KR100473968B1 - Method of returning a response to a received message in wired or wireless communication terminal - Google Patents

Abstract

The present invention provides a user convenience by allowing a response to a received message in a wired communication terminal device or a wireless communication terminal device to be returned to the calling terminal or transmitted to another terminal by a simple operation using a protocol different from the received message. It is to provide a method for replying to a received message in a wired or wireless communication terminal device capable of promoting the. To this end, the reply method of the present invention comprises at least one of at least one wired communication terminal device connectable to a service server through a wired communication network and at least one of at least one wireless communication terminal device connectable to the service server through a wireless communication network. In the device, the communication solution of the received message and the other protocol for returning to the calling terminal for the received message transmitted from the other second device of the wireless communication terminal and the wired communication terminal via the service server as a medium; A first step of selecting and returning a reply communication window corresponding to the selected communication solution by using the second device as a destination; A second step of writing a reply content in the reply communication window and requesting transmission of the reply content; And a third step of receiving, at the service server, a reply content by the communication solution of the other protocol and returning to the second device in response to the communication solution of the other protocol.

Description

Method of returning a received message in a wired or wireless communication terminal device {Method of returning a response to a received message in wired or wireless communication terminal}

The present invention relates to a method for replying to a received message in a wired / wireless communication terminal device, and more particularly, to a wireless communication network such as a wired communication terminal device or a code division multiple access (CDMA) device connected to a wired communication network such as the Internet. In a wireless communication terminal device such as a cellular phone or a personal digital assistant (PDA) that can be connected and communicated, the originating terminal uses a protocol different from the received message for a received message (for example, an e-mail or a text message). The present invention relates to a method for replying to a received message in a wired / wireless communication terminal apparatus for returning a response or forwarding the response to another terminal.

With the development of current telecommunications, not only classical telephones that can communicate with remote parties through a communication network, but also e-mail, text conversations (chat, hereinafter), text messages and memos (notes) are wired. It is widely used in communication networks and wireless communication networks.

The communication terminal on the side of receiving the above-mentioned e-mail or text message responds in the same manner as the corresponding received message. In other words, the communication terminal receiving the e-mail clicks the "Reply" button displayed on the corresponding mail screen or selects "Reply" by key input, and the reply mail window for replying to the other party is displayed. Write your reply in the window and send it. Also, in the communication terminal receiving the text message, when the user clicks the "Reply" button displayed on the corresponding text message screen or selects "Reply" by key input, the reply text message window for driving the text message to the other party is displayed. The contents of the reply can be sent in the reply text message window.

However, if the recipient of the e-mail or text message like this attempts to respond using a different protocol than the received message (for example, the communication terminal receiving the e-mail responds by text message, conversation or telephone). In the case), the receiving communication terminal has a problem of having to respond after inputting the other party's identification code (ID or telephone number, etc.) after running a program corresponding to a protocol to be answered.

That is, for example, when a mail is received from a personal computer connected to the Internet, if the user wants to respond to the mail as a text message or a message, a program that enables the user to send a text message or a message is displayed. After inputting the identification code (ID) of the other party in the message window or the message window, there is a hassle that has to be transmitted. In addition, when receiving a mail from a personal computer connected to the Internet, if the user wants to answer the mail as a telephone call, he / she runs a program that allows the user to make an Internet telephone call and displays the other party's call in the telephone call window displayed by the program. After entering a phone number or identification code, there was a hassle of making a phone call request.

Such an example is similar to a mobile communication terminal capable of connecting to a wireless communication network, even in a mobile phone or a personal digital assistant (PDA).

Accordingly, there is a demand for the development of a solution that enables a user to respond to a message received by a wired or wireless communication terminal device in a different protocol form by a simple operation.

SUMMARY OF THE INVENTION The present invention has been made to solve the above-mentioned conventional problems, and can respond to a received message in a wired communication terminal device or a wireless communication terminal device by a simple operation using a protocol different from the received message. It is an object of the present invention to provide a method for replying to a received message in a wired / wireless communication terminal device which can be used for convenience.

