JPS61172470A - Method and device for telephone directory assistance - Google Patents

Abstract

PURPOSE:To eliminate the necessity to retrieve a telephone directory by connecting automatically to the directory assistance board number 104 when an opposite party aimed to telephone, can not be retrieved. CONSTITUTION:When an operating part 13 is operated and a telephone number is retrieved, the telephone number is outputted from a central processing part 1 and displayed at a display part 5. When the telephone number aimed to telephone, is selected, the selected telephone number is called through a telephone line 6 by an automatic selecting signal transmitter 9 and connected mutually to capable-of-calling. When an equivalent telephone number is not displayed, the directory assistance board number 104 is automatically outputted from the central processing part 1, and connected to capable-of-calling mutually with a telephone directory assistance. When the telephone number is informed from the telephone number directory assistance, the voice is converted to a digital signal by a speech recognition part 14, inputted to a memory 12 of the central processing part 1, the telephone number is outputted to the automatic selecting signal transmitter 9 and connection and calling can be executed.

Description

[Detailed description of the invention] (Industrial application field) The present invention relates to a telephone number guidance method and device.

(Prior Art) Conventionally, when a telephone number is searched by name or occupation by operating an operation unit, the search is performed from a large number of specific telephone numbers that have been input in advance to the central processing unit, and the telephone number is searched by the central processing unit. When you select the desired phone number from the displayed phone numbers, the selected phone number is automatically called via the phone line by the automatic selection signal transmitter, and the call is made to each other. Those connected to enable communication are well known.

(Problem to be solved by the invention) However, since the telephone number displayed on the display of the above-mentioned known device is only the telephone number of a specific subscriber, there is a limit to the search, and it is not possible to search for the desired party. seen in many cases. In this case, search separately in the telephone directory, or
Or the so-called 104 or 105 (hereinafter 10
There was no other option but to call 4) and request a search.

Furthermore, the number learned in 104 had to be written down in a memo pad and dialed again, but in the past, this operation was not considered a drawback and was recognized as normal behavior.

(Means for Solving the Problem) Therefore, in the present invention, when a telephone number is searched by name or occupation by operating the operation unit 13, the search is performed from a large number of specific telephone numbers input in advance to the central processing unit l. Then, the telephone number is displayed on the display section 5 by the output from the central processing section 1, and when a desired telephone number is selected from the displayed telephone numbers, the selected telephone number is automatically selected by the automatic selection signal transmitter. 9 makes a call via the telephone line 6 and is connected so that they can talk to each other, and when the corresponding telephone number is not displayed on the display section 5, the central processing section 1 automatically outputs 104 and automatically When a call is made by the selection signal transmitter 9 via the telephone line 6 and the telephone number is communicated with the telephone directory assistance, the voice is automatically transmitted to the voice recognition unit. 14, the telephone number is converted into a digital signal and inputted into the memory 12 of the central processing unit l, and the telephone number is automatically output to the automatic selection signal transmitter 9 so that a connected call can be made; A large number of specific phone numbers and 10
4, and the central processing unit 1 has an operation unit 13 for instructing a search for a specific telephone number, and a display unit 5 for displaying the telephone number searched by the central processing unit 1. A network control circuit 7 is connected to the automatic selection signal transmitter 9, and a handset 8 is connected to the network control circuit 7.
This is a telephone number guide device in which a public telephone line 6 and a voice recognition section 14 that converts a voice signal inputted through a public telephone hole H6 into a digital signal are connected.

Describing a specific embodiment of the apparatus capable of achieving the method of the present invention, reference numeral 1 denotes a central processing unit, and its storage unit 2 stores a number of specific names, telephone numbers, job types, etc., and 104. Reference numeral 3 denotes a video disk unit connected to the central processing unit 1 via an interface unit 4, and the disk contains the name of the company, telephone number, occupation, and map corresponding to the telephone number input in the storage unit 2.・Promotional text, etc. (
(hereinafter referred to as data). The central processing unit 1
The telephone numbers input into 1 are organized so that they can be searched by name or job type. For example, when company A is searched for by name, the address code corresponding to company A is sent to the video disc unit via the interface unit 4. 3, the data corresponding to the address code is read from the disc of the video disc unit 3 and displayed on the display unit 5. Further, when searching for, for example, "patent attorney" in the job type search, the address code of the telephone number registered as a patent attorney in the storage section 2 is read out, and the data is shown on the display section 5 in the same manner as above.

6 is a public telephone line, which is connected to the network control circuit 7. The network control circuit 7 is connected to a handset 8, and performs separation amplification and incoming connection between the public telephone line 6 and the handset 8. Reference numeral 9 denotes an automatic selection signal transmitter, and when a telephone number is read out from the storage section 2 via the fiorboard 10, an MF multiplication signal is sent to the telephone office via the telephone line 6 using a dial pulse. . Reference numeral 11 denotes a caller identification unit, which automatically calls the other party's phone by the automatic selection signal transmitter 9, and for 1 to 2 seconds after the polarity of the public telephone line 6 is reversed, for example, "Shinjuku 1" is called. ”
to notify the other party of one's whereabouts.

