KR100591566B1 - Data processing device and system of commodity merchandise - Google Patents

Abstract

An object of the present invention is to ensure emergency notification at any time to the outside.

A plurality of terminals capable of generating an emergency notification signal, and an in-store image that can be used for emergency notification to an external device through an external data communication line by using an emergency notification signal received from the terminal and connected with each terminal through an internal data communication line. It is equipped with a crisis, and the high rank in the store can send the regular notification to the outside through the external data communication line at a predetermined time, and the outside unit can send each time from the high rank in each store. It is formed so that it is possible to determine whether the notification can be received on time.

Description

PRODUCT PROCESSING DEVICE AND SYSTEM OF COMMODITY MERCHANDISE

BRIEF DESCRIPTION OF THE DRAWINGS The entire block diagram which shows embodiment of this invention.

2 is a side view for explaining a drawer and bill extraction detection means.

3 is a plan view for explaining a drawer and bill extraction detection means.

4 is a flowchart for explaining the operation of each terminal side.

Fig. 5 is a flow chart (1) for explaining the operation of the upper level controller in the store.

Fig. 6 is a flowchart (2) for explaining the operation of the upper level controller in the store.

7 is a flowchart for explaining the operation of the external device.

<Explanation of symbols for the main parts of the drawings>

1: internal data communication line

100: banknote

2: external data communication line

10 A to 1 ON: Electronic cache register (terminal 10)

16, 26: keyboard

17, 27, 37: indicator

18: drawer

180: drawer case

185: Cash Box

187: Money Case

188: bill acceptor

189 coin holding unit

19, 28, 29, 39: interface

20A: Store controller (stored high class device (2O))

23: RAM

23LF: log file

25: printer

30: host computer (external device)

40: host computer (external device)

50: banknote extraction detection means

51: radio wave receiver

52: tags

53: radio wave reflection prevention plate

54: drawer detection means

55: magnet sensor

56: magnet

The present invention utilizes a plurality of terminals installed in a store and having drawers for money storage and capable of generating an emergency notification signal, and connected to each terminal via an internal data communication line and received from the terminal. The present invention relates to a merchandise sales data processing apparatus having an in-store supervisor capable of emergency notification to an outside party through an external data communication line, and a merchandise sales data processing system comprising the apparatus and an external unit.

The merchandise sales data processing apparatus installed in the store includes, for example, a plurality of terminals (e.g., an electronic cash register) having a product registration function, an accounting processing function, and the like, and a high-level device (e.g., a store controller) in the store that collectively manages each terminal. It is the structure connected via the internal data communication line (for example, LAN).

Each terminal includes a control unit (CPU, ROM, RAM, etc.), a keyboard, a scanner, an indicator, a printer, a drawer, and the like, and mainly performs product sales registration. The drawer for storing money includes a plurality of bill acceptors divided into bill types (e.g., 10,000 yen, 5,000 yen, 1,000 yen), and a banknote press that can be opened and closed on a pin center. have. In addition, the cash drawer also includes a coin receiver.

In such a terminal, when a cashier receives money from a customer, the cashier inputs the amount by key operation on the keyboard. In doing so, the control unit executes payment processing including change calculation and the like in relation to the amount of sales. The drawer opens automatically. If the cashier receives 10,000 yen, for example, the banknote press is opened with a finger to be accommodated in the banknote receiving unit, and then the banknote press is returned to its original state. The same applies to taking out the change from another bill acceptor.

The upper level device in a store collects registration data (sales data) from each terminal, and has a function which sets various data to each terminal. In addition, the high level controller in the store is often connected to the headquarters (host computer) installed in the headquarters of the chain store or the like through an external data communication line (for example, ISDN). The headquarters performs overall management using data collected from each store (higher unit in each store).

By the way, since each terminal performs the merchandise sales registration service including the above-mentioned money exchange, many intruders who actually attempt to extort money invade the installation stores, which is a social problem. Thus, when an emergency button (e.g., including an emergency key, an emergency foot switch, etc.) is operated, or an occurrence of an emergency related to opening of a drawer is detected, an emergency notification is made to an external device through an external data communication line. The external unit is a host computer such as the headquarters or a security company. An external device is added to the merchandise sales data processing device is a merchandise sales data processing system.

In addition, as a method of detecting the occurrence of an emergency in relation to the opening of the drawer, a plurality of banknote presses are opened (for example, Japanese Patent Application Laid-Open No. 6-115775) or a model banknote is pulled out (for example, Japanese Patent Application Laid-Open No. 8-200816).

However, the conventional emergency notification function has a means for detecting the occurrence of an emergency in connection with the opening of an emergency button circuit or drawer, and a data communication line (such as an interface for communication within each computer) from a terminal consisting of a computer to a host computer of a security company, for example. Is valid and is set up correctly on each computer.

However, there is no guarantee that they are always normal. In particular, in large-scale systems, congestion, error, and failure of external data communication lines tend to occur. In addition, an emergency situation rarely occurs, and the function itself is sometimes unknown. Therefore, there have been cases where emergency notification cannot be made because it is not effective at the time of the thief's entry.

An object of the present invention is to provide a merchandise sales data processing apparatus and system capable of reliably executing an emergency notification to an external device.

