JPS6030145B2 - Automatic direction designation connection method - Google Patents

Description

DETAILED DESCRIPTION OF THE INVENTION The present invention provides an emergency command system having a reception desk and a command desk;
For example, it relates to police and fire department communication systems such as 11th Flea and 11th Flea.

The automatic direction designation method of the present invention will be explained below by taking the 11-way system as an example.

In the 11th Takumi System, an operator at a relay stand answers an emergency call (11th customer) received through a regular telephone line, and when the location of the incident or disaster is determined by the caller's call, it sends a call to the relevant area. In this system, a telephone line is connected to the command desk in charge, and the command desk can wirelessly designate a police car and issue commands.

Figure 1 shows an example of a relay stand used in the above system. In Figure 1, 1 is a cathode ray electron tube (CRT);
2 is an exchange system operation key, 3 is a digitizer, 4 is a light bezel, and 5 is an item input key.

When the operator receives an incoming call (number 110) from a general subscriber using the switching system operation key, the operator speaks with the caller and learns the location and details of the incident or disaster. At this time, the operator uses the light ben 4 to write down the situation on the surface of the digitizer 3, and operates the item input keys 5, including the area input key for the incident or disaster and the input key for specifying the importance of the content. . Next, when the operator operates the command console connection key in the exchange system operation keys 2, the exchange operates and automatically enables connection with the command console in charge of the relevant area. In the above system, when the relay board connects to the command center in charge of the area where the disaster has occurred, in the conventional method, the processing unit CPU directly outputs destination information to the switch, and the switch uses that information to transmit voice and The method was to connect the surface image information to the relevant command desk. Second
The figure shows a relay system diagram of the conventional automatic direction designation system.

In Figure 2, 21 is the reception desk, 22 is the supervisor's desk, 23 is the command desk, 25 is the main switch, and 26 is the incoming trunk ICT.
, 27 is the reception desk trunk, 28 is the monitor trunk, 29
3 is a monitor reception trunk, 30 and 31 are internal connection trunks 1OT, 32 is a CPU, 33 is a scanning device, and 34 is a central control device. First, emergency calls received via general telephone lines are sent to the ICT 26, main switch 25, and reception desk trunk 2.
7 to reach the reception desk 21. The operator at the reception desk operates the reception desk shown in FIG. 1 to talk to the caller, listen to the situation of the incident or disaster, and record it using the digitizer 3. If the nature of the incident or disaster is important, the operator can call up the supervisor's stand 22 at will by operating the monitor key within the switching system operation key 2. In this case, the connection route is reception desk 21 - monitor trunk 28 - main switch 25 -
It will be connected to the supervisor's stand 22 via the lOT 30, main switch 25, and monitor reception trunk 29. On the other hand, since the operator at the reception desk 21 is operating the input key for the region where the incident or disaster occurred among the item input keys 5, the operator at the reception desk 21 can then input information about the occurrence of the incident or disaster to the CPU 32 by operating the command console connection key. Regional information and continuation instructions are sent from the reception desk 21 to the CPU 32. When the CPU 32 receives the occurrence area information and connection command from the reception board 21, it translates it into connection number information of the corresponding direction command board, outputs the connection number information directly to the scanning device 33 of the exchange, and outputs the connection number information directly to the scanning device 33 of the exchange.
reads the connection information and passes it to the central controller 34. Next, the central control device 34 switches to the corresponding main switch 25
Connect the relevant direction command desk 23 and reception desk 21 to reception desk 2.
1-Monitor trunk 28-1OT31 One side command board 23
This is achieved through the connection route.

