JPS63245766A - Consultation terminal equipment - Google Patents

Abstract

PURPOSE:To automate commodity guiding work by providing the titled equipment with a means for storing the contents of commodities as moving pictures based on natural pictures. CONSTITUTION:The retrieval data of a required commodity are inputted from a key entry part 5 such as a touch panel and a keyboard. A data processing control part 6 retrieves information indicating the commodity concerned based on the retrieving data and sends an information retrieving data signal 11 obtained as the retrieved result to a natural moving picture file part 7 such as a video disk. The file part 7 stores respective commodities such as trips and bridal consultations which are not substances as moving picture data, and when the data signal 11 is inputted, outputs the moving picture data of the specified commodity to a display control part 8. A processing part 6 outputs a character display signal 13 for displaying guide information at the time of the input or a supplementary explanation term to the control part 8. The control part 8 sends a display signal 14 obtained by synthesizing the animation data and the display signal 13 to a display part 9 and the display part 9 displays both the moving picture data and character data simultaneously.

Description

[Detailed Description of the Invention] [Industrial Field of Application] The present invention relates to a consultation terminal device used for product information, purchase consultation, etc. In particular, the present invention searches for information on a product desired by a customer by key input, and retrieves the information. The present invention relates to a consultation terminal device capable of performing sales activities by displaying natural video images related to products obtained as a result of a search on a display unit.

[Conventional technology]

Products that are not conventional products (e.g. travel, bridal consultation, etc.)
In sales activities, sales activities are carried out by presenting customers with a catalog printed with fragmentary still images, or by showing a videotape made about the product on a television receiver. We are conducting PR activities.

[Problem that the invention seeks to solve]

Conventional sales activity methods such as those described above are inefficient because they cannot automatically select information regarding products desired by customers. Furthermore, it is difficult to grasp the contents of the product with still image printed materials such as catalogs, and on the other hand, with videotapes, much information other than the information requested by the customer is forced to be shown, which can lead to unfavorable customer reviews. There are drawbacks.

An object of the present invention is to eliminate the drawbacks of the conventional means for providing information on products that are not goods, as described above, to enable a customer to easily select information on products desired by the customer, and to display the contents of the product in a moving image. To provide a consultation terminal device that allows people to efficiently understand the contents and value of products by doing so.

[Means for solving problems]

The consultation terminal device of the present invention has a key input section, a data processing control section, a natural image video file section, a display control section, and a display section, and performs data processing by inputting search data in the key input data section. It has a function of performing information search processing in the control section, selecting a natural moving image (video image) from the natural image moving image file section based on the information of the processing result, and displaying it on the display section by the control operation of the display control section. .

That is, the consultation terminal device of the present invention includes a key input section for inputting search data regarding a desired product, and information search data for inputting a key input data signal from the key input section to search for a natural image video file. a data processing control unit that outputs a signal and a character display signal for instructing character display information; and a data processing control unit that inputs the information search data signal and outputs a natural image video image regarding the specified product as a natural image video signal. a natural image video file section, a display control section that inputs the character display signal and the natural image video signal and outputs a display signal obtained by combining them, and a display section that inputs the display signal and displays it on a display screen. It is composed of:

〔Example〕

Next, embodiments of the present invention will be described with reference to the drawings.

FIG. 1 is a block diagram showing the configuration of an embodiment of the present invention.

In FIG. 1, search data regarding a desired product is inputted from a key input unit 5 such as a touch panel or a keyboard. Based on the key input data signal 10 outputted from the key input section 5, the data processing control section 6 searches for information indicating the corresponding product, and uses the information search data signal 11 as a result of the search on a natural product such as a video disc. The image is sent to the video file section 7.

The natural image/video file section 7 stores in advance video data representing various types of non-commercial products such as travel and bridal consultations, and when the information search data signal 11 is inputted, the data specified therein is stored. The video data corresponding to the product being displayed is output to the display control section 8 as a natural image video signal 12. The data processing control unit 6 also outputs to the display control unit 8 a final character display signal 13 that displays guidance information for key input and supplementary explanations regarding displayed video data in characters. The display control unit 8 is
A display signal 14 which is a composite of the natural image moving image signal 12 and the character display signal 13 is sent to the display section 9, and the display section 9 thereby displays both the moving image data and the text data at the same time. In this way,
On the display section 9, guidance information for key input is first displayed in text, and then a video related to the product that corresponds to the customer's desire searched by the key input data and supplementary explanations for the video are displayed. Ru.

FIG. 2 is a perspective view showing the external appearance of the embodiment shown in FIG.

As shown in FIG. 2, when a customer 1 comes to the store, the customer sits in front of the consultation terminal device 2, and searches for the desired product using a key input section such as a touch panel according to the guidance information displayed on the display section 4. Enter data. Based on this input data, the consultation terminal device 2 searches for a product desired by the customer and displays video information and supplementary explanation items regarding the product on the display section 4 as a video image. Salesperson 3 assists customers in operations, provides advice and answers to questions about the products, and sells products that customers have decided to purchase. This is not necessary unless requested by the customer, and it is also possible to unattend product information operations.

〔Effect of the invention〕

As explained above, the present invention automates product information work by equipping a consultation terminal device with the function of searching for the product desired by the customer with the function of displaying the content of the product as a video and natural image. This has the effect of making it easier for customers to understand the content and value of non-material products such as travel and bridal consultations, which were previously difficult for customers to understand. Another advantage is that the salesperson can easily respond to customers even if he or she is not well-versed in the knowledge of the products being sold.

[Brief explanation of the drawing]

FIG. 1 is a block diagram showing the configuration of an embodiment of the present invention, and FIG. 2 is a perspective view showing the appearance of the embodiment of FIG. DESCRIPTION OF SYMBOLS 1...Customer, 2...Consultation terminal device, 3...Salesman, 4...Display section, 5...Key input section, 6...
・Data processing control unit, 7...Natural image video file unit,
8...Display control unit, 10...Key input data signal,
11... Information search data signal, 12... Natural image video signal, 13... Character display signal, 14... Display signal. /Q V-Human Kadatai language Figure 1 Figure 2

Claims (1)

[Claims] a key input section for inputting search data regarding desired products; and a key input section for inputting key input data signals from the key input section to instruct information search data signals and character display information for searching natural image video files. a data processing control unit that outputs a character display signal; a natural image video file unit that inputs the information search data signal and outputs a natural video image related to the specified product as a natural video signal; and the character display. A consultation terminal comprising a display control section that inputs a signal and the natural image video signal and outputs a display signal obtained by combining them, and a display section that inputs the display signal and displays it on a display screen. Device.