KR100470223B1 - Apparatus and Method for managing network service and serving information of an expert manager and a supplier - Google Patents

Abstract

According to the present invention, a professional manager who is a professional or consultant who directly consults with a buyer or provides information on the supplier or supplier information provided by a supplier of goods or services or analyzes or reviews or substitutes the information provided by the supplier using a computer network. The present invention relates to a network service management and information providing device and method of a professional manager and a supplier for establishing, providing, and operating and managing professional manager information and purchase information provided by a buyer.

The apparatus of the present invention includes server means for receiving and processing information required by a buyer or a user through a network to which a user computer is connected; Professional manager and supplier means for transmitting information provided by the professional manager and supplier to the server means; Database means for storing information provided by a user, a professional manager and a supplier processed by the server means; And manager means for confirming and correcting the information stored in the database means or selecting information of a professional manager and supplier suitable for network management and storing the information in the database means again. In addition, the method of the present invention comprises the first step of inputting the member information if the user connected to the server means connected to the network is a non-member, if the member further inputs the professional manager and institution information; A second step of inputting purchase information after the first step and sending mail of purchase information registered to a supplier participating in the quotation; A third step of inputting a quotation and consultation progress information after performing the first step and before the closing of the quotation; After the completion of the quotation, when the buyer provides the price after performing the first step, the buyer, the designated supplier and the designated expert manager input the work progress information, and recall the review report of the expert manager and the customer evaluation of the supplier and the expert manager. Storing in database means; And a fifth process in which the buyer, the supplier and the professional manager in the first to fourth processes search for and designate an institution if the individual is not an individual qualification, and search for a suitable supplier to inform the purchase information on the Internet. A mail sending system that selects and sends mail registered purchase information to a supplier; Customer evaluation system of supplier and professional manager for service improvement; Includes institutional input systems for buyers, suppliers, and professional managers that free enterprise-to-business, individual-to-person-to-company transactions and the use of multiple reps within the enterprise, and share institutional information regardless of trader's location .

As such, the present invention improves mutual work efficiency by facilitating information linkage between buyers, suppliers, and professional managers through the Internet, and also, even if the subordinate organizations are professional in a large-scale business organization, with the appropriate quality of the middle management or managers. Just as top management can make accurate decisions, buyers can make accurate decisions with the information provided by professional managers, and sharing information about work progress, a key advantage of the Internet, eliminates the prejudice of professional managers and their interested parties. Therefore, there is an advantage of using the professional manager much more efficiently than its own professional organization.

Description

Apparatus and Method for managing network service and serving information of an expert manager and a supplier}

The present invention relates to a network service management and information providing apparatus and method of professional managers and suppliers, and more specifically, to supplier information and buyers provided by the goods or services provider (hereinafter referred to as "supplier") according to the buyer's request. Establishment and provision of professional manager information provided by professional managers (hereinafter referred to as "professional managers") and buyer information provided by buyers, who are experts or consultants who directly consult or analyze and review or provide information provided by suppliers. The present invention relates to a network service management and information providing apparatus and method of a professional manager and supplier for method and operation management.

Recently, the number of users using the Internet is increasing rapidly, and the number of users using the Internet for receiving business consulting related to general information is increasing. In the Internet consultation section for business consulting, a text-based question and answer format is used through bulletin boards on the Internet. Also, by providing a direct Internet chat environment, business consulting buyers can receive consulting consulting by experts from each field of business. To make it work. However, in consulting consultation through such an internet site, the consultant should comprehensively analyze and review all the tasks related to the practice, so that the professional manager can provide a professional view so that the buyer can make effective decisions. Although there is a need for an appropriate system to provide comprehensive analysis of information, there is a lack of information on such professional managers and it does not manage efficiently.

Accordingly, the present invention is to solve such a problem, the present invention is to share the information provided by the network user buyers, suppliers and professional managers to overcome the disadvantages of prejudice between stakeholders that can occur in the professional management organization offline In case of overcoming the limitations on the Internet, business consultation and on-site confirmation can be made by using the network of professional managers near the business location. The purpose is to provide a network service management and information providing device and method of professional managers and suppliers that can operate and manage the business with only management managers.

