JPS6224759A - Telephone user detecting system - Google Patents

Abstract

PURPOSE:To improve the accuracy of a presence managing system by revising the information of a presence managing means while clarifying the presence of a called party to be during attendance to another phone call when a receiver is hooked off to an incoming call designating the said called party. CONSTITUTION:When a telephone terminal equipment 210 receives a call signal from a PBX 110 to a NCU 213, a control section 212 uses a received discrimination code to retrieve the presence information of a storage section 214 and to start a voice synthesizer 219, a speaker 217 is energized to inform that a phone call of the name of a person 310 comes. When the person 310 listens the information and hooks off the receiver of a telephone section 216, the receiver of the section 216 and the line are connected to revise the presence information of the person 310 in the storage section 214 to be busy on another line.

Description

[Detailed Description of the Invention] [Summary] In response to an incoming call from a calling party telephone equipped with a speaker designation means, the called party is notified by voice or display that the call is received without the called party picking up the receiver. In a called side telephone that makes an incoming call that can determine the call, when the handset is picked up in response to an incoming call designated by the called party, a configuration is shown in which information in a location management means is updated to indicate that the call is being answered.

[Industrial application field]

The present invention relates to a location management system, and particularly relates to a system for identifying a called party during a telephone call.
Even if you make a call to a person whose presence has been confirmed using location management means, you will not be able to make the call if you are already answering another call, and the work of the other person who answered the call will also be interrupted. There was a problem with putting it away.

[Means for solving problems]

In order to solve the above-mentioned problems, the present invention includes a calling side telephone equipped with a speaker designation means for designating a called person, and a system in which the called person picks up the receiver by voice or display in response to an incoming call from the calling side telephone. In a location management system that includes a called party's telephone that makes an incoming call that makes it possible to determine that the call is for the called party without picking up the phone, and a location management means that manages the location of the individual, The present invention is characterized in that when the receiver is picked up in response to an incoming call specifying a person, the information in the location management means is updated to indicate the location of the called person as being on call.

[Effect]

The method focuses on the fact that a response to a possible incoming call is always made by the called party, thereby identifying the individual in the call response, and setting the information of the called person in the location management means as being on the phone. .

〔Example〕

FIG. 1 is a block diagram of one embodiment according to the present invention.

In the figure, 110 is PBX.

210, 220, 230, and 240 are connected to 110 PBXs and are shared by multiple people.

211.221, 231.241 are operation panels equipped with magnetic card leagues for reading data written on magnetic cards, 212.222, 232, 242 are control units that control telephone terminals, 213.223 , 233, and 243 are NCs that perform interfaces such as outgoing, incoming, and connection with the PBX of 110.
U (network control unit), 214, 224, 234, 244 is the location code of the place where the telephone terminal itself is installed, and the calling of the telephone terminal that is in charge of managing the location of the person with the identification code for each identification code. This is a storage unit that stores location information consisting of a number, an identification code and a location code of the person in charge of the telephone terminal itself. This storage unit also stores phoneme data for voice calling for each identification code.

215.225, 235, 245 are modems for data communication via telephone lines, 216.226, 236, 246 are telephone units for making calls, and 217.227, 237, 247 are for indicating that a call is being made. Speaker for reporting to 218.238
is an interconnection interface for external data communication independent of the telephone line, 219.229, 239, 24
9 is a speech synthesizer; 310, 320, and 330 are humans; 410 is a magnetic card on which the identification code of the human being is recorded; 510 is a bus controller that performs bus control of the interconnection interface; and 511 performs data communication with a telephone terminal. 512 is a control unit for controlling the bus controller; 513 is a control unit for controlling the bus controller;
is a storage unit used to control the bus controller.

Next, an example of the operation of the embodiment will be explained.

! [11310 Human being at his/her seat (at the telephone terminal of 210)
Notification of whereabouts upon arrival.

■ 410 people whose identification codes are stored in 310
The magnetic card is read into the magnetic card league of the operation panel of 211.

(2) The control unit 212 updates the location information of the person 310 in the storage unit 214 based on the identification code obtained from the operation panel 211.

[1i A call from person 320 at telephone terminal 220 when person 1310 is at telephone terminal 210.

■ 320 people operate 221 operation panels, 31
Enter the name of person 0.

■ Based on the name obtained from the operation panel of 221, the control unit of 222 searches the storage unit of 224 for the identification code of the person 310 and the calling number of the telephone terminal 210 that manages the location of the person 310. .

(2) The control unit 222 calls the telephone terminal 210 via the NCU 223 and the PBX 110 using the call number obtained in (2).

■ For 210 telephone terminals, 213 from 110 PBX
When a call signal for the NCU is received, it is notified to the control section 212, and an incoming call operation is performed according to a command from the control section 212.

