JPS63155856A - Call connection service system - Google Patents

Abstract

PURPOSE:To make it possible to refuse an incoming by retaining a data to instruct a terminating destination and the permission or the non-permission of the incoming, corresponding to the time of a terminal user, and connecting a transmitting opposite party terminal with a voice mail service when the incoming is not permitted. CONSTITUTION:The subscriber A (telephone number OOO) of the transmitting side opposite party terminal 20-0 requests the incoming to the incoming destination terminal of the telephone number 123. Then, in a central controlling device 23, a communication service data base controlling part 41 makes an incoming permission/non-permission searching part 42-1 search an incoming permission/non-permission control table. It is investigated whether the subscriber of the telephone number 123 has been registered in the table or not by an incoming permission/ non-permission discriminating part 42-2 through a searching information, and if it has been registered, the searching part 42-1 reads out the table by a pointer. Then, the discriminating part 42-2 decides it between the incoming and a connection to a voice mail service on the basis of a present time and of the telephone number OOO of the transmitting opposite side terminal. If it is decided to be the incoming, it is made to income to the incoming destination terminal (telephone number 123), and if it is decided to be a nay, it connects between the voice mail service 26 and the subscriber A, and performs the voice mail service.

Description

[Detailed Description of the Invention] [Summary] A call connection service system that holds data indicating the destination of a terminal user's call and whether to permit or disallow incoming calls according to the time, and sends data if incoming calls are not allowed. This device connects the other party's terminal to a voicemail service, making it possible to reject incoming calls and improving service performance.

[Industrial application field]

The present invention relates to a call connection service system, and in particular to a service system that further improves serviceability in a service system that transfers calls to a destination according to time.

Generally, electronic exchanges provide a call forwarding service in order to cope with the absence of the called party or the change of seat. In this call forwarding service, there are cases where it is desired to limit incoming calls at a moving destination to those from a specific caller and reject incoming calls from other callers.

[Conventional technology]

Regarding the call forwarding service system, the applicant has
In Japanese Patent No. 109363, a control method was proposed in which a call transfer service to a destination is performed based on a terminal user's schedule. This conventional method will be explained with reference to FIG.

As shown in FIG. 6(a), a subscriber schedule management database is prepared in common for all subscribers in the exchange,
When a subscriber whose location changes depending on the time of day wishes to transfer calls to his/her destination, the subscriber registers the time, destination, etc. in the subscriber's schedule management common database 61. That is, the schedule management common database 61 contains the subscriber name A.

B, C,...1 Personal numbers a, b, c,..., terminal numbers x, y, z,..., locations α, β, T,...9, etc. are registered in advance. . The database 61 is
As shown in FIG. 6(b), it has a schedule management table 62 in which personal numbers a, b, . . . and schedule table pointers are recorded.

As shown in FIG. 6(C), each pointer has a value at each time t.
' The subscriber's location Ji at i is recorded.

Conventionally, when a call processing program determines the incoming terminal,
By referring to the above-mentioned common database and determining the receiving terminal, the destination of the call was determined according to the subscriber's schedule.

[Problem that the invention seeks to solve]

According to the above-mentioned conventional system, all incoming call requests to a subscriber are always connected to the terminal at the location where the subscriber is present. Therefore, even if the user does not want to answer the call or wants to reject calls from other than a specific caller, the user is forced to answer the call, which is troublesome.

[Means for solving problems]

FIG. 1 is a diagram showing the principle of the present invention. In FIG. 1, the switching system with call forwarding service applied to the present invention is as follows.
This is a storage program control system that includes a memory l for storing programs and an exchange network 2. The call connection service system according to the present invention includes a memory means 3 that holds data indicating the destination of the call and whether to permit or disallow the call according to the time of the terminal user, and an incoming dial signal that indicates whether or not the incoming call is permitted by referring to the data. / A voice storage device 5 is provided. If the identification means 4 identifies that control is required, the data is accessed in response to the incoming dial signal, and if the incoming call is permitted, the sender terminal 6 and the destination terminal 7 are connected, and if the incoming call is not allowed, the data is accessed. The transmitting party's 6 terminals and the audio storage device 5 are connected.

[For production]

If incoming calls are not allowed, the destination terminal is not connected to the destination terminal, but is connected to the voice storage device, so the user of the destination terminal cannot receive or take messages from the voice storage device after completing his errands. can.