The invention of claim 1 is provided with a plurality of terminals installed in a store and having a drawer for money storage and capable of generating an emergency notification signal, and connected to each terminal via an internal data communication line and receiving an emergency notification signal from the terminal. A merchandise sales data processing apparatus having an in-store high class unit capable of making an emergency notification to an outside unit through an external data communication line, wherein the in-store high unit is to notify the outside unit on time through the external data communication line at a predetermined time. It is a product sales data processing device formed to help.

In such an invention, when a predetermined time is reached (for example, every 24 hours have elapsed since the previous time or every 17 hours of each day), the high-level store in the store transmits the timely notification to the outside through an external data communication line. In this way, if the external device can receive the timely notification, it can be determined that both hardware and software including the external data communication line are normal. If you are unable to receive a call, call the store and you will be informed of the need for recovery. That is, it is possible to confirm the normal operation of the emergency notification function on a daily basis. Therefore, it is possible to reliably execute emergency notification to the outside when the thief invades.

In addition, the invention of claim 2 can be generated so that the emergency notification signal can be generated when each terminal is installed in the respective terminal or when the connected emergency notification button is operated or when it is detected that the banknote is pulled out in connection with the opening of the drawer. It is a product sales data processing apparatus formed.

In this invention, when the operator of the terminal is operated by pressing the emergency notification button installed in the terminal by hand or foot, or by pressing the external emergency notification button connected to the terminal, or the bill is removed by the thief in connection with opening the drawer. If a loss is detected, an emergency notification signal is generated and transmitted to the high-level store in the store via the internal data communication line. Upon receiving this, the in-store high level controller notifies the outside to the outside via an external data communication line. Therefore, the same operation and effect as in the case of the invention of claim 1 can be obtained, and furthermore, the emergency notification signal can be generated not only by the operator but also in relation to opening the drawer or by the operation of an external emergency notification button. Emergency notifications can be executed more reliably without the thief knowing.

In addition, the invention of claim 3 can determine whether or not an abnormality has occurred in each terminal and the internal data communication line by performing data communication with each terminal through the internal data communication line. Is a product sales data processing device which is configured to notify abnormality to the external device through the external data communication line when it is determined that this has occurred.

According to the present invention, whether the internal host communication device has an abnormality in the internal data communication line itself while performing data communication with each terminal through an internal data communication line every hour, for example. Determine whether or not. When it is determined that an abnormality has occurred, the abnormality notification is transmitted to the external device via the external data communication line. In this way, when the external device receives the notification of abnormality, it is possible, for example, to make a phone call to a high-level store in the corresponding store, so that a quick recovery operation can be performed at the store or the like and the normal operation of the external data communication line can be confirmed.

Therefore, the same effect as that of the invention of Claims 1 and 2 can be exhibited, and even if the person in charge in the store is engrossed in the corresponding work, the occurrence of an abnormality in the communication line between each terminal and the high-level device in the store is ensured. Known and recoverable.

Further, the invention according to claim 4 and 5 provides a bill extraction detecting means capable of detecting that a bill is withdrawn in connection with opening of the drawer in each of the terminals, and the terminals fail in the bill extraction detection means. Is detected, and when a failure has been detected, a failure notification can be transmitted to the high-level store in the store through a data communication line, and the high-level store in the store receives a failure notification from the terminal. And a product sales data processing device configured to notify a failure to the external device through the external data communication line.

In this invention, each terminal transmits a failure notification through an internal data communication line or another data communication line (e.g., RAS line) to a high-level store in the store when it detects whether a failure occurs in each bill extraction detecting means. . In doing so, the in-store high class device which has received this transmits a failure notification to the external device via the external data communication line. In this way, when the outside machine receives a notification of a failure, for example, a call is made to the high-level store in the corresponding store, it is possible to promptly recover the bill extraction detection means on the store side, and at the same time, the terminal and the store. You can check the normal operation of the data communication line and the external data communication line between my upper devices.

Therefore, the same operation and effect as in the case of the invention of claims 2 and 3 can be exerted, and furthermore, the emergency notification signal for the case where the thief pulls out the banknote can be maintained to be surely generated.

In addition, the invention of claims 6 and 7 is that when the high level in the store receives a recovery notification from each terminal through the internal data communication line or when a recovery button is operated in the high level in the store, A merchandise sales data processing device that is configured to notify recovery to the external device through the external data communication line.

In this invention, when each terminal recovers the situation according to the abnormality notification or the failure notification, for example, a recovery button in the form of a push is operated to transmit the recovery notification to the upper level store in the store. In case of recovering the situation caused by the abnormal notification from the store's high-level aircraft, the restore button in the high-level aircraft is operated. If so, the in-store high-level device transmits a recovery notification to the external device via the external data communication line. In this way, when the external device receives the recovery notification, if a call is made to a high-level store in the store, for example, by telephone, the hardware of each terminal itself, the respective bill extraction detection means, the internal data communication line and the external data communication line, You can check the normal operation of the entire software.

Therefore, it is possible to achieve the same operational effects as in the case of the inventions of claims 1 to 5, furthermore, to confirm the restoration and to confirm that the emergency notification function can operate normally.

In addition, the invention of claim 8 and 9, the merchandise sales data processing device is configured such that the recovery notification to the outside unit is executable on the condition that the high-level unit in the store is the emergency notification, abnormality notification or failure notification. to be.

