KR100543311B1 - Method for providing User-customized-menu service, System for providing personal number service in Intelligent Network and Method using the same - Google Patents

Abstract

The present invention relates to an intelligent network personal number service providing system for allowing a personal number service subscriber to designate a destination menu freely, and a method for providing a destination menu selection service in an intelligent network personal number service, and a method for providing a personal number service using the same.

After receiving the destination menu information input from the subscriber on the web in text form, generating and storing an audio file in the greeting and destination name among the destination menu information, and requesting a personal number service call for the subscriber, The user is configured to transmit the greeting stored in advance to the user side, and to send the destination announcement broadcast composed of destination name so that the user can call the subscriber.

The present invention provides a fixed type menu and a PN (Personal Number) service that pre-specifies a half-destination, which is a conventional personal number type service, by allowing a subscriber to designate and register a destination menu arbitrarily. The convenience of the subscriber can be improved by supplementing the disadvantage of the one number service.

Description

Method for providing user-customized-menu service, system for providing personal number service in intelligent network and method using the same}

1 is a block diagram of an intelligent network personal number service providing system according to an embodiment of the present invention.

2 is a flowchart illustrating a method of providing a destination menu selection service in an intelligent network personal number service according to an embodiment of the present invention.

3 is a flowchart illustrating a method for providing an intelligent network personal number service according to an embodiment of the present invention.

The present invention relates to an intelligent network personal number service providing system and a method for providing a destination menu selection service in an intelligent network personal number service, and a method for providing a personal number service using the same. More specifically, the personal number service subscriber freely selects the destination menu. Is to be specified.

In the intelligent network, when a user dials a subscriber's virtual number, a personal number service which connects to a real called number registered in the virtual number includes a personal number (PN) service and a one number service. In the case of the PN service, when a subscriber registers a 1 / 2th called number in the virtual number and the user transmits the virtual number, the call is connected according to the routing rules designated by the subscriber.

However, this PN service has the advantage of allowing subscribers to control their routing rules, whereas each time the routing plan changes, they must change their incoming calls. The disadvantage is that the call cannot have any information about which incoming call.

One number service is a type of service that compensates for the shortcomings of the PN service. In the case of the One number service, a destination menu (for example, a mobile phone, an office, or a home) to be delivered to the virtual number is provided to the subscriber in advance, and the subscriber can register his / her own destination number in the destination menu provided. Groups the terminals into a single virtual number, and the actual call selection is based on the destination menu guide provided by the service (for example, "1 is mobile phone, 2 is office, 3 is home"). Have the calling user make a selection.

However, even in the case of one number service, various types of service applications by service subscribers are limited because the type and number of destination menus are fixed in the service.

 Accordingly, the present invention has been made to solve the above-mentioned conventional problems, and an object of the present invention is to allow a subscriber to specify a destination menu freely.

Intelligent network personal number service providing system according to an embodiment of the present invention for realizing the above object,

An intelligent network web server which outputs a web screen for a receiver menu input to a subscriber on the web and receives destination menu information from the subscriber;

When the destination menu information is transmitted from the intelligent network web server, the destination menu information is stored in the message management database. When the audio file generation for the destination menu information is completed, the menu management information is extracted from the destination menu information and stored in the menu management database. A service management system;

An intelligent peripheral device for generating an audio file for destination menu information stored in the message management database, reproducing the audio file, and transmitting a voice announcement broadcast to a user;

If the personal number service call occurs while receiving menu management information from the service management system in the menu management database, the voice guide message is transmitted to the user by controlling the intelligent peripheral device, and by the intelligent peripheral device. A service control system for requesting a call connection to a connection number corresponding to the specific number using the menu management database when a specific number for an incoming call is received;

Transfers the personal number service call generated from the user to the service control system, transfers the call channel between the intelligent peripheral device and the user under the control of the service control system, and sends the connection number to the connection number at the request of the service control system; It is characterized in that it comprises a service performing exchange for performing a call connection of.

