JPWO2017149748A1 - Information processing apparatus, information processing method, and information processing program - Google Patents

Abstract

An information processing apparatus according to an embodiment includes an acquisition unit, a calculation unit, and a determination unit. The acquisition unit acquires the reservation information from a reservation database that stores reservation information indicating one or more reservations for a facility having a plurality of usage units. The calculation unit refers to a resource usage database that stores resource usage information indicating the usage history of the predetermined resource of the facility, corresponding to the usage history of the facility by one or more users, and corresponds to the acquired reservation information. Calculate the estimated usage amount. The determination unit determines whether or not the estimated usage amount exceeds a threshold that increases a usage fee in the resource usage contract in the facility, and outputs a determination result.

Description

  One aspect of the present invention relates to an information processing apparatus, an information processing method, and an information processing program that support management of resource use in a facility.

  Conventionally, a mechanism for supporting management of resource use in a facility that can be used by a plurality of users is known. For example, Patent Literature 1 listed below describes a room allocation support device that supports room allocation in a hotel or the like having a plurality of heat exchanger systems. This apparatus saves energy by assigning rooms to all the rooms in one heat exchanger system and then assigning rooms to the rooms in another heat exchanger system.

JP 2013-246461 A

  In order to use the resource, the facility enters into a contract with the resource provider and pays the resource usage fee according to the contract. Some contracts signed by the facility may result in higher basic charges or higher additional charges if usage exceeds a certain threshold. Therefore, it is desired to support a facility that can be used by a plurality of users so that the resource usage fee does not increase.

  An information processing apparatus according to one aspect of the present invention includes an acquisition unit that acquires reservation information from a reservation database that stores reservation information indicating one or more reservations for a facility having a plurality of usage units, and a facility by one or more users Referring to the resource utilization database storing resource utilization information indicating the utilization record of the predetermined resource of the facility corresponding to the utilization record of the resource, the estimated utilization amount of the resource corresponding to the reservation information acquired by the acquisition unit is calculated. A calculation unit; and a determination unit that determines whether or not the estimated usage amount exceeds a threshold that increases a usage fee in a resource usage contract in a facility, and outputs a determination result.

  An information processing method according to an aspect of the present invention is an information processing method executed by at least one processor from a reservation database that stores reservation information indicating one or more reservations for a facility having a plurality of usage units. Acquiring in the acquisition step with reference to an acquisition step of acquiring reservation information and a resource usage database storing resource usage information indicating the usage history of the predetermined resource of the facility corresponding to the usage history of the facility by one or more users A calculation step for calculating an estimated usage amount of the resource corresponding to the reserved information, and whether or not the estimated usage amount exceeds a threshold for increasing the usage fee in the resource usage contract in the facility, and the determination result is output Determining step.

  An information processing program according to one aspect of the present invention includes an acquisition step of acquiring reservation information from a reservation database that stores reservation information indicating one or more reservations for a facility having a plurality of usage units, and a facility by one or more users Referring to the resource utilization database storing resource utilization information indicating the utilization record of the predetermined resource of the facility corresponding to the utilization record of the resource, the estimated utilization amount of the resource corresponding to the reservation information acquired in the acquisition step is calculated. The computer is caused to execute a calculation step and a determination step of determining whether or not the estimated usage amount exceeds a threshold value that increases a usage fee in a resource usage contract in the facility, and outputting a determination result.

  In such an aspect, the amount of resource usage is estimated when the facility is actually used according to the reservation, and indicates whether or not the estimated usage amount exceeds a threshold for increasing the usage fee in the resource usage contract. The determination result is output. Therefore, the facility can know in advance whether or not there is a possibility that the usage fee based on the resource usage contract will be high by referring to the determination result. This means that the facility is supported so that the resource usage fee does not increase.

  According to one aspect of the present invention, it is possible to support a facility that can be used by a plurality of users so that a resource usage fee does not increase.

It is a figure which shows the concept of the management assistance of resource utilization in embodiment. It is a figure showing the whole information processing system composition concerning an embodiment. It is a figure which shows the example of a user database. It is a figure which shows the example of a reservation database. It is a figure which shows the example of a facility database. It is a figure which shows the example of an allocation database. It is a figure which shows the example of a resource utilization database. It is a figure which shows the hardware constitutions of the computer used for the information processing apparatus which concerns on embodiment. It is a figure which shows the function structure of the information processing apparatus which concerns on embodiment. It is a figure which shows the example which allocates a usage unit to a user. It is a flowchart which shows operation | movement (basic process) of the information processing apparatus which concerns on embodiment. It is a flowchart which shows operation | movement (including subtraction of the number of reservations) of the information processing apparatus which concerns on embodiment. It is a flowchart which shows operation | movement (including reallocation of a usage unit) of the information processing apparatus which concerns on embodiment. It is a flowchart which shows operation | movement (including reallocation of a usage unit) of the information processing apparatus which concerns on embodiment. It is a figure which shows the structure of the information processing program which concerns on embodiment.

  Hereinafter, embodiments of the present invention will be described in detail with reference to the accompanying drawings. In the description of the drawings, the same or equivalent elements are denoted by the same reference numerals, and redundant description is omitted.

  The function and configuration of the information processing system 1 according to the embodiment will be described with reference to FIGS. The information processing system 1 is a computer system that supports management of resource use in a facility. The information processing system 1 estimates the usage (consumption) of the resource in the facility, and supports the facility so that the usage fee of the resource does not become too high.

  A “facility” is a building that can accommodate a plurality of people, and includes a plurality of usage units. The “usage unit” is a space that can be used exclusively by a person who uses the facility, for example, a part of a section or a room. An individual cottage or bungalow is a type of unit or room. In addition, the facility has a plurality of sections, and the “section” is an area divided based on physical attributes related to the facility. For example, each floor may be defined as one section, or a plurality of rooms under one electrical system may be combined as one section. One partition corresponds to one or more usage units, and one usage unit corresponds to only one partition. Although the kind of facility is not limited, an accommodation facility and a resort facility are mentioned, for example. A “resource” is a useful item that is used in a facility, and more specifically, a useful item that can be used by a user of the facility. Examples of resources include electricity, gas, and water, but examples of resources are not limited at all. In this embodiment, electricity is shown as an example of resources. The “resource usage fee” is a fee paid by a facility to a resource provider (for example, an electric company, a gas company, or a water company) in accordance with the use of the resource. A “user” is a person or group who wants to use a facility.

  Regarding power contracts at facilities such as hotels, if the monthly maximum power consumption exceeds the prescribed contract power, the contract power after that will increase, resulting in a higher basic charge or an extra penalty charge. Sometimes. The information processing system 1 supports the facility so that the facility can avoid such a situation as much as possible.

  In this specification, the term “facility group” is also used. A “facility group” is a set of one or more facilities, and is an entity that comprehensively manages the usage fees of resources in those facilities. In this specification, the term “facility” also means a unit of a usage contract concluded with a resource provider, and accordingly, a usage fee is charged to each facility. Specific aspects of the facility and the facility group are not limited. For example, a case where a hotel in each area corresponds to a facility and one facility group is a set of the plurality of facilities can be considered. Alternatively, there may be a case where the facility group is a single hotel, and each of the buildings such as the main building, the new building, and the annex that constitutes the hotel is a facility for which a resource use contract has been individually signed (resource contract). However, there is also a mode in which such buildings are connected for each building).

  As shown in FIG. 1, the information processing system 1 ensures that each of the resource usage amounts Ea, Eb, Ec in the facilities A, B, C in the facility group X does not exceed the corresponding threshold values THa, THb, THc. Support the use of resources. The thresholds THa, THb, and THc are reference values for the usage amount that increases the usage fee in the resource usage contract. More specifically, the usage is such that the degree of disadvantage of the facility due to the increase in the usage fee is a certain level or more. This is the reference value for the quantity. For example, the threshold value may be a usage amount that increases a contract fee (for example, a basic fee or a unit price) or a usage amount that generates an excess penalty fee, but the threshold setting method is arbitrary. As shown in FIG. 1, by directly or indirectly controlling the amount of resources used in the facility, the usage fee in the facility can be suppressed.

