JPS6043552B2 - Reservation ticket issuing device - Google Patents
Reservation ticket issuing deviceInfo
- Publication number
- JPS6043552B2 JPS6043552B2 JP56189319A JP18931981A JPS6043552B2 JP S6043552 B2 JPS6043552 B2 JP S6043552B2 JP 56189319 A JP56189319 A JP 56189319A JP 18931981 A JP18931981 A JP 18931981A JP S6043552 B2 JPS6043552 B2 JP S6043552B2
- Authority
- JP
- Japan
- Prior art keywords
- reservation
- outputting
- information
- processing
- ticket
- Prior art date
- Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
- Expired
Links
Classifications
-
- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q10/00—Administration; Management
- G06Q10/02—Reservations, e.g. for tickets, services or events
Landscapes
- Business, Economics & Management (AREA)
- Engineering & Computer Science (AREA)
- Tourism & Hospitality (AREA)
- Operations Research (AREA)
- Economics (AREA)
- Entrepreneurship & Innovation (AREA)
- Human Resources & Organizations (AREA)
- Marketing (AREA)
- Development Economics (AREA)
- Quality & Reliability (AREA)
- Strategic Management (AREA)
- Physics & Mathematics (AREA)
- General Business, Economics & Management (AREA)
- General Physics & Mathematics (AREA)
- Theoretical Computer Science (AREA)
- Management, Administration, Business Operations System, And Electronic Commerce (AREA)
Description
【発明の詳細な説明】
本発明は、予約発券業務において、予約希望内容を予
め作成する手段と、その結果に基いて予約発券業務を行
う手段とを分離し設置することによつて、予約希望内容
の作成手段と、予約発券業務手段のそれぞれの稼動率を
高め、必要設置台数を低減てきるとともに、お客の持ち
時間を短縮することができる分離型の予約発券装置に関
するものである。DETAILED DESCRIPTION OF THE INVENTION The present invention provides, in reservation and ticketing operations, a means for preparing reservation desired details in advance and a means for performing reservation and ticketing operations based on the results. The present invention relates to a separate reservation and ticketing device that can increase the operating rates of content creation means and reservation and ticketing operation means, reduce the number of required installations, and shorten the customer's time.
以下、説明の便宜上、自動化座席予約装置を例にとつ
て説明する。Hereinafter, for convenience of explanation, an automated seat reservation device will be described as an example.
従来の自動化座席予約装置は、次のような（１）〜（３
）の予約発券業務を行う端末装置を同一の匡体中に構成
するのが一般的である。Conventional automated seat reservation devices perform the following (1) to (3)
) is generally configured in the same enclosure.
（１）予約内容の指定 （２）中央への予約及ひ発券業務 （３） 料金支払い かかる従来装置の問題点は次の通りである。(1) Specifying reservation details (2) Reservation and ticketing operations to the central office (3) Fee payment The problems with such conventional devices are as follows.
第１に、端末の占有時間が長いために、端末の稼動率が
低いという点である。通常の装置では、（１）予約内容
の指定に約３＠）．（２）中央への予約及び発券業務に
約１［株］、（３）料金支払いに約（イ）秒を要するの
が普通である。従つて、１件の予約発券業務当り端末を
占有する時間は約６囲２に達する。特に今後は、予約対
象の路線範囲が拡がる傾向にあり、従つて０予約内容の
指定ョに要する時間が大いに増大する見込みであり、そ
の場合には更に稼動率が低下する。又、端末ユニットの
価格構成を見ると、料金支払部は高価てあるにも拘わら
ず、１件の取引き当りこの料金支払部は約４叩２が遊休
状態にある。First, the operating rate of the terminal is low because the terminal is occupied for a long time. In a normal device, (1) it takes about 3 times to specify the reservation details. (2) It usually takes about 1 [share] to make a reservation and issue a ticket to the central office, and (3) about (a) seconds to pay the fee. Therefore, the time required to occupy the terminal for one reservation/ticketing operation reaches approximately 6.2 times. Particularly in the future, the range of routes subject to reservations will tend to expand, and the time required to specify zero reservation details is expected to increase significantly, in which case the operating rate will further decline. Furthermore, looking at the price structure of the terminal unit, even though the fee payment section is expensive, approximately 2 out of 4 of the fee payment sections are idle per transaction.
