JP2014120073A - Facility management system and facility management method - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide a facility management system and a facility management method capable of efficiently reserving a place to be used according to the number of participants.SOLUTION: The facility management system includes: a reservation input unit to which reservation information designating a utilization object place of the premises is input; the number of users input unit to which the number of users utilizing the place is input; a storage unit for storing resource data showing a scale of resources possessed by each place for each place of the premises; a calculation unit for calculating a score value showing a relationship between the resources data corresponding to the designated place and the number of users; a comparison unit for comparing the score value and a reference value corresponding to the designated place; and a reservation management unit for determining that the designated place can be reserved when the comparison result of the comparison unit satisfies the reference value and for transmitting an enquiry as to whether or not the place is changed to a reserving person who has made the reservation when the comparison result does not satisfy the reference value.

Description

  The present invention relates to a facility management system and a facility management method for managing reservation of equipment in a facility.

In situations where multiple rooms, such as general classrooms at universities and conference rooms in large buildings, are used in the same time zone for the entire user, the expected number of people to be used is compared with the number of people in the room. The allocation is often determined in consideration of the scheduled time.
However, there are many cases where the actual usage situation is small in a large room or on the contrary. In such a case, assets are not effectively utilized for facility operation, especially on the university campus, the number of students who wish to take courses does not match the size of the classroom, and in terms of effective use of energy, It has become a problem in university administration. One of the factors is that the desired assignment is not necessarily made because the reservation staff will make decisions based on certain customs and experience, such as the record of registration in the calendar year and the demands of the instructor. It is done.
In the case of accumulating the course achievements in the calendar year, for example, it is conceivable to accumulate the course achievements of the students by using a system for confirming student attendance as shown in Patent Document 1 below.

JP 2007-213371 A

However, with the system shown in Patent Document 1, student attendance information and course record can be obtained, but even if the number of attendees can be grasped, a room to be used in the future is allocated based on the grasped attendance number. In that case, the reservation clerk still decides on the basis of customs, experience, etc., so depending on the degree of recognition of the reservation clerk's customs and the length of experience, the allocation method varies, and it is not always possible to make a desirable assignment. .
In addition, if the attendee is absent or if the attendee knows the meeting time by mistake, even if the reservation clerk knows the expected attendance, Sometimes it doesn't get together.

  The present invention has been made in view of such circumstances, and an object thereof is to provide a facility management system and a facility management method capable of making an efficient reservation according to the number of participants for a place to be used. It is in.

  In order to solve the above-described problem, the present invention provides a reservation input unit that inputs reservation information for designating a location to be used on the premises, a user number input unit that inputs the number of users who use the location, A storage unit that stores resource data representing the scale of resources of each place for each place on the premises, and a calculation that calculates a score value that represents the relationship between the resource data corresponding to the designated place and the number of users And a comparison unit that compares the score value with a reference value corresponding to the designated location, and a reservation of the designated location is possible when a comparison result of the comparison unit satisfies the reference value A reservation management unit that transmits an inquiry as to whether or not to change the location to the reservation person who has made the reservation when the comparison result does not satisfy the reference value. .

  In the facility management system described above, the present invention further includes an answer reception unit that receives an answer from the reservation person, and the reservation management part obtains an answer indicating that the reservation person agrees to a place change. A location where a score value satisfying the reference value is obtained from locations different from the designated location, and information indicating that the location is changed to the extracted location is transmitted to the reservation person. Features.

  In the facility management system described above, the contact information storage unit for storing the contact information of the user, and the inquiry of the user whether or not there is a willingness to go to the reserved place are provided. A reservation unit that receives an answer to the inquiry, and the reservation management unit excludes the number of users who are not willing to be represented by the answer from the number of users. Whether or not to extract a place where a score value satisfying the reference value is obtained based on the obtained number and the resource data, and to change to the extracted place when the extracted place is different from the reserved place This inquiry is transmitted to the reservation person who made the reservation.

  In the facility management system described above, the present invention includes a user detection unit that detects a user existing at the reserved location, and the reservation management unit is based on a detection result of the user detection unit. Then, a user who has not arrived at the reserved place a predetermined time before the use start time of the place is extracted, and the reservation is made to the terminal device corresponding to the extracted user contact information. Information for guiding to a place is transmitted.

  In the present invention, the reservation input unit inputs reservation information for designating a place to be used on the premises, the number of users input unit inputs the number of users who use the location, and the calculation unit includes the For each location on the premises, refer to a storage unit that stores resource data representing the scale of the resource of each location, and calculate a score value representing the relationship between the resource data corresponding to the designated location and the number of users. The comparison unit compares the score value with a reference value corresponding to the designated location, and the reservation management unit reserves the designated location when the comparison result of the comparison unit satisfies the reference value. When the comparison result does not satisfy the reference value, an inquiry as to whether or not to change the location is transmitted to the reservation person who made the reservation.