In such an invention, even if there is an operation for recovery notification due to a mistake in the case of the timely notification, the recovery notification is not made. Therefore, the same effects as in the case of the inventions of claims 6 and 7 can be exerted, and furthermore, for example, a timely notification made daily is not an error, failure, emergency notification, and excludes unnecessary notification. can do.

The invention according to claim 10, 11 and 12 is a merchandise sales data processing apparatus in which each of the notifications includes a store identification code, a notification content identification code, and an occurrence time.

In this invention, the timely notification, abnormality notification, failure notification, and emergency notification include a store identification code, a notification content identification code, and a time of occurrence. Therefore, the same effects as in the case of the inventions of claims 1 to 9 can be exhibited, and furthermore, the whole body of notification can be unified to the outside party, and the outside party can accurately grasp the type and the store of the notification. .

In addition, the invention of claim 13 is provided with a plurality of terminals installed in a store and having a drawer for storing money, and capable of generating an emergency notification signal, and an emergency notification signal connected to each terminal through an internal data communication line and received from the terminal. A merchandise sales data processing system having a high level store in a store capable of emergency notification to an external device through an external data communication line and an external unit connected through a store high level device and an external data communication line, wherein The machine is configured to notify the external device through the external data communication line at a predetermined time every time, and to determine whether the external device can receive the corresponding timely notification at each time from the upper device in the store. It is a product sales data processing system formed to be.

In such an invention, when a predetermined time is reached (e.g., every 24 hours have elapsed since the previous notification, or every 17 hours every day), the high-level store in the store transmits the timely notification to the external device via the external data communication line. On the other hand, the external unit determines whether or not the corresponding regular notification can be received at each hour from the upper level controller in the store. In this way, if the external device can receive the timely notification, it can be determined that both hardware and software including the corresponding external data communication line are normal. In addition, it is also possible to feed back the received information to the upper part of the store through an external data communication line. If the reception is not possible, the store may be required to request the recovery work by telephone. That is, it is possible to confirm the normal operation of the emergency notification function on a daily basis. Therefore, it is possible to reliably make an emergency notification to the outside when the thief invades.

Furthermore, the invention of claim 14 is a merchandise sales data processing system that is configured to determine and display the purpose of each notification when the external device receives the on-time notification and emergency notification from the upper level unit in the store.

In this invention, when the external device receives the notification from the upper level device in the store, one of the on-time notification and the emergency notification can be determined and displayed on the display. Therefore, the same operation and effect as in the case of the invention of claim 13 can be exhibited, and further, the kind of notification and its handling and countermeasures can be determined more reliably and quickly.

EMBODIMENT OF THE INVENTION Hereinafter, embodiment of this invention is described with reference to drawings.

In the merchandise sales data processing system of the present invention, as shown in Fig. 1, an internal data communication line 1 is connected to a plurality of terminals (electronic cache registers 10A to 10N) 10 and 10 and 10 provided in a store. This product sales data processing device which consists of the in-store high class machine (store controller 20A) 20 connected through this store, and this apparatus 10, 20 and an external data communication line 2 connected, and the security company (external And a host computer (external device) 40 installed at the headquarters (external).

The merchandise sales data processing apparatuses 10 and 20 are formed so that the store high class unit 20 can transmit the on-time notification to the external units 30 and 40 via the external data communication line 2 at predetermined time points. .

In addition, every "time" is not limited to a fixed time, such as "every 17: OO", for example, every time after a predetermined (or set) time (for example, 24 hours) from the previous notification (time notification, emergency notification, etc.). Also included. In this embodiment, the latter is employed.

In addition, in the merchandise sales data processing system 10, 20, 30, 40, the upper level controller 20 in each store transmits a notification on time to the external devices 30, 40 via the external data communication line 2 at predetermined time points. At the same time, the external devices 30 and 40 can be configured to determine whether or not the corresponding timely notification can be received from each of the upper level devices 20 in each store.

In Fig. 1, each terminal (electronic cache registers 10A to 10N) made of a computer 10 includes a CPU 11, a ROM 12, a RAM 13, an HDD (hard disk device) 14, a keyboard. (KB) 16, an indicator (IND) 17, a printer (PRT) 15, an internal data communication line consisting of a drawer (DRW) 18 including an automatic opening device and a network (e.g. LAN) Including the interface (I / F) 19 for (1), a product registration function, an accounting processing function, and the like can be executed. The drawer 18 is provided with the banknote extraction detection means 50 and the drawer presence / absence detection means 54. As shown in FIG.

In addition, each terminal 10 is provided with an emergency notification button and / or connected to an emergency notification button installed in the outside (for example, the management room).

As shown in FIGS. 2 and 3, the drawer 18 is configured to be mounted on the drawer case 180 such that the cash box 185 can be opened and closed (outside the door), and the cash box 185 is provided in the drawer case 180. The money case 187 which has the some banknote accommodating part 188 and the coin accommodating part 189 is provided.

The banknote extraction detecting means 50 is capable of transmitting a radio wave mounted on the front surface of the register body 10BD and receiving a reflected radio wave, and a radio wave receiver 51 capable of reflecting the irradiated radio wave. And a tag 52 for a radio | wireless which can be attached to the model banknote (it may be a real banknote) 100, and is formed.

