JPS63310094A - Transactor - Google Patents

Abstract

(57) [Summary] This bulletin contains application data before electronic filing, so abstract data is not recorded.

Description

[Detailed Description of the Invention] [Objective of the Invention 1 (Field of Industrial Application) The present invention relates to a transaction device, and more particularly to a transaction device such as an automatic deposit machine that operates unattended even on holidays of financial institutions. .

(Prior art) Unmanned automatic deposit machines, etc., which operate without an attendant being around, have been in practical use at financial institutions for some time, but recently, such unmanned automatic deposit machines, etc. operation is creating unexpected problems.

In other words, from several to more than 10 units! When Ineru cash corners equipped with 71 deposit machines are operated unmanned, the number of visitors per day can range from several hundred to several thousand. Under such operating conditions, there is a risk of forgetting or losing transaction media such as transaction cards, passbooks, etc., and transaction media such as cash, which would not have been a problem in the past when operating a single automated teller machine. It started to stand out.

If you have left something behind or lost something, a well-intentioned third party who finds it later and tries to pick it up and deliver it to the bank, but there are no staff in charge on holidays, etc. Because there is no staff in charge, pick up
A situation arises in which it is not possible to deliver q goods and it is difficult to deal with them.

In such cases, it may be possible to provide the transaction device with a lost item storage function, or simply providing the transaction device with a storage function would prevent the insertion of lost items such as envelopes or commuter pass holders that cannot be handled by the transaction device. , a problem arises in that it causes a failure of this device.

(Problems to be solved by the invention) As mentioned above, in conventional unmanned transaction devices,
Since there is no storage function, it is impossible to respond to the good intentions of those who find lost items, and even if there is a storage function, the device may malfunction.

Therefore, in the present invention, we decided to store only specified media,
It is an object of the present invention to provide a transaction device that can respond to the good intentions of those who find lost or forgotten items and that does not cause device failure.

[Structure 1 of the Invention (Means for Solving Problems) The transaction device of the present invention has a normal operation mode in which the transaction medium is entered and exited based on the transaction information of the transaction confirmation medium, and a depositing operation of the transaction confirmation medium and the transaction medium. and a switching control means that switches the operation mode of the transaction device main body and has the ability to specify a deposit medium in the deposit mode, and in the deposit mode, only the specified deposit medium can be used. It was designed to hold the following.

(for production) The operation of the apparatus having the above configuration will be explained below.

The switching control means switches the operation mode of this device to the storage mode as necessary, and specifies the medium to be stored at this time.

As a result, the transaction device enters the deposit mode, and
Only designated media will be stored. After this, the switching control means switches the device into normal operating mode.

(Example) The present invention will be explained in detail below.

A transaction device 1 shown in FIG. 1 is a transaction device that performs analogous operations for transaction media such as banknotes and coins based on transaction information such as account numbers and user names attached to transaction confirmation media consisting of a cardholder passbook for transactions. The main body is hereinafter referred to as the "main body". ) 2, a switching control means 3 installed in a place other than the main body 2, such as a monitoring center of a financial institution, and connected to the main body 2 through a public line; It has a computer 4.

The main body 2 includes a main body control section 5 connected to the switching control means 3 and the center calculation hall 4 through a public line, and a banknote connected to this main body control section 5! 2! X-processing unit 6, coin processing unit 7, card/passbook processing unit 8, display/input crab unit 9, voice guidance unit 10. It includes an attendant operation unit 11, a storage section 20, and an intercom 12.

The main body control section 5 is a CPU that controls the entire device.
13, a program memory 14 containing an IIL[I] program for controlling the operation of this device in a normal operation mode and a custody mode, and a transaction memory 15 for storing transaction information in this device.

The banknote processing unit 6 is configured to issue receipts, send out paid banknotes, take in deposited banknotes, and discharge rejected banknotes.

The coin processing unit 7 is configured to send out paid coins, discharge rejected coins, and take in deposited coins.

The card/passbook processing unit 8 is adapted to take in and send out cards and passbooks as transaction media.

The coin processing unit 7 is configured to send out paid coins, discharge rejected coins, and take in deposited coins.

The card/passbook processing unit 8 is adapted to take in and send out cards and passbooks as transaction media.

