KR100445452B1 - Manual providing server system and manual providing method thereof - Google Patents

Abstract

The present invention relates to a manual providing server system and a manual providing method thereof.

The manual providing method according to the present invention comprises the steps of: (a1) receiving an original manual written in a predetermined language from a terminal of a manufacturer of a product; (a2) receiving a translation manual for the original manual from a translator's terminal; (b) converting the original manual and the translated manual into an XML (eXtensible Markup Language) document; (c1) searching the XML document according to a predetermined query; And (c2) formatting and outputting a search result according to a style defined in a predetermined style sheet. As a result, even if the manufacturer and the translator are scattered around the world, it is possible to easily prepare a manual of a new product by referring to the original manual and the translated manual which have been prepared online. In addition, users from around the world can easily browse the manual of the desired language online when needed.

Description

Manual providing server system and manual providing method

The present invention relates to a manual providing server system and a method for providing the manual. More specifically, a manufacturer can easily prepare a manual based on the Internet, and a user can easily search for and view a desired manual. Manual providing server system and a manual providing method.

The manufacturer will produce a new product along with a booklet for the product and distribute it to users. In the case of a product having a simple structure and function, writing a manual was relatively easy, and it was not difficult for a user to refer to the manual.

However, as more and more products with high technology are applied, and how to use and handle the products become more difficult and complicated, writing a manual is a burdensome task that takes as much time and effort as a manufacturer. It's going.

In addition, for multinational companies, product development and manufacturing are often performed in separate regions for efficiency, so that knowledge sharing about manuals that have been previously produced is not properly performed, and thus manual work is also performed on products that have added some new functions. When teams change or product development teams are replaced, manuals are often written from scratch, which unnecessarily wastes time, time and effort. Most of the new products mostly change the function or structure of the conventional products or add some new functions, so many of the manuals of the new products overlap with the contents of the manuals that have been prepared. Nevertheless, conventional manuals have not been properly used in preparing manuals for new products because systematic management and utilization of manual data have not been achieved. Moreover, in the case of products sold in many countries, there is a burden to prepare a manual translated into each language.

On the other hand, in order to make a finished manual as a booklet, a printing job must be followed, and for a printing job, there is a hassle of delivering a completed manual and its work instructions to an external printer in general offline.

In addition, the manual is mainly referred to learn the functions and usage of the product, and is often rarely referred to after learning the functions and usage. Nevertheless, it is not easy to systematically keep the manuals of all the products the user is using for future situations. For high-tech products, the volume of the manual is relatively large, even more so. In fact, when a problem occurs in a product and a manual is required, it is usually months or years after the purchase of the product, and it is not easy to find the stored manual immediately.

As a result, users often prefer telephone or online consultations to find a solution immediately, rather than refer to a manual when a problem occurs, which in turn places another cost burden on manufacturers and users. These costs are unnecessary costs that can be reduced if the manual is used well.

Accordingly, an object of the present invention is to provide a manual provision server system and a manual provision method which can further reduce effort and cost.

Another object of the present invention is to provide a manual providing server system and a manual providing method capable of creating and distributing a manual online.

Still another object of the present invention is to provide a manual providing server system and a manual providing method which can easily create a manual of a new product with reference to a conventionally created manual.

Still another object of the present invention is to provide a manual providing server system and a manual providing method which can easily search and refer to a manual.

Another object of the present invention is to provide a manual providing system and a manual providing method which are easier to print.

1 is a schematic diagram of an Internet-based manual providing system to which a manual providing server system 1 according to a preferred embodiment of the present invention is applied.

2 is a diagram illustrating a network to which the manufacturer terminal 2 of FIG. 1 is connected;

3 is a detailed block diagram of the manual provision server system 1 of FIG. 1;

4 is a flowchart for schematically illustrating a method for providing a manual for a predetermined product to a user according to a preferred embodiment of the present invention;

5 is a block diagram hierarchically expressing each operation performed in step 401 of FIG. 4;

FIG. 6 is a flowchart for describing operation 401 of FIG. 4 in detail;

FIG. 7 is a flowchart for describing operation 403 of FIG. 4 in detail;

8 and 9 are examples of a manual that a user can search based on the DTD of the above-described mobile phone according to a preferred embodiment of the present invention.