  As described above, according to the present invention, when it is better to hold the reservation contents in a place having a smaller scale than the reservation target place, an inquiry is made as to whether or not to change the place. Thus, the reservation person can consider whether or not to change the reservation to a place corresponding to the reservation content as necessary. Therefore, it is possible to make an efficient reservation according to the number of participants for the place to be used.

It is a schematic block diagram which shows the structure of the facility management system by one Embodiment of this invention. 3 is a functional block diagram showing functions of the facility management server device 10. FIG. 3 is a functional block diagram illustrating a configuration of a portable information terminal 50. FIG. 4 is a flowchart for explaining an operation of registering reservation information in the facility management server device 10. It is a flowchart explaining operation | movement of the facility management server apparatus 10 after reservation information registration. 5 is a flowchart for explaining the operation of the portable information terminal 50.

Hereinafter, a facility management system according to an embodiment of the present invention will be described with reference to the drawings.
FIG. 1 is a schematic block diagram showing the configuration of a facility management system according to an embodiment of the present invention.
The facility management system 1 includes a facility management server device 10, a facility management satellite system 20, a campus information guidance display device 30, a campus speaker 40, a portable information terminal 50, and a campus location information transmission device 60. The facility management system 1 can also use information obtained from the GPS satellite 70 and the business server 80 outside the system.
The facility management system 1 manages the use of a plurality of places (facility) existing on the premises by users. This place is, for example, a room such as a lecture room, classroom, laboratory, gymnasium, playground, rest room, etc. existing on the campus of a university, or a room such as an office, conference room, or reception room in a corporate building. is there. Universities and companies usually reserve and use each location when conducting seminars, lectures, and meetings. For example, the facility management system 1 accepts reservations for these places and manages the use schedule of each place.

The facility management server apparatus 10 communicates with the facility management satellite system 20 and the business server 80 via the IP network. The facility management server device 10 includes a communication interface 100, a nonvolatile memory 110, a RAM (random access memory) 120, a mass storage device 130, and a CPU (central processing unit) 140.
The communication interface 100 has a function of communicating with each device or system connected to the IP network. The nonvolatile memory 110 stores various programs executed in the facility management server device 10. The RAM 120 temporarily stores various information used when the CPU 140 performs various calculations. The large-capacity storage device 130 has a function of storing various types of information. For example, the large-capacity storage device 130 functions as a campus location information database, a campus map information database, a usage room schedule database, an action log performance database, a usage room load balance database, and the like. CPU140 manages the utilization schedule of each place by performing control of each part in facility management server device 10, and various arithmetic processing.

The facility management satellite system 20 communicates with various devices and systems connected to the IP network and outputs various information to the local information guide display device 30.
The facility management satellite system 20 includes a communication interface 200, a communication interface 201, a communication interface 202, a communication interface 203, a card reader 204, an environment control interface 205, a human detection physical sensor 206, a push button 207 for the handicapped, an infrared remote control 208, a moving image. It includes a camera 209, a sound output unit 210, a nonvolatile memory 211, a RAM 212, a CPU 213, and the like.
The communication interface 200 inputs and outputs various types of information between each unit in the facility management satellite system 20, the local information guide display device 30, the IP network, and the CPU 213.

The communication interface 201 outputs voice information from the CPU 213 to the local information guidance display device 30 to the local information guidance display device 30.
The communication interface 202 transmits and receives information between the facility management satellite system 20 and devices and apparatuses connected to the IP network.
The communication interface 203 communicates with the portable information terminal 50 wirelessly.
The card reader 204 is provided at a plurality of locations on the campus, for example, at the entrance and exit of each location on the campus, and transmits / receives information to / from the IC card 204a brought close to a predetermined distance. Specifically, the identification information stored in the IC card 204a can be read, and various information can be written according to instructions from the CPU 213. The IC card 204a stores identification information for identifying the owner. For example, the IC card 204a is, for example, a student ID card or an employee ID card. When entering or leaving a place on the premises, the IC card 204a is brought close to the card reader 204 by the owner, and the entry or exit history of the place is stored in the CPU 213. Is transmitted to the facility management server device 10 and written to the mass storage device 130.
The environment control interface 205 communicates with a lighting device, an air conditioner, a ventilator, and the like provided on the premises, and transmits and receives various control data to and from the CPU 213.

  The human detection physical sensor 206 is provided in a corridor or each place on the premises, and detects whether or not a person is present in the detection target area. The human detection physical sensor 206 includes, for example, an infrared sensor that detects heat generated from the human body, a pressure sensor that is installed on the floor surface and detects that a person has stepped on by pressure. The detection result is acquired by the CPU 213, and is used for controlling the lighting, the air conditioner, and the ventilator and performing security management via the environment control interface 205 according to the detection result. For example, lighting can be turned on or off according to the presence / absence of a person, and on / off of an air conditioner or a ventilator can be controlled. In addition, when it is detected that there is a person in the conference room at a time when there is no scheduled use, the CPU 213 analyzes the detection result, determines whether there is a security problem, and manages according to the determination result. Can also be notified.