In the intelligent network personal number service according to an embodiment of the present invention for realizing the above object, a destination menu selection service providing method,

A method of providing a personal number service in an intelligent network comprising a service control system, a service performing exchange, an intelligent peripheral device, and a service management system;

A first step of outputting a web screen for inputting a destination menu to the subscriber terminal when the subscriber terminal is connected on the web;

When the destination information is input through the subscriber terminal, the destination menu information is transmitted to the service management system, and the service management system generates a message ID and stores the destination menu information for each message ID. ;

A third step of the intelligent peripheral device generating an audio file for the destination menu information;

And a fourth process of the service management system extracting and storing menu management information from the destination menu information and storing the menu management information in the service control system.

Personal number service providing method according to an embodiment of the present invention for realizing the above object,

Saves the greeting input by the subscriber, the name of the plurality of destinations and the connection number in a database, generates an audio file for the greeting and the name of the plurality of destinations by a peripheral device of the intelligent network, and then uses the audio file to In the number service providing method,

A first step of connecting a voice channel between a user and the intelligent peripheral device and determining whether a greeting has been registered by the subscriber when a personal number service call is generated;

A second step of, if the greeting is registered, playing the audio file for the greeting in the peripheral device and transmitting the same to the user;

A third step of transmitting the destination announcement broadcast to the user by playing the audio files for the plurality of destination names in the peripheral apparatus after the greeting is not registered or performing the second process;

A fourth step of releasing a voice channel set in the intelligent peripheral device and attempting to connect a call to a connection number registered in the number when a specific number is selected from the user in response to the destination announcement broadcast;

If the called party corresponding to the connection number responds, connect the call channel between the user and the called party; if the called party does not respond, connect the voice channel between the peripheral device and the user and proceed to the second process. Characterized in that made.

Hereinafter, with reference to the accompanying drawings will be described an embodiment of the present invention in more detail.

1 is a block diagram of an intelligent network personal number service providing system according to an exemplary embodiment of the present invention, in which a subscriber's PC 110 registered in an intelligent network personal number service (hereinafter, referred to as a service) provided by the present invention. An intelligent network web server 101 that provides a web page for configuring a user menu when connected through the Internet, and a telephone network that transmits a service call to a service performing exchange 104 when a service call is received from a user 109, a wired / mobile telephone user ( 106), one or more service performing exchange 104 connected to the telephone network 106 to deliver the personal number service, connected to the telephone network 106 and the common line signaling network 107, and a personal number such as announcement broadcasting and digit collection TTS (Txet To Sppech) device from the text and announcement ID received from the service management system 102 through the Internet network 108 as well as performing an auxiliary function for performing the service. The common line signal network 107 connected to the intelligent peripheral device 105, the service performing exchange 104, and the intelligent peripheral device 105, which transmits the service control information, to the common line signal network. The service control system 103 connected to perform the control of the service call of the personal number service, generates the announcement message ID through the destination address entered through the web and delivers it to the intelligent peripheral device 105 and receives the result and receives the service The service management system 103 which manages service data, such as filling a value in the service profile table shared with the control system 103, is provided.

Here, the telephone network 106 may be constituted by a public switching telephone network (PSTN) for performing call processing for a landline telephone, or may be a mobile telephone network for performing call processing for a mobile telephone.

Hereinafter, a method of providing a destination menu selection service in an intelligent network personal number service according to an embodiment of the present invention and an operation of a personal number service providing method using the same will be described in detail with reference to the flowcharts shown in FIGS. 2 to 3.

First, when an individual number service subscriber accesses the intelligent network web server 101 and sets an item for inputting a destination menu, the intelligent network web server 101 sends a web page for destination menu input to the subscriber terminal 110. It outputs and receives destination menu information from the subscriber station (110) (S14).

In this case, the web page is configured to input a destination name and a telephone number corresponding thereto, and the number of destinations may be specified in plural.

The intelligent network web server 101 transmits the received destination menu information (destination name and telephone number) to the service management system 102, and the service management system 102 generates a message ID for the destination menu information. After that, the destination menu information is classified into a message ID and stored in the message management DB (S18). Here, the number of destinations, indexes, message IDs, connection numbers, and message states are stored in the message management DB for each subscriber, and the indexes, message IDs, connection numbers, and message states are stored corresponding to the number of destinations. .