  The overall configuration of the information processing system 1 is shown in FIG. In order to support the management of resource usage in a facility, the information processing system 1 includes an information processing device 10, which estimates the amount of resource usage in the facility, and the usage fee for that resource becomes too high. Assist the facility so that it does not. In addition to the information processing apparatus 10, the information processing system 1 includes a user terminal 20, a reservation receiving apparatus 30, a facility terminal 41, an electrical facility 42, and a database group 50. These devices can transmit and receive data to and from each other through a communication network N such as the Internet or an intranet. For example, the information processing apparatus 10 can access the database group 50 via the communication network N. A specific configuration of the communication network N, that is, a specific connection mode between devices is not limited at all.

  The processing of the information processing system 1 (information processing apparatus 10) for one facility group will be described below, but the information processing system 1 (information processing apparatus 10) may support each of a plurality of facility groups.

  Before describing details of the information processing apparatus 10, other apparatuses will be described. The user terminal 20 is a computer or device owned or used by a user. The specific type of the user terminal 20 is not limited. For example, the user terminal 20 may be a mobile terminal such as a high-function mobile phone (smart phone), a mobile phone, or a personal digital assistant (PDA), a stationary or portable personal computer, or a glasses type or a wrist watch type. The wearable terminal may be used. Alternatively, the user terminal 20 may be an IoT (Internet of Things) terminal (for example, any home appliance connected to the Internet). Alternatively, the user terminal 20 may be a combination of a plurality of terminals. For example, a combination of one smartphone and one wearable terminal can logically function as one user terminal 20.

  The reservation receiving apparatus 30 is a computer that receives a facility use reservation from a user. “Reservation of a facility” in this specification is a concept including reservation of a facility group (use of a facility group is reserved without specifying a specific facility). The reservation receiving apparatus 30 publishes a web page (facility reservation site) for receiving a facility reservation on the communication network N. The user operates his / her user terminal 20 to access the web page, and information necessary for reserving the facility (for example, facility to be used, scheduled date of use, number of people, special requirements (“ocean view” Enter "room"))) to confirm the reservation. The reservation receiving apparatus 30 receives such information from the user terminal 20 and stores it in a reservation database 51b described later. The operator and installation location of the reservation receiving apparatus 30 are not limited. For example, the reservation receiving device 30 may be operated by a facility, or may be operated by an operator of a travel site that receives reservations for a plurality of facilities.

  In this embodiment, the facility includes a facility terminal 41 and an electrical facility 42.

  The facility terminal 41 is a computer owned or used by the facility staff. The specific type of the facility terminal 41 is not limited. For example, the facility terminal 41 may be a mobile terminal such as a high-function mobile phone (smart phone), a mobile phone, or a personal digital assistant (PDA), or a stationary or mobile personal computer. The facility terminal 41 has a function of accessing a specific database in the database group 50 to acquire and display data. The facility terminal 41 can also receive data from the information processing apparatus 10 and display the data.

  The electrical equipment 42 may be a device, equipment, or equipment that operates on electricity (lighting, hot water heater, elevator, etc.). Alternatively, the electrical equipment 42 may be a device (for example, a demand controller and an energy management system (EMS)) that manages or controls power consumption of equipment in the facility. Alternatively, the electrical equipment 42 may be a collection of these devices, equipment, or equipment.

  The database group 50 is a set of one or more databases. A “database” is a functional element (storage unit) that stores a data set so that it can cope with any data operation (for example, extraction, addition, deletion, overwriting, etc.) from a processor or an external computer. The database mounting method is not limited. For example, a database management system or a text file may be used. In the present embodiment, the database group 50 includes a user-related database 51, a facility database 52, an allocation database 53, and a resource use database 54.

  The user related database 51 is a device that stores user related information. “User-related information” is information about individual users, and more specifically is information including items that can directly or indirectly specify the behavior patterns of individual users. The specific content of the user related information is not limited. In this embodiment, the user related database 51 includes a user database 51a and a reservation database 51b. Other types of databases may be used as at least part of the user related database.

  The user database 51a is a device that stores basic user information indicating user attributes or daily actions. User basic information is a type of user related information. Each record of the user basic information includes a user ID that is an identifier for uniquely identifying each user, and user attributes that indicate various characteristics of the user. Any user ID may be used as long as the user can be identified. For example, a simple serial number or a personal account may be used as the user ID. The user attribute is represented by one or more items, and the number and type thereof are not limited at all.

  In the example shown in FIG. 3, the user attributes are name, address, telephone number, e-mail address, gender, age, sleep time, activity time, wake-up time, bedtime, meal time, bathing time, pulse history, blood pressure history, And home appliance settings. However, these items are not essential, and other items may be registered as user attributes. In addition, sleep time, activity time, meal time, and bathing time in this specification are not values that indicate only the length of each action, but values that indicate from what time to what time (that is, the time zone). Value). A value indicated by a time zone or time in the user basic information may be a statistical value such as an average value, a median value, a mode value, or the latest value. It is not necessary to set values for all items of user attributes, and values may be set only for some items. In addition, items for which values are set may be different for each user.

  The method for storing the user attribute in the user database 51a is not limited at all. For example, the user terminal 20 may store the value input by the user in the user database 51a via a predetermined device. Alternatively, the user terminal 20 (for example, a wearable terminal) may store automatically measured or acquired data in the user database 51a via a predetermined device. For example, the user terminal 20 may measure the user's biological information (for example, pulse and blood pressure) and transmit the information as a user attribute to the user database 51a. Alternatively, the user terminal 20 may estimate another value from arbitrary setting information in its own terminal, and transmit the estimated value to the user database 51a as a user attribute. For example, the user terminal 20 may regard the alarm time set in the terminal as the wake-up time and transmit the time as a user attribute. Alternatively, the user terminal 20 may estimate sleep time, activity time, wake-up time, or bedtime based on the measured pulse or blood pressure history, and transmit the estimated value as a user attribute. Alternatively, the user terminal 20 sleeps based on the upload time of a comment (for example, e-mail, posting to SNS, blog, posting to any other web page, etc.) on the communication network N (for example, the Internet) by the user. Time, activity time, wake-up time, or bedtime may be estimated, and the estimated value may be transmitted as a user attribute. Note that the user terminal 20 may execute the transmission process only when the user permits transmission of user attributes.

  The reservation database 51b is a device that stores reservation information indicating that the user has reserved the use of the facility. The reservation information is a kind of user related information. Each record of the reservation information includes a period during which the user intends to use the facility (use period), a user ID, and details of the reservation. The reservation details are represented by one or more items, and the number and type are not limited at all.

  In the example shown in FIG. 4, the reservation details include the number of people who use the facility, the user group configuration (for example, family, couples, friends, etc.), the purpose of using the facility (for example, business or sightseeing), and the usage plan ( For example, accommodation plan), scheduled check-in date / time, scheduled check-out date / time, planned meal time, scheduled bathing time, planned time to go out, and activities that the user is scheduled to participate in (for example, an optional tour or banquet). Of course, these items are not essential, and other items may be included in the reservation details. It is not necessary to set values for all items in the reservation details, and values may be set only for some items. In addition, items for which values are set may be different for each user. The expression method of the meal scheduled time, the scheduled bathing time, and the scheduled going-out time may be anything as long as the corresponding action time zone can be specified.