The handicapped person push button 207 is installed in the vicinity of the campus information guidance display device 30 as a set of a plurality of buttons, and when pressed by the user, an image for guiding or explaining the location of the campus according to the pressed button. Or a voice message is output from the local information guide display device 30.
The disabled button 207 notifies the CPU 213 of the answer when the user presses a button corresponding to the content of the message when inputting a response message to the contact message.
The infrared remote controller 208 is provided with a plurality of buttons for inputting responses to information received by the portable information terminal 50, and transmits information corresponding to the pressed button as response data when pressed by the user.
The moving image camera 209 obtains an answer represented by gestures or the like for the information received by the portable information terminal 50 by imaging the user. The video camera 209 can input by answering by gesturing when the answer is made by gesture. For example, if the utterance cannot be made, the contents of the answer can be expressed by gesturing.

The sound output unit 210 outputs various kinds of information to the users on the premises by outputting sound corresponding to the sound data transmitted from the CPU 213 from the premises speakers 40.
The nonvolatile memory 211 reads and writes various data when the CPU 213 performs various calculations in accordance with instructions from the CPU 213.
The RAM 212 stores various data and programs required when the CPU 213 performs various calculations.
The CPU 213 controls each part of the facility management satellite system 20.

The premises information guidance display device 30 is provided at the entrance of the premises, a waiting space, or the like, and outputs guidance information to each place by video or audio.
The premises speaker 40 is provided in each part of the premises and outputs various information by voice.
The portable information terminal 50 is carried by a user who uses a site on the premises, communicates with the CPU 213 wirelessly via the communication interface 203, and performs various calculations according to input / output of various information and instructions input from the user. Do. For example, when the campus is a university, the portable information terminal 50 is carried by a student, a teacher, an office worker, or the like. When the campus is a company, the employee, a company related to the company, a transaction Take it with you.
The premises location information sending device 60 is installed at various locations on the premises, and transmits information for identifying the location where the device is installed by radio.
The GPS satellite 70 transmits a radio wave whose position can be measured.

  The business server 80 is connected to the outside of the facility management system 1 and has a student database, a course database, and the like. The student database is associated with the name of the student using the campus, the student ID stored on the student card (IC card) carried by the student, the e-mail address and telephone number of the portable information terminal 50 carried by the student, etc. Is remembered. In the course database, student IDs, courses, and course statuses are stored in association with each other. It is also possible to connect an emergency response server for making an emergency call or emergency contact to the IP network.

Next, the facility management server apparatus 10 in the facility management system 1 described above will be further described. FIG. 2 is a functional block diagram illustrating functions of the facility management server device 10.
In this figure, a communication unit 151 communicates with a facility management satellite system, a business server 80, etc. via an IP network, and transmits and receives information. Further, the communication unit 151 has a reservation input function for inputting reservation information for designating a place to be used on the premises, and a user number input function for inputting the number of users using the place. The reservation information can include information related to the reservation in addition to the information specifying the place. For example, information such as the use date, use start time, and use end time when using the place can be included. Reservation information can be input by an operator via an input device such as a keyboard provided in the facility management satellite system 20, or by a teacher, administrator, student, etc. via the portable information terminal 50. The communication unit 151 receives the input information and inputs it. In addition, the communication unit 151 receives an answer from the reservation person, an inquiry function that transmits an inquiry as to whether or not there is a willingness to go to the reserved place, to a terminal device corresponding to the contact information of the user, It has a receiving function for receiving an answer to an inquiry.

  The storage unit 152 has a resource data storage area for storing resource data representing the scale of the resource at each location for each location on the premises. This resource data includes the area of the place, the number of people accommodated, facilities (furniture, fixtures, etc.) that can be used at the place, and energy (electric power, water, gas, etc.) used at the place. The storage unit 152 has a contact storage area for storing a user's contact information and an area for storing reservation information.

  The calculation unit 153 calculates a score value representing the relationship between the resource data corresponding to the designated location and the number of users. The score value is a value calculated based on, for example, a usage record value that represents the amount to be used and an input resource total that represents the amount of resource that is input at that location. Examples of the usage record value include the ID of the user who uses the place, the number of users, the product of the number of users and the occupancy time of each user, and the equipment (for example, projector or Values according to screens, computers, etc.) can be used. The total amount of resources input includes, for example, the area of the place, the number of people that can be accommodated, the number of people that can be accommodated per unit area, the energy consumption (electric power, water, gas, etc.), It is a number that represents the amount used.

