KR100798741B1 - Airport service providing system using wireless tag for realization of u-airport - Google Patents

Abstract

A system for providing an airport service with an RFID(Radio Frequency IDentification) tag to realize U(Ubiquitous)-airport is provided to simplify procedures for issuing an air ticket, processing entry/departure, and registering luggage, and checking the air ticket, and offer airline information to a mobile terminal of a customer by issuing the RFID tag to the customer at an airline company. An unmanned kiosk(200) is installed in an airport, and is equipped with a tag detector, an air ticket issuer, and a display device. An air ticket reservation server(100) is connected to the unmanned kiosk through the network and includes reservation information of the customer reserving the air ticket. The unmanned kiosk detects the RFID tag of the customer and informs the air ticket reservation server of customer information when the customer approaches the unmanned kiosk. The air ticket reservation server transmits the reservation information to the unmanned kiosk. The unmanned kiosk provides one of information for the air ticket, the luggage, a travel, and an air line to the customer according to the reservation information.

Description

Airport service providing system using wireless tag for realization of U-Airport

1 is a conceptual diagram illustrating the overall concept of the present invention;

2 is a view showing an airport service providing system using a wireless tag for implementing an u-airport according to an embodiment of the present invention;

3 is a view showing the appearance of the unmanned kiosk according to an embodiment of the present invention,

4 is a conceptual block diagram of the unmanned kiosk shown in FIG.

FIG. 5 is a diagram illustrating an example in which an unmanned kiosk displays a search result of a customer's checked baggage on a display device;

6 is a view showing an airport service providing system using a wireless tag for implementing a U-airport according to another embodiment of the present invention;

7 is a view showing an airport service providing system using a wireless tag for implementing a U-Airport according to another embodiment of the present invention;

8 is a block conceptual diagram of an example of the baggage management server shown in FIG. 7;

9 is a view illustrating an example of an image of checked baggage transmitted to a mobile terminal or an unmanned kiosk;

FIG. 10 is a diagram for one embodiment of displaying flight information of a customer on a guide board provided at an airport by applying the location tracking function shown in FIG. 6; and

11 shows another embodiment of the present invention.

* Description of the symbols for the main parts of the drawings

20: Smart Card 21: Wireless Tag

51: Baggage Tag 100: Flight Booking Server

200: unmanned kiosk 300: information server

400: check-in processing server 600: baggage management server

The present invention relates to a system for providing an airport service using a wireless tag for implementing an u-airport, and in particular, the process of issuing a ticket, a procedure, receiving a baggage, and checking a ticket using a wireless tag issued to a customer by an airline. In order to realize the U-Airport for maximizing the convenience of customers by providing flight information such as vehicles, accommodation information, flight delays and cancellations required for the journey from the origin to the destination, The present invention relates to an airport service providing system using a wireless tag.

In general, when a flight is to be booked, the flight is booked in advance through the Internet, arrives at the airport via a vehicle such as a vehicle, and a ticket is issued at the check-in desk. The majority of customers do not take frequent flights, and it is common to use airport buses and taxis that operate regularly since they usually have to travel far from the city center. Also, as is well known, tickets booked on the Internet are issued at the check-in counter, which requires a long time to be issued at the check-in counter. Accordingly, customers who normally use the airport must arrive at the airport one hour before the flight departs, and each customer will handle the check-in procedures in the order described below.

1) present your ID at the check-in to prove your identity

2) presenting the booking number to the check-in staff

3) Checking the reservation information corresponding to the reservation number with the airline staff

4) Checking your baggage

5) tagging checked baggage

After the check-in is processed in this order, the customer will be issued a ticket, and when checking the baggage, the check-in staff will attach a tape tag directly to the baggage. At this time, the customer should check the contents of the ticket issued to him (departure time, stopover information, arrival time, etc. of the flight).

On the other hand, the checked baggage checked by the customer is stored in the aircraft by a baggage transport truck, but sometimes the customer's baggage is unloaded to the other baggage table due to a mistake in baggage handling task instead of the aircraft on which the customer will board. . In this case, it is difficult for the customer to arrive at the destination to find his baggage in a timely manner, and there will be a dispute with the airline. We hereby issue a wireless tag to the customer on the airline side, and use the issued wireless tag to simplify the process of issuing tickets, check-in procedures, baggage claim, and ticket confirmation, and requesting the customer from the point of departure to the destination. By providing flight information such as vehicle, lodging information, flight delay, and cancellation to a mobile terminal of a customer, we propose an airport service providing system using a wireless tag to implement U-Airport to maximize customer convenience. .

As described above, an object of the present invention is to issue a wireless tag to a customer at the airline side, and to simplify the ticket issuance, check-in procedure, baggage reception, and ticket confirmation procedure using the issued wireless tag, and the customer is a destination at the origin Providing airport information such as vehicles, accommodations, flight delays, and cancellations required for the journey to the customer's mobile terminal, providing airport service using a wireless tag to implement U-Airport to maximize customer convenience In providing a system.

According to the present invention, an air service providing system for providing air service to a customer who has a wireless tag with customer information or a cargo with a wireless tag in advance is located in the airport, and the tag An unmanned kiosk having a detector, a ticket issuing unit, and a display device; And a flight reservation server connected to the unmanned kiosk and having reservation information of a customer who reserved a ticket. When the customer approaches the unmanned kiosk, the unmanned kiosk detects a wireless tag of the customer. Notify the flight reservation server, the flight reservation server transmit the reservation information to the unmanned kiosk, the unmanned kiosk according to the reservation information to the customer for the ticket, baggage tag, travel information, and the flight It is achieved by an airport service providing system using a wireless tag for the U-Airport implementation to provide any one of the information to the customer.

Preferably, the server is connected to the flight reservation server, the information providing server for providing flight information of the flight to the mobile terminal of the customer according to the customer's reservation information; further includes.

The flight booking server is connected to a carrier server and can notify the carrier server of the destination and contact information of the customer.

