JPS61137491A - Omitting system of hooking operation - Google Patents

Abstract

PURPOSE:To eliminate hooking operation, to heighten its operability and to eliminate malfunction such as disconnection by other party, etc. by connecting a preprocessor that watches a dial pulse by command of a host processor, and provided with function to count the dialed figures to a subscriber's circuit. CONSTITUTION:A preprocessor 3 that watches the state of a terminal 1 is connected between a subscriber's circuit and a host processor 4. The processor 4 request watching of figure receiving of relevant terminal 1 to the preprocessor 3 in the case of transmission from the idle state of the terminal 1 and the state of accepting conventional hooking. When dialing is started from the terminal 1, the preprocessor 3 watches an output of a loop detecting circuit 2c, and transmits the dialed figures to the processor 4. The processor 4 controls execution of various services based on the figures. Thus, hooking operation at a telephone set terminal for requesting service other than basic service of extension can be omitted.

Description

DETAILED DESCRIPTION OF THE INVENTION (Field of Industrial Application) The present invention relates to telephone operation in a telephone exchange in an electronic exchange that exchanges voice and data in analog or 7-bit format.

(Prior art) Conventionally, in order to perform operations to realize functions such as transfer to extension, extension connection, conference connection, extension camp-on, and interruption while on a call or listening to busy tone, Hooking operation (pressing the hook switch for 0.2 to 1.3 seconds) or dialing a single digit on a rotary telephone as shown in Japanese Patent Application Laid-Open No. 59-74768, and then dialing a predetermined number.
For example, they dialed an extension number, service special number, etc.

(Problems to be Solved by the Invention) However, the hooking operation is an operation that does not exist in conventional crossbar systems, and an inexperienced telephone operator may be unable to do so. Fu is considered a king.

Accidents such as disconnection of the other party occurred due to the inability to operate the switch at the correct timing. Also, using the dial to perform hooking operations on behalf of the user is actually a wasteful operation, especially when giving an A to the other party. Luz's intermittent sounds were never pleasant.

Therefore, the present invention eliminates the above-mentioned drawbacks and
．． To provide an operation method that eliminates the king operation, further improves the operability of the person handling the telephone, and eliminates malfunctions such as disconnecting the caller.

(Means for Solving the Problems) In order to solve the above-mentioned problems, the present invention provides an electronic switching system that exchanges voice and data in analog or digital form, in which the telephone dial and the clock are constantly controlled according to instructions from a host processor. A preprocessor capable of monitoring and counting dialed digits is connected to the subscriber circuit connected to each telephone.

(Function) In such a configuration, when the host processor starts dialing when the terminal is in a state where it accepts outgoing calls or conventional hooking, the host processor sends the dialed digits to the host processor. The upper-level process controls the implementation of various services based on the numbers (groups) sent.

(Embodiment) FIG. 1 is a professional Kudaiadaram showing an embodiment of the abbreviated hooking operation method of the present invention. As shown in the figure, in an electronic exchange that exchanges voice and data in analog or digital format, a high-level processor 4 is connected between a subscriber circuit 2 installed for each telephone terminal 1 and a high-level processor 4.
A preprocessor 3 is connected to the preprocessor 3, which monitors changes in the status of a multi-terminal (general telephone) 1 according to commands from the terminal. In the subscriber circuit 2, 2a is a ringing sending circuit, 2b is a communication current supply circuit, 2c is a loop detection circuit, 2d is a circuit fault detection circuit, and 2e is a ring trip circuit.

In such a configuration, when the terminal 1 is in a state where it accepts a call from an idle state or a conventional hooking, the higher-order processor 4 requests the pre-rocessor 3 to monitor the number reception (dial pulse) of the corresponding terminal 1. When the telephone terminal 1 starts dialing, the pre-gross terminal 3 detects the output of the loop detection circuit 2C in the subscriber circuit 2 (loop ON/OFF).
), transmits the dialed digits to the higher rank, and waits for the next instruction. The upper grosser, S4, controls the implementation of each practice's service based on the numbers (groups) sent.

In this way, we installed a preprocessor in the subscriber circuit that has the function of constantly monitoring dial pulses and counting dialed digits, so that basic extension services (calls between extensions, calls between extensions and outside numbers, calls between extensions and 7. King operation, which triggers a series of operations required on the telephone terminal to request a service other than a telephone call by the operator, can be omitted.

(Effects of the Invention) As described above in detail, according to the present invention, the usability of a PBX rotary dial telephone is improved. In particular, it is expected to be easier to use in transfer operations for extensions, reducing operational errors. In addition, the operability of not only rotary telephones but also multi-function telephones (multi-keys, telephones) has been affected. Conventionally, the hook key or transfer key was pressed once before dialing an extension number, etc. Operation can also be simplified. Furthermore, since the introduction of electronic exchanges, there has been a phenomenon in which so-called "phantom ringing" or "Yurei Denwa" rings, and when you answer, no one is there. In most cases, hooking is regarded as disconnection, resulting in a call back, but by omitting the hooking operation according to the present invention, these phenomena are eliminated.Furthermore, the disconnection time from a call in progress is shortened, reducing frustration. It has many effects such as eliminating the problem.

[Brief explanation of the drawing]

FIG. 1 is a professional Kudaiadaram showing an embodiment of the method of omitting the hooking operation of the present invention. DESCRIPTION OF SYMBOLS 1...Telephone terminal, 2...Subscriber circuit, 3...Preprocessor, 4...Upper processor.

Claims (1)

[Claims] In electronic exchanges that exchange voice and data in analog or digital form, this is a method of omitting the hooking operation that triggers a series of operations required on the telephone terminal to request services other than basic extension services. A preprocessor that monitors changes in the state of the terminal according to instructions from the upper processor is connected between the circuit and the upper processor, and when the terminal receives calls and hooks from the idle state, the upper processor tells the preprocessor to A method of omitting the hooking operation, which is characterized by requesting to monitor the number reception of the terminal.