JPS61229159A - Reserving device - Google Patents

Abstract

PURPOSE:To set and record easily and rapidly the reservation by inserting a reservation card composed of the visible magnetic card, setting the reservation when the blank date of the reservation table of the displaying part is touched and recording to the reservation card. CONSTITUTION:When a customer inserts the reservation card of the visible magnetic card into a card inserting port composed of a transporting part 7, a recording part 9 and a reading part 8 and inputs the effect, by a touching input part 15, that he well reserve, a calling control part 121 in a control part 12 is operated, a reservation table is prepared by a format memory 101, a reservation memory 102 and a calendar memory 104 in a memory 10, and displayed to a displaying part 3. When it is designated by the touching input part 15 that one of the blank days on the reservation table is reserved, the contents of the reservation memory 102 are corrected, the recording part 9 is operated, and the contents of reservation can be recorded by the shape which can be read by a human being and the machinary.

Description

[Detailed Description of the Invention] Technical field to which the invention pertains This invention relates to a reservation device that allows a customer to make a reservation setting, and more specifically, a reservation device in which the customer inserts his or her reservation card into the device and performs a predetermined input action. Conventional technology related to reservation tables and installations that allow reservations to be made at any unreserved date and time by doing so, and their drawbacks. On the other hand, when reservations are made repeatedly, conventionally, the receptionist makes reservations on unreserved days (or hours, hereinafter referred to as blanks).

) was shown to the customer, the customer selected one of the blanks and applied, and the receptionist again wrote the reservation date on the reservation line and a piece of paper, and handed the piece of paper to the customer as evidence.

Therefore, it takes time for the receptionist to search for the blank mortar, present it to the customer, and double-fill the information on the reception line and slip of paper after the customer has selected. In addition to the inconvenience of having to choose between paper strips, paper strips are small pieces that are only used once due to economic efficiency, so they tend to wrinkle and get discarded while being stored in pockets or paper cases, or get caught in other objects. It is easy to lose your reservation, and you often forget your reservation date.
Even when a customer wants to check details such as reservation time at the facility, there is a drawback that it takes time and effort for the receptionist to search the reception line.

Purpose of the Invention In view of the above points, the present invention automatically displays a reservation table through a predetermined operation using a customer's reservation card, and allows the customer to arbitrarily select from blanks on the reservation table. A reservation device that allows reservations to be set and recorded easily and quickly, allows the reservation card to be used repeatedly over a long period of time as proof of reservation, and allows reservations to be easily canceled or changed. The purpose is to provide

Means for Achieving the Objective In order to achieve the above object, the present invention issues a reservation card made of a visible magnetic ticket to a customer, and the customer inserts the reservation card into a predetermined insertion slot to read the reservation displayed on the display. When you touch a blank mortar shown in the table with your fingertip, a reservation is set and stored for that blank mortar, and the reservation date is written on the inserted reservation card in a machine-readable manner and readable by the customer. Each item was recorded magnetically and given to the customer.

Examples of this invention Next, one embodiment of the present invention will be described based on the drawings.

[Configuration] 2 is a main body case, and a control section, a storage section, and an arithmetic section constituting a microcomputer are housed in the case.

In this case 1, as illustrated in FIG. 2, an attendant-side operating section 2a is provided on one inclined surface on the top of the counter C'T or on the upper end surface of the waist wall that partitions the receptionist side and the customer side. The CRT is placed on the horizontal upper surface of the case, with the customer-side operation section 2b provided on the other inclined surface facing the customer.
The display unit 3 is reversibly attached so that its display surface can be directed either toward the customer or toward the staff.

A structure may be adopted in which the customer-side operation section and the staff-side operation section are arranged on one operation surface so that the case 1 and the display section 3 can be directed together toward either the customer side or the receptionist side.

As illustrated in FIG. 3, the staff-side operation unit 2a has mode designation keys 1 to 3 for designating either new reception mode, reservation cancellation mode, or reservation confirmation mode, reception number, and customer information. 4 is placed on the numeric key for inputting a telephone number, etc., and 5 is placed on the character key for inputting customer data. Also, preferably near the numeric key, there is a numeric display section 4 for displaying the input reception number. is the preparation. Furthermore, a card insertion slot 5 is opened in the staff-side operation section.

On the other hand, only a card insertion slot 6 is provided in the customer side operation section 2b.