  The comparison unit 155 compares the score value calculated by the calculation unit 153 with the reference value corresponding to the designated location. As the reference value, information stored in the storage unit 152 can be used.

The reservation management unit 154 determines that reservation of the designated location is possible when the comparison result of the comparison unit 155 satisfies the reference value, and changes the location when the comparison result does not satisfy the reference value. The communication unit 151 transmits an inquiry about whether or not to the reservation person who made the reservation. This inquiry is made before a predetermined time from the start of use of the place or after a predetermined time has elapsed since the start.
In addition, when the reservation management unit 154 obtains an answer from the reservation unit indicating that the location change is agreed to from the communication unit 151, the score that satisfies the reference value among the locations different from the locations specified based on the reservation information. The location where the value is obtained is extracted with reference to the storage unit 152, and information indicating that the location is changed to the extracted location is transmitted to the terminal device of the reservation person via the communication unit 151.
In addition, the reservation management unit 154 refers to the storage unit 152 for a place where a score value satisfying the reference value can be obtained based on the number of users, which excludes the number of people who are not willing to be represented by the answer, and the resource data. If the extracted location is different from the reserved location, the communication unit 151 transmits an inquiry as to whether or not to change to the extracted location to the reservation person who made the reservation.

In addition, the reservation management unit 154 extracts users who have not arrived at the reserved place a predetermined time before the use start time of the place based on the detection result of the user detection unit 156, and extracts the extracted use Information for guiding to the reserved place is transmitted by the communication unit 151 to the terminal device corresponding to the contact information of the person. The information for guiding to the reserved place may include information representing either prompting to come to the place, information for guiding the route to the place, or both.
In addition, the reservation management unit 154 can accept a reservation when a reservation is possible and can make a reservation. If the reservation management unit 154 grasps the expected number of participants again after the reservation and determines later, the reservation has already been made. You can also keep the reservation (leave it unchanged).

  The user detection unit 156 detects a user existing at a reserved place based on information obtained from the portable information terminal 50 or the card reader 204.

FIG. 3 is a functional block diagram showing the configuration of the portable information terminal 50. The portable information terminal 50 includes a storage unit 501, a position measurement unit 502, a determination unit 503, an answer management unit 504, a touch panel 505, and a control unit 506.
The storage unit 501 stores participation event information including a meeting place of events scheduled to participate. The participation event information is information including a meeting place and a meeting date and time for an event for which the user of the portable information terminal 50 has applied for participation in an event participation application. This participation event information is stored for each event when there are a plurality of events scheduled to participate. As this event information, for example, the gathering place of the event for which the user applied for participation and the date and time of the event are stored. An event is to accommodate a participant at a certain time in a place where the capacity is limited, such as a seminar or lecture at a university, a conference or a meeting at a company.

The position measuring unit 502 measures the position of the terminal device using a GPS (Global Positioning System) function. This position measurement may be performed by means other than the GPS function.
The determination unit 503 determines whether or not the vehicle has arrived at the meeting place based on the measurement result of the position measurement unit 502 and the meeting place stored in the storage unit 501.
When the answer management unit 504 refers to the determination result of the determination unit 503 and has not arrived at the meeting place, the response management unit 504 outputs an inquiry as to whether or not there is an intention to participate in the event scheduled to be transmitted transmitted from the facility management server device 10. And obtaining an answer input from the user. The answer management unit 504 displays this inquiry on the touch panel 505 before the event start time, and inputs an answer from the user. Here, the user initially expressed his / her intention to participate and applied to participate in the event, but it was possible to grasp that his / her intention changed to not participate in the event before the event was held. By grasping the number of persons, it is possible to determine whether the event holding place should remain the same or whether it is better to change to a venue with a smaller capacity than the original event holding place.
The touch panel 505 has a function of inputting various instructions and a function of displaying various information on the screen in accordance with instructions by touching the screen. Instead of the touch panel 505, an input device such as a numeric keypad or a cross button and a liquid crystal display device may be provided.

Based on the answer result obtained by the answer management unit 504, the control unit 506 transmits an answer indicating that there is no intention to participate to the facility management server apparatus 10 when an answer indicating that there is no intention to participate is obtained. If an answer indicating that there is a willingness to participate is obtained, route guidance to the meeting place is provided.
The communication unit 507 communicates with the facility management server device 10.

Next, operations related to the facility management server device 10 and the portable information terminal 50 of the facility management system 1 described above will be described. FIG. 4 is a flowchart for explaining the operation of registering reservation information in the facility management server apparatus 10.
The facility management server device 10 receives the reservation information transmitted from the portable information terminal 50 (step S11). The reservation information is transmitted to the facility management server device 10 by a teacher or office worker who hosts the event through the portable information terminal 50. The communication unit 10 of the facility management server apparatus 10 receives this reservation information and stores it in the storage unit 152.

