JPWO2022045181A5 - Financial product extraction device, financial product extraction method and program - Google Patents
Financial product extraction device, financial product extraction method and program Download PDFInfo
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- JPWO2022045181A5 JPWO2022045181A5 JP2022545664A JP2022545664A JPWO2022045181A5 JP WO2022045181 A5 JPWO2022045181 A5 JP WO2022045181A5 JP 2022545664 A JP2022545664 A JP 2022545664A JP 2022545664 A JP2022545664 A JP 2022545664A JP WO2022045181 A5 JPWO2022045181 A5 JP WO2022045181A5
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- 238000000605 extraction Methods 0.000 title claims description 12
- 230000008921 facial expression Effects 0.000 claims description 7
- 230000003920 cognitive function Effects 0.000 claims description 6
- 238000003384 imaging method Methods 0.000 claims description 6
- 238000000034 method Methods 0.000 claims 3
- 238000012790 confirmation Methods 0.000 claims 1
Description
本発明は、金融商品抽出装置、金融商品抽出方法及びプログラムに関する。 The present invention relates to a financial product extraction device, a financial product extraction method, and a program.
上記目的を達成するため、本発明の第1の観点に係る金融商品抽出装置は、
撮像中の顧客の表情を用いて、当該顧客の認知機能の程度を示す認知度を取得する認知度取得手段と、
複数の商品の中から、前記認知度に基づいて所定の条件を満たす商品を抽出する金融商品抽出手段とを備える。
In order to achieve the above object, the financial product extraction device according to the first aspect of the present invention includes:
Recognition acquisition means for acquiring a recognition level indicating the degree of cognitive function of the customer by using the customer's facial expression during imaging ;
and a financial product extracting means for extracting a product satisfying a predetermined condition from among a plurality of products based on the degree of recognition .
上記目的を達成するため、本発明の第2の観点に係る金融商品抽出方法は、
コンピュータが、
撮像中の顧客の表情を用いて、当該顧客の認知機能の程度を示す認知度を取得することと、
複数の商品の中から、前記認知度に基づいて所定の条件を満たす商品を抽出することとを含む。
In order to achieve the above object, a financial instrument extraction method according to a second aspect of the present invention comprises:
the computer
Acquiring a degree of recognition indicating the degree of cognitive function of the customer by using the customer's facial expression during imaging ;
and extracting a product that satisfies a predetermined condition from among a plurality of products based on the degree of recognition .
上記目的を達成するため、本発明の第3の観点に係るプログラムは、
コンピュータに、
撮像中の顧客の表情を用いて、当該顧客の認知機能の程度を示す認知度を取得することと、
複数の商品の中から、前記認知度に基づいて所定の条件を満たす商品を抽出することとを実行させるためのプログラムである。
In order to achieve the above object, a program according to the third aspect of the present invention,
to the computer,
Acquiring a degree of recognition indicating the degree of cognitive function of the customer by using the customer's facial expression during imaging ;
a program for extracting a product that satisfies a predetermined condition from among a plurality of products based on the degree of recognition .
Claims (10)
複数の商品の中から、前記認知度に基づいて所定の条件を満たす商品を抽出する金融商品抽出手段とを備える
金融商品抽出装置。 Recognition acquisition means for acquiring a recognition level indicating the degree of cognitive function of the customer by using the customer's facial expression during imaging ;
a financial product extracting means for extracting a product satisfying a predetermined condition from among a plurality of products based on the degree of recognition;
Financial instrument extractor .
請求項1に記載の金融商品抽出装置。 The financial product extraction device according to claim 1, wherein the degree of recognition of the customer is acquired by conducting a predetermined recognition test in addition to the expression .
請求項1又は2に記載の金融商品抽出装置。 2. A recognition degree storage means for storing recognition degree information in which personal identification information for personal identification obtained from said customer, test information including said facial expression , and said recognition degree are associated with each other. 3. or the financial product extraction device according to 2.
前記顧客の契約条件が、前記要望取得手段で取得した商品について予め定められた契約条件を、満たすか否かを判定する契約条件判定手段と、
前記顧客の契約条件を満たさないと判定された場合に、前記要望取得手段で取得した商品に代替する代替商品を抽出する代替商品抽出手段とをさらに備える
請求項1から3のいずれか1項に記載の金融商品抽出装置。 request acquisition means for acquiring the customer's request regarding a product;
contract condition determination means for determining whether or not the contract conditions of the customer satisfy the contract conditions predetermined for the product acquired by the request acquisition means;
4. The product according to any one of claims 1 to 3, further comprising alternative product extracting means for extracting an alternative product to substitute for the product acquired by said request acquiring means when it is determined that said customer's contract conditions are not satisfied. A financial instrument extractor as described.
