JPS62266949A - Automatic transfer equipment - Google Patents

Abstract

PURPOSE:To automate the transmission processing and to relieve the load for a station personnel by providing an input means inputting information to be sent by a user and a means sending the information inputted by the input means. CONSTITUTION:A user operates a touch key of a user unit 16 of an automatic transmission/reception equipment 100 to input a text to be sent. Or the user describes a text on a designated form and inserts the form into a form reader 13. The text is displayed on a CRT of the unit 16 and a confirming key is depressed when no error exists in the contents. A charge is displayed on the CRT, then the user deposits a coin to an incoming unit 14 and a coin incoming/ outgoing unit 15 or loads a card to a magnetic card read section 12 when the charge is paid from its bank account. Then the equipment 100 starts sending the text to an automatic transmission/reception equipment 100a near the inputted sending destination. The operation is finished by receiving a discharged card.

Description

[Detailed Description of the Invention] [Objective of the Invention] (Industrial Application Field) This invention is an automatic system installed in each branch office such as a post office, which sends and receives electronic mail according to the operations of the customer. Regarding a transfer device.

(Prior art) Conventionally, when sending a telegram, the customer (sender) either telephones the telegraph office or goes directly to the telegraph office and tells the staff the contents of the telegram to be sent, so that the customer can receive it from the telegraph office. A telegram is sent to the station closest to the person (destination), which then delivers it to the recipient as appropriate. However, in the case of telegrams, the characters that can be sent are limited to katakana, which limits the amount of information that can be conveyed, making it difficult to convey one's intentions to the recipient, for example.

Therefore, electronic mail has recently come to be widely used as a form of postal service. This electronic mail is a system in which information such as letters and pictures written by a customer on designated paper is delivered to the recipient (destination) via the post office. In other words, the information is transferred directly from the customer's post office to the recipient's nearest post office using a telephone line, and then delivered from the receiving post office to the recipient.

In this case, the characters that can be sent are kanji and v1 characters.

The amount of information is increasing because it is possible to send hiragana, katakana, pictures and illustrations.

However, in the case of electronic mail as well, as with telegrams, the sending process is a counter job carried out by station staff. For this reason,
The drawback was that sending out telegrams and electronic mail required manpower.

(Problems to be Solved by the Invention) As mentioned above, this invention eliminates the drawback that sending telegrams and electronic mail requires human labor to process the transmission.
An object of the present invention is to provide an automatic transfer device that can reduce the work of station staff by automating transmission processing.

[Structure of the Invention] (Means for Solving the Problems) The automatic transfer device of the present invention includes an input means for inputting information to be transmitted by a customer, and a transmission means for transmitting the information input by the input means. It is composed of.

(Function) The present invention is configured such that a customer inputs information to be transmitted using an input means, and the information input using this input means is automatically transmitted using a transmitting means.

(Example) An embodiment of the present invention will be described below with reference to the drawings.

FIG. 1 shows an automatic transmitting/receiving device 100 as an automatic transmitting device of the present invention. That is, an abbreviated operating section 2 is formed on the front surface of the casing 1. A banknote insertion slot 3 into which a large number of banknotes can be inserted at once is provided on the horizontal surface of the operating section 2, and a drawer 4 that can be opened and closed is provided in the banknote insertion slot 3. Furthermore, a CRT display section 5 with a built-in touch sensor is provided on the horizontal surface of the operation section 2 . This CRT display section 5 displays operating procedures and other guidance on the CRT screen using illustrations, characters, or words to guide customers, and also uses the display to display information to be transmitted (telegram text), approval and confirmation of information. Alternatively, by pressing a display area corresponding to cancellation, etc., a touch sensor (not shown) recognizes this and outputs a corresponding number to the main control unit 11, which will be described later, in which a so-called key operation is performed. . That is, for example, the message ``Please press the address and name of the destination recipient'' is displayed, as well as the hiragana key, katakana key, numeric keypad, correction key, etc. for inputting the destination address. The contents and display are changed each time the operation of the performance area or the state of the step changes.

