KR100340097B1 - Ars having multimedia service providing function and method therefor - Google Patents
Ars having multimedia service providing function and method therefor Download PDFInfo
- Publication number
- KR100340097B1 KR100340097B1 KR1020010054892A KR20010054892A KR100340097B1 KR 100340097 B1 KR100340097 B1 KR 100340097B1 KR 1020010054892 A KR1020010054892 A KR 1020010054892A KR 20010054892 A KR20010054892 A KR 20010054892A KR 100340097 B1 KR100340097 B1 KR 100340097B1
- Authority
- KR
- South Korea
- Prior art keywords
- terminal
- character
- receive
- service
- ars server
- Prior art date
Links
Classifications
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M1/00—Substation equipment, e.g. for use by subscribers
- H04M1/64—Automatic arrangements for answering calls; Automatic arrangements for recording messages for absent subscribers; Arrangements for recording conversations
- H04M1/642—Automatic arrangements for answering calls; Automatic arrangements for recording messages for absent subscribers; Arrangements for recording conversations storing speech in digital form
- H04M1/645—Automatic arrangements for answering calls; Automatic arrangements for recording messages for absent subscribers; Arrangements for recording conversations storing speech in digital form with speech synthesis
Landscapes
- Engineering & Computer Science (AREA)
- Signal Processing (AREA)
- Mobile Radio Communication Systems (AREA)
Abstract
PURPOSE: An ARS(Automatic Response System) having a multimedia service providing function and a method therefor are provided to inquire a user terminal whether it is possible to receive a character service and offer a multimedia service including a character message or a voice automatic response system according to the response of the user terminal. CONSTITUTION: A PSTN(Public Switched Telephone Network)(60) relays a communication between wired terminals or the wired terminal and a mobile terminal. A mobile communication network connects the PSTN(60) and relays a wireless communication using the mobile terminal. An ARS server(70) inquires whether it is possible for a reception-side terminal to receive a character guiding service. If it is possible for the reception-side terminal to receive the character guiding service, the ARS server(70) provides a multimedia service including a character message. If it is impossible for the reception-side terminal to receive the character guiding service, the ARS server(70) provides a voice automatic response guiding service. If a call is connected from the wired terminal or the mobile terminal, the ARS server(70) transmits a recognizing signal to the connected terminal for inquiring whether it is possible to receive a character message. If an acknowledgement is received from the connected terminal, the ARS server(70) provides the multimedia service including character data and image data. If it is impossible to receive the character message, the ARS server(70) provides the voice automatic response guiding service.
Priority Applications (1)
Application Number | Priority Date | Filing Date | Title |
---|---|---|---|
KR1020010054892A KR100340097B1 (en) | 2001-09-06 | 2001-09-06 | Ars having multimedia service providing function and method therefor |
Applications Claiming Priority (1)
Application Number | Priority Date | Filing Date | Title |
---|---|---|---|
KR1020010054892A KR100340097B1 (en) | 2001-09-06 | 2001-09-06 | Ars having multimedia service providing function and method therefor |
Publications (1)
Publication Number | Publication Date |
---|---|
KR100340097B1 true KR100340097B1 (en) | 2002-06-20 |
Family
ID=37480227
Family Applications (1)
Application Number | Title | Priority Date | Filing Date |
---|---|---|---|
KR1020010054892A KR100340097B1 (en) | 2001-09-06 | 2001-09-06 | Ars having multimedia service providing function and method therefor |
Country Status (1)
Country | Link |
---|---|
KR (1) | KR100340097B1 (en) |
Cited By (3)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
KR20040039586A (en) * | 2002-11-04 | 2004-05-12 | (주)포이시스 | Ststem and method for extracting from ars-information using speech recognition |
WO2010018951A2 (en) * | 2008-08-12 | 2010-02-18 | 주식회사 슈니드 | Method, system and server for providing voice and non-voice ars service using a voice transmission system |
WO2019059520A1 (en) * | 2017-09-22 | 2019-03-28 | 주식회사 마인드웨어웤스 | Intelligent callback service providing system |
-
2001
- 2001-09-06 KR KR1020010054892A patent/KR100340097B1/en not_active IP Right Cessation
Cited By (7)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
KR20040039586A (en) * | 2002-11-04 | 2004-05-12 | (주)포이시스 | Ststem and method for extracting from ars-information using speech recognition |
WO2010018951A2 (en) * | 2008-08-12 | 2010-02-18 | 주식회사 슈니드 | Method, system and server for providing voice and non-voice ars service using a voice transmission system |
WO2010018951A3 (en) * | 2008-08-12 | 2010-07-01 | 주식회사 슈니드 | Method, system and server for providing voice and non-voice ars service using a voice transmission system |
WO2019059520A1 (en) * | 2017-09-22 | 2019-03-28 | 주식회사 마인드웨어웤스 | Intelligent callback service providing system |
KR20190033756A (en) * | 2017-09-22 | 2019-04-01 | 주식회사 마인드웨어?스 | Intelligent callback service provision system |
KR102024152B1 (en) | 2017-09-22 | 2019-09-23 | 주식회사 마인드웨어?스 | Intelligent callback service provision system |
US11057522B2 (en) | 2017-09-22 | 2021-07-06 | Mindwareworks Co., Ltd. | Intelligent callback service providing system |
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