KR20100066379A - System and method for providing object shared service using selective share of service object - Google Patents

Abstract

PURPOSE: An object sharing service supply system and a method thereof using a selective share of a service object for efficiently supplying services through divided/managed service object groups are provided to secure service suppliers by supplying services based on a share relation after sharing services suppliers. CONSTITUTION: A registering/managing unit(25) registers service suppliers according to each service field. An object matching unit(27) selects the service provider coincided with the service connection condition through the coupling of the registering/managing unit according to a service request of the service requestor. The object matching unit supplies information about the service requester to the selected service supplier. The registering/managing unit manages the registered member.

Description

System for providing object sharing service using selective sharing of service objects and its method {SYSTEM AND METHOD FOR PROVIDING OBJECT SHARED SERVICE USING SELECTIVE SHARE OF SERVICE OBJECT}

The present invention relates to an object sharing service providing system and a method using selective sharing of service objects, and more particularly, a service provider (first service object group) and a service provider (second service) which are components related to performance of a service. Object groups) and service users (third service object group) can be classified / managed in a shared or non-shared relationship based on voluntary intention of the objects, and services can be efficiently provided through such a group of managed service objects. The present invention relates to an object sharing service providing system using selective sharing of service objects, and a method thereof.

For example, a service provider (first group of service objects) may be selectively shared with multiple affiliates, that is, service providers (second group of service objects), or directly or indirectly to a service requester (third group of service objects). In the case of optimally meeting certain service provision conditions, it is possible to directly provide a service.

On the other hand, the service provider (second service object group) is a low cost through a plurality of service providers (first service object group) through the exclusive (non-shared) or selective sharing (when conditions are mutually matched) Effective service can be provided by securing service object group, and service requester (third service object group) can be conveniently managed through selective sharing.

In addition, the service requester (third service object group) may select a service provider (second service object group) according to various conditions, and by selecting a service provider (first service object group) directly according to the conditions, a more rational and efficient service Can be provided.

Taking transport services as an example among various services, in a conventional transport service, a large number of carriers (service providers) are “consigned” to a specific carrier (service provider, service provider) and are only referred to or commissioned by the carrier. Provided.

In these carrier-only transportation services, it is difficult to digest high season shipping orders if the carrier does not have enough carriers (and it is difficult to optimally meet the request of the requester), and if so many carriers In addition, the carrier's profits are reduced by increasing the non-transportation time (idle-time without transportation) of the carrier.In addition, the carrier's profit is increased by increasing the non-transportation time because the carrier receives only one transport company. There is a problem that decreases.

In addition, in the conventional transportation service, it is difficult to grasp the current status information (service provider information) of the carrier in real time, and since the transportation service must be received only through the carrier, the service requester (service user) cannot directly deal with the carrier. Since the shipping cost includes the distribution cost, there is a problem that the overall shipping cost increases.

The prior art as described above has to secure and manage more service providers in order to provide a smooth and quick service from a service provider company (second service object group), and wait for service from a service provider position (first service object group). The rate of return is low due to the increase in time (service idle time without waiting for service), and the service cost increases due to difficulty in dealing directly with the service provider for the service user (service requester) (third service object group). And, to solve this problem is a problem of the present invention.

The objects of the present invention are not limited to the above-mentioned objects, and other objects and advantages of the present invention which are not mentioned can be understood by the following description, and will be more clearly understood by the embodiments of the present invention. Also, it will be readily appreciated that the objects and advantages of the present invention may be realized by the means and combinations thereof indicated in the claims.

In order to achieve the above object, the present invention provides a service provider (first service object group), a service provider (second service object group), and a service user (third service object group) which are components related to performance of a service. Based on the voluntary intention of the objects, they are divided / managed into a shared or non-shared relationship, and when a service provider is requested, the service provider selects a service provider that can perform optimal service among shared / non-shared (exclusive contractor) service providers. To perform the service.

More specifically, the present invention, in the object sharing service providing system using the selective sharing of service objects, the service provider and service providers are registered and managed for each service area, the service provider provides the service in the form of exclusive or object sharing Registration / management means for registration management to belong to a company; And an object matching means for selecting a service provider corresponding to a service connection condition through interworking with the registration / management means according to a service request of a service requester, and providing information on the service requester.

In addition, the present invention, in the method of providing an object sharing service using the selective sharing of service objects, the service provider and service providers are registered and managed for each service area, the service provider is in the form of exclusive or object sharing to the service provider company A registration / management step of registering and managing to belong; A matching step of determining a service provider according to a service connection condition among exclusive / shared service providers belonging to a corresponding service field according to a service request of a service requester; A confirmation step of individually / sequentially confirming whether the service provider is granted to the determined service providers; And a delivery step of delivering information of the service provider who has accepted the service provision to the service requester.

Such inventions share and share service provider companies (service providers, service providers) or service providers in various service sectors (e.g., surrogate operation, call taxi, quick service, call ben, daily and short-term personnel services, etc.). By providing these services based on relationships, a "service provider" can secure more service providers without unnecessarily having multiple service providers unattended, allowing them to quickly connect the best service providers to their customers. For example, a "service requester" has the effect of directly connecting with a service provider and receiving the service without having to go through the service provider.

That is, the present invention enables a service provider to optimize service quality and operating costs, and allows a service requester to directly receive a service from a service company or a service provider based on more objective data. This has the effect of increasing the frequency of service performance to maximize profits.