Further, on the vertical surface of the operation unit 2, a card insertion slot 6 into which a magnetic card with a PIN number and account information recorded is inserted.
, a paper insertion lower for inserting a form on which a telegram message consisting of the destination (recipient's name), sender (customer's name) and messages, illustrations, etc. to be sent is written, and a coin for inserting coins. An input slot 8 and a coin change receiving slot 9 for receiving coin change are provided.

On the other hand, on the back of the housing 1, there is a 11 for ejecting paper on which the transmitted telegram has been recorded by the print section, which will be described later.
A text outlet (not shown) is provided.

By the way, as shown in FIG. 2, inside the housing 1, there is a main control unit 11 that controls the entire system, which accepts a card inserted through the card insertion slot 6 and reads the PIN number and account number from the magnetic stripe on the card. a magnetic card reading unit 12 that reads account information such as, a paper reading device 13 that reads telegrams as information to be transmitted from paper inserted from the paper insertion lower, and a deposit that accepts banknotes inserted into the banknote insertion slot 3. unit 14, a coin deposit/withdrawal unit 15 that accepts coins inserted into the coin insertion slot 8 and dispenses a designated amount of coins to the coin receiving slot 9, and a customer service unit 16 comprising the CRT display section 5; This customer service unit 1
A telegram creation unit 17 that creates a telegram according to the information to be sent consisting of a destination, a sender, and a message supplied from 6, an internal monitor 18 for staff, and a speaker (not shown) to provide voice guidance to customers. Voice guidance unit 1
9. A transmission control unit 20 that controls data transmission between the main control unit 11 and a central management center 110 (described later).
, a telegram storage unit 31 that stores a telegram as data transmitted from the transmission control unit 20, or a telegram transmitted via the central management device 110 received by the transmission control unit 20; Print section 3 that records and outputs the telegram text stored in the text storage section 31 on a predetermined sheet of paper.
2 is provided.

The paper reading device 13 is composed of an OCR (optical character reader) that optically reads and identifies handwritten characters and illustrations, for example, and a memory (not shown), and reads from a specified paper P as shown in FIG. Destination, source.

It is designed to read and identify a telegram message as information to be transmitted, which is a transmission message, and to store this telegram message in the memory.

The telegram creation unit 17 converts the input from the CR7 display section 5 into kana-kanji as necessary, and layouts information containing hiragana, katakana, kanji, and numbers according to the customer's wishes, thereby creating a telegram. At the same time as creating the telegram, the telegram is stored in a memory (not shown).

It consists of 7 buffer memories.

Further, a central management device (center) 110 is online connected to the main control section 11 via a transmission control section 20 via a line 111. This central management device 110 has automatic transmitting and receiving devices 100a, 100b=..., each time J1111a.

111b..., and a bank terminal device (not shown) is also connected online.

That is, the centralized control device 110 controls the automatic transmitting and receiving devices 100, 100a, 100b installed in the wood chips and branch offices of each post office.

... are arbitrarily connected online. And the respective automatic transmitting/receiving devices 100, 100a.

100b... has an operating section 2 on the front facing outside the counter of the store so that customers can operate it, and a telegram outlet on the back thereof is provided inside the counter.

Next, the operation of such a configuration will be explained.

First, the operating procedure for the customer will be explained with reference to the flowchart shown in FIG. For example, suppose that a customer comes to a post office where the automatic transmitting/receiving device 100 is installed in order to send a telegram. In this state, the customer selects whether to input the telegram text using the touch keys or using paper P on which the telegram text is written (S
TI). For example, if input using touch keys is selected, the customer inputs a telegram message as the information to be transmitted using the hiragana keys, katakana keys, ten keys, etc. displayed on the CRT display section 5 (ST2). In other words, the recipient's address (9 names, postal code, etc.) is the recipient's address, and the user's address (2 names) is the sender.

A postal code, etc., and a message to be sent are entered using the touch keys.

Further, in the above step (ST) 1, if input using paper P is selected, the customer writes a telegram message as information to be transmitted on each designated paper P (ST3). In other words, the recipient's address (name, postal code, etc.) should be entered in the destination field of Form P, the customer's address (name, postal code, etc.) should be entered in the sender's field, and the message, illustration, etc. should be entered in the message field. Fill out. Next, form P on which this telegram was written.
into the paper insertion lower of the automatic transmitter/receiver 100 (
ST4).