A method for replying to a received message in a wired / wireless communication terminal apparatus according to the present invention for achieving the above object includes at least one wired communication terminal apparatus connectable to a service server through a wired communication network and to the service server through a wireless communication network. In at least one of the at least one wireless communication terminal device connectable, a reply to the received message transmitted through the service server from another second device among the wireless communication terminals and the wired communication terminals. Selecting a communication solution of a different protocol from the received message for displaying a reply communication window corresponding to the selected communication solution by using the second device as a destination; A second step of writing a reply content in the reply communication window and requesting transmission of the reply content; And a third step of receiving, at the service server, a reply content by the communication solution of the other protocol and returning to the second device in response to the communication solution of the other protocol.

The method for replying to a received message in a wired / wireless communication terminal device according to the present invention includes at least one wired communication terminal device connectable to a service server through a wired communication network and at least one connectable to the service server through a wireless communication network. In a first device of at least one of the wireless communication terminal devices, a wired reception message is transmitted to the wireless communication terminals from the second one of the wireless communication terminals and the wired communication terminals via the service server. A first step of displaying a delivery communication window corresponding to the selected communication solution when selecting a communication solution of a different protocol from the received message to transfer to another at least one third device among the communication terminals; A second step of listing the third device as a destination in the delivery communication window, writing the delivery contents, and requesting the transmission contents; And a third step of receiving, by the service server, contents delivered by the communication solution of the other protocol, and delivering the contents to the third apparatus in response to the communication solution of the other protocol.

Here, the first device, the second device and the third device stores an e-mail solution program, a text message solution program, a conversation solution program, a telephone call solution program and a memo solution program, and the communication solution selected for the received message. Control the display, creation and transmission of the reply communication window and the forward communication window by driving a program corresponding to the.

Hereinafter, a method of replying to a received message in a wired / wireless communication terminal device according to an embodiment of the present invention will be described with reference to the accompanying drawings.

1 is a diagram schematically illustrating a system configuration to which a method for replying a received message is applied in a wired / wireless communication terminal device according to the present invention.

As shown in the figure, the system adopted in the present invention includes a plurality of wireless communication terminals 10_1 to 10_n such as mobile phones and personal digital assistants (PDAs), wireless communication network units 20 and 30, and switched communication network units ( 40, 50, a communicator service system 60, a wired communication network 70 such as the Internet, and a plurality of wired communication terminals 80_1 to 80_n such as a personal computer.

The wireless communication network unit includes a plurality of base stations 20 that directly communicate with and connect to the plurality of wireless communication terminals 10_1 to 10_n by performing baseband signal processing, wired / wireless conversion, and transmission and reception of wireless signals; A radio channel assignment and release function for each radio communication terminal 10_1 to 10_n located in the coverage of these base stations 20, a transmission output control function for each radio communication terminal 10_1 to 10_n and each base station 20, It is configured to include a base station controller 30 that is responsible for the management and control of the base station 20 between the switch network unit 40, 50 and the base station 20, such as operation and maintenance functions for each base station 20, etc. .

The switching network unit performs basic and additional service processing functions, incoming / outgoing call processing functions of subscriber wireless communication terminals, location registration procedure and handoff procedure processing functions of wireless communication terminals, and interworking control functions of mobile communication networks and other networks. A wireless network switching center 40 including a mobile communication exchange to perform and a text message center for providing a text message service such as a short message (SMS) and an e-mail, a conversation (chat) and a memo (note); A network for connecting to the Internet as another network from a mobile communication switch of the wireless network switching center 40, for receiving a signal from the mobile communication switch and converting circuit data into packet data. It is configured to include a linkage device (50).