In the case 1, the staff side card insertion slot 5 is provided.
A card transport section 7 is provided between the card slot 6 and the card insertion slot 6 on the customer side, and a reading section 8 for reading data magnetically recorded on the card, which will be described later, is provided in the middle of the transport path.
A recording section 9 is provided for writing data and patterns to be described later on the card.

In this case, the card conveyance section 7 is capable of reverse conveyance, and when the detector in the card insertion slot 6 on the customer side detects card insertion, the conveyance section is once rotated forward and the card is transferred to the reading section 8 and the recording section. After the card is conveyed until it passes through the section 9, the card is reversed and conveyed to the customer side card insertion slot 6. Further, when the detector in the card insertion slot 5 on the staff side detects the insertion of a card, the conveying section is reversely rotated to convey the card to the card insertion slot 6 on the customer side. This will be explained in detail later.

The above embodiment is an example where the case 1 is a non-rotating type that has separate customer side operation parts and staff side operation parts, so there are two card insertion slots, one on the customer side and one on the staff side. If the operating section is provided with both a customer side and an attendant side so that the case and display section 3 can be rotated together, the transport section 7 should be of a type that moves back and forth between one card insertion slot. Bye.

The card C used in this reservation device uses a visible magnetic ticket, and as shown in FIG.
al, and a second recording surface ra2 on which the reservation date, which is part of the data, is recorded in a pattern of numbers or letters,
At a position corresponding to the second recording surface on the front surface, there is a display portion formed by fluidly or reversibly enclosing magnetic particles inside a transparent film. In this display area, the recorded content can be distinguished from the non-recorded area by attracting and concentrating magnetic particles due to the strong magnetic force on the magnetic recording surface of the second recording surface, or by inverting and exposing colored crystal planes. This allows the pattern on the second recording surface to be displayed visually.

A storage unit IO provided in the case 1 includes a format memory 101 that stores a format for displaying a reservation table or a schedule for the day as described later on the display unit 3, and a format memory 101 that stores a format for displaying a reservation table or a schedule for the day as described later, and a format for displaying a date, hour, minute, etc. A reservation memory 102 that stores whether or not there is a reservation for a predetermined time slot, the customer's name,
It is comprised of a customer data memo 03 for storing customer-related data such as telephone numbers and other contact information and progress records, and a calendar memory 104 for storing days or days and times of predetermined reservation available periods.

The reservation memory 102 differs depending on the length of the reservation target period of the facility, etc., but for example, one week is taken as one block, and the reservation memory 102 is divided into three blocks and stored, for example, this week, the next week, and the week after the next. Here, one area is a time frame of 30 minutes for seven hours a day, and one block is 14 areas a day and 98 areas a week. Then, the presence of a reservation is stored in each area by registering the reception number.

When the first day of this week (for example, '8'') is entered in the calendar memory 1G4 by operating the function key ks on the keyboard of the operating section and the numeric key 4, the calculation section 13
sequentially performs an addition operation of +1, and automatically sets the value for each day from the first week to the third week in the calendar memory.

Case 1 is equipped with a clock 11 that outputs a calendar signal containing the month, day, 1 o'clock, and minute. This clock can be set to absolute time using known technology, and while the power is on, the clock always measures time and outputs a calendar signal indicating absolute time, which is sent to the control unit 12. There is.

[Description of Actions] Details of the control section 12 and the calculation section 13 will be explained in conjunction with the following explanation of the actions of the above configuration.

[For new reception] If the customer requires a reservation, the staff member presses 1 on the new reception key to designate the device to new reception mode, and presses 4 on the number key to close the reception. Enter customer data such as the customer's name and phone number using the character keys 5. The reception number is stored in the buffer memory 105,
And, it is displayed on one display section 4 via the display control means 122. Equipped with a counter that increments each time a new reception is received,
The latest reception number may be read from the counter by designating the new reception mode and automatically displayed on the display unit 4.The reception number 1 name, telephone number, etc.
It is stored in a predetermined area of the customer data memory 103.

The receptionist prepares a reservation card, which is a device, writes the reception number read from the display section (16 in the example shown) on the front side of the card other than the display section, and then inserts the card. into the card insertion slot 5 on the staff side.

When a card is inserted, the insertion detector provided in the card insertion slot 5 inputs a detection signal to the control unit 12, so the control unit 12 uses the transport unit 7 based on the new reception mode designation signal and the card insertion detection signal. At the same time, the call control means 121 reads the reception number from the reception counter or buffer memory 105, and the write control means 124 writes the reception number on the first recording surface ral of the card via the recording section 9. Record magnetically. When the detector in the card insertion slot 6 on the first customer side detects the card, the control section stops the reverse rotation of the conveyance section 7 and stops the card in a state where a part of the card is protruded.

