JP2002352278A - Ticket issuance service system - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide a ticket issuance service system which user can efficiently use when they have time to spare and can obtain optimum tickets easily especially about air tickets and tickets for train, etc., become necessary on the day. SOLUTION: The ticket issuance service system is constituted of ticket issuing devices 1 having an input part 12 to be provided in an internal space 50 of a transportation means to offer transportation service of passengers and for a passenger P to specify information of a desired ticket, a display part 12 to display various kinds of confirmation information, a communication control part 13 to connect communication with of a ticket issuance server 2 of a ticket issuance service center B via a mobile communication network M and a printer 14 to print and output tickets based on ticket issuance data received from the ticket issuance server 2 and the ticket issuance server 2 to be provided in the ticket issuance service center B and having a means to return the ticket issuance data of the ticket based on specification information received from the respective ticket issuing devices 1 via the mobile communication network M.

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a ticketing service system for providing a ticketing service to passengers of transportation means.

[0002]

2. Description of the Related Art For example, Japanese Patent Application Laid-Open No. 5-235 discloses a system for receiving a ticketing service via a communication line from a remote place without going to a ticket issuing window of a theater, a movie theater, a travel information center, or the like.
No. 931 discloses a reservation sales system in which a ticket vending machine is installed at a ticket counter at a station, a corner of a building in a downtown area, a corner of a bank, or the like.

[0003] Japanese Patent Application Laid-Open No. 7-230564 discloses a ticket issuing device in which a reservation machine and a ticket issuing machine are installed in a store such as a convenience store or a gas station.

[0004]

However, in these conventional ticket issuing systems, since all ticket vending machines (ticket issuing machines) are installed at specific locations, a user who wants to obtain a ticket goes to the location. Needed. In addition, when a ticket vending machine is found by chance, it is often the case that there is not enough time to use the ticket vending machine due to other business. Therefore, particularly, a company employee who has little time to spare cannot use the conventional ticketing system sufficiently, and the users of the system are very limited.

[0005] In addition, since these conventional ticket issuing systems are premised on issuing tickets at remote locations, tickets to be issued are assumed to be advance tickets to be used several weeks or several days later. Even if it is possible, it is impractical to obtain the necessary tickets such as air tickets and trains on the day at the ticket vending machine after estimating the travel time to the station or airport. There should be no room for the installation location.

The present invention has been made in view of such a situation, and enables a user to efficiently use a service similar to that of a conventional ticketing system when the user has time.
In particular, the present invention does not provide a ticketing service system capable of obtaining an optimal ticket with sufficient time for a ticket such as an air ticket and a train required on the day.

[0007]

That is, an object of the present invention is to provide an input unit provided in an internal space of a transportation means for providing a transportation service for a person and for specifying information on a ticket desired by a passenger;
A display unit for displaying various types of confirmation information, a communication control unit for communicating and connecting to a ticketing server of a ticketing service center via a mobile communication network, and printing and outputting a face of the ticket based on ticketing data received from the ticketing server. A ticketing device provided with a printer, and a ticketing server provided at a ticketing service center, comprising: means for returning ticketing data of the ticket to the ticketing device based on designation information received from each ticketing device via a mobile communication network. And a ticketing service system for passengers of the transportation means configured as described above.

According to such a ticketing service system, the passenger of the transportation service specifies ticket information from the input unit of the ticketing device, and the ticketing device receives the ticketing data from the ticketing server. Is output,
Passengers can efficiently obtain the desired ticket during their spare time during travel, and for tickets on the day, such as airline tickets and trains, which were impractical with the conventional ticketing system. When traveling to an airport, a station, or the like, an optimal ticket can be easily obtained by predicting the arrival time.

Here, it is preferable that the ticketing server of the ticketing service center includes storage means for registering and managing identification information of the ticket to be issued, and that the identification information is added to the ticketing data returned to the ticketing device. .

[0010] In particular, the ticketing server includes storage means for registering and managing the passenger information included in the designated information in association with the ticket issued to the passenger, the identification information attached to the passenger and the ticket issued. Is added to the ticketing data returned to the ticketing device, the passenger can cancel the ticket or reissue it when it is lost, providing a more convenient system. it can.

Specifically, the ticket issuing device includes means for receiving cancellation of issued tickets, and means for transmitting the input ticket and passenger identification information to the ticket issuing server as cancellation request information, and The ticketing server of the ticketing service center includes means for comparing the cancellation request information received from the ticketing device with the identification information registered in the storage means, and means for performing a cancellation process when the identification information matches. Is preferred.