The communicator service system 60 provides a communicator service mentioned in the present invention to a plurality of wireless communication terminals subscribed to the service via the exchange communication network unit and the wireless communication network unit, and also provides a wired communication network 70 such as the Internet. A communicator server 62 which provides a plurality of wired communication terminals subscribed to the present service through a medium; A mail service solution 62 for providing an e-mail service between wired communication terminals subscribed to the present service, between wireless communication terminals, and between wired communication terminals and wireless communication terminals; A short message service solution 62 for providing a short message service between wired communication terminals subscribed to the service, between wireless communication terminals, and between wired communication terminals and wireless communication terminals; A chat service solution 64 for providing a chat service between wired communication terminals, wireless communication terminals, and wired communication terminals and wireless communication terminals subscribed to the present service; A telephone call service solution 65 for providing a telephone call service between wired communication terminals subscribed to the service, between wireless communication terminals, and between wired communication terminals and wireless communication terminals; A mail service solution 65 'for providing a memo (note) service between wired communication terminals, wireless communication terminals, and wired communication terminals and wireless communication terminals subscribed to the service; It comprises a database 66 for storing various information of the service subscriber.

A user of a specific wireless communication terminal or a wired communication terminal may use his / her personal information (e.g. name, address, e-mail address, etc.), communication information (e.g. phone number, etc.) and authentication information (e.g. For example, an identification code and a password are entered, and the information is stored in the database 66.

The communicator solution program for accessing a communicator service in the wireless communication terminals 10_1 to 10_n is downloaded from the communicator server 61 through the wireless communication network units 20 and 30 and the switching communication network units 40 and 50. It may be installed in a wireless communication terminal by a distributor of a service provider that receives or provides a corresponding service.

When the communicator solution program is installed in the wireless communication terminals 10_1 to 10_n as described above, an e-mail solution program, a conversation solution program, a short message solution program, a telephone call solution program, Memo (note) solution program and address book solution program, etc. will be stored.

In addition, the communicator solution program for accessing a communicator service in the wired communication terminal 80_1 to 80_n is downloaded from the communicator server 61 through a wired communication network 70 such as the Internet, or from a distributor of an operator providing the corresponding service. It can be installed in wired communication terminal by receiving storage media such as floppy disk or CD-ROM disk.

When the communicator solution program is installed in the wireless communication terminals 80_1 to 80_n as described above, an e-mail solution program, a conversation solution program, a short message solution program, a telephone call solution program, Memo (note) solution program and address book solution program, etc. will be stored.

In this way, a user of a wired communication terminal or a wireless communication terminal in which a communicator solution program is installed may be classified into various forms in the address book provided by the communicator solution program and grouped by each category, such as name, telephone number, and e-mail address. You can register directly by typing. The registration of the address book may access the communicator service system 60, search for subscriber information stored in the database 66, and register subscribers related to itself in the address book.

Next, a case in which a response is transmitted using another protocol when a mail is received while the communicator solution program is installed in the wired communication terminal or the wireless communication terminal as described above will be described with reference to FIGS. 1 to 15. Let's do it.

First, when the user of the wired communication terminal or the wireless communication terminal requests to display the integrated communicator message management screen by operating the key input units 13 and 83, the storage unit 86 is controlled by the control unit under the control of the main program of the communicator solution program. The integrated communicator message management screen as shown in FIG. 5 or FIG. 11A is stored on the display unit 85 via the display driver 84. Here, the screen configuration examples shown in FIGS. 5 to 10 are suitable for relatively large screens, such as a personal computer or a personal digital assistant (PDA), and the screen configuration examples shown in FIGS. 11A to 17 are personal information terminals (PDAs). ) Or relatively small screens such as mobile phones.

Then, by operating the key input unit 13 (83) to select a mailbox on the integrated communicator message management screen of FIG. 5 or 11A and select a specific "received mail" from the "received mails" of the mailbox, Figure 6 or As shown in Fig. 12, under the control of the main program, the corresponding mail display window is displayed on the display sections 15 and 85 by the e-mail solution program (steps S1 to S3).