第２の問題点は、１件の取引き当りのサービス時間が長
いためお客の持ち時間が不可避的に長くなるということ
である。いま、Ｍ／Ｍ／１の持ちモデルに従うとすると
、但しλ：客の到着率（件／秒）
Ｓ１：従来端末のサービス時間（秒）
従つてサービス時間が長くなることは持ち時間にも影響
を及ぼすことは明らかである。The second problem is that since the service time per transaction is long, the customer's time inevitably becomes longer. Now, if we follow the M/M/1 holding model, where λ: Customer arrival rate (cases/second) S1: Service time of conventional terminal (seconds) Therefore, longer service time will also affect holding time. It is clear that
本発明の目的は上述の欠点を改善した予約発券装置を提
供することにある。SUMMARY OF THE INVENTION An object of the present invention is to provide a reservation/ticket issuing device that overcomes the above-mentioned drawbacks.
この目的の達成のために、本発明は予約内容の．指定を
行う装置と、発券業務及び料金支払いを行う装置とを分
離したことを特徴とするものである。To achieve this objective, the present invention provides information on reservation contents. This system is characterized in that the device for making specifications is separated from the device for issuing tickets and paying fees.
以下、本発明を、列車の座席指定券の予約発券業務の場
合を例にとつて説明する。The present invention will be described below using an example of reservation and issuance of reserved seat tickets for trains.
図において、予約希望内容指定装置２は、操作者が発着
駅、列車名、乗車日などの予約希望内容の指定を行う部
分である。指定された内容はコード変換装置４により出
力用の識別情報に変換され、その結果に基いて、指定さ
れた予約希望内容を表す識別情報が、予約希望内容出力
装置３から出力される。次に、予約希望内容登録装置６
は、操作者により予約希望内容の識別情報が入力された
場合、これを送受信装置１０，１２を介して、計算機１
１側に伝送する。中央処理装置１３は、予約項目ファイ
ル１４の中から予約希望内容に該当する座席を検索し、
有る場合には、予約項目ファイル１４中の当該座席に対
応する箇所に予約済みを表す識別情フ報を書き込み、さ
らに、料金額を計算する。次に、中央処理装置１３は予
約希望内容に該当する座席の有無、有りの場合には、当
該座席に関する情報および料金額などの予約結果を表す
識別信号を、送受信装置１２，１０を介して、予約発券
装）置５側に伝送する。次に、予約結果表示装置７は、
上記の識別信号にもとずいて予約結果を操作者に表示す
る。次に、指定券出力装置９は、料金支払い装置８に所
定の料金が入力されたことを確認して、予約結果を表す
識別信号に基いて、予約１結果に対応する指定券を出力
する。以上の実施例は、列車の座席指定券の予約発売業
務を例として説明したが、他の予約発券業務、例えば、
航空機の座席指定券の予約発売業務などにおいても同様
に実現できる。In the figure, a desired reservation details specifying device 2 is a part where an operator specifies desired reservation details such as departure/arrival station, train name, boarding date, etc. The specified content is converted into output identification information by the code conversion device 4, and based on the result, identification information representing the specified reservation desired content is output from the reservation desired content output device 3. Next, the reservation desired content registration device 6
When the identification information of the desired reservation is input by the operator, this is sent to the computer 1 via the transmitting/receiving devices 10 and 12.
Transmit to the 1st side. The central processing unit 13 searches the reservation item file 14 for a seat that corresponds to the reservation desired content, and
If there is, identification information indicating that the seat has been reserved is written in the location corresponding to the seat in the reservation item file 14, and furthermore, the fare amount is calculated. Next, the central processing unit 13 sends, via the transmitting and receiving devices 12 and 10, an identification signal indicating whether or not there is a seat that corresponds to the reservation desired content, and if so, information about the seat and the reservation result such as the fare amount. The information is transmitted to the reservation/ticket issuing device (5) side. Next, the reservation result display device 7
The reservation result is displayed to the operator based on the above identification signal. Next, the designated ticket output device 9 confirms that a predetermined fee has been input to the fee payment device 8, and outputs a designated ticket corresponding to the reservation 1 result based on the identification signal representing the reservation result. The above embodiment has been explained using the reservation and sale of reserved train seats as an example, but other reservation and ticketing operations, such as
The same can be achieved in the reservation and sale of reserved seat tickets for airplanes.
