KR100581016B1 - Method for providing call connection service using for broadcasting media and medium for storing for program carrying out method of providing call connection service - Google Patents

Abstract

Without the need to download a dedicated program for telephony service, digital linkage technology and IP-based call control function can be used to connect the service users with the existing wired telephone network, VoIP telephone network, broadband network, or mobile communication network. How we can provide it.

Telephone connection service providing method according to an embodiment of the present invention is that the service providing system provides a telephone connection service using a broadcast screen including the telephone number information of the operator, (a) a service when the broadcast screen is broadcasted Receiving a call request signal generated by the user via the set top box; (b) reading a telephone number of the service user by searching a broadcasting provider server; (c) reading the telephone number information of the operator included in the call request signal from the call request signal; (d) requesting a call to the telephone number of the operator through a communication network to which the operator is subscribed; (e) requesting a call to the telephone number of the service user through a communication network to which the service user is subscribed if the service provider answers the call; And (f) enabling the call through the communication channel setting between the service provider and the service user when the service user responds to the call origination. It includes.

Description

Method for Providing Call Connection Service Using for Broadcasting Media and Medium for Storing for Program Carrying out Method of Providing Call Connection Service}

1 is a network configuration diagram of a system according to an embodiment of the present invention

FIG. 2 is a diagram illustrating a configuration of a service providing system shown in FIG. 1.

3 is a flowchart of a service providing method according to an embodiment of the present invention;

The present invention relates to a telephone connection service using a broadcast medium, and more particularly, to a method and system for interworking with an existing communication network and providing a telephone connection service to a user using digital broadcasting technology and an IP-based call control function. It is about.

The internet call function provided by the existing Internet is available by downloading an Internet phone or Voice Over Internet Protocol (VoIP) phone program to each individual computer and entering the phone number of the party to call using the downloaded program. To provide services. In other words, a user who wants to use the service by talking to the other party through the Internet phone on the computer instead of his or her own phone, after signing up with the service provider, joins the Internet phone program provided by the service provider. There is a problem that the use procedure is cumbersome because the phone call service can be provided after downloading.

In addition to providing a telephone call service through such an Internet phone, a service that allows a user to make a call to a registered wired or wireless phone by simply clicking on a web page or to make a call to a party or a company appearing on a search result page. However, even in the case of such a service, a user who is familiar with a computer has a problem in that the user can call the other party only after registering the service through a service registration procedure using the computer.

On the other hand, the existing telephone call providing service using the Internet requires the user to know the telephone number of the other party who wants to make a telephone call in advance, and in case of purchasing a product through the home shopping, etc., write down the desired telephone number or memorize the telephone call. There is a problem that can be cumbersome or wrong to call.

The present invention has been made to solve the above-described problems, using a digital broadcasting technology and IP-based call control function without the download of a dedicated program for a telephone call service and communication network, such as a conventional wired telephone network, VoIP telephone network, or mobile communication network, etc. It is a technical problem to provide a method for providing a telephone connection service to a service user by interworking.

In addition, the present invention is interoperable with a communication network such as a conventional wired telephone network, Voip telephone network, broadband communication network, or mobile communication network, and can provide a telephone connection service to a service user using digital broadcasting technology and IP-based call control function. Another technical task is to provide a recording medium that records a program on how to provide a telephone call service.

According to an aspect of the present invention, there is provided a method for providing a telephone connection service, by which a service providing system provides a telephone connection service using a broadcast screen including telephone number information of an operator.

(a) receiving a call request signal generated by a service user via a set top box when the broadcast screen is broadcasted; (b) reading a telephone number of the service user by searching a broadcasting provider server; (c) reading the telephone number information of the operator included in the call request signal from the call request signal; (d) requesting a call to the telephone number of the operator through a communication network to which the operator is subscribed; (e) requesting a call to the telephone number of the service user through a communication network to which the service user is subscribed if the service provider answers the call; And (f) when the service user responds to the call, enabling the call to be established between the service provider and the service user by setting a call channel, and after the call request signal is generated, the service user Providing a message for guiding the call connection state to the service user through the broadcast screen until responding to the call origination.

In a preferred embodiment, in step (f), the operator may provide a predetermined announcement message to the telephone of the advertiser or broadcaster until the service user answers the call and before the service user answers the call. .