10 is an example of a manual expressed differently according to a style defined in a style sheet,

11 is a schematic diagram of a homepage of a manual provision server system 1;

12 is a schematic diagram of a search page for manual search;

13 is a schematic diagram of a work page for creating an original manual;

14 is a schematic diagram of a work page for creating a translation manual;

15 is a schematic diagram of a registration page for registering a translation job,

16 is a schematic diagram of a registration page for registering a work schedule progress history;

17 is a schematic diagram of a work schedule progress page displaying the progress of the work schedule for the mobile phone A.

* Explanation of symbols for the main parts of the drawings

1: Manual provision server system 2: Manufacturer terminal

3: translator terminal 5: internet

7: user terminal 20, 25: main computer system

31: Auxiliary Database 32: XML Manual Database

35: Manual Search Server 36: Manual Format Server

37: Manual Creation Server 38: XML Conversion Server

39: bulletin board server 40: mail server

The object, according to the present invention, comprises the steps of: (a) preparing a manual of a given product; (b) separating the manual into a plurality of parts; And (c) combining and outputting at least some of said portions.

Here, step (a) may include: (a1) receiving an original manual written in a predetermined language from a terminal of a manufacturer of the product; And (a2) receiving a translation manual for the original manual from a translator's terminal.

In addition, the step (a1) may include (a11) searching for a manual of a product similar to a new product to prepare a manual based on a query transmitted from the manufacturer's terminal; (a12) transmitting the retrieved manual to the manufacturer's terminal; And (a13) receiving an original manual for the product from the manufacturer's terminal.

The step (a2) may include: (a21) transmitting the searched manual and the original manual written in a language to be translated to the terminal of the translator; And (a22) receiving a translation manual for the original manual from the terminal of the translator.

Step (b) is a step of converting the manual into an XML (eXtensible Markup Language) document, and step (b) includes: (b1) preparing a DTD to correspond to the product; And (b2) converting the manual into an XML document according to the DTD.

In addition, the step (c), (c1) searching for the XML document according to a predetermined query; And (c2) formatting and outputting a search result according to a style defined in a predetermined style sheet, wherein the query word of step (c1) is received from a terminal of a manufacturer of the product, and the method of step (c2) The search result is transmitted to the terminal of the manufacturer, or the query in step (c1) is received from the terminal of the user of the product, and the search result in step (c2) is effectively transmitted to the terminal of the user. to be.

Herein, the style sheet may be an eXtensible Style Sheet (XSL) or a Cascading Style Sheet (CSS).

On the other hand, the object is, (f) posting the original manual for the product provided from the manufacturer of the predetermined product on a Bulletin Board System (BBS); (g) posting a translation manual provided from a translator for the original manual to the bulletin board; (h) receiving notice of approval of the translated manual from the manufacturer of the product; (i) converting the original manual and the translated manual into an XML document according to a predetermined Document Type Definition (DTD); (j) storing the converted XML document; And (k) formatting and outputting the XML document according to a style of a predetermined style sheet.

The step (f) further includes the step of sending an e-mail indicating that the original manual has been posted to the terminal of the translator, and the step (g) includes the e-mail indicating that the translated manual has been posted. It is preferable to further include the step of sending to the terminal of the manufacturer. Here, step (f) may include: (f1) searching for a manual of a product similar to a new product to prepare a manual based on a query word transmitted from the manufacturer's terminal; (f2) transmitting the retrieved manual to the manufacturer's terminal; (f3) receiving an original manual for the product from the manufacturer's terminal; And (f4) posting the received original manual on the bulletin board, wherein step (g) includes (g1) transmitting the retrieved manual and the original manual written in a language to be translated to the terminal of the translator. Doing; (g2) receiving a translation manual for the original manual from the terminal of the translator; And (g3) posting the received translation manual on the bulletin board.

In addition, the style sheet is effectively an eXtensible Style Sheet (XSL) or a Cascading Style Sheet (CSS).

Step (k) may include: (k11) receiving a query for manual search from a terminal of a manufacturer of the product; (k12) searching for the manual according to the received query word; (k13) transmitting a style option for selecting a style from the search result and the style sheet to the user's terminal; (k14) receiving a requested manual from the manufacturer's terminal and a selected style among the style options from the manufacturer's terminal; and (k15) formatting the requested manual according to the selected style and transmitting the requested manual to the manufacturer's terminal. Include the steps to:

(k21) receiving a query word for a manual search from a terminal of a user of the product; (k22) searching for the manual according to the received query word; (k23) transmitting a style selection option for selecting a style from the search result and the style sheet to the user's terminal; (k24) receiving a requested style from the search result and a selected style among the style options from the user's terminal; and (k25) formatting the requested manual according to the selected style and transmitting the same to the user's terminal. It is effective to include the step of doing so.