Then, after reading the contents of the mail, the user operates the key input sections 13 and 83 to select the "mail" menu of the reply menu (step S5). As shown in FIG. Under the control, the reply mail creation window is displayed on the display sections 15 and 85 by the e-mail solution program (step S7). At this time, the identification code (for example, ID or telephone number, etc.) of the other party is automatically displayed in the "To" column by the main program.

Then, when the user operates the key input unit 13 (83) to compose a mail in the reply mail compose window, and operates the key input unit 13 (83) to select the transfer menu (steps S9 to S11), Under control, the mail of the reply mail compose window is communicated through a wireless modem module 11 or a wired communication module 81 by a control unit 12 or 82 through a wireless communication network 20 to 50 or a wired communication network 70. It is delivered to the communicator server 61 of the service system 60 (step S13).

Here, the communicator server 61 uses the e-mail service solution 62, and when the "recipient" of the mail is a subscriber of the wireless communication terminal, the communication server 61 passes through the wireless communication network 20 to 50 to the corresponding wireless communication terminal. While notifying that a new mail has been received, when the "recipient" of the mail is a subscriber of the wired communication terminal, the mail is notified to the wired communication terminal through the wired communication network 70, and the mail is stored in the database. Temporarily stored in (66). Upon receiving the notification, the wireless communication terminal or the wired communication terminal receives the notification, and transmits the mail to the corresponding wireless communication terminal or the wired communication terminal.

On the other hand, if the "text message" menu of the reply menu is selected by operating the key input units 13 and 83 without replying by e-mail in step S5 (step S15), the main program as shown in FIG. Under the control of the text message solution program, the reply text message creation window is displayed on the display sections 15 and 85 (step S17). At this time, the identification code (for example, ID or telephone number, etc.) of the other party is automatically displayed in the "text message receiving party" column by the main program.

Then, when the user operates the key input unit 13, 83 to write a text message in the reply text message creation window, and the key input unit 13, 83 is operated to select the transfer menu (steps S19 to S21), the main The text message of the reply text message creation window under the control of a program is controlled by the wireless modem module 11 or the wired communication module 81 by the control unit 12 or 82. Is transmitted to the communicator server 61 of the communicator service system 60 (step S23).

Here, the communicator server 61 uses the text message service solution 63, and when the "receiving party" of the corresponding text message is a subscriber of the wireless communication terminal, the corresponding wireless communication terminal through the wireless communication network 20 to 50. While transmitting the text message to the side, when the "receiving party" of the corresponding mail is a subscriber of the wired communication terminal, the text message is transmitted to the wired communication terminal side through the wired communication network 70.

On the other hand, if the user does not reply to the text message in step S15 and selects the "conversation" menu of the reply menu by operating the key input units 13 and 83 (step S25), the conversation request to the other party under the control of the main program is controlled. The communicator server 61 of the communicator service system 60 via the wireless modem module 11 or the wired communication module 81 by the unit 12 and 82 through the wireless communication network 20 to 50 or the wired communication network 70. (Step S27).

Here, the communicator server 61 uses the conversation service solution 64 to send the conversation request to the wireless communication terminal through the wireless communication network 20 to 50 when the counterpart of the conversation is a subscriber of the wireless communication terminal. On the other hand, when the other party of the conversation is a subscriber of the wired communication terminal, the wired communication terminal side notifies the corresponding wire communication request through the wired communication network 70.

The control units 12 and 82 cause the reply dialogue window to be displayed on the display section 15 and 85 by the dialogue solution program as shown in FIG. 8 or 15 (step S29). Here, when the communication terminal of the conversation counterpart transmits a response for accepting the conversation request to the communicator server 61, a text conversation between the communicator server 61 and the chat service solution 64 is performed ( Step S31).