When the reservation information is stored, the reservation management unit 154 extracts past usage record values (step S12). This past use record value is extracted using the use record value of the same event performed in the past or the use record value of an event which is a different event but relevant. As related events, there are lectures and seminars in which the same teacher is an instructor for events held in a school, and sales meetings, trainings, seminars, etc. for events held in a company.
Then, the reservation management unit 154 calculates an input resource total corresponding to the reservation information (step S13).
When the total input resource is calculated, the reservation management unit 154 calculates a score value (step S14).

  When the score value is calculated, the reservation management unit 154 determines whether or not the score value is outside the reference value (step S15).

  When the score value is not outside the reference value, the reservation management unit 154 registers the reservation information according to the reservation information (step S22), and notifies the reservation person's portable information terminal 50 that the registration is completed via the communication unit 151. (Step S23).

  On the other hand, if the score value is outside the reference value, the reservation management unit 154 searches for a place that satisfies the reference value (step S16), and determines whether or not there is a place that satisfies the reference value (step S16). S17). If there is no place satisfying the reference value, reservation registration is performed according to the reservation information (step S22), and the completion of registration is notified to the reservation person (step S23).

  On the other hand, when a location that satisfies the reference value is obtained, the reservation management unit 154 includes information that indicates an alternative that uses the location that satisfies the reference value, and information that inquires whether or not the alternative can be changed. Is transmitted as inquiry information to the mobile information terminal 50 of the reservation person (step S18).

  Reservation management unit 154 receives an answer transmitted from reservation person's portable information terminal 50 in response to the inquiry information, and determines whether or not the answer indicates that the change may be made (step S19). If it is information indicating that it is not, the reservation is registered according to the reservation information received in step S11 without changing (step S22), and the reservation completion is notified to the reservation person (step S23).

  On the other hand, in the case of an answer indicating that it can be changed, a score value corresponding to the place after the change is calculated, and the reservation information is rewritten so as to reserve the place obtained as an alternative (step S21), Reservation registration is performed according to the rewritten reservation information (step S22), and the completion of registration is notified to the reservation person (step S23).

Next, the operation of the facility management server apparatus 10 after the reservation information registration will be described. FIG. 5 is a flowchart for explaining the operation of the facility management server apparatus 10 after the reservation information registration.
The reservation management unit 154 of the facility management server apparatus 10 searches the storage unit 152 for whether there is reservation information that is a predetermined time (for example, 30 minutes before) from the use start time included in the reservation information (step S31). ). That is, the reservation management unit 154 searches for reservation information whose use start time is one hour later than the current time.
The reservation management unit 154 proceeds to step S31 after a predetermined time (for example, 1 minute later) when reservation information a predetermined time before the use start time is not obtained. On the other hand, when reservation information a predetermined time before the use start time is obtained, the reservation management unit 154 extracts a planned attendee of an event corresponding to the reservation information, and the mobile information of the extracted planned attendee Information for inquiring about the current location is transmitted to each of the terminals 50 (step S33). Receiving this inquiry, the portable information terminal 50 measures the current location by the position measurement unit 502 and transmits the measurement result via the communication unit 507.

The reservation manager 154 receives this answer every time an answer to the current location inquiry is transmitted (step S34), and determines whether or not the answer has been received from all members (step S35). Repeats the process of receiving the answer until it is received from everyone.
When the reservation management unit 154 receives an answer about the current location from the portable information terminals 50 of all the prospective participants, the reservation management unit 154 compares the meeting location included in the reservation information with the current location, and extracts users who have not reached the meeting location. (Step S36), information for inquiring whether or not there is a willingness to participate is generated and transmitted to the portable information terminal 50 of the user (Step S37). When the portable information terminal 50 receives the inquiry information, the portable information terminal 50 displays the inquiry content on the touch panel 505, inputs information indicating whether or not there is a willingness to participate in accordance with the content touched by the user. Transmit to the management server device 10.

When the facility management server device 10 receives each response from each terminal device, the facility management server device 10 determines whether or not there is an intention to participate in each response (step S38). The reservation management unit 154 generates a travel route from the current location of the mobile information terminal 50 received at step S34 to the meeting place for the mobile information terminal 50 that has transmitted an answer indicating that there is an intention to participate, The generated information is used as guidance information and transmitted to the portable information terminal 50 (step S39).
When the guide information is transmitted to each portable information terminal 50 of the user who has not arrived at the meeting place, the reservation management unit 154 calculates a usage record value corresponding to the total result of the answer information (step S40). As the answer information used here, the result of totaling the number of users who are willing to participate is used. Therefore, if it is determined in step S38 that there is no intention to participate (NO in step S38), the number obtained by subtracting the number of users who do not intend to participate from the number of initially planned participants. Is used as the number of users who are willing to participate (step S40).

