KR100727088B1 - Operation and management apparatus of open mobile business support system - Google Patents

Abstract

The present invention provides a method of operating an open mobile business support system for monitoring performance and fault information of an open mobile business support system that provides an integrated interface to various legacy systems in a mobile communication system and supporting operation. A management apparatus, comprising: an OI processing unit for interfacing with a CP / SP, and a business object for implementing a business template for implementing a predetermined mobile service logic by combining a beads object defining a function of each legacy system in a mobile communication system A processing unit, an infrastructure channel providing unit for performing a business object request of a legacy system, a charging processing unit processing charging information on a service performed by the business logic processing unit and the infrastructure channel providing unit, the business logic processing unit and the infrastructure channel system Study and Legger Storing the statistical data and the call trace data generated, each collection from an open mobile business support system that includes a legacy interworking processing unit that performs interworking between the system and traffic related data from which the database; A DB management unit for generating statistical data and call tracking data based on the traffic related data stored in the database and deleting a period elapsed file; And a presentation unit which provides a manager with a specific menu for monitoring a failure and performance, and reads out data corresponding to each menu from the database and outputs the screen.

APIs, mobile business, service logic, business logic, business templates, legacy systems,

Description

Operation and management apparatus of open mobile business support system

1 is an overall configuration diagram of an open mobile business support system.

2 is a block diagram showing the detailed configuration of the operation and management apparatus according to the present invention.

3 is a network diagram illustrating a connection structure between an operation and management device and a peripheral device in an open mobile business support system.

4 is a flowchart illustrating a procedure of providing a monitoring function in the operation and management apparatus according to the present invention.

5 is a flowchart illustrating a procedure of providing a failure history management function in the operation and management apparatus according to the present invention.

6 is a flowchart showing a procedure of providing a threshold management function in the operation and management apparatus according to the present invention.

7 is a flowchart illustrating a procedure of providing a service call tracking function in the operation and management apparatus according to the present invention.

8 is a flowchart illustrating a procedure of providing a traffic function in the operation and management apparatus according to the present invention.

9 is a flowchart showing a usage statistics inquiry processing procedure in the operation and management apparatus according to the present invention.

10 is a flowchart showing a log management procedure in the operation and management apparatus according to the present invention.

Explanation of symbols on the main parts of the drawings

100: database 200: DB management unit

210: log processing module 220: DB management module

230: delete management module 240: combination management module

250: data access module 300: presentation unit

310: administration site providing unit 320: monitoring logic processing unit

321: Statistics Query Module 322: Monitoring Configuration Management Module

323: call tracking management module 324: group access management module

325: detailed monitoring management module 326: monitoring management module

327: data access module

The present invention is an open type capable of effectively managing information for monitoring performance and fault information of an open mobile business support system that provides an integrated interface to various legacy systems in a mobile communication system and supporting operational tasks. It relates to an operation and management device of the mobile business support system.

Recently, with the development of wireless Internet technology and the rapid increase in the use of mobile communication terminals, various types of mobile business models have been proposed to provide services to mobile communication terminal users through the mobile communication system. In many cases, a content service provider uses a service of a mobile communication system for user authentication or billing.

Conventionally, in order to provide a mobile service using a mobile communication system as described above, the CP / SP has to directly access each infrastructure or service platform in the mobile communication system and request a function necessary for performing a mobile service.

However, when providing a predetermined mobile service through the mobile communication system, not only the download of the corresponding service or content, but also user authentication, billing processing according to the use of the mobile communication system, etc. should be performed in a complex manner.

For example, in order to transmit a multimedia message, first of all, a user who receives confirmation whether a user who sends and receives a user through an authentication system (not shown) of a mobile communication system is a normal user, and also manages terminal information The mobile communication terminal of the receiving user should check whether the model is capable of receiving multimedia messages.After checking the procedure as above, the MMSC is connected to request the transmission of the multimedia message, and then the completion of the transmission of the multimedia message is confirmed. If necessary, the charge should be performed according to the message transmission.