The display/entry crab knit 9 is equipped with an input function, for example, a transparent touch panel 33, for performing input operations by customers, and a display section (for example, a CRT display) 16, which displays guidance during input operations.

The voice guidance unit 10 is configured to output various kinds of guidance information by voice to each user.

The staff operation unit 11 is a unit for a staff member to check various operating states of the device.

The storage unit 20 is configured to store transaction confirmation media and transaction media.

The switching control means 3 includes an intercom 22 connected to the intercom 12 via a public line, and a monitoring unit 21 having a human power section and a display section connected to the main body control section 13 via a public line. are doing. and,
The constantly changing operating status of the main unit 2 (e.g. cash shortage, main unit 2
It is possible to display on the display section an abnormal operation of the main body 2, etc., and to issue an operation command (for example, a command to stop or start handling) to the control program of the main body 2 by inputting from the input section.

FIG. 2 shows the external configuration of the main body 2. As shown in FIG.

This main body 2 is installed, for example, in a cash corner of a financial center. A part of the casing 2A of the main body 2 is embedded in the wall surface 40 of the cash corner.
On the front side of A, there are a banknote entrance/exit 31 that constitutes the banknote processing unit 6, a card/passbook entrance/exit 32 that constitutes the card/passbook processing unit 8, a touch panel 33 that constitutes the display/input unit 9, and a coin processing unit 7. A coin entrance/exit 34 is provided.

Roughly speaking, the interphone 12 is attached to the wall surface 40 in which the housing 2A is embedded.

Furthermore, an attendant operation unit 11 is arranged at the deepest part of the housing 2A.

Next, a certain well-intentioned user can carry out the operation of the device configured as described above by purchasing cash, cards, etc. near the main unit 2 or inside the cash corner.
Taking as an example a case where a lost item such as a bankbook is found, an explanation will be given with reference to the flow chart shown in FIGS.

The person who found the lost item first contacts the intercom 22 of the switching control means 3 using the intercom 12. The monitoring center staff member contacted by the intercom 22 asks the person who found the item about the contents of the lost item, and confirms whether it is a transaction confirmation medium, transaction medium, or something else (e.g., wallet, umbrella, etc.). .

If the lost item is a transaction confirmation medium or a transaction medium, the system informs the finder that the lost item should be kept in the main body 2 and the key number (for example rllj) necessary for the deposit operation, and also tells the finder that the lost item should be kept in the main body 2 and the key number (e.g. The inspection unit 21 issues a command to the CPU of the main body 2 to switch the operation mode of the main body 2 to the custody mode as described in detail below.

Having received this command, the CPU 13 of the unoccupied main body 2 calls the program for the "deposit mode" from the program memory 14 and starts the "deposit mode".

In this storage mode, first, as shown in FIG. ).

The key numbers are ``11'' for banknotes and ``1'' for lost items.
2" is a card, "13" is a passbook, and "14" is a coin, and so on.

The finder who saw the storage guide information inputs the key number "11" given by the staff via the intercom 12 (Sr.
1>.

With this key manual input, the main body 2 switches to the banknote type mode (Sr3) in response to the key number "11", and displays the banknote type mode (Sr1) as roughly shown in Figure 3 (b>). , prompting the user to press the amount (5T5), and when the amount information is pressed from the touch panel 33 (Sr6), the user confirms this and displays a message for bill insertion on the display unit 16 (Sr7).

Further, after step 4, if the amount information is not pressed for a predetermined period of time or if cancellation information is input from the touch panel 33, the deposit mode ends.

Next, after the banknote insertion display in step 7, CPt
The bill slot 31 opens under the control of J13 (ST8).

After this, if a predetermined period of time elapses and a timeout occurs, or if cancellation information is input from the touch panel 33 (ST
9), the bill slot 31 is closed (ST10>. On the other hand, if the cancellation information is not pressed in step 9, the bill slot 31 is closed or the process returns to step 9 (STI 1).
).

After that, the CPU 13 determines whether or not there are banknotes in the banknote entrance/exit 31 according to the program of the deposit mode (5T12), and if there are no banknotes, the CPU 13 ends the deposit mode,
Furthermore, if there are banknotes, the process moves to the next step. If there are banknotes, after counting them (ST13
), the bill is sent to the storage section 20 and stored therein (ST14), and the amount of the deposited bill is printed on a journal (ST15).