  In the present embodiment, the reservation receiving apparatus 30 stores reservation information in the reservation database 51b. The reservation receiving apparatus 30 receives information necessary for facility reservation from the user terminal 20 that has accessed the facility reservation site, and stores the information in the reservation database 51b as reservation information. The reservation receiving device 30 may automatically set some items of the reservation details according to other items. For example, the reservation receiving apparatus 30 may automatically set the scheduled meal time, the scheduled going out time, and the activity based on the usage plan selected by the user terminal 20.

  The facility database 52 is a device that stores facility information indicating the correspondence between sections and usage units (rooms) in each facility in the facility group. Each record of facility information includes a facility ID that is an identifier for uniquely identifying a facility (for example, each facility in a facility group), a section ID that is an identifier for uniquely identifying a section, and one or more At least a room number (a set of room numbers) and a partition attribute are included. FIG. 5 shows an example of facility information. The section attribute is an item indicating characteristics regarding the structure or equipment of the section. For example, a value such as “the entire second floor of the facility” or “corresponding to the electrical system W” is set as the section attribute. The facility information may not include the section attribute. The facility information is predetermined by the facility operator or manager and stored in the facility database 52.

  The allocation database 53 is a device that stores allocation information indicating users who have already been allocated to a facility room. Since each room belongs to only one section, it can be said that the allocation information is information indicating a user who has already been allocated to the facility section. Each record of allocation information includes a facility ID, a room number, a section ID, a usage period (a period during which the user intends to use the facility), a user ID, and a user behavior pattern.

  For example, FIG. 6 shows that the user C is assigned to the room number “201” belonging to the section “P001” in the facility “F01” from August 28, 2015 to August 29, 2015. The user C uses the facility with his / her family and shows that the activity time is from 7:00 to 22:00. It also shows that the users C, D, E were assigned to the section “P001” in the facility “F01” between August 28, 2015 and August 29, 2015.

  The resource use database 54 is a device that stores resource use information indicating the use results of facility resources corresponding to the use results of facilities by one or more users. The resource usage information indicates the daily usage status and resource usage of the facility. Each record of the resource usage information includes a facility ID, a past date, the number of users, the number of rooms used, the weather (which may include the highest temperature and the lowest temperature), and the resource usage (in this embodiment, the power usage). The number of users is the total number of people who used the facility on a certain day. The number of rooms used is the number of rooms used in a certain day, and means the usage record of the room (usage unit). The resource usage is the amount of resources actually used. The resource utilization information shown in FIG. 7 can be said to indicate the resource utilization record corresponding to the utilization record of the plurality of rooms of the facility, and can also be referred to as the resource utilization record corresponding to the number of people who actually used the facility. Note that the method of expressing resource usage information is not limited to the example of FIG. 7. For example, the resource usage amount may be recorded every unit time (for example, every hour) shorter than one day. Alternatively, the resource usage information is expressed by associating the resource usage amount in a specific time zone (for example, every day, every hour, etc.) with the usage record of each room (for example, the number of people in each floor or each room). May be. The resource usage information may not indicate the weather.

  The method of storing the resource usage information in the resource usage database 54 is not limited at all. For example, some or all of the data items of the resource usage information may be registered in response to input from the facility terminal 41. Alternatively, the resource usage amount may be automatically registered by the electrical equipment 42, the number of users may be registered in conjunction with the reservation process, or the number of rooms used may be registered in conjunction with the allocation process.

  The configuration of each database and each record in the database group 50 is not limited to the above, and any normalization or redundancy may be performed on each database. For example, apart from the basic user information and reservation information, the allocation information may further (redundantly) include user attributes and reservation details. If the user's behavior pattern is not referred to in the present embodiment, the data item related to the behavior pattern can be omitted.

  The operator and manager of each database in the database group 50 are not limited. For example, the allocation database 53 or the resource use database 54 may be operated and managed by a facility, or may be operated and managed by a person different from the facility.

  The details of the information processing apparatus 10 will be described based on the above. The information processing apparatus 10 is a computer that supports management of resource use in a facility. Specifically, the information processing apparatus 10 estimates a resource usage amount in the facility and supports the facility so that the usage fee of the resource does not become too high. The information processing apparatus 10 may be configured by a single computer or may be configured by a plurality of computers. When a plurality of computers are used, one information processing apparatus 10 is logically constructed by connecting these computers via a communication network such as the Internet or an intranet.

  A general hardware configuration of the computer 100 functioning as the information processing apparatus 10 is shown in FIG. The computer 100 includes a processor (e.g., CPU) 101 that executes an operating system, application programs, and the like, a main storage unit 102 that includes a ROM and a RAM, an auxiliary storage unit 103 that includes a hard disk, a flash memory, and the like, The communication control unit 104 includes a network card or a wireless communication module, an input device 105 such as a keyboard and a mouse, and an output device 106 such as a monitor and a printer.

  Each functional element in the information processing apparatus 10 loads predetermined software on the processor 101 or the main storage unit 102, and controls the communication control unit 104, the input device 105, the output device 106, and the like under the control of the processor 101. The operation is realized by reading and writing data in the main storage unit 102 or the auxiliary storage unit 103. Data and a database necessary for processing are stored in the main storage unit 102 or the auxiliary storage unit 103.

  As illustrated in FIG. 9, the information processing apparatus 10 includes a reservation acquisition unit 11, an allocation unit 12, a calculation unit 13, a determination unit 14, and an instruction unit 15 as functional components.

  The reservation acquisition unit 11 is a functional element that acquires reservation information from the reservation database 51b. The reservation acquisition unit 11 is realized by the processor 101 operating the communication control unit 104 according to an instruction of an information processing program P1 described later to read and write data in the main storage unit 102 or the auxiliary storage unit 103.

  The reservation acquisition unit 11 reads reservation information including a use period corresponding to a future date (hereinafter referred to as “target date”) designated by an arbitrary method from the reservation database 51b. On the assumption that the reservation information is shown in FIG. 4, if the target date is “August 29, 2015”, the reservation acquisition unit 11 reads at least reservation information regarding the user X, the user A, and the user R. If the target date is “August 28, 2015”, the reservation acquisition unit 11 reads the reservation information regarding the user X.

  The reservation acquisition unit 11 may acquire reservation information for allocation of usage units to the user and estimation of resource usage based on the allocation. In this case, the reservation acquisition unit 11 reads the reservation information read out. (One or more records of the reservation information) is output to the allocation unit 12. Alternatively, the reservation acquisition unit 11 may acquire reservation information in order to calculate the estimated usage amount of the resource without performing the allocation process. In this case, the reservation acquisition unit 11 reads the reservation information (reservation 1 or more records of information) is output to the calculation unit 13.

  The assigning unit 12 is a functional element that assigns a use unit (room) of a facility to a user who has reserved a facility or a facility group. Assigning a usage unit to a user is specifying a usage unit that the user can occupy. The allocating unit 12 is realized by the processor 101 operating the communication control unit 104 according to an instruction of an information processing program P1 described later to read and write data in the main storage unit 102 or the auxiliary storage unit 103.

  The allocation unit 12 allocates a room to each of one or more users indicated by the reservation information input from the reservation acquisition unit 11, and stores the processing result in the allocation database 53 as allocation information. The assignment unit 12 outputs the assignment information to the calculation unit 13. A method for assigning a room (usage unit) to a user is not limited, and various methods as described below can be adopted.

  The allocation unit 12 may execute room allocation at random without using a specific rule. When the facility group includes a plurality of facilities, the assigning unit 12 randomly assigns the facility and the room in the facility to each user.