The data on the first recording side of the card consists of the reception number and reservation date (
(month, day, 1 o'clock, minute), but when a new reception is received, only the reception number is recorded and issued.

[When making a reservation] The receptionist verbally informs the customer that the customer should take out the reservation card that has been extended to the customer, reinsert it, and make a reservation. It is also possible to adopt a method of displaying on the display section 3, based on the completion of recording, text indicating that the customer should receive the card and reinsert it.

The new reception mode is canceled based on completion of card transport, detection of card delivery, or detection of receipt of a customer's ticket.

As illustrated in FIG. 4, if an operation guide is written on the customer service surface 2b of case 1, the customer can move smoothly.

When a customer receives a card and inserts it into the card insertion slot 6, a detector installed in the card insertion slot inputs a detection signal to the control unit 12, so the control unit rotates the transport unit in the normal direction and
Format memory 101 via call control means 121
, the display format, the reservation status, and the calendar are called from the reservation memory 102 and the calendar memory 104, respectively, and given to the editing section 14 to edit the contents to be displayed on the reservation table. When collection 1a is completed, the display control means 122. The reservation table for one block is displayed on the display section 3 via the.

Figure 8 shows an example of displaying reservation status in 30-minute units from 10:00 to 6:00 (2 hours break during middle school) for one week.
The reservation status is displayed so that it can be understood at a glance, for example, by a symbol such as an x mark for a reserved part and an O mark for an unreserved part, or by colors such as red for the former and green for the latter.

At an appropriate position such as at the bottom of the reservation table, write the mode designation characters Jl+Ki2 for "Reservation" and "Cancellation," as well as "This week" and "This week."
Characters for specifying the display range of “next week” and “next week”! L3~Mata5
is also displayed. In Figure 8, the date display text for the current day (``Today is Month, Day'') and the title (``Monthly Reservation List'') are shown.
), frame, hour numbers (10 to 6), and characters 1l-1s are read from the format memory 101, and the date numbers (
4, 8), the month and day numbers (4, 8 to 13) are from the calendar memory 104, and the presence or absence of the ordinal is from the reservation memory 1.
03, respectively.

In parallel with the above-mentioned display of the reservation table, the control section 12 reverses the transport section 7 in response to the card insertion detection signal, and transports the inserted card toward the customer. Then, the data (reception number) is read from the card via the reading section 8, the conveyance is stopped at the position where it passes the recording section 9, and the transportation is waited for the customer to make a reservation.The data read from the card is stored in the buffer memory 105. Then, the calculation unit 13 compares the reception number of the card with the reception number in the reservation memory 102 to search whether or not there is already a reservation for the customer.

On the surface of the display unit 3, when the reservation table is displayed, each intersection of the matrix circuit having the intersection of the X coordinate and the Y coordinate in each reservation display area (i.e., OX), and mode designation characters 11+ l 2 and Display range specification text 3-f
A touch input section 15 including transparent touch switches is provided at a position corresponding to each of L5.

This touch input section 15 is an input control means 1 of the control section 12.
25, and based on the reservation table being displayed, touch input for specifying the mode and display range is enabled, and when "Reservation" is touched, the reservation mode is specified. Then, only the 0 marks on the reservation table are valid for input, and when "cancel" is touched, the cancellation mode is designated and only the predetermined x marks on the reservation table are valid for input.

[For reservations] When the reservation mode is specified, based on the card insertion. A blinking X mark corresponding to the reservation is displayed to notify that the customer already has a reservation. If necessary, a notification message such as ``You have made a reservation for blinking .

If there is no reservation when searching for a customer who has inserted a card, the first block of the reservation memory 102 and the first week's worth of the calendar memory 104 are read out and the reservation table for this week is automatically displayed. Instructions such as ``Please make a reservation by touching the rQ mark with your finger on the appropriate area BfL of this week's reservation table'' will be displayed blinking. Then, if you touch "Next week", the reservation table for the next week will be displayed, and if you touch "Next week", the reservation table for the next week will be displayed.