(2) After the line is connected, the control unit 222 sends the identification code of the person 310 via the modem 225, and the control unit 212 receives this via the modem 215.

■ The control unit of 212 is connected to 21 by the identification code received.
The location information of the storage section No. 4 is searched, and it is found that the person No. 310 is present, and at the same time, the phoneme data of the name of the No. 310 person is read out.

■ The control unit of 212 starts the speech synthesizer of 219 with the phoneme data obtained in ■, makes the speaker of 217 emit sound, and
Report that there is a call with the name of person 0.

■ The person at 310 hears this and picks up the receiver of the telephone section at 216.

(2) The control unit 212 detects that the handset has been picked up, and sends a line switching signal to the control unit 222 via the modem 215 and 225, and then connects the line to the handset of the telephone unit 216.

Further, the location information of the person 310 in the storage unit 214 is updated to indicate that the person is on the phone.

[Phase] The control unit of 222 receives the line switching signal, and
A short signal sound is emitted from speaker 7, and a telephone line is connected to speaker 227, making a speaker call to 310.
The human voice is amplified and output.

The person at 0320 hears this sound, picks up the receiver of the telephone section at 226, and makes a call.

[1iiii when 310 people are on the phone,
A call from a 330 person at a 240 telephone terminal.

■ 330 people operate 241 operation panels, 31
Enter the name of person 0.

Based on the name obtained from the operation panel 241, the control unit 242 searches the storage unit 244 for the identification code of the person 310 and the calling number of the telephone terminal 210 that manages the location of the person 310. .

(2) The control unit of 242 calls the telephone terminal of 210 via the NCU of 243 and the PBX of 110 using the calling number obtained in (2).

■ When the control unit of 242 detects that connection with the telephone terminal of 210 is not possible due to the line being in use, the control unit of 242
Searching for the calling numbers of other telephone terminals connected to the telephone terminal 210 through the interconnection interface from the storage unit of the telephone terminal 210,
The calling number of the telephone terminal 230 located near the telephone terminal 210 is obtained.

(2) The control unit of 242 calls the telephone terminal of 230 via the NCU of 243 and the PBX of 110 using the call number obtained in (2).

■ 230 telephone terminals, 233 from 110 PBXs
When a call signal for the NCU is received, it is notified to the control section 232, and an incoming call operation is performed according to a command from the control section 232.

■ After the line is connected, the control section of 242 sends out the human identification code of 310 and the location code of the telephone terminal of 210 via the modem of 245 - The control section of 232 receives these via the modem of 235 - ■ 232 The control unit sends an identification code to the telephone terminal 210 via the interconnection interface 238 according to the received location code of the telephone terminal 210 .

(2) The telephone terminal 210 searches for location information in the storage unit 214 using the identification code received via the interconnection interface 228, and obtains information about the person 310 on the phone.

The control unit @ 212 sends information during the call to the telephone terminal 230 via the interconnection interface 218 .

■ The telephone terminal 230 sends the information received during the telephone call via the interconnection interface 238 to the telephone terminal 240 via the modem 235, and the control unit 242
45 modem.

@ The control unit of 242 outputs a short message to the speaker of 247, and the display of the operation panel of 241 outputs a message of 3.
Displays that 10 people are talking.

〔Effect of the invention〕

According to the present invention, it is possible to accurately manage the location of a called person during a telephone call, and the accuracy of the location management system can be improved, which has great practical effects.

[Brief explanation of drawings]

FIG. 1 is a block diagram of one embodiment according to the present invention. In the figure, 110 is a PBX, 210, 220, 230, 240 are telephone terminals, 211,
2z1, 231, 241 are operation panels equipped with magnetic card leagues, 212.222, 232, 242 are control units, 213.2
23, 233, 242 are NCU (network control unit), 214, . 224, 234, 244 are storage units; 215.
225, 235.245 is a modem, 216', 226,
236, 246 are telephone units for calling, 217.227, 237, 247 are speakers, 218.
238 is an interconnection interface, 219.229,2
39, 249 are speech synthesizers, 310, 320, 330 are humans, 410 is a magnetic card, 510 is a bus controller, 511 is an interconnection interface, 512 is a control unit, and 513 is a storage unit.

Claims (1)

[Scope of Claims] A calling side telephone equipped with a speaker designation means for designating a called person; In a location management system that includes a telephone on the receiving side that performs an incoming call that makes it possible to determine that the call is to the calling party, and a location management means that manages the location of the individual, an incoming call that specifies the called party is used. A telephone user detection method characterized in that when the receiver is picked up in response to a call, information in the location management means is updated to indicate the called person's location as being on call.