Since providing one mobile service requires interworking with various systems in the mobile communication system (hereinafter, referred to as a legacy system), each legacy of the mobile communication system on the CP / SP side as in the past When accessing the system directly and requesting each necessary processing and receiving the result, the construction of the CP / SP system is complicated, and since a plurality of message exchanges need to be made with the mobile communication system to provide one service, It was difficult to provide stable service.

SUMMARY OF THE INVENTION The present invention has been proposed to implement the above-described object, and the object of the present invention is to provide performance and support for mobile business support in order to stably provide an integrated interface to various legacy systems in the mobile communication system. It is to provide an operation and management device of an open mobile business support system that can effectively manage information for monitoring fault information and supporting operational tasks.

As a construction means for implementing the above object, the present invention implements a predetermined mobile service logic by combining the OI processing unit for interfacing with the CP / SP, and the beads object defining the function of each legacy system in the mobile communication system A business logic processing unit that executes a Biz template, an infrastructure channel provider which performs a biz object request of a legacy system, a billing processing unit which processes billing information on a service performed by the business logic processing unit and the infrastructure channel providing unit; In the operation and management device of the open mobile business support system including a legacy interworking processing unit for performing the interworking between the business logic processing unit and infrastructure channel providing unit and legacy systems, each collected from a plurality of subsystems of the open mobile business support system Traffic A database for storing related data and statistical data and call tracking data generated therefrom; A DB manager configured to generate statistical data and service call tracking data based on the traffic related data stored in the database, store them in the database, and manage a database by deleting a file whose set period has elapsed in the database; And a presentation unit configured to provide an administrator interface and read and process data corresponding to the selected menu into the database when a specific menu for fault and performance monitoring is selected through the administrator interface and output the screen through the administrator interface. It is characterized by.

Hereinafter, with reference to the accompanying drawings will be described in detail the configuration and operation of the operation and management device of the open mobile business support system according to the present invention.

The present invention can interface the mobile business processing between the CP / SP and the mobile communication system so that the desired service can be easily provided without having to directly engage in the complex business logic required to provide a predetermined mobile service on the CP / SP side. In providing an open mobile business support system, in order to efficiently use such an open mobile business support system, it is possible to efficiently perform monitoring of failure and performance information.

Open mobile business support system to which the present invention is applied, various legacy systems for user information management, terminal information management, authentication, SMS (Short Message Service), MMS (Multimedia Message Service), LBS, billing processing in the mobile communication system A system that provides an integrated interface for interworking between the mobile communication system and the mobile terminal, by setting a lower function that can be combined as a unit function among mobile service logics within a range of Biz logic and analyzing the selected range of logic Set one or more first Biz objects that receive input and receive results in conjunction with a legacy system of; and one or more second Biz objects that determine a next process based on the results received from the legacy system; Arrange the first biz object and the second biz object in the order of processing, By setting information about values, a Biz template Z expressing the flow of the Biz logic is provided, and an API (Application Program Interface) for the configured Biz template is provided to a CP / SP system. By providing a legacy API to the legacy system, the CP / SP system can obtain the required result by simply requesting the execution of the desired biz logic without complicated processing.