The input control means 125 of the control unit inputs each reservation content (
0,X) Controls enabling or disabling the operation of the touch switch corresponding to the display section. Therefore, when the customer touches the A/A part of the date and time that is convenient for him/her, this becomes a valid operation, and the reception desk previously read from the card is stored in the predetermined area of the reservation memory whose address is specified by the coordinate position of the touch switch. The number is fetched from buffer memory 105 and stored. This means that the reservation has been recorded.

When the reservation is recorded, the control unit 12 reads from the buffer memory 105 the reservation data determined by the coordinate value of the touched 0 mark and the reception number previously read from the reservation card.
While driving the conveying section 7 in reverse, the writing control means 1
2 and the recording unit 9, the reception number and reservation data are magnetically recorded on the first recording surface ral of the card, and the numerical pattern of the reservation date is magnetically recorded on the second recording surface RA2, and sent to the customer side card insertion slot 6.・On the card C received by the customer, the reservation date is visually displayed in one display area as shown in FIG.
This is an example where the reservation date is April 8th at 10:30.

[In the case of cancellation of reservation] When the customer cancels the reservation using a reservation card, when the customer inserts the card into the card insertion slot on the customer side, the reservation status is retrieved from the storage unit 10 and displayed on the display unit 3 in the same manner as described above. A reservation list will be displayed. In this case, a search is made to see if there is already a reservation in the reservation memory based on the reception number read from the inserted card, and if there is a reservation, the display control means 122 stores the same reception number in the reservation memory. A blinking x mark is displayed at the coordinate position of the reservation table corresponding to the address, so that it is easy to find out where the customer's reservation date is located on the reservation table.

Between “Reservation” and “Cancellation” displayed at the bottom of the reservation table, “
When "Cancel" is touched, the input control means 125 performs control such that only the touch of the blinking touch switch corresponding to the x mark is treated as valid. Manoko, touch the r blinking X mark at the specified display position on the display screen to cancel 1
It is recommended to display instructional characters such as .

When a customer touches the blinking x mark, the customer's reception number is deleted from the area of the reservation memory corresponding to the coordinate value, and the reservation is cancelled.

After erasing the reception number in the predetermined area of the reserved memory, the write control means 124 erases the reception number from the buffer memory 105.
Only the reception number is recorded on the first recording surface of the inserted card via the recording section 9 and sent to the customer's card insertion slot 6. Since the pattern on the second recording surface is erased, the display section The reservation date that was displayed will disappear.0 If the customer wants to change the reservation date that they have set, cancel the previous reservation as described above, insert the returned card into the card slot again, and then change the reservation date again. All you have to do is touch ``Reservation'' on the display screen to specify the reservation mode, and then touch the O part of the desired date and time.

[Cancellation by Receptionist, etc.] The cancellation key 2 on the staff-side operation section is designed to allow the staff to cancel the reservation by operating the staff when the customer unavoidably requests to cancel the reservation by telephone. In other words, if the staff member presses 2 on the Cancel key according to the request, and then inputs the reception number of the customer received over the phone on the numeric keypad with 4, the result will be the same as when he or she presses the Cancel key and touches ``Cancel'' on the display screen. The cancellation mode is specified, and the reception number is stored in the same memory as when the reception number is read from the reservation card by inputting the reception number using the numeric keys, and based on the reception number, the presence or absence of a reservation is searched as described above. If there is, the x mark at the coordinate position corresponding to the storage address of that reception number blinks. Therefore, by touching the blinking X, the staff member can
The reservation can be deleted from the corresponding address in the reservation memory.

Further, the reservation confirmation key 3 on the staff-side operation unit is used by the staff to display the reservation status on the display unit. The reservation confirmation key is a week key that specifies a certain long period of time, for example one week corresponding to one block of reservation memory, and a clock of 1.
1 is the today's key that specifies the calendar (today) to be output, and 32. When the 1 week key is operated 1, the format memory 101 of the storage unit 10 and the reservation memory are 102 first block,
The calendar memory 104 is read out and this week's reservation list is displayed as shown in FIG.

In this case as well, if you touch "Next week" or "Next week", a reservation table for that specified range will be displayed. Further, when the today key is operated with 32, the call control means 121 of the control unit 12 displays the format rough format memory 101 for displaying the reservation status for a certain period of time, for example, one day of exit, as today's schedule. At the same time, the storage area for one day in the first block of the reservation memory 102 is called, and the editing section 14 edits the display contents of today's schedule, and as illustrated in FIG. The reception number called from each area of the reservation memory 102 is displayed within the reservation time frame. FIG. 9 shows today's schedule when April 8th is the current day in the reservation table of FIG.