  When the actual usage value is calculated, the reservation management unit 154 calculates the total amount of input resources according to the reservation information (step S41), and thereafter performs the same processing as steps S14 to S23 in FIG. Step S42 to Step S51). Here, in step S43, if the score value is not outside the reference value, the reservation management unit 154 generates information indicating that the location has not changed, and transmits the information to the mobile information terminal 50 of the reservation person (step S43). S51).

Next, the operation of the portable information terminal 50 will be described using the flowchart of FIG.
When the user ID and password are input from the user and a login request is input from the user, the control unit 506 of the portable information terminal 50 determines whether authentication has been established (step S71). This login may be performed, for example, in the morning of the event scheduled to be participated by the user, or may be kept in the login state after being performed once at the start of use of this service. As the user ID, information for identifying the user is used. For example, a student ID or the like can be used. When the login process is established, the process is terminated when the login state is not authenticated, and when the authentication is established, measurement of the current position of the portable information terminal 50 is started (step S72).

When the position information is obtained, the control unit 506 generates a history of the obtained position information as an action log, and transmits it to the facility management server device 10 together with the login ID at regular time intervals. Here, the control unit 506 receives map information, which is a map representing the campus including the meeting place, transmitted from the facility management server apparatus 10 in response to the transmission of the action log, and corresponds to the current location on the map. Display your position in position.
The control unit 506 arrives at the current location based on whether the current location matches the meeting location (destination) of the planned participation event that is the date and time of the current day of the participation event information stored in the storage unit 501. It is determined whether or not (step S74). When the vehicle arrives at the destination, information indicating the arrival is transmitted to the facility management server device 10 together with the user ID (step S82).

  On the other hand, when the user has not arrived at the destination, the touch panel displays a screen for receiving the inquiry information transmitted from the facility management server device 10 indicating whether or not there is a willingness to participate and inputting an answer indicating whether or not there is a willingness to participate. An answer is input according to the touch operation from the user. If an answer indicating that there is no intention to participate is input, it is transmitted to the facility management server device 10 (step S76), and the process is terminated. On the other hand, when an answer indicating that there is a will to participate is input, the control unit 506 measures the current location again and determines whether or not the current location is the same as the previously measured current location (step S77). If it is the same as the position measured last time, the guidance information to the meeting place transmitted from the facility management server device 10 is received, displayed on the touch panel 505, and guidance processing is performed (step S78).

On the other hand, if the position is different from the previously measured position, the control unit 506 determines whether or not the meeting place is approached (step S79). If not, the process proceeds to step S78 to perform guidance processing. .
After the guidance process in step S78, or if it is determined that the vehicle is approaching the meeting place (step S79-YES), it is determined whether or not the meeting place has been reached (step S80). If so, the process proceeds to step S77. If the destination has been reached, the guidance process is terminated (step S81), and the facility management server device 10 is notified that the destination has been reached (step S82).

Next, calculation of the score value will be described.
When a professor reserves a place to give a lecture, the actual usage value at the time the lecture was last held is read, and the ratio (score value) obtained from the actual usage value and the total amount of input resources at the reservation target location Whether or not to register this reservation information is determined based on the ratio that is the reference value. Whether or not it is the previous lecture can be specified based on the ID assigned to the lecture.
For example, when a place where the number of accommodated persons is 50 is reserved as a place for lectures, a determination is made using the actual use value based on the previous number of participants in the lecture. Thus, for example, if the number of participants in the past is as small as 20 people with respect to 50 people, the room with the number of people (30 people) that is less than 50 people at the time of this reservation registration Can be obtained as an alternative.

  For example, when the same event has not been held in the past, the use result value can be estimated and used. Here, a case will be described in which the calculation is based on the planned number of participants and the number of people accommodated in the meeting place. Also, a case will be described where, for an event where the planned number of participants is 30, when a room having a capacity of 50 people is reserved, it is determined whether the reservation registration may be performed or the room needs to be changed. .

  Assuming a case where the planned participation number is 30 people and these 30 users stay from the use start time (for example, 13:00) to the use end time (for example, 15:00), And the value per hour (in this case, divided by 2) is calculated as the estimated usage record value a. Then, the input resource total b is calculated. The total input resource b is obtained by calculating the product of 50 people and 60 minutes. Then, a ratio between the actual usage value and the total amount of input resources is calculated, and this ratio is compared with a reference value stored in association with this meeting place to determine whether or not it is outside this reference value. For example, if the ratio between the actual usage value and the total amount of input resources is C and the reference value is D or more, if C is D or more, it is determined that the value is within the reference value. When it is less than D, it is determined that it is outside the reference value. If it is determined that it is outside the standard value, the room to be reserved is a room with a small number of people, and there is no reservation between the use start time and the use end time. , To the portable information terminal 50 of the reservation person. Further, when a room to be used as an alternative has already been reserved, an alternative may be obtained by determining whether or not the reserved room can be changed to another room.

