JPS62144254A - Notification information processing system - Google Patents

Abstract

PURPOSE:To give a replay quickly to the notification on occurrence of a fault that is sent from a terminal equipment by delivering the fault information in response to the degree of the fault of the terminal equipment. CONSTITUTION:When the terminal equipment 1 of a device number A has a fault, the abnormal information 5 given from the equipment 1 is discriminated by the processing part 9 of a processor 3. Then a discrimination code C1 is informed to a retrieval processing part 10 in response to the contents of the fault. A table 11 is retrieved 10 to transmit an importance code W1 corresponding to the code C1 and the message information M1 to an output processing part 15. Thus the code W1 is discriminated 14 at the part 15. Then device numbers A, E and G allocated to the code W1 are extracted out of a table 12 and at the same time the message M1 is delivered to a supervisory device 41. Then the processing signal is sent to an post-processing part 13 from an input part 17.

Description

[Detailed Description of the Invention] [Summary] A processing device that receives a fault notification from a terminal selects a monitoring device to output fault information according to the degree (importance) of the fault, and also selects a monitoring device to output fault information after outputting the message. This is a processing method that includes means for responding to information input from a monitoring device.

[Industrial Application Field] The present invention relates to an improvement in a notification information processing method for processing failure notifications from terminals.

It is desired to establish a means of quickly responding to failure notifications from terminals.

[Conventional technology]

A conventional example will be explained using figures. %r Figure 3 is a process diagram illustrating a conventional example.

FIG. 3 shows an example of an online system, in which a plurality of terminals 1 are connected to a processing device 3 at the center via circuit #2. Further, a monitoring device station 4 is tied to the processing bag 3.

When an abnormal state occurs in the terminal device 1, an abnormality notification 5 is issued from the terminal device 1, and the processing device 3, which receives this notification, causes the monitoring device 4 to output and display an abnormality message 6. The contents of the quality message 6 are defined by the processing program group 8 in the storage section 7.

The abnormal message 6 includes a mild warning that only calls the attention of monitoring personnel, a warning that calls for attention and requires action, and even a warning that requires urgency. In particular, when immediate action is required, the processing device 4
performs post-processing.

[Problem that the invention seeks to solve]

In the conventional method, if there is a change in the content of the abnormality message 6 output from the monitoring device 4, the processing program 8σ) must be modified, and when post-processing by the processing device 3π is performed, this processing There was a problem that the control was complicated.

[Means for solving problems]

FIG. 1 is a block diagram of the principle of the present invention. A misfire θθ is a terminal device having means for issuing an abnormality notification 5 in a system in which a terminal device 1 with a machine number τ1j and a monitoring device 4 having an input section and an output section are connected to a processing device 3. 1, a processing unit 9 having means for issuing an identification code C according to the content of the abnormality notification 5; a table 11 in which the identification code C, an identification code W representing the degree of abnormality, and message information M are stored; A search processing section 10 having a means for searching for a message, a discriminating section 14 for determining an identification code W, a means for searching a table 12, and a message identification M are monitored.
It is also equipped with an audience processing section 15 having means for transmitting the information to.

[Effect]

0) The processing unit 9 which is beyond the abnormality υ detection 5 from the main unit 1 is 7? ;Search processing unit 1 for identification code C according to the content of the song.
(The search processing section 10 outputs the "Fa'i+" code ~V and the message information M corresponding to the identification code C in purple, and the pressure processing section 15 outputs the "Fa'i+" code corresponding to the identification code C and the message information M in purple.
``Output the message M to the monitoring device 6.1.''

Further, after outputting the message I:i-information A'l, the discriminating unit that issued the identification code W activates the post-processing unit 13 that processes the input from the monitoring device h, 4.

〔Example〕

Hereinafter, the present invention will be explained with reference to the drawings. FIG. 2 is a block diagram illustrating one embodiment of the present invention.

Terminals 1 with machine numbers A to Z are connected to a processing device 3 via a line 2, and tables 11 and 12 are provided on the processing device 3 side.