Note that this reservation device has the following information in the calendar memory 104.
Not only the month and day in the example above, but also the clock 1 corresponding to each time frame.
The device stores the same month, day, hour, and minute as the calendar signal outputted by No. 1 in the same order as the reservation memory, and also includes a comparison means for comparing the output signal of the clock and the calendar signal of the calendar memory, when both coincide.

That is, the reservation person's reception number is read from the area of the reservation memory corresponding to the area of the calendar memory that stores the calendar that matches the current time, and stored in the buffer memory. By operating the next call command button etc. provided in group 5,
When the calling condition is met, the reception number is called from the buffer memory, and the voice synthesis means outputs the voice information from the voice output section 16, or the display section 3 displays, for example, the first
As shown in the θ diagram, text information such as 1ΔΔ, please come inside, 1, etc. can be displayed to notify customers waiting for their turn that their turn has arrived.

The data in the customer data memory 103 can be read out by pressing a predetermined key from the 5 groups on the staff operation section and inputting the reception number shown on today's schedule by pressing 4 on the numeric key. It can be used to recognize the customer's name, contact information, progress, etc.

Effects of the Invention As described above, according to the present invention, the staff member only inputs data and inserts the card at the time of new reception, and thereafter, the customer can make reservations and reservation cancellations based on the reservation card by the customer's own actions. This can be easily done while looking at the reservation table displayed on the display. Therefore, unlike in the past, the staff member does not have to spend time and effort searching the reservation book and filling out the reservation book and pieces of paper each time, and a very large time-saving effect can be obtained. Furthermore, since the reservation card uses a visible magnetic ticket, the same card can be used repeatedly over a long period of time, which has the effect of preventing the difficulty of confirming reservations and forgetting reservations due to soiling or loss of paper slips, and provides economic benefits. .

[Brief explanation of drawings]

The drawings show one embodiment of the present invention, and FIG. 1 is a perspective view showing the appearance of the reservation device, FIG. 2 is a partially sectional side view showing an example of the installed state, and FIG. 3 is a diagram showing the operation by the staff. FIG. 4 is a front view of the customer side operation section, FIG. 5 is a block diagram showing an example of the internal configuration of the device main body, and FIG. 6 shows the back of the reservation card, which is not actually visible. FIG. 7 is a plan view showing the surface of the reservation card; FIG. 8 is a front view showing an example of the reservation table displayed on the display; FIG. 9 is a front view showing another example of the reservation table displayed. FIG. 10 is a front view showing a case where an example of character information different from the reservation list is displayed on the display section. l... Main body case, 2a... Attendant side operation section, 3...
-Display section, 5.6...Card insertion slot, C...Reservation card, D...Display section. Patent applicant Nippon Signal Co., Ltd. Figure 0

Claims (1)

[Scope of Claims] (a) An operation unit equipped with a key for specifying a new handling mode, a reservation confirmation mode, or a reservation cancellation mode and for inputting a reception number, and (b) a reservation table and a schedule for the day. (c) A touch panel comprising a variable display section that displays a number of transparent touch switches arranged at predetermined positions on the display surface of the display section for specifying a reservation mode or cancellation mode, a reservation date, etc. an input section; (d) a storage section whose minimum components include a format memory that stores the display format of the display section, a reservation memory that stores whether or not there is a reservation, and a calendar memory that stores a predetermined reservation available period; (e) an editing department that reads and synthesizes the format, reservation status, and calendar from the storage section to set the display contents of the display section; a reading/writing section that reads and writes information such as; a control means for causing the writing unit to record a number, etc.; b. reading the reservation contents of the reservation memory of the storage unit based on the reservation display command signal, and displaying the reservation status on the display unit according to the display format of the format memory; c. Based on the reservation mode setting signal, only the input from the touch switch corresponding to the unreserved portion of the displayed reservation table is treated as valid, and based on the reservation cancellation mode setting signal, the input is control means for validating only the input from the reservation date display portion corresponding to the reception number of the reservation table based on the reception number read from the reservation card received or input from the reception number input key of the operation unit; d. Control means for storing the reservation details inputted from the touch switch in the reservation mode in the reservation memory and erasing the reservation contents inputted from the touch switch in the reservation cancellation mode from the reservation memory, e. , a control section having a control means for magnetically recording a reception number and a reservation date on the inserted reservation card in a reservation mode, and recording only the reservation number in a reservation cancellation mode. Device.