In general, the banknote processing unit 6 issues a slip (receipt) to the finder to prove that the banknote has been deposited (5T16).
After displaying the thank you information shown in Figure 3(a) on the display (S
T17), exit the deposit mode and return to the normal transaction mode.

According to the operation of this device as described above, the device 2
In addition, the person in charge of the monitoring center can check the type of lost item and open only the corresponding deposit slot (in the above-mentioned embodiment, the bill slot 31) to deposit the lost item. After depositing, the system immediately switches to normal transaction mode. Therefore, it is possible to respond to the good intentions of the finder while avoiding the possibility that an unexpected item that can be deposited is inserted into the main body 2 and causes a malfunction, etc., and also prevents the user from having trouble with future transactions. do not have.

Although the above explanation deals with the case of depositing banknotes, the present invention is not limited to this, and it is of course possible to deposit cards, bankbooks, or coins.

In other words, when depositing a card, enter the key number "12" in step 2, when depositing a passbook, enter the key number "13", and when depositing coins, enter the key number "14". The finder will be contacted via the intercom 22. When the finder inputs the key number "12" in step 2, the card storage mode is entered (ST18). Roughly speaking, when a finder inserts a lost card into the card/passbook' entrance 32 (ST19), a sensor (not shown) detects this card. Under the control of the CPU 13 that receives this detection signal, the card 7/passbook entrance/exit 32 opens (ST20>), whereby the card is sent to a card reader (not shown) of the card/passbook processing unit 9 and attached to this cart. Transaction confirmation information is read (ST21>).

Note that in the custody mode, it is not necessary to read the card by the card reader.

Next, this card is sent from the card/passbook processing unit 8 to the storage section 20 and stored under the control of the CPU 13.

Also, the fact that the card was deposited is recorded in the journal (S
T22>, after the previously described step 16.17 is executed, the process returns to the normal transaction mode.

When depositing a passbook, steps 23 to 27, which are the same operations as in the case of depositing a card described above, are executed.

In addition, in the case of coin deposit, the finder inputs the key number "14" in step 2 to enter the coin deposit mode (ST28>, and after the coin deposit operation is performed by the coin processing unit 7, Step 16.
17 is executed.

The present invention is not limited to the embodiments described above, and various modifications can be made within the scope of the invention.

For example, in the above-described embodiment, a case has been described in which banknotes, bankbooks, cards, and coins are individually deposited, but the present invention is not limited to this, and two or more of these types can also be deposited at the same time.

In addition, when depositing a found item with this device, the finder's card or bankbook is inserted into this device one after the found item, and the finder's name is recorded in a journal by reading the finder's name etc. It is also possible to do so.

As an application example of the present invention, in addition to the transaction confirmation medium and transaction medium described above, a dedicated box for storing found items such as wallets is provided near the main body 2, and a monitoring unit 21 monitors the opening and closing of the door of the box. An example of this is something that has the function of keeping a wallet, etc., by command.

[Effects of the Invention] According to the present invention described in detail above, the storage function of the transaction device itself is exercised as necessary, and only the stored media is stored. At the same time, we can provide a transaction device that can ensure smooth operation of the device.

[Brief explanation of the drawing]

Fig. 1 is a lock diagram showing the configuration of an embodiment of the device of the present invention;
The figure is a perspective view of the main body of the device, and Figures (a) and (b) are flowcharts showing the operation of the device in the storage mode, respectively. 1... Transaction device, 2... Transaction device main body, 3...
- Switching control means.

Claims (2)

[Claims] (1) A transaction device main body having a normal operation mode in which the transaction medium is transferred in and out based on the transaction information of the transaction confirmation medium, and a deposit mode in which the transaction confirmation medium and the transaction medium are deposited;
A transaction characterized in that the transaction device has a switching control means having a function of switching the operating mode of the transaction device main body and specifying a deposit medium in the deposit mode, and deposits only the specified deposit medium in the deposit mode. Device. (2) The transaction device according to claim 1, wherein the deposit medium is selected from transaction confirmation media such as transaction cards, passbooks, and transaction media such as banknotes and coins.