On the other hand, according to another field of the present invention, the object is a database of a predetermined product divided into a plurality of parts according to the contents stored; And a control server for combining and outputting at least some of the above parts.

The database is an XML manual database in which the manual is stored as an XML (eXtensible Markup Language) document, and the control server includes a manual search server for searching the XML document, and the retrieved XML document in a style defined in a predetermined style sheet. It is desirable to include a manual format server for formatting and outputting accordingly.

The manual includes an original manual expressed in a predetermined language and a translation manual in which the original manual is translated into at least one other language, wherein the original manual is transmitted from a terminal of a manufacturer of the product, and the translated manual is It is effective to be transmitted from the translator's terminal.

Herein, the style sheet may be an eXtensible Style Sheet (XSL) or a Cascading Style Sheet (CSS).

On the other hand, the object is an auxiliary database that stores a manual for a given product; An XML document conversion server for converting a manual stored in the manual storage into an XML document according to a predefined Document Type Definition (DTD); An XML manual database storing an XML document converted through the XML document conversion server; And a manual format server for formatting the XML manual according to a predetermined style in a style sheet.

The manual includes an original manual expressed in a predetermined language and a translation manual in which the original manual is translated into at least one other language, wherein the original manual is transmitted from a terminal of a manufacturer of the product, and the translated manual is It is preferably transmitted from the translator's terminal.

Herein, the style sheet may be an eXtensible Style Sheet (XSL) or a Cascading Style Sheet (CSS).

The manual providing server system further includes a manual preparation server, wherein the original manual is prepared through a terminal of the manufacturer connected to the manual preparation server, and the translated manual is connected to the manual preparation server. It is preferably written through the terminal of the translator.

The manual providing server system may further include a manual search server, wherein the manual search server searches an XML manual stored in the XML manual database according to a query received from the manufacturer's terminal, and searches the search results and the style. It is effective to transmit a style option for selecting a style from the sheet to the terminal of the user, and to format the XML manual requested from the terminal of the manufacturer according to the selected style and transmit the style to the terminal of the manufacturer.

Hereinafter, exemplary embodiments of the present invention will be described in detail with reference to the accompanying drawings.

1 is a schematic diagram of an internet based manual providing system to which a manual providing server system 1 according to a preferred embodiment of the present invention is applied.

Referring to FIG. 1, the Internet-based manual providing system includes a manual providing server system 1 for providing a manual through the Internet 5 and a manufacturer capable of connecting to the manual providing server system 1 through the Internet 5. A terminal 2, a translator terminal 3, and a user terminal 7. Here, the manufacturer is a manufacturer of a new product, which means a person who prepares an original manual for a new product, a translator means a person who prepares a translated manual for the original manual, and a user means a consumer or a seller of the new product.

The manual providing server system 1 receives the original manual and the translated manual from the manufacturer terminal 2 and the translator terminal 3, respectively, and stores the original manual and the translated manual converted into XML documents, and the user terminal 7 In response to the manual request received from the) to retrieve and edit the required manual to provide the user terminal 7 to provide a role, it is a host system equipped with a server program for this. The manufacturer terminal (2), the translator terminal (3), and the user terminal (7) are computer systems accessible to the Internet (5), and are equipped with a web browser capable of interpreting and displaying XML (eXtensible Markup Language) documents. have. Currently, Microsoft's Explorer, one of the leading web browsers, supports XML, and Netscape has announced that it is also working on developing XML-enabled web browsers.

EXtensible Markup Language (XML) is a markup language adopted by the World Wide Web Consortium (W3C) in 1998 as a recommendation to supplement the shortcomings of HyperText Markup Language (HTML). Unlike HTML with fixed tags, DTD ( Data Type Definition) is an extensible markup language that can define tags directly and make the defined tags available to others. In other words, the DTD specifies the meaning, order, and attributes of each tag. This allows different independent applications to share data by inspecting the document using the DTD sent with the XML file and processing the document according to the DTD. However, XML 1.0 uses DTD as a means of conveying "rules of language (schema)". However, considering that XML will continue to evolve and change, means of conveying "rules of language" other than DTD are Of course, it can be used.