In addition, the present invention, by allowing the service provider to connect to a plurality of service providers through a selective sharing method, it is possible to reduce the service idle time due to the service request through a plurality of paths, thereby It can provide cost reduction and profit increase effect, and also can receive the customer's demand in real time, thereby reducing the service distribution process to provide optimal service.

In addition, the present invention, by providing a service requester (service user) can be provided to the service optimally quickly with one service request, and further by directly connecting the service provider without an intermediate process to provide the service, It has the effect of reducing the time / cost by simplifying the distribution stage (process) of the.

In particular, the present invention has the effect of minimizing the non-transportation time in the transportation service by (1) firstly, letting the carrier (driver) receive the transportation instruction with respect to the multiple carriers, and (2) secondly, the transportation By allowing a company (transportation service provider) to secure a large number of carriers, it is possible to maximize transportation rates by providing real-time transportation services to customers' (consumer's) needs, and also reduce excessive maintenance costs associated with call center operations. (3) Third, the customer (service requester) can search for the transporter, carrier information, insurance status, service time conditions, etc. that can be transported through a personal mobile terminal (computer, mobile communication terminal, etc.) in real time. It is possible to reduce the cost of transportation and to provide one-stop service through direct dealing with the carrier. (4) The present invention also has the effect of allowing a mobile telecommunications company to generate revenue through the sale of a carrier-only terminal and a carrier service widget.

That is, the present invention has the effect of maximizing the profits of the transport company operating the call center, the agency driver, and the customer through efficient use of existing limited transportation resources (agent, driver, etc.).

The foregoing and other objects, features and advantages of the present invention will become more apparent from the following detailed description of the present invention when taken in conjunction with the accompanying drawings, in which: There will be. In the following description, well-known functions or constructions are not described in detail since they would obscure the invention in unnecessary detail. Hereinafter, a preferred embodiment of the present invention will be described in detail with reference to the accompanying drawings.

1 is a conceptual diagram illustrating an object sharing service using selective sharing of a service object according to the present invention.

According to the present invention, regardless of whether the plurality of service providers (first service object group) 13 belongs to a specific service company (service provider), the service provider (first service object group) is selectively selected by service field (type). Form an object-sharing group according to voluntary intentions, that is, targeting service providers (first service group) belonging to different service providers or individual service providers (first service object group) not belonging to a specific service provider. Thus, a shared object group is formed for each service area, and a service requester is quickly and easily connected to an optimal service provider based on the shared object group. The present invention can be applied to a variety of services such as labor market, surrogate operation, transportation (quick service, delivery, moving, delivery, etc.).

The object sharing service providing system 10 according to the present invention is a third party (three subjects), namely, a service requester 11, a service provider (service provider, Service provider) 12 and the service provider 13 by mutually coupling / connecting them, so that a specific service can be smoothly provided from the service provider 13 to the service requester 11. Hereinafter, each principal is demonstrated as follows.

First, the service provider (service provider, service provider) 12 performs real-time interlocking with the exclusive (non-shared, that is, registered with only one affiliated company) / shared service providers through the object sharing service providing system 10. Represents a service distributor that provides services.

Next, the service provider 13 is assigned to a specific service provider (service provider) 12 through the object sharing service providing system 10 or shared with a plurality of service providers 12 (specific service provider The service providers belonging to may also belong to other service providers through a shared relationship), or they may provide service direct transactions individually.

Here, the 'service provider' 13 may be regarded as a subject of a service since the service provider directly provides a service to the service requester, but the present invention forms the service provider as a shared pool so that the service requester 11 Since it is related to a service that connects to the present invention, the term 'object' will be described in consideration of being shared.

The service requester 11 represents a service user who requests a service from the service provider 13 or the service provider (service company) 12 through various wired / wireless terminals.

The service requester 11, the service provider 12, and the service provider 13 described above may be regarded as “three subjects” in connection with the provision of the intangible service, but the object sharing service providing system 10 according to the present invention is provided. Looking at this, it can also be seen as an object (object) in which a shared / non-shared relationship is formed. In this respect, the terms first, second, and third service object group are used.

The service requester 11, the service provider 13, and the service provider (service provider, service provider) 12 are connected to each other or to the object sharing service providing system 10 through a communication network using their terminals ( Connected).

Here, the communication network includes various wired / wireless communication networks such as a Public Subcriber Telephone Network (PSTN), the Internet, a mobile communication network, a wireless LAN, a WiBRO network, a digital TRS (Trunked Radio System) network, and the like.

On the other hand, a terminal (access terminal) used by the service requester 11, the service provider 13, the service provider (service provider) 12, etc., includes a mobile phone, a smart phone (including PDA), a TRS terminal, a general wired or wireless telephone, a general Wired and wireless Internet terminals (UMPC / laptop / PC, etc.) is applicable. That is, the service requester 11, the service provider 13, or the service provider (service provider) 12 is no difference in receiving the corresponding service even if using any of the above terminal.

2A and 2B are diagrams illustrating an embodiment of an object sharing service providing system according to the present invention.

Looking at the system configuration centering on various functions performed by the object sharing service providing system 10 according to the present invention, the object sharing service providing system 10, as shown in Figure 2a, the overall control device 20, The object sharing service processing apparatus 21 includes a connection / communication server 22 and a DB server 23.

First, referring to the general control device 20, the overall control function for the object sharing service providing system 10, in particular, the security function, authentication function, server distribution function (when there are multiple servers of the same function load ( It automatically connects to the load or not to the minimum load) and performs various device / user monitoring functions.

Next, the object sharing service processing apparatus 21 will be described in detail.

