JPS6316749A - Fixed format mail generating system - Google Patents

Abstract

PURPOSE:To enable a fixed format mail to be generated at and transmitted from a text terminal regardless the communication media of a destination subscriber terminal, by making an integrated mail device hold the common part and variable part candidates of the fixed format mail corresponding to each medium, and making the integrated mail device select the variable part candidate based on a bit of selection information from the text terminal. CONSTITUTION:A fixed format mail control part 57 inserts the variable part candidate selected based on the registration control of the common part and variable part candidates of the fixed format mail, and the bit of selection information of the variable candidate from the text terminal, and controls the assembling of the fixed format mail by the variable part, and the common part. Also, the fixed format mail control part 57 holds the classification of communication media receivable by the subscriber terminal, corresponding to a subscriber terminal number, and decides the communication media which distribute the fixed format mail. Therefore, the operator of the integrated mail device 5 inputs the common part and plural variable part candidates of the fixed format mail to the fixed format mail control part 57 corresponding to each medium such as sound, a text, a facsimile, etc., through each medium input/output function of a console 6, and holds them in an accumulating part 50.

Description

[Detailed description of the invention] [Industrial application field] The present invention is connected to a switching network, and is capable of transmitting voice, text, and other information.

The present invention relates to a method for creating standard mail for multiple media in an integrated mail device that integrates and processes various media and mail such as facsimile.

[Conventional technology]

Voice mail is a means to save the trouble of making repeated phone calls when the other party is busy or absent.

In voice mail, a mail device is connected to a switching network, voice messages are temporarily stored when the communication partner is busy or absent, and the messages are then delivered to the communication partner.

In addition to voice mail, there is also text mail, which stores and delivers messages on text terminals.

There are facsimile mails that store and deliver messages from facsimile terminals. These various types of mail use different communication media, but since messages are stored and delivered in the same way, one mail device is shared among these various communication media terminals.

In the following description, since information processing devices such as computers also appear to be equivalent to communication terminals when viewed from the switching network, they will be collectively referred to as subscriber terminals.

As shown in FIG. 3, the integrated mail device 5 that integrates various communication media has conventionally included a storage section 50, a network control section 51, 52, 53 corresponding to the communication media, and an interface section, such as a voice interface section 54. It is composed of a text interface section 55 and a facsimile interface section 56.

The storage unit 50 is composed of a storage device such as a magnetic disk or an optical disk, and stores voice, text, facsimile, etc. as digital information.

On the other hand, the network control units 51, 52, and 53 perform connection control with the switching network 1, such as call origination, recovery 1 call incoming, etc., and after connecting with the subscriber terminal via the switching network 1, each interface unit Start communication with the subscriber terminal. Each of these network control units 51, 5
2.53 are each independently connected to the switching network 1, and each connection port is assigned a dedicated switching network number.

Each interface unit 54, 55, 56 has functions such as detecting requests for mail processing from each subscriber terminal and sending out operational guidance to the subscriber, and furthermore, converts the code of messages to be stored and delivered.8 Processes the communication partner. etc.,
Accumulation of messages in the accumulation section 50.

Performs extraction and transmission/reception processing with subscriber terminals.

In this configuration, the subscriber terminal 2.3.4 is connected to the integrated mail device 5 and messages are stored.

When performing retrieval, the subscriber sends a dedicated number corresponding to the communication medium of the subscriber terminal to be used, and connects the exchange network 1 to the interface section dedicated to each communication medium of the integrated mail device 5. That is, the telephone 2 is connected to the voice interface section 54, the text terminal 3 is connected to the text interface section 55, and the facsimile terminal 4 is connected to the facsimile interface section 56. Then, the connected interface section is caused to perform mail processing such as message storage and delivery.

For example, in the case of a telephone, the subscriber must press the button (P B
) The delivery destination number and the like are notified to the voice interface section 54 by a signal, and the voice interface section 54 is further caused to transfer the voice message to the storage section 50. On the other hand, when delivering mail, the voice interface section 54 causes the network control section 51 to set up a communication route within the switching network 1 based on the previously received delivery destination number, and sends the voice mail read from the storage section 50 to the destination telephone. do.