  When the facility group includes a plurality of facilities, the assigning unit 12 may assign users in order from the facility with the highest priority based on the preset priority of each facility. In the example of FIG. 1, it is assumed that the magnitude relationship among the priority Ra of the facility A, the priority Rb of the facility B, and the priority Rc of the facility C is Ra> Rb> Rc. In this case, the assigning unit 12 first assigns a user to the facility A, assigns a user to the facility B when the facility A becomes full, and assigns a user to the facility C when the facility B becomes full. Note that the priority determination method is not limited. For example, the priority of each facility may be set so that a facility with a lower fee based on a resource usage contract has a higher priority. Alternatively, the priorities of individual facilities may be set so that the facilities with lower resource usage generally have higher priorities. In general, equipment in a facility with a short age is less resource consuming than equipment in a facility with an old age, so it is considered as an example to increase the priority of a facility with a short age. For example, for facilities such as refrigerators, air conditioners, and televisions, resource consumption is relatively low in facilities or rooms with relatively new facilities, and resource consumption in facilities or rooms with relatively old facilities. Is considered to be relatively large.

  When the facility group includes a plurality of facilities, the allocating unit 12 may allocate users so that the number of usage units of each facility is approximately proportional to the number of users of each facility. In the example of FIG. 1, if the number of usage units (rooms) of the facilities A to C is 100, 80, and 60, respectively, the allocation unit 12 has a ratio of users allocated to the facilities A to C of approximately 5: 4. : Assign users to each facility so that it becomes 3.

  The assigning unit 12 may assign a usage unit to each user so that users having similar behavior patterns are grouped in one facility or in the same section in the facility. The “behavior pattern” is an index that directly or indirectly indicates the tendency or schedule of the user's behavior. That is, the behavior pattern directly or indirectly indicates when and what the user does. The behavior pattern may indicate behavior in daily life or may indicate unusual behavior. The behavior pattern indicating the behavior in daily life can be represented by, for example, wake-up time, meal time, bathing time, bedtime, sleep time, and the like. A behavior pattern indicating an extraordinary behavior can be represented by, for example, a schedule (eg, time to participate in an activity, check-in time, meal time, bathing time, and check-out time) within a period of using the facility. Therefore, both the user attribute of the user basic information and the reservation details of the reservation information are data items indicating an action pattern. “Users with similar behavior patterns” means that the degree of matching of the behavior patterns of two or more users is equal to or greater than a predetermined threshold. In this specification, the degree is referred to as “similarity”. A specific value of the threshold value may be arbitrarily determined.

  FIG. 10 is a diagram for explaining allocation of usage units based on user behavior patterns, and shows an example in which 10 users (or 10 groups) who have reserved a seven-story hotel H are allocated to a room R in the hotel H. . The ten users are assumed to stay at the hotel H within one common period (for example, the same day). It is assumed that there are six rooms R on each floor of the hotel H, and each floor is set as one section. In addition, 10 users are grouped together with similar behavior patterns and divided into a group consisting of five users Ua, a group consisting of three users Ub, and a group consisting of two users Uc. Suppose that In this case, the information processing system 1 assigns five users Ua to one floor (the third floor in the example of FIG. 10) and assigns three users Ub to another floor (the fifth floor in the example of FIG. 10). Two users Uc are assigned to yet another floor (sixth floor in the example of FIG. 10). In addition, you may decide arbitrarily which user is allocated to which room in each floor.

  When a plurality of users with similar behavior patterns are grouped on one floor, the users on that floor are expected to behave in the same way at a certain time zone. For example, a user on the floor can be expected to get up, eat, go out, take a bath, and go to bed at a similar time. Therefore, the time zone in which a user exists in the common part (for example, corridor) of the floor is limited. If the electric equipment (for example, lighting) in the common part can be turned on and off automatically, the operation time of the electric equipment can be reduced. This results in resource savings for the facility and a reduction in resource usage fees. In the example of FIG. 10, when one electric system is provided for each floor, a time zone in which the electric system does not operate (or hardly operates) may occur. This leads to a reduction in resource usage fees. In this way, by combining a plurality of users with similar behavior patterns into one section, it is possible to realize resource saving of facilities and reduction of resource usage charges.

  Also, by assembling a plurality of users with similar behavior patterns on one floor, it is possible to maintain as many sections as possible where no one can be assigned. In the example of FIG. 10, the remaining four floors can be opened by collecting 10 users on three floors. Thereby, for example, it is possible to control to suppress or stop the operation of electrical equipment such as lighting and air conditioning in a common part such as a hallway in an empty floor. Such control can also be performed by an instruction signal described later. In addition, the electrical equipment in the vacant section is not used, which also leads to resource saving of the facility.

  The method for specifying the behavior pattern of each user is not limited. For example, the assigning unit 12 may read at least a part of each user's attribute from the user database 51a and use the read user attribute as an action pattern as it is. Alternatively, the assigning unit 12 may specify each user's behavior pattern in more detail based on the user attributes stored in the user database 51a. For example, the allocating unit 12 sets at least four types of action time zones of the user's activity time, sleep time, meal time, and bath time based on each user's wake-up time, bedtime, meal time, and bath time as action patterns. May be specified. Alternatively, the assigning unit 12 may estimate the wake-up time and the bedtime from the biometric information of each user, and specify the behavior pattern based on these times.

  The allocating unit 12 may specify at least a part of the reservation details indicated by the reservation information as an action pattern as it is. Alternatively, the assigning unit 12 may specify the behavior pattern of each user in more detail based on the reservation details. For example, the assigning unit 12 may specify the user's behavior pattern in more detail by acquiring the scheduled check-in date / time, scheduled check-out date / time, scheduled meal time, scheduled going out time, and scheduled bathing time of the user. . Alternatively, the allocating unit 12 may specify the user's behavior (for example, going out time) within the period of using the facility from the activity of the reservation information. Or the allocation part 12 may specify a user's action pattern based on a group structure at least. For example, if the group configuration of the user is “family”, the assigning unit 12 may estimate that the user will act with the family in the facility, and specify the estimation result as the behavior pattern.

  Alternatively, the assigning unit 12 may specify the user's behavior pattern using both the user basic information and the reservation information. For example, the assigning unit 12 specifies the user's wake-up time and bedtime based on the user basic information, and acquires the user's scheduled check-in date and check-out scheduled date and time from the reservation information. Then, the allocating unit 12 estimates the period in which the user uses the facility, the time zone in which the user is awake and the time in which the user is sleeping during the period based on the information, and determines the estimation result of the user. Specify as an action pattern.

  A specific method for comparing the behavior patterns of users (a method for determining the similarity of behavior patterns between users) is not limited. For example, the assigning unit 12 may determine the similarity of the behavior pattern between two users based on only one of the one or more elements of the behavior pattern. The element of the behavior pattern is a component constituting the behavior pattern. For example, facility usage period (period from check-in to check-out), sleeping time, time zone in which the user is in the facility, time zone in which the user is in the room (resident time), and group configuration are examples of behavior pattern elements It is. For example, the assigning unit 12 obtains the closeness (degree of closeness) of the start point and the end point of one action time zone between two users, and if all these two closenesses are equal to or greater than a predetermined threshold, the assigning unit 12 The unit 12 may determine that the behavior patterns of the two users are similar. Alternatively, if the group configuration is the same among a plurality of users, the assignment unit 12 may determine that the behavior patterns of the plurality of users are similar.

  The assigning unit 12 may determine the similarity of the behavior pattern between users based on a plurality of elements of the behavior pattern. For example, the allocating unit 12 vectorizes each user's action pattern on a coordinate space with the plurality of elements of the action pattern as axes, and clusters the plurality of action patterns. Then, the assigning unit 12 determines that the behavior patterns of a plurality of users belonging to the same cluster are similar. As an example, the allocating unit 12 has each user's coordinate space around two or more elements selected from the facility usage period, the sleeping time, the time zone in which the user is in the facility, the occupancy time, and the group configuration. A plurality of users with similar behavior patterns may be specified by clustering the behavior patterns. By obtaining the similarity of action patterns by clustering in consideration of a plurality of elements, it is possible to specify a plurality of users estimated to have similar action patterns as a whole.