The object sharing service processing apparatus 21 includes a computer telephony integration (CTI) processing unit 211, a service provider (service provider) registration / management unit 212, a service provider registration / management unit 213, a UMS management unit 214, and a location. Includes various individual systems such as / geographic information acquisition / processing unit 215, service requester registration / management unit 216, settlement management unit 217, insurance management unit 218, application connection management unit 218 for each terminal, and the like. In addition, it may include a management unit (system) for performing various application functions. Each is demonstrated as follows.

The CTI processing unit 211 performs a computer telephony integration function, and provides an application for processing a request of a corresponding customer by receiving a telephone call from a reception desk of a service provider. That is, the CTI processing unit 211 is a function for real-time monitoring for the administrator, the function of monitoring the overall call (Call) and resource status for effective call distribution (PSTN) and other (Internet, satellite) call Integrated monitoring function, messaging function, self-monitoring function for agent, various statistics analysis and graph support function, in / out bound support function, rational call distribution function considering priority, pre-call / Perform all database (DB) number / automatic search function related to the after call.

The service provider (service provider) registration / management unit 212 manages the conditions of the company information of the service provider (service provider), the list of service providers for providing the service, and the cost of service provision and a contract with the shared service. do. That is, the service provider (service provider) registration / management unit 212 includes service provider company information (including representative basic information), service use contract terms, service field, service provider (exclusive and shared) list (object list), and insurance information. (Linked with Insurance Management Department), Customer List (Linked with Service Requester Management Department), Charges by Service, Shares and Contract Terms and Conditions by Service, Service Level, etc.

The service provider registration / management unit 213 stores / manages information related to a service provider (first service object group) to be shared, and more specifically, manages and manages personal information of the service provider (first service object group). It is stored (registered) / managed about experiences and proficiency of provided services, and other service provision costs, and the information managed is used as data such as contracts with service providers (service providers) who want to share.

Here, the information stored (registered) / managed by the service provider registration / management unit 213 includes personal information (resident number, information of a service provider (a person who provides a service to a service requester in connection with a specific service such as a surrogate driver), etc.). Phone number, address, etc.), service proficiency, service field (agent, welding, etc.), service cost (daily wage, hourly wage, etc.), insurance information (in conjunction with insurance management), terminal information (program registration for each terminal), Includes whether a particular service provider (service provider) is a member, the company (subsidiary), and the list of sharers (other service providers that will form a shared relationship in addition to the service provider).

Unified Messaging System (UMS) (or simply referred to as 'UMS management') 214 is a Text-to-Speech (TTS) technology that converts text to voice and TTF (Text-) to convert text to fax. to-fax (for example, a function of converting data from a DB into a fax file in a fax on demand), and speech recognition (SR) to recognize and convert the data into data. It manages to send and receive various types of messages using functions.

The location / geographic information acquisition / processing unit 215 is a location of a service provider (eg, a surrogate driver) or a service requester (eg, a surrogate operation service requester) from a GPS (Global Positioning System) satellite or a wireless communication network. The information is acquired, and the acquired location information is processed (processed) in association with the geographic information through interworking with a geographic information system (GIS) and used for providing a service. This allows the service provider to quickly and easily find a specific location (eg, customer location, destination in case of surrogate operation).

The service requester registration / management unit 216 accesses the service requester through his communication terminal (mobile terminal, PC, etc.) and joins the service requester (service company) or / and services related to the desired service. It allows the selection of providers, and manages the identity of the service requester, the main products used, and the frequency and mileage. At this time, the service requester registration / management unit 216 is the service user identity information, access ID / password, the service related information (subscription service type, selected service provider / service provider, etc.), the entire service usage history, service provider (service provider) ) Store (register) / manage usage history, service provider usage history, and service usage level.

The settlement management unit 217 is a third party charge settlement, such as service requester (service user), service provider (service provider) and service provider, bill settlement between the service provider (service provider) and the customer using the service, service provider Calculate the fare based on the contract between the (Service Provider) and the Service Provider, the fare settlement by the direct transaction between the Service User and the Service Provider, and other mileage application settlement.

The insurance management unit 218 acts for the insurance management of the service provider (service provider) and the service provider, and can prevent a situation in which an accident caused during service provision occurs due to a mistake in insurance. As a result, the service requester (user) can use the service with confidence.

That is, the insurance management unit 218 is linked to the premium payment, insurance company management, period (insurance expiration) management, insurance type (service type: individual insurance, temporary insurance) management, insurance product guidance and sales, direct debit and premium payment system And so on.

The terminal-specific application connection manager 219 manages and supports the service connection of each application system (various management units of the management apparatus) as the communication network, communication interface, and service method are different for each terminal type.

Next, the connection / communication server 22 for supporting various connection types will be described in detail.

The WEB server 221 serves as a window for allowing an external terminal (service requester, service provider, service provider, etc.) to access the object sharing service providing system 10 through a communication network such as the Internet.

The WAP server 222 serves as a window for allowing a mobile terminal (cell phone, etc.) of an external (service requester, service provider, service provider, etc.) to access the object sharing service providing system 10.

The WAS server 223 allows a service requester, a service provider, a service provider, and the like to efficiently use various applications provided by the object sharing service providing system 10 through the Internet.

The communication server 224 is an intermediate medium for smooth data communication between respective systems (for example, between internal processors of the object sharing service processing apparatus, and various internal processors of the object sharing service processing apparatus and external terminals, etc.). Play a role.