The banknote 100 with the tag 52 attached is provided with a plurality of sheets (two in this embodiment) and set in different banknote accommodation sections 188, respectively. In the case of the robbery by a thief, the banknote 100 accommodated in the several banknote accommodating part 188 is pulled out. On the other hand, in the case of normal (recovery amount of money), even if one tag banknote 100 has been pulled out, the respective banknotes 101 are not simultaneously pulled out from the plurality of banknote accommodating sections 188.

Therefore, the case where the banknote 100 with the several tag 52 is pulled out is detected using a radio wave, and in this embodiment, when the detection state is continued for a predetermined time, it is comprised by detecting that the banknote was pulled out. It is. In addition, the anti-reflection plate 53 of the radio wave is provided on the bottom plate 185B of the cache box 185 to prevent misdetection.

Further, the failure occurrence detection means (CPU 11, ROM 12) performs five consecutive sensings of the port RS232C in the bill extraction detection means 50 every 100 msec, and the same result when each result is the same. It is input to the memory (RAM 103), and read out from the 1sec memory and detected. When a failure occurrence is detected, the indicator 17 is displayed.

In addition, the transmission of the failure notification to the store high class apparatus 20 may be either an internal data communication line 1 or another data communication line (for example, a RAS line). In this embodiment, the RAS line (not shown in FIG. 1) is adopted, and the internal data communication line 1 is formed so that it can be transmitted to the upper level device 20 in the store even if an error or a malfunction occurs.

In addition, if the banknote extraction detection means can directly or indirectly detect the occurrence of an emergency (banknote extraction) in connection with the opening of the drawer, the aforementioned conventional example (for example, Japanese Patent Application Laid-open No. Hei 6-115775, Japanese Patent) The present invention may be constituted by means of the JP-A-8-200816.

The drawer presence / absence detection means 54 consists of the magnet 56 provided in the cache box 185 side shown in FIG. 2, FIG. 3, and the magnet sensor 55 provided in the drawer case 180 side, and the drawer 18 ( It is possible to detect whether or not the cash box 185 is mounted at a predetermined position (in the drawer case 180).

In this embodiment, it is a device (system) which performs normal operation of taking out drawer 18 (185) and taking it to a management room at the time of money collection, and it is easy to be confused because there is no danger of money being robbed at this normal operation. It is intended to prevent the transmission of unnecessary notifications (emergency notification, failure notification and recovery notification) to the external devices 30 and 40 and to expand the adaptability to similar systems. Of course, the thief does not draw out every drawer 18 (185). This is because it requires special manipulation to dismantle and is too heavy to escape.

That is, when it is detected by the drawer presence / absence detection means 54 that the drawers 18 and 185 are mounted at the predetermined position 180, each notification (emergency notification, failure notification, and recovery notification) is stored. It is formed so as to be able to transmit to the upper level device 20 (YES in ST10 of FIG. 4). In other words, when it is not detected that the drawers 18 and 185 are mounted at the predetermined positions 180 (NO in ST10), each notification is sent to the external units 30 and 40 through the in-store upper unit 20. Not sent to

As shown in Fig. 1, the store controller (stored high-level device 20) 20A made of a computer includes a CPU 21, a ROM 22, a RAM 23, an HDD 24, and a printer 25. Interface I for external data communication line 2 comprising a keyboard 26, an indicator 27, an interface (I / F) 28 for internal data communication line 1 and a network (e.g., ISDN) / F) (29), has a batch management function of each terminal 10.

The RAM 23 is provided with a log file 23LF in addition to a product master file, a sales master file, and the like. Either file is backed up to the HDD 24.

The store upper level unit 20 transmits the sales data and the like of its own store to the host computer 40 in the headquarters via the external data communication line 2. In addition, an emergency notification or the like can be sent to the host computer 30 (and host computer 40) of the security company via the external data communication line 2 (FIGS. 5 and 6).

The host computer 30, which is an external device, includes a CPU 31, a ROM 32, a RAM 33, an HDD 34, a keyboard (KB) 36, a display (IND) 37, and external data shown in FIG. An interface (I / F) 39 for the communication line 2 is included and has a store management function. In one case, a process including an emergency (emergency) arrangement when an emergency notification is received is entered. The same applies to the host computer 40.

Here, when each terminal 10 detects that the drawers 18 and 185 are mounted in the predetermined position 180 by the drawer presence / absence detection means 54 (YES in ST10 of FIG. 4). In the normal work, if a thief intrudes and robs all of the corresponding banknotes 100 accommodated in all banknote accommodating units 188 in a state in which the drawer 18 is opened, the banknotes 100 with the tag 52 are naturally attached. ) Two pieces are taken out at the same time.

In this way, the banknote extraction detection means 50 detects an emergency (banknote extraction). And if the detection state continues for more than a predetermined time (for example, 1 second) (YES in ST12 of FIG. 4), the emergency notification function ST13 will operate. Emergency notification function even when the emergency notification button (for example, the emergency notification key of the keyboard 16) installed on the terminal 10 is pressed (ON) or operated when the connected external emergency notification button is operated (YES in ST11). This works.

Specifically, the emergency notification transmission control means (CPU 11, ROM 12) of the terminal 10 is connected to the upstream store 20 in the store via the interface 19 and the in-store data communication line 1. Send an emergency notification (ST13). This emergency notification includes a store identification code, a notification content (emergency notification) identification code, and the time of occurrence of the terminal 10. The same applies to other notifications (failure notification, return notification).