Subsequently, the intelligent peripheral device 105 searches the message management DB configured in the service management system 102 to extract the destination menu information which is not currently stored as an audio file at regular intervals, and then the 'incoming destination menu information' is called. TTS is processed to generate an audio file and loaded into the memory together with the message ID corresponding to the “destination name” (S20).

Thereafter, when the loading completion of the audio file is reported to the service management system 102, the message state stored in the message management DB of the service management system 102 is changed to the 'audio file generation' state and stored (S22).

Subsequently, the service management system 102 stores menu management information for the subscriber in a menu management DB. The menu management DB stores an index, a message ID, a connection number, etc. for each subscriber number, which is information necessary for actual call processing. (S24).

The service management system 102 transmits the menu management items stored in the menu management DB downward to the service control system 103, and the service control system 103 stores the menu management items stored in its menu management DB (S26). ).

Through the above process, the audio file for the destination name registered by the subscriber is generated, and the management information of the destination menu for the subscriber is stored in the service management system 102 and the service control system 103. When a personal number service call is generated from a user, a procedure as shown in FIG. 3 is performed.

When a personal number service call is generated from any user connected to a mobile communication network or a public telephone network, the call is transmitted to the service control system 103 via the service performing exchange 104, and the service control system 103 is a service performing exchange ( 104, the voice channel connection to the intelligent peripheral device 105 is requested, and when the voice channel between the intelligent peripheral device 105 and the user is connected by the service performing exchange 104 (S44), a menu management DB is used. It is determined whether the subscriber has registered a greeting (S46).

As a result of the determination, if the greeting is registered (Yes in S46), the message ID corresponding to the greeting is called from the menu management DB and transmitted to the intelligent peripheral device 105 (S48).

Accordingly, the intelligent peripheral device 105 transmits the greeting to the user by playing the audio file for the greeting corresponding to the message ID with reference to the previously stored audio file (S50).

Thereafter, the service control system 103 transmits the message ID corresponding to the destination menu to the intelligent peripheral 105 (S52), where the service control system 103 sequentially transmits the message ID registered in the subscriber number. (REQUEST (msgId_1, msgId_2,…, msgId_n)). The message ID is transmitted by the number of destinations.

The intelligent network peripheral 105 sequentially plays the audio file for the destination name based on the message ID. "Number 1 is X1, number 2 is X2, ..., number n is Xn. Please select a place to connect." Transmit the destination announcement, such as (S54).

After the destination announcement is transmitted to the user, when a specific number is selected by the user, the intelligent peripheral 105 transmits the digit collection result to the service control system 103 (S56), and the service control system 103 ) Requests the voice channel release to the service performing exchange 104 (S58).

Accordingly, the service performing exchange 104 releases the voice channel between the intelligent peripheral device 105 and the user (S60), and the connection number registered to the number selected by the user by the destination connection request of the service control system 103. Attempt to connect the call (S62).

Thereafter, the service control system 103 checks whether an incoming response corresponding to the connection number is reported from the service performing exchange 104 (S64), and if the incoming response is not reported (No), the service performing exchange 104 is performed. After requesting the voice channel connection between the intelligent peripheral device and the user (S68), the process proceeds to step 52 where the series of procedures described above are sequentially performed.

According to the present invention as described above, by allowing the subscriber to specify and register the destination menu arbitrarily, it is fixed to the PN (Personal Number) service that pre-specifies the first-half-order incoming, which is a conventional personal number type service. There is an effect that the convenience of the subscriber can be improved by supplementing the shortcomings of the one number service that provides the menu.

On the other hand, the present invention is not limited to the above-described embodiment, but can be modified and modified within the scope not departing from the gist of the present invention, such modifications and changes should be regarded as belonging to the following claims. will be.