Meanwhile, the database server 23 performs various functions of supporting a database such as storing, combining, and retrieving all data used in the object sharing service providing system 10. That is, the database server 23 stores all information (identification information, registration information, object sharing related information, transaction information, etc.) related to a service provider, a service provider, a service requester (user), etc. by service field. Store / manage with.

On the other hand, if the object sharing service providing system 10 as shown in Figure 2a is reconfigured around the aspect of forming a selective sharing (service object sharing) relationship and the service provision according to the decision of the optimal service provider, as shown in Figure 2b As shown, the registration / management unit 25, database 26, and object matching unit 27 are included. Hereinafter, each component will be described.

The registration / management unit 25 registers and manages a service requestor as a member and registers and manages a service provider and a service provider (first service object group) for each service area, but the service provider provides the service in the form of exclusive or object sharing. Register and manage to belong to the company.

In addition, the registration / management unit 25 may register an employee (service provider) belonging to a specific service provider company as a shared service provider (shared object) of another service provider company based on the voluntary intention of the employee. At this time, it checks whether the other service provider meets the registered target condition and registers as a shared service provider.

The database 26 stores / manages all information related to the service provider / service provider / service requester registered by the registration / management unit 25, and also stores / manages service completion information made by the object matching unit 27. Managed.

On the other hand, the object matching unit 27, according to the service request of the service requester, through the linkage with the registration / management unit 25 to meet the service connection conditions (location, reliability, cost, service type, license / insurance conditions, etc.) The service provider is selected to provide information on the service requester, and thus, the service is provided between the person selected as the optimal service provider and the service requester.

That is, the object matching unit 27 selects a plurality of service providers that meet the service request conditions of the service requester according to the priority through interworking with the registration / management unit 25, and sequentially services from the service providers having higher priority. The optimal service provider is determined through a process of confirming the intention of providing the service, and information (for example, service requester information, etc.) necessary for providing the service is delivered to the optimal service provider thus determined.

On the other hand, although not shown in Figure 2b, depending on the embodiment, a function module for managing matters associated with the provision of services, such as settlement management / insurance management, etc. may also be added.

3A and 3B are conceptual explanatory diagrams for selective sharing of a service object according to the present invention.

First, selective sharing (selective object sharing) of a service object that can be generally applied through FIG. 3A will be described.

Suppose there are service providers A, B, and C. Service provider A has service providers a1, a2 as employees, and service provider B has service providers b1, b2, b3 as employees. The service provider C has employees c1 and c2. And service providers d and f are individual service providers not belonging to any service provider.

If service providers A, B, and C are allowed to share an object, for example, service provider b2, which is an employee of service provider B, is responsible for establishing a sharing relationship (301, 302) according to the present invention. Through service provider A and C, service provider b2 is a 'shared service provider' for service provider A and C, and is equally or differently from an exclusive service provider according to the service provider's conditions. Can be handled. Whether the service provider is shared (participation in the sharing relationship) is voluntary, and the service provider can freely select the service provider he / she wants as long as the service provider allows the sharing of objects.

In addition, service providers (individual service providers) d and f, which are not assigned to a specific service provider, may belong to as many service provider companies as desired through a shared relationship (311 and 312).

In some embodiments, the service provider may not allow him or her to share a service provider (an individual service provider or a service provider of another service provider) that does not belong to an employee, and is not an individual who is not assigned or shared with any service provider. There may also be a service provider f.

Through the object sharing as described above, a service provider can secure a plurality of service providers without resorting to an employment contract, etc., and also through a plurality of service providers without the need for a specific service provider. You can request for service.

Next, referring to FIG. 3B, object sharing in relation to a surrogate operation service will be described as a specific embodiment.

In the present invention, there is a "agent article (agent driver) shared pool (group)" (310) belonging to a plurality of service providers without being assigned to any service provider by forming an object sharing relationship, which is a proxy Driver ⓐ, ⓑ, ⓒ, ⓓ, ⓔ, ⓕ are included.

Carrier A (service provider) A has three exclusive operators but five additional shared operators, so that eight full agency drivers can be obtained.

On the other hand, since the surrogate driver ⓔ is registered as a shared object for all the carriers A, B, C, and D without being assigned to a specific service provider, it is possible to minimize idle time (latency) when no surrogate operation is performed. Can be.

4 is a flowchart illustrating an embodiment of a service provider, a service provider (service provider), and a service requester registration method according to the present invention.

The service providing company 12 may make a registration request to the object sharing service providing system 10 through its terminal (access terminal) (401). If such a registration request is made, the object sharing service providing system 10 may determine an object. Information about the service provider (e.g., company information, service provider list, service provision cost, etc.) for shared services, shared / non-sharing related information (e.g. whether sharing is allowed, sharing registration conditions when sharing is allowed) , The contract terms and the like with the shared registration service provider when sharing is allowed (402), the detailed registration process will be described in detail with reference to FIG.

On the other hand, the service provider 13 may make a registration request to the object sharing service providing system 10 through its terminal (access terminal) (403a), if there is such a registration request, the object sharing service providing system 10 Personal information (name, age, gender, contact information, company information, etc.) of the service provider, service-related information (service area, service proficiency, etc.), public / non-sharing-related information for the object sharing service [whether shared or non-shared? , Etc., in order to register / manage the selected information on the object to be shared (service provider, service user, etc.) in the case of sharing, service availability conditions (service time window, service location, service cost, etc.) (404). The detailed registration process will be described in detail with reference to FIG. 6.