The ticketing service system of the present invention can manage all the issuance status of each ticket at the ticketing service center. In particular, the ticket issuing center manages the issuance of the ticket. Preferably, a management server is provided which is communicatively connected to a ticketing server of a ticketing service center via a telecommunication line, and the management server determines whether or not to issue based on the designated information received from the ticketing server. .

A printer of the ticket issuing apparatus, which prints the face of the ticket in a predetermined format based on the ticket issuing data received from the ticket issuing server, can use a conventional general-purpose printer. Can be avoided.

Further, since the printer of the ticket issuing device is provided in the internal space of the transportation means, it is preferable that the printer is constituted by a thermal printer which prints and records a ticket surface with a dot image. With such a printer, the structure is relatively simple and the size can be reduced, so that the cost can be reduced, the degree of freedom in the installation location can be increased, and the printer can be installed in an appropriate place without giving the passengers a feeling of oppression. A good internal environment is maintained.

In particular, if the transportation means is a taxi and the printer of the ticket issuing device provided in the vehicle also serves as a printer for issuing a taxi fare receipt, the cost of preparing a special printer special for ticket issuing is high. In addition to the reduction, the configuration of the apparatus is simplified, and a suitable place that does not give a feeling of oppression to the passenger can be relatively freely selected and installed.

Further, in the case where the transportation means is a taxi and the display of the ticket issuing device provided in the car also serves as the taxi meter display, the display of the present invention is replaced by the taxi meter's original display. By realizing the function of the above, the device configuration can be simplified and the cost can be reduced.Also, a display unit is formed separately from the taxi meter, and the taxi fare is also displayed on the display unit, so that the display unit is also displayed. The taxi usage fee is displayed, which makes it easier to grasp the fare to be paid by the passenger, and also has the effect of preventing fraud by crew members and protecting the passenger.

As described above, in the embodiment in which the transportation means is a taxi, the passenger can obtain the arrival time and other useful information according to the advice of the crew, and a more complete service can be provided.

The ticket issued by the ticket issuing device can be, for example, a ballot ticket for a race such as a bicycle race, a horse race, a boat race, or a soccer game, or a lottery ticket for a lottery ticket. It is also convenient to issue a use ticket or a transfer ticket for the transportation means. It is also convenient to issue a ticket for another transportation means other than the transportation means.

These issued tickets may be vouchers other than securities.

[0020]

DESCRIPTION OF THE PREFERRED EMBODIMENTS Next, embodiments of the present invention will be described in detail with reference to the accompanying drawings. FIG. 1 is an explanatory diagram showing the overall configuration of a ticketing service system S according to the present invention. FIGS. 1 to 4 show a typical embodiment of the present invention. Denotes a management server, and 4 denotes a host computer.

The ticketing service system S according to the present invention comprises:
As shown in FIG. 1, a ticketing device 1 provided in an internal space 50 of a transportation means A, and a ticketing server of a ticketing service center B which is communicatively connected to the ticketing device 1 via a mobile communication network M. 2 and a management which is provided in a management center C of an issuer that manages issuance of a predetermined ticket and is communicatively connected to the ticketing server 2 of the ticketing service center B via a communication network N such as the Internet via a telecommunication line c. Server 3 and settlement institution D for settlement of the issued ticket
And a host computer 4 for providing a ticket issuing service for printing and outputting a desired ticket to the passenger P who uses the transportation service of the transportation means A.

Examples of tickets that can be issued by the present service system include, besides voting tickets for competitions such as bicycle races, horse races, boat races, and soccer, and lottery tickets for lottery tickets, as well as use tickets for the transportation means A, settlement tickets for crossing over, and the like. Tickets for other means of transport other than the means of transport A, such as tickets for the means of transport that should be transited after using the means of transport A and tickets for return (such as seat reservation tickets), and other theaters, movie theaters, and concerts The tickets actually printed out from the ticket issuing apparatus 1 may be securities or exchange tickets (reserved tickets).

In this embodiment, an example is described in which the transportation means A provided with the ticket issuing device 1 is a taxi. However, the present invention is not limited to this, and a train for providing a person transportation service is also provided. , Buses, aircraft, ships,
A wide variety of other transportation means can be employed.

The ticket issuing device 1 is provided at an appropriate position in the internal space 50 of the taxi 5 serving as the transportation means A. As shown in FIG. 2, an input unit 11 for specifying information of a ticket desired by the passenger P, A display unit 12 for displaying confirmation information of the ticketing service; a communication control unit 13 for communicatively connecting to the ticketing server 2 of the ticketing service center B via the mobile communication network M;
A printer 14 for printing out the face of the ticket based on the ticketing data received from the server, and a control device 15 for controlling these processing operations. In this example, the issued ticket is further converted to a credit card, a debit card, A payment terminal 52 for performing payment using an electronic money card or the like is connected.