  In addition, for example, information other than the number of accommodated persons can be used as the total input resource. For example, the conditions related to the use of equipment per room are: room area 2 square meters / person, electricity charge conversion 0.02 yen / 1wh, equipment 500,000 yen / 1 unit, and room area 100 square meters When the amount is 5000 wh and the equipment is equivalent to 500,000 yen, and 50 users with different IDs participate for 100 minutes, the score value is normalized to 100. Then, the score value is calculated from the planned participation number obtained from the portable information terminal 50 as the reservation information, the amount of power scheduled to be used, the price per unit of the equipment to be used, and the conditions related to the use of the equipment per unit. Is calculated. Then, the obtained score value is compared with the normalized score value, and when the obtained score value is within a certain range of the normalized score value, it is determined as being within the reference value and out of the certain range. When it is, it determines with it being out of a reference value.

In the above-described embodiment, when an answer indicating that there is an intention to participate is obtained in step S75, the answer may be transmitted from the portable information terminal 50 to the facility management server apparatus 10.
Further, in the above-described embodiment, the case where the guide information is transmitted to the portable information terminal 50 of the user who has not reached the meeting place has been described. However, the guide information may be transmitted to the local guide information display device 30 and output. it can. Further, it is possible to output by voice the location where the event to be held is changed as guidance information by voice from the local speaker 40.
Further, whether or not there is an intention to attend can be input not only from the portable information terminal 50 but also using the infrared remote controller 208 or the push button 207 for the disabled.

In the embodiment described above, the calculated usage record value can be used in the following cases.
(1) It can be used to determine whether or not to change a room reserved as a meeting place to another room before the start time of an event such as a class, seminar or conference.
(2) Accumulated usage record values are stored, and when there is a request for registration of another reservation information, it is used as a reference for the past record and used to determine whether or not the reservation information can be registered. . In the past, teachers and clerical staff sometimes made judgments based on past experience and memory about past usage results. However, by accumulating actual data, Even if a person with little memory is making a reservation, it is possible to make a reservation for a place close to the entity. In addition, when replacing a reserved place with another room that has already been reserved for a certain reservation, it is necessary to grasp the actual usage of the other rooms, but using the actual usage values matched the actual situation. A flexible change can be facilitated.
(3) If it is found immediately before the meeting date and time that the number of people who want to participate is larger than the scheduled number of people, it is used for searching when assigning a room with a larger number of people than the reserved meeting place. For example, if the number of prospective participants is A, in anticipation of participation cancellation, a room with a capacity of B people, which is smaller than A, is reserved, and the number of people who are willing to participate in step S38. When it is determined that there are more than B people, it can be used when changing to a larger room.
(4) Since it has been found that the event does not end by the end date and time included in the reservation information before or after the event starts, when it is desired to extend the end date and time, when determining whether or not the place can be reserved until the end date and time Use.
(5) For example, when a room with a capacity of 50 people is reserved and used and there are 10 participants, the next event (for example, the next lecture of the same teacher) will have a capacity of 50 people. It is used when estimating whether or not half rooms (rooms with a capacity of about 25 people) are acceptable.

  According to the embodiment described above, for example, a room with a capacity of 12 people is reserved in order to hold a conference with 10 participants, but if a participant does not participate in the stage 10 minutes before the start of the conference, If a response is received from 3 people, the reservation will be changed from a room with 12 people to a room with 8 people, and the planned participants will be contacted about the changed room. You can gather in a later room.

  According to the embodiment described above, on the day when there is an event scheduled to participate by the portable information terminal 50, the current position of the user is detected in real time, the will of participation is confirmed, and the final number of participants is calculated. Go to determine if it is better to keep the reserved meeting place or change the reserved place. Then, it is possible to determine whether or not to change the reserved location from the situation of the number of users who are willing to actually participate in the reserved location, and to change it as necessary. Thereby, it is possible to prevent the number of users who have applied for participation in advance from the number of users who are actually willing to participate, and the facility can be used effectively.

  In addition, according to the above-described embodiment, guidance information is displayed on the touch panel 505 for users who have not reached the meeting place even after a predetermined time before the start of the event. Can be encouraged. For example, a user who wants to go to the meeting place but does not know how to proceed to the meeting place or a user who is heading to the wrong place can be guided to move to the correct meeting place.

Further, according to the above-described embodiment, the number of prospective participants after the reservation is detected, and it is determined whether or not the reserved place needs to be changed in consideration of the detection result. Thereby, even if a reservation person makes a reservation based on a professor's request or his / her experience, it is possible to grasp whether or not the reserved place corresponds to the actual number of participants. Moreover, a place can be changed as needed based on the grasping result. In addition, if the prospective participant has not arrived at the venue (reserved place), he / she will confirm whether or not he / she intends to participate. Even if the number of planned participants is different from the number of people who are willing to go to the venue, after considering the number of people who changed their will to not participate after applying as a prospective participant, It can be determined whether or not it is better to change from the reserved place to another place.
Therefore, according to this embodiment, it is possible to reduce the difference between the actual participants and the number of persons accommodated in the reserved place.