In addition, in the terminal 10, when it is detected by the failure occurrence detection means 11 and 12 that the banknote extraction detection means 50 is broken (YES in ST14), the failure notification transmission control means (CPU 11, ROM) (12) transmits the failure notification to the high-level device (SC) 20 in the store (ST15), and the failure notification display control means (CPU 11, ROM 12) indicates that the display 17 (ST16).

Moreover, when the recovery of the situation after the emergency notification or the failure notification (for example, setting the bill 100 with the tag 52 in the bill receiver 188 or adjusting the radio wave receiver 51) is finished. If the return key on the keyboard 16 is pressed (ON) to operate (YES in ST17), the return notification transmission control means (CPU 11, ROM 12) returns to the upper level device (SC) 20 in the store. At the same time as the notification is transmitted (ST18), the return notification display control means (CPU 11, ROM 12) displays the fact on the display 17 (ST19).

By the way, when the upper level device 20 in the store receives the emergency notification from the terminal (register) 10 via the internal data communication line 1 and the interface 28 (YES in ST33 of FIG. 5), the emergency notification transmission control The means (CPU 21, ROM 22) transmits an emergency notification to the external devices TOP 30 and 40 via the interface 29 and the external data communication line 2 (ST34).

At this time, the emergency notification display control means (CPU 21, ROM 22) displays the fact on the display 27 (ST35). Since the upper level device 20 in a store is installed in the management room etc. which a thief cannot see, there is no problem even if it displays. Rather, it is effective for managers to make emergency calls to security companies or their police.

The notification storage control means (CPU 21, ROM 22) also stores in the memory (RAM 23) that an emergency notification has been made (ST36). It is remembered that the latter words are related to the return notice.

When the failure notification is received from the terminal (register) 10 (YES in ST42 in FIG. 6), the failure notification transmission control means (CPU 21, ROM 22) is connected to the interface 29 and the external data communication line 2. The failure notification is transmitted to the external device TOP 30 and 40 via the step S43.

At this time, the failure notification display control means (CPU 21, ROM 22) displays the fact on the display 27 (ST44). In addition, the notification storage control means (CPU 21 and ROM 22) stores in the memory (RAM 23) that the failure notification has been made (ST45).

In addition, the store upper level unit 20 determines whether or not an abnormality has occurred by itself. That is, the failure occurrence control unit (CPU 21, ROM 22) performs data communication with each terminal 10 via the internal data communication line 1, while the respective terminal 10 and the internal data are executed. Whether an abnormality has occurred in the communication line 1 itself (ST38 in FIG. 5) is determined.

For example, when the terminal 10A communicates with the terminal 10A, both the internal data communication line 1 and the terminal 10A are normal. If there is no response from the terminal 10B for the same communication, it is determined that the terminal 10B has a failure. If there is no response from both terminals 10A and 10B, it is determined that the internal data communication line 1 (interface 28) has failed.

If it is determined that an abnormality has occurred (NO in ST38), the abnormality notification transmission control means (CPU 21, ROM 22) is connected to the external device TOP (through the interface 29 and the external data communication line 2). The abnormality notification is sent to 30, 40 (ST39). At this time, the abnormality notification display control means (CPU 21, ROM 22) displays the fact on the display 27 (ST4O). In addition, the notification storage control means (CPU 21 and ROM 22) stores in the memory (RAM 23) that the abnormality has been reported (ST41).

Subsequently, upon receiving the return notification from the terminal (register) 10 (YES in ST46 in FIG. 6), the return notification transmission control means (CPU 21, ROM 22) is connected to the interface 29 and the external data communication line. The return notification is transmitted to the external device TOP 30 and 40 via (2) (ST49).

This return notification is when there is a memory of the fact that either the emergency notification (ST34 in FIG. 5) or the failure notification (ST43 in FIG. 6) is transmitted (YES in ST48), and the situation is resolved (recovered) (ST47 YES).

If the return key in the upper device 20 is pressed (ON) and operated (YES in ST5O), there is a memory of the fact that the notification of abnormality (ST39 in FIG. 5) is transmitted (YES in ST52 in FIG. 6). Also, on the condition that the abnormality is eliminated (recovered) (YES of ST51), a return notification is transmitted to the external devices TOP 30 and 40 via the interface 29 and the external data communication line 2 (ST53). ).

In other words, when the cause of each notification has been resolved, the fact is reported to the external devices 30 and 40. In other words, contact the emergency notification function is normal. Therefore, return notification is not given in the case of on-time notification to be described later. Avoid misunderstanding and avoid unnecessary use of the line (2).

Further, recovery notification display control means (CPU 21 and ROM 22) may be provided so as to display the effect on the display 27. Each memory is also cleared after the corresponding return notification is sent.

Here, the timely notification transmission control means (CPU 21, ROM 22) transmits the timely notification to the external device (TOP) 30, 40 through the interface 29 and the external data communication line (2). . That is, by notifying the outside party at the time of the previous notification (emergency notification, failure notification, abnormal notification) every 24 hours (YES in ST30 of FIG. 5), the internal high-level device 20 and the inside of the store The external data communication line 2, which cannot be inspected or the like, can be routinely checked. At this time, the notification notification display control means (CPU 21, ROM 22) displays the fact on the display 27 (ST32).