The input section 11 is a section for designating information on a ticket desired by the passenger. The input section 11 is constituted by input keys using a touch panel provided on the display section 12 or separately provided in the housing of the ticket issuing apparatus 1 or a dedicated remote controller. And the like provided with an input key. Further, as another example, a voice input unit and its recognition unit, a unit for reading a medium on which designated information is recorded, and the like can be adopted as the input unit. As this medium, a magnetic card, an IC card, or the like may be used in addition to a mark sheet, a punch card, and an optical character reading device (OCR) dedicated paper on which necessary designated data such as voting content and purchase price are recorded by a passenger. When these media are used, reading means for reading designated data of each medium is configured.

The designated information is information such as the type of ticket desired, the contents of voting, and the purchase price designated by the passenger through the input section 11, and the reservation information of the ticket issuance which has already been acquired is also included in this information. Applicable.

The display section 12 is a section for mainly displaying the type of ticket that can be handled by the present service system and the contents of the ticket for confirming the information inputted by the passenger. Input data, operation guidance, selection keys constituted by a touch panel, types of tickets, fees, and the like are appropriately displayed. The display unit 12 is provided at a place where the passenger can easily see it. The display unit 12 is fixed to an appropriate part such as an instrument panel in front of the passenger's seat, a seat back of the front seat, a side of the seat, or provided in the above-described remote control device. Various forms, such as a thing, can be adopted.

As shown in this embodiment, the ticket issuing apparatus 1 is connected to the taxi 5
In a preferred embodiment, the display unit 12 also functions as a toll display unit of the taxi meter 51. In this case, a form in which the taxi meter's original fee display section also realizes the function of the display section 12 according to the present invention, and a form in which the display section 12 is formed separately from the taxi meter and the taxi fare is also displayed there. Although it is possible, when the former mode is adopted, the apparatus configuration is simplified and the cost can be reduced, and when the latter mode is adopted, the taxi usage fee is displayed on the display unit 12 which is formed separately from the taxi meter 51. Is displayed, it becomes easier to grasp the fare to be paid by the passenger, and it is also possible to prevent fraud by the crew beforehand and to provide an effect of protecting the passenger. Further, it is preferable that the display unit 12 has a function of displaying a predicted time at which the transportation means A (the taxi 5 in this embodiment) arrives at the destination. The information is preferably displayed on the display unit 12 upon receipt of information from the prediction means provided in the transportation means A or a center managing these operations, and the passenger can refer to the prediction time to refer to the prediction time. An optimal ticket can be obtained, and in the case of the taxi 5 as in this example, the arrival time can be grasped more accurately by the advice of the crew in addition to these display functions, which is convenient.

The printer 14 prints out the face of the ticket in a predetermined format based on the contents of the ticketing data received from the ticketing server. In this embodiment, the printer 14 prints the face of the ticket on a thermosensitive recording sheet using a dot image. It consists of a thermal printer for recording. A thermal printer has features such as low noise, a relatively simple structure, small size, and easy handling, and has recently been used as a printer for issuing taxi receipts.

In the present embodiment, the printer 14 of the ticket issuing device 1
Also serves as a printer for issuing the receipt of the taxi meter 51,
Since one thermal printer 14 is shared with the taxi meter 51, the overall device configuration is simplified,
The cost is reduced, and the installation location has a degree of freedom, so that it is possible to relatively freely select and install an appropriate place that does not give a passenger a feeling of oppression.

As shown in FIG. 3, the ticketing server 2 of the ticketing service center B transmits designated information received from the ticketing device 1 mounted on each taxi 5 via the mobile communication network M to the designated information. The ticketing server 2 has at least a communication control unit 27 for returning ticketing data of a ticket desired by the passenger to the ticketing device 1 and a storage device 23 for registering and managing identification information of the ticket to be issued. The identification data of the ticket is added to the ticketing data returned from, and the identification information is printed and recorded on the ticket surface by the printer 14.

More specifically, based on the ticket specification information received from the ticket issuing device 1, the issue processing unit 21 for notifying the issuing server of the ticket to the issuing server 3 of the issuing process, A ticketing data generation unit 22 for generating ticketing data to be transmitted to the ticketing device 1 based on the ticket data present. The ticketing data generation unit 22 edits the ticket data in accordance with the registered format based on the identification information of the ticketing device 1 that has received the designation information, and generates ticketing data suitable for the printer 14 of each ticketing device 1. Generate.