2 is a diagram illustrating a network to which the manufacturer terminal 2 of FIG. 1 is connected.

Referring to FIG. 2, a manufacturer's network may include a local area network (LAN) or wide area network (WAN) implemented through a public or private network, main computer systems 20 and 25 connected to the LAN or WAN, and a plurality of networks. A manufacturer terminal 2. Indeed, one main computer system 20 may be located in Seoul and the other main computer system 25 may be located in New York.

3 is a detailed block diagram of the manual provision server system 1 of FIG.

Referring to FIG. 3, the manual providing server system 1 includes an auxiliary database 31, an XML manual database 32, a manual search server 35, a manual format server 36, a manual creation server 37, and XML. A conversion server 38, a bulletin board server 39, and a mail server 40 are provided.

The auxiliary database 31 includes the original manuals and translation manuals before conversion into XML documents, manual work schedules from the registration of new products by the manufacturer to the completion of the booklet, and the policy on the access rights to the manual providing server system (1). Saving. The access rights of manufacturers, translators, users, and administrators of the manual-providing server system 1 can be variously set as necessary. The method of controlling access to the system through access rights is a widely used method. Detailed description thereof will be omitted.

The XML manual database 32 stores a manual described in XML. In order to create an XML manual, DTD (Data Type Definition), a means of defining a set of tags that can describe the contents of a manual, must be provided. The DTD can exist as a file separate from the XML manual, or it can exist inside the XML manual by way of inclusion in the Document Type Declaration. The tags required for the manual should be determined according to the product and its function.

For example, the contents of the DTD for the mobile phone manual, defined according to the preferred embodiment of the present invention, are as follows. The manual of mobile phone is composed of scover (first cover), intro (introduction), contents (contents), service (service center, warranty) and ecover (last cover). The contents of all texts have the structure of the main sub-sect structure.

1. Scover is divided into stext (content) and IMG (image).

2. Intro is divided into ititle (title), itext (content) and IMG (image).

3. The contents are divided into toc (table of contents) and content (body).

(1) toc is divided into ttitle (title), ttext (content), and IMG (image). However, if the content of ttext is divided into parts, designate the part as an attribute of ttext.

(2) contents is divided into title (title) and part (content), and part is divided into text (content) and IMG (image). On the other hand, if the body is divided into, for example, the main and application, specify each as an attribute of content before the text begins.

4. Service is divided into Title and Text, and Text is again divided into descript, list, and IMG.

5. ecover is divided into IMG (image), office (communication company name for the product), domain (manufacturer's homepage address), mark (manufacturer's mark), and num (product number).

The manual search server 35 searches the XML manuals in the XML manual database 32 according to the query words transmitted from the manufacturer terminal 2, the translator terminal 3, and the user terminal 7. Search can be done at various levels. In other words, the XML manual is independently described as defined in the DTD. For example, if you want to see only the contents of the service centers for a plurality of mobile phones, only the contents of the service centers are separated and collected. You will see.

The manual format server 36 formats the search results received from the manual search server 35 according to the style defined in the predetermined style sheet. A style sheet is a set of rules that define how a document will be displayed. The XML manual only describes the contents of the manual and does not describe how the manual will be displayed. That is, the content and the expression are stored separately. Thus, the same XML manual can be represented in various ways by style sheets. In this embodiment, an eXtensible Style Sheet (XSL) is adopted as the style sheet. XSL allows you to specify the display order of the content, as well as the font, size, color, layout, and border of the XML manual. If necessary, cascading style sheets (CSS) can be employed as the style sheets. CSS is sufficient if the product's features and structure are relatively simple XML manuals. Of course, other style sheets such as XQL can be employed.

The manual creation server 37 allows a manufacturer or translator to directly create an original manual or a translation manual by accessing the manual providing server system 1 through the manufacturer terminal 2 or the translator terminal 3, respectively. . In this embodiment, the QuarkXpress and dom APIs, which are widely used as document writers, are used to implement the manual creation server 37. However, other applications may be employed.