"403a" indicates a process of directly accessing and registering the object sharing service providing system 10 by the service provider (direct registration process). In another embodiment, the service provider may register through the service provider (403b). . That is, according to the embodiment, if there is a service registration request of the service provider 13, the service provider 12 may perform the selective registration (shared / non-shared registration) of the service provider (indirect registration process).

Meanwhile, the service requester (service user) 11 may access the object sharing service providing system 10 through his terminal and request registration (member registration) (405a). If such a registration request is provided, the object sharing service is provided. The system 10 may include personal information (name, age, gender, contact information, etc.) of the service requester, service-related information (such as service type / content / quality to be provided and selection information about the service provider / service provider) to be provided. (406, see FIG. 10). In some embodiments, the service requester 11 may register through the service provider 12, such as "405b" (indirect registration, via registration).

In Figure 4, the service provider company registration process (401, 402), the service provider registration process (403a, 403b, 404), the service requester registration process (405a, 405b, 406) is shown in order, such as in one embodiment The order of the plurality of registration processes is not limited to FIG. 4.

FIG. 5 is a flowchart illustrating an object sharing service registration method of a service providing company (service company) according to the present invention, and illustrates a process performed by the object sharing service providing system 10.

When the object sharing service providing system 10 receives a registration request from the terminal of the service providing company 12 (500), it first receives information (service providing company information) about the service providing company (502). In this case, the information on the service provider includes the company information (business name, address, business registration number, telephone number, e-mail address, etc.), the list of service providers, the cost of providing the service, whether the object is shared, and the case with the shared service provider. Contract terms, etc.

In operation 504, the object sharing service providing system 10 receives a service field (type of service) (eg, a surrogate operation) through a terminal of the service provider 12.

Thereafter, the object sharing service providing system 10 agrees to share the object with the service provider which is undergoing the registration process (whether to allow the exclusive employee of the other service provider or the individual service provider to be registered as the shared service provider). Check (506).

As a result of the check, when the service provider agrees to share the object, the service provider company 12 uses the terminal of the service provider 12 as a condition to be shared as a certain qualification condition necessary for registration as a shared service provider (object), for example, as a substitute driver. In the case of driving, accident-free training, etc.) is input (508), and registered as a shared service target (object sharing target company) through a process of storing all information input / selected in the registration process in a database (510). In this case, the service provider may openly allow the shared service provider by not setting a sharing target condition.

If the object sharing is not agreed (506), the service provider is registered as a non-sharing type (a service type of not allowing object sharing) (512).

6A and 6B are flowcharts illustrating embodiments of a method for registering an object sharing service of a service provider according to the present invention, and illustrating a process performed by the object sharing service providing system 10.

As illustrated in FIG. 6A, there are two main paths in the process of registering the service provider 13 with the object sharing service providing system 10 (600). One is a process (service registration, indirect registration) that the service provider 13 registers with the object sharing service providing system 10 through the service provider company (service provider) 12 (602, 604), and the other is The service provider 13 directly registers with the object sharing service providing system 10 (direct registration) (see 606 and FIG. 6B).

First, an indirect registration (via registration) process through a service provider (service provider) 12 will be described.

When the service provider 13 connects to a specific service provider (service provider) 12 and requests a registration agent (via registration), the service provider (service provider) 12 shares the object through its terminal. The service provider 10 is connected to the service provider to register the service provider (602).

The object sharing service providing system 10 registers a service provider according to the agency of the service provider (service provider) 12, where the service provider is registered as a shared object of the corresponding service provider 12 (604). . In addition, of course, the service provider information is registered in the object sharing service providing system 10 at the time of registration.

Next, the "direct" registration process of the service provider will be described in detail with reference to FIG. 6B.

When the object sharing service providing system 10 receives a registration request from the terminal of the service provider 11 (610), preferentially receives information (service provider information) about the service provider (612).

The object sharing service providing system 10 receives a service field (service type) (for example, a surrogate operation) through a terminal of the service provider 11 (614).

Thereafter, the object sharing service providing system 10 checks whether the service provider undergoing the registration procedure agrees to share the object (willing to register as a shared service provider of another service provider) (616).

As a result of the verification 616, if the service provider does not agree to share the object, that is, wants to be registered as an individual service provider, the service provider is registered as an individual service provider. At this time, the information input / selected with respect to the service provider is stored in the database, of course.

As a result of the check (616), if the service provider agrees to share the object, the service provider 11 is selected from the service provider 11 to be a service provider to be in a shared relationship (618), and the service provider selects the service provider. In step 620, whether the sharing target condition (shared object condition) is met. For example, in the case of surrogate driving service, if the sharing target condition registered by the service provider is "5 years driving experience and 5 years no accident" (see "508" in FIG. 5), the information input by the service provider is satisfied. Is to check.

As a result of checking whether the sharing target condition is met, if the sharing target condition is met, the object sharing service providing system 10 registers the service provider as a shared object of the selected service provider company (622), and inputs the service provider. All selected information (612, 614, 618, etc.) is stored in the database.

If it does not meet the conditions to be shared, it can not be registered as a shared object, so if there is an individual registration intention (willing to register as an individual service provider) (624), if there is an individual registration intention, the service provider is provided with an individual service. Register as a provider (626), otherwise terminate.

7 is a flowchart illustrating a method for providing an object sharing service using selective sharing of a service object according to the present invention, and shows a case where a service requester 11 makes a service request to a service provider 12.

When the service provider 12 (service provider) 12 receives a request for a specific service from the service requester 11 (700), the service provider 12 transmits the service request to the object sharing service system 10 (702). This causes the object sharing service system 10 to provide an object sharing service.