1 is a block diagram illustrating the overall structure of the open mobile business support system. The open mobile business support system receives a request to perform a bead logic from a CP / SP 11 and generates a bead template corresponding to the requested bead logic. After the call, the OI (Open Interface, OI) processing unit 21 receives the call result value and delivers it to the CP / SP 11, and performs message delivery in the open mobile business support system. The message transfer unit 13 stores and manages the biz template, and performs the biz template request received through the message transfer unit 13 through a legacy interworking processor 17 which will be described later. Performing services of the business logic processor 14 provided to the OI processor 21 through the unit 13, the business logic processor 14, and the infrastructure channel provider 16 described later. The billing processing unit 15 which collects the billing data according to the billing data and delivers the billing data to the billing legacy system, and receives the request for performing the bead object from the legacy system 18 inside the mobile communication system and performs the legacy linkage processing unit 26 to be described later. An infrastructure channel provider 16 that executes a biz object and transmits the result to the corresponding legacy system 18, and interworking between the business logic processor 14, the infrastructure channel provider 16, and the legacy system 18. A legacy interlocking processor (17) for mediating, a memory-based database (MMDB) 19 for managing session processing information of the OI processor 12, the business logic processor 14, and the infrastructure channel provider 16; CP / SP service information, repository DB 20 that manages configuration information of the system, statistics definition for CP / SP or service registration, open mobile business service performance Web service unit 21 that provides inquiry and monitoring, and the operation and management unit (hereinafter referred to as OMS) that collects log information of an open mobile business support system and monitors failure and performance information (22). )

The present invention relates to an OMS 22 for monitoring fault and performance information in the open mobile business support system described above.

2 is a functional block diagram showing the detailed configuration of the operation and management device of the open mobile business support system according to the present invention.

Referring to FIG. 2, an apparatus for operating and managing an open mobile business support system according to the present invention includes a database 100 for storing traffic related data collected from an open mobile business support system, and statistical data and call tracking data generated therefrom. And a DB manager 200 for managing the database by generating, storing, or deleting statistical data and service call tracking data based on the traffic related data stored in the database 100, and an operator interface. And a presentation unit 300 for receiving an operator's failure and performance monitoring request through an operator interface and reading data corresponding to the received request from the database 100 and providing the operator with the data.

More specifically, the database unit 100 is a means for storing the performance and state information for each subsystem in the open mobile business support system, the table managed in the database 100, beads for recording the state information of the beads template Template status information table, API parameter information table for recording parameter information of API (Application Program Interface) defined for each Biz template in open interface provided by CP / SP, and session-specific status performed by infrastructure channel provider. A first session state information table for managing information, a second session state information table for managing session state information of the legacy interworking processor and the billing processor, and for determining performance and failure of each subsystem of the open mobile business support system. Threshold setting table to record threshold, open type A first response time threshold setting table for setting a response time threshold for each bead template performed by the mobile business support system, and a second response time threshold setting table for setting a threshold of response time for each bead object performed in the open mobile business support system. And a data collection time threshold setting table for setting a threshold of time for collecting traffic-related data for each subsystem, and a last data transmission time for recording the last time of transmitting traffic-related data to an operation and management device for each subsystem. A table, a usage statistics table for recording usage of each subsystem, and a status / report information table for recording status information / report information for each session and biz template.

The DB manager 200 generates call tracking data in a file format according to a preset setting, stores the call tracking data in the database 100, and deletes the system log, and manages the database 100. DB management module 220 for deleting the transaction log for the deletion, Deletion management module 220 for deleting data elapsed in advance of the preset storage period (for example, three months) of the statistical data stored in the database 100 and In addition, the combination management module 240 generates statistical data with reference to the traffic-related data recorded in the database 100 at a predetermined period (for example, in units of one day), and for performing the modules 210 to 240. It includes a data access module 250 that performs the access function of the database 100.

The presentation unit 300 is a management site providing unit for providing a web service-based administrator interface screen for monitoring, fault history, threshold setting, call tracking, traffic, usage statistics, log management of an open mobile business support system ( 310 and the monitoring logic processing unit which accesses the database 100 and reads and processes data corresponding to a manager's selection item input through the management site providing unit 310 to provide the management site providing unit 310 to the management site providing unit 310. 320.

