existing work plan (for example, a reservation status by date for receiving mails, etc.) through the existing work plan transferring unit 111. Provided in (S201).

Then, the user inquires the reservation status and the like through his terminal 500, and then selects in detail the date, time and place desired to receive mail. In this case, the user may roughly select only the mail reception date, not the details.

Accordingly, the reception reservation application unit 112 receives a reservation schedule desired by the user from the user terminal 500 and information regarding the mail (for example, the type, number, size, and weight of the mail) (S202). .

On the other hand, the credit rating management unit 122 checks (S203) the past records related to the user's mail reception in the mail database 126 to determine the user's credit rating (S204), and then determines the determined credit rating to a predetermined level according to a predetermined standard. Classify (S205).

Then, the time calculation unit 123 determines the scope of the work (for example, mail classification, address classification, etc.) and the total number of mails to be received, according to the classified class. And based on the determined matters to calculate the total time required to receive the mail (S206).

At this time, the time calculation unit 123 inquires the actual work time for each mail stored in the mail database 126, and then calculates the total time based on the inquiry time and the determined matter.

For reference, the required time calculating unit 123 calculates the total time based on the Kalman Filter according to an embodiment of the present invention. Since the Kalman filter is easily understood by those skilled in the art, detailed description thereof will be omitted.

Thereafter, the work plan planning unit 124 establishes a new work plan based on the calculated time required, a reservation schedule required by the user, and information about a mail.

First, when a reservation schedule required by a user is concrete, a process of establishing a new work plan according to the same will be described.

When the user specifically requests (S207, S208) a specific short Term Scheduling, for example, a date, time, and location of performing a mail reception, the work planning establishment unit 124 sends a message to the mail database 126. Examine the existing stored work plan to check whether the mail can be received in the date, time and place required by the user (S209).

As a result of the check, if the mail can be received in the requested schedule, the work plan establishment unit 124 schedules the corresponding schedule (S210), and informs the user terminal 500 of the scheduled schedule (S211).

On the other hand, if it is impossible to receive mail in the requested schedule as a result of the check, the work plan planning unit 124 rejects the reservation (S212), and the rejected matters are also notified to the user terminal 500.

Next, when the reservation schedule required by the user is not specific, a process of establishing a new work plan according to the description will be described.

If the user requires only a non-specific Long Term Scheduling, for example, a date or a period of time during which the mail is received, the task planner 124 may not be able to select an existing task plan stored in the mail database 126. Investigate and search all the times available for mail reception in the schedule of the requested date (S213).

As a result of the search, if there is no time or place where mail can be received, the work plan planning unit 124 rejects the reservation (S212), and informs the user terminal 500 of the rejected matter.

On the other hand, if there is a time when mail reception is possible as a result of the search, the work plan establishment unit 124 searches for a time that satisfies a predetermined criterion and schedules a mail reception schedule.

In detail, the work plan planning unit 124 searches all the times when mails can be received in the schedule of the reception date mentioned by the user, and then searches for the longest time interval between the start time and the end time of all the searched times. (S214).

Subsequently, the work plan planning unit 124 schedules a reception schedule at a time at which the searched time is in the middle (S215). 3 is a view showing an example of such a reservation schedule reservation.

3 is a diagram conceptually illustrating a mail receiving schedule process according to an embodiment of the present invention.

For reference, in FIG. 3, a gray part is a time when mail reception is already reserved, a white part is a reservation available time, and a black part is a newly scheduled time. And the dotted line means that the reservation request has been denied, and the solid line means that the reservation request has been accepted.

Sequentially, first, when the reservation request is received from the user terminal 500 to start receiving at 4:20 for the mail having a time of 20 minutes, the work plan establishment unit 124 is shown in FIG. As you can see, there are other mail-receiving tasks already in place at that time, so I refuse to make a reservation.

Second, when a reservation request for a non-scheduled schedule (for example, start of reception at any time) is received from the user terminal 500 for mail having a time of 20 minutes, the work plan establishment unit 124 receives the request. Search all the time when work is available.

As a result of the search, there are several times where reception is possible, as shown in Fig. 3, the time from 3:40 to 4:20 (40 minutes), and the time from 4:40 to 5:40 (60 minutes). ), Select one of these times.

When selecting, the work plan planning unit 124 selects the longest time (60 minutes) from the start time to the end time among the searched time. Thereafter, the work planning establishment unit 124 reserves a time from 5 o'clock to 5:20, which is the center of the selected time.

As such, embodiments of the present invention eliminate the idle time that occurs between a task and the task by setting a minimum interval between the task and the task. In addition, while providing benefits to users with high credit ratings, they lay the foundation for penalizing users with low credit ratings.

In other words, a user with a high degree of credit may be provided with a reservation service for receiving mail at a desired time without having to reserve mail in advance in advance. On the other hand, low-credit users do not have the time they want, or they have to pay for it in advance. You also have to take the risk of not sending mail at the time you want.

Next, when a reservation request is received from the user terminal 500 for a non-scheduled schedule (for example, start of reception at any time) for a mail having a time of 60 minutes, the work plan establishment unit 124 receives the request. Since there is currently no time available, the reservation is rejected.

Fourth, when a reservation request is received from the user terminal 500 for a non-scheduled schedule (for example, starting a reception desk at any time) with respect to a mail having a time of 40 minutes, the work plan establishment unit 124 receives 3 Schedule a mailing schedule at 40 minutes (40 minutes) from 40 minutes to 4:20.