〔Example〕

FIG. 2 is a block diagram of an exchange system showing an embodiment of the present invention. In FIG. 2, 20-0 to 20-n are subscriber terminals, 21 is a switching network, and 22-0 to 22-n.
is a trunk, 23 is a central control unit, 24 is a main memory, 2
5 is a common database, and 26 is a voice storage device for voice mail message (VMS).

The common database 25 records an incoming call permission/rejection management table 30 shown in FIG. 3(a). This table records the telephone number of the sending terminal and the corresponding pointer, and each pointer records the authorized telephone number and processing details at each time, as shown in Figure 3(b). has been done. If the user of the destination terminal wishes to reject incoming calls based on the time or the other party, the user registers the time and the other party's telephone number in the incoming call acceptance/disallowance table in advance. As a result, the call processing program in the main memory 24 refers to the common database 25 to determine whether or not to receive a call when the called party has not yet been determined.

As shown in FIG. 4, the central control device 23 includes a communication service database management section 41 and a behavior management control section 42.
-L consists of an incoming call permission/rejection identification section 42-2 and a voice mail service connection processing section 42-3.

FIG. 5 is a flowchart illustrating the operation of the call connection service system according to the embodiment of FIG. The operation in FIG. 5 will be explained using FIGS. 2 to 4.

In step 51, subscriber A (telephone number "OOO") of the sending end 20-0 requests the destination terminal with telephone number "123" to receive a call, and in step 52, communication is performed within the central control unit 23. The service database management unit 41 causes the call reception permission/rejection search unit 42-1 to search the call reception permission/rejection management table 30 shown in FIG.
In step 53, the unauthorized identification unit 42-2 detects the telephone number "
123'' is registered in the incoming call permission/rejection management table 30. If it is registered, in step 54, the incoming call permission/rejection search unit 42-1 performs a check as shown in FIG. 2(b).
The incoming call acceptance/disapproval identification unit 42-2 reads out the table using the pointer, and based on the current time and the telephone number of the sending party's terminal - in this case, the telephone number "OOO" -
5, it is determined whether the call is incoming or a voice mail service (VMS) connection. If the call is incoming, in step 56 the destination terminal (
If not, the VMS connection processing unit 42-3 connects the VMS 26 to the subscriber and provides voice mail service in step 57.

In step 53, if the destination terminal is not registered in the call reception permission/rejection management table, according to the normal call connection,
To directly receive a call at a destination terminal without using a voice mail service.

〔Effect of the invention〕

As explained above, according to the present invention, by preparing an incoming call acceptance/rejection instruction table containing information for rejecting incoming calls based on the time and the other party, the subscriber can receive calls from specified callers at a moving destination. Messages from other callers can be sent to the voice mail service, providing a very convenient service in call forwarding services.

[Brief explanation of the drawing]

FIG. 1 is a block diagram of the principle of the call connection service system according to the present invention, FIG. 2 is a block diagram showing a switching system applied to an embodiment of the present invention, and FIG. 3 is a block diagram showing the switching system included in the common database 25 of FIG. FIG. 4 is a block diagram showing details of the central control unit 23 in FIG. 2; FIG. 5 is a flow chart explaining the operation of the exchange system in FIG. 2; FIG. 6 is an explanatory diagram of a conventional call forwarding service system. In FIG. 1, 1 is a program memory, 2 is a switching network, 3 is a memory means, 4 is an identification means, 5 is an audio storage device,
Reference numeral 6 represents the sending end terminal, and 7 represents the destination terminal.

Claims (1)

[Scope of Claims] In an exchange system with a stored program control type absentee forwarding service, which includes a memory (1) for storing programs and an exchange network (2), a terminal user can select a destination of a call and allow or receive a call according to the time. A memory means (3) for holding data indicating disapproval; and an identification means (4) for identifying that an incoming dial signal is a dial signal requiring control to permit/disallow incoming calls by referring to the data. ) and audio storage device (5)
accessing said data in response to an incoming dialing signal if said identifying means (4) identifies that said control is required;
If the incoming call is allowed, the sending terminal (6) and the receiving terminal (
7), and if the incoming call is not permitted, the transmitting party's (6) terminal and the voice storage device (5) are connected.