According to the above method, a subscriber can store and deliver mail by registering the entire message in the integrated mail device, and can only send mail to a subscriber terminal that uses the same media as the originating subscriber terminal. Can be sent.

[Problem that the invention seeks to solve]

However, with this method, subscribers must register all messages each time they want to store them. Therefore, even if it is a standard email in which only a part of the email changes, such as a meeting notice where only the date and time change, subscribers have to enter the information each time, requiring them to perform unnecessary operations. . In addition, the use of subscriber terminals and media for sending and receiving emails must be the same.
The communication range was limited, which was extremely inconvenient for subscribers.

In addition, if you register voice messages in advance, you can use P from your phone.
There is a method of creating an e-mail by having the e-mail device change part of the message in response to an instruction using the B-fold signal. However, even with this method, there are disadvantages such as the limited number of PB signal types, the difficulty in instructing the change operation, and the trouble of being able to check the contents of voice messages unless they are played back one after another. This is an extremely inconvenient method.

Furthermore, there is a method of giving instructions by voice using a voice recognition device, but the number of words recognized by the voice recognition device is small, the number of recognized words cannot be freely recognized, and the recognition rate is insufficient (confirmation is required). However, there are drawbacks such as the recognition device being expensive, and there are many problems in making it possible to economically create standard emails with arbitrary content.

SUMMARY OF THE INVENTION An object of the present invention is to solve the above-mentioned problems and provide a method for creating standard mails that can easily create standard mails for various media.

[Means for solving problems]

The present invention provides common parts and variable This is a standard email creation method that creates a standard email for each media, which includes a common part and a plurality of variable part candidates for variable parts, and which is sent from a text terminal. The method is characterized in that variable part candidates are selected based on the selection information and inserted into the variable part to assemble a fixed form mail of single or plural media that can be received by the destination subscriber terminal.

[Effect]

A standard email has a variable part of the email where only a part of it changes,
It forms the bulk of the email and is composed of the email common part that is common among emails. In the present invention, the integrated mail device is preliminarily stored with a fixed email common part and a plurality of variable part candidates that are semantically the same for each media, and has a display function such as a CRT, and is excellent in operability. Select email variable section candidates using a text terminal. That is, the common part and variable part candidates of the text media standard mail are displayed on the text terminal, the subscriber refers to the display, selects the variable part candidate, and causes the selected information to be transmitted from the text terminal to the integrated mail device. The integrated mail device selects variable part candidates for each media such as voice, text, facsimile, etc. based on the reception selection information.

By using the method described above, which is excellent in operability and economical efficiency, it is possible to create a fixed form mail with the same content for each medium and to send mail of various media to subscriber terminals.

〔Example〕

Embodiments of the present invention will be described in detail below with reference to the drawings.

FIG. 1 is an explanatory diagram showing one embodiment of the present invention, and FIG. 2 is an explanatory diagram showing an example of the structure of a fixed form mail.

The integrated mail device 5 of FIG. 1 includes a storage section 50. Network control unit 5
1.52.53. Audio interface section 54. Text interface section 55. In addition to the facsimile interface section 56, it is composed of a fixed form mail control section 57.

The fixed mail control section 57 is connected to the voice interface section 54.
．． Text interface section 55. Facsimile interface section 56. It is connected to the operation console 6, controls the registration of common parts and variable part candidates in standard emails, and inserts selected variable part candidates into the variable part based on the variable part candidate selection information from the text terminal, and combines the variable part and the common part. Controls the assembly of standard emails. Further, the fixed mail control unit 57 holds the types of communication media that can be received by the subscriber terminal in correspondence with the subscriber terminal number, and determines the communication medium for delivering the fixed mail.

The operation console 6 also provides voice information and text information.

It has an input/output function for facsimile information, and enables registration of common parts and variable part candidates for standard mail in the integrated mail device 5.

Now, in such a configuration, the operator of the integrated mail device 5 can send audio,
The standard mail control unit 5 stores common parts of standard mail and multiple variable part candidates to support media such as text facsimile.
7 and is held in the storage unit 50. In addition, common parts,
Variable part candidates are semantically the same between media.