In addition, the log control means (CPU 21, ROM 22) of the high class device 20 in the store is formed by storing in the log file 23LF that each of the above notifications has been received. In addition, the notification data (log data) stored in the log file 23LF can be displayed on the display unit 27 by making a history management request, and can be printed out by a print out request. This is done by operating the printer 25.

That is, the memory of each notification can be stored and the notification history can be managed. In addition, history management in which each notification is stored in, for example, time series or type can be performed. Therefore, it is possible to know statistically and concretely about the discovery of means or the like which are likely to cause breakdowns or abnormalities, and shops where emergency situations are likely to occur. In this regard, the reliability of the emergency notification function can be improved.

By the way, in the external device 30, 40, the on-time notification determination control means (CPU 31, ROM 32) is connected to the external data communication line 2 and the interface from the host device 20 in each store at the corresponding time. Through 39, it is determined whether or not a notification can be received on time (ST60, ST61 in Fig. 7). Whether the notification is on time or not can be known from the notification content (time notification) code of the notification (store identification code, notification content identification code and time of occurrence).

When it is judged that the reception was possible (YES in ST61), the timing notification display control means (CPU 31, ROM 32) displays the normal on-time indication on the display 37 (ST62). If it is determined that reception could not be performed (NO in ST61), a message indicating a failure in time is displayed (ST63).

Therefore, in the external device 30, 40, the government of the emergency notification function of each store 20 can be managed. If the reception is not possible, the purpose and the recovery work instruction can be given to the store using, for example, a telephone line.

In addition, when the external device 30, 40 receives the emergency notification (YES of ST64), the emergency notification display control means (CPU 31, ROM 32) displays the emergency notification on the display 37 (ST65). ). For example, the message " emergency occurs at 20: 25-XX, start emergency deployment. &Quot;

Upon receiving the abnormality notification (YES in ST66), the abnormality notification display control means (CPU 31, ROM 32) displays the abnormality notification on the display 37 (ST67). For example, the message "An error occurred on the LAN at the 15: 00-YY point, please contact the recovery instruction" is displayed.

Upon receiving the failure notification (YES in ST68), the failure notification display control means (CPU 31, ROM 32) displays the failure notification on the display 37 (ST69). For example, the message " Contact the recovery 1 contact at register 1ON at the 15: OO-ZZ point " is displayed.

Further, upon receiving the recovery notification (YES in ST70), the failure notification display control means (CPU 31, ROM 32) displays the failure notification on the display 37 (ST71). For example, the message "Register 1ON at 5: 30-ZZ is restored" is displayed.

In addition, a buzzer alarm sounds when each notification is received.

According to this embodiment, since the high class device 20 in the store is configured to notify the external devices 30 and 40 on time via the external data communication line 2 at predetermined time intervals, the external device ( If the 30) side can receive the notification on time, it can be determined that both hardware and software including the external data communication line 2 are normal. If you are unable to receive a call, call the store and you will be informed of the need for recovery. That is, it is possible to confirm the normal operation of the emergency notification function on a daily basis. Therefore, it is possible to reliably execute emergency notification to the external device 30, 40 at the time of the invasion of the thief.

In addition, each terminal 10 can generate an emergency notification signal when the emergency notification button 16 installed in or connected to the terminal 10 is operated or when the banknote is detected in connection with opening the drawer. Therefore, the emergency notification signal can be generated not only by the operator but also in relation to opening the drawer or when an external emergency notification button is operated. In other words, emergency notification can be executed more reliably without the thief knowing.

In addition, whether or not an abnormality has occurred in each terminal 10 and the internal data communication line itself while the upper level controller 20 in the store performs data communication with each terminal 10 through the internal data communication line 1. Since it is possible to discriminate and inform the abnormality, when the external device 30 receives the abnormality notification, it is made to contact the upper-level device 20 in the store, for example, by telephone. At the store or the like, a quick recovery operation can be executed and the normal operation of the external data communication line 2 can be confirmed. That is, even if the person in charge in the store is devoted to the task, it is possible to surely recognize and recover the occurrence of an abnormality in the communication line 1 between each terminal 10 and the high class device 20 in the store.

In addition, a bill extraction detecting means 50 capable of detecting that the bill is drawn out in connection with opening the drawer is provided in each terminal 10, and each terminal 10 is broken in the bill extraction detection means 50. Is detected, and a failure notification can be transmitted to the high-level device 20 in the store through the data communication line RAS, so that the high-level device 20 in the store has an external device 30. Since the fault notification can be made via the external data communication line 2, the fault is notified to the superordinate device 20 in the store when the fault notification is received from the external device 30. In this way, a quick recovery operation of each bill extraction detecting means 50 can be executed on the store side, and at the same time, a data communication line and an external data communication line between the terminal 10 and the high class device 20 in the store ( 2) check the normal operation There. Therefore, it is possible to securely generate an emergency notification signal for when a thief takes out a bill.

Moreover, each banknote extraction detection means 50 can detect the banknote 100 with the tag 52 using a radio wave, and detects it as a money plunder when a plurality (two pieces) are pulled out simultaneously. Therefore, it is possible to reliably detect and notify the act of the robber, and to prevent accidental notification because it does not respond to the normal operation of the person in charge in the store.

