KR100461555B1 - Method and Apparatus for monitoring Contents Service in Network - Google Patents

Abstract

1. TECHNICAL FIELD OF THE INVENTION

The present invention relates to an apparatus and method for monitoring content services on a network.

2. The technical problem to be solved by the invention

The present invention provides an apparatus for monitoring a content service on a network for quickly and accurately determining whether a content provider provides a correct service and a service state on a network, and a method and a computer-readable recording medium having recorded thereon a program for realizing the method. The purpose is to provide.

3. Summary of Solution to Invention

The present invention provides a content service monitoring apparatus on a network, comprising: content monitoring information storage means for recording initialization information necessary for monitoring a content service and monitoring result information continuously updated; Content monitoring control means for receiving information necessary for content service monitoring from the content monitoring information storage means, inspecting a content service for each path of a communication network, and determining whether to provide a service and a service state; And bad content notification means for notifying the administrator terminal device and the server providing the bad content of the bad content detection signal for the content determined to be bad by the content monitoring control means.

4. Important uses of the invention

The present invention is used in the monitoring technology for the content service.

Description

Apparatus and method for monitoring content service in network {Method and Apparatus for monitoring Contents Service in Network}

The present invention relates to an apparatus for monitoring a content service on a network, a method thereof, and a computer-readable recording medium recording a program for realizing the method. More particularly, the present invention provides a data service to a telecommunication service provider. A computer-readable record of a content service monitoring apparatus on a network for quickly and accurately detecting whether a content provider provides a correct service and a service providing state of the content provider, and a program for realizing the method. It is about the medium.

As a service monitoring method according to the related art, there is a method in which an operator directly checks whether a content provider provides a service using a wireless data terminal. Such a method leads to a waste of manpower and time for checking a service as the number of contents increases, and an operator does not accurately grasp a state of a content provider (particularly, a poor service state).

In addition, as another monitoring method according to the related art, there has been a method of confirming whether a service provider provides a service by using an automated terminal in an advanced form in the above method. If the number of contents increases, the number of automated terminals also needs to increase linearly.

SUMMARY OF THE INVENTION The present invention has been proposed to solve the above problems, and a device and method for monitoring a content service on a network for quickly and accurately grasping whether a correct service is provided and a service state of a content provider on a network and a program for realizing the method. Its purpose is to provide a computer readable recording medium having recorded thereon.

That is, the present invention, the content service monitoring device on the network to automatically measure whether or not the service provision and the speed repeatedly through the various paths between the content providing server and the customer terminal according to the information initially set by the administrator and its It is an object of the present invention to provide a computer-readable recording medium having recorded thereon a method and a program for realizing the method. Other objects and advantages of the present invention can be understood by the following description, Will be more clearly understood. Also, it will be readily appreciated that the objects and advantages of the present invention may be realized by the means and combinations thereof indicated in the claims.

1 is an exemplary configuration of a content service system on a network to which the present invention is applied;

2 is a configuration diagram of an embodiment of a content service monitoring apparatus on a network according to the present invention;

3 is a flowchart illustrating a method of monitoring a content service on a network according to the present invention.

* Explanation of symbols for the main parts of the drawings

20: content service monitoring apparatus 30: content providing server

40: manager terminal 50: billing server

60: gateway 100: content monitoring control unit

110: monitoring processor 120: content information database

130: bad content detection signal transmission unit 140: administrator-only monitoring control unit 150: administrator-only monitoring processor 160: content inspection request signal receiving unit 170: content inspection result signal transmission unit

An apparatus of the present invention for achieving the above object comprises: a content service monitoring apparatus on a network, comprising: content monitoring information storage means for recording initialization information necessary for monitoring a content service and monitoring result information continuously updated; Content monitoring control means for receiving information necessary for content service monitoring from the content monitoring information storage means, inspecting a content service for each path of a communication network, and determining whether to provide a service and a service state; And bad content notification means for notifying the administrator terminal device and the server providing the bad content of the bad content detection signal for the content determined to be bad by the content monitoring control means. In addition, the present invention, the content inspection request signal receiving means for receiving the first content monitoring request signal from the administrator terminal device, converts into a second content monitoring request signal that can be recognized by the administrator-specific content monitoring control means, and outputs it. ; The manager-only content monitoring control unit for receiving the second content monitoring request signal from the content inspection request signal receiving unit and inspecting a corresponding content service for each path of a communication network to determine the quality of service; And a content monitoring result signal for converting the first content monitoring result signal inspected by the administrator-only content monitoring control means into a second content monitoring result signal recognizable by the manager terminal device and transmitting the second content monitoring result signal to the manager terminal device. Characterized in that further comprises a transmission means.