Fifth, when a reservation request is received from the user terminal 500 for a non-scheduled schedule (for example, starting a reception desk at any time) for a mail having a time of 40 minutes, the work plan establishment unit 124 is currently present. Since there is no time available, the reservation is rejected.

Sixth, when a reservation request is received from the user terminal 500 to start a reception task at 4:40 for a mail having a time of 20 minutes, the work plan planning unit 124 is empty because the corresponding time is not available. Schedule your appointment on time.

Thereafter, the new work plan providing unit 125 provides the user terminal 500 with at least one new work plan and the result through the new work plan delivery unit 113 (S211).

As such, the mail reception schedule management system 100 according to an embodiment of the present invention calculates the total time required for mail reception based on the user's credit rating, and then reflects the calculated time and the schedule desired by the user. Establish. Subsequently, the mail reception is carried out according to the established plan, and the result thereof is notified to the user, thereby significantly reducing the time required for mail reception.

The embodiments of the present invention described above are not only implemented through the apparatus and the method, but may also be implemented through a program for realizing a function corresponding to the configuration of the embodiment of the present invention or a recording medium on which the program is recorded. Implementation can be easily implemented by those skilled in the art from the description of the above-described embodiments.

Although the embodiments of the present invention have been described in detail above, the scope of the present invention is not limited thereto, and various modifications and improvements of those skilled in the art using the basic concepts of the present invention defined in the following claims are also provided. It belongs to the scope of rights.

1 is a diagram showing the configuration of a mail reception schedule management system according to an embodiment of the present invention.

FIG. 2 is a flowchart sequentially illustrating an operation process of the mail reception schedule management system shown in FIG. 1.

3 is a diagram conceptually illustrating a mail receiving schedule process according to an embodiment of the present invention.

Claims (9)

An existing work plan providing unit for providing a user terminal with an existing work plan which is a plan that is pre-established for a schedule of receiving at least one mail; A reception reservation receiver for receiving a reservation schedule and information on the mail from the terminal of the user in contact with the existing work plan; A credit rating manager for determining a credit rating of the user based on a past record related to receiving the mail of the user, and classifying the determined credit rating into a predetermined grade according to a predetermined criterion; A time calculation unit for calculating the total time for receiving the mail according to the classified grade; And A new job plan providing unit which schedules a schedule for receiving the mail by reflecting the calculated time, the received reservation schedule, and the information about the mail, and provides the scheduled schedule to a user terminal. Mail reception schedule management system comprising a. According to claim 1, A mailing database in which mail related information, which is information including at least one of the existing work plan, a past record related to receiving mail of the user, the determined credit rating, the scheduled schedule, and actual work time for each mail, is stored. Mail reception scheduling system further comprising a. The method of claim 2, The required time calculation unit, According to the classified class, after determining the range of work to be performed and the total number of mails, the total time required to receive the mails is based on the determined matters and the actual work time for each mail stored in the mail database. Mailing schedule management system to calculate. The method of claim 2, The new work plan provider, Online scheduling method, which is a method of scheduling priority mailing schedules of users who have previously applied based on the current time; A scheduling method of rescheduling the scheduled schedule before mail reception starts on the scheduled schedule The mail reception schedule management system which schedules the reception of the said mail using any one of them. The method of claim 4, wherein The new work plan provider, A mail reception schedule management system that reserves a mail reception schedule of a user with priority based on the determined credit rating. In the mail reception scheduling system to manage the mail reception schedule, Providing an existing work plan to the user terminal, the existing work plan being a pre-set plan for receiving at least one mail; Receiving a reservation schedule for receiving mail from a terminal of a user who has encountered the existing work plan; Determining a credit rating of the user based on a past record related to receiving the mail of the user, and classifying the determined credit rating into a predetermined grade according to a predetermined criterion; Calculating an overall time for receiving the mail according to the classified grade; And Booking a schedule for receiving the mail by reflecting the calculated total time and the received reservation schedule and providing the reserved schedule to a user terminal Mail reception schedule management method comprising a. The method of claim 6, Receiving the reservation schedule, Receiving a reservation schedule from the user terminal, the reservation schedule including at least two of a date, a time, and a place for receiving mail; And Receiving a reservation schedule including any one of a date, a time, and a place for receiving mail from the user terminal; Mail receiving schedule management method comprising any of. The method of claim 7, wherein Providing the scheduled schedule to the user terminal, Checking the contents of the reservation schedule received from the user terminal; Retrieving the entire schedule of the existing work plan if the checked contents include at least two of a date, time, and place where the mail is to be received; Searching whether there is a schedule corresponding to the received reservation schedule among the searched entire schedules, and then checking whether mail is accepted in the searched schedule; If mail is received on the confirmed schedule, reserving mail on the confirmed schedule; And If it is not possible to receive mail on the confirmed schedule, refusing to make a reservation Mail reception schedule management method comprising a. The method of claim 7, wherein Providing the scheduled schedule to the user terminal, Checking the contents of the reservation schedule received from the user terminal; Retrieving the entire schedule of the existing work plan if the checked contents include any one of a date, a time, and a place for receiving mail; Searching all the available times of the reservation request for receiving mail in the searched entire schedule; Extracting the longest interval from the start time to the end time of all the searched times; And Reserving a schedule for receiving the mail at a time in the middle of the extracted time; Mail reception schedule management method comprising a.

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