The monitoring logic processor 320 may include a statistics inquiry module 321 for extracting and providing usage statistics data based on the overall structure of an open mobile business support system, a monitoring configuration management module 322 for setting a threshold for monitoring; The call tracking management module 323 provides a tracking function for a specific service call requested through the management site providing unit 310 and a reference time set in the past based on the present (for example, 3 hours, 6 hours). A group success management module 324 which provides a graph of success traffic before 12 hours, 24 hours), and a detailed monitoring management module 325 showing failure details of each subsystem of the open mobile business support system. , The number of attempts, successes, success rate, and average response time for each subsystem of the open mobile business support system, and based on the threshold The function of each system providing access to visually monitor the status showing the management module 326, a database 100, and includes a data access module 327 that enables the modules to obtain the required data.

3 illustrates an interworking structure of the operation and management apparatus 22 according to the present invention in an open mobile business support system, wherein the OI processing unit 12, the billing processing unit 15, and the legacy interworking processing unit 17 use FTP. Stores log information in a specific location in the database 100 of the operation and management device 22, and uses an open database connectivity (ODBC) for data interworking with the business logic processor 14 and the infrastructure channel provider 16. To provide.

Each of the sub-systems in the open mobile business support system, i.e., the OI processing unit 12, the business logic processing unit 14, the infrastructure channel providing unit 16, the legacy interworking processing unit 17, and the web service unit ( 21 transmits each generated system logs to the operation and management device 22 by FTP.

In addition, the operation and management device 22 is the session information of the OI processing unit 12 and the business logic processing unit 14, the session information of the billing processing unit 15, the legacy interworking processing unit 17 of the performance failure monitoring The session information is read from the MMDB 19 at predetermined intervals (for example, 5 minutes) and stored in the database 100.

In addition, the operation and management device 22 periodically receives the state information and the API parameter information of the beads template and the beads object from the OI processing unit 12 and the business logic processing unit 14 and stores them in the database 100.

In addition, the operation and management device 22 periodically receives session state information, state information of the beads object / template, and parameter information from the infrastructure channel provider 16, and stores them in the database 100.

In the operation and management apparatus according to the present invention, the database 100 stores only traffic-related data, and basic information such as code and configuration for performance and failure management of the open mobile business support system may be included in the open mobile business support system. It is taken from a repository DB (see symbol 20 in FIG. 1) which is a database.

The system log generated at each subordinate device of the open mobile business support system is transmitted by FTP to a predetermined position of the database 100 according to a predetermined cycle, and inquired through a site provided by the presentation unit 300 as needed.

As described above, the operation and management apparatus according to the present invention manages performance and failure information on the open mobile business support system, and makes it possible to conveniently read data in operating the open mobile business support system, In order to provide the basic data of the system reliably, FIGS. 4 to 10 are flowcharts showing the detailed operation thereof.

A process of managing performance and failure information will be described with reference to the flowcharts of FIGS. 4 to 10.

4 is a flowchart illustrating a procedure of providing monitoring for service call processing performed through the monitoring management module 326 in an open mobile business support system. The monitoring function compares the latest monitoring data collected in the database 100, that is, performance and failure information with threshold values for failure determination, for each hardware configuration of the open mobile business support system. As monitoring, referring to FIG. 4, when an administrator selects a monitoring menu from among menus for performance and failure management provided through the management site providing unit 310 (S401), the management site providing unit 310 is configured to perform the monitoring. It is determined whether the administrator has the monitoring authority (S402). This can be done by registering an accessible range for each administrator ID and then checking the registered access range for the corresponding administrator's ID when selecting the monitoring menu.

As a result of the determination, if the administrator does not have authority (S403), and if there is a user authority, access to the DB storing the Web site information and loads the monitoring inquiry page (S404 ~ s406). At this time, if the connection to the DB that stores the website information fails, try to reconnect until successful. Here, if the connection to the DB that stores the website information fails, no further service can be made.

In addition, an attempt is made to access the database 100 of the operation and management device through the data access module 327 (S407 to S409).