In addition, the method of the present invention, the content service monitoring method on the network, the initialization step of initializing the information required to monitor the content service, according to the user's request; A content service inspection step of monitoring, by the monitoring processor of the content monitoring controller, the content service for each path of the communication network by using the initialized information (initialization information); A content service monitoring information updating step of continuously updating content service monitoring information by reflecting the inspection result for each path in the initialization information in real time; A first service quality inspection step of monitoring, by the content monitoring control unit, whether or not to provide a corresponding content service to be monitored and a state of service based on the updated content service monitoring information; And transmitting a bad content detection signal to notify a manager terminal device of the service quality check result, and transmitting a bad content detection signal to a server providing a corresponding content service for a content service determined to be bad according to the service quality check result. Characterized in that. According to the present invention, the content monitoring control unit monitors whether the content service is provided and the state according to a designated monitoring path by an individual request of the administrator terminal device, and inspects all the content providing service quality assigned to the monitoring processor. A second service quality checking step; And a notification step of notifying the manager terminal device of the service quality check result of the second service quality check step.

On the other hand, the present invention, the content service monitoring apparatus on a network having a processor, the initialization function for initializing the information required to monitor the content service in response to a user's request; A content service inspection function, wherein a monitoring processor of a content monitoring control unit inspects a content service for each path of a communication network by using the initialized information (initialization information); A content service monitoring information updating function for continuously updating the content service monitoring information by reflecting the inspection result for each path in the initialization information in real time; A first service quality inspection function of monitoring, by the content monitoring control unit, whether or not to provide a corresponding content service to be monitored and state based on the updated content service monitoring information; And notifying the administrator terminal device of the service quality check result and transmitting a bad content detection signal to a server providing the corresponding content service for the content service determined to be bad according to the service quality check result. A computer readable recording medium having a program recorded thereon is provided. And a second, wherein the content monitoring control unit monitors whether the content service is provided and the state according to a designated monitoring path by an individual request of the manager terminal device, and inspects all the content providing service quality allocated to the monitoring processor. Quality of service inspection; And a computer-readable recording medium having recorded thereon a program for further realizing a notification function of informing the administrator terminal device of the service quality inspection result of the second service quality inspection function.

The above objects, features, and advantages will become more apparent from the following detailed description taken in conjunction with the accompanying drawings, whereby those skilled in the art may easily implement the technical idea of the present invention. Could be. In addition, in describing the present invention, when it is determined that the detailed description of the known technology related to the present invention may unnecessarily obscure the gist of the present invention, the detailed description thereof will be omitted. Hereinafter, another preferred embodiment of the present invention will be described in detail with reference to the accompanying drawings.

1 is an exemplary configuration of a content service system on a network to which the present invention is applied.

As shown in FIG. 1, a content service system on a network to which the present invention is applied is operated based on a wired / wireless information communication network 10, and includes a content service monitoring apparatus 20 and a content providing server 30. , Gateway 60, billing server 50, and manager terminal 40.

Here, the content service monitoring apparatus 20 monitors the correct service provision of the content provider, detects the status of the content provider in a short time, and measures the service speed of the content provider, and provides the gateway 60 with respect to the content provider. As each can be monitored, an abnormal section can be easily identified, and the defective part of the service provided by the content provider can be accurately extracted.

2 is a configuration diagram of an apparatus for monitoring content service on a network according to an embodiment of the present invention.