  The calculation unit 13 is a functional element that refers to the resource usage database 54 and calculates the estimated usage amount of the resource on the target day corresponding to the reservation information on the target day (reservation information acquired by the reservation acquisition unit 11). . The calculation unit 13 is realized by the processor 101 operating the communication control unit 104 according to an instruction of an information processing program P1 described later to read and write data in the main storage unit 102 or the auxiliary storage unit 103. The method for estimating the resource usage on the target date is not limited, and various methods can be adopted. For example, the calculation unit 13 may be realized by executing, on the processor 101, an information processing program P1 including a prediction model or an analysis method based on any of the following arbitrary methods.

  For example, the calculation unit 13 obtains the number of users who plan to use the facility on the target day, reads the resource usage information corresponding to the number of users from the resource usage database 54, and based on the resource usage indicated by the resource usage information The estimated usage amount may be obtained. Or the calculation part 13 calculates | requires the utilization room number (the number of utilization units) of the facility planned on a target day, reads the resource utilization information corresponding to the number of rooms from the resource utilization database 54, and is shown by the resource utilization information. The estimated usage amount may be obtained based on the resource usage amount. Here, the resource usage information corresponding to the number of users (or the number of rooms used) on the target day is the resource usage information including the number of users (or the number of rooms used) or the number of users (or the number of rooms used) approximate to the number of users. That is. When resource usage for a plurality of past dates is obtained at one facility (for example, when a plurality of records of resource usage information shown in FIG. 7 are obtained), the calculation unit 13 includes a plurality of records. A statistical value (for example, an average value, a median value, or a mode value) of a plurality of resource usage amounts shown may be obtained as the estimated usage amount. Alternatively, in that case, the calculation unit 13 may obtain the maximum value of the plurality of resource usages as the estimated usage, or estimate the latest resource usage (the resource usage indicated by the record of the latest date). You may obtain | require as usage-amount.

  Alternatively, the calculation unit 13 reads the resource usage information corresponding to both the number of users and the number of rooms used scheduled for the target date from the resource usage database 54, and based on the resource usage amount indicated by the resource usage information, The estimated usage amount may be obtained. When resource usage for a plurality of past dates is obtained at one facility, the calculation unit 13 uses the statistical value, maximum value, or latest value obtained from the plurality of resource usage in the same manner as described above. The estimated usage amount may be obtained.

  Alternatively, the calculation unit 13 may obtain the estimated usage amount based on the allocation information input from the allocation unit 12, that is, the allocation result. Since the allocation information is generated based on the reservation information on the target date, the estimated usage amount calculated based on the allocation information corresponds (indirectly) to the reservation information. Specifically, the calculation unit 13 reads past allocation information (past allocation information indicating an allocation that is the same as or close to the current allocation) corresponding to the allocation information generated by the allocation unit 12 this time from the allocation database 53. Subsequently, the calculation unit 13 reads out the resource usage information corresponding to the read past allocation information from the resource usage database 54 and obtains the estimated usage amount based on the resource usage amount indicated by the resource usage information. When resource usage for a plurality of past dates is obtained at one facility, the calculation unit 13 uses the statistical value, maximum value, or latest value obtained from the plurality of resource usage in the same manner as described above. The estimated usage amount may be obtained.

  The calculation unit 13 may obtain the estimated usage amount by using other elements in addition to at least one of the number of users, the number of rooms used, and the allocation result of the facility scheduled for the target day.

  For example, the calculation unit 13 may use any information processing system (for example, a system that publishes information published by the Japan Meteorological Agency) for the target day's weather forecast (at least one of expected weather, maximum temperature, minimum temperature, and average temperature). Get from. Subsequently, the calculation unit 13 reads from the resource use database 54 resource use information corresponding to both the number of users scheduled for the target day, the number of rooms used, and the allocation result, and the weather forecast for the target day. And the calculation part 13 calculates | requires the estimation usage amount of an object day based on the read resource utilization information. In this case, the resource usage amount can be estimated based on the resource usage amount of the past date with similar weather as well as the number of facility users, the number of rooms used, or the allocation result.

  Alternatively, the calculation unit 13 obtains, from the resource use database 54, resource use information corresponding to both the number of users scheduled for the target date, the number of rooms used, and the allocation result, and the season or month corresponding to the target date. The estimated usage amount of the target date may be obtained based on the read resource usage information. In this case, the resource usage amount can be estimated based on the resource usage amount of the same season in the past as well as the number of facility users, the number of rooms used, or the allocation result.

  Or the calculation part 13 estimates the utilization aspect (for example, an optional tour, a banquet, etc.) of a user's facility in a target day based on the reservation details of the input reservation information. Subsequently, the calculation unit 13 reads from the resource use database 54 resource use information corresponding to at least one of the number of users, the number of use rooms, and the allocation result scheduled for the target day and the estimated facility use mode. . The process of comparing the facility usage mode between the past date and the target date can be performed by referring to the past reservation information or assignment information stored in the reservation database 51b or the assignment database 53. Then, the calculation unit 13 obtains an estimated usage amount based on the read resource usage information. In this case, the resource usage amount can be estimated based on the resource usage amount of the past date in which not only the number of facilities users, the number of rooms used, or the allocation result but also the user facility usage mode is similar.

  As a matter of course, the calculation unit 13 may obtain the estimated usage amount by further using any two or more elements selected from the weather, the season, and the usage mode of the user's facility.

  As described above, the method for estimating the resource usage amount on the target date is not limited in any way, but in any case, the calculation unit 13 outputs the obtained estimated usage amount to the determination unit 14.

  The determination unit 14 is a functional element that determines whether or not the estimated usage amount exceeds a threshold at which the usage fee increases in the resource usage contract in the facility. The determination unit 14 is realized by the processor 101 reading and writing data in the main storage unit 102 or the auxiliary storage unit 103 in accordance with an instruction of an information processing program P1 described later.

  The determination unit 14 holds a threshold value (for example, a value corresponding to at least one of the threshold values THa to THc in FIG. 1) in advance, and is estimated by comparing the estimated usage amount input from the calculation unit 13 with the threshold value. It is determined whether the usage amount exceeds the threshold. Then, the determination unit 14 outputs the determination result.

  If it is determined that the estimated usage amount exceeds the threshold, the determination unit 14 may instruct the calculation unit 13 to recalculate the estimated usage amount. In this case, the calculation unit 13 obtains an estimated usage amount when the number of reservations on the target day is reduced by one. The calculation method of the estimated usage amount itself is the same as that executed when the reservation information is input from the reservation acquisition unit 11. Assuming that the number of reservations is reduced by at least one, the number of users and the number of rooms used on the target day is reduced by at least one, so the estimated usage amount that the calculation unit 13 calculates based on the instruction of the determination unit 14 was calculated last time. It may be smaller than the estimated usage. The calculation unit 13 outputs the recalculated estimated usage amount to the determination unit 14, and the determination unit 14 compares the estimated usage amount with a threshold value. The determination unit 14 and the calculation unit 13 repeat the calculation and determination of the estimated usage amount while reducing the reservation on the target day one by one until the estimated usage amount after the recalculation becomes equal to or less than the threshold value. Note that the number of reservations to be reduced when recalculating the estimated usage amount is not limited to 1, and may be 2 or more.

  When the facility group has a plurality of facilities, the calculation unit 13 and the determination unit 14 may calculate and determine the estimated usage amount every time the allocation unit 12 executes allocation for one or a plurality of reservations. Good. When the estimated usage amount of a certain facility exceeds the threshold value, the determination unit 14 adjusts the first facility whose estimated usage amount exceeds the threshold value and the second facility whose estimated usage amount is equal to or less than the threshold value. The instruction is output to the assigning unit 12. In response to the adjustment instruction, the assigning unit 12 selects a user to be reassigned to another facility (user assigned to the first facility) and assigns the user to another facility (second facility). Subsequently, the calculation unit 13 and the determination unit 14 receive the reassignment, re-execute the calculation and determination of the estimated usage amount, and if the estimated usage amount after recalculation of each facility is equal to or less than the threshold value of the facility, the allocation is performed. The unit 12 stores the changed assignment in the assignment database 53 as a final result. The allocation unit 12, the calculation unit 13, and the determination unit 14 repeat this process until all the reservations on the target date are processed.