The XML conversion server 38 converts the original manual and the translation manual approved by the manufacturer into an XML manual with reference to a predefined DTD. The XML conversion server 38 also includes an XML parser, which checks whether the converted XML manual is properly written for the DTD and stores it in the XML manual database 32. In this embodiment, Avenue.Quark.1.0, which converts a document created in QuarkXpress into an XML document, is used as the XML conversion server 38. Avenue.Quark.1.0 was released in April 2000 with Macintoch and Window versions. Work through Avenue.Quark connects DTDs, XSL templates, original manuals and translated manuals to enable electronic publishing available on the Internet.

The bulletin board server 39 posts the original manual and the translated manual to the bulletin board system (BBS), and allows the manufacturer or translator to access the bulletin board to view or download the predetermined original manual or the translated manual. The mail server 40 sends an e-mail informing the manufacturer terminal 2 or the translator terminal 3 that the original manual or the translated manual has been posted on the bulletin board. The bulletin board server 39 and the mail server 40 are conventionally widely used, and detailed description thereof will be omitted.

Meanwhile, the manual search server 35, the manual format server 36, the manual creation server 37, the XML conversion server 38, the bulletin board server 39, and the mail server 40 are each coded with separate programs, or Some or all of them may be coded into one program, and the selection is appropriately made in consideration of the hardware system employed, other applications, and the like. However, in view of the recent trend that the distributed n-tier structure is preferred in terms of efficiency, it is preferable that each of the servers be coded in a separate program.

4 is a flowchart for schematically illustrating a method of providing a manual for a predetermined product to a user according to an exemplary embodiment of the present invention.

Referring to FIG. 4, the administrator of the manual providing server system 1 first prepares a manual for a predetermined product (step 401).

Next, the prepared manual is converted into an XML document and stored in the XML manual database 32 (step 402).

Finally, the XML manual retrieved based on the query word transmitted from the user terminal 7 is formatted according to the style defined in the style sheet and provided to the user terminal 7 (step 403).

FIG. 5 is a block diagram hierarchically expressing each task performed in step 401 of FIG. 4.

A plurality of manual tasks for preparing a manual may be processed in parallel. That is, since a plurality of manufacturers and a plurality of translators can connect to the manual providing server system 1 to perform the original manual creation work or the translation manual creation work, a code number is assigned to each manual job as an identifier. The code number is assigned by the manufacturer to register the manual work. Accordingly, as shown in FIG. 5, original manual creation work, translation manual creation work, and job schedule progress history registration, which will be described later as sub-tasks of the manual work registration, are performed after the manual work is registered.

More specifically, a manufacturer who wants to prepare a manual is connected to the manual providing server system 1 to register a manual work and receive a predetermined code number. Thereby, the auxiliary database 31 is provided with a space for recording all matters relating to the manual work having the code number. The manufacturer enters the code number and executes an original manual writing operation, saves the written contents, or retrieves and saves the modified contents. The translator also registers the translation work after entering the code number, performs the translation manual writing operation, saves the translated content, or retrieves the stored translation and corrects or deletes it. In accordance with the registration of a translation job, a lower code number is assigned as a lower identifier for the translation job. Accordingly, the auxiliary database 31 checks and stores the schedules of the original manual creation work and the translation manual creation work. The work schedule progress history (for example, manual job registration, original manual creation completion, etc.) is registered by the administrator of the manual providing server system 1. On the other hand, the hierarchical structure of the manual tasks, the identification method, and the subject of registration for each task are described as the embodiments according to the present invention, and can be changed as necessary.

FIG. 6 is a flowchart for describing operation 401 of FIG. 4 in detail.

Referring to Fig. 6, a manufacturer who has developed a new product connects to the manual providing server system 1 via the manufacturer terminal 2. Then, the manufacturer transmits an appropriate query to the manual providing server system 1 through the manufacturer terminal 2, and the manual search server 35 retrieves the XML manual from the XML manual database 32 based on the transmitted query. (Step 601).

The retrieved XML manual is transmitted to the manufacturer terminal 2 by a web server (not shown) of the manual providing server system 1 (step 602).