As shown in FIG. 2, the content service monitoring apparatus 20 in a network according to the present invention includes a content information database in which initialization information necessary for monitoring a content service and monitoring result information continuously updated are recorded. 120 and the content monitoring control unit 100 for receiving the information necessary for monitoring the content service from the content information database 120 and inspecting the content service for each path of the communication network to determine whether the service is provided and the service state. And a bad content detection signal transmitter 130 for notifying the manager terminal device 40 and the server providing the bad content of the bad content detection signal for the content determined to be bad by the content monitoring control unit 100. The content service monitoring apparatus 20 on the network according to the present invention is the first control from the manager terminal apparatus 40. The content inspection request signal receiving unit 160 and the content inspection request signal receiving unit 160 for receiving the monitoring request signal, converting the second content monitoring request signal that can be recognized by the administrator-only content monitoring control unit 140, and outputting the same. Receiving the second content monitoring request signal from the control unit, and inspecting the corresponding content service for each path of the communication network to the administrator-only content monitoring control unit 140 and the administrator-only content monitoring control unit 140 to determine the service quality. The content inspection result signal transmitter 170 for converting the first content monitoring result signal inspected by the second content monitoring result signal that can be recognized by the manager terminal device 40 to be transmitted to the manager terminal device 40. Here, the content information database (Database) 120, the URL (Uniform Resource Locator) and the like of the content providing server 30 is recorded. The content monitoring control unit 100 includes at least one monitoring processor 110, and the bad content detection signal transmitting unit 130 transmits a bad content detection signal to the manager terminal device 40, and provides a dedicated content monitoring control unit for the administrator. 140 exchanges information with the manager terminal device 40 using a Transmission Control Protocol (TCP) communication scheme.

The content service monitoring apparatus 20 according to the present invention having the configuration as described above will be described in more detail as follows.

In the content information database 120, an ID (ID) of content currently provided, its URL, the number of monitoring processors 110 to be operated, its ID (ID), and a monitoring processor 110 provide content services. When monitoring, information including the standardized monitoring path, its sequence, and the threshold value when determining the service speed among the service quality is designated by the initial manager.

The content monitoring control unit 100 retrieves initial information defined by the administrator from the content information database 120.

The content monitoring controller 100 includes a plurality of monitoring processors 110, and the number of monitoring processors 110 that are operated is determined by the first operator in the content information database 120. That is, the content monitoring control unit 100 determines the number of the monitoring processor 110 to operate based on the information obtained from the content information database 120.

As described above, each of the monitoring processors 110 determined by the number sequentially checks the contents assigned to the monitoring processor 110 and the monitoring paths received from the content information database 120 in order. That is, the monitoring processor 110 may check the content service state through a direct path with the content providing server 30, or may check the service state through a charging server 50 that charges a fee. Similarly, the service state can be inspected through the gateway 60, and the directions and numbers of the respective paths are defined by the operator in the content information database 120 as described above. As such, by monitoring the status of the content service through several paths, the status of the content service can be checked for each section, so that a fault section can be easily detected. In this case, the inspection or monitoring of the content service state means determining whether the content service itself is being performed, and if so, checking whether the service speed is the same.

The information about the content service state measured by the content monitoring controller 100 is reflected in the content information database 120 and continuously updated. That is, the provision state and the provision speed of each content service are updated. Thereafter, the updated information is accumulated and stored separately in the content information database 120 in order to be used as data for statistics.

On the other hand, the content providing server 30 by the content monitoring control unit 100 does not provide a content service at all, or even if provided, the content providing server 30, the service speed of the content providing server 30 is less than the reference value, or In the content providing server 30, the service is smoothly provided, but if a problem section in which a quality of service such as speed is measured below a reference value is found as a problem on a path, the bad content detection signal is a bad content detection signal transmitter. Delivered to 130.

The reference value of the service speed is a value defined by the first operator in the content information database 120, and the content monitoring control unit 100 compares the reference value with the speed value of the inspected content service to determine whether there is bad content.

The bad content detection signal transmitting unit 130 receives the bad content detection signal from the content monitoring control unit 100 and uses the short message service (SMS) or an e-mail service to provide the content providing server 30 corresponding to the bad content detection signal. And the manager terminal 40.

Here, the bad content detection signal includes information including ID of content detected as bad content, URL of content, path where bad content is detected, presence / absence of content service, and service speed.

The content service inspection is performed once by the operation as described above, and after any designated rest period, the content monitoring control unit 100 reads the information from the content information database 110 and repeats the same inspection process continuously.

