JPS61184031A - Message registration system of telephone set - Google Patents

Abstract

PURPOSE:To spread and improve service ability by registering an extension number of a telephone set desired for callback when a called party is absent. CONSTITUTION:When a caller calls a called party but the called party does not replay, the extension number of a multi-function telephone set 7 desiring callback is depressed by using a number button of a multi-function telephone set 6, then a message registration to a storage device 4 at the caller side is transmitted to a central processing unit 1 to stop the call from the telephone set 6 to the telephone set 8. The controller 2 lights a lamp accessoried to a message registration button 14 to the telephone set 8 and the extension number and time of the telephone set 7 are registered in the recorder 5 corresponding to the telephone set 8. The called party knows the incoming call during its absence by the lighting of the lamp and depresses a message registration button 14 and the extension number and time of the telephone set are displayed on a numeral display section 13.

Description

DETAILED DESCRIPTION OF THE INVENTION [Field of Industrial Application] The present invention relates to a message registration system for telephones in automatic switching systems, particularly for multifunction telephones.

[Conventional technology]

In the conventional message registration method for multi-function telephones, when the calling party calls the called party and the called party does not respond, the caller can register the message by pressing the message registration button on the calling party's multi-functional telephone. A common method was to turn on a lamp on the message registration button of the calling party's multi-function telephone, and automatically register the calling party's telephone extension number in the called party's storage device.

[Problem that the invention seeks to solve]

In the conventional telephone message registration system described above, if the calling party does not answer when the calling party calls the called party, the telephone that the called party can return the call to is the registered telephone number. Since it is limited to the calling party's telephone, there is a problem in that once the caller registers a message, he or she cannot leave the telephone.

SUMMARY OF THE INVENTION An object of the present invention is to solve the above-mentioned problems and provide a message registration method for a telephone that allows a message registrant (caller) to freely register the extension number of any telephone for which he/she wishes to receive a call back. be.

[Means for solving problems]

The telephone message registration system according to the present invention is connected to the control system via this. a plurality of calling and called multifunction telephones each having numeric buttons, a message registration button, a numeric display and a visual display; and each of the calling and called multifunction telephones; When the calling party calls the called party and the called party does not respond, the calling party presses the message registration button and then
When the above-mentioned numeric button is pressed corresponding to the extension number of the multi-function telephone of the above-mentioned calling party for which the caller wants to be called back, the above-mentioned control system will call back the multi-functional telephone of the called party which the calling party is calling. Activate the visual display means attached to the function telephone, and further register the extension number of the multifunction telephone of the calling party whose call you wish to have called back in the storage device corresponding to the telephone of the called party; When the caller learns that there is an incoming call through the operation of the visual display means described above, he presses the re-message registration button on the called party's multifunction telephone, and the numeric display displays the above-mentioned call return request that the caller has registered. display the extension number of the calling party's multifunction telephone.

In this message registration method, a regular telephone can be used instead of the calling party's multifunction telephone. In this case, instead of pressing the message registration button,
A special number dialing or pressing operation is performed.

According to this message registration method, if the caller does not answer when the caller calls a multi-function telephone from a telephone, the caller can freely register the extension number of the telephone that he or she wishes to have called back. be able to.

〔Example〕

Embodiments of the present invention will be described below with reference to the drawings.

FIG. 1 is a diagram showing an example of the configuration of an automatic switching system to which an embodiment of the telephone message registration method according to the present invention is applied. Control devices 2 and 3 of the multi-function telephone are connected to the central processing unit 1, and each of the control devices 2 and 3 of the multi-function telephone includes a storage device 4 and a multi-function telephone 6.
, 7, the storage device 5 and multifunction telephones 8 and 9 are connected.

FIG. 2 shows multifunction telephones 6 and 7 attached to the above system.
, 8.9 is a diagram showing an example of the configuration.

The multifunction telephone is equipped with a handset 12, a numeric display section 13, a message registration button 14 with a lamp, and numeric buttons 15.

Next, a message registration method will be explained with reference to FIGS. 1 and 2.