The manufacturer will refer to the transmitted XML manual and create an original manual for the new product. Preparation of the original manual is made through the manual preparation server 37 in a state connected to the manual providing server system 1. That is, the manual creation server 37 displays the transmitted XML manual on the manufacturer's terminal 2, and allows a separate original manual creation window to be displayed on the manufacturer's terminal 2 at the same time, so that the manufacturer's manufacturer's terminal 2 Allows you to create original manuals for new products. In this way, the created original manual is immediately transmitted to the manual providing server system 1 and received by the web server of the manual providing server system 1 (step 603). Here, the manufacturer can also write the original manual offline and transmit it to the manual providing server system 1. In such a case, the manual providing server system 1 may not necessarily include the manual preparation server 37.

The bulletin board server 39 posts the received original manual on the bulletin board (step 604).

The mail server 40 sends an e-mail to the translator terminal 3 indicating that the original manual to be translated has been posted (step 605).

The translator who has been notified by e-mail that the original manual has been posted on the bulletin board accesses the manual providing server system 1 through the translator terminal 3 to read the original manual posted on the bulletin board. Similarly, the manual creation server 37 allows a separate translation manual creation window to be displayed on the translator terminal 3 so that the translator can translate the original manual through the translator terminal 3. Accordingly, the created translated manual is immediately transmitted to the manual providing server system 1 and received by the web server of the manual providing server system 1 (step 606). Here, the translator can download the original manual posted on the bulletin board to the translator terminal 3, and then create a translated manual for this offline and transmit it to the manual providing server system 1.

The bulletin board server 39 posts the received translation manual to the bulletin board (step 607).

The mail server 40 sends an e-mail to the manufacturer terminal 2 informing that the translated manual has been posted on the bulletin board (step 608).

The manufacturer notified that the translated manual has been posted on the bulletin board via e-mail, accesses the manual providing server system 1 using the manufacturer's terminal 2, and reads the translated manual posted on the bulletin board. If the translation is confirmed to be correct, the manufacturer approves it (step 609), and the approval message is sent to the manual providing server system 1, thereby completing the original manual and the translation manual.

If the user wants to modify the translated manual, the manufacturer sends a correction message with the correction to the manual providing server system 1. The manual creation server 37 posts the modifications on the bulletin board, and the mail server 40 sends an e-mail indicating that the modifications are posted on the bulletin board to the translator terminal 3, and the steps 606 to 609 are performed. It is repeated. An approval message for the translated manual is sent by the manufacturer to the manual providing server system 1, thereby completing the original manual and the translated manual.

FIG. 7 is a flowchart for describing operation 403 of FIG. 4 in detail.

Referring to FIG. 7, the user accesses the manual providing server system 1 through the user terminal 7 and inputs a query word for manual search using the user terminal 7. Accordingly, the manual providing server system 1 receives a query from the user terminal 7 (step 701). The manual search server 35 searches for a manual from the XML manual database 32 based on the query (step 702).

The web server (not shown) of the manual providing server system 1 transmits the search results obtained by the manual search server 35 and the style options defined in the style sheet to the user terminal 7 (step 703).

The user selects the desired XML manual and style from the received search result and style option using the user terminal 7 and transmits it to the manual providing server system 1. Accordingly, the web server (not shown) of the manual providing server system 1 receives an XML manual according to a predetermined style from the user terminal 7 (step 704).

The manual format server 36 formats the requested XML manual according to the requested style (step 705).

8 and 9 are examples of a manual that a user can search based on the DTD of the above-described mobile phone according to a preferred embodiment of the present invention.

In the above-described DTD of the mobile phone, a <toc: table of contents) indicating a table of contents of the main contents and a <service> tag indicating a service center and a warranty are defined. As shown in FIG. Among the main contents of the manual for the contents can be searched only for the table of contents, or as shown in Figure 9, only the contents of the service center and warranty can be searched and viewed.

10 is an example of a manual expressed differently according to a style defined in a style sheet.

Referring to FIG. 10, it can be seen that even a document describing the content of the antenna of the mobile phone A may be displayed differently according to the expression order specified in the style defined in the style sheet. That is, (a) is shown in the order of (1), (2) and (3) and (b) is shown in the order of (1), (3) and (2).

11 is a schematic diagram of a home page of the manual provision server system 1.

Referring to Fig. 11, a manual creation icon, a manual registration icon, a manual search icon, and a bulletin board icon are arranged on the homepage of the manual providing server system 1.