Another object of the present invention is to increase the sales force of the supplier by sending the buyer information to the supplier, the customer evaluation to the supplier and the professional manager at the end of the business to induce sincere service provision, the individual or The institution designation method frees business-to-company-to-person-to-business-to-business transactions, and is available to a large number of persons in the company. The present invention provides a network service management and information providing apparatus and method for professional managers and providers to be shared regardless of location.

1 is a block diagram of a network service management and information providing apparatus of a professional manager and provider according to the present invention;

2 is a conceptual diagram of an overall system for a network service management and information providing apparatus and method of a professional manager and provider according to the present invention;

3a and 3b is a flow chart of a network service management and information providing method of a professional manager and provider according to the present invention;

4 is a detailed flowchart for inputting purchase information according to the present invention;

5 is a detailed flowchart for inputting work progress information according to the present invention;

6 is a detailed flowchart illustrating input of quotation and consultation progress information according to the present invention;

7 is a flowchart of a method for providing information constructed by the method shown in FIGS. 3A and 3B;

8A to 8F are diagrams showing a list of information on the provided information shown in FIG.

<Explanation of symbols for main parts of drawing>

100: server means 110: professional manager and supplier means

120: DB means 130: administrator means

140: buyer or user computer 150: network

Features of the present invention for achieving the above object, the server means for receiving and processing the information required by the buyer or the user via the network connected to the buyer or user computer; Expert manager and provider means for transmitting predetermined information provided by said expert manager and supplier to said server means; Database means for storing information provided by the buyer, the professional manager and the supplier processed by the server means; Manager means for checking and modifying information stored in the database means or selecting information of a professional manager and supplier suitable for network management and storing the information in the database means again; A mail sending system for searching and selecting an appropriate supplier and sending mail of purchaser information stored in the database means; A customer evaluation system for a supplier and a professional manager stored in the database means; And freeing business-to-company, individual-to-person, corporate-to-person transactions and use of corporate charges on the server means, and relating business-related institutional information, such as corporations or individuals, to merchants, suppliers, professional managers, etc. It includes an agency-designated input system that specifies the individual qualifications of buyers, suppliers and professional managers to share without permission.

Preferably, the manager means is operated by an administrator operating the server means or an external expert on-line via the network.

Another feature of the present invention is a first step of inputting member information if a user connected to a server means connected to a network is a non-member, and additionally inputting professional manager and institution information if a member; A second step of inputting purchase information according to a buyer's request after performing the first process and sending mail of purchase information registered to a supplier participating in the quotation; A third step of inputting a quotation and consultation progress information after performing the first step and before the closing of the quotation; When the first process is performed and the buyer provides the price after the closing of the quotation, the buyer, the designated supplier and the designated expert manager input work progress information, and the review report of the expert manager and the customer evaluation of the supplier and the expert manager are database means. Storing in the fourth process; And a fifth process in which the purchaser, the supplier, and the professional manager in the first to fourth processes search and designate and store the institution if the individual is not an individual qualification.

Preferably, the first step includes a first step of classifying and retrieving information by a user connected to the server means connected to the network; And a second step of inputting member information according to membership registration, and additionally inputting professional manager and institution information if the member is a member.

Preferably, the second process is a first step of specifying the purchaser qualification and inputting the relevant purchase information by specifying a professional manager when the buyer purchase information input; A second step of storing the information of the first step in the database means; A third step of classifying and retrieving a target supplier in order to send the information of the second step; And a fourth step of designating the provider searched in the third step to send the mail and storing the send destination in the database means.

Preferably, the third process is a first step of designating a supplier qualification before closing the quotation; And a second step of inputting the quotation and the consultation progress information and storing in the database means.