The unmanned kiosk may include a tag detector configured to detect a wireless tag of the customer; And a controller for transmitting the detected wireless tag information of the customer to the flight reservation server and receiving reservation information corresponding to the transmitted wireless tag information. The control unit controls the ticket issuing unit to control the reservation information. It is desirable to issue a ticket according to the above.

The reservation information includes information about the destination, the flight, and the baggage of the customer, and it is preferable that the baggage is checked.

Preferably, the unmanned kiosk further includes a tag issuing unit for issuing a baggage tag attached to the baggage of the customer when the baggage is required.

The baggage tag is preferably an RFID tag.

It is preferable that the said radio tag is an RFID tag.

Preferably, the display apparatus has a touch screen that allows the customer to input a reservation number when providing a ticket to the customer.

The above object is according to the present invention, in the air service providing system for providing aeronautical services to a customer using a smart card equipped with a wireless tag having customer information, the smart card information of the customer who booked a flight over the Internet A reservation information database having reservation information; And comparing the customer's smart card information received through the at least one smart card detector provided in the airport with the reservation information provided in the reservation information database, and searching if the smart card information corresponding to the reservation information is found. It is achieved by a check-in processing unit for processing a boarding procedure required by the customer according to the information.

The check-in processing unit, it is preferable to provide any one of the customer information, reservation number, flight information, baggage information, and the seat number requested by the customer to the check-in terminal provided in the check-in zone in the airport.

The check-in terminal is previously inputted with any one of customer information, a reservation number, flight information, baggage information, and a seat number requested by the customer, provided by the check-in processing unit, from among information to be input for ticket issuance. It is desirable to be.

Preferably, the form data conversion unit for converting any one of the customer information, reservation number, flight information, baggage information, and the seat number requested by the customer in accordance with the format of the ticketing program installed in the check-in terminal; It further includes.

The check-in terminal is connected to a smart card detector for reading out the wireless tag mounted on the smart card, and when the customer contacts the smart card with the smart card detector, the wireless tag mounted on the smart card. Information is provided to the check-in processing unit, the check-in processing unit provides the reservation information to the form data conversion unit when the reservation information corresponding to the tag information exists, and the form data conversion unit provides the reservation information. It is preferable to convert to provide to the procedure terminal.
Preferably, the detection area of each of the smart card detector overlaps, and further includes a position determination unit for determining the location of the customer with reference to the overlapping state of the detection area detected by the smart card detector.
The boarding procedure processor may transmit the reservation information to the procedure terminal when the customer approaches the procedure according to the determination result of the location determination unit.
It is preferable that the smart card detector is an RFID reader.
According to the present invention, in the airport service providing system using a wireless tag for implementing the U-Airport providing aeronautical services to customers using a mobile phone equipped with a wireless tag having customer information, from the aircraft A baggage reader for acquiring an image of the baggage from a baggage table that allows the customer to find the unloaded baggage and reading a baggage tag attached to the baggage; and from the baggage reader to the image and the wireless tag And a baggage management server for acquiring information about the baggage and determining the baggage of the customer, wherein the baggage management server is achieved by a transmission module that receives an image of the baggage and transmits it to the mobile phone of the customer.
The baggage reading device may include an image pickup unit for capturing the baggage rotating the baggage table, transmitting the captured image to the baggage management server, and a baggage tag detector for detecting a baggage tag mounted on the baggage. desirable.
Preferably, further comprising an image database for storing the captured image.
The transmission module is connected to a flight reservation server having reservation information reserved by the customer through the Internet, and obtains the contact information of the mobile terminal of the customer from the flight reservation server, and refers to the captured image of the baggage. It is desirable to send it.
According to the present invention, in the airport service providing system using a wireless tag for implementing the U-Airport providing aeronautical services to customers using a mobile phone equipped with a wireless tag having customer information, from the aircraft An image database storing an image of the baggage in the baggage table that allows the customer to find the unloaded baggage and an image provided from a baggage reader that recognizes a baggage tag attached to the baggage, and the customer's reservation information. Receives wireless tag information and contact information of the baggage requested to be read baggage from the flight reservation server provided, and when receiving the wireless tag information requested to be read from the baggage reading device, corresponding image according to the contact information Achieved by the transmitting module.
Preferably, the apparatus further includes an image processing unit for converting an image provided from the baggage reading apparatus into a predetermined image format.
Preferably, the image processing unit converts the resolution of the image provided from the baggage reading apparatus into a preset resolution.
Preferably, the transmission module transmits a detection result of the wireless tag attached to the baggage to the flight reservation server.
According to the present invention, in the air service providing system for providing air services to customers using a smart card equipped with a wireless tag having customer information, the reservation information of the customer who booked a flight through the Internet A smart card reader which receives reservation information from a flight booking server, and reads the smart card when a smart card of a customer who has booked a flight through the Internet is in proximity, referring to the read smart card information and the reservation information By the control unit for determining a flight booked by the customer and a ticketing unit for issuing a ticket according to the determination result.
The controller may be connected to an information providing server that provides flight information of the flight corresponding to the reservation information of the customer to the mobile terminal of the customer.
Preferably, the apparatus further includes a display device for displaying flight information of the flight provided from the information providing server.
According to the present invention, in the air service providing system for providing air services to customers using a mobile terminal equipped with a wireless tag having customer information, reservation information of a customer who has booked a flight through the Internet A reservation information database provided, a tag reading device that reads the wireless tag embedded in the mobile terminal when a card of the customer who has booked a flight through the Internet is in close proximity, information of the read tag and the reservation information By reference, the control unit determines a flight booked by the customer, and a ticketing unit that issues a ticket according to the determination result.
Preferably, the reservation information database is provided with reservation information of the customer from a flight reservation server through which the customer makes a reservation through the Internet.
The above object is located in the airport, according to the present invention, at least one guide plate for displaying flight information and guidance information, a plurality of tag detector for detecting a customer having a wireless tag issued by the airline, flight booking server A customer who has received reservation information for booking a flight through the Internet, recognizes a customer detected by at least one of the plurality of tag detectors based on the reservation information, and has the wireless tag according to the detection result of the plurality of tag detectors. A location determination server for determining a location of the location information, and reservation information of a customer who has booked a flight, and flight information corresponding to the reservation information reserved by the customer on a guide board located at a point where the customer is detected, among the information boards. It is achieved by an information transmission server for transmitting.
The plurality of tag detectors overlap with areas for detecting a wireless tag issued to the customer at each location, and the location determination server refers to the detection area of the tag detector for detecting the wireless tag of the customer. It is desirable to determine the position of.
The wireless tag is an RFID tag, and preferably embedded in the customer's portable terminal.
The wireless tag is an RFID tag, and preferably embedded in any one of an ID card and a card issued to the customer.
According to the present invention, a security check point having a tag detector and a wireless tag attached to the customer's baggage, and the security check point, and the network is connected to the customs officer server, the security check point It includes a baggage management server for determining the baggage information of the customer with reference to a wireless tag, and transmits it to the customs officer server, the baggage management server, the type of the baggage through the wireless tag inquired at the security check; It is achieved by the airport service providing system using a wireless tag for the U-Airport implementation to determine whether the import and export, and provide it to any one of the security checkpoint and the customs officer server.
The wireless tag preferably includes information about the item, price, and capacity of the baggage.
The wireless tag is preferably attached to each of the goods purchased by the customer in the airport duty free shops and aircraft.
The baggage management server is connected to a flight reservation server for booking a flight over the Internet, and reads a baggage tag mounted on a baggage bag for storing goods passing through the security check point and provides the baggage tag to the flight reservation server. A customer information retrieval module for acquiring owner information of the baggage tag from a reservation server and matching it with a wireless tag of each item stored in the baggage bag, duty free information on the item, the wireless tag, and the baggage tag It is preferable to include a database for storing the information, and the duty-free amount determination module for determining whether or not the customer duty-free amount exceeded, and provides the determination result to the customs officer server.
According to the present invention, an airport service providing system using a wireless tag for implementing a U-Airport for providing an air service to a customer using a mobile phone equipped with a wireless tag having customer information, A first imaging device which captures an image of the baggage checked by the customer before loading the baggage, and stores the image obtained by the first imaging device, and when the claim for the baggage occurs from the customer, the baggage Is achieved by a baggage management server providing the customer with an image stored thereon.
The apparatus may further include a second imaging device configured to photograph an image of the baggage and to provide the picked-up image to the baggage management server.
Preferably, the baggage management server provides the customer with an image acquired for the baggage in the first imaging device and the second imaging device.
Hereinafter, the present invention will be described in detail with reference to the accompanying drawings.