The storage device 23 of the ticketing server 2 stores
The identification information of the issued ticket is managed in the issued ticket file 23a, and it is more preferable that the identification information of the issued ticket is managed in association with information of a user such as a passenger who has issued the issuance. In this example, When an issuance request is issued, identification information is attached to the user, and this is stored in the issued ticket file 23a together with the identification information of the issued ticket.

The ticket issuing data returned to the ticket issuing apparatus 1 is added with the identification information attached to the ticket issued together with the identification information assigned to the user, and the respective information is printed and recorded on the ticket issued. You. The storage device 23 has a user file 23b for separately managing user information.
Is provided.

Note that the form in which the designated information is transmitted to the ticketing server 2 is not limited to the form in which the passenger using the transportation means such as a taxi and the like is transmitted through the ticketing apparatus 1. A user who accesses a Web site on the Internet from a personal computer or a mobile terminal such as a mobile phone having a data communication function installed in the Internet transmits a ticket specification information to the ticketing server 2 from the personal computer or the like. It is also preferable to add the information. In this case, the information of the user naturally includes the information of the user in addition to the information of the passenger P using the present system.

As described above, if the information of the issued ticket and the information of the user are managed in the ticketing service center B, the passenger can cancel or reissue the lost ticket, etc. A more convenient system can be provided. That is, the input unit 11 of the ticket issuing device 1 is provided with a selection key for designating cancellation, reissuing, or the like, and the identification information of the issued ticket input as the information of cancellation or reissuing, or the like. The ticketing server 2 that receives the passenger's identification information from the ticketing device 1 includes a matching unit 24 that matches the received identification information with the identification information registered in the storage device 23, and performs a canceling process when the identification information matches. A cancel processing unit 25 for performing the process and a reissue processing unit 26 for performing the process of reissue are provided.

Thus, the user who has been issued a ticket by the ticket issuing server 2 using the taxi 5 or other transportation means or a personal computer at home or the like can cancel or reissue the issued ticket. Can be performed efficiently while moving, which is very convenient.

The management center C of the issuer that handles various tickets is provided with a management server 3 that manages issuance of tickets and is communicatively connected to the ticketing server 2 of the ticketing service center B via the telecommunication line c. As shown in FIG. 4, the ticket issuing server 2 checks the stock of the ticket designated by the passenger based on the ticket designation information received from the ticket issuing server 2 and determines whether or not the ticket is issued. The user information management unit 32 that manages the issued passenger information and ticket information in response to the issuance processing notification, the ticket inventory management unit 33 that manages the inventory of each ticket, the ticket inventory file 34a and the user A storage device 34 for managing the file 34b and a communication control unit 35
And at least.

The judging section 31 of the management server 3 searches the ticket stock file 34a for one that satisfies the conditions based on the received designated data, and returns the result to the ticket issuing server 2. The ticketing server 2 edits the received search result and returns it to the ticketing device 1 as search data. Then, the passenger designates a desired ticket based on the search result displayed on the display unit 12 of the ticket issuing apparatus 1, and the designated information is transmitted to the management server 3 via the ticket issuing server 2 of the ticket issuing service center B. The provisional reservation processing for the ticket is performed.

The information indicating that the provisional reservation processing has been performed is notified to the ticketing server 2, and after confirming that the ticket has been secured, the ticketing server 2 performs the settlement processing.

The ticket issuing server 2 of the ticket issuing service center B is connected via a communication network N to a host computer 4 of a credit company, which is a settlement institution D for performing settlement, and the ticket issuing server 2 is connected to a settlement terminal in the taxi 5. 5
When the credit information such as the type, number and name of the passenger's card input in 2 is received, it is transmitted to the host computer 4, and the host computer 4 issues approval information based on the credit information. . The processing procedure of the conventional ticketing system can be applied to these settlement processes.

It is preferable that a plurality of means such as a debit card and electronic money can be used as means for paying passengers, in addition to means using a credit card as in this embodiment. It is also a preferred embodiment that the credit card number and the bank account number used for payment by the user are registered in advance in the ticketing server 2 of the ticketing service center B. In this example, a taxi is used as an example of a transportation method. However, even if the transportation method is another transportation method, the system for paying the usage fee (taxi fare) is used by using the payment system for the usage fee of the transportation method. An embodiment in which a charge is added and charged is also a preferred embodiment.