Through the above process, the object sharing service system 10 recognizing the fact that the service is requested is obtained by searching the database for information (basic information and service related information) about the service requester and / or service provider (704). ). If, as a result of the search, the service requester is not registered as a member, information necessary for registration of the service requester (basic information on the service requester (personal information), service related information such as service request conditions and location information) The service requester is obtained through the service provider (new registration). Here, the "service request condition" includes the type / content / quality of the service to be provided, the qualification or selection information about the service provider / service provider, and the like. According to an embodiment, when the current location information of the service requester or the service provider is needed in connection with the service provision, the corresponding party may be directly inquired or the location information may be obtained by using a location tracking technology.

The object sharing service system 10 includes a service connection condition (ie, a service request condition and a service request condition) among a plurality of service providers (exclusive service providers and shared service providers) belonging to a service provider that receives and transmits a service request at "700". A service provider within a certain priority is determined (706) that meets the conditions of service provision (concept encompassing location / geographic coverage conditions, prompt conditions of service provision, cost conditions, etc.). For example, among the 10 service providers that meet the conditions, the top 3 persons having the highest priority may be determined, and according to an embodiment, an optimal service provider may be determined.

Then, the object sharing service system 10 confirms whether the service provision will be individually provided according to the priority of the plurality of determined service providers (708). If the service requester has provided special conditions, the service requester will be forwarded with the special condition of the service request.

The service provider receiving the service provider intention confirmation message transmits a response message containing the intention to accept or reject the service provision (710). In this case, the service provider may transmit or reject the reject response message when there is no intention of providing the service.

When the object sharing service system 10 receives a response message containing the intention to accept service provision from a specific service provider (710), it notifies the service provider that the service connection is established (712). If the object sharing service system 10 receives the response message of the rejection intention from the service provider that has sent the service providing confirmation message, or if the object sharing service system 10 does not receive the response message within a predetermined time, the "708" and "710" for the next service provider. Repeat the process.

In addition, the object sharing service system 10 includes information necessary for providing a service (for example, basic information (personal information) of a service requester, location information (for example, the current location of a service requester in case of surrogate operation), and a service transaction. The established condition information, etc.) is transmitted to the service provider (714).

In addition, the object sharing service system 10 notifies the service requester 11 that the service will be provided (service notification) (716).

Thereafter, the service provider provides the service to the service requester (718).

8 is a flowchart of a second embodiment of a method for providing an object sharing service using selective sharing of a service object according to the present invention, and illustrates a case in which the service requester 11 makes a service request to the object sharing service providing system 10. .

When the object sharing service providing system 10 receives a request for a specific service from the service requester 11 (800), the object sharing service providing system 10 obtains information about the service requester by searching the database (802). If there is no information on the service requester in the database, the service requester is requested to input the information to obtain the service requester information. That is, a new registration process for the service requester is performed.

In addition, the object sharing service providing system 10 retrieves (804) a list of service providers (service providers) meeting the service request conditions and transmits the service requester (806).

Accordingly, when the service requester 11 selects a specific service provider (service provider) through the service provider (service provider) list (808), the object sharing service providing system 10 may provide information about the selected service provider. After searching in the database (810), using the obtained information to inform the service provider of the service request information (812). Then, the service provider 12 responds (accept or reject the provision of the service) according to the intention of providing the service (814).

When the service provider 12 responds to the acceptance of the service provision, the object sharing service system 10 provides a service provision condition among a plurality of service providers (exclusive service provider and shared service provider) belonging to the service provider. Determine a service provider within a certain priority that matches (location / geographic coverage conditions, expedited conditions of service provision, cost conditions, etc.) (816). In some embodiments, an optimal service provider may be determined. Although not shown in the drawing, if the service provider company 12 refuses to provide the service, the rejection response is transmitted to the service requester, in which case the service requester may select another service provider.

The object sharing service system 10 separately checks whether the service provider intends to provide the service according to the priority of the determined plurality of service providers in operation 818. If the service requester has provided special conditions, the service requester will be forwarded with the special condition of the service request.

The service provider receiving the service providing doctor confirmation message transmits a response message containing the intention to accept or rejecting the service providing (820). In this case, the service provider may transmit or reject the reject response message when there is no intention of providing the service.

When the object sharing service system 10 receives a response message containing the intention to accept service provision from a specific service provider (820), it notifies the service provider that the service connection is established (822). If the object sharing service system 10 receives the response message of the rejection intention from the service provider that has sent the service providing confirmation message, or if the object sharing service system 10 does not receive the response message within a predetermined time, the "818" and "820" for the next service provider. Repeat the process.

In operation 824, the object sharing service system 10 transmits information (eg, personal information, location information, established condition information, etc.) of a service requester to a service provider.

In addition, the object sharing service system 10 notifies the service requester 11 that service will be provided (service notification) (826).

Thereafter, the service provider provides the service to the corresponding service requester (828).

9 is a flowchart of a third embodiment of a method for providing an object sharing service using selective sharing of a service object according to the present invention, in which the service requester 11 makes a service request to the object sharing service providing system 10, in particular, a service. The case does not refer to the provider.

When the object sharing service providing system 10 receives a request for a specific service from the service requester 11 (900), the object sharing service providing system 10 obtains information about the service requester by searching a database (902). If there is no information on the service requester in the database, the service requester is requested to input the information to obtain the service requester information.