なお、以上の実施例において、予約希望内容指定装置２
は、ディスプレイとキー、タッチパネル、あるいはライ
トペン等の入力手段の組み合せ、フィルム式プロジェク
タとキー、あるいはタッチパネル等の入力手段の組合せ
、音声入力装置、光学的あるいは磁気的な文字読取装置
、光学的あるいは磁気的なマーク読取装置などの方法に
よつて実現できる。In addition, in the above embodiment, the reservation desired content specifying device 2
is a combination of input means such as a display and keys, a touch panel, or a light pen, a combination of input means such as a film projector and keys, or a touch panel, a voice input device, an optical or magnetic character reading device, an optical or This can be achieved by a method such as a magnetic mark reading device.
一方、予約希望内容の出力装置は、磁気的あるいは光学
的に読取可能な符号を付けた券片の出力装置、数字表示
管等による識別記号の表示などの方法によつて実現でき
る。また、予約希望内容登録装置６は、磁気的あるいは
光学的に読取可能な符号を付けた券片の読取装置、ある
いはテンキーなどのキー入力装置などの方法によつて実
現てきる。以上説明した本発明によれば下記のような効
果がある。On the other hand, the output device for the desired reservation details can be realized by outputting a ticket with a magnetically or optically readable code, displaying an identification symbol using a numeric display tube, or the like. Further, the reservation desired content registration device 6 can be realized by a method such as a ticket reader with a magnetically or optically readable code, or a key input device such as a numeric keypad. According to the present invention described above, the following effects are achieved.
１ 一端末当りの占有時間が短かいため、端末の稼動率
が向上する。例えば予約内容の指定に３Ｃ＠、中央への
予約処理及び発券業務に１囲２、料金支払いに２叱を要
するとすれは、本発明の場合一端末当りの占有時間は３
囲２になる。1. Since the occupied time per terminal is short, the operating rate of the terminal is improved. For example, if specifying reservation details requires 3C@, 1C@ for central reservation processing and ticketing operations, and 2C@ for fee payment, in the case of the present invention, the occupation time per terminal is 3C@.
It becomes box 2.
２本発明によれば客の持ち時間は次式で表わされる。従
つて従来装置に比べ持ち時間が減少し、サービス向上を
はかることができる。2 According to the present invention, the customer's time is expressed by the following equation. Therefore, compared to conventional devices, the time taken is reduced and service can be improved.
３予約内容の指定をするための装置はスタンドアロンで
すむため、通信設備コストが安い。3. The cost of communication equipment is low because the device for specifying the reservation details is a stand-alone device.
図は本発明の一実施例の構成を示すブロック図である。 The figure is a block diagram showing the configuration of an embodiment of the present invention.
Claims (1)
末装置および処理装置の結合した情報ネットワークシス
テムにおいて、該端末装置は、予約希望内容の指定を行
うための第１手段と、指定された内容を予め定められた
識別情報に変換しこれを出力する第２手段と、上記識別
情報のうちの必要情報を入力するための第３手段と、上
記入力された情報にもとづく情報処理装置に送信する第
４手段と処理装置において上記希望内容に該当する事項
を調べ、対応する条件をチェックする処理手段と、該処
理結果を受け取り、必要部を出力するための第５手段と
、該出力にもとづいて所定の券を出力する第６手段とを
有するものであり、上記第１手段及び第２手段を含む装
置と、第３手段〜第６手段を含む装置とを分離して構成
したことを特徴とする予約券発券装置。 ２ 上記対応する条件が必要料金の支払いである第１項
記載の予約券発券装置。 ３ 第２の手段が磁気的あるいは光学的符号を付した券
片を出力する手段である第１項記載の予約券装置。 ４ 上記希望内容に該当する事項が所望の座席の有無で
ある第１項記載の予約発券装置。[Scope of Claims] 1. In an information network system that combines a terminal device and a processing device for accepting reservation requests and issuing corresponding tickets, the terminal device includes a first means for specifying reservation request details; a second means for converting specified content into predetermined identification information and outputting the same; a third means for inputting necessary information of the identification information; and information processing based on the input information. a fourth means for transmitting the data to the apparatus; a processing means for examining the items corresponding to the desired contents in the processing apparatus and checking the corresponding conditions; a fifth means for receiving the processing results and outputting the necessary parts; and a sixth means for outputting a predetermined ticket based on the output, and a device including the first means and the second means and a device including the third to sixth means are configured separately. A reservation ticket issuing device characterized by: 2. The reservation ticket issuing device according to paragraph 1, wherein the corresponding condition is payment of a necessary fee. 3. The reservation ticket device according to item 1, wherein the second means is a means for outputting a ticket piece with a magnetic or optical code. 4. The reservation ticket issuing device according to paragraph 1, wherein the item corresponding to the desired content is the presence or absence of the desired seat.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| JP56189319A JPS6043552B2 (en) | 1981-11-27 | 1981-11-27 | Reservation ticket issuing device |