On the other hand, the content service monitoring device 20 is provided with an administrator-specific content monitoring control unit 140 separately from the content monitoring control unit 100. Here, the administrator-only content monitoring control unit 140 has the same function as that of the content monitoring control unit 100, but there is a difference that operates by the request signal of the administrator terminal device 40, the following administrator-only content monitoring control unit 140 Name it

The administrator-only content monitoring control unit 140 may directly inspect the bad content service received through the bad content detection signal transmitting unit 130 in the manager terminal device 40, or may maintain a specific service state even if it maintains a good service state. It is provided separately from the content monitoring control unit 100 to be separately inspected for a reason.

That is, when the manager terminal device 40 transmits the first content inspection request signal to the content inspection request signal receiving unit 160, the content inspection request signal receiving unit 160 may be recognized by the administrator-only content monitoring control unit 140. The second content inspection request signal is output to the administrator-only content monitoring control unit 140 by converting the information into a form of information that can be obtained.

In addition, the administrator-only content monitoring control unit 140 receiving the second content inspection request signal includes one or more administrator-only monitoring processors 150 to inspect the service state for each path, and then the first content inspection result signal is the content inspection result. The signal is output to the signal transmitting unit 170. As described above, the monitoring operation of the administrator-only monitoring processor 140 is similar to the monitoring operation of the monitoring processor 110.

Meanwhile, the content inspection result signal transmitter 170 receiving the first content inspection result signal converts the information to the information recognizable by the manager terminal device 40, and converts the second content inspection result signal to the manager terminal device 40. send. At this time, the communication method between the manager terminal device 40 and the content inspection request signal receiving unit 160 or the content inspection result signal transmitting unit 170 is preferably TCP.

The inspection process in the administrator-only content monitoring control unit 140 may be limited to one time or may be performed a plurality of times according to the information of the content inspection request signal from the administrator terminal device 40, but the content monitoring control unit may be used. Unlike 140, there is no need to record the inspected data and thus does not require a separate database.

3 is a flowchart illustrating a method of monitoring a content service on a network according to the present invention.

As shown in FIG. 3, first, an administrator initializes the contents of the content information database (200). That is, the ID (ID) of the currently provided content and its respective URL, the number and ID of the monitoring processors to be operated, the scheduled monitoring path and the order when the monitoring processor monitors the content service, And when determining the service speed among the service quality, information including the criterion value is defined by the initial manager.

Thereafter, the content monitoring control unit receives the information of the above-described content information database (210), and a predetermined number of monitoring processors check the order of a predetermined path with respect to a predetermined content providing server (220).

That is, in order to monitor a large number of content providing servers, it is desirable to simultaneously operate at least one or more multiple monitoring processors, and one processor first checks the content providing server in order according to a given monitoring path (220). .

Referring to the process of checking in order according to the monitoring path in more detail as follows. For convenience of explanation, the following assumptions are made. That is, it is assumed that there are two content providing servers such as a weather information providing server and a traffic information providing server, and that there is only one monitoring processor in the content monitoring controller.

In addition, it is assumed that there is a first billing server and a first gateway between the weather information providing server and the content monitoring server for charging a weather information providing service, and a second billing server between the traffic information providing server and the content monitoring server. Assume that there is and a second gateway.

Under the assumptions described above, the monitoring processor firstly checks whether the weather information providing service is actually provided to the weather information providing server, and the service providing speed thereof, and then performs the same inspection on the first charging server. Finally, the same inspection is performed on the first gateway.

After the above process, the monitoring processor performs the inspection as described above for the traffic information providing server, and then performs the same inspection for the second billing server and finally the second gateway.

The above-described inspection operation is merely one example for the sake of simplicity. In general, a plurality of monitoring processors are simultaneously operated in the content monitoring control unit, and the number of content providing servers that a single monitoring processor is responsible for is 2 as described above. Much more is common than dogs (weather information provision servers, traffic information provision servers). In addition, it is common to inspect the monitoring route through much more routes than those of the three places (content providing server, charging server, gateway).

Meanwhile, the inspection result as described above is updated in the content information database (230), and the updated information is separately accumulated and stored in the content information database (240) in order to obtain necessary statistical information for each content providing service.