In addition, the object sharing service providing system 10 searches (904) a service provider (how many service providers that meet the service request conditions regardless of the service provider) that meets the service requester's service request condition (904). Among the service providers, a service provider is determined (906) that meets the service provision conditions (location / geographic coverage conditions, expedited conditions of service provision, cost conditions, etc.).

The object sharing service system 10 individually checks whether the service provider intends to provide the service according to the priority of the determined plurality of service providers in operation 908. If the service requester presents special conditions, the service requester special conditions are also delivered.

The service provider receiving the service providing doctor confirmation message transmits a response message containing the intention to accept or rejecting the service providing (910). In this case, the service provider may transmit or reject the reject response message when there is no intention of providing the service. If the object sharing service system 10 receives the response message of the rejection intention from the service provider that has sent the service intention confirmation message, or if the object sharing service system 10 does not receive the response message within a predetermined time, it is referred to as "908" and "910" for the next-level service provider. Repeat the process.

When the object sharing service system 10 receives a response message containing the intention to accept service provision from the service provider (910), information necessary for providing the service (for example, personal information of the service requester, location information, established condition information, etc.) The service provider 912.

In addition, the object sharing service system 10 notifies the service requester 11 that the service will be provided (service notification) (914).

Thereafter, the service provider provides the service to the service requester (916).

Meanwhile, in another embodiment, the service requester 11 makes a service request directly to the object sharing service providing system 10 without using the service provider 12 as a medium, in particular, selecting a specific service provider 13 ( Can be specified). That is, the object sharing service system 10 searches for a service provider that satisfies the service request condition through the process "904" and provides it to the service requester and receives a specific service provider accordingly, or at the service request step of "900". The service provider may be directly selected (designated). As such, when a specific service provider is selected (designated), the “906” process is not necessary. The object sharing service providing system 10 immediately confirms the intention of providing the service to the corresponding service provider 13 (910). The subsequent procedure is the same as "912" to "916".

FIG. 10 is a diagram illustrating an embodiment of a service requester registration process according to the present invention, and shows a service requester registration (member registration) process in FIG. 4.

The service requester 11 uses not only basic information 1000 such as ID, password, name, address, social security number, etc., but also optional information related to service use (eg, service type, service) through his terminal (access terminal). Company (service provider), service provider, etc.) 1002 may be input, and information on service usage history up to date 1002 may also be checked or insurance 1004 may be registered.

The present invention provides a short-term insurance service for a shared carrier (agent) in order to facilitate insurance of the shared carrier, particularly in transportation services (1004). Currently, common carriers are shared with each other through mobile terminals (PDAs, etc.) regardless of their company, regardless of the company they belong to. The problem is that you cannot get benefits. This is because many carriers block personal insurance and insist on group insurance because it is easy to manage the carriers.

Therefore, the present invention is characterized in that it is easy to support the insurance for the shared carrier, thereby activating the subscription of the service provider and service requester (user).

11 is a block diagram of a service network for providing a surrogate operation service using selective sharing according to the present invention.

The service network for providing a surrogate operation service includes a customer 1101 requesting a surrogate operation service, a surrogate operation company A 1102, and a private / share driver 1104 belonging to a surrogate operation company A.

In the case of a surrogate operation service network as shown in FIG. 11, when a customer 1101 who wants to use a surrogate operation service calls a surrogate operation company A (service provider A) 1103 and requests surrogate operation service. This will be described in detail with reference to FIG. 12.

12 is a diagram illustrating an embodiment of a method for providing a surrogate operation service using selective sharing according to the present invention.

When the proxy driving company A 1102 receives a proxy driving service request from the customer mobile communication terminal 1101 (1200), the proxy driving company A 1102 transfers the service request to the object sharing service providing system 1103. (1202). At this time, the surrogate operation company A (1102) can also query whether the customer registered as a member, if the customer is not registered as a surrogate operation company A provides basic information (customer name / Contacts, etc.) are obtained from the customer mobile communication terminal 1101, and transferred to the object sharing service providing system 1103 for registration (new customer registration).

Substitute driving company A inquires the customer of information necessary to establish a surrogate operation service transaction, such as the current customer location, destination, service request conditions (fee, etc.) (1204), and in response to the information necessary to establish a surrogate operation service transaction Received (1206), and transfers the information necessary to establish the proxy service transaction obtained to the object sharing service providing system 1103 (1208). According to an exemplary embodiment, the object sharing service providing system 1103 may query and acquire information required for a surrogate operation service such as a current location of a customer by using a voice recognition service. Here, the location of the customer may be obtained through a location information acquisition method using GPS or a location tracking method using a communication network.

Through the above process, the object sharing service providing system 1103 recognizing the fact that the service is requested is obtained by searching the database for information on the customer and the surrogate operation company A (1210).

The object sharing service providing system 1103 is a service connection condition [service request condition and a service driver] among a plurality of drivers (exclusive driver and shared driver) 1104 who belong to the surrogate driving company A that receives and transmits a service request at "1200". A driver within a certain priority is determined 1212 that meets the service provision conditions (location / geographic coverage conditions, rapid conditions of service provision, cost conditions, etc.). In particular, with respect to the surrogate operation service, location tracking technology is used to track (search) a driver within a certain distance (a predetermined short distance) from a customer.

Thereafter, the object sharing service providing system 1103 confirms the intention of providing the service individually / sequentially according to the priority of the determined plurality of A company drivers (1214). If the customer presents special conditions (for example, fare, etc.), the special condition of the service requester will be forwarded with the call (when the intention to provide the service).