Preferably, the fourth process is a first step of determining whether or not the authority of the buyer, the designated supplier and the designated expert manager after the closing of the quotation; A second step in which the purchaser provides the professional manager and manager with the professional manager's price, and the supplier directly pays for the traded goods or services or pays the price through the manager; A third step in which a designated expert manager prepares a review report and stores it in the database means; A fourth step in which the purchaser designates the supplier with reference to the review and report of the designated expert manager and the quotation of the supplier; A fifth step of inputting work progress information by a buyer, a designated expert manager and a designated supplier; And a sixth step in which the buyer stores the evaluation of the supplier and the professional manager in the database means at the end of the work.

Preferably, the fifth process is a first step of determining whether or not the individual qualification; And a second step of searching for, designating, and storing the institution.

Hereinafter, exemplary embodiments of the present invention will be described in detail with reference to the accompanying drawings. First, in adding reference numerals to the components of each drawing, it should be noted that the same reference numerals are denoted by the same reference numerals as much as possible even if displayed on the other drawings.

1 is a block diagram of a network service management and information providing apparatus of a professional manager and provider according to the present invention.

1, the present invention comprises server means 100, professional manager and supplier means 110, DB means 120, manager means 130, buyer or user computer 140, and network 150. The server means 100 receives and processes the information required by the buyer or the user through the network 150 to which the buyer or the user computer 140 is connected, and the professional manager and supplier means 110 includes the server means 100. In this case, the buyer transmits predetermined information provided by the professional manager and the supplier, and the buyer pays the professional manager or manager for the professional management or information, and the supplier provides the price for the traded goods or services.

DB means 120 stores the information provided by the buyer, professional manager and supplier processed in the server means, the manager means 130 is to check and modify the information stored in the DB means 120 or suitable for the management of the network 150 Select the information of the professional managers and suppliers to be stored in the DB means 120 again. At this time, the manager means 130 is operated by an administrator who operates the server means 100 or an external expert on-line through the network 150.

In more detail, the purchaser inputs the information required by the purchaser or the user computer 140 to the server means 100 through the network 150, and the professional manager and supplier are specialized manager and supplier means 110. Information is transmitted to the server means 100 via the network 150. At this time, the buyer searches for the information input by the professional manager and supplier, or designates the professional manager or supplier desired by the buyer and transmits the designated information to the server means 100 through the network 150.

The server means 100 stores the information input by the buyer, the professional manager, the supplier in the DB means 120, the administrator checks / corrects the data stored in the DB means 120 using the manager means 130, if necessary Alternatively, the professional manager and supplier information suitable for the network operation management standard is adopted and stored in the DB means 120. Such an administrator may be an insider of a management company that operates the server means 100, or may request an external expert online through the network 150 to secure professional reliability.

2 is a conceptual diagram of an overall system for a network service management and information providing apparatus and method of a professional manager and a supplier according to the present invention.

In FIG. 2, when the user 200 is a buyer or a member 201, registration authority is provided. The supplier 220 and the professional manager 210, which are members, register the supplier to the manager 230, respectively. The professional manager registration ⓓ, the buyer 201 registers the purchase information according to the purchase request to the manager 230, ⓑ, if the professional manager 210 and the supplier 220 is designated, the buyer 220 to the buyer 201 ) Supplies the goods or services ⓖ, the professional manager 210 will provide the professional management services to the buyer 201 ⓒ, the buyer 201 pays the manager 230 ⓝ. Also, the manager 230 pays the professional manager 210 to the professional manager 210 and pays the supplier 220 who provided the goods or services through the manager 230 or the buyer 201. Pay the supplier 220 directly ⓕ. Searching for information encourages membership by freeing members or nonmembers. The buyer or member user 201 promotes the benefits of use and induces membership.

3A and 3B are flowcharts of a network service management and information providing method of a professional manager and a provider according to the present invention.

3A and 3B, the user connects to the server means 100 connected to the network 150 (step S100), classifies and retrieves information (step S101). When the information is classified and retrieved in step S101, a purchase information screen is provided (step S102), and in step S103, when the login is successful, the purchase information is input through the buyer or the user computer 140 (step S104), and the reliability Based on the confirmation step (step S105), the purchase information is stored in the DB means 120 (step S106).