If the connection to the database 100 is successful by the above attempt, first, the configuration information of the open mobile business support system is inquired (S410), and then the monitoring data corresponding to the set period (for example, the last five minutes) is inquired. (S411). In the above, configuration information of the open mobile business support system may be obtained through data interworking with the repository DB 20. Next, the threshold value stored in the database 100 is inquired (S412).

The monitoring data obtained by the inquiry and the threshold value are compared with each other, and the comparison result is displayed on the web page obtained from the site DB for each hardware configuration of the open mobile business support system based on the configuration information (S413, S415). ).

FIG. 5 is a flowchart illustrating an operation procedure of an error history inquiry function of an open mobile business support system performed by the detailed monitoring management module 425. Here, the failure history inquiry function is to provide the administrator with a failure history occurring in each of the subsystems of the open mobile business support system, referring to Figure 5, the performance and failure provided by the administrator through the management site provider 310 If a failure history inquiry menu is selected from the menu for management (S501), the management site provider 310 determines whether the administrator has a right to use the failure history menu (S502). As described above, this may be accomplished by checking a registered access range for each administrator ID.

As a result of the determination, if the administrator does not have authority (S503), and if there is a user authority, access to the DB storing the Web site information and loads the data constituting the failure history inquiry page (S504 ~ s506). At this time, if the connection to the site DB that stores the data of the failure history inquiry page fails, try to reconnect until successful. Here, if the connection to the DB that stores the website information fails, no further service can be made.

When the data of the failure history inquiry page is loaded by the above, an attempt is made to access the database 100 through the data access module 327 (S507 to S509).

If the connection to the database 100 is successful, the configuration information of the open mobile business support system is first read (S510), and then the latest monitoring data (for example, the monitoring data collected within the last five minutes) is read. (S511). In the above, configuration information of the open mobile business support system is provided through data interworking with the repository DB 20.

Then, the configuration information of the obtained open mobile business support system and the monitoring data are combined to output the screen on the web page obtained from the site DB (S512).

6 is a flowchart illustrating a procedure of providing a threshold management function by the monitoring configuration management module 322.

Referring to FIG. 6, when an administrator selects a threshold management menu from among menus for performance and failure management provided through the management site providing unit 310 (S601), the management site providing unit 310 may notify the manager. It is determined whether there is a use right for the failure history menu (S602). This can be done by checking the access range registered for each administrator ID as before, and if there is no authority for the administrator, the process ends without further processing (S603).

As a result of the determination (S602), if there is a usage right, an attempt is made to access the database 100 through the data access module 327 (S604 to S606).

If the connection to the database 100 is successful, the threshold setting value is read. In this case, in the case of the charging processing unit 15 or the infrastructure channel providing unit 16 and the legacy interworking processing unit 17, the object-specific objects are read. The threshold setting value is inquired (S608), and in the case of the OI processing unit 12 or the business logic processing unit 14, the threshold setting value for each bead template is inquired (S609), and provided through the corresponding site (S610).

When the administrator confirms the change of the threshold setting value, it is transmitted to the monitoring configuration management module 322 through the management site providing unit 310, and the monitoring configuration management module 322 transmits the changed threshold setting value to the database 100. Saved by passing (S612).

When the storage is confirmed to be completed from the database 100, the process is terminated. If the storage fails, the stored threshold is again stored (613 to S615).

7 is a flowchart illustrating a procedure of providing a tracking function for a specific service call by the call tracking management module 323.

Referring to FIG. 7, when an administrator selects a call tracking menu from among menus for performance and failure management provided through the management site providing unit 310 (S701), the administrator has permission to use a call tracking menu. In response to the determination, the request of the administrator without permission is ignored (S702, S703).

As a result of the determination (S702), if there is a use right, it connects to the database 100 through the data access module 327, and attempts to reconnect if the connection fails (S704 to S706).

If the connection to the database 100 is successful, the call tracking search screen is provided to the administrator through the site (S707). If the administrator sets a search condition in the call tracking search screen (S708), the search condition is applied. Therefore, the call tracking data is read from the database 100 and displayed on the screen (S709).