The manual creation icon is for a manufacturer or a translator to create an original manual or a translated manual. The job registration icon is for a manufacturer, a translator or an administrator of the manual providing server system 1 to register a predetermined job, and the manual search icon is for a user or a manufacturer to search for an XML manual stored in the XML manual database 32. It is for reading. The bulletin board icon is for the manufacturer or translator to view or download the original manual or translated manual posted on the bulletin board.

12 is a schematic diagram of a search page for manual search.

Referring to FIG. 12, in the search page, a product name input form for inputting a product name, a search term input form for inputting a search word, and a "all", "content", and "table of contents" may be selected for selecting a search range of the search word. There is a choice form.

For example, if a user enters mobile phone A in the product name, selects the search range as a whole, enters an antenna as a search term, and clicks the search icon, the contents of the manual for mobile phone A are searched. Search results are displayed.

Fig. 13 is a schematic diagram of a work page for creating an original manual.

Referring to FIG. 13, in the work page for creating an original manual, a window displaying a reference manual to be referred to for creating the original manual and an original manual creation window are simultaneously displayed. The Create Original Manual window allows the manufacturer to create an original manual.

14 is a schematic diagram of a work page for creating a translated manual.

Referring to FIG. 14, a work page for creating a translation manual is displayed simultaneously with a window displaying an original manual to be referred to for creating a translation manual and a translation manual creation window. The translation manual preparation window allows translators to prepare a translation manual.

15 is a schematic diagram of a registration page for registering a translation job.

Referring to FIG. 15, a translator may add, change, save, and delete at any time by registering a translation job through a job registration page. It is of course possible to register other original manuals, etc. in addition to the translation work, and the configuration of the page is not very different from that of FIG.

16 is a schematic diagram of a registration page for registering the progress of the work schedule.

Referring to FIG. 16, through the registration page for registering the progress of the work schedule, the administrator of the manual providing server system 1 registers the progress of the work schedule so that the manufacturer can confirm the progress of the work schedule. , Manages the task schedule. By changing the access rights, the registration of the work schedule can be a manufacturer rather than an administrator.

17 is a schematic diagram of a work schedule progress page displaying the progress of the work schedule for the mobile phone A.

Referring to FIG. 17, through the registration of the work schedule of FIG. 16, a manufacturer may view the progress of the work schedule. By checking the progress of the work schedule, the manufacturer can check how much work has been done in the current manual.

Meanwhile, the flowchart of FIG. 6 is for explaining a case in which a manual for at least one similar product is stored in the XML manual database 32. When a manual for a completely new product is prepared in which the manual for the same product is not stored in the XML manual database 32, the manufacturer's search process (steps 601 to 603) is omitted, and the manual by the manufacturer is immediately omitted. It will start from the work of writing.

However, in the implementation of the present invention, a manual existing in various forms such as a conventional document is collected, the DTD is appropriately defined as in the case of the mobile phone described above, and then all are converted into an XML manual and stored in the XML manual database 32. By providing a service for creating and delivering a manual for a new product, the manufacturer can always be supported by an environment in which a reference manual for the new product manual can be searched.

Also, when the manual is completed, the web server (not shown) of the manual providing server system 1 transmits the original manual and the translated manual for printing to the terminal of the printer, and the printer can execute the print job. Alternatively, the printer may access the manual providing server system 1 to search the original manual and the translated manual posted on the bulletin board and to download the necessary parts so that the print job can be executed.

As described above, according to the present invention, there is provided a manual providing server system and a manual providing method which can further reduce effort and cost.

That is, even if manufacturers and translators are scattered around the world, it is possible to easily prepare a manual of a new product by referring to the original manual and the translation manual prepared online. In addition, users from around the world can easily browse the manual of the desired language online when needed. Moreover, manufacturers, and users may extract and refer only to parts necessary for searching a manual. Furthermore, the original and translated manuals will be made available to the printer online.

As described above, according to the present invention, the time, cost, and effort of the entire process of preparing and distributing the manual can be significantly reduced, and the manual can be easily searched when necessary and the required parts can be read and viewed. The effect of increasing is obtained. This not only improves the image of the product, but also significantly increases the quality of service to the manufacturer's customers.

