KR100302511B1 - Method of Service Complete forecasting Time Display on Internet - Google Patents

Abstract

The present invention relates to a service completion time display method using the Internet to ensure reliability between the buyer and the supplier.

According to an aspect of the present invention, there is provided a method of displaying a service completion scheduled time on an internet, comprising: providing a service requested by a user using a server connected to a plurality of user terminals through an internet network; Displaying a window on the user terminal that allows the user to determine whether the service is completed within the estimated service completion time presented by the service provider; Check the request time of the service, the estimated time to complete the service, and the current time using the clock time of either the terminal or the server, and calculate the remaining or overtime using the requested time of the service, the estimated time to complete the service, and the current time. Displaying one of a remaining time and an excess time in a window; If the service is provided after the remaining time, displaying the compensation details corresponding to the service delay time in the window; Closing the window when the service is completed.

According to the present invention, when a purchaser requests a service from a service provider through the Internet, the server can secure reliability between the purchaser and the service provider by indicating a service completion completion point on the purchaser's computer.

Description

Method of Service Complete Forecasting Time Display on Internet}

The present invention relates to a service completion time display method on the Internet, and more particularly, to a service completion time display method on the Internet to ensure the reliability between the buyer and the supplier.

At present, the act of providing e-commerce and various other services through the Internet is rapidly increasing. The importance of procurement and supply commitments for goods and services between service providers and users is a cornerstone to ensure customer confidence in those service providers. In particular, if the current Internet e-commerce approaching the hour is accurate, the service provider can obtain the trust from the user, and the user can complete the service provided by the service provider. Can be used as a basis for determining the reliability of service providers.

Accordingly, an object of the present invention is a method for displaying a service completion scheduled time on the Internet in which a user can check a service completion completion time and an excess time in a service providing method for providing a service such as electronic commerce to a user using the Internet. To provide.

1 is a window screen showing a scheduled service completion time according to the present invention.

2 is a flowchart illustrating a service completion time display method on the Internet according to the present invention;

In order to achieve the above object, a service completion time display method on the Internet of the present invention comprises a method for providing a service requested by a user using a server connected to a plurality of user terminals through the Internet network; Displaying a window on the user terminal that allows the user to determine whether the service is completed within the estimated service completion time presented by the service provider; Check the request time of the service, the estimated time to complete the service, and the current time using the clock time of either the terminal or the server, and calculate the remaining or overtime using the requested time of the service, the estimated time to complete the service, and the current time. Displaying one of a remaining time and an excess time in a window; If the service is provided after the remaining time, displaying the compensation details corresponding to the service delay time in the window; Closing the window when the service is completed.

Other objects and features of the present invention in addition to the above objects will become apparent from the description of the embodiments with reference to the accompanying drawings.

Hereinafter, exemplary embodiments of the present invention will be described with reference to FIGS. 1 and 2.

1 is a view showing a window screen for displaying the service elapsed time according to the present invention.

Referring to FIG. 1, a window screen displaying an elapsed service time according to the present invention displays items ordered by a purchaser, compensation details, and remaining / excess time. Compensation details are printed when the goods are not delivered to the service requester within the estimated time of service completion. Compensation details according to the overtime are predetermined by agreement of the service provider or service provider and the service requester. Such window screens may additionally display various information such as advertisements and notices for service delays. The remaining time and the excess time are determined by the equation (1).

Remaining / excess time = Scheduled service completion time- (current time-service request time)

Here, the estimated service completion time is the scheduled time that the service provider suggests that the service requester can complete the service, the service request time indicates the time when the service requester requested the service, and the current time indicates the current time of the buyer's terminal system or server. . The purchaser's terminal system includes all means of accessing the Internet, such as computers, mobile phones and televisions. The window continuously displays the remaining time, and when the remaining time is less than or equal to the predetermined time, the window generates the background color of the time watch window, the color of the number indicating the time, and an alarm sound to indicate that the time is imminent. If the remaining time exceeds the scheduled service completion time, the over time is calculated and the over time is displayed on the window for a predetermined time set by the service provider, and the compensation history according to the over time is output. When the window is displayed on the user's computer, the toolbox creates an icon for the time watch window. The clock of the time watch window may be displayed in the form of digital, analog and graphic.

2 is a flowchart illustrating a method of displaying a service completion scheduled time using the Internet according to the present invention.

Referring to FIG. 2, first, when a service requester requests a service from a service provider on the Internet (S2), a new window is created in the requester's terminal. (S4) Between step S2 and step S4, the authentication member and the payment method are Verification may additionally be included. After the window is created in the requester's terminal, the server of the service provider checks the service request time S6 and the current time S8 by using the clock time of the server or the clock time inside the requester's terminal. After that, the remaining time is calculated by applying the service completion time set by the service provider and the service request time and current time checked in steps S6 and S8 to Equation 1. (S10) If so, the excess time is calculated in step S10. The remaining time or the excess time calculated in step S10 is output to the window. (S12) It is checked whether the time output in step S12 is included in the estimated service completion time (S14). If it is included, that is, if the remaining time is output, it is checked whether the service is completed. (S16) If the service is completed, the window created in the terminal of the service requester is terminated. (S22) If the service is not completed, the steps S8 to S16 are completed. Iterate and print remaining time in window. If the time output in step S14 is not included in the estimated time to complete the service, that is, if the overtime is output, the compensation details according to the overtime are output. (S18) After the compensation is output in step S18, the service provider sets the compensation. It is checked whether the predetermined time is greater than the over time (S20). If the predetermined time is greater than the over time, it is checked whether the service is completed. (S16) If the service is completed, the window created in the terminal of the service requester is terminated. S22) If the service is not completed, the steps S8 to S20 are repeated and the excess time and the compensation details thereof are output. If the predetermined time is less than the overtime in step S20, the window generated in the terminal of the service requester is terminated (S22).

As described above, according to the method for displaying the service completion scheduled time on the Internet according to the present invention, when a buyer requests a service from a service provider via the Internet, the server displays the service completion completion time on the buyer's computer to provide the service with the buyer. Reliability can be secured between suppliers. In addition, the service itself can be checked when the service is completed, so the service delay time can be minimized, and the damage of the buyer can be minimized by compensating for the service delay.

Those skilled in the art will appreciate that various changes and modifications can be made without departing from the technical spirit of the present invention. Therefore, the technical scope of the present invention should not be limited to the contents described in the detailed description of the specification but should be defined by the claims.

Claims (4)

A method for providing a service requested by a user using a server connected to a plurality of user terminals through an internet network; Displaying a window on the user terminal that allows the user to determine whether the service is completed within a service completion time period suggested by a service provider; The request time of the service, the scheduled service completion time and the current time are checked using the clock time of any one of the terminal and the server, and the remaining time using the requested time of the service, the scheduled service completion time and the current time. Or calculating an over time to display any one of a remaining time and an over time in the window; Displaying the compensation details corresponding to the service delay time in the window if the service is provided after the remaining time; And closing the window when the service is completed. The method of claim 1, The remaining time and the excess time is a service completion time display method on the Internet, characterized in that displayed in the form of any one of analog, digital and graphics. The method of claim 1, The window is terminated when the predetermined time set by the service provider is over, characterized in that the service completion time display method on the Internet The method of claim 2, And the time watch changes to a predetermined color or emits a warning sound when the remaining time is less than or equal to a predetermined time.