In a modified embodiment of the present invention, a method of providing a telephone connection service using a broadcast screen including telephone number information of an operator, the method comprising: (a) a set-top box generated by a service user when the broadcast screen is broadcast; Receiving a call request signal; (b) the set-top box transmitting a telephone number search request and a call request signal of the service user to a broadcaster server; (c) the broadcasting service provider server analyzing the service user telephone number and the call request signal read out from the service user information DB corresponding to the service user telephone number search request, and the telephone number of the service provider read out from the call request signal; Generating a telephone connection request signal including a transmission to a service providing system; (d) The service providing system receiving the telephone connection request signal transmits a call to the telephone number of the operator and the telephone number of the service user through a communication network to which the service provider is subscribed and a communication network to which the service user is subscribed. Requesting; (e) To the service user through the broadcast screen, a message informing the call connection state of the service providing system until the other responds to the call origination among the service provider or the service user first. Providing; And (f) when the other party answers the call, allowing the service providing system to make a call through the communication channel setting between the service provider and the service user.

In the recording medium recording a program for a method for providing a telephone connection service according to an embodiment of the present invention for achieving the above another technical problem, the service providing system provides a telephone connection service using a broadcast screen including the telephone number information of the operator. As providing

(a) receiving a call request signal generated by a service user via a set top box when the broadcast screen is broadcast; (b) reading a telephone number of the service user by searching a broadcasting provider server; (c) a function of reading the telephone number information of the operator included in the call request signal from the call request signal; (d) a function of requesting a call to the telephone number of the operator through a communication network to which the operator is subscribed; (e) a function of requesting a call to the telephone number of the service user through a communication network to which the service user is subscribed when the operator responds to the call origination; And (f) when the service user responds to a call, allowing a call to be made between the service provider and the service user by setting up a call channel, and the service user can be called after the call request signal is generated. It further includes a function of providing a message for guiding the call connection state to the service user through the broadcast screen until the call is answered.

In the modified embodiment, the method for providing a telephone connection service using the advertisement screen broadcasting including the telephone number information of the operator includes: (a) a call request signal generated by a service user when the broadcasting screen is broadcast; Receiving via the set top box; (b) reading a telephone number of the service user by searching a broadcasting provider server; (c) a function of reading the telephone number information of the operator included in the call request signal from the call request signal; (d) a function of requesting a call to the telephone number of the operator and the telephone number of the service user through a communication network to which the service provider is subscribed and a communication network to which the service user is subscribed; (e) a function of providing the service user to the service user through the broadcast screen to guide one of the service provider or the service user to answer the call first until the other party answers the call; And (f) a function of enabling a call through the communication channel setting between the service provider and the service user when the other party answers the call. It includes.

Hereinafter, exemplary embodiments of the present invention will be described in more detail with reference to the accompanying drawings. Some terms used for describing the present invention will be defined as follows. First, the call request signal used in the present invention is a signal generated by the service user and includes a screen signal at the time of generating the signal by the service user while watching the broadcast medium (for example, pressing a call button on the remote controller). It is. In addition, the telephone connection request signal includes a service user telephone number and a counterpart telephone number. In addition, the operator's telephone number specifically represents an example of the counterpart's telephone number.

1 is a network configuration diagram of a system according to an embodiment of the present invention. As shown in FIG. 1, the telephone connection service of the present invention includes a TV having a set-top box 6 or a set-top box connected to a broadcasting medium 4a to 4n such as a digital TV or an IP TV. After receiving the signal transmitted from the (not shown), and performs the service logic by receiving the subscriber's telephone number information and the subscriber's telephone number information from the broadcaster server (8) to the corresponding communication network to interwork with the corresponding communication network Provide telephone connection service to service users.

The service providing system 2 provides a telephone connection service to a user by interworking with a corresponding communication network, and the call control unit 10 included in the service providing system 2 is the set top box 6 or a search server 14 to be described later. By analyzing the telephone number of the service user and the other party's phone number received or directly obtained through the) to the corresponding communication network to make a call between the service user and the other party.