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1 is a conceptual diagram illustrating the overall concept of the present invention.

First, when a customer reserves a flight through the Internet, the customer's reservation information is registered in the flight reservation server 100, and the flight reservation server 100 provides the flight reservation server 100 when the customer makes a reservation. Provide customer information (eg, customer's name, contact, and location information) to the carrier server via the Internet. Here, when booking a flight, the customer should indicate or select that he or she will use a carrier (eg, a taxi) provided by the airline, and may include time information that he / she wants to use the carrier.

The customer should attach the wireless tag provided from the airline to the mobile terminal 15 or have a smart card equipped with the wireless tag (for example, an airline mileage credit card such as Asiana club). Normally, a customer who has used the airport at least once has a smart card provided by the airline, and the present invention is applied to a smart card equipped with a wireless tag or a customer having a mobile terminal. After arriving at the airport 90, the customer may be issued a ticket reserved by him or her at a driverless kiosk (or an unmanned terminal, hereinafter omitted) that handles check-in, or may be provided with a baggage tag to be mounted on his baggage. The unmanned kiosk 200 is network-connected with the flight reservation server 100, a display device (not shown) equipped with a touch screen, a ticketing device (not shown) for issuing a ticket, and a wireless tag (mobile) carried by a customer. And a tag detector (not shown) for detecting a wireless tag embedded in a terminal or a smart card. When the customer approaches the unmanned kiosk 200 (or contacts the smart card or mobile terminal with the tag detector provided in the kiosk), the unmanned kiosk 200 detects the customer's wireless tag and displays the detection result in the flight reservation server. Provided to (100), the flight booking server 100 recognizes the customer through the detected wireless tag, and provides the customer's reservation information to the unmanned kiosk 200. Accordingly, the unmanned kiosk 200 issues a ticket and a baggage tag according to the reservation information provided from the flight reservation server 100 to the customer, and refers to the destination information of the customer included in the reservation information. Travel information required, e.g., accommodation information at the destination, transportation information available at the destination, resorts and entertainment facilities at the destination, and flight information booked by the customer (e.g. flight delays, cancellations) And the like) are displayed on the display device. If the wireless tag possessed by the customer is embedded in the customer's mobile terminal 15, the travel information and the flight information for the customer's destination may be transmitted to the customer's mobile terminal 15 for display. Thus, after arriving at the airport 90, the customer can, of course, handle most of the procedures required to use the flight without going through the check-in counter. If the load of the baggage carried by the customer is 20 kg or less, the customer does not need to use the check-in baggage for checking the baggage. In order to prevent the customer from using the check-in counter, the airport 90 may be provided with a separate place for handling only the baggage of the customer equipped with the baggage tag. In this case, the customer does not need to use the check-in counter once after booking a flight via the Internet. The base stations 2 and 3 shown in the figure have a web gateway (wap gateway), and the flight reservation server 100 transmits images, videos, and images to the mobile terminal 15 of the customer through the web gateway (wap gateway). And textual information. This will be described later in detail.

Figure 2 shows an airport service providing system using a wireless tag for the U-Airport implementation according to an embodiment of the present invention.