  When the facility group has a plurality of facilities, the calculation unit 13 and the determination unit 14 may perform calculation and determination of the estimated usage after the allocation unit 12 completes all allocations on the target day. When the estimated usage amount of a certain facility exceeds the threshold, the determination unit 14 outputs the adjustment instruction to the allocation unit 12. In response to the adjustment instruction, the assigning unit 12 selects a user to be reassigned to another facility (user assigned to the first facility) and assigns the user to another facility (second facility). Subsequently, the calculation unit 13 and the determination unit 14 receive the reassignment, re-execute the calculation and determination of the estimated usage amount, and if the estimated usage amount after recalculation of each facility is equal to or less than the threshold value of the facility, the allocation is performed. The unit 12 stores the changed assignment in the assignment database 53 as a final result. The allocation unit 12, the calculation unit 13, and the determination unit 14 repeat the calculation and determination of the estimated usage amount while changing the allocation on the target day until the estimated usage amount after recalculation of all the facilities is equal to or less than the threshold value.

  The method of selecting a user to be reassigned to another facility (second facility) is not limited. For example, the assigning unit 12 may randomly select the user, or may select a user who does not have special requirements regarding the use of the facility group. Examples of users who have special requirements for the use of facilities include users who specify the type of room (usage unit) (for example, users who specify an ocean view room or a barrier-free room), consecutive guests, and group guests However, it is not limited to these. By fixing the assignment of a user having special requirements and excluding the user from the reassignment target, it is possible to reduce the reassignment load.

  Finally, the determination unit 14 outputs a determination result. The determination result may include information indicating that the estimated usage amount exceeds the threshold value (this information may serve as a warning), or information indicating that the estimated usage amount is equal to or less than the threshold value. The determination unit 14 may output the determination result only when it is determined that the estimated usage amount exceeds the threshold value. The method of expressing the determination result is not limited. For example, the determination result may further include a difference between the estimated usage amount and the threshold value. When the calculation and determination of the estimated usage amount are repeated while reducing the reservations on the target day, the determination result may further include the number of reservations that need to be reduced to make the estimated usage amount equal to or less than the threshold value. The determination result may further include a final assignment.

  The output destination of the determination result is not limited. For example, the determination unit 14 may transmit the determination result to another device. If the determination unit 14 transmits the determination result to the facility terminal 41, the facility staff can grasp in advance the resource utilization status of the target day based on the information. Or the determination part 14 may output a determination result from the output device 106 (for example, a monitor or a printer), and may store it in a predetermined database.

  The instruction unit 15 is a functional element that transmits an instruction signal for controlling the facility equipment to the facility apparatus based on the allocation information in the allocation database 53. In the present embodiment, the electrical equipment 42 is shown as an example of the equipment of the facility, but since the type of resource is not limited as described above, the equipment of the facility to be controlled by the instruction unit is also not limited. For example, the instruction unit 15 may control equipment that consumes other resources such as gas and water. The instruction unit 15 is realized by the processor 101 operating the communication control unit 104 according to an instruction of an information processing program P1 described later to read and write data in the main storage unit 102 or the auxiliary storage unit 103.

  The instruction unit 15 executes the following processing for each section of each facility. First, the instruction unit 15 reads one or more records corresponding to a combination of one facility ID, one section ID, and one date from the allocation database 53. Subsequently, the instruction unit 15 obtains a representative behavior pattern by an arbitrary method from the behavior patterns of each user indicated by the read one or more records. For example, the instruction unit 15 obtains a statistical value (for example, an average value, a median value, or a mode value) of each user's behavior pattern as a representative behavior pattern. And the instruction | indication part 15 produces | generates an instruction | indication signal according to a typical action pattern, and transmits the instruction | indication signal to the apparatus (for example, electrical installation 42) of a facility. The content of the instruction signal is not limited.

  Assuming that the allocation information is as shown in FIG. 6, an example will be described in which instruction information corresponding to a combination of the facility “F01”, the section “P001”, and “August 29, 2015” is generated. First, the instruction | indication part 15 determines that a typical action pattern is "group structure: family, activity time 7: 00-22: 30" from the action pattern of user CE. Then, for example, the instruction unit 15 generates an instruction signal indicating that “the elevator is to wait on the second floor at 7:00”, and transmits the instruction signal to the electrical equipment 42 of the corresponding facility “F01”. Thereby, the user who got up can get on an elevator immediately. Or the instruction | indication part 15 may produce | generate and transmit the instruction | indication signal which shows that "the air conditioning of the common part of a 2nd floor will be stopped at 22:30."

  Next, the operation of the information processing apparatus 10 will be described with reference to FIGS. 11 to 14 and the information processing method according to the present embodiment will be described.

  An example of basic processing will be described with reference to FIG. First, the reservation acquisition unit 11 acquires reservation information for the target date from the reservation database 51b (step S11, acquisition step). Subsequently, the calculation unit 13 calculates an estimated resource usage amount of the facility on the target day based on the reservation information and the resource usage information stored in the resource usage database 54 (step S12, calculation step). As described above, the calculation method of the estimated usage amount is not limited, and the calculation unit 13 can use various methods. Subsequently, the determination unit 14 determines whether or not the estimated usage amount exceeds a predetermined threshold value (a usage amount reference value such that the degree of disadvantage of the facility due to an increase in the usage fee is a certain level or more) ( Step S13, determination step), and the determination result is output (step S14, determination step). Through this series of processing, the user of the information processing apparatus 10 can grasp in advance whether the resource usage fee is likely to be disadvantageous for the facility. When the facility group includes a plurality of facilities, the processes in steps S11 to S14 are executed for each facility.

  A process for providing a suggestion for preventing the estimated usage amount from exceeding the threshold will be described with reference to FIG. First, the reservation acquisition unit 11 acquires the reservation information for the target date from the reservation database 51b (step S21, acquisition step). Subsequently, the calculation unit 13 calculates an estimated resource usage amount of the facility based on the reservation information and the resource usage information stored in the resource usage database 54 (step S22, calculation step). Subsequently, the determination unit 14 determines whether or not the estimated usage amount exceeds a predetermined threshold (step S23, determination step).

  If the estimated usage amount is equal to or less than the threshold (NO in step S23), determination unit 14 outputs the determination result (step S25, determination step).

  If the estimated usage exceeds the threshold (YES in step S23), the calculation unit 13 assumes that the reservation is reduced by one (step S24, calculation step), and recalculates the estimated usage of the facility resources. (Step S22, calculation step), the determination unit 14 compares the recalculated estimated usage amount with the threshold (Step S23, determination step). A series of processes (steps S24, S22, and S23) for repeating the calculation and determination of the estimated usage while reducing the reservation are executed until it is determined that the estimated usage is equal to or less than the threshold (NO in step S23). Finally, the determination unit 14 outputs the determination result (step S25, determination step). As described above, the determination result may further include the number of reservations that need to be reduced in order to make the estimated usage amount equal to or less than the threshold value. Assuming that the estimated usage amount does not fall below the threshold value, the maximum number of re-calculations is set in advance. If the estimated usage amount does not fall below the threshold value even at the last recalculation, the determination unit 14 makes the final determination. The result may be output.

  An example of processing including reallocation of usage units will be described with reference to FIG. First, the reservation acquisition unit 11 acquires reservation information on the target day (acquisition step), and the allocation unit 12 allocates each user to a usage unit based on the reservation information (step S31, allocation step). As described above, the method of assigning users to facilities and usage units is not limited, and the assigning unit 12 can use various methods. Subsequently, the calculation unit 13 calculates the estimated usage amount of the resource of each facility based on the allocation result and the resource usage information of each facility stored in the resource usage database 54 (step S32, calculation step). Subsequently, the determination unit 14 determines, for each facility, whether or not the estimated usage amount exceeds a predetermined threshold (Step S33, determination step).