However, in the present invention, the telephone number stored in the storage section 2 is provided to the telephone number, and the telephone is automatically connected by selecting this telephone number. If the desired data is not found in 2, the central processing unit 1 sends 104 to the automatic selection signal transmitter 9 to connect the telephone to the public corporation's directory assistance. There are two timings for sending this 104 signal.

The - is performed when there is no corresponding data at the time of the initial name or job type search.In this case, an automatic selection signal and a 104 signal are automatically sent from the central processing unit l to the transmitter 9. At the same time, the display unit 5 displays a message that the data is not registered and that connection is to be made to 104.

The second method is performed after the corresponding data is displayed on the display unit 5 by name or job type search, and if the desired person is not found in the displayed data, the connection is made to 104 by manual operation. It is something.

However, as mentioned above, unregistered numbers are checked through the directory assistance, but the telephone number obtained from the directory assistance is stored in the memory 12 in the central processing unit 1. There are two ways of this embodiment. In the first embodiment, while listening to the telephone number from the handset 8, operate the numeric keypad of the operating section 13, input the telephone number into the memory 12, and after inputting it. , when the confirmation key of the operation unit 13 is operated, the line of the public telephone line 6 is once opened and then closed again, the telephone number stored in the memory 12 is sent to the automatic selection signal transmitter 9, The call will be placed automatically.

In the second embodiment, the voice recognition section 14 identifies the voice and stores it in the memory 12. That is, the voice from the directory assistance is sent to the voice analysis section 15 via the public telephone line 6 and the network control circuit 7. Here, the audio frequency is A/D converted, the result is compared with the digital encoded data stored in the audio comparison section 16, and the matched digital encoded data is encoded by the code conversion section 17 and output. is,
It is stored in the memory 12 and sent to the automatic selection signal transmitter 9 by pressing the confirmation button as in the first embodiment. Further, in the first embodiment and the second embodiment, the input number is displayed on the LED display section of the operation section 13 and the display section 5. Display on the display section 5 is performed by a superimposing section 18.

19 is a hard copy portion for copying what is displayed on the display unit 5 using memory paper; 20 is a voice operation guide unit that provides voice guidance for a series of operations; 21 is a card insertion unit; 22 is a card reading unit; 23 is the coin insertion part.

(effect) Next, we will discuss the effect.

If the name of the company to be searched is known but the telephone number is unknown, the user operates the operation unit 13 and inputs the name. Then, one or more pieces of data in the storage section 2 are searched, and the corresponding address code is sent to the video disk section 3 via the interface section 4, and the address code is read from the disk of the video disk section 3. Corresponding data is read out and displayed on the display unit 5. Therefore, when you find the desired company among the single or multiple names displayed on the display section 5, insert a coin or card and pick up the handset 8. The selected telephone number is read out from the storage section 2 and output to the automatic selection signal transmitter 9, and a call is automatically made via the public telephone line 6 to connect to the other party.

If the name of the company to be searched for is not known, but only the type of job is known, and the user wants to search for a suitable person, the user operates the operation section 13 and inputs the type of job. Then, the storage unit 2
The address code of the telephone number of the occupation registered in is read out, and a large amount of data is displayed on the display section 5. Then, when searching for a suitable party, inserting a coin or a card, and picking up the handset 8, the selected telephone number displayed on the display section 5 is read out from the memory section 2 and sent to the automatic selection signal transmitter 9. A call is automatically made via the public telephone line 6, and the call is connected to the other party.

However, the name of the company you are trying to search for is
If it is not registered in , the display section 5 displays the message "Connect to telephone directory assistance because it is not registered," and at the same time, the central processing section l sends r1 to the automatic selection signal transmitter 9.
04" is automatically output, a call is automatically made via the public telephone line 6, and a connection is made to the telephone directory assistance.

In addition, when it is determined that there is no suitable partner in the data displayed on the display section 5, when a predetermined button on the operation section 13 is pressed, an automatic selection signal transmitter is sent from the central processing section 1 as described above. 9, r104" is automatically output, a call is automatically made via the public telephone line 6, and the call is connected to the public corporation's directory assistance service.

When the telephone number is determined by connecting to the public corporation's telephone directory service, the telephone number is automatically input as a voice signal to the voice recognition section 14.

The voice analysis section 15 performs A/D conversion, the A/D conversion result is compared with the digitally encoded data stored in the voice comparison section 16, and the code converter 17 encodes the matched digitally encoded data. The central processing unit l
The data is sent to the memory 12 and stored therein. At this time, the automatically input number is displayed on both the LED display section of the operation section 13 and the display section 5, so that the telephone number can be confirmed with the naked eye without having to write it down.

(In this case, the real voice will be automatically digitized by the device, but since the real voice is not necessarily digitized accurately due to pronunciation, it is necessary to check that there are no errors in what is displayed as described above.) ) When it is confirmed that there is no error, when the confirmation button on the operation unit 13 is pressed, the public telephone line 6 is automatically opened and then closed again, and the telephone line stored in the memory 12 is opened again. The number is sent to the automatic selection signal transmitter 9, and the other party is automatically called.

