JPS61169057A - Telephone device - Google Patents

Abstract

PURPOSE:To call a concerned party while an incoming party does not hook off a handset by transmitting in advance a message of an attribute of a telephone set of the incoming party to a caller and recording and reproducing a voice representing the attribute of the caller. CONSTITUTION:A voice is detected by a channel section 11 to connect a channel. After a storage means 17 transmits a voice of the 1st storage part storing a message of a telephone set of the incoming party to a line, the voice of the caller is detected by a voice detection and control means 13. When the voice of the caller exists as the result of detection, the message of the caller is recorded to the 2nd recording part of the means 17. If the caller is silent, the message representing line holding is transmitted from the 3rd storage part of the means 17. Then the voice of the 2nd storage part of the means 17 is repeated up to the setting number of times to be outputted from a speaker 16. When the handset is not hooked off until the number reaches the setting number of times, an absence or recalling request message is transmitted from the 4th storage part to the line.

Description

DETAILED DESCRIPTION OF THE INVENTION Field of the Invention The present invention relates to a telephone device that automatically controls incoming calls, calls, and recording of messages when the telephone is absent.

Background of the Invention In recent years, the use of telephones has become more versatile, and along with this, telephone devices with a wide variety of functions have been developed, and devices such as answering machines that automatically record external messages when the person is absent have also been developed. ing.

On the other hand, devices that use semiconductor memory to edit and synthesize speech to output the name of an individual corresponding to a verification number to the user, or to output bank balance amounts using synthesized sounds (for example, "telephone network "Voice inquiry notification service using
7, pp. 5-421).

Problems to be Solved by the Invention However, in the above-mentioned device, the caller must be verified by voice recognition etc. in order to be inserted into the exchange side.
Its purpose is also to notify the caller of the balance on the host computer.

On the other hand, with regular telephones, for example, when a call is received from outside on the same line at a business office, someone always picks up the phone and makes a call to someone outside the company, and if the call is unrelated to them, then If you want to call someone else to take over the call, or if you are absent, you must make a phone call to that effect. Furthermore, from the point of view of the outside caller, each time the caller is switched due to a call on the called side, it becomes necessary to re-indicate the caller's affiliation. had to be done. In other words, even if the call cannot be started with the intended person or if the call is made by mistake, the receiving party has to pick up the receiver.

A similar situation occurs in the case of itadzura telephones.

In view of the above-mentioned problems, the present invention shows the attributes of the caller, including the name and affiliation of the caller, without the callee having to pick up the receiver.
Furthermore, the caller can call the person in question using the attached speaker while maintaining the call, without having to send a message from a tape unilaterally like with conventional answering machines, and if the person is not available, the caller can be called again. To provide a telephone device which eliminates the need for the receiving side to take up a handset in the event of an exchange service, a nuisance call, or an incorrectly dialed call, by requesting a call or recording a message.

Means for Solving the Problems In order to solve the above problems, the telephone device of the present invention includes a storage means, a voice detection control means 2, a communication path section, a tape recorder,
and a control means, and when a call is received, the control means once puts the communication path section into a talking state and sends to the calling side the contents recorded in advance in the first memory portion, such as a message regarding the attributes of the called side's telephone.

By doing this, there are many cases where the caller side will utter the caller's attributes themselves. Furthermore, the attributes can be known by uttering a voice without saying the attributes. Here, this voice is determined and recorded in the second memory portion by sound detection, and the recording is terminated by silence detection, and is previously recorded in the third memory portion. A message indicating that the call will be placed on hold is sent, while the caller's voice recorded in a portion of the second memory is repeatedly output from the speaker on the receiving side, and if the caller does not pick up the handset after the set number of times, the caller is notified that the caller is not available. Then, the caller is informed of the voice in the fourth memory section, that is, the caller's absence, and the message is recorded on a tape recorder or the line is disconnected.

Effect: With the above-described configuration, the present invention uses the caller's voice instead of the ringing level, so only the corresponding person can make the call, and there is no need for anyone other than the corresponding person to pick up the handset, thereby preventing incorrect dialing. It also prevents mischief. Also, even if synthetic voices are used, the conversation during a call can be natural, and it does not become a one-sided conversation like an answering machine.

Embodiment Hereinafter, a telephone device according to an embodiment of the present invention will be described with reference to the drawings.