In the airport service providing system using the wireless tag for the illustrated u-airport implementation, a plurality of unmanned kiosks 200 (for reference and ease of explanation and reference, reference numerals for the unmanned kiosks may be given only "200"), It includes a flight booking server 100, information providing server 300.

The unmanned kiosk 200 detects the wireless tag 21 embedded in the smart card 20 carried by the customer. The wireless tag 21 is detected by a tag detection unit (not shown) mounted on the unmanned kiosk 200 as an RFID tag, and the detection result is notified to the flight reservation server 100. The flight reservation server 100 provides the customer's reservation information on the tag detection result provided from the unmanned kiosk 200 to the unmanned kiosk 200, and the unmanned kiosk 200 provides customers with tickets, baggage tags, and various trips. Information will be provided. Here, the unmanned kiosk 200 according to the present invention will be described with reference to FIGS. 3 and 4 together.

Figure 3 shows the appearance of the unmanned kiosk according to an embodiment of the present invention.

The unmanned kiosk 200 illustrated includes a tag detector 210, a display device 220 having a touch panel, a ticket (or luggage tag) outlet 230, and a keypad 240.

The tag detector 210 detects the wireless tag 21 embedded in the smart card 20 of the customer when the customer contacts the smart card 20. The tag detection unit 210 transmits a high frequency toward the smart card 20 of the customer. The smart card 20 of the customer is driven by using a high frequency power, and feeds back the information embedded in the wireless tag 21 to the tag detection unit 210.

The display device 220 displays the accommodation information, the traffic information, the travel information, and the flight information of the customer for the destination of the customer according to the reservation information provided from the flight reservation server 100. The display device 220 is configured with a touch screen (not shown), and the customer may select any one of accommodation information, traffic information, travel information, and flight information using the touch screen. In addition, the customer may receive a ticket for a flight reserved by the user by selecting a number (or letter) key displayed on the display device 220 through the touch screen. Of course, when the touch screen malfunctions, the reservation number may be pressed through the keypad 240 separately attached to the unmanned kiosk 200.

FIG. 4 shows a block diagram of the inside of the unmanned kiosk shown in FIG. 3.

The unmanned kiosk includes a wireless transceiver 201, a controller 202, a tag issuer 203, a ticket issuer 204, an LCD 205, and a touch screen 206. ) Includes an antenna 201c, a modulator 201b, and a demodulator 201a.

The wireless transceiver 201 transmits a high frequency to the wireless tag 21 embedded in the smart card 20 through the antenna 201c, and transmits a high frequency to the wireless tag 21 transmitted from the smart card 20 in response to the high frequency. Receive information. The demodulator 201a demodulates a modulation signal received through the wireless tag 21 to read customer information embedded in the wireless tag 21, and the modulator 201b generates a high frequency to be transmitted to the wireless tag 21. And amplifies and transmits it to the smart card 20 through the antenna 210c. The tag information read by the wireless transceiver 201 is provided to the flight reservation server 100 via the controller 202 and the network interface 207. The control unit 202 transmits the information of the wireless tag 21 read by the wireless transmission / reception unit 201 to the flight reservation server 100 through the network interface unit 207, and transmits the wireless tag (from the flight reservation server 100). Receive reservation information corresponding to the information of 21). The controller 202 controls the ticket issuing unit 204 according to the received reservation information so that the customer is issued a ticket reserved through the flight reservation server 100. If the customer requests baggage check through the flight reservation server 100, the controller 202 controls the tag issuing unit 203 to generate a baggage tag to be mounted on the checked baggage of the customer. The baggage tag and the ticket may be provided to the customer through the ticket outlet 230 shown in FIG. 3. In addition, the control unit 202 provides the reservation information provided from the flight reservation server 100 to the information providing server 300 through the network interface unit 207, and the customer according to the reservation information from the information providing server 300 Obtain destination information (travel information, traffic information, accommodation information, etc.). The obtained destination information is provided and displayed on the LCD 205, and a menu for travel information, traffic information, and accommodation information is displayed on the LCD 205, and the customer selects any of the menus displayed through the touch screen 206. Allows you to choose one. The control unit 202 transmits the menu selected by the touch screen 206 to the information providing server 300 through the network interface unit 207, obtains detailed information on the selected menu from the information providing server 300, This is transmitted to the LCD 205 to be displayed. Here, in the present embodiment, the control unit 202 is directly connected to the information providing server 300 through the network interface unit 207, the control unit 202 through the network interface unit 207, flight reservation server 100 ), The information providing server 300 may indirectly provide information corresponding to the menu selected by the customer through the flight reservation server 100.

Meanwhile, the unmanned kiosk 200 illustrated in FIGS. 3 and 4 may be used after the customer gets off the aircraft or when searching for checked baggage. This is to use the RFID baggage tag is attached to the checked baggage checked by the airline as a method of searching for the customer checked baggage using the unmanned kiosk 200 will be described with reference to FIG.

FIG. 5 illustrates an example in which the unmanned kiosk 200 displays a search result for a customer's checked baggage on the display device 220.

As shown, the checked baggage checked by the customer is equipped with a baggage tag 51, and although not shown in the drawing, the baggage tag 51 is provided on the aircraft 70, the baggage transporting truck 65, and the baggage table 60. A tag detector for detecting) is provided. Using this, the airline can determine the location of the customer's checked baggage in real time, and transmits the information to the unmanned kiosk 200 to display it through the LCD 205 provided in the unmanned kiosk 200, or It can transmit to the mobile terminal 15. The figure shows that the customer checked baggage 50 is located in the baggage transport truck 65 and is being transported to the baggage table 60.

6 illustrates an airport service providing system using a wireless tag for implementing an u-airport according to another embodiment of the present invention.

