JPS6064560A - Message display system - Google Patents

Abstract

PURPOSE:To obtain the display of a corresponding language from a message transmitter by setting types of languages to be displayed in advance in a telephone exchange system to which multi-function telephone sets having respectively a display are accommodated. CONSTITUTION:Storage devices 31 3m corresponding to m-kind of languages are provided; for example, various messages expressed in Japanese are stored in a message storage device 31, and various messages expressed in English are stored in a storage device 3m. When multi-function telephone sets 11-1n are installed in guest rooms, and when a guest to the guest room where the telephone set 11 is installed is decided, the kind of language to be understood by the guest is selected and a corresponding language number is set to a language kind storage device 41 corresponding to the multi-function telephone set 11 from a language kind setting device 5. When the lodger utilizes the telephone set 11, a message transmitter 2 references the storage device 41, extracts a message in response to the connection process expressed in a corresponding language from the storage device corresponding to the stored language number and displays it to a display 102 of the telephone set 11.

Description

Detailed Description of the Invention (a) Technical Field of the Invention The present invention relates to a telephone switching system accommodating a plurality of multi-function telephones each equipped with a display, and particularly relates to a message system that allows specifying the language type of message to be displayed on the display. Regarding display method.

(bl Technology background) In recent years, multi-function telephones suitable for using the various services provided by telephone exchange systems have become popular. Attempts have been made to sequentially display messages instructing various operations (for example, hold, transfer, speed dial, etc.) according to the connection process.

IcI Prior Art and Problems FIG. 1 is a diagram showing an example of a conventional message display method in this type of telephone exchange system.

In FIG. 1, multifunction telephones 11 to 1n housed in a telephone exchange system are each provided with a display 102 in addition to a normal telephone circuit 101. Each telephone circuit 101 is accommodated in a network (not shown), and each display 102 is connected to the message sending device 2.

The message sending device 2 is equipped with a message storage device 3 that stores various messages expressed in a specific language (for example, Japanese). The desired message is extracted from the message storage device 3 and displayed on the display 102 of the corresponding multifunction telephone 11 to 1n.

As is clear from the above explanation, in the conventional message display method, messages 1M4. The messages stored in device 3 were expressed in a specific language (Japanese in the previous example). However, for example, when multifunction telephones tall to 1n are installed in each guest room of a hotel, the guests in each guest room do not necessarily understand messages expressed in the specific language, and the multifunction telephones 11 to 1n There was a drawback that made it difficult to use In.

+dl OBJECTS OF THE INVENTION An object of the present invention is to eliminate the drawbacks of the conventional message display methods as described above and to realize a means for displaying messages in a language that can be understood by the user of a multifunction telephone.

tel Structure of the Invention The object of the present invention is to provide a telephone switching system accommodating a plurality of multifunction telephones each equipped with a display; storage means for storing the language type of the message to be displayed on each of the multifunction telephones; setting means for setting the language type in the storage means; and storage means for storing the message expressed by the language type stored in the storage means. This is achieved by providing a means for extracting the information from the means and displaying the extracted information on the display of the corresponding multifunction telephone.

ffl　Embodiments of the invention An embodiment of the present invention will be described below with reference to the drawings.

FIG. 2 is a diagram showing a message display method according to an embodiment of the present invention. Note that the same reference numerals indicate the same objects throughout the figures. In FIG. 2, for example, various messages expressed in Japanese are stored in the message storage device 31, and various messages expressed in English are stored in the message storage device 3m.
Message storage devices 31 to 3m that store messages expressed in different languages, such as, respectively, and a language type storage device 41 that stores the language type of the message displayed on the display 102 of each multifunction telephone 1. 4n to 4n, and a language type setting device 5 for setting the language type to be stored in each language type storage device 41 to 4n are attached to the message sending device 2'. For example, if multi-function telephones 11 to 1n are installed in each guest room of a hotel, when the guest of the guest room in which the multi-function telephone Ia (for example, 11) is installed, the guest can understand. A language type (for example, Japanese) is selected from the m language types, and the corresponding language number (for example, #1) is set from the various type setting device 5 to the language type storage device 41 corresponding to the multifunction telephone 11. do. Similarly, other multi-function telephones 1
Even if the guest decides to stay in a guest room where 2 to In are installed, the language number # indicating the language type that can be understood respectively will be displayed.
1 to #m are set in the corresponding language type storage devices 42 to 4n. When the guest uses the multifunction telephone 11,
The message sending device 2° refers to the language type storage device 41 and retrieves the required message corresponding to the connection process expressed in Japanese from the message storage device (31 in the example) corresponding to the stored language number #1. The information is extracted and displayed on the display 102 of the multifunction telephone 11. The guest can understand messages expressed in Japanese and can use the desired telephone exchange service. Next, if a new guest is decided to stay in the guest room where the multi-function telephone 11 is installed and it is determined that the guest understands another language type (for example, English), the language type setting device 5 is used to set the language type storage device. Note 1 in 41
Change the intended language number #1 to the language number # that corresponds to English.
Update to m. From now on, when the multifunction telephone 11 is used, the message sending device 2° will be used as the language type storage device 41.
, extracts the required message corresponding to the connection process expressed in English from the message storage device (3m in the example) corresponding to the stored language number #m, and displays it on the display 102 of the multifunction telephone 11. Saze°ru.

The new guest understands the message expressed in English and uses the desired telephone exchange service.

The same applies to the other multifunction telephones 12 to 1n.

As is clear from the above description, according to this embodiment, from among the messages expressed in the MFF language stored in the message storage devices 31 to 3m,
The message in the language corresponding to the language number stored in the language type storage devices 41 to 4n is selected and displayed on the corresponding multifunction telephone 11 to 1n.
From the language type setting device 5 to the language type storage devices 41 to 4n
By setting an appropriate language number to the multifunction telephones 11 to 1n, it is possible to display a message expressed in a language that can be easily understood by the users of the multifunction telephones 11 to 1n.

Note that FIG. 2 is only one embodiment of the present invention, and the means for storing language numbers in the language type storage devices 41 to 4n is not limited to the language type setting device 5, for example.
Each user of multi-function telephone 11 to In
Many variations can be considered in the communication set using 1 to In, but the effect of the present invention remains the same in any case. Further, the configurations of the message storage means and the language type storage means are not limited to those shown in the drawings, and many other modifications may be considered, but the effects of the present invention will not change in any case. Furthermore, it goes without saying that the telephone exchange system to which the present invention is applied is not limited to those installed in hotels.

fg+ Effects of the Invention As described above, according to the present invention, messages can be displayed in the language type that can be understood by the user of the multi-function telephone in the telephone exchange system, and the services provided by the telephone exchange system can be fully utilized. .

[Brief explanation of drawings]

FIG. 1 is a diagram showing an example of a conventional message display method.
FIG. 2 is a diagram showing a message display method according to an embodiment of the present invention. In the figure, 11 to 1n are multifunction telephones, 2 and 2
' is a message sending device, 3 and 31 to 3m are message storage devices, and 41 to 4n are language type descriptions 1. O device, 5, language type setting device, is not shown.

Claims (1)

[Claims] In a telephone switching system accommodating a plurality of multi-function telephones each equipped with a display, a storage means for expressing and storing messages to be displayed on each of the displays in a plurality of languages; and a language of the message to be displayed on each of the displays. a storage means for storing a type for each of the multifunction telephones; a setting means for setting a language type in the storage means;
and means for extracting the message expressed in the language type stored in the storage means from the storage means and displaying it on the display of the corresponding multifunction telephone.