Subsequently, the content monitoring control unit receives an input from the updated content information database to determine whether there is a bad content service whose service state does not meet a reference value in any monitoring path inspected for one content (250). If there is a bad content service, the bad content detection signal is transmitted to the corresponding content providing server and the manager terminal device (260). The detection signal may be transmitted through a short message service (SMS) or an electronic mail.

After transmitting such a detection signal or when there is no bad content providing service, the content monitoring controller determines whether all content providing services allocated to the monitoring processor are checked (270). If it is determined that there is a content service that has not yet been monitored in the above-described judgment, the next content service is inspected for each path in the same format as described above (280), and all the allocated to the monitoring processor are checked. If it is determined that all the content services have been inspected, the first content is inspected again after a predetermined pause (290), and the process proceeds to a process (220) in which the monitoring processor inspects in the order of the path defined for one content providing server.

On the other hand, as described above, the content monitoring device is additionally provided with a dedicated content monitoring control unit separate from the content monitoring control unit to be operated by the request signal of the administrator terminal device.

The administrator-only content monitoring control unit can directly inspect the bad content service received through the bad content detection signal transmission unit in the administrator terminal device or can be separately inspected for a specific reason even if the service state is maintained. It is provided separately from the content monitoring control unit.

That is, when the administrator terminal device transmits the first content inspection request signal to the content inspection request signal receiving unit, the content inspection request signal receiving unit converts the second content into a form of information that can be recognized by the administrator-only content monitoring control unit. The inspection request signal is output to the administrator dedicated content monitoring control unit.

The administrator-only content monitoring controller receiving the second content inspection request signal includes at least one administrator-only monitoring processor to inspect a service state for each path, and output the first content inspection result signal to the content inspection result signal transmitting unit. . As described above, the monitoring operation of the administrator-only monitoring processor is similar to the monitoring operation of the monitoring processor.

Meanwhile, the content inspection result signal transmitter receiving the first content inspection result signal is converted into information recognizable by the manager terminal device, and transmits the second content inspection result signal to the manager terminal device. At this time, the communication method between the manager terminal device and the content inspection request signal receiving unit or the content inspection result signal transmitting unit is preferably TCP.

The inspection in the administrator-specific content monitoring control unit may be limited to one time or may be performed a plurality of times according to the information of the content inspection request signal from the administrator terminal device, but unlike the content monitoring control unit, the inspected data There is no need to record the database, so you do not need a separate database.

On the other hand, the present invention can be operated in a wired information network based, also can be operated in a wireless information communication network based, it is obvious that can also operate in a wired / wireless integrated information communication network.

As described above, the method of the present invention may be implemented as a program and stored in a recording medium (CD-ROM, RAM, ROM, floppy disk, hard disk, magneto-optical disk, etc.) in a computer-readable form. Since this process can be easily implemented by those skilled in the art will not be described in more detail.

The present invention described above is capable of various substitutions, modifications, and changes without departing from the technical spirit of the present invention for those skilled in the art to which the present invention pertains. It is not limited by.

The present invention as described above, after inputting the initial information of the content to be monitored by the operator can continue to measure the correct service availability and service speed of the content provider in a short time without any additional artificial measures, the content providing server as well as the network It is possible to identify the failure section by monitoring each point in the shop and contribute to the improvement of service quality by accurately extracting the defective part of the service of the content provider.

Claims (12)