After that, when the subscriber causes the integrated mail device 5 to send a fixed form mail, first, for example, the text terminal 3 sends a voice dedicated to the text terminal assigned to the integrated mail device 5 to the exchange network 1, and the text interface unit 55 Have them set up a communication route that leads to .

Then, the text terminal 3 instructs the fixed form mail control section 57 to create a fixed form mail via the text interface section 55, and then transfers the delivery destination number etc. of the fixed form mail. After that, information for selecting variable section candidates for the fixed email is further transmitted. On the other hand, the fixed form mail control section 57 temporarily holds the received delivery destination number 1 selection information in the fixed form mail control section main body or the storage section 50 .

Thereafter, when sending a fixed form mail, the fixed form mail control section 57 selects a communication medium with the destination communication terminal from the delivery destination number, sends this delivery destination number to the interface section and network control section of the corresponding communication medium, and sends the destination communication terminal. A communication path with the terminal is set within the switching network 1. That is, for example, if the destination communication terminal is the telephone 2, the fixed form mail control unit 57
is connected to the network control unit 51 via the audio interface unit 54.
The delivery destination number is sent to , and the network control section 51 sets up a communication path within the switching network 1 to reach the telephone 2 .

Then, the fixed form mail control unit 57 reads out the common part of the fixed form mail of the communication medium equivalent to the communication medium of the destination communication terminal from the storage unit 50, and delivers it to the interface unit,
The information is sent to the destination communication terminal through the communication path. For example, in the previous example, the common part of the standard email of voice media is read from the storage unit 50, and the voice interface unit 5
4 and have it sent to Phone 2. Further, when a variable part is detected while the common part is being transferred, the fixed form mail control section 57 reads out the corresponding fixed form mail variable section candidate from the storage section 5o based on the selection information for selecting the variable section candidate described above.
This variable section candidate is transferred to the interface section and transmitted to the destination communication terminal. Thereafter, if there is a common part that has not yet been transferred, this common part is transferred to the interface section and sent to the destination terminal.

After sending out the common part and variable part candidates of the fixed form mail, the fixed form mail control section 57 causes the network control section to disconnect the communication path through the interface section. In the previous example, the fixed mail control unit 57 causes the network control unit 51 to disconnect the communication path within the exchange network 1 to the telephone 2.

Next, with reference to FIG. 2, a configuration example of a fixed form mail common part and a fixed form mail variable part candidate held by the integrated mail device 5 will be described. FIG. 2 is an example of a meeting notice in the form of a standard email. The integrated mail device 5 stores "Notice of a meeting. It will open from 0 month XX day ∆ time, so please come together" as a common part of the standard mail, in each media information such as text, voice, facsimile, etc. do. For example, text information is held in JISC6226r Kanji code system for information exchange, etc., voice information is held in PCM code, etc., and facsimile information is held in MH (Modified Huffman) code, etc. In addition, the above-mentioned "month x day 8 o'clock"
The date and time part is the variable part, and the numbers r1.2. ...
, 31'' are variable part candidates to be inserted into these date and time parts. The integrated mail device 5 holds variable part candidates for each medium together with the common part.

In the above-mentioned example of the standard email, the standard email control unit 57 of the integrated email device 5 sends rlJ, r2J in the date and time portion while transmitting "Meeting...".

. . , r31", the corresponding numerical information is selected from among the variable section candidates, and is inserted into the variable section and transferred.

In addition, in the above example, only the method of assembling a standard email at the time of mail delivery was described, but it is also possible to assemble a standard email when sending selection information from a text terminal to the integrated mail device and instructing to create an email. . That is, after receiving the selection information, the fixed mail control section 57 sends the storage section 5
The standard email common part is read out from 0, and variable part candidates are read out based on the reception selection information, inserted into the variable part to assemble a standard email, and stored in the storage section 50. Then, at the time of mail delivery, the fixed form mail control section 57 reads the entire assembled fixed form mail from the storage section 50 and transmits it to the delivery destination subscriber terminal. In this manner, the present invention is applicable regardless of whether a standard email is instructed to be created or delivered.

Also, in the above explanation, only the case where the integrated mail device holds a fixed form email with one type of content has been described.
It is also possible to have the integrated mail device hold multiple types of standard mail, have the calling subscriber use a text terminal to notify the delivery subscriber number addressed to the integrated mail device, as well as standard mail type information, and have the subscriber select the standard mail. . That is, the present invention is applicable regardless of the number of standard emails held by the integrated email.