Therefore, the user can redeem the telephone number of any party without any special operation, and can call the desired party with a single touch operation.

(Effects) As mentioned above, conventionally, when you operate the operation unit to search for a phone number by name or occupation, the phone number is searched from a large number of specific phone numbers that have been input into the central processing unit in advance. The output from the central processing unit is displayed on the display, and when a desired telephone number is selected from the displayed telephone numbers, the selected telephone number is automatically called via the telephone line by the automatic selection signal transmitter. It is well known that the devices are connected to each other so that they can communicate with each other. However, since the telephone number displayed on the display of the above-mentioned known device is only that of a specific subscriber, the search is limited, and it has often been impossible to search for the desired party. In this case, the only option was to search separately in the telephone directory or call r104J from another telephone and request a search. Furthermore, I had to write down the number I learned in 104 on my notepad and dial it again.
In the past, this operation was not seen as a drawback and was recognized as normal behavior.

However, in the present invention, when a telephone number is searched by name or occupation by operating the operation unit 13, the search is performed from a large number of specific telephone numbers input in advance into the central processing unit 1, and the telephone number is searched by the central processing unit 1. The output from section 1 is displayed on display section 5, and when a desired telephone number is selected from the displayed telephone numbers, the selected telephone number is automatically transmitted via telephone line 6 by automatic selection signal transmitter 9. When a call is made and the phone number is not displayed on the display unit 5, the central processing unit 1
104 is automatically output from the automatic selection signal transmitter 9.
When a call is made via the telephone line 6 and the telephone number is notified by the telephone directory assistance, the voice is automatically transmitted to the voice recognition section 14.
A telephone number guidance method in which the telephone number is converted into a digital signal and input into the memory 12 of the central processing unit 1, and the telephone number is automatically output to the automatic selection signal transmitter 9 so that a connected call can be made; specific phone number and 1
04, the central processing unit 1
includes an operation section 13 for instructing a search for a specific telephone number, a display section 5 for displaying the telephone number searched by the central processing section 1, and an automatic selection signal transmitter 9 for automatically calling the entered telephone number. A network control circuit 7 is connected to the automatic selection signal transmitter 9, and a voice signal input via the handset 8, the public telephone line 6, and the public telephone line 6 is connected to the network control circuit 7. Since it is a telephone number guidance device connected to a voice recognition unit 14 that converts it into a digital signal,
If you cannot search for the desired person, r104J will be automatically sent to you.
You can request a search.

There is no need to search in the telephone directory.

C. You will be automatically connected to the phone searched for r104J.

Second, you can make calls quickly.

This effect is achieved.

[Brief explanation of drawings]

FIG. 1 is a block diagram of the present invention, and FIG. 2 is a flowchart. Explanation of symbols 1...Central processing unit, 2...Storage unit, 3...Video disk, 4...Interface unit, 5...Display unit, 6...Public telephone line, 7... - Network control circuit, 8... handset, 9... automatic selection signal transmitter,
lO...Io port, 11... Source identification unit,
12...Memory, 13...Operation section, 14...Speech recognition section, 15...Speech analysis section, 16...Speech comparison section, 17...Code conversion section, 18...Super Impose part, 19...Hard copy part, 20...Voice operation guide part, 21...Card insertion part, 22...Card reading part, 23...Coin insertion part.

Claims (2)

[Claims] (1) When a telephone number is searched by name or occupation by operating the operation unit 13, the search is performed from a large number of specific telephone numbers that have been input in advance to the central processing unit 1, and the telephone number is searched by the central processing unit 1. When a desired telephone number is selected from the displayed telephone numbers, the selected telephone number is automatically called via the telephone line 6 by the automatic selection signal transmitter 9. are connected so that they can talk to each other, and the corresponding telephone number is displayed on the display section 5.
If it is not displayed, 104 or 105 is automatically output from the central processing unit 1, and the automatic selection signal transmitter 9 makes a call via the telephone line 6, and is connected to the telephone number assistance so that the telephone number can communicate with the telephone number. When the telephone number is announced from the telephone number guide, the voice is automatically converted into a digital signal by the voice recognition section 14 and input into the memory 12 of the central processing section 1, and the telephone number is automatically selected as the automatic selection signal. A telephone number guidance method that automatically outputs to a transmitter 9 and allows a connected call. (2) It has a central processing unit 1 into which a large number of specific telephone numbers and so-called 104 or 105 are input, and the central processing unit 1 has an operation unit 13 that instructs a search for a specific telephone number, and the central processing unit 1 performs a search. Display unit 5 for displaying the telephone number
is connected to an automatic selection signal transmitter 9 that automatically calls the entered telephone number, a network control circuit 7 is connected to the automatic selection signal transmitter 9, and a handset and receiver is connected to the network control circuit 7. 8, a public telephone line 6, and a voice recognition unit 14 that converts a voice signal input via the public telephone line 6 into a digital signal.