8 is a flowchart illustrating a traffic graph providing procedure by the group access management module 324.

Referring to FIG. 8, when an administrator selects a traffic inquiry menu from among menus for performance and failure management provided through the management site providing unit 310 (S801), the administrator has permission to use the traffic inquiry menu. In response to the determination, the request of the administrator without the use right is ignored (S802, S803).

As a result of the determination (S802), if there is a usage right, the connection is attempted until the connection to the database 100 is successful through the data access module 327 (S804 to S806), and the database 100 is If the connection is successful, the traffic screen is provided on the interface screen of the manager site (S807). If the administrator sets a condition through the screen, the traffic data according to the condition is read and processed, and the screen is output in the form of a graph (S807). S808).

9 is a flowchart illustrating a procedure of providing a usage statistics inquiry function by the statistics inquiry module 321.

Referring to FIG. 9, when an administrator selects a usage statistics inquiry menu from among menus for performance and failure management provided through the management site providing unit 310 (S901), the administrator has permission to use a usage statistics inquiry menu. It is determined whether there is, and the request of the administrator without permission is ignored (S902, S903).

As a result of the determination (S902), if there is a usage right, the connection is attempted until the connection to the database 100 is successful through the data access module 327 (S904 to S906), and the connection with the database 100 is performed by the above. If this is successful, the usage statistics screen is provided on the interface screen of the manager site (S807). When the administrator sets a search condition through the screen, statistical data meeting the condition is read from the database 100 and displayed on the screen. S908, S909).

Next, FIG. 10 is a flowchart illustrating a procedure for managing call tracking data by the log processing module 210.

Referring to FIG. 10, the log processing module 210 periodically attempts to connect to the database 100 through the data access module 250 until the connection is successful (S1001 to S1003). When connected to the database 100 by the above, by reading the system log for each service call stored for the period (for example, one day) in the database 100 to generate and store a call tracking data file (S1004) In this way, the generated system log is deleted (S1005).

As described above, the operation and management apparatus of the open mobile business support system according to the present invention, the open mobile business support consisting of multiple layers of lower systems such as OI processing unit, business logic processing unit, infrastructure channel providing unit, legacy interworking processing unit. By stably managing traffic-related data about the system, and combining them, the performance and failure information of the open mobile business support system can be easily viewed by the administrator, thereby improving the efficiency of the open mobile business support work. .

Claims (9)