Table 11 includes an identification code C1 for message identification.
~Cn,'R (Identification code W1~W indicating the level of importance
n and message information M, to Mn are stored as shown in FIG. That is, in table 11, the message information (Ml to Mn+) to be output for each multicall degree is shown in the identification code (a
t to Cn) are stored separately.

On the other hand, the table 12 includes identification codes W indicating the degree of importance, ~
Isosaki A, B, etc. of terminal device l are assigned and set for each Wn. The identification code W has the highest degree of importance and requires the operation Rtir of the post-processing section 13 and a response from the monitoring personnel, and the identification code w2 has the second highest degree of importance after W, and requires the operation of the post-processing section 13. is not required, but a response by monitoring personnel is required. In the case of other importance levels Wn, it is only necessary to output a message to the monitoring device 4.

Among the terminals, for example, when an abnormal state occurs in a terminal 1 with the machine number A, the terminal 1 sends the abnormality notification 5 to the terminal 3.
Send to.

The processing unit 9 of the processing device 3 determines the abnormality notification 5 and notifies the search processing unit 10 of an identification code, for example, C5, depending on the content of the abnormality.

The search processing unit 10 searches the table 11 and retrieves the identification code W1 and the message information M, which corresponds to the identification code C3.
is taken out and sent to the skewer oil processing section 15.

In the output processing unit 15, the determination unit 14 identifies the identification code W
, the machine numbers A, E, and G assigned to the identification code W are extracted from the table 12, and the post-processing section 13 is activated. After that, message information M+ is output by 4
Send it to Month 6 and have it output from the monitoring device [41].

The monitoring personnel who saw this message 'Newsletter M1
Required from 7↑? By inputting the Y information, post-processing becomes possible. 1j By sending the input fk information to the post-processing section 13, conversation processing is performed.For example, terminal A,
Of E and G, normal terminals E and G (not shown) other than A can also be designated as collateral.

In addition, because the code indicating the M degree is W, the determination unit 14
The post-processing unit 13 does not start up and only performs the first step of outputting the message information Mt to the monitoring device 41.0 As described above, the present invention performs the following according to the content of the failure (level of importance)
It becomes easy to ascertain whether or not the mail bales have been confirmed by the supervisor Angai, and it also becomes easy to change the contents of tables 11 and 12 and the notification destination.

〔Effect of the invention〕

The present invention has the advantage of improving system operational efficiency in online systems.

[Brief explanation of drawings]

FIG. 1 is a block diagram for explaining an embodiment of the present invention; FIG. 3 is a block diagram for explaining a conventional example; l is a machine; 2 is low, 3 is processing device, 4,41゜42
, 43 is a monitoring device, 5 is an abnormality immediate detection, 6 is message information, 7 is a storage unit, 8 is a processing program, 9 is a process+l! 11
section, 10 is a search processing section, 11.12 is a table, 13
is a post-processing unit, 14 is a discrimination unit, 15 is an output processing unit ζ 16
is the output side @knock, 171'! , Kubo Mifu month 0 showing the human resources department
Henri Sato Fu”’ro,, 20 buds 1 mouth

Claims (2)

[Claims] (1) In a system in which a terminal device 1 to which a machine number is assigned and a monitoring device 4 having an input section and an output section are connected to a processing device 3, a terminal device 1 having a means for issuing an abnormality notification 5 and an abnormality a processing unit 9 having means for issuing an identification code C according to the content of the notification 5; a table 11 storing the identification code C, an identification code W representing the degree of abnormality and message information M; and means for searching the table 11. a search processing section 10 having a search processing section 10, a discriminating section 14 for discriminating an identification code W, an output processing section 15 having a means for searching the table 12, and a means for sending message information M to a monitoring device; The processing unit 9 that received the abnormality notification 5 notifies the search processing unit 10 of the identification code C corresponding to the content of the abnormality notification, and the search processing unit 10 sends the identification code W and message information M corresponding to the identification code C. A notification information processing method characterized in that the search and output processing unit 15 outputs the searched message information M to the monitoring device 4. (2) Post-processing unit 1 that processes input from the monitoring device 4
3, and a determining unit 1 having means for activating the post-processing unit 13.
4. The notification information processing system according to claim 1, further comprising: the output processing section 15 comprising: 4;