In detail, the call control unit 10 sets an operation and a parameter of a protocol corresponding to a telephone type (PSTN telephone, mobile telephone, VoIP telephone, etc.) of the counterpart to which the service user wants to talk. If the other party picks up the phone after requesting call processing through the communication network of the service provider and making communication with the system (exchange or switching equipment, etc.) (not shown) of the communication network, use the communication network of the service provider corresponding to the telephone number of the service user. Call the service user to establish a communication channel with the other party. In other words, if the service user uses the PSTN phone, when the user calls the service user, the user calls the PSTN network. If the user uses the VoIP phone, the user uses the VoIP network to make a call. The telephone is communicated using a communication network. At this time, the telephone service subscription form of the counterpart does not have to be the same as the telephone service subscription form of the service user.

In this case, the charge (telephone charge) is charged by the existing telephone service providers in the conventional manner. That is, when the other party uses the toll-free telephone number, the telephone fee is charged to the other party. Otherwise, the telephone fee is charged to the calling service user.

In a preferred embodiment, the service providing system 2 may further include a guide broadcasting device 12 capable of transmitting a guide message to the counterpart or service user until a telephone connection is established for the counterpart or service user. The announcement broadcasting device 12 transmits a predetermined voice message to the other party's terminal after the telephone connection is established to the other party until the service user picks up the telephone receiver. In this embodiment, the announcement broadcasting device 12 ) May transmit a text message, a video message, music, etc., not a voice message, or may transmit a voice message, a text message, a video message, or music to a service user as necessary.

On the other hand, the announcement device 12 may provide a message to the service user through the broadcast screen to inform the user that the call is connected after the call request signal is generated by the user's click until the service user responds to the call. In a modified embodiment, the call request signal is generated to the service user through the broadcast screen indicating that the call is connected until the other party answers the call, and the other party answers the call. From then until the service user responds to the call, the service message may be provided to the service user through a broadcast screen, for example, a message prompting the user to answer the call. have.

The set top box 6 is connected to an analog TV or a digital TV to enable digital broadcasting, and is connected to a VoIP phone to enable a VoIP telephone service. In one embodiment of the present invention, the set-top box 6 receives the broadcast screen signal including the telephone number of the advertiser to be advertised through the broadcast screen from the broadcast provider to the analog TV, digital TV, or IP TV And the like to the broadcast media 4a to 4n. When the service user clicks on the "call" button provided on the remote control when the broadcast screen is broadcast, the set-top box 6 receives the call request signal generated by the selection of the "call" button and broadcasts the broadcast. The telephone number of the service user is requested to the operator server 8, and the telephone number of the service user acquired from the broadcast operator server 8 and the operator's telephone number (ie, the other party's telephone number) read out from the call request signal are obtained. Generates a telephone connection request signal including the transmitted to the call control unit 10.

In the modified embodiment, the set-top box 6 analyzes the other party's telephone number from the call request signal generated by the click of the remote controller and provides it to the call controller 10 together with the service user telephone number obtained from the broadcasting company server 8. You may.

At this time, the set-top box 6 and the call control unit interwork with TCP / IP (Transmission Control Protocol / Internet Protocol) socket communication and UDP (User Datagram Protocol) socket communication to exchange information.

The broadcaster server 8 generates a broadcast picture signal and transmits it to the set-top box 6, searches for a telephone number of a service user, and provides the set-top box 6 or a call control unit. The service user information DB 16 is included. In this case, the broadcast screen signal generated by the broadcaster server 8 receives the telephone numbers of the advertisers from the advertisers who wish to advertise through broadcasting as described above to the advertisement screen signals of the advertisers. The broadcast screen signal generated as described above is generated by mixing the telephone number data, and is transmitted to the set top box 6.

When the search server 14 receives the telephone number search request of the service user from the set top box 6, the search server 14 queries the service user information DB 16 and transmits the service user telephone number to the set top box 6. In the modified embodiment, the search server 14 may transmit the retrieved service user telephone number directly to the call controller without passing through the set-top box 6. In addition, the search server 14 receives a call request signal when receiving the service user's telephone number search request from the set-top box 6 to read the other party's phone number included in the call request signal to the service user's telephone number. Together with the set-top box (6). In addition, the search server 14 may generate a telephone connection request signal including the other party's telephone number and the service user's telephone number read out from the call request signal and transmit the generated telephone connection request signal to the call controller (ie, the service user system).

In addition, in the present embodiment, the phone number of the service user or the other party's phone number is described via the search server 14, but in the modified embodiment, the call control unit is set from the set-top box 6. Receiving a call request signal, the service user information DB 16 may be directly inquired to obtain a phone number of a service user, and a counterpart phone number may be obtained by analyzing the call request signal.