If the purchase information screen is provided in step S102 (step S107), and if the detailed progress information screen is provided in step S107, it is determined whether it is before the closing of the quotation (step S108), and if it is before the closing of the quotation in step S108 It is determined whether or not the process succeeds (step S109). If the login is successful in step S109, the quotation and consultation progress information are input (step S110), and the reliability is checked (step S111). When the reliability is confirmed in step S111 stores the quotation and consultation progress information in the DB means 120 (step S112).

On the other hand, after the closing of the quotation, it is determined whether the login is successful in the state where the detailed progress information screen is provided in step S107 (step S113), and if the login is successful in step S113, the authority of the buyer, the designated supplier, and the designated expert manager is determined ( Step S114). If it is determined in step S114 that the offer has been checked in step S115, and in step S115, if the price is not confirmed in step S115, the process returns to step S107. If the price is confirmed in step S115, the authority inputs the work progress information. (Step S116), the work progress information is stored in the DB means 120 (step S117).

If login fails in steps S103, S109 and S113, it is determined whether the user is a member as shown in FIG. 3B (step S118). If the user is determined to be a non-member in step S118 (step S119), and confirms the reliability (step S120), and stores the member information in the DB means 120 (step S121). If the user is a member in step S118 provides a professional manager and institution information addition input screen (step S122), enter the professional manager information (step S123), check the reliability (step S124) professional manager in the DB means 120 The information is stored (step S125). In addition, if a professional manager and institution information addition input screen is provided in step S122, the institution information is input (step S126), the reliability is checked (step S127), and the institution information is stored in the DB means 120 (step S128).

4 is a detailed flowchart of purchase information input according to the present invention.

In FIG. 4, the purchase information input step (step S104) of FIG. 3A will be described in detail as follows.

The purchase information input screen is provided (step S200), and according to whether or not the purchaser's qualification is an individual (step S201), an institution is searched (step S202), and an agency is designated (step S203), and the purchase information input screen is displayed in step S200. If provided, the professional manager is searched according to the need of the professional manager (step S204) (step S205) and the appropriate professional manager is designated (step S206), and the professional manager designation information is stored in the DB means 120 (step S207). When the buyer information or the professional manager information is stored in the DB means 120 in step S207, it is determined whether the supplier classification and the region are designated (step S208), the supplier classification and the target region are searched (step S209), and the supplier classification and the target region are designated. (Step S210). If the supplier classification and region are not specified in step S208 or if the supplier classification and the target region are specified in step S210, it is determined whether the registered purchase information mail is sent (step S211). In the means 120 (step S212).

5 is a detailed flowchart of inputting business progress information according to the present invention.

In FIG. 5, the business progress information input step (step S116) of FIG. 3A will be described in more detail as follows.

Determine whether the work is in progress (step S300) to create a customer evaluation of the service satisfaction of the supplier and professional manager (step S301) and store in the DB means 120 (step S302). If the work is in progress in step S300 and is not determined after the closing of the quotation in step S303, the designated specialist manager modifies the purchase information for the quotation condition in consultation with the buyer (step S304) and stores it in the DB means 120 (step S305). . If it is determined in step S303 after the closing of the quotation, the authority of the buyer, the designated supplier and the designated expert manager is checked (step S306), and if the buyer has designated the expert manager, the designated expert manager retrieves the supplier's quotation information (step S313) and makes a quotation. A comparative report of comparative analysis (step S314) is created (step S315) and stored in the DB means 120 (step S316).

On the other hand, if the buyer does not specify a professional manager, the buyer directly retrieves the quotation information (step S307) to compare the quotation (step S308) and determines whether or not a professional manager (step S309). If the expert manager is designated in step S309, refer to the review report of step S315 prepared by the designated expert manager (step S310). If the expert manager is not designated in step S309, the supplier is designated by the comparison of the quotation of step S308 (step S311). . If the supplier is designated in step S311, the supplier designation information is stored in the DB means 120 (step S312). In the case of the supplier specified in step S306, the business progress information is input (step S317), and the business progress information of the designated supplier is stored in the DB means 120 (step S318).