Then, when the entered telegram text is displayed on the CRT display section 5, the customer confirms that there is no error in the displayed content and presses the confirmation key, or the user confirms that there is no error in the displayed content, or inputs an error in the telegram text entered as the displayed content. If there is, correct the error (S
T5). Next, when a fee as a transmission fee is displayed on the CR7 display section 5, the customer selects whether to pay the fee in cash or by debiting the fee from his bank account (ST6).

For example, if the customer chooses to pay by cash, the customer selects the hand 2! displayed on the CRT display section 5! ! Cash is deposited by inserting a bill into the bill insertion slot 3 or inserting a coin into the coin slot 8 depending on the amount (ST7). Thereby, the automatic transmitting/receiving device 100 starts transmitting the telegram to the nearest automatic transmitting/receiving device 1ooa according to the input destination. If there is change due to the deposited amount, the change is received from the coin change receiving slot 9 (S
T8), the operation ends.

Further, in the above step (ST) 6, if the customer selects payment by debiting from a bank account, the customer inserts a card (cash card) into the card insertion slot 6 (ST9). As a result, when the fee is debited from the account stored in the card, the automatic transmitting/receiving device 100 starts transmitting a telegram to the nearest automatic transmitting/receiving device 100a according to the input destination. The customer then receives the card ejected from the card insertion slot 6 (STIO) and completes the operation.

Next, the operation will be explained with reference to the flowchart of FIG. 4 and the flowchart of FIG. 5 mentioned above. For example, assume that a customer is going to the post office next month and will use the automatic transmitting/receiving device 100 to send a telegram. In this state, if the customer selects input using the touch keys (ST1), the main control unit 11 determines that the input of the telegram text is input using the touch keys (ST11).

As a result, the main control unit 11 displays the Hinagana key, Katakana key, numeric keypad, etc. on the CRT display unit 5, converts the input by the customer (ST2> into Kana-Kanji as necessary by the telegram creation unit 17, and transmits the data). An M message consisting of the destination, sender, and message is created (ST12), and this message is stored in a memory (not shown) (ST1).
3).

In addition, if the customer selects paper input (
ST1) In step 11 above, the main control unit 11 determines that the input of the telegram text is paper input. Then, the telegram message is entered on Form P by the customer (ST3).
When this paper P is inserted into the paper insertion lower (ST4), the main control unit 11 uses the paper reading device 13 to transfer the paper P to the destination.

The telegram consisting of the sender and the transmission is read and identified (ST14), and the telegram is stored in a memory (not shown) (ST15).

Next, the main control unit 11 receives the telegram stored in the memory of the telegram creation unit 17 or the telegram stored in the memory of the paper reading device 13, as well as confirmation keys, correction keys, etc.
The display is displayed on the CRT display section 5 (ST16), and the user inputs a confirmation key if there is no error in the display, and a correction key if there is an error (ST16).
5).

If the correction key is input in step 5, the main control unit 11 determines that there is an error in the N message.
7) Correct the error in response to the customer's correction (S
T18). Furthermore, when the OK & Σ keys are pressed in step 5, the main control unit 11 determines that there is no error in the telegram (5T17), and stores the telegram stored in the memory in the telegram storage unit 31 (5T17). ST19). That is, when the telegram stored in the telegram storage unit 31 is input using a touch key, the telegram storage unit 31 stores the destination, the sender, and the transmitted text in kanji, 11 characters, katakana, numbers, etc. It is memorized by the characters. Further, when the telegram stored in the telegram storage section 31 is input using a designated paper P, the telegram storage section 31 stores kanji and numbers.

Characters such as katakana and numbers, illustrations and pictures, etc.
The information is stored as it is written on the form P.

Next, the main control unit 11 calculates the fee and displays the obtained fee on the CRT display unit 5 (ST20>. When the fee is displayed, you can choose whether to pay in cash or by debiting from your bank account. Selected by the customer (ST6).

As a result, when payment in cash is selected and a bill is inserted into the bill insertion slot 3 or a coin is inserted into the coin slot 8 (ST7), the main control unit 11 determines that the payment is in cash (5T21). , the amount deposited is v7j
, and if there is change, the change will be released into the coin change receiving slot 9 (22) and returned to the customer (
ST8).