FIG. 1 shows the configuration of a telephone device according to a first embodiment of the present invention. In FIG. 1, reference numeral 11 detects the hooking operation of the telephone and disconnects the line, 12 is a handset, 13 is a voice detection control means for detecting a silent section of voice, and 14 is a tape recorder 16. A switch circuit 17 is used to input and output audio signals to and from the speaker 16, and a switch circuit 17 stores a message indicating the attributes of the telephone, such as "This is ○○. Which one are you?" 1 memory part, a second memory part that records a message from the caller, a third memory part that records a message to the effect that the line will be put on hold, and a message to the effect that the caller is absent and requests to call again. A storage means 18 having a recorded fourth storage portion is a control means for controlling these and performing an arbitrarily settable counter operation.

The operation of the telephone device configured as described above will be described below with reference to FIGS. 1 and 2.

FIG. 2 shows the flow of control. That is, the call path unit 11 detects the ringing sound, connects the call path, and starts a call (step 21). Further, after sending the voice in the first storage part from the storage means 17 to the line, the voice of the calling party is detected using the voice detection control means 13.Step 2
2) It is determined whether there is voice from the caller side or not (step 23). If the caller's voice is present in step 23, the sender's message is recorded in the second storage portion of the storage means 17 (step 24). If the calling party is silent in step 23, the attributes of the called party are revealed and the calls are sent to the line until the calling party's voice is detected. Furthermore, the audio in the third storage portion is sent to the line.

Next, in step 26, the handset 12 amplifies the sound stored in the second storage part of the storage means 17 by the speaker 16 repeatedly until the handset 12 goes off-hook or the number of times set in the counter (steps 26 and 27).

If the person in question is absent and does not become off-duty for a certain period of time, that is, until the number of times set on the counter is reached, a message requesting absence or re-transmission is sent to the line from the fourth storage section. In this case, the tape recorder 16 is operated to record the message from the sender, and after the voice detection control means 13 detects silence for a certain period of time, the previous operation of the tape recorder 16 is stopped. Step 28).

Further, if the person goes off-hook in step 26, that is, if the person in question picks up the handset 12, a normal conversation state is started (step 29).

Also, the sound recorded on the tape recorder 16 while the user is away can be heard from the speaker 15 by the switch circuit 14.

Note that the storage means 17 may be constructed of a semiconductor memory, and the audio from the handset 12 may be digitally converted and recorded in each part of the storage means 17.

Further, the tape recorder 16 may use a semiconductor memory, or may be configured to use only a semiconductor memory without using the tape recorder 16.

As described above, according to this embodiment, the called party can call the person in question without picking up the handset, improving operability and being effective in preventing incorrect dialing and nuisance calls.

Effects of the Invention As described above, according to the present invention, by sending a message indicating the attributes of the called party's telephone to the caller in advance, the caller can notice an incorrect dialing operation on the caller's side, and Since audio indicating the attributes of the caller can be recorded and played back, the recipient can know the attributes of the caller without having to pick up the handset, and only the corresponding person can communicate and operate the system. can improve sex.

Furthermore, there is no need to deal with unnecessary calls due to prank calls or incorrect dialing.

Furthermore, if the corresponding person is absent, a message such as absence is sent to the caller, and the message from the caller can also be recorded, so there is no wastage of time for both the caller and the recipient, and the operability is improved. It is possible to achieve the effect that the condition is extremely improved.

[Brief explanation of drawings]

FIG. 1 is a block diagram of a telephone device according to an embodiment of the present invention, and FIG. 2 is a flowchart of FIG. 1. 11... Call path section, 12... Handset, 13... Voice detection control means, 14...
... Switch circuit, 16 ... Tape recorder, 16 ... Speaker, 1.7 ... Storage means, 18 ... Control means.

Claims (1)

[Claims] A communication path unit that detects the hooking operation of the telephone and connects or disconnects the line, a voice detection control means that detects a silent section of voice, a speaker that amplifies the sound to the outside, a recording and reproducing means that records and reproduces voice, and the telephone. a first storage part that records a message indicating the attributes of the device; a second storage part that records a message from the caller; and a third storage part that records a message that the line will be put on hold; comprising a storage means having a fourth storage portion recording a message requesting at least one of absence or retransmission, and a control means for controlling these and performing an arbitrarily settable counter operation,
The voice detection and control means, the control means, and the communication path section send the voice messages stored in each storage section of the storage means to the line, or amplify the sound a set number of times using the speaker and send it to the recording and reproducing means. A telephone device characterized by recording and playing back a message from a caller and disconnecting a telephone line.