In addition, since the failure notification is formed by using the RAS line to transmit to the in-store upstream unit 20, even when the internal data communication line 1 is in error or failure, it is reliably transmitted to the in-store upstream unit 20. can do.

In addition, when the recovery notification 26 is received from each terminal 10 or when the recovery button 26 is operated in the high-level device 20 in the store, the high-level device 20 in the store notifies the external device 30 to the external device 30. Since it is configured to transmit a message, when the external device 30 receives the recovery notification, each terminal 10 itself, The normal operation of the hardware and software as a whole of the bill extraction detecting means 50, the internal data communication line 1 and the external data communication line 2 can be confirmed.

In addition, since the recovery notification to the external device 30 is executed on the condition that the upper level controller 20 in the store has been notified of an emergency notification, an abnormality notification, or a failure, the restoration notification by mistake in the case of a regular notification is used. Even if there was an operation, no recovery notification is given. That is, for example, the timely notification made every day is not an error, failure, or emergency notification. Congestion of the external data communication line 2 can be reduced.

In addition, since each notification includes a store identification code, a notification content identification code, and a time of occurrence, each of the terminal 10 stores the high level device 20 in the store and the high level device 20 in each store from the external device side 30 to the external device side 30. It is possible to unify the full text of the notification, and to accurately grasp the type and the store of the notification from the external device 30 side.

Furthermore, since the external device 30, 40 is formed so as to be able to determine whether or not each timely notification corresponding to each timely time can be received from the upper level device 20 in the store, the external device 30 If the side can receive the notification on time, it can be determined that both hardware and software including the corresponding external data communication line 2 are normal. In addition, it is also possible to feed back the reception to the store upstream device 20 through the external data communication line 2. If the reception is not possible, the store may be required to request the recovery work by telephone. Therefore, the emergency notification to the external device 30 can be executed more reliably when the thief invades.

In addition, when the external device 30 or 40 receives the timely notification and the emergency notification from the high-level device 20 in the store, the purpose of each notification can be determined and displayed. And decision and handling can be determined more reliably and quickly.

 According to the invention of claim 1, since the high-level in-store is a merchandise sales data processing device configured to notify the outside party on an hourly basis via an external data communication line, the external data communication line can be received if the external device can receive the timely notification. It can be determined that both the hardware and software including the normal. If you are unable to receive a call, call the store and you will be informed of the need for recovery. That is, it is possible to confirm the normal operation of the emergency notification function on a daily basis. Therefore, it is possible to reliably execute emergency notification to the outside when the thief invades.

In addition, according to the invention of claim 2, since each terminal is configured to generate an emergency notification signal by operation of an emergency notification button connected to the terminal or connected to the terminal, or by detecting a banknote extraction associated with opening a drawer. The same effects as in the case of the above-described invention can be obtained, and in addition, the emergency notification signal can be generated not only in the operation of the operator but also in the relationship with the drawer opening. Therefore, emergency notification can be performed more reliably without the thief knowing.

In addition, according to the invention of claim 3, it is possible to determine whether or not an abnormality has occurred in each terminal and the internal data communication line itself while the in-store host performs data communication with each terminal through the internal data communication line. Since it is designed to notify the outside party of an abnormality, if the outside party receives the notification of the abnormality, it is possible to make a quick recovery work in a store or the like by making a call to the high-level store in the relevant store, for example. It can check the normal operation of the external data communication line. Therefore, the same effects as in the case of the inventions of claims 1 and 2 can be obtained, and furthermore, even if the person in charge in the store is enthusiastic about the task, it is reliably aware of the occurrence of an abnormality in the communication line between each terminal and the high-level device in the store. Can and can be recovered.

Further, according to the invention of claim 4 and 5, each terminal can detect whether or not a failure occurs in the respective bill extraction detection means, and the failure notification can be transmitted to the high-level store in the store, Since the external device can be notified of the failure via an external data communication line, when the external device receives a notification of failure, it is possible to promptly call each of the bank's shops, for example, by telephone. The recovery operation of the extraction detection means can be performed, and at the same time, the normal operation of the data communication line and the external data communication line between the terminal and the store high level unit can be confirmed. Therefore, the same effects as in the case of the inventions of claims 2 and 3 can be obtained, and further, the emergency notification signal for the case where the thief pulls out the banknote can be maintained reliably.

Furthermore, according to the inventions of claims 6 and 7, it is possible to provide a recovery notification to an external device when the in-store high-level device receives a recovery notification from each terminal or when a restore button is operated in the high-level device in the store. Therefore, when the external device receives the recovery notification, if the call is made to the upper level in the store, for example, by telephone, the terminal itself, the respective bill extraction detection means, the internal data communication line, and the external data communication line You can check the normal operation of the hardware and software as a whole. Therefore, it is possible to obtain the same effect as in the case of the inventions of claims 1 to 5, further confirm the recovery and confirm that the emergency notification function can operate normally.

In addition, according to the invention of Claims 8 and 9, since the recovery notification to the outside unit is made executable on the condition that the high-level unit in the store has been informed of emergency, abnormality, or failure, claims 6 and 9 The same effect as in the case of the invention of claim 7 can be obtained, and furthermore, no mistake is made as to whether the on-time notification that is made daily is an abnormality, failure, or emergency notification. In addition, unnecessary notification can be eliminated, thereby reducing congestion of external data communication lines.