前記第1の承諾受付手段によって再確認された場合に、契約支援する対象を、前記要望取得手段で取得した商品から、前記抽出された代替商品の契約に変更する第1の変更手段とをさらに備える
請求項4に記載の金融商品抽出装置。 a first approval receiving means for reconfirming the customer's request regarding the contract for the substitute product extracted by the substitute product extracting means;
a first changing means for changing the target of contract support from the product acquired by the request acquisition means to a contract for the extracted substitute product when reconfirmed by the first consent receiving means ; Prepare
The financial product extraction device according to claim 4 .
請求項1から5のいずれか1項に記載の金融商品抽出装置。 A financial product extraction device according to any one of claims 1 to 5.
前記契約支援手段は、前記契約を締結するための手続きを変更する場合には、当該契約のために表示される複数の画面の表示順序、前記複数の画面が前記顧客に対する質問をするための質問画面を含む場合における当該質問の数、当該質問の表現、の少なくとも1つを、前記取得された認知度に応じて変更する
請求項1から6のいずれか1項に記載の金融商品抽出装置。 Further comprising contract support means for changing at least one of the contents of a contract predetermined for the product desired by the customer and the procedure for concluding the contract according to the acquired recognition level,
When the procedure for concluding a contract is to be changed, the contract support means may change the display order of the plurality of screens displayed for the contract, and the questions for asking the customer questions on the plurality of screens. 7. The financial instrument extracting device according to any one of claims 1 to 6 , wherein at least one of the number of questions and the expression of the questions when a screen is included is changed according to the acquired degree of recognition.
前記契約支援手段は、前記健康診断情報取得手段により取得した健康診断情報に応じて、前記顧客が要望する商品について予め定められた契約の内容と当該契約を締結するための手続きとの少なくとも一方を変更する
請求項7に記載の金融商品抽出装置。 further comprising health checkup information acquiring means for acquiring health checkup information indicating the result of the health checkup of the customer;
According to the health checkup information acquired by the health checkup information acquisition means, the contract support means selects at least one of the contents of a predetermined contract for the product desired by the customer and a procedure for concluding the contract. 8. The financial product extraction device according to claim 7 .
撮像中の顧客の表情を用いて、当該顧客の認知機能の程度を示す認知度を取得することと、
複数の商品の中から、前記認知度に基づいて所定の条件を満たす商品を抽出することとを含む、金融商品抽出方法。 the computer
Acquiring a degree of recognition indicating the degree of cognitive function of the customer by using the customer's facial expression during imaging ;
A financial product extraction method, comprising : extracting a product that satisfies a predetermined condition from among a plurality of products based on the degree of recognition .
撮像中の顧客の表情を用いて、当該顧客の認知機能の程度を示す認知度を取得することと、
複数の商品の中から、前記認知度に基づいて所定の条件を満たす商品を抽出することとを実行させるためのプログラム。 to the computer,
Acquiring a degree of recognition indicating the degree of cognitive function of the customer by using the customer's facial expression during imaging ;
A program for extracting a product that satisfies a predetermined condition from among a plurality of products based on the degree of recognition .
Applications Claiming Priority (3)
Application Number | Priority Date | Filing Date | Title |
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JP2020143858 | 2020-08-27 | ||
JP2020143858 | 2020-08-27 | ||
PCT/JP2021/031129 WO2022045181A1 (en) | 2020-08-27 | 2021-08-25 | Contract assistance device, contract assistance system, and contract assistance method |
Publications (3)
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JPWO2022045181A1 JPWO2022045181A1 (en) | 2022-03-03 |
JPWO2022045181A5 true JPWO2022045181A5 (en) | 2023-04-25 |
JP7563462B2 JP7563462B2 (en) | 2024-10-08 |
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WO (1) | WO2022045181A1 (en) |
Family Cites Families (6)
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JP6253573B2 (en) * | 2014-12-26 | 2017-12-27 | 学校法人志學館学園 | Method, program and system for remotely assessing decision-making ability of an examinee in economic activities |
JP2017010478A (en) * | 2015-06-26 | 2017-01-12 | タイオー株式会社 | Display method and display system of disease risk based on lifestyle habit |
JP2018007792A (en) | 2016-07-12 | 2018-01-18 | 株式会社コンフォートビジョン研究所 | Expression recognition diagnosis support device |
JP2018029706A (en) * | 2016-08-23 | 2018-03-01 | 株式会社デジタル・スタンダード | Terminal device, evaluation system, and program |
JP6728118B2 (en) * | 2017-10-05 | 2020-07-22 | 松島 如戒 | Contract information management system |
JP7036374B2 (en) * | 2017-10-13 | 2022-03-15 | 株式会社Splink | Insurance premium calculation system and insurance premium calculation method |
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