An OI processing unit for interfacing with the CP / SP, a business logic processing unit for combining a Biz object defining a function of each legacy system in the mobile communication company's mobile communication system to perform a biz template for implementing predetermined mobile service logic; An infrastructure channel provider for performing a business object request of a legacy system, a billing processor for processing billing information for a service performed by the business logic processor and the infrastructure channel provider, the business logic processor, the infrastructure channel provider, and the legacy In the operation and management device of the open mobile business support system including a legacy interworking processing unit for interworking between systems, A database unit for storing traffic related data collected from a plurality of sub-systems of an open mobile business support system that performs business logic in response to a request of the CP / SP, and statistical data and call tracking data generated therefrom for a set period; DB for generating the statistical data and the service call tracking data based on the traffic related data stored in the database unit, storing the statistical data and the service call tracking data, and deleting the data having passed the set period in the database unit to manage the database unit. Management; And If a particular menu for fault and performance monitoring is selected through the manager interface, the manager interface includes a presentation unit for reading and processing data corresponding to the selected menu to the database unit and outputting the processed data to a screen through the manager interface. Operation and management device of the open mobile business support system, characterized in that. The method of claim 1, wherein the database unit, A beads template status information table for recording status information of the beads template; An API parameter information table for recording parameter information of an API (Application Program Interface) defined for each biz template in an open interface provided by CP / SP; A first session state information table for managing session state information performed by the infrastructure channel provider; A second session state information table managing session state information for each legacy interworking processor and the billing processor; A threshold setting table for recording a threshold for performance and failure determination of each subsystem of the open mobile business support system; A first response time threshold setting table for setting a response time threshold for each bead template performed in the open mobile business support system; A second response time threshold setting table for setting a threshold of response time for each bead object performed in the open mobile business support system; A data collection time threshold setting table for setting a threshold of time for collecting traffic-related data for each subsystem; A last data transmission time table for recording a last time of transmitting traffic-related data to an operation and management device for each subsystem; A usage statistics table for recording usage of each subsystem; And Apparatus for operating and managing an open mobile business support system, comprising: a status information / report information table for recording status information / report information for each session and business template. The method of claim 1, The database unit is connected to the OI processing unit, the billing processing unit, and the legacy interworking processing unit of the open mobile business support system via FTP to receive data, and the business logic processing unit and infrastructure channel providing unit FTP and ODBC (open database connectivity) Operation and management device of the open mobile business support system, characterized in that connected via). The method of claim 1, The database unit reads and stores the session information of the OI processing unit and the business logic processing unit, the session information of the charging processing unit, and the session information of the legacy interworking processing unit from a memory-based database (MMDB) storing session information in an open mobile business support system. Operation and management device of the open mobile business support system, characterized in that. The method of claim 2, The database unit periodically receives the status information of the beads template and the beads object and API parameter information from the OI processing unit and the business logic processing unit, and periodically receives the session state information, the state information of the bead object / template, and the parameter information from the infrastructure channel provider. Operating and management device of the open mobile business support system, characterized in that the received and stored. The method of claim 1, The database unit may interoperate with the repository DB of the open mobile business support system for managing performance and failure information of the open mobile business support system and manage code and configuration information to provide structure information of the open mobile business support system. Operation and management device of open mobile business support system. The method of claim 1, wherein the DB management unit A log processing module for storing the tracking data on the service call processed by the open mobile business support system in the database unit in a file format according to a preset setting, and deleting a system log thereof; A DB management module for deleting a transaction log for managing the database unit; A deletion management module that deletes data in which a preset storage period has elapsed from data stored in the database unit; A combination management module configured to generate usage statistics data of the open mobile business support system by referring to the traffic related data recorded in the database unit at predetermined intervals and to store the usage statistics data in the database unit; And Apparatus for operating and managing an open mobile business support system, characterized in that it comprises a data access module for accessing the database unit to read, record or delete data. The method of claim 1, wherein the presentation unit A management site providing unit that provides monitoring, failure history, threshold setting, call tracking, traffic, usage statistics, log management menu, and result screen through a web site to monitor and confirm the failure and performance of an open mobile business support system; And And a monitoring logic processing unit which accesses the database unit and reads and processes data corresponding to a manager's selection menu input through the management site providing unit and provides the management site providing unit to the management site providing unit. And management device. The method of claim 8, wherein the monitoring logic processing unit A statistical inquiry module for extracting and providing usage statistics data for each sub-system from the database unit based on the overall structure of the open mobile business support system; A monitoring configuration management module for setting a threshold value, which is a criterion for determining performance and failure of an open mobile business support system, and storing the threshold value; A call tracking management module which reads tracking data on a specific service call performed in an open mobile business support system from the database and provides it to a management site provider; A group success management module for reading success traffic data up to a reference time set in the past based on a current from a database unit and providing the management site provider in a graph form; A detailed monitoring management module that reads failure history data of each sub-system of the open mobile business support system from a database and provides the management site provider; A monitoring management module for visually displaying the state of each system based on a threshold value by reading the number of attempts, successes, success rates, and average response times for each sub-system of the open mobile business support system from a database; And Apparatus for the operation and management of the open mobile business support system, characterized in that it comprises a data access module to provide the access function of the database unit to import or record the necessary data from the database unit.

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