Thereafter, when the user operates the key input units 13 and 83 to select the end menu in the reply dialog window or the conversation is terminated by the counterpart (step S33), the conversation mode is terminated under the control of the main program.

On the other hand, if the user does not reply to the conversation in step S25 by operating the key input units 13 and 83 and selects the "telephone" menu of the reply menu (step S35), a call call request to the other party under the control of the main program is controlled. The communicator server 61 of the communicator service system 60 via the wireless modem module 11 or the wired communication module 81 by the unit 12 and 82 through the wireless communication network 20 to 50 or the wired communication network 70. (Step S37).

Here, the communicator server 61 uses the telephone call service solution 65, and when the counterpart of the conversation is a subscriber of the wireless communication terminal, the corresponding phone call to the corresponding wireless communication terminal through the wireless communication network 20 to 50. While notifying the request, when the other party of the telephone call is a subscriber of the wired communication terminal, the corresponding telephone call (Internet telephone call) request is notified to the wired communication terminal through the wired communication network 70.

The control units 12 and 82 allow the telephone call window to be displayed on the display unit 15 and 85 by the telephone call solution program under the control of the main program as shown in FIG. 9 or FIG. Here, when the communication terminal of the telephone call counterpart transmits a response for accepting the telephone call request to the communicator server 61, the telephone call is made through the communicator server 61 and the telephone call service solution 64. (Step S39).

Thereafter, when the user operates the key input units 13 and 83 to select the end menu in the telephone call window or when the telephone call is terminated by the other party (step S41), the telephone call mode is terminated under the control of the main program.

On the other hand, if the " note " menu of the reply menu is selected by operating the key input units 13 and 83 without answering the telephone in step S35 (step S43), as shown in FIG. 10 or FIG. Under control, the reply text message creation window is displayed on the display sections 15 and 85 by the memo solution program (step S45). At this time, the identification code (for example, ID or telephone number, etc.) of the other party is automatically displayed and described in the "note receiving party" column by the main program.

Then, when the user operates the key input unit 13 (83) to write a memo in the reply memo writing window, and operates the key input unit 13 (83) to select the transfer menu (steps S47 to S49), The memo of the reply memo window in the control unit is controlled by the control unit 12 or 82 through the wireless modem module 11 or the wired communication module 81 through the wireless communication network 20 to 50 or the wired communication network 70. It is delivered to the communicator server 61 of the service system 60 (step S51).

Here, the communicator server 61 uses the memo service solution 65 ', and when the "receiving party" of the memo is a subscriber of the wireless communication terminal, the communicator server 61 passes through the wireless communication network 20 to 50 to the corresponding wireless communication terminal. While transmitting the memo, when the "receiving party" of the mail is a subscriber of the wired communication terminal, the memo is transmitted to the wired communication terminal side through the wired communication network 70.

On the other hand, in the state where the communicator solution program is installed in the wired communication terminal or the wireless communication terminal as described above, the flow is shown in FIG. 18 when the response is transmitted using another protocol when the text message is received. . It will be apparent to those skilled in the art that the flow in this case is almost the same as in FIG. 4, and that the screen configuration can be easily implemented by the contents described with reference to FIGS. 5 to 17. Therefore, the description of FIG. 18 will be omitted.

In the present invention, the received mail and text message can be freely selected from among "mail", "conversation", "text message", "call" and "memo" according to the user's convenience.

Meanwhile, in the above specific embodiment, the case where the mail and the text message is returned in a different protocol has been described. However, the present invention is not limited thereto, and when the conversation request message is received, the response is displayed on the conversation request message screen. E-mail, "Conversation", "Text Message", "Call" and "Memo" can be freely selected according to the user's convenience, or "mail", "conversation", Feel free to choose between "text message", "call" and "note" according to the user's convenience, or when you receive a memo message, the response is displayed on the memo message screen by "mail", "conversation", "text message". , "Call" and "Note" may be freely selected according to the user's convenience, and the specific implementation thereof will be described in the above specific embodiment. Referring to the contents can be easily implemented that will be apparent to those skilled in the art.