6 is a detailed flowchart of input of quotation and consultation progress information according to the present invention.

In FIG. 6, in the input of the quotation and consultation progress information of FIG. 3A (step S110), it is determined whether the supplier's qualification is an individual or an organization (step S400). Step S402) The quotation and the consultation progress information are input (step S403) and stored in the DB means 120 (step S404).

7 is a flowchart of a method for providing information constructed by the method shown in FIGS. 3A and 3B.

In Fig. 7, when the user connects the server means 100 (step S500) to classify or search for information (step S501), the purchase information as shown in Fig. 8C is provided (step S502). When accessing the server means 100 in step S500 to classify or search for an engine (step S503), the engine information is provided as shown in FIG. 8A (step S504), and the site is linked (step S505) to receive the engine information. .

When accessing the server means 100 in step S500 to classify or search for a professional manager (step S506), the manager information is provided as shown in Fig. 8B (step S507). When the purchase information registered in step S502 is provided to classify or search the detailed progress information of the corresponding purchase information (step S508), the detailed progress information as shown in FIG. 8D is provided (step S509), and the price is confirmed (step S509). S510) proceeds with the work, and evaluates the professional manager and supplier at the end of the work (step 511).

When the purchase information registered in step S502 is provided, the quotation information of the corresponding purchase information is retrieved (step S512), and when the quotation information as shown in FIG. 8E is provided (step S513), a supplier is designated (step S514). When the purchase information registered in step S502 is provided, the mail sending target company of the purchase information is searched (step S515), and when the mail sending company information as shown in FIG. 8F is provided (step S516), the information sending company is designated. (Step S517).

8A to 8F are diagrams showing an information list of the provided information shown in FIG.

FIG. 8A is a diagram of a list of organization information. When a company name is clicked, registered organization information is displayed, and when a homepage is clicked, a link to a homepage of an organization is displayed. 8B is a diagram of a list of professional manager information. When a registrant is clicked, registered professional manager information is displayed. When a homepage is clicked, a link to a professional manager's homepage is displayed. 8C is a diagram of a purchase information list, when a registrant clicks on a registered buyer information, when a user clicks on an information name, registered information is displayed according to a buyer's need, and when a designated supplier is clicked, registration information of a specified supplier is displayed. When the progress information is clicked, the detailed progress information list shown in Fig. 8D is displayed. 6D is a diagram of detailed progress information. Clicking a registrant displays registration information of a registrant who has registered progress information, and clicking a progress information name displays registered progress information. Fig. 8E is a diagram of the quotation information, and the supplier quotation information and the expert manager's analysis review report are selected to select the supplier. If the supplier selection is indicated, the supplier is designated, and when the registrant is clicked, the registered registrant information is displayed and the quotation information name is displayed. Click to display the registered quote information. Figure 8f is a drawing about the information on the mail sender, if selected in the designated as the mail sending target company, click on the name of the company, registered company information is displayed, click on the homepage is linked to the homepage of the company.

As described above, in the detailed description of the present invention, specific embodiments have been described. However, various modifications may be made without departing from the scope of the present invention. Therefore, the scope of the present invention should not be limited to the described embodiments, but should be defined by the claims below and equivalents thereof.

As a result, according to the network service management and information providing apparatus and method of the professional manager and supplier according to the present invention the following advantages occur.

That is, in a large business organization, no matter how professional the sub-organization is, no matter how professional the sub-organization is, the buyer can make accurate decisions with the information provided by the professional managers, just as the top management can make accurate decisions with the appropriate quality of the middle managers or managers. In addition, the sharing of work-related information, which is a major advantage of the Internet, eliminates the prejudice of professional managers and interested parties, so that professional managers can be used more efficiently than their own specialized organizations.