  If the estimated usage amount is less than or equal to the threshold value for any facility (NO in step S33), the determination unit 14 outputs the determination result (step S35, determination step).

  If there is a first facility whose estimated usage exceeds the threshold (YES in step S33), the allocating unit 12 determines a part of the users allocated to the first facility, and the estimated usage is equal to or less than the threshold. Is assigned to the second facility (step S34, assignment step). Then, the calculation unit 13 recalculates the estimated usage amount of the resource of each facility according to the reassignment (step S32, calculation step), and the determination unit 14 compares the recalculated estimated usage amount with the threshold value. Is executed for each facility (step S33, determination step). A series of processes (steps S34, S32, and S33) for repeating the calculation and determination of the estimated usage amount while changing the facility and the usage unit for some users are determined that the estimated usage amount is equal to or less than the threshold value for all the facilities. (NO in step S33). Finally, the determination unit 14 outputs the determination result (step S35, determination step). As described above, the determination result may further include a final assignment. Assuming that the estimated usage amount does not fall below the threshold value, the maximum number of recalculations is set in advance. If the estimated usage amount of all facilities does not fall below the threshold value even in the last process, the determination unit 14 The final determination result may be output.

  With reference to FIG. 14, another example of processing including reassignment of usage units will be described. First, the reservation acquisition unit 11 acquires reservation information indicating one reservation on the target day (step S41, acquisition step), and the allocation unit 12 allocates a user corresponding to the reservation to a facility usage unit (step S42, allocation). Step). Subsequently, the calculation unit 13 calculates the estimated usage amount of the resource of each facility based on the allocation result and the resource usage information of each facility stored in the resource usage database 54 (step S43, calculation step). Subsequently, the determination unit 14 determines for each facility whether or not the estimated usage amount exceeds a predetermined threshold (step S44, determination step).

  When there is a first facility whose estimated usage amount exceeds the threshold (YES in step S44), the allocating unit 12 determines a part of users allocated to the first facility, and the estimated usage amount is equal to or less than the threshold. Is assigned to the second facility (step S45, assignment step). Then, the calculation unit 13 recalculates the estimated usage amount of the resource of each facility according to the reassignment (step S43, calculation step), and the determination unit 14 compares the recalculated estimated usage amount with the threshold value. Is executed for each facility (step S44, determination step). A series of processes (steps S45, S43, and S44) for repeating the calculation and determination of the estimated usage amount while changing the facility and the usage unit for some users are determined that the estimated usage amount is equal to or less than the threshold value for all the facilities. (NO in step S44). Assuming that the estimated usage amount does not fall below the threshold value, the maximum number of recalculations is set in advance, and if the estimated usage amount does not fall below the threshold value even in the last process, the determination unit 14 determines the final determination result. May be output.

  The processes in steps S41 to S45 are executed for each reservation on the target day (step S46). When processing is performed for all the reservations, the determination unit 14 outputs the determination result (step S47, determination step). As described above, the determination result may further include a final assignment.

  Next, an information processing program P1 for causing a computer to function as the information processing apparatus 10 will be described with reference to FIG.

  The information processing program P1 includes a main module P10, a reservation acquisition module P11, an allocation module P12, a calculation module P13, a determination module P14, and an instruction module P15.

  The main module P10 is a part that performs overall support for management of resource use in the facility. The functions realized by executing the reservation acquisition module P11, the allocation module P12, the calculation module P13, the determination module P14, and the instruction module P15 are the reservation acquisition unit 11, the allocation unit 12, the calculation unit 13, and the determination unit, respectively. 14 and the function of the instruction unit 15.

  The information processing program P1 may be provided after being fixedly recorded on a tangible recording medium such as a CD-ROM, DVD-ROM, or semiconductor memory. Alternatively, the information processing program P1 may be provided via a communication network as a data signal superimposed on a carrier wave.

  As described above, the information processing apparatus according to one aspect of the present invention includes an acquisition unit that acquires reservation information from a reservation database that stores reservation information indicating one or more reservations for a facility including a plurality of usage units. The resource utilization database that stores resource utilization information indicating the utilization record of the predetermined resource of the facility corresponding to the utilization record of the facility by one or more users, and the resource corresponding to the reservation information acquired by the acquisition unit A calculation unit that calculates an estimated usage amount, and a determination unit that determines whether or not the estimated usage amount exceeds a threshold that increases a usage fee in a resource usage contract in a facility and outputs a determination result.

  An information processing method according to an aspect of the present invention is an information processing method executed by at least one processor from a reservation database that stores reservation information indicating one or more reservations for a facility having a plurality of usage units. Acquiring in the acquisition step with reference to an acquisition step of acquiring reservation information and a resource usage database storing resource usage information indicating the usage history of the predetermined resource of the facility corresponding to the usage history of the facility by one or more users A calculation step for calculating an estimated usage amount of the resource corresponding to the reserved information, and whether or not the estimated usage amount exceeds a threshold for increasing the usage fee in the resource usage contract in the facility, and the determination result is output Determining step.

  An information processing program according to one aspect of the present invention includes an acquisition step of acquiring reservation information from a reservation database that stores reservation information indicating one or more reservations for a facility having a plurality of usage units, and a facility by one or more users Referring to the resource utilization database storing resource utilization information indicating the utilization record of the predetermined resource of the facility corresponding to the utilization record of the resource, the estimated utilization amount of the resource corresponding to the reservation information acquired in the acquisition step is calculated. The computer is caused to execute a calculation step and a determination step of determining whether or not the estimated usage amount exceeds a threshold value that increases a usage fee in a resource usage contract in the facility, and outputting a determination result.

  In such an aspect, the amount of resource usage is estimated when the facility is actually used according to the reservation, and indicates whether or not the estimated usage amount exceeds a threshold for increasing the usage fee in the resource usage contract. The determination result is output. Therefore, the facility can know in advance whether or not there is a possibility that the usage fee based on the resource usage contract will be high by referring to the determination result. This means that the facility is supported so that the resource usage fee does not increase. It can also promote resource saving in facilities. In addition, if the resource usage fee can be suppressed, it can be expected that the increase in the facility usage fee and the service quality of the facility will be improved, which is also preferable for the facility user.

  In the information processing apparatus according to another aspect, when it is determined that the estimated usage amount exceeds the threshold, the calculation unit calculates an estimated usage amount of the resource corresponding to a case where at least one reservation is reduced, and the determination unit Determines whether or not the estimated usage amount exceeds the threshold, and the calculation unit and the determination unit reduce the reservation indicated by the reservation information until the calculated estimated usage amount is equal to or less than the threshold. The calculation and determination of the amount may be repeated. By this processing, the facility can know not only whether or not the usage fee based on the resource usage contract may be high, but also the number of reservations for suppressing such an increase in the usage fee.

  In the information processing apparatus according to another aspect, the allocation unit allocates a usage unit to each of a plurality of users who have reserved a facility group including a plurality of facilities with different resource usage contracts based on the reservation information acquired by the acquisition unit. A calculation unit refers to the resource utilization database, calculates an estimated usage amount of the resource corresponding to the allocation result by the allocation unit for each of the plurality of facilities, and the determination unit determines each of the plurality of facilities. In the case where there is a first facility in which it is determined whether or not the estimated usage amount exceeds the threshold and the estimated usage amount exceeds the threshold, the allocator assigns the user to the first facility. Until the estimated usage is reassigned to the second facility that is equal to or less than the threshold, and the allocation unit, the calculation unit, and the determination unit continue until there is no facility determined that the estimated usage exceeds the threshold. The first user may also repeat the calculation and determination of the estimated usage of the facility resources while re-assigned to a second facility assigned to the facility. By assigning reservations (users) to usage units so that the estimated usage amount of each facility does not exceed the threshold value, an increase in usage fees can be suppressed, and further resource saving of the facility can be supported.

