JPWO2021159056A5 - - Google Patents

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Publication number
JPWO2021159056A5
JPWO2021159056A5 JP2022547824A JP2022547824A JPWO2021159056A5 JP WO2021159056 A5 JPWO2021159056 A5 JP WO2021159056A5 JP 2022547824 A JP2022547824 A JP 2022547824A JP 2022547824 A JP2022547824 A JP 2022547824A JP WO2021159056 A5 JPWO2021159056 A5 JP WO2021159056A5
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JP
Japan
Prior art keywords
customer service
category
performance
mobile computing
behavioral
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Pending
Application number
JP2022547824A
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English (en)
Japanese (ja)
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JP2023512714A (ja
Publication date
Application filed filed Critical
Priority claimed from PCT/US2021/017038 external-priority patent/WO2021159056A1/en
Publication of JP2023512714A publication Critical patent/JP2023512714A/ja
Publication of JPWO2021159056A5 publication Critical patent/JPWO2021159056A5/ja
Pending legal-status Critical Current

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JP2022547824A 2020-02-07 2021-02-08 ガイドされたコンピューティングデバイス修復システム、方法、および装置 Pending JP2023512714A (ja)

Applications Claiming Priority (3)

Application Number Priority Date Filing Date Title
US202062971413P 2020-02-07 2020-02-07
US62/971,413 2020-02-07
PCT/US2021/017038 WO2021159056A1 (en) 2020-02-07 2021-02-08 Guided computing device repair systems, methods, and apparatus

Publications (2)

Publication Number Publication Date
JP2023512714A JP2023512714A (ja) 2023-03-28
JPWO2021159056A5 true JPWO2021159056A5 (zh) 2024-02-16

Family

ID=77178429

Family Applications (1)

Application Number Title Priority Date Filing Date
JP2022547824A Pending JP2023512714A (ja) 2020-02-07 2021-02-08 ガイドされたコンピューティングデバイス修復システム、方法、および装置

Country Status (6)

Country Link
US (2) US11900393B2 (zh)
EP (1) EP4101196A4 (zh)
JP (1) JP2023512714A (zh)
AU (1) AU2021215940A1 (zh)
CA (1) CA3166922A1 (zh)
WO (1) WO2021159056A1 (zh)

Families Citing this family (9)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
FI128274B (en) * 2019-05-27 2020-02-14 Blancco Tech Group Ip Oy Prioritization of diagnostic tests based on collected diagnostic reports
US11886320B2 (en) * 2020-06-19 2024-01-30 Netapp, Inc. Diagnosing application problems by learning from fault injections
US20230199099A1 (en) * 2021-12-16 2023-06-22 T-Mobile Usa, Inc. Image-based detection of modem crashes in mobile telephonic devices
CN114095616A (zh) * 2021-12-17 2022-02-25 北京小米移动软件有限公司 通话实现方法和装置、电子设备、可读存储介质
US11549711B1 (en) * 2021-12-22 2023-01-10 Alexander Tomas System for aggregation and prioritization of diagnostic data for the purpose of mechanical system tuning
WO2023249629A1 (en) * 2022-06-23 2023-12-28 Rakuten Symphony Singapore Pte. Ltd. Network viewport data fetching and visualization system and method of the same
US20240168864A1 (en) * 2022-11-17 2024-05-23 Dell Products, L.P. Firmware-based diagnostics in heterogeneous computing platforms
WO2024177690A1 (en) 2023-02-26 2024-08-29 Assurant, Inc. Systems, methods, apparatuses, computer readable media, and computer program products for optimizing resource usage
CN115936722B (zh) * 2023-03-09 2023-06-09 成都秦川物联网科技股份有限公司 智慧燃气呼叫中心的数据管理方法与物联网系统、介质

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US7494047B2 (en) * 2002-11-25 2009-02-24 Diebold Self-Service Systems Division Of Diebold, Incorporated Cash dispensing automated banking machine diagnostic system
US20060217116A1 (en) 2005-03-18 2006-09-28 Cassett Tia M Apparatus and methods for providing performance statistics on a wireless communication device
US20130085778A1 (en) * 2011-09-30 2013-04-04 Varian Medical Systems, Inc. Electronic medical chart
US9413893B2 (en) * 2012-04-05 2016-08-09 Assurant, Inc. System, method, apparatus, and computer program product for providing mobile device support services
US9389981B2 (en) * 2012-09-12 2016-07-12 Microsoft Technology Licensing, Llc Hierarchical live graphs for performance data display
US8655307B1 (en) 2012-10-26 2014-02-18 Lookout, Inc. System and method for developing, updating, and using user device behavioral context models to modify user, device, and application state, settings and behavior for enhanced user security
US10073754B2 (en) * 2013-09-13 2018-09-11 Assurant, Inc. Systems and methods for collecting, tracking, and storing system performance and event data for computing devices
US10122747B2 (en) 2013-12-06 2018-11-06 Lookout, Inc. Response generation after distributed monitoring and evaluation of multiple devices
US11200581B2 (en) * 2018-05-10 2021-12-14 Hubspot, Inc. Multi-client service system platform
US9585030B2 (en) * 2014-12-15 2017-02-28 T-Mobile Usa, Inc. Systems and methods for improved cellular quality of experience
US20180288632A1 (en) 2017-04-04 2018-10-04 Aruba Networks, Inc. Mobile device recording for troubleshooting assistance
US11216744B2 (en) * 2017-04-28 2022-01-04 Cisco Technology, Inc. Feature-specific adaptive models for support tools
EP3701277B1 (en) * 2017-10-23 2024-10-16 CPS Technology Holdings LLC User interface for a battery tester
EP3763016A4 (en) * 2018-03-06 2021-08-04 Transferfi PTE. Ltd. WIRELESS POWER NETWORK MONITORING METHODS AND DEVICES
US11743828B2 (en) * 2018-04-20 2023-08-29 United States Postal Service Systems and methods of monitoring and replacing batteries
US12045758B2 (en) * 2019-05-03 2024-07-23 United States Postal Service Informed mobility platform for a customer service supervisor or user within a distribution facility

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