In the illustrated embodiment, a plurality of smart card detectors (A, B, C, and D) located in an airport are used to determine the presence and location of a customer who has a smart card and process the check-in of the customer based thereon. An example is shown. In the figure, the detection areas of the smart card detectors A, B, C, and D provided in the airport overlap each other. This is for determining the position of the customer E by using the detection areas of the respective smart card detectors A, B, C, and D. In the figure, if the smart card of the customer is detected in the smart card detector (A) and smart card detector (D), it is determined that the location of the customer (E) is located in the hatched area, check-in processing server 400 The customer who has booked the flight is aware of the presence in the hatched area within the airport. The check-in processing server 400 queries the reservation information database 420 including the customer's reservation information, baggage information, flight information, the seat number requested by the customer, and the customer's smart card information, and the smart card is detected. When the reservation information of the smart card is detected and the customer's reservation information is not processed, the reservation information of the predetermined format is transmitted to the terminal 500 provided in the check-in counter for the customer to use. To this end, the check-in processing server 400 uses the overlapping detection areas of the smart card detectors A, B, C, and D to determine whether the customer who has the smart card is present and the location determination unit that determines the location. 430, an input form of the ticket issuance program 510 installed in the terminal 500 (for example, a location and data into which information about a customer's reservation information, baggage information, flight information, and a seat number requested by the customer is input) Form data conversion unit 440 for converting the reservation information according to the form), and the customer detected by the position determining unit 430 is compared with the reservation information registered in the reservation information database 420. In the case of a customer who has reserved a, a check-in processing unit 410 is provided to provide the terminal's 500 reservation information of the customer to the boarding procedure. At this time, when the check-in processing unit 410 determines that the distance between the customer's location and the check-in board is close, the check-in processing unit 410 provides the reservation information converted by the form data converter 440 to the terminal 500 provided in the check-in board. It is desirable to. In the check-in desk, a separate smart card detector 520 is provided for detecting a smart card of the customer, and when the customer contacts his smart card with the smart card detector 520, a ticket issuing program installed in the terminal 500 510 reads out the information of the wireless tag embedded in the customer's smart card and provides it to the check-in processing unit 410. The check-in processing unit 410 compares the customer information and the wireless tag information among the reservation information provided in the reservation information database 420 and transmits the customer's reservation information to the form data conversion unit 440 to convert the ticket information. Ticketing program 510 is provided.

Meanwhile, when the customer location tracking function of the embodiment illustrated in FIG. 6 is used, the flight information of the customer may be displayed on the LCD, lced, and various types of display devices provided in the airport 90. This will be described with reference to FIG. 10.

FIG. 10 illustrates an embodiment in which flight information of a customer is displayed on a guide plate provided at the airport 90 by applying the location tracking function illustrated in FIG. 6. As shown, in this embodiment, the position determination server 700 determines the position of the customer E by using the detection areas of the respective smart card detectors A, B, C, and D, and the position determination server 700 obtains the reservation information of the customer detected through the flight reservation server 100 and transmits it to the information providing server 300. The information providing server 300 provides the location determination server 700 with the location determination server 700 by referring to the reservation information of the customer provided from the location determination server 700, and providing the delay, cancellation, and driving status of the flight reserved by the customer. 700 transmits it to the guide plate closest to the customer's location to be displayed. Of course, the information transmission server 300 may include travel information, such as traffic information and accommodation information for the customer's destination, in addition to flight information of the flight, and provide these travel information to the location determination server 700 in addition to the flight information. Of course you can. Since the smart card detectors A, B, C, and D determine the location of the customer in FIG. 6, the detailed description thereof will be omitted.

7 illustrates an airport service providing system using a wireless tag for implementing a U-airport according to another embodiment of the present invention.

The illustrated embodiment photographs the checked baggage of the customer wearing the baggage tag, stores a camera 601 that recognizes the baggage tag mounted on the checked baggage, an image photographed by the camera 601, and requests a customer's inquiry If this occurs, the baggage management server 600 for transmitting the relevant image to the customer's mobile terminal or unmanned kiosk 200 is provided.

The camera 601 is provided on one side of the baggage table 60, and photographs the checked baggage 50 rotating in the baggage table 60. In addition, the camera 601 is provided with a baggage tag detection unit (not shown) for reading the baggage tag 51. Through this, the camera 601 provides the baggage management server 600 with image and tag information of the checked baggage photographed, and the baggage management server 600 may determine the owner of the checked baggage located on the baggage table 60. Will be. This will be described in detail with reference to FIG. 8.

8 is a block diagram illustrating an example of the baggage management server of FIG. 7.

The illustrated baggage management server is connected to the cameras 601a to 601c and the baggage tag detection units 602a to 602c mounted to each of the cameras 601a to 601c, and the image processing unit 610, the image database 620, the baggage. A search module 640 and a transmission module 630.

The cameras 601a to 601c image the checked baggage located in the baggage table 60. The image captured by the cameras 601a to 601c is provided to the image processor 610, and the image processor 610 converts the captured image into one of jpeg, tiff, bmp, and various other image formats. In this case, the image processor 610 adjusts the resolution of the captured image and converts it into a file of a constant size. For example, the image processor 610 may uniformly convert an image captured by the cameras 601a to 601c into any one of 640 x 480, 1024 x 768, and various other resolutions. The image database 620 stores the file converted by the image processor 610. The baggage tag detection units 602a to 602c are provided to be embedded or attached to the cameras 601a to 601c and recognize the baggage tag 51 of the checked baggage rotated at the baggage table 60. The recognized baggage tag is stored in the image database 620 in association with the image captured by the image processor 610. The transmission module 630 receives the customer's baggage search from the flight reservation server 100 and provides the baggage search module 640 to the baggage search module 640, and the baggage search module 640 requests the search from the image database 620. The image file of the baggage is retrieved and provided to the transmission module 630. The transmission module 630 may transmit the retrieved image file to the flight reservation server 100 or the mobile terminal of the customer. To this end, when the baggage search is requested from the flight reservation server 100, the transmission module 630 may obtain contact information of a customer (contact information of a mobile terminal) from the flight reservation server 100, and the customer An image file of the type shown in FIG. 9 may be transmitted to the portable terminal of FIG. Here, the image shown in FIG. 9 may be displayed on the display device 220 provided in the unmanned kiosk 200.