In this embodiment, the resource is a resource that can be used by the user at the place. For example, the resource data includes at least one of the size of the place and the equipment that can be used at the place. It may be.
In addition, the reservation management unit 154 can accept and make a reservation when the reservation is possible, and if the determination is made later after recognizing the expected number of participants after the reservation, the reservation already made Can also be maintained (leave unchanged).
The inquiry to the user can also be made before a predetermined time from the start of use of the place or after a predetermined time has elapsed since the start.
Further, the information for guiding to the reserved place can be information including information for prompting or information for guiding the place.

  Further, a program for realizing the functions of the facility management server device 10 and the portable information terminal 50 in FIG. 1 is recorded on a computer-readable recording medium, and the program recorded on the recording medium is read into a computer system. Facility management may be performed by executing. Here, the “computer system” includes an OS and hardware such as peripheral devices.

Further, the “computer system” includes a homepage providing environment (or display environment) if a WWW system is used.
The “computer-readable recording medium” refers to a storage device such as a flexible medium, a magneto-optical disk, a portable medium such as a ROM and a CD-ROM, and a hard disk incorporated in a computer system. Further, the “computer-readable recording medium” refers to a volatile memory (RAM) in a computer system that becomes a server or a client when a program is transmitted via a network such as the Internet or a communication line such as a telephone line. In addition, those holding programs for a certain period of time are also included. The program may be a program for realizing a part of the functions described above, and may be a program capable of realizing the functions described above in combination with a program already recorded in a computer system.

  The embodiment of the present invention has been described in detail with reference to the drawings. However, the specific configuration is not limited to this embodiment, and includes designs and the like that do not depart from the gist of the present invention.

DESCRIPTION OF SYMBOLS 1 Facility management system 10 Facility management server apparatus 20 Facility management satellite system 30 Campus guidance information display apparatus 40 Campus speaker 50 Portable information terminal 60 Campus location information transmission apparatus 70 GPS satellite 80 Business server

Claims (5)

A reservation input section for inputting reservation information for designating a place to be used on campus,
A user number input unit for inputting the number of users using the place;
A storage unit for storing resource data representing the scale of the resource of each place for each place on the premises;
A calculation unit that calculates a score value representing a relationship between the resource data corresponding to the designated location and the number of users;
A comparison unit that compares the score value with a reference value corresponding to the designated location;
If the comparison result of the comparison unit satisfies the reference value, it is determined that the designated place can be reserved, and if the comparison result does not satisfy the reference value, whether or not to change the location And a reservation management unit that transmits the inquiry to the reservation person who made the reservation. An answer receiving unit for receiving an answer from the reservation person;
When the reservation management unit obtains an answer indicating that a place change is agreed from the reservation person, the reservation management unit extracts a place where a score value satisfying the reference value is obtained from places different from the designated place. The facility management system according to claim 1, wherein information indicating that the location is changed to the extracted location is transmitted to the reservation person. A contact storage unit for storing the contact information of the user;
An inquiry unit that transmits an inquiry as to whether or not there is a willingness to go to the reserved place to a terminal device corresponding to the contact information of the user;
A receiving unit for receiving an answer to the inquiry,
The reservation management unit extracts a place where a score value satisfying the reference value is obtained based on the resource data and the number excluding the number of users who are not willing to be represented by the answer from the number of users, 3. If the extracted location is different from the reserved location, an inquiry as to whether or not to change to the extracted location is transmitted to the reservation person who made the reservation. Facility management system. A user detection unit for detecting a user existing in the reserved place;
The reservation management unit extracts users who have not arrived at the reserved place a predetermined time before the use start time of the place based on the detection result of the user detection unit, and extracted use The facility management system according to claim 3, wherein information for guiding to the reserved place is transmitted to a terminal device corresponding to the contact information of the person. The reservation input section inputs reservation information that specifies the location to be used on campus,
The number-of-users input unit inputs the number of users who use the place,
The calculation unit refers to a storage unit that stores resource data indicating the size of the resource of each location for each location on the premises, and represents the relationship between the resource data corresponding to the designated location and the number of users Calculate the score value,
The comparison unit compares the score value with a reference value corresponding to the designated location,
The reservation management unit determines that reservation of the designated place is possible when the comparison result of the comparison unit satisfies the reference value, and when the comparison result does not satisfy the reference value, the location The facility management method characterized by transmitting an inquiry as to whether or not to change to the reservation person who made the reservation.

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