In the content service monitoring apparatus on a network, Content monitoring information storage means for recording initialization information necessary for monitoring the content service and monitoring result information continuously updated; Content monitoring control means for receiving information necessary for content service monitoring from the content monitoring information storage means, inspecting a content service for each path of a communication network, and determining whether to provide a service and a service state; And Bad content notification means for notifying the administrator terminal device and the server providing the bad content of the bad content detection signal for the content determined as bad by the content monitoring control means. Apparatus for monitoring content services on a network comprising a. The method of claim 1, A content inspection request signal receiving unit for receiving a first content monitoring request signal from the manager terminal device, converting the second content monitoring request signal into a second content monitoring request signal that can be recognized by an administrator-only content monitoring control unit, and outputting the second content monitoring request signal; The manager-only content monitoring control unit for receiving the second content monitoring request signal from the content inspection request signal receiving unit and inspecting a corresponding content service for each path of a communication network to determine the quality of service; And Transmit the first content monitoring result signal inspected by the administrator-only content monitoring control means into a second content monitoring result signal that can be recognized by the manager terminal device, and transmit the content monitoring result signal for transmission to the manager terminal device. Way Content service monitoring apparatus on a network further comprising. The method of claim 1, Initialization information required to monitor the content service recorded in the content monitoring information storage means, ID (ID) of the currently provided content, URL (Uniform Resource Locator) of the ID, the number of monitoring processors and their respective IDs (ID), monitoring path and order, and the determination criteria when determining the service speed Content service monitoring apparatus on a network, characterized in that made. The method of claim 1, Monitoring result information continuously updated and recorded in the content monitoring information storage means, Content service monitoring apparatus on a network, characterized in that it comprises the presence / absence of providing a content service in each monitoring path and the speed of the content service. The method of claim 1, The bad content detection signal, ID (ID) of the content detected as bad content, the URL of the content ID, each path where the bad content is detected, and whether or not the content service provided in the path and the content providing speed Device for monitoring content services on a network. In the content service monitoring method on a network, An initialization step of initializing information necessary for monitoring a content service according to a user's request; A content service inspection step of monitoring, by the monitoring processor of the content monitoring controller, the content service for each path of the communication network by using the initialized information (initialization information); A content service monitoring information updating step of continuously updating content service monitoring information by reflecting the inspection result for each path in the initialization information in real time; A first service quality inspection step of monitoring, by the content monitoring control unit, whether or not to provide a corresponding content service to be monitored and a state of service based on the updated content service monitoring information; And Informing the administrator terminal device of the service quality check result, and transmitting the bad content detection signal to the server providing the corresponding content service for the content service determined to be bad according to the service quality check result transmission step Content service monitoring method on a network comprising a. The method of claim 6, A second quality of service in which the content monitoring controller monitors whether the content service is provided and the state according to a designated monitoring path by an individual request of the manager terminal device, and inspects all the content providing service quality allocated to the monitoring processor; Inspection step; And A notification step of notifying the manager terminal device of the service quality inspection result of the second service quality inspection stage; Content service monitoring method on a network further comprising. The method according to claim 6 or 7, The initialization information, Preferably, when the ID (ID) of the currently provided content, the Uniform Resource Locator (URL) of the ID, the number of the monitoring processors and their respective IDs (ID), the monitoring path and sequence, and the service speed are determined. A method for monitoring content service on a network, comprising the criterion value. The method according to claim 6 or 7, The continuously updated content service monitoring information, Preferably, the content service monitoring method on the network, characterized in that it comprises the presence / absence of the provision of the content service in each monitoring path and the speed of the content service. The method according to claim 6 or 7, The bad content detection signal, Preferably, the ID (ID) of the content detected as bad content, the URL of the content ID, each path where the bad content is detected, and whether or not the content service provided in the path and the content providing speed Content service monitoring method on a network, characterized in that. In a content service monitoring apparatus on a network having a processor, An initialization function for initializing information required for monitoring a content service according to a user's request; A content service inspection function, wherein a monitoring processor of a content monitoring control unit inspects a content service for each path of a communication network using the initialized information (initialization information); A content service monitoring information updating function for continuously updating the content service monitoring information by reflecting the inspection result for each path in the initialization information in real time; A first service quality inspection function of monitoring, by the content monitoring control unit, whether or not to provide a corresponding content service to be monitored and state based on the updated content service monitoring information; And Informing the administrator terminal device of the result of the service quality check, and transmitting a bad content detection signal to the server providing the corresponding content service for the content service determined to be bad according to the service quality check result A computer-readable recording medium having recorded thereon a program for realizing this. The method of claim 11, A second quality of service in which the content monitoring controller monitors whether the content service is provided and the state according to a designated monitoring path by an individual request of the manager terminal device, and inspects all the content providing service quality allocated to the monitoring processor; Inspection function; And A notification function for notifying the manager terminal device of a service quality inspection result of the second service quality inspection function; A computer-readable recording medium that records a program for further realization.