11 shows another embodiment of the present invention.

In the illustrated embodiment, a wireless tag is attached to a customer's goods or a duty-free shop purchase foam, and the customer's baggage is determined to be carried in or out of the customer's baggage, and the duty-free amount of the goods possessed by the customer is determined by a customs officer. By notifying the server 900, an example of reducing the workload of airlines located in the airport 90 and simplifying customs clearance services is shown.

The airport service providing system using the wireless tag for implementing the U-Airport according to the present embodiment includes a baggage management server 800 connected to the security checkpoints 80a to 80n and the security checkpoints 80a to 80n. And, the baggage management server 800 is networked with the customs official server 900.

Duty free items purchased by customers in duty-free shops or on board aircraft are equipped with wireless tags, which are equipped with information on the type, price, brand, and capacity (ml in the case of alcohol) of the goods. The security checkpoints 80a to 80n further include a tag detector 81 for detecting a wireless tag mounted on a duty free article (or an article equipped with a wireless tag, hereinafter omitted). Typically, duty-free amounts (quantity (or weight) of duty-free goods) that can be brought in and taken out of aircraft are limited to 2 l for whiskeys and 4 l for low alcoholic beverages such as beer, and similar forms for cigarettes and other items. Duty free amount is set. On the other hand, customers often do not know much about the amount of duty-free purchases they have, there is a possibility that problems can occur after purchasing the goods. Therefore, in the present embodiment, when the customer's baggage passes through the security checkpoints 80a to 80n, the radio is equipped with a tag detector (for example, reference numeral 81) provided on the security checkpoints 80a to 80n. The tag is detected and provided to the baggage management server 800, and the baggage tag mounted on the bag for storing the goods of the customer is also detected and provided to the baggage management server 800. Accordingly, the customer information search module 810 transmits the baggage tag information to the flight reservation server 100 and receives customer information corresponding to the baggage tag from the flight reservation server 100. The customer information retrieval module 810 matches the customer information provided from the flight reservation server 100 with the goods tag information of the customer and stores it in the database 820.

The database 820 matches and stores the customer information and the item tag information provided from the customer information search module 810, and stores the product information on the type, price, and capacity of the goods sold in the duty free shop and the aircraft. Equipped. The duty free amount determination module 830 calculates the duty free amount of each baggage passing through the security checkpoints 80a to 80n with reference to the item information stored in the database 820, and notifies the customs officer server 900 of the calculated result. do. Accordingly, the customer does not have to check the duty free amount of the goods purchased by the customs officer, and the customer can shorten the time required for the flight by simplifying the business procedure.

12 is a block diagram of another example of the baggage management server illustrated in FIG. 7.

The illustrated embodiment photographs a customer's checked baggage with a baggage tag at the check-in desk, and claims an image of the baggage originally checked by the customer when a claim is made for the customer's baggage. It relates to a baggage management server, and a system comprising the same, which minimizes the possibility of disputes over baggage by contrasting the image taken immediately before this occurs or the actual baggage of the customer. After the customer's baggage is stored in the aircraft through the transfer belt and the baggage transport truck 65 at the check-in counter, when the aircraft arrives at the destination, the camera 1200 provided at the destination receives an image of the baggage and displays the baggage management server. Transmit to 1000. In this case, the camera 1200 may recognize the tag 51 mounted on the baggage, thereby recognizing the baggage of the customer. When a customer who arrives at the destination files a claim (or a customer may file a claim at a later time), the baggage management server 1000 may display the image and the destination of the baggage acquired through the camera 1100 provided at the check-in desk. The image of the baggage taken can be provided to the customer's mobile terminal or the customer's e-mail. When the customer visits the airline directly, the baggage can be presented to the customer by presenting the image of the baggage captured by the cameras 1100 and 1200. Respond to claims arising from shipping.

Meanwhile, the present invention enumerates various embodiments of providing a variety of air services to customers by using RFID tags, as well as managing a customer's baggage, but various embodiments of the present invention are described in the following. Various embodiments combined with) may be implemented. ONS inserts only the minimum information for distinguishing a baggage tag into a baggage tag having an electronic product code (EPC), and the information of baggage having an EPC is provided by a separate server. That is, embodiments of the various air services and baggage management services mentioned in the present invention do not acquire all the information through the wireless tag, but obtain the EPC from the baggage tag, and the information about the baggage equipped with the EPC is the baggage. After acquiring the baggage through a separate server having information, the baggage is configured to provide a service.

As described above, the present invention enables one-stop processing of boarding procedures from the moment a customer who has booked a flight departs toward the airport. Accordingly, the customer can process the check-in without using a crowded check-in board, so that the airport can be used more leisurely. In addition, the present invention to track the customer's checked baggage in real time when using the flight, and to provide the customer with an image of the real-time tracked checked baggage time for the customer to lose the checked baggage or to find the checked baggage Can be reduced. In addition, the present invention, when the customer uses the airline, it is possible to issue tickets, check-in processing, and baggage inquiry using a wireless tag (wireless tag mounted on a smart card or a mobile terminal) previously issued to the customer. You can use most of the services provided by the airline using the wireless tag issued to. Of course, airports and airlines do not need to deploy additional service personnel to enhance customer convenience.