In addition, according to the inventions of claims 10, 11, and 12, each notification includes a store identification code, a notification content identification code, and the time of occurrence. It is possible to achieve the same effect as the above, and to unify the full text of the notification to the outside party, and to accurately grasp the type of the notification and the store at the outside party.

Furthermore, according to the invention of claim 13, the merchandise sales data formed so that the high-level in-store can notify the outside unit on time every hour and also determine whether or not the outside unit could receive each time notification on time. Since it is a processing system, it is possible to determine that both hardware and software including the external data communication line are normal if the external machine can receive the notification on time. In addition, it is also possible to feed back the received information to the upper part of the store through an external data communication line. If the reception is not possible, the store may be required to request the recovery work by telephone. That is, it is possible to confirm the normal operation of the emergency notification function on a daily basis. Therefore, it is possible to reliably make an emergency notification to the outside when the thief invades.

Furthermore, according to the invention of claim 14, since the external device is configured to determine and display the purpose of each notification when the external device receives the timely notification and the emergency notification from the upper level device in the store, the invention of claim 13 The same effects as in the case can be achieved, and further, the type of notification and its handling or countermeasures can be determined more reliably and quickly.

Claims (14)

In a merchandise sales data processing apparatus, A plurality of terminals installed in the store and having a drawer for storing money, and capable of generating an emergency notification signal; A high class in-store connected to each terminal through an internal data communication line and capable of making an emergency notification to an outside through an external data communication line when an emergency notification signal is received from the terminal, And said high level controller in the store includes on-time notification transmission control means for transmitting a timely notification for confirming a normal state of the terminal to the external device through the external data communication line at predetermined time points. The terminal of claim 1, wherein each terminal is configured to generate the emergency notification signal when an emergency notification button installed or connected to each terminal is operated, or when a bill is drawn out in connection with opening a drawer. Product sales data processing device. The method according to claim 1 or 2, The high level controller in the store includes a failure occurrence control unit for determining whether or not an abnormality has occurred in each terminal and the internal data communication line by executing data communication with each terminal through the internal data communication line; And Abnormality notification transmission control means for performing abnormality notification to the external device via the external data communication line when it is determined that an abnormality has occurred The formed product sales data processing device further comprising. The method of claim 2, Each of the terminals may include bill extraction detection means capable of detecting that the bill is withdrawn from the drawer opening; Failure occurrence detection means for each terminal to detect whether a failure has occurred in the respective bill extraction detection means; And first failure notification transmission control means for transmitting a failure notification to the upper level in the store through a data communication line when detecting that a failure has occurred; And the high level controller in the store further includes second failure notification transmission control means for transmitting a failure notification to the external device through the external data communication line when receiving the failure notification from the terminal. The method of claim 3, Each of the terminals may include bill extraction detection means capable of detecting that the bill is withdrawn from the drawer opening; Failure occurrence detection means for each terminal to detect whether a failure has occurred in the respective bill extraction detection means; And first failure notification transmission control means for transmitting a failure notification to the upper level in the store through a data communication line when detecting that a failure has occurred; And the high level controller in the store further includes second failure notification transmission control means for transmitting a failure notification to the external device through the external data communication line when receiving the failure notification from the terminal. The method according to any one of claims 1, 2, 4 and 5, When the store high level controller receives a recovery notification from each terminal through the internal data communication line, or when a recovery button is operated in the high level device in the store, the high level signal is sent to the external unit through the external data communication line. The product sales data processing device is configured to be. 4. The store intra-store apparatus according to claim 3, wherein the store high class controller disconnects the external data communication line when a recovery notification is received from the respective terminals through the internal data communication line, or when a restore button is operated in the store upper layer. And a merchandise sales data processing device configured to notify a recovery to the external device through The merchandise sales data processing apparatus according to claim 6, wherein the high-level upper part of the store is configured to execute the recovery notification to the outside unit on the condition that the emergency notification, abnormality notification, or failure notification is made. 8. The merchandise sales data processing apparatus according to claim 7, wherein the high-level upper part of the store is configured to execute the recovery notification to the outside unit on the condition that the emergency notification, abnormality notification, or failure notification is made. The method according to any one of claims 1, 2, 4, 5, 7, 7, 8, and 9, wherein each notification includes a store identification code, a notification content identification code, and an occurrence time. Product sales data processing device included. The product sales data processing apparatus according to claim 3, wherein each notification includes a store identification code, a notification content identification code, and an occurrence time. The product sales data processing apparatus according to claim 6, wherein each notification includes a store identification code, a notification content identification code, and an occurrence time.  In the merchandise sales data processing system, A plurality of terminals installed in the store and having a drawer for storing money, and capable of generating an emergency notification signal; A high class in-store connected to each terminal through an internal data communication line and capable of making an emergency notification to an outside through an external data communication line when an emergency notification signal is received from the terminal, The high level controller in the store includes on-time notification transmission control means for transmitting a timely notification for confirming a normal state of the terminal to the external device through the external data communication line at predetermined time points; And the external unit includes on-time notification determination control means for determining whether or not the corresponding on-time notification can be received at each on-time from the upper level unit in the store. The control unit according to claim 13, wherein the external unit determines a notification indication control means for determining and displaying that each notification is based on a code included in the notification when the external unit receives the timing notification and emergency notification from the upper level controller in the store. More including commodity sales data processing system.

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