Further, in the above explanation, a case has been described in which a fixed form email is sent to a telephone using a text terminal, but the present invention is similarly applicable to a case where a fixed form mail is sent to a text terminal or a facsimile terminal. .

Furthermore, although the above example is an example of sending a standard email using a single medium, it is also possible to use a subscriber terminal that can receive multiple communication media, or when the receiving subscriber is a subscriber of multiple different media. If you can use a terminal, you can send a standard email using multiple media at the same time, such as sending a standard email with the same content on both text and audio media, or sending a standard email on facsimile and audio media at the same time. It is also possible to send

As described above, the present invention provides a method for transmitting standard emails based on the sending media type,
It is applicable regardless of the number of media.

Furthermore, in the above description, the integrated mail device is connected to the switching network for each media-compatible interface section and network control section, and is assigned an internal switching network number dedicated to each medium.

Then, when connecting to the integrated mail device from a text terminal, an example was shown in which the subscriber connects to the integrated mail using a number dedicated to the medium. In contrast to the above method, there is a method in which a network control unit common to media is provided in the integrated mail device, connected to a switching network, and a number within the switching network common to the media is assigned to the integrated mail device. In such a case, the switching network holds the media used by the subscriber terminal, and when the subscriber terminal connects to the integrated mail device, the switching network notifies the integrated mail device of the media used by the subscriber and selects the interface section. If so, the present invention is similarly applicable.

On the other hand, when connecting the integrated mail device to the delivery destination subscriber terminal, we have only described the method of having the standard mail control unit select the communication media of the subscriber terminal. It is also possible to notify the subscriber terminal communication medium to the integrated mail device and have the fixed mail control unit select the delivery communication medium. It is also possible to have the switching network manage the media used by subscriber terminals, and when the integrated mail device connects to the destination subscriber terminal, the switching network notifies the integrated mail device to select the media to be used.

As described above, the present invention is applicable regardless of the method of connecting the exchange network and the integrated mail device and the method of managing the communication media used by the subscriber terminals.

In addition, the communication path described in the above explanation is a communication path provided via a single or multiple call switches within a circuit exchange in a circuit switching network, whereas in a packet switching network, it performs a switching connection function. This is a communication path logically set on the buffer memory. In this way, the present invention is applicable regardless of the exchange method.

〔Effect of the invention〕

As described above in detail, according to the present invention, subscriber terminals of different types of media are connected to a switching network accommodating a mixture of subscriber terminals,
In an integrated mail device that integrates and processes various media mails from subscriber terminals, the integrated mail device stores common parts and variable part candidates for standard emails in advance for each media, and processes the integrated mail based on selection information from the text terminal. It becomes possible to have the device select variable part candidates and assemble and edit a fixed form mail. As a result, subscribers can also create and send standard mail from text terminals, regardless of the communication medium of the destination subscriber terminal.

As described above, according to the present invention, subscribers can easily create standard emails in various media using text terminals with excellent email display functions and ease of operation, which has a significant effect. It is something.

[Brief explanation of the drawing]

FIG. 1 is a diagram showing an embodiment of the present invention, FIG. 2 is a diagram showing an example of the structure of a fixed form mail, and FIG. 3 is a diagram showing a conventional mail creation method in an integrated mail device. 1... Switching network 2... Telephone 3... Text terminal 4... Facsimile terminal 5... Integrated mail device 6... Operation console 50. ...Accumulation unit 51.52.53...Network control unit

Claims (1)

[Claims] (1) In an integrated mail device that is connected to a switching network that accommodates a mix of subscriber terminals using different media such as telephone, text, and facsimile, and that integrates and processes mail from different media from subscriber terminals, common parts and variable parts are used. This is a standard email creation method that creates a standard email for each medium, which includes a common part and a plurality of variable part candidates for variable parts for each medium, and a selection sent from a text terminal. A method for creating a fixed form mail, which is characterized by selecting variable part candidates based on information, inserting them into the variable part, and assembling a fixed form mail of single or plural media that can be received by a destination subscriber terminal.