[0043]

As described above, according to the ticketing service system according to the present invention, a passenger can efficiently obtain a desired ticket using the surplus time in the internal space of the transportation means having sufficient time. Even if it is unrealistic in the conventional ticketing system, even if it is a ticket such as an air ticket or train on the day, it is necessary to predict the arrival time, for example, while traveling to the airport or station where the ticket is used The most suitable ticket can be easily obtained.

[Brief description of the drawings]

FIG. 1 is an explanatory diagram showing the overall configuration of a ticketing service system according to a representative embodiment of the present invention.

FIG. 2 is an explanatory diagram showing a configuration of a ticket issuing device provided in the transportation means.

FIG. 3 is an explanatory diagram showing a configuration of a ticketing server of a ticketing service center.

FIG. 4 is an explanatory diagram showing a configuration of a management server of a management center.

[Explanation of symbols]

 A means of transportation B ticketing service center C management center D settlement institution M mobile communication network N communication network P passenger c telecommunications line 1 ticketing device 2 ticketing server 3 management server 4 host computer 5 taxi 11 input unit 12 display unit 13 communication control Unit 14 printer 15 control device 21 issuance processing unit 22 issuance data generation unit 23 storage device 23a issued ticket file 23b user file 24 collation unit 25 cancellation processing unit 26 reissue processing unit 27 communication control unit 31 judgment unit 32 user information management Unit 33 ticket inventory management unit 34 storage device 34a ticket inventory file 34b user file 35 communication control unit 50 internal space 51 taxi meter 52 payment terminal

Claims (13)

[Claims] An input unit for designating information of a ticket desired by a passenger, a display unit for displaying various kinds of confirmation information, and a mobile communication network are provided in an internal space of a transportation means for performing a transportation service for people. A communication control unit that communicates with a ticketing server of a ticketing service center via a ticketing device, and a printer that prints out the face of the ticket based on ticketing data received from the ticketing server, and a ticketing service center, A ticketing server including means for returning ticketing data of the ticket to the ticketing device based on the designated information received from each ticketing device via the mobile communication network; and a ticketing service system for passengers of the transportation means, comprising: . 2. The ticketing service system according to claim 1, wherein the ticketing server includes storage means for registering and managing identification information of the ticket to be issued, and the identification information is added to ticketing data returned to the ticketing device. 3. The ticketing server includes storage means for registering and managing passenger information included in the designated information in association with a ticket issued to the passenger, and includes identification information attached to the passenger and information on the issued ticket. The ticketing service system according to claim 1, wherein identification information is added to ticketing data returned to the ticketing device. 4. A ticket issuing device comprising: means for receiving cancellation of an issued ticket; and means for transmitting input ticket and passenger identification information to a ticket issuing server as cancellation request information, and wherein the ticket issuing server comprises: 4. The ticketing service system according to claim 3, further comprising: means for comparing the received cancellation request information with the identification information registered in the storage means based on the received cancellation request information, and means for performing a cancellation process when the identification information matches. 5. A management server which manages issuance of the ticket and which is connected to a ticketing server of a ticketing service center through a telecommunication line in a management center of a ticket issuing source, wherein the management server is provided by a ticketing server. 5. The method according to claim 1, wherein the determination is made based on the received designation information.
Ticketing service system described in section. 6. The ticketing service system according to claim 1, wherein a printer of the ticketing device prints the face of the ticket in a predetermined format based on the ticketing data received from the ticketing server. 7. The ticketing service system according to claim 1, wherein the printer of the ticketing device is configured as a thermal printer that prints and records a ticket surface with a dot image. 8. A vehicle according to claim 1, wherein the transportation means is a taxi, and a printer of a ticket issuing device provided in the vehicle also serves as a printer for issuing a taxi fare receipt.
Ticketing service system described in section. 9. The ticketing service system according to claim 1, wherein the transportation means is a taxi, and a display unit of the ticketing device provided in the vehicle also serves as a fee display unit of the taxi meter. 10. A ticket to be issued may be a bicycle race, a horse race, a boat race,
The ticketing service system according to any one of claims 1 to 9, wherein the ticketing service system is a voting ticket or a lottery ticket for a game such as soccer. 11. The ticketing service system according to claim 1, wherein the ticket to be issued is a ticket for use of the transportation means or a passing ticket. 12. The ticketing service system according to any one of claims 1 to 9, wherein the ticket to be issued is a ticket for use in a transportation means other than the transportation means. 13. The ticketing service system according to claim 1, wherein the ticket to be issued is a security or a voucher thereof.