Applications Claiming Priority (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| JP56189319A JPS6043552B2 (en) | 1981-11-27 | 1981-11-27 | Reservation ticket issuing device |
Publications (2)
| Publication Number | Publication Date |
|---|---|
| JPS57114964A JPS57114964A (en) | 1982-07-17 |
| JPS6043552B2 true JPS6043552B2 (en) | 1985-09-28 |
Family
ID=16239367
Family Applications (1)
| Application Number | Title | Priority Date | Filing Date |
|---|---|---|---|
| JP56189319A Expired JPS6043552B2 (en) | 1981-11-27 | 1981-11-27 | Reservation ticket issuing device |
Country Status (1)
| Country | Link |
|---|---|
| JP (1) | JPS6043552B2 (en) |
Families Citing this family (4)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| JPS60163159A (en) * | 1984-02-02 | 1985-08-26 | Omron Tateisi Electronics Co | Transaction processing unit utilizing catv |
| JPS6146560A (en) * | 1984-08-10 | 1986-03-06 | Omron Tateisi Electronics Co | Train reservation ic card system |
| JPS63156279A (en) * | 1986-12-19 | 1988-06-29 | Fujitsu Ltd | Data recorder ticket issuing device |
| JPS63156278A (en) * | 1986-12-19 | 1988-06-29 | Fujitsu Ltd | Coupon ticket and the like issuing device |
-
1981
- 1981-11-27 JP JP56189319A patent/JPS6043552B2/en not_active Expired
Also Published As
| Publication number | Publication date |
|---|---|
| JPS57114964A (en) | 1982-07-17 |
Similar Documents
| Publication | Publication Date | Title |
|---|---|---|
| JP6995497B2 (en) | program | |
| JP2007323217A (en) | Ticket issue processor and ticket issue processing method | |
| JPS6043552B2 (en) | Reservation ticket issuing device | |
| JP5451806B2 (en) | Ticketing device, ticketing method and program | |
| JPS6043553B2 (en) | Reservation ticket issuing device | |
| JP2002298164A (en) | Automatic ticket selling system | |
| KR200167689Y1 (en) | Multi display device | |
| JPS60191362A (en) | Commodity reservation system | |
| JPH11232355A (en) | Flight reservation and boarding service system | |
| JP4679946B2 (en) | Multi-function automatic ticket vending machines placed in railway cars and other station buildings | |
| JP7035257B1 (en) | Information processing method and information processing equipment | |
| KR100801239B1 (en) | Bus-terminal capable of issuing a ticket, and method for issuing a ticket using the same | |
| JP3457414B2 (en) | Automatic ticket vending machine or transfer ticket refund system | |
| JP4393141B2 (en) | Ticket-vending machine | |
| JP2002352278A (en) | Ticket issuance service system | |
| JPH0887626A (en) | Passenger ticket processor | |
| JPS61249186A (en) | Continued season ticket issuing apparatus | |
| JP2002245194A (en) | Reservation system through internet | |
| JPH1196403A (en) | Ticket issuing system and record medium recording ticket purchase processing program used for ticket issuing system | |
| KR20020016066A (en) | System and Method of ticket issue and Apparatus of terminal for ticket issue system | |
| JPH05204951A (en) | Reservation ticket issue system | |
| JP3242793B2 (en) | Station service equipment | |
| JP2000259862A (en) | System for issuing commutation ticket | |
| JPH01263767A (en) | Train reserved seat control device | |
| JP2022138741A (en) | Refund object determination device, refund object determination system, refund object determination program, and refund object determination method |