Claims (41)

In the air service providing system for providing air services for customers with a radio tag with customer information or cargo with a radio tag in advance, An unmanned kiosk located in the airport, the tag detecting unit, a ticket issuing unit, and a display device; And And a flight reservation server connected to the unmanned kiosk and having reservation information of a customer who has reserved a ticket. When the customer approaches the unmanned kiosk, the unmanned kiosk detects the wireless tag of the customer and notifies the flight reservation server, The flight booking server transmits the reservation information to the unmanned kiosk, The unmanned kiosk provides the wireless tag for implementing the u-airport, characterized in that it provides the customer with any one of the ticket, baggage tag, travel information, and the flight information according to the reservation information. Airport service provision system using. The method of claim 1, Is connected to the flight booking server, According to the customer's reservation information, the information providing server for providing flight information of the flight to the mobile terminal of the customer; Airport service providing system using a wireless tag for u-airport implementation, further comprising. The method of claim 2, The flight booking server, Connected to the carrier's server, The airport service providing system using a wireless tag for the U-Airport, characterized in that to inform the carrier server the destination and the contact of the customer. The method of claim 1, The unmanned kiosk, A tag detector for detecting a wireless tag of the customer; And a controller for transmitting the detected wireless tag information of the customer to the flight reservation server and receiving reservation information corresponding to the transmitted wireless tag information. The control unit, System for providing an airport service using a wireless tag for realizing a U-Airport, characterized in that for controlling the ticket issuance unit to issue a ticket according to the reservation information. The method of claim 4, wherein The reservation information, Information about the customer's destination, flight and baggage, Airport service providing system using a wireless tag for implementing the U-Airport, characterized in that the checked baggage. The method of claim 5, The unmanned kiosk, If it is necessary to check the baggage, the tag issuing unit for issuing a baggage tag attached to the baggage of the customer; Airport service providing system using a wireless tag for u-airport implementation, characterized in that it further comprises. The method of claim 6, The luggage tag is, Airport service providing system using a wireless tag for the U-Airport characterized in that the RFID tag. The method of claim 1, The wireless tag is, Airport service providing system using a wireless tag for the U-Airport characterized in that the RFID tag. The method of claim 1, The display device, When providing a ticket to the customer, the airport service providing system using a wireless tag for the U-Airport characterized in that it comprises a touch screen for allowing the customer to enter the reservation number. An air service providing system for providing air service to a customer using a smart card equipped with a wireless tag having customer information, A reservation information database including smart card information of a customer who has booked a flight through the Internet and reservation information; And The smart card information of the customer received through at least one smart card detector provided in the airport is compared with the reservation information provided in the reservation information database, and the searched reservation information is searched when the smart card information corresponding to the reservation information is found. And a boarding procedure processing unit configured to process boarding procedures required by the customer. The method of claim 10, The boarding procedure processing unit, The U-Airport implementation, characterized in that any one of the customer information, reservation number, flight information, baggage information, and the seat number requested by the customer to the check-in terminal provided in the check-in terminal in the airport Airport service providing system using a wireless tag for. The method of claim 11, The procedure terminal, Among the information to be entered for issuance of a ticket, any one of the customer's customer information, reservation number, flight information, baggage information, and the seat number requested by the customer is provided in advance. -Airport service providing system using a wireless tag for airport implementation. The method of claim 12, Form data conversion unit for converting any one of the customer information, reservation number, flight information, baggage information, and the seat number requested by the customer in accordance with the format of the ticketing program installed in the check-in terminal; Airport service providing system using a wireless tag to implement the U-Airport. The method of claim 13, The procedure terminal, Connected to a smart card detector for reading the wireless tag mounted on the smart card, When the customer contacts the smart card with the smart card detector, the information on the wireless tag mounted on the smart card is provided to the check-in processing unit, The boarding procedure processing unit, If there is reservation information corresponding to the tag information, the reservation information is provided to the form data conversion unit, and the form data conversion unit converts the reservation information and provides it to the check-in terminal. Airport service provision system using wireless tag for port implementation. The method of claim 11, Detection areas of each of the smart card detectors overlap, Location determination unit for determining the location of the customer with reference to the overlapping state of the detection area detected by the smart card detector; Airport service providing system using a wireless tag for the U-Airport implementation further comprising a . The method of claim 15, The boarding procedure processing unit, According to the determination result of the position determination unit, when the customer approaches the procedure, the airport service providing system using a wireless tag for implementing the U-Airport, characterized in that for transmitting the reservation information to the terminal terminal. . The method of claim 10, The smart card detector, Airport service providing system using a wireless tag for the U-Airport characterized in that the RFID reader. In the airport service providing system using a wireless tag for the implementation of U-Airport providing aeronautical services to customers using a mobile phone equipped with a wireless tag having customer information, A baggage reading device that acquires an image of the baggage from a baggage table that allows the customer to find baggage unloaded from an aircraft and reads a baggage tag attached to the baggage; And And a baggage management server which obtains the information on the image and the wireless tag from the baggage reading device and determines the baggage of the customer through the baggage reading device. The baggage management server, the transmission module for receiving the image for the baggage and transmits it to the mobile phone of the customer; Airport service providing system using a wireless tag for the U-Airport implementation, characterized in that it comprises a. The method of claim 18, The baggage reading device, An imaging unit which photographs the baggage rotating the baggage table and transmits the captured image to the baggage management server; And Baggage tag detection unit for detecting a baggage tag mounted on the baggage; Airport service providing system using a wireless tag for u-airport implementation, comprising a. The method of claim 18, Image service for storing the captured image; Airport service providing system using a wireless tag for the air-port realization further comprises. The method of claim 18, The transmission module, Is connected to a flight booking server having reservation information reserved by the customer through the Internet, Obtaining the contact information of the mobile terminal of the customer from the flight reservation server, and the airport service providing system using a wireless tag for the U-Airport, characterized in that for transmitting the captured image for the baggage. In the airport service providing system using a wireless tag for the implementation of U-Airport providing aeronautical services to customers using a mobile phone equipped with a wireless tag having customer information, An image database for storing an image of the baggage in a baggage table that allows the customer to find baggage unloaded from an aircraft, and an image provided