2. The application of the professional management device of the present invention, since the business operators share a number of professional managers composed of a network, the work efficiency is increased rather than individually configuring a professional organization, thereby securing a business competitiveness by reducing costs. In addition, the business professional manager can provide a low-cost service by securing a stable work in the specialty.

3. An operator may operate the organization with only a small number of persons necessary for business decision-making by operating an outsourced professional manager of the present invention in lieu of its own professional management organization, or operate a business without the need for separate personnel.

4. If the buyer designates a professional manager, the information provided on the professional manager's performance, experience, credit, and specialty fields are thoroughly reviewed and designated, so that the appropriate number of personnel can be utilized.

5. According to the present invention, the supplier can effectively inform the buyer of the supplier information, the buyer informs the supplier of the purchase information, and the professional manager information to the buyer. Therefore, the information linkage between the buyer, the supplier and the professional manager can increase mutual work efficiency. Can be. In addition, a system for sending mail to suppliers further expands supplier sales.

6. At the end of the work, the buyer shall be provided with the customer evaluation information on the supplier and the professional manager so that the buyer can make the right judgment and the supplier and the professional manager can improve the quality of service.

7. Individual Qualification Institutional input system of the present invention freely and smoothly deals with business-to-company, individual-to-person, company-to-person, and can be used by a large number of persons in the company. In addition, the registered agency information can be conveniently used by sharing regardless of the transaction location of the trader, such as buyer, supplier, professional manager.

8. Since professional management is implemented on the Internet, it minimizes unnecessary business meetings and reduces duplication of work by sharing information such as working conditions and work requirements. In addition, tasks requiring comprehensive analysis can facilitate problem solving because professional information can be provided from various experts on the Internet.

9. If professional management needs local characteristics, it is possible to discuss business on site at any time by configuring suppliers and professional managers around the local network. In addition, if you are unsatisfied with your local network, you can receive support counseling from other professional managers on the Internet.

10. The provided information can be sorted or searched by information classification, region or major items so that users can easily utilize the information.

Claims (8)

delete delete A first step of receiving member information if a non-member is inputted from a user connected to a server means connected to a network, and additionally inputting professional manager and institution information if a member; A second step of receiving the purchase information according to the buyer's request after performing the first step and sending the registered purchase information to the supplier to be quoted; A third process of inputting a quotation and consultation progress information after the first process is performed and before the closing of the quotation; A fourth process of determining whether or not the authority of the purchaser, the designated supplier, and the designated expert manager is right after the first process is performed and the quotation is closed; A fifth step of receiving a review report prepared by a designated expert manager and storing the review report in the database unit; A sixth step in which the buyer inputs the designated supplier by referring to the review and report of the designated expert manager and the quotation of the supplier; A seventh step of receiving work progress information from a buyer, a designated expert manager, and a designated supplier; An eighth step of receiving the evaluation of the supplier and the professional manager from the buyer at the end of the work and storing it in the database means; And And a ninth process in which the purchaser, the supplier and the professional manager are designated and stored in the first to eighth processes, if the purchaser is not an individual. The method of claim 3, wherein the first process is A first step of receiving, by a user connected to the server means connected to the network, information that classifies and retrieves information; And And a second step of receiving member information according to whether or not the member is registered, and additionally inputting professional manager and institution information if the member is a member. The method of claim 3, wherein the second process A first step of receiving a designated manager when inputting purchaser purchase information and inputting related purchase information; A second step of storing the information of the first step in the database means; A third step of classifying and retrieving a target supplier in order to send the information of the second step; And And a fourth step of designating the provider retrieved in the third step, sending the mail, and storing the send destination in the database means. The method of claim 3, wherein the third process is A first step of qualifying a supplier prior to the closing of the quotation; And a second step of receiving the quotation and the consultation progress information and storing in the database means. delete The method of claim 3, wherein the ninth process A first step of determining an individual qualification; And And a second step of designating and storing the institution if the individual is not an individual.