First, in order to call the multifunction telephone 8 of the called party on the multifunction telephone 6 of the calling party, the caller lifts up the handset 12, puts it in an off-hook state, and presses the number buttons 15 on the multifunction telephone 8 of the called party. Press down on the extension number 8. At this time, if the called multifunction telephone 8 does not respond, the calling multifunction telephone 6 registers the message as follows.

The calling party presses the message registration button 14 with a lamp while the multifunction telephone 6 on the calling side is calling the multifunction telephone 8 on the called side. The control device 2 on the calling side notifies that the message registration button 14 of the central processing unit IK telephone 6 has been pressed. Here, the caller further asks for a call back using the number buttons 15 on the multifunction telephone 6 of the calling party. Press down the extension number of fPA7.

As a result, the control device 2 notifies the central processing unit IK that the extension number of the multifunction telephone 7 has been registered in the calling side's storage device 4 along with the current time, and
calls to the multifunction telephone 8 are stopped. Further, the control device 2 sends a service setting tone to the calling party's multifunction telephone 6 to inform the calling party that the service setting is complete.

At this time, the calling party puts the handset 12 on-hook.

On the other hand, the control device 2 lights up the screen attached to the message registration button 14 for the multifunction telephone 8 of the called party, and furthermore, the multifunction telephone 7 with the message registered in the storage device 4 of the calling party. The extension number and time are registered in the storage device 5 corresponding to the multifunction telephone 8 on the called side.

The called party will know that a call has been received while he or she was absent when the lamp attached to the message registration button lights up. When the called party presses the message registration button 14 on the telephone 8, the central processing unit 1 receives the extension number and time of the telephone 7 to be called, which are registered in the storage device 5 via the called party's control device 3. That is, the time of incoming call is displayed on the numeric display section 13 of the telephone 8 on the called side. This allows the called party to know the extension number of the multifunction telephone 7 that the message registrant, ie, the caller, wants to be called back to and the time at which the call was received, and to call this extension number.

In this embodiment, the explanation has been limited to calls between multi-function telephones, but the side that registers messages.

In other words, the calling party's telephone may be a regular telephone.

In this case, message registration is not achieved by pressing a message registration button (it goes without saying that it is accomplished by hooking and dialing a special number).

〔Effect of the invention〕

As explained above, the message registration method of the telephone according to the present invention allows the calling party to call the called party if the called party does not answer when the calling party calls the called party. The extension number of the telephone can be freely registered, which has the effect of expanding services.

[Brief explanation of drawings]

FIG. 1 is a diagram showing an example of the configuration of an automatic switching system to which an embodiment of the telephone message registration method according to the present invention is applied, and FIG. 2 is a diagram showing a multifunctional system attached to the automatic switching system shown in FIG. FIG. 1 is a diagram showing an example of the configuration of a telephone. 4.5...Storage device 6.7, 8.9...Multi-function telephone 13...Numeric display section 14...Message registration button (with lamp) 15.
・Number buttons.

Claims (3)

[Claims] (1) A control system, and a plurality of multifunction telephones on the calling side and multifunction telephones on the called side, each equipped with numeric buttons, message registration buttons, a numeric display, and visual display means, connected through the control system. and a storage device corresponding to each of the multifunction telephones of the calling party and the called party, and if the calling party does not answer when the calling party calls the called party, the calling party receives a message. Following the operation of pressing the registration button,
When you press the numeric button corresponding to the extension number of any multifunction telephone of the calling party that you wish to use to call back, the control system will call the multifunctional telephone of the called party that is being called by the calling party. activating the visual display means attached to the called party, further registering the extension number of the calling party's multifunction telephone for which the caller wishes to be called back in the storage device corresponding to the called party's telephone; When the user learns that an incoming call has been received through the operation of the visual display means, he or she presses the message registration button on the called party's multifunction telephone, and the caller registers the call that the caller wants to return on the numeric display section. A telephone message registration method characterized by displaying the extension number of the multifunction telephone on the side. (2) The telephone message registration system according to claim 1, wherein a general telephone is used instead of the multi-function telephone on the calling side. (3) A message registration method for a telephone according to claim 2, wherein instead of pressing down the message registration button, hooking and dialing or pressing a special number are performed.