Receiving the service provider confirmation message, the driver A company transmits a response message containing the decision to accept or reject the service provision (1216). In this case, the driver may transmit or reject the reject response message when there is no intention of providing the service.

When the object sharing service providing system 1103 receives the response message containing the intention of accepting the service provision from the driver A of the specific company A (1216), it notifies the proxy driving company A that the service connection is established (1218).

In addition, the object sharing service providing system 1103 transmits the information information (for example, customer basic information such as customer name and phone number, customer location, destination, established service contents, etc.) necessary for providing the service to the driver A company. Deliver (1220).

In addition, the object sharing service providing system 1103 notifies the surrogate operation company A 1102 of the surrogate operation service plan (the service connection is established and the surrogate operation service will be provided) (1222). Here, the substitute driving service schedule notification includes information on the surrogate driver information, arrival time, fare, and the like.

Afterwards, the driver A company provides the service to the customer (1224). When the customer arrives at the destination and completes the payment, the driver A company (agent driver terminal) notifies the object sharing service providing system 1103 that the proxy driving service is completed, and then switches to the transportation standby mode to request the next proxy driving service. Wait.

On the other hand, the method of the present invention as described above can be written in a computer program. And the code and code segments constituting the program can be easily inferred by a computer programmer in the art. In addition, the written program is stored in a computer-readable recording medium (information storage medium), and read and executed by a computer to implement the method of the present invention. The recording medium may include any type of computer readable recording medium.

The present invention described above is capable of various substitutions, modifications, and changes without departing from the technical spirit of the present invention for those skilled in the art to which the present invention pertains. It is not limited by the drawings.

1 is a conceptual explanatory diagram of an object sharing service using selective sharing of a service object according to the present invention;

2 is a block diagram of an embodiment of an object sharing service system according to the present invention;

3A and 3B are conceptual diagrams for selective sharing of a service object according to the present invention;

4 is a flowchart illustrating an embodiment of a service provider, a service provider (service provider), and a service requester registration method according to the present invention;

5 is a flowchart illustrating an object sharing service registration method of a service providing company according to the present invention;

6A and 6B are a flowchart illustrating an object sharing service registration method of a service provider according to the present invention;

7 to 9 are flowcharts of one embodiment of an object sharing service providing method using selective sharing of a service object according to the present invention;

10 is a screen configuration diagram of an embodiment of a service requester member registration process according to the present invention;

11 is a configuration diagram of a service network for providing a surrogate operation service using selective sharing according to the present invention;

12 is a diagram illustrating an embodiment of a method for providing a surrogate operation service using selective sharing according to the present invention.

* Explanation of symbols on the main parts of the drawings

10: object sharing service providing system 11: service requester (service consumer)

12: Service Provider (Service Provider) 13: Service Provider (Object)

25: registration management unit 26: database (DB)

27: object matching unit

Claims (13)

In the object sharing service providing system using the selective sharing of service objects, A registration / management means for registering and managing a service provider and a service provider for each service sector, wherein the service provider is registered or managed to belong to the service provider in an exclusive or object sharing form; And According to the service request of the service requester, the object matching means for selecting the service provider that meets the service connection conditions through the linkage with the registration / management means to provide information about the service requester Object sharing service providing system comprising a. The method of claim 1, The registration / management means, An object sharing service providing system that registers a service provider (employee) belonging to a specific service provider company as a shared service provider of another service provider based on voluntary intention of the service provider (employee). The method of claim 2, The registration / management means, The object sharing service providing system for registering as the shared service provider by confirming whether or not meets the sharing target conditions registered by the other service provider. The method of claim 1, The registration / management means, An object sharing service providing system further performing a function of registering and managing a service requester as a member. The method of claim 1, The object matching means, Location information acquisition means for obtaining location information of the service requester or the service provider; Object sharing service providing system further comprising. The method of claim 5, The location information obtaining means, An object sharing service providing system for acquiring location information using at least one of a query / response method with a location information acquisition target, a GPS use method, and a location tracking method using a communication network. The method of claim 1, The object matching means, And selecting a plurality of service providers meeting the service connection conditions according to the priorities through interworking with the registration / management means, and confirming the intention of providing the services sequentially from the service providers having higher priority. The method of claim 7, wherein The object matching means, The object sharing service providing system for delivering the information necessary to provide the service to the service provider that has sent the service acceptance acceptance response, as a result of the confirmation of the service providing intention. The method of claim 7, wherein The service connection condition is, The object sharing service providing system including a service request condition of the service requester and a service provision condition. In the object sharing service providing method using the selective sharing of service objects, A registration / management step of registering and managing a service provider and a service provider for each service sector, wherein the service provider is registered or managed to belong to a service provider in an exclusive or object sharing form; A matching step of determining a service provider according to service connection conditions among exclusive / shared service providers belonging to a corresponding service field according to a service request of a service requester; A confirmation step of individually / sequentially confirming whether the service provider is granted to the determined service providers; And Delivering the information of the service provider who accepts the service provision to the service requester Object sharing service providing method comprising a. The method of claim 10, The registration / management step, A method of providing an object sharing service that registers an employee (service provider) belonging to a specific service provider company as a shared service provider of another service provider based on the voluntary will of the employee. The method of claim 11, The registration / management step, The object sharing service providing method for registering as the shared service provider by confirming whether or not meets the sharing target conditions registered by the other service provider. 13. The method of claim 12, The checking step, A method of providing an object sharing service that sequentially checks whether a service is provided from a high priority service provider.

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