On the other hand, in the above specific embodiment, the case in which the received message is returned to the originating terminal by a protocol different from the received message has been described. However, the present invention is not limited thereto, and the received message is transmitted by a protocol different from the received message. The same applies to the case of transmitting the received message to a terminal different from the side terminal. Although a detailed description of this case will be omitted, it will be understood by those skilled in the art that the present invention can be easily implemented with reference to the embodiments related to the above-described reply. In addition, the above-mentioned delivery may not be delivered to one terminal, but may be delivered to a plurality of terminals using one terminal as a main destination and other terminals as reference destinations. In addition, the reference destination may be processed so as not to be viewed at the receiving side (that is, may be processed by being passed as a blind reference).

In addition, in the above specific embodiment, only a simple reply is described. However, in the present invention, as described above, the reference is added to the received message as the sender transmits the received message to the various terminals. In this case, if the reply all is selected, not only the sender terminal but also the referrer is displayed at the destination in the reply communication window, and the reply message may be transmitted not only to the sender terminal but also to the referer side when the reply content is filled out.

On the other hand, the present invention is not limited to the above-described typical preferred embodiments, but can be carried out in various ways without departing from the gist of the present invention, various modifications, alterations, substitutions or additions are common in the art Those who have knowledge will easily understand. If the implementation by such improvement, change, replacement or addition falls within the scope of the appended claims, the technical idea should also be regarded as belonging to the present invention.

As described in detail above, according to the present invention, between the wired communication terminal devices, or between the wireless communication terminal devices, or between the wired communication terminal device and the wireless communication terminal device, the received message is different from the received message. By using the protocol, the response can be returned by simple operation, so that the convenience of use can be achieved.

1 is a diagram schematically illustrating a system configuration to which a method for replying to a received message in a wired or wireless communication terminal device according to the present invention is applied;

2 is a schematic structural block diagram of a wireless communication terminal that can be employed in the method of the present invention;

3 is a schematic structural block diagram of a wired communication terminal that can be employed in the method of the present invention;

4 is a flowchart illustrating an example of a method of replying to a received message in a wired / wireless communication terminal according to the present invention;

5 to 9 are diagrams showing an example of a large screen configuration for the screen display of the wired or wireless communication terminal apparatus according to the method for replying to a received message in the wired or wireless communication terminal apparatus according to the present invention;

8A to 15 are diagrams illustrating an example of a small screen configuration of a screen display of a wired / wireless communication terminal device according to a method for replying to a received message in the wired / wireless communication terminal device according to the present invention;

16 is a diagram showing another flow example of a method for replying to a received message in a wired / wireless communication terminal device according to the present invention;

※ Explanation of code for main part of drawing

10_1 ~ 10_n: Wireless communication terminal 11: Wireless modem module

12: control unit 13: key input unit

14 display unit 15 display unit

16: storage unit 20: radio base station

30: base station controller 40: radio network switching station

50: network linkage device 60: communicator service system

61: Communicator Server 62: Mail Service Solution

63: Short Message Service Solution 64: Dialog Service Solution

65: telephone call service solution 66: database

70: wired communication network 80_1 ~ 80_n: wired communication terminal

81: wired modem module 82: control unit

83: key input unit 84: display driver

85: display unit 86: storage unit

Claims (15)