Claims (32)

In the online manual providing method using an online manual providing server system, (a11) searching for a manual of a new product similar to a new product to be prepared by searching an auxiliary database storing a plurality of manuals based on a query received from a terminal of a manufacturer via the Internet; (a12) transmitting the retrieved manual to the terminal of the manufacturer via the Internet; (a13) receiving an original manual for the product from the terminal of the manufacturer via the Internet; (a2) receiving a translation manual for the original manual from a translator's terminal; (b1) preparing a DTD to correspond to the product; And (b2) converting the original manual and the translated manual into an eXtensible Markup Language (XML) document according to the DTD; (b3) storing the XML document in an XML manual database; (c1) receiving a query for a manual search from a user terminal through the Internet, searching for the XML document by searching the XML manual database according to the received query; (c2) transmitting a style option for selecting a style from the search result and the style sheet to the terminal of the user through the Internet; (c3) receiving a requested style of the search result and a selected style of the style option from the terminal of the user through the Internet; and (c4) formatting the requested manual according to the selected style and transmitting it to the terminal of the use via the Internet. delete delete The method of claim 1, Step (a2), (a21) transmitting the searched manual and the original manual written in a language to be translated to the terminal of the translator; And (a22) A method for providing an online manual comprising receiving a translated manual for the original manual from a terminal of the translator. delete delete delete The method of claim 1, The user terminal of step (c1) is an online manual providing method, characterized in that the terminal of the manufacturer of the product. delete The method of claim 1, The style sheet is an online manual providing method, characterized in that the XSL (eXtensible Style Sheet). The method of claim 1, The style sheet is a cascading style sheet (CSS), characterized in that the online manual providing method. In the online manual providing method using an online manual providing server system, (f) receiving an original manual for the product from a terminal of a manufacturer of a given product through the Internet, and posting the original manual on a bulletin board system (BBS); (g) receiving a translation manual from a translator's terminal for the original manual via the internet and posting the translation manual on the bulletin board; (h) receiving notification of approval of the translated manual from the terminal of the manufacturer of the product via the Internet; (i) converting the original manual and the translated manual into an XML document according to a predetermined Document Type Definition (DTD); (j) storing the converted XML document in an XML manual database; (k1) receiving a query for a manual search from a user terminal through the Internet, searching for the XML document by searching the XML manual database according to the received query; (k2) transmitting a style option for selecting a style from the search result and the style sheet to the terminal of the user through the Internet; (k3) receiving a requested style of the search result and a selected style of the style option from the terminal of the user through the Internet; and and (k4) formatting the requested manual according to the selected style and transmitting it to the terminal of the use via the Internet. The method of claim 12, Step (f), Sending an e-mail informing that the original manual has been published to the terminal of the translator, In step (g), And sending an e-mail informing that the translated manual has been published to the terminal of the manufacturer. The method of claim 12, Step (f), (f1) searching for a manual of a new product similar to a new product to be prepared by searching an auxiliary database storing a plurality of manuals based on a query received from a terminal of a manufacturer through the Internet; (f2) transmitting the retrieved manual to the terminal of the manufacturer through the Internet; (f3) receiving an original manual for the product from the manufacturer's terminal via the Internet; And and (f4) posting the received original manual on the bulletin board. The method of claim 12, In step (g), (g1) transmitting the retrieved manual and the original manual written in a language to be translated to the translator's terminal via the Internet; (g2) receiving a translation manual for the original manual from the translator's terminal via the Internet; And (g3) posting the received translation manual on the bulletin board. The method of claim 12, The style sheet is an online manual providing method, characterized in that the XSL (eXtensible Style Sheet). The method of claim 12, The style sheet is a cascading style sheet (CSS), characterized in that the online manual providing method. delete delete delete delete delete delete delete delete An auxiliary database storing manuals for a given product; An XML document conversion server for converting the manual stored in the auxiliary database into an XML document according to a predefined Document Type Definition (DTD); An XML manual database storing an XML document converted through the XML document conversion server; A manual format server for formatting the XML manual according to a predetermined style in a style sheet; And Receive a query for a manual search from the user's terminal through the Internet, search for an XML manual stored in the XML manual database based on the query, and select a style option for selecting a style from the search result and the style sheet. And a manual search server for transmitting the XML manual requested from the user's terminal to the terminal of the user through the Internet by formatting the XML manual requested by the user's terminal through the Internet. Manual provision server system. delete delete The method of claim 26, The style sheet is a manual provision server system, characterized in that XSL (eXtensible Style Sheet). The method of claim 26, The style sheet is a manual providing server system, characterized in that the cascading style sheet (CSS). delete delete