Claims (11)

An intelligent network web server which outputs a web screen for a receiver menu input to a subscriber on the web and receives destination menu information from the subscriber; When the destination menu information is transmitted from the intelligent network web server, the destination menu information is stored in the message management database. When the audio file generation for the destination menu information is completed, the menu management information is extracted from the destination menu information and stored in the menu management database. A service management system; An intelligent peripheral device for generating an audio file for destination menu information stored in the message management database, reproducing the audio file, and transmitting a voice announcement broadcast to a user; If the personal number service call occurs while receiving menu management information from the service management system in the menu management database, the voice guide message is transmitted to the user by controlling the intelligent peripheral device, and by the intelligent peripheral device. A service control system for requesting a call connection to a connection number corresponding to the specific number using the menu management database when a specific number for an incoming call is received; Transfers the personal number service call generated from the user to the service control system, transfers the call channel between the intelligent peripheral device and the user under the control of the service control system, and sends the connection number to the connection number at the request of the service control system; Intelligent network personal number service providing system, characterized in that configured to include a service performing exchange for making a call connection. The method of claim 1, The destination menu information is an intelligent network personal number service providing system, characterized in that the greeting and a plurality of destination names and connection numbers. The method of claim 1, The service management system, when storing the destination menu information in the message management database, intelligent network personal number service providing system, characterized in that to generate a message ID and store corresponding to the destination name and connection number. The method according to claim 1 or 2 or 3, The intelligent peripheral apparatus generates an audio file with respect to a greeting and a destination name among the destination menu information, and stores the information by dividing the message ID into the message ID. The method of claim 1, The voice announcement broadcast transmitted by the intelligent peripheral device is an intelligent network personal number service providing system, characterized in that the greeting for the file for the greeting is reproduced, and the destination announcement broadcast where the destination name is reproduced. The method according to any one of claims 1 to 5, The service control system is an intelligent network personal number service providing system, characterized in that for controlling the transmission of the voice announcement broadcast of the intelligent peripheral device to the intelligent peripheral device based on the registration of the greeting. A method of providing a personal number service in an intelligent network comprising a service control system, a service performing exchange, an intelligent peripheral device, and a service management system; A first step of outputting a web screen for inputting a destination menu to the subscriber terminal when the subscriber terminal is connected on the web; When the destination information is input through the subscriber terminal, the destination menu information is transmitted to the service management system, and the service management system generates a message ID and stores the destination menu information for each message ID. ; A third step of the intelligent peripheral device generating an audio file for the destination menu information; In the intelligent network personal number service, the destination menu selection service, characterized in that the service management system comprises a fourth step of extracting and storing menu management information from the destination menu information, and storing the menu management information in a service control system. How to Provide. The method of claim 7, wherein the third process is Step 3-1 of the intelligent peripheral apparatus searching for destination menu information stored in the service management system at a predetermined cycle; And a third step of generating an audio file for the destination menu information for which the audio file is not generated and storing it in the service management system. How to Provide. The method of claim 7, wherein The destination menu information input in the second process is a destination, menu selection service providing method in an intelligent network personal number service, characterized in that the greeting, destination name, connection number. The method of claim 7, wherein In the fourth step, the menu management information extracted from the destination menu information is a destination menu selection service providing method in an intelligent network personal number service, characterized in that the connection number for each message ID. Saves the greeting input by the subscriber, the name of the plurality of destinations and the connection number in a database, generates an audio file for the greeting and the name of the plurality of destinations by a peripheral device of the intelligent network, and then uses the audio file to In the number service providing method, A first step of connecting a voice channel between a user and the intelligent peripheral device and determining whether a greeting has been registered by the subscriber when a personal number service call is generated; A second step of, if the greeting is registered, playing the audio file for the greeting in the peripheral device and transmitting the same to the user; A third step of transmitting the destination announcement broadcast to the user by playing the audio files for the plurality of destination names in the peripheral apparatus after the greeting is not registered or performing the second process; A fourth step of releasing a voice channel set in the intelligent peripheral device and attempting to connect a call to a connection number registered in the number when a specific number is selected from the user in response to the destination announcement broadcast; If the called party corresponding to the connection number responds, connect the call channel between the user and the called party; if the called party does not respond, connect the voice channel between the peripheral device and the user and proceed to the second process. Intelligent network personal number service providing method, characterized in that made.

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