In a first device of any one of at least one wired communication terminal device connectable to a service server via a wired communication network and at least one wireless communication terminal device connectable to the service server via a wireless communication network, the wireless communication terminals and the wired communication device are wired. A method for replying to a received message transmitted through another service server from another second device among communication terminals, the method comprising: A first step of storing information and authentication information of the wireless communication terminals and wired communication terminals in the service server; If the first device selects a communication solution of a different protocol from the received message for replying to the received message transmitted from the second device, it calls the information and authentication information for the second device, and selects the selected communication solution. A second step of displaying a reply communication window corresponding to the screen by using the second device as a destination; A third step of writing a reply content in the reply communication window and requesting transmission of the reply content; And a fourth step of receiving the reply content by the communication solution of the other protocol from the service server and replying to the second device in response to the communication solution of the other protocol. How to reply to an incoming message. The method of claim 1, If at least one other device is added to the received message as a reference destination by the second device, in the second step, the second device is displayed as a destination in a reply communication window and the at least one other device is referenced. And returning to the second device and the at least one other device in the fourth step. The method of claim 1, The received message is an e-mail, and the communication solution of the other protocol is any one selected from a conversation (chat) solution, a text message solution, a telephone call solution and a memo solution. How to reply. The method of claim 1, The received message is a text message, and the communication solution of the other protocol is any one selected from a conversation (chat) solution, an e-mail solution, a telephone call solution, and a memo solution. How to reply. The method of claim 1, The received message is a conversation request message, and the communication solution of the other protocol is one of a text message solution, an e-mail solution, a telephone call solution, and a memo solution. Way. The method of claim 1, The received message is a telephone call request message, and the communication solution of the other protocol is one of a text message solution, an e-mail solution, a conversation solution, and a memo solution. Way. The method of claim 1, And the received message is a memo, and the communication solution of the other protocol is any one selected from a text message solution, a conversation solution, an e-mail solution, and a telephone call solution. The method according to any one of claims 3 to 6, The first device and the second device store an e-mail solution program, a text message solution program, a conversation solution program, a telephone call solution program, and a memo solution for allowing the first and second devices to access the service server. There is, And replying to the received message in the wired / wireless communication terminal apparatus, by controlling a display corresponding to the selected communication solution and displaying, creating and transmitting a reply communication window. At least one wired communication terminal device connectable to a service server through a wired communication network, and at least one first device of at least one wireless communication terminal device connectable to the service server through a wireless communication network; A method for transmitting a received message transmitted from another second device of a wired communication terminal via the service server to another at least one third device of the wireless communication terminals and the wired communication terminals, the method comprising: A first step of storing information and authentication information of the wireless communication terminals and wired communication terminals in the service server; If the first device selects a communication solution of a different protocol from the received message to forward the received message from the second device to the third device, it invokes information and authentication information for the third device, A second step of displaying a delivery communication window corresponding to the selected communication solution; A third step of listing the third device as a destination in the delivery communication window, writing the delivery contents, and requesting the transmission contents; And a fourth step of receiving the contents transmitted by the communication solution of the other protocol from the service server and delivering the contents to the third device in response to the communication solution of the other protocol. How to reply to an incoming message. The method of claim 9, The received message is an e-mail, and the communication solution of the other protocol is any one selected from a conversation (chat) solution, a text message solution, a telephone call solution and a memo solution. How to reply. The method of claim 9, The received message is a text message, and the communication solution of the other protocol is any one selected from a conversation (chat) solution, an e-mail solution, a telephone call solution, and a memo solution. How to reply. The method of claim 9, The received message is a conversation request message, and the communication solution of the other protocol is one of a text message solution, an e-mail solution, a telephone call solution, and a memo solution. Way. The method of claim 9, The received message is a telephone call request message, and the communication solution of the other protocol is one of a text message solution, an e-mail solution, a conversation solution, and a memo solution. Way. The method of claim 9, And the received message is a memo, and the communication solution of the other protocol is any one selected from a text message solution, a conversation solution, an e-mail solution, and a telephone call solution. The method according to any one of claims 9 to 14, The first device, the second device, and the third device include an e-mail solution program, a text message solution program, a conversation solution program, and a telephone call allowing the first device, the second device, and the third device to access the service server. The solution program and the memo solution are stored, And replying to the received message in the wired / wireless communication terminal apparatus, by controlling a display corresponding to the selected communication solution and displaying, creating and transmitting a reply communication window.