FIG. 2 is a block diagram illustrating a configuration of a service providing system shown in FIG. 1.

The interface unit 18 is a part for interworking the set-top box 6 and the service providing system 2, as described above, a transmission control protocol / Internet protocol (TCP / IP) socket communication and a user datagram protocol (UDP) socket communication method. Through the set-top box 6 and the service providing system (2).

The service unit 20 receives the service user telephone number and the other party's telephone number information received from the set-top box 6 interworked through the interface unit 18, analyzes the communication network subscribed to the service user and the other party, and the service user. You can also analyze the broadcasters you subscribe to. In addition, the guide broadcasting apparatus 12, which will be described later, is driven to cause the guide broadcasting apparatus 12 to provide a predetermined guide message to an advertiser or a service user.

As described above, when one party responds to a call origination, the announcement apparatus 12 provides a predetermined guidance message to one party until the other party answers the call origination. At this time, the guide message may be provided in the form of multimedia content such as text or voice message, video message, music.

The network interface unit 22 receives communication network information analyzed by the service unit 20 and serves to link the service providing system 2 with the corresponding communication network.

The control unit 24 transmits the service user telephone number and the other party's telephone number information received from the set-top box 6 interlocked through the interface unit 18 to the service unit 20, and the interface unit 18 and the service unit ( 20), and serves to control the announcement system 12 and the network interface unit 22. In the present exemplary embodiment, the guide broadcasting apparatus 12 is described as being controlled by the controller 24, but in the modified exemplary embodiment, the guide apparatus may include a separate media controller 24.

3 is a flowchart of a service providing method according to an embodiment of the present invention. Referring to Figure 3 specifically describes a method for providing a telephone connection service to the service user according to the present invention, commercial screen signal or fundraising program or viewer discussion program of an advertiser wants to promote, promote, sell the product, etc. Broadcast signal generated by the broadcaster server 8 is transmitted to the set-top box 6 by the broadcast screen signal generated by mixing the telephone number data of the advertisers with the broadcast screen signal of the broadcaster who wants the survey, etc. When broadcasted through the service user's TV, the service user sees the screens such as "Call", "Order", "Contact", "Reservation" and clicks the "Call" button on the remote control. In step 100, a call request signal is transmitted to the other party.

Receiving the call request signal generated from the remote control set-top box (6) to the service server and the other party's phone number search request to the search server 14 through the interworking method such as a call processing device and TCP / IP Socket or UDP Socket (Step 110), and the search server 14 receiving the service user telephone number search request and the call request signal from the set-top box 6 reads the service user DB, reads the service user telephone number information, and makes a call request. The signal is analyzed and the counterpart phone number is read and transmitted to the call controller 10 via the set top box 6 or directly to the call controller (step 120).

In the present embodiment, the counterpart phone number is analyzed by the search server 14 to be provided to the set-top box 6 or the call control unit 10. However, in the modified embodiment, the call control unit 10 is a set-top box ( 6) the other party's phone number can be obtained by directly receiving the call connection request signal from the other party and reading the other party's phone number from the signal. In another embodiment, after the set-top box 6 receives a call request signal generated by the service user pressing the "call" button formed on the remote controller, the set-top box 6 reads the other party's phone number from the signal to the call controller 10. You can also provide

Next, the call control unit 10 analyzes the service user telephone number and the other party's telephone number received from the set-top box 6 or the search server 14, and analyzes the telephone service subscription form and the other party's telephone service subscription form of the service user. After selecting a corresponding communication network from among a communication network such as a network, a VoIP network, a mobile communication network, a broadband communication network, etc., an automatic call is requested while performing the corresponding service logic (step 130).

In a modified embodiment, the call controller 10 inquires through the communication network whether the service user telephone number or the other party's telephone number received from the set-top box 6 or the search server 14 before the call request is a valid telephone number. In this case, the call is attempted only when the telephone number is valid. If the telephone number is invalid, the receiver transmits an error message to the search server 14 or the set-top box 6 by receiving a predetermined error message from the communication network. The screen allows the appropriate apology or later use rights to be broadcast.

