JPS6358553A - Display system for error countermeasure of electronic computer system - Google Patents

Abstract

PURPOSE:To perform the quick processing with a simple operation by providing a message file into a memory device to store the identification code of an error, the corresponding message number and a message text respectively. CONSTITUTION:With input of an error identification code produced from a display device 1, a code processing means 3 extracts a factor code corresponding to said identification code out of a code combination table 6 of a memory device 5. Then the corresponding factor message sentence is taken out of a factor message table 7. At this time, a countermeasure code for recovering error is also taken out. Then a countermeasure message sentence is taken out of a countermeasure message table 8. These extracted factor and countermeasure message sentence are displayed on the device 1 or a printer 2 via a message output means 4. With input of plural error identification codes, an error factor common with each error is detected through the table 6 and therefore an optimum factor countermeasure message sentence is selected and delivered.

Description

Detailed Description of the Invention [Purpose of the Invention (Industrial Application Field) The present invention relates to an error countermeasure display method for outputting causes and countermeasures for errors occurring in a computer system to a display device or a printing device. It is something.

(Prior Art) Conventionally, in a computer system for monitoring or controlling, for example, when an error is detected by software within the system, an error number and a simple message are output to a display device or a printing device.

(Problem to be solved by the invention) In the conventional method described above, a manual containing the cause of the error and countermeasures is determined based on the output error number and a simple message, and that manual is used. Therefore, the operator has to investigate the error, which poses a problem that the investigation takes time.

In addition, in electronic computer systems with large-scale and complex responsibilities, mutual g! of multiple error messages output! There was a problem in that it took a lot of time to estimate the cause and decide on countermeasures while considering luck.

SUMMARY OF THE INVENTION An object of the present invention is to provide an error countermeasure display method for a computer system that solves the above-mentioned problems and enables faster error countermeasure processing.

[Structure 1 of the Invention (Means for Solving the Problem) In order to achieve the above object, the present invention provides a message file in the storage device of the computer system, and stores an error identification code and a corresponding one in the message file. One or more message numbers and message original texts are stored.

(Effect) If you receive the identification code of the error that occurred,
Select the main cause and countermeasure for the error using an AND condition that finds a message number that is common to each error from among one or more message numbers stored in response to the identification code of each error. Decide and output to a display device or printing device.

(Example) Embodiments of the present invention will be described below with reference to FIG. .

FIG. 1 is a schematic diagram showing the configuration of an embodiment of the present invention. In the figure, 1 is a display device, 2 is a printing device, 3 is a code processing means, 4 is a message output means, 5 is a storage device,
6 is a code combination table, 7 is a cause message table, and 8 is a countermeasure message table.

FIG. 2 is a flowchart explaining the processing contents.

In step 21, an error identification code that has occurred in the computer system is input from the display device 1.

Upon receiving the input error identification code, the code processing means 3 retrieves a cause countermeasure message corresponding to the error identification code from the storage device 5.

That is, in step 22, the code combination table 6
First, the cause code corresponding to the error identification code is extracted from the error identification code.

Next, in step 23, the cause message text corresponding to the cause code is extracted from the cause message table 7. At this time, a countermeasure code indicating a countermeasure for error recovery is also taken out.

Finally, in step 24, a countermeasure message text is extracted from the countermeasure message table 8 in order to correspond to the countermeasure code.

The cause message and countermeasure message corresponding to the error identification code retrieved from the storage device 5 in this manner are passed to the message output means 4.

The message output means 4 outputs the received cause message and countermeasure message to the display device 1 or printing device @2 (step 25).

If multiple error identification codes are entered,
In the code combination table 6, by searching for an error cause common to each error from among one or more error causes stored corresponding to the identification code of each error, a more optimal cause can be found. Select the countermeasure message text and output it.

As is clear from the above explanation, it is now possible to investigate the causes and countermeasures for errors in computer systems that conventionally relied on documents using the information contained in the storage device, reducing the dependence on documents. I can do it.

Furthermore, since it is only necessary to input the error identification code from the display device, time can be saved when an error occurs that requires immediate processing.

Furthermore, even if a combination of multiple errors is specified, the computer will narrow down the cause of the error using an AND condition, allowing prompt processing.

In the embodiments described above, similar effects can be obtained even in a computer system having only one of an output light display device and a printing device.

[Effects of the Invention] As described above, according to the present invention, it is possible to output and display the causes and countermeasures for errors with a simple operation of inputting the identification code of the error that has occurred.

[Brief explanation of the drawing]

FIG. 1 is a configuration diagram showing an embodiment of the present invention, and FIG. 2 is a flowchart for explaining the operation. 1...Display device 2...Printing device 3...Code processing means 4...Message output means 5...Storage device 6...Code combination table

Claims (2)

[Claims] (1) A code combination table containing an error identification code and one or more message numbers corresponding to it, a cause message table that stores the original text of the cause message, and the cause of the countermeasure message for each error. An electronic computer characterized in that it has a countermeasure message table, selects the cause of an error and a countermeasure according to a message number corresponding to an error identification code, and outputs the cause of the error and countermeasure to a display device or a printing device. Error countermeasure display method in the system. (2) When multiple errors are detected, by searching for a common message number from among the multiple message numbers corresponding to the identification code of each error, the main cause and countermeasure for the error are selected, and the display device An error countermeasure display method in a computer system according to claim 1, characterized in that a message indicating the cause of the error and a countermeasure message is output to a printing device.