from a baggage reader that recognizes a baggage tag attached to the baggage; And Receive the wireless tag information and contact information of the baggage requested to read baggage from the flight booking server having the customer's reservation information, and when receiving the wireless tag information requested to be read from the baggage reader, the corresponding image is displayed. Transport module for transmitting in accordance with the contact information; Airport service providing system using a wireless tag for u-airport implementation, characterized in that it comprises a. The method of claim 22, An image processing unit for converting the image provided from the baggage reading device into a predetermined image format; Airport service providing system using a wireless tag for the U-Airport implementation further comprises. The method of claim 23, wherein The image processing unit, The airport service providing system using a wireless tag for the U-Airport, characterized in that for converting the resolution of the image provided from the baggage reading device to a predetermined resolution. The method of claim 22, The transmission module, The airport service providing system using a wireless tag for implementing the U-Airport, characterized in that for transmitting the detection result of the wireless tag attached to the baggage to the flight booking server. An air service providing system for providing air service to a customer using a smart card equipped with a wireless tag having customer information, Receive reservation information from a flight booking server, which contains reservation information for customers who have booked flights via the Internet A smart card reader for reading a smart card when a smart card of a customer who has booked a flight through the Internet is in proximity; A controller for determining a flight reserved by the customer with reference to the read smart card information and the reservation information; And Ticketing unit for issuing a ticket according to the determination result; Airport service providing system using a wireless tag for the U-Airport implementation, characterized in that it comprises a. The method of claim 26, The control unit, And a wireless terminal for implementing the u-airport, wherein the mobile terminal of the customer is connected to an information providing server that provides flight information of the flight corresponding to the reservation information of the customer. The method of claim 27, Display device for displaying the flight information of the flight provided from the information providing server; Airport service providing system using a wireless tag for u-airport implementation, characterized in that it further comprises. An air service providing system for providing air service to a customer using a mobile terminal equipped with a wireless tag having customer information, A reservation information database including reservation information of a customer who has booked a flight through the Internet; A tag reading device that reads the wireless tag embedded in the portable terminal when the portable terminal of the customer who has booked a flight through the Internet is near the card; A controller which determines a flight reserved by the customer with reference to the read tag information and the reservation information; And Ticketing unit for issuing a ticket according to the determination result; Airport service providing system using a wireless tag for the U-Airport implementation, characterized in that it comprises a. The method of claim 29, The reservation information database, The airport service providing system using a wireless tag for the U-Airport, characterized in that the customer receives the reservation information of the customer from a flight booking server for booking a flight through the Internet. At least one guide plate located in the airport and displaying flight information and guide information; A plurality of tag detector for detecting a customer having a wireless tag issued by the airline; Receiving reservation information for booking a flight through the Internet through a flight reservation server, and recognizing a customer detected by at least one of the plurality of tag detectors based on the reservation information, and detecting the wireless tag according to a detection result of the plurality of tag detectors Location determination server to determine the location of the customer in possession of; And An information transmission server having reservation information of a customer who has booked a flight and transmitting flight information corresponding to the reservation information reserved by the customer to a guide plate located at a point where the customer is detected, among the guide plates; Airport service providing system using a wireless tag to implement the U-Airport. The method of claim 31, wherein The plurality of tag detectors, Areas for detecting wireless tags issued to the customer at each location are overlapped, The location determination server, The airport service providing system using a wireless tag for the U-Airport implementation, characterized in that for determining the location of the customer with reference to the detection area of the tag detector for detecting the wireless tag of the customer. The method of claim 31, wherein The wireless tag is, RFID tag, Airport service providing system using a wireless tag for implementing the U-Airport, characterized in that built in the customer's portable terminal. The method of claim 31, wherein The wireless tag is, RFID tag, Airport service providing system using a wireless tag for the U-Airport, characterized in that embedded in any one of the identification card, and the card issued to the customer. A security checkpoint having a tag detector and checking a customer's baggage equipped with a wireless tag; And And a baggage management server connected to the security check point and the customs officer server to determine the baggage information of the customer with reference to the wireless tag inquired at the security check point and transmit the checked baggage information to the customs officer server. The baggage management server, The U-Airport implementation characterized in that it determines the type of baggage, carry in, and carry out through the wireless tag inquired at the security check point and provide it to any one of the security check point and the customs officer server. Airport service providing system using a wireless tag for. 36. The method of claim 35 wherein The wireless tag is, Airport service providing system using a wireless tag for the U-Airport characterized in that it comprises information on the goods, price, and capacity of the baggage. 36. The method of claim 35 wherein The wireless tag is, The airport service providing system using a wireless tag for implementing the U-Airport, characterized in that the customer is attached to each of the duty-free shop in the airport, and the goods purchased in the aircraft cabin. 36. The method of claim 35 wherein The baggage management server, It is connected to a flight booking server that reserves flights on the Internet The baggage tag mounted on the baggage bag for storing the goods passing through the security check point is read and provided to the flight reservation server, and the owner information of the baggage tag is obtained from the flight reservation server and stored in the baggage bag. A customer information retrieval module for matching the wireless tag of each article; A database having duty free information on the article and storing information of the wireless tag and the baggage tag; And A duty-free amount determination module for determining whether the duty-free amount of the customer is exceeded with reference to the database, and providing a determination result to the customs officer server; airport service using a wireless tag for u-airport implementation Provide system. In the airport service providing system using a wireless tag for the implementation of U-Airport providing aeronautical services to customers using a mobile phone equipped with a wireless tag having customer information, A first imaging device for imaging an image of baggage checked in from a customer before loading the baggage on an aircraft; And A baggage management server that stores the image acquired by the first imaging device and provides the stored image of the baggage to the customer when a claim for the baggage is generated from the customer; Provide system. The method of claim 39, When unloading baggage in the aircraft, the image of the baggage, And a second photographing apparatus for providing the photographed image to the baggage management server. The method of claim 40, The baggage management server, And providing to the customer an image acquired for the baggage by the first imaging device and the second imaging device.

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