Next, the switch or switching system of the corresponding communication network that receives the call request from the call control unit 10 attempts to make a call to the other party's phone number to perform the automatic call function (step 140). If it is determined whether the call is answered (step 150), and the other party answers the call, the call channel with the service user who made the call while establishing a call to the service user's telephone number is established. Until that is, until the service user answers the call, the announcement broadcasting device 12 transmits the appropriate voice message to the other party's phone (step 160).

In the present embodiment, the service user transmits a voice message until the user responds to the call. However, the modified embodiment may provide not only the voice message but also multimedia contents such as text messages, video messages, and music. However, in another embodiment, the service providing system 2 does not include such a guide broadcasting device 12, and thus may not provide a guide broadcast such as a voice message.

In addition, in the present embodiment, the other party is described as attempting to make a call to the service user after responding to the call origination, but in the modified embodiment, attempts to make a call to the other party and the service user at the same time, and responds to the call origination first. One party may provide a predetermined guidance message until the other responds to the call origination.

Next, it is determined whether the service user responds to the call origination (step 170). If the service user responds to the call origination, the call channel is established with the other party to provide a telephone connection service to the service user (step 180).

In step 170 of determining whether the service user answers the call origination, if it is determined that the service user does not answer the call, for example, during a call or not answering the call, the call controller 10 determines that the service user has subscribed. Receiving an error message generated from the communication network (step 190), by using the announcement broadcasting device 12 transmits a guide message for the call connection failure to the other party who has already answered the call (step 200) Will end. In one embodiment, after the call connection ends, the call controller provides an appropriate guide message to the other party's phone, and transmits an error message about the call connection failure to the search server 14 or the set-top box 6 to provide a service through the corresponding broadcast screen. Appropriate announcements can be made available to the user.

In step 150 of determining whether the other party responds to the call origination, if it is determined that the other party does not answer the call, such as during a call or not answering the call, the call controller 10 determines the corresponding communication network to which the other party subscribes. Receives an error message generated from step (210) to terminate the telephone connection. In one embodiment, after the call connection is terminated, the call controller may transmit an error message about the failure of the call connection to the search server 14 or the set-top box 6 so that an appropriate apology or usage advisory is broadcast through the corresponding broadcast screen. .

Those skilled in the art to which the present invention pertains should understand that the present invention may be implemented in other specific forms without changing the technical spirit or essential features. For example, in the present invention, when the other party responds to the call, it is described as trying to make a call to the service user, but in another embodiment an emergency call on the remote control to apply the telephone connection service of the present invention to disaster broadcasting such as fire If the emergency situation is detected through the button, the emergency call button is not required to try to make a call to the service user, and the other party, such as a fire station or police station, only if the other party responds to the call, the announcement broadcast device 12 In addition to such an emergency in a voice message, the telephone number of the corresponding service user may be provided to the other party so that emergency dispatch may be made.

In addition, in the present embodiment, although the call request signal is described as generated by the click of the remote control, in the modified embodiment, the call request signal may be generated by touching the TV screen, and other home appliances connected through a network with the TV. It is obvious that through the call request signal can be generated.

Meanwhile, in the present embodiment, only a method for providing a telephone connection service is described, but it is obvious that the method for providing such a service can be programmed and implemented in software.

Therefore, it should be understood that the embodiments described above are exemplary in all respects and not restrictive. The scope of the present invention is indicated by the following claims rather than the above description, and all changes or modifications derived from the meaning and scope of the claims and their equivalents are included in the scope of the present invention. Should be.

As described above, according to the present invention, interworking with existing network such as wired telephone network, VoIP telephone network, mobile communication network and broadband communication network using digital broadcasting technology and IP-based call control function without download of dedicated program for telephone call service As a result, it is possible to provide a telephone connection service to a service user.

In addition, in the past, when inquiring or ordering or making a reservation call to an advertisement company through home shopping, viewers or consumers had to dial the phone directly after knowing the phone number of the corresponding company, but according to the present invention, a reservation or an order is required. When the screen is broadcast, simply click the button on the remote control to make a call to the phone of the person you want to call, so the other party who wants to answer the call can receive more calls from viewers or consumers. Consumers can make phone calls more easily through TV, which increases convenience.

In addition, according to the present invention, because it uses a phone-to-phone method rather than the web-to-phone method mainly used on the Internet, there is an effect that it can be used without restrictions depending on the type of service service subscription of the service user or the other party who wants to receive a call.