Also, if payment by debiting from a bank account is selected and a card is inserted into the card insertion slot 6 (ST
9) The main control unit 11 determines that the payment is by debiting the account (ST21), and the magnetic card reading unit 12 reads account information such as the account number from the magnetic stripe of the card (ST23). Then, this account information is transmitted from the transmission control unit 20 to the central management device 110, and the central management device 110 debits the fee from the account corresponding to the account number (ST24>. 11° through the transmission control unit 20, the main control unit 11 ejects the card from the card insertion slot 6 and returns it to the customer (ST10).

Roughly speaking, when the payment of the fee is confirmed, in step 13 or step 15, the paper reading device 13
Alternatively, the destination is determined from the telegram stored in the memory of the telegram creation unit 17, and the automatic transmitting and receiving device 100a installed at the post office closest to the address of the destination is centrally managed. Connect via the connection @ 110 (ST25>. Then, the automatic transmitting/receiving device 10
0 and the automatic transmitting/receiving device 100a are connected, the main control unit 11 sends the telegram stored in the telegram storage unit 31 in step 19 to the transmission destination.

The transmission source and the transmission message are transmitted from the transmission control unit 20 to the automatic transmission/reception device 100a via the central management device 110 (8
Ding 26).

On the other hand, the automatic transmitting/receiving device 100a is connected to the central management device 110.
When a telegram message sent via is received (ST27)
, stores the telegram in the telegram storage unit 31 (ST28
). Next, the telegram stored in the telegram storage section 31 is output to the printing section 32, and the printing section 32 records the telegram on paper. In other words, if the received telegram was entered using the touch keys, the paper will contain kanji,
The destination, source, and message are printed using numbers, katakana, numbers, etc. Furthermore, if the received telegram was input by the designated user 41P, the destination, sender, and message are printed on the paper as they were written on the designated form P.

Then, the paper is discharged from a telegram discharge port (not shown) into the counter of the post office (5T29), and the main control section 11 ends its operation.

As described above, when transmitting a telegram, the customer can operate the telegram as the information to be transmitted. Furthermore, since the fees related to this are processed, it is possible to automate the transmission process, and the work related to station staff and the like can be reduced.

In addition, it is now possible to send characters such as kanji, hiragana, and numbers entered using the touch keys to Katakana Pond, as well as handwritten characters and illustrations written on paper, reducing the amount of information to be transmitted. Because it is increased,
This makes it easier to convey the intent of the information to the recipient.

In the above embodiment, the case of transmitting a telegram text entered using a touch key and the case of transmitting a telegram text written on a designated form were explained separately, but for example, kanji, katakana, hiragana, and By inputting characters such as numbers using the touch keys and inputting illustrations or pictures using paper, the characters entered using the touch keys and the illustrations or pictures entered on paper can be combined and sent. You can also do it.

Effects of the Invention] As described in detail above, according to the present invention, it is possible to provide an automatic transfer device that can reduce the work of station staff by automating the transmission process.

[Brief explanation of drawings]

The drawings show one embodiment of this invention, and FIG. 1 shows automatic transmission and reception according to this invention! A perspective view schematically showing the arrangement, second
The figure is a block diagram schematically showing the overall configuration, Figure 3 is a plan view showing an example of a designation form to be filled out by the customer, Figure 4 is a flowchart to explain the operation procedure for the customer, and Figure 5 is a flowchart for explaining the operation. 5... CRT display section 5.7... Paper insertion slot, 11.
...Main control unit, 13...Paper reading bag, 16...Customer service unit, 17...Telegram creation unit, 20...
・Transmission control unit 20.31...telegram storage unit, 32...
・Print department, 100 (100a, 100b, ・
)--Automatic transmitting/receiving device, 110... Central control device. Applicant's agent Patent attorney Takehiko Suzue Figure 1 Figure 3 Figure 4 D] ST23

Claims (3)

[Claims] (1) An automatic transfer device for transmitting and receiving information, characterized in that it is equipped with an input means for inputting information to be transmitted by a customer, and a transmission means for transmitting information inputted by the input means. Transfer device. (2) The automatic transfer device according to claim 1, wherein the input means comprises an optical character recognition device. (3) The automatic transfer device according to claim 1, wherein the input means includes a display section and a touch sensor.