  In the information processing apparatus according to another aspect, the assigning unit may reassign a user who does not have a special requirement for using the facility group among the users assigned to the first facility to the second facility. In this case, since the users to be reassigned are limited, the calculation processing can be reduced accordingly.

  In the information processing apparatus according to another aspect, the allocating unit refers to a user-related database that stores user-related information indicating a user's behavior pattern, identifies a plurality of users with similar behavior patterns, and the plurality of users May be assigned to usage units in one section of one facility. By grouping users with similar behavior patterns into one facility and section, the probability that the consumption tendency of resources in one section is similar increases, and the number of facilities and sections used can be suppressed. Therefore, the consumption of resources in the entire facility group can be suppressed.

  The present invention has been described in detail based on the embodiments. However, the present invention is not limited to the above embodiment. The present invention can be variously modified without departing from the gist thereof.

  In the above embodiment, the information processing apparatus 10 includes the assigning unit 12 and the instruction unit 15, but at least one of these functional elements may be omitted. In relation to the instruction unit, the facility equipment may not be a part of the information processing system.

  The processing including the reassignment of usage units and the recalculation and re-determination of the estimated usage amount according to the reallocation is also applicable when the facility group includes only one facility. When the determination unit 14 determines that the estimated usage amount exceeds the threshold value, the allocation unit 12 changes the partition or usage unit allocated to one reservation. In response to this change, the calculation unit 13 recalculates the estimated usage amount, and the determination unit 14 compares the estimated usage amount with a threshold value. The process of reassigning the usage units for some users is executed until it is determined that the estimated usage amount is equal to or less than the threshold value. As in the above embodiment, the maximum number of recalculations may be set in advance assuming that the estimated usage amount does not fall below the threshold.

  The processing procedure of the information processing method executed by at least one processor is not limited to the examples of FIGS. For example, the information processing apparatus 10 may omit some of the steps (processes) in those drawings, or may execute each step in a different order. Further, any two or more of the steps shown in these drawings may be combined, or a part of the steps may be modified or deleted. Alternatively, the information processing apparatus 10 may execute other steps in addition to the steps shown in the drawings. Each step shown in FIGS. 11 to 14 is executed by one or a plurality of processors among at least one processor existing in the information processing apparatus 10. The operating processor can change for each individual step.

  When comparing the magnitude relationship between two numerical values in the information processing apparatus 10, either of two criteria “greater than” and “greater than” may be used, and two values “less than” and “less than” may be used. Either of the criteria may be used. The selection of such a standard does not change the technical significance of the process of comparing the magnitude relationship between two numerical values. It should be noted that the method of performing some processing when the (first) threshold is likely to be exceeded in a short time will eventually result in the (second) reference for determining that the (first) threshold is likely to be exceeded. Or it means to set a (second) threshold. That is, a process of setting a buffer for a certain reference (threshold value) and comparing the magnitude relationship between two numerical values in consideration of the buffer is one of the processes for comparing a certain value with a threshold value.

  In the above-described embodiment, the facility (or an individual section of the facility) has one or more rooms, but the facility and the individual sections may not have a room. The facility may be a building that has a plurality of predetermined areas and each user can use one of the areas. Examples of facilities other than accommodation facilities and resort facilities include gymnasiums, indoor futsal courts, squash courts, private training gyms, karaoke boxes, private golf bars, private manga cafes, and rental conference rooms.

  DESCRIPTION OF SYMBOLS 1 ... Information processing system, 10 ... Information processing apparatus, 11 ... Reservation acquisition part, 12 ... Assignment part, 13 ... Calculation part, 14 ... Determination part, 15 ... Instruction part, 20 ... User terminal, 30 ... Reservation reception apparatus, 41 ... Facility terminal, 42 ... Electrical equipment, 50 ... Database group, 51 ... User related database, 51a ... User database, 51b ... Reservation database, 52 ... Facility database, 53 ... Allocation database, 54 ... Resource utilization database, P1 ... Information processing Program, P10 ... main module, P11 ... reservation acquisition module, P12 ... allocation module, P13 ... calculation module, P14 ... determination module, P15 ... instruction module.

Claims (7)

An acquisition unit that acquires the reservation information from a reservation database that stores reservation information indicating one or more reservations for a facility having a plurality of usage units;
Corresponding to the reservation information acquired by the acquisition unit with reference to a resource usage database storing resource usage information indicating the usage history of the predetermined facility of the facility corresponding to the usage history of the facility by one or more users A calculation unit for calculating an estimated usage amount of the resource to be
An information processing apparatus comprising: a determination unit that determines whether or not the estimated usage amount exceeds a threshold that increases a usage fee in the resource usage contract in the facility and outputs a determination result. When it is determined that the estimated usage exceeds the threshold, the calculation unit calculates an estimated usage of the resource corresponding to a case where at least one reservation is reduced, and the determination unit Determine whether usage exceeds the threshold,
The calculation unit and the determination unit repeat the calculation and determination of the estimated use amount of the resource while reducing the reservation indicated by the reservation information until the estimated use amount to be calculated is equal to or less than the threshold value.
The information processing apparatus according to claim 1. Based on the reservation information acquired by the acquisition unit, further comprising an allocating unit that allocates the usage unit to each of a plurality of users who have reserved a facility group that includes a plurality of the facilities having different usage contracts for the resource
The calculation unit refers to the resource use database, calculates an estimated usage amount of the resource corresponding to an allocation result by the allocation unit for each of the plurality of facilities,
The determination unit determines whether or not the estimated usage amount exceeds the threshold for each of the plurality of facilities,
When there is a first facility for which the estimated usage amount is determined to exceed the threshold value, the allocating unit assigns a user assigned to the first facility, and the estimated usage amount is equal to or less than the threshold value. Reassign to 2 facilities,
The allocation unit, the calculation unit, and the determination unit assign the user allocated to the first facility to the second facility until there is no facility determined that the estimated usage amount exceeds the threshold. Repeat the calculation and determination of the estimated usage of each resource at each facility while reassigning,
The information processing apparatus according to claim 1. The assigning unit reassigns a user who does not have a special requirement for using the facility group among users assigned to the first facility to the second facility.
The information processing apparatus according to claim 3. The assigning unit refers to a user-related database that stores user-related information indicating a user's behavior pattern, identifies a plurality of users with similar behavior patterns, and assigns each of the plurality of users to one facility of the facility Assign to the usage units in one partition,
The information processing apparatus according to claim 3 or 4. An information processing method executed by at least one processor,
An acquisition step of acquiring the reservation information from a reservation database storing reservation information indicating one or more reservations for a facility having a plurality of usage units;
Corresponding to the reservation information acquired in the acquisition step with reference to a resource usage database storing resource usage information indicating the usage history of the predetermined facility of the facility corresponding to the usage history of the facility by one or more users A calculating step for calculating an estimated usage amount of the resource to be performed;
A determination step of determining whether or not the estimated usage amount exceeds a threshold that increases a usage fee in the resource usage contract in the facility, and outputting a determination result. An acquisition step of acquiring the reservation information from a reservation database storing reservation information indicating one or more reservations for a facility having a plurality of usage units;
Corresponding to the reservation information acquired in the acquisition step with reference to a resource usage database storing resource usage information indicating the usage history of the predetermined facility of the facility corresponding to the usage history of the facility by one or more users A calculating step for calculating an estimated usage amount of the resource to be performed;
An information processing program that makes a computer execute a determination step of determining whether or not the estimated usage amount exceeds a threshold at which a usage fee increases in the resource usage contract in the facility, and outputting a determination result.

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