In addition, according to the present invention is not a service provided by using the Internet, but a service provided by using a broadcasting medium, so that people who are not used to using the Internet can easily use it.

Claims (20)

A method of providing a telephone connection service is provided by a telephone connection service providing system that provides a telephone connection service to a service user using a broadcast screen including the telephone number information of an operator. (a) receiving a call request signal generated by a service user via a set top box when the broadcast screen is broadcasted; (b) reading a telephone number of the service user by searching a broadcasting provider server; (c) reading the telephone number information of the operator included in the call request signal from the call request signal; (d) requesting a call to the telephone number of the operator through a communication network to which the operator is subscribed; (e) requesting a call to the telephone number of the service user through a communication network to which the service user is subscribed if the service provider answers the call; And (f) if the service user responds to a call originating, enabling a call to be made between the operator and the service user by setting up a communication channel, And providing a message indicating the call connection state to the service user through the broadcast screen after the call request signal is generated until the service user answers the call. How to Provide Services. As a method of providing a telephone connection service using a broadcast screen including the telephone number information of the operator, (a) receiving a call request signal generated by a service user when the broadcast screen is broadcast; (b) the set-top box transmitting a telephone number search request and a call request signal of the service user to a broadcaster server; (c) the broadcasting service provider server analyzing the service user telephone number read out from the service user information DB and the call request signal corresponding to the service user telephone number search request, and receiving the service provider telephone number read out from the call request signal; Generating a call connection request signal including the transmitted signal to a service providing system; (d) requesting a call to the telephone number of the service provider through the communication network to which the service provider receives the telephone connection request signal; (e) when the service provider answers the call, requesting the call to the service user's telephone number through the communication network to which the service user is subscribed; And (f) when the service user responds to the call origination, the service providing system enabling a call to be made between the service provider and the service user through a call channel setting; The service providing system receiving the call connection request signal further comprises the step of providing a message to the service user through the broadcast screen to guide the call connection state until the service user responds to the call origination. Telephone connection service providing method using. The method according to claim 1 or 2, wherein in step (e), Using the broadcast media, characterized in that the service provider provides a voice message, text message, video message, one or more guide message to the service provider phone after the answer to the call until the service user responds to the call; How to provide telephone connection service. According to claim 1 or 2, wherein the message for guiding the call state provided to the service user through the broadcast screen is a call connection from the time after the call request signal is generated until the other party responds to the call origination. Contents are provided to guide that the call is in progress, and the information prompting a response to the call is received after the counterpart responds to the call and the text message, voice message, video message, and music are received. Method for providing a telephone connection service using a broadcast medium, characterized in that provided in one or more forms of. According to claim 1 or 2, If the operator does not respond to the call in step (e), receiving an error message from the communication network subscribed by the operator terminates the telephone connection, and through the set-top box A method for providing a telephone connection service using a broadcasting medium, which allows a service user to broadcast a broadcasting screen such as an apology broadcast or a usage advisory to a service user. According to claim 1 or 2, if the service user does not respond to the call in step (f), the telephone service is terminated by receiving an error message from the communication network subscribed to the service user, Method for providing a telephone connection service using a broadcast medium, characterized by providing a guide message such as an apology for the failure of the telephone connection to the telephone or a recommendation advisory. The method of claim 6, wherein in the step (f), a service message is provided to the service user and a service screen is broadcast to the service user. Way. The method of claim 1 or 2, wherein in the step (a), the call request signal is generated by a click of a remote controller. A method of providing a telephone connection service is provided by a telephone connection service providing system that provides a telephone connection service to a service user using a broadcast screen including the telephone number information of an operator. (a) receiving a call request signal generated by a service user via a set top box when the broadcast screen is broadcasted; (b) reading a telephone number of the service user by searching a broadcasting provider server; (c) reading the telephone number information of the operator included in the call request signal from the call request signal; (d) requesting a call to the telephone number of the operator and the telephone number of the service user through a communication network to which the service provider is subscribed and a communication network to which the service user is subscribed; (e) providing to the one of the service provider or the service user who first answers the call through the broadcast screen a message informing the service user of the call connection state until the other party answers the call; And (f) enabling the call through the communication channel setting between the service provider and the service user when the other party answers the call; Telephone connection service providing method using a broadcasting medium comprising a. As a method of providing a telephone connection service using a broadcast screen including the telephone number information of the operator, (a) receiving a call request signal generated by a service user when the broadcast screen is broadcast; (b) the set-top box transmitting a telephone number search request and a call request signal of the service user to a broadcaster server; (c) the broadcasting service provider server analyzing the service user telephone number and the call request signal read out from the service user information DB corresponding to the service user telephone number search request, and the telephone number of the service provider read out from the call request signal; Generating a telephone connection request signal including a transmission to a service providing system; (d) The service providing system receiving the telephone connection request signal transmits a call to the telephone number of the operator and the telephone number of the service user through a communication network to which the service provider is subscribed and a communication network to which the service user is subscribed. Requesting; (e) To the service user through the broadcast screen, a message informing the call connection state of the service providing system until the other responds to the call origination among the service provider or the service user first. Providing; And (f) when the other party answers the call, allowing the service providing system to make a call through the communication channel setting between the service provider and the service user; Telephone connection service providing method using a broadcasting medium comprising a. delete The method of claim 9 or 10, wherein in step (e), The service providing system further provides a predetermined guide message to the service provider's telephone until the service provider first responds to the call and before the service user responds to the call. Way. The method of claim 12, wherein the guide message is provided in at least one of a voice message, a text message, a video message, and music. The method of claim 9 or 10, wherein if the operator does not answer the call in step (f), the telephone service is terminated by receiving an error message from a communication network subscribed to by the operator and calling the service user. Method for providing a telephone connection service using a broadcast medium, characterized in that the apology broadcast or usage advisory for the connection failure is provided through the broadcast screen. 12. The method according to claim 9 or 10, wherein if the service user does not answer the call in step (f), the telephone service is terminated by receiving an error message from a communication network subscribed to by the service user. Method for providing a telephone connection service using a broadcast medium, characterized by providing a guide message such as an apology for the failure of the telephone connection to the telephone or a recommendation advisory. The telephone connection service of claim 15, wherein in step (f), a service prompt is provided to the service user and a service recommendation letter is provided to the service user through a broadcast screen. How to Provide. The broadcast service method according to claim 9 or 10, wherein the call request signal is generated by the service user in step (a) until the service provider answers the call in step (f). A message is provided to inform the user that the call is being connected through the screen, and after the service provider responds to the call in step (f), the service user prompts for a call origination until the service user answers the call. Method of providing a telephone connection service using a broadcast medium, characterized in that the message is further provided in one or more of the form of text, voice, video, music. The method of claim 9 or 10, wherein in the step (a), the call request signal is generated by a click of a remote controller. A recording medium recording a program on a method for providing a telephone connection service to a service user using a broadcast screen including the telephone number information of an operator, (a) receiving a call request signal generated by a service user via a set top box when the broadcast screen is broadcast; (b) reading a telephone number of the service user by searching a broadcasting provider server; (c) a function of reading telephone number information of the operator included in the call request signal from the call request signal; (d) a function of requesting a call to the telephone number of the operator through a communication network to which the operator is subscribed; (e) a function of requesting a call to the telephone number of the service user through a communication network to which the service user is subscribed when the operator responds to the call origination; And (f) if the service user responds to a call origination, a function of allowing a call to be made between the service provider and the service user through a call channel setting; A telephone connection using a broadcast medium further comprising a function of providing a message to the service user through the broadcast screen to guide a call connection state after the call request signal is generated until the service user answers the call. Record carrier recording the program on how to provide services. A recording medium recording a program on a method of providing a telephone connection service to a service user using a broadcast screen generated by including the telephone number information of an operator, (a) receiving a call request signal generated by a service user via a set top box when the broadcast screen is broadcast; (b) reading a telephone number of the service user by searching a broadcasting provider server; (c) a function of reading telephone number information of the operator included in the call request signal from the call request signal; (d) a function of requesting a call to the telephone number of the operator and the telephone number of the service user through a communication network to which the service provider is subscribed and a communication network to which the service user is subscribed; (e) a function of providing the service user to the service user through the broadcast screen to guide one of the service provider or the service user to answer the call first until the other party answers the call; And (f) a function of enabling a call through the communication channel setting between the service provider and the service user when the other party answers the call; Recording medium recording a program for a method for providing a telephone connection service using a broadcasting medium comprising a.

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