The relevant direction command desk 23 monitors the contents of the call and the recorded information from the reception desk, determines the situation of the incident or disaster, and issues a command to the patrol car by radio. In this case, since the CPU 32 directly outputs the connection number information of the corresponding direction control board to the scanning device 33 of the exchange, the interface conditions become complicated and the processing load on the central control device 34 increases. In other words, since the switching equipment cannot normally be controlled by the CPU, the functions of the switching equipment are complicated. The purpose of the present invention is to eliminate the above-mentioned drawbacks, and to obtain connection number information from the CPU without changing the functions of the exchange side, and to automatically specify directions so that incoming calls can be connected to the corresponding command center. It provides a connection method. In order to achieve the above object, the present invention provides an emergency command system having a reception desk and a plurality of command desks, including a processing device for translating emergency area information from the reception desk into connection number information, When responding to an incoming call and connecting to a command desk in the area corresponding to the incoming call, the reception desk sends emergency area information to the processing device, and the processing device transmits the emergency area information to the connection point. Translated into number information, the connection number information is sent via the reception console to a monitor trunk connected to the reception console, and the central control unit of the exchange reads the connection number information to transmit the connection number information to the corresponding command console. The feature is that the stand can be connected.

Embodiments of the present invention will be described below with reference to the drawings.

FIG. 3 shows a relay connection diagram of the automatic direction designation method according to the present invention. In FIG. 3, the same numbers as those shown in FIG. 2 indicate devices having the same contents as described above. Comparing FIG. 3, which is an embodiment of the present invention, with FIG. 2, which is a conventional example, the interface conditions between the reception desk 21 and the CPU 32 are different.

That is, in the present invention, the occurrence area information and the connection command are directly received from the reception desk 21, and the CPU is installed in the interface section of the numeric keypad and individual keys of the reception desk 21.
By sending the connection number information from 32, the connection number information can be obtained on the exchange side via the receiving board 21, and the complicated interface that is immediately followed between the conventional CPU 32 and the central control unit of the exchange can be obtained. This can be made unnecessary. The above-mentioned numeric keypad and individual keys are present in the exchange system operation keys 2 shown in FIG. 1, and can be easily interfaced with the CPU without changing the functions of the exchange. In this embodiment, the CPU 32 is
When receiving area information and succession instructions from 1, it is translated into connection number information of the relevant direction command center, and the connection number information is transmitted to the numeric keypad and individual key interface of the exchange operation keys 2 of the reception desk 21. output to the face.

The connection number information is then sent to the central controller 34 via the monitor trunk 28. Next, the central control device 34 connects the communication path of the corresponding main switch 25 and connects the corresponding direction command desk 23 and the reception desk 21 to the reception desk 21 - the trunk 28 -
This is achieved by the connection route of the one-sided command board 23 of the lOT31. As explained above, according to the present invention, information from the CPU can be easily transmitted without changing the control function on the exchange side when connecting the communication path to send audio, images, etc. from the reception desk to the corresponding direction control desk. This makes it possible to make the system economical and increase the processing capacity of the system, which is highly effective.

[Brief Description of the Drawings] Figure 1 is an overview of the reception desk used in the present invention, Figure 2 is a relay system diagram of the emergency command system that explains the automatic direction designation system for subordinates, and Figure 3 is the main FIG. 2 is a relay system diagram of an emergency command system illustrating an automatic direction designation connection system according to the invention. 1... Cathode ray electron tube, 2... Exchange system operation key, 3... Digitizer, 4... Light Ben, 5...
...Item input key, 21... Reception desk, 22...
...Director's desk, 23...Command desk, 25...
Main switch, 26... ICT, 27...
・Reception desk trunk, 28...Monitor truck, 29...
...Monitor reception trunk, 30, 31...lOT
, 32... CPU, 33... scanning device, 34...
...CC. Figure 2 Figure 3

Claims (1)

[Claims] 1. An emergency command system having a reception desk and a plurality of command desks, which is equipped with a processing device that translates emergency area information from the reception desk into connection number information, and responds to calls that arrive at the reception desk, and When connecting to the command desk in the area corresponding to the call, the reception desk sends the emergency area information to the processing device, and the processing device translates the emergency area information into the connection number information and connects the call. Sending number information via the reception desk to a monitor trunk connected to the reception desk;
An automatic direction designation connection system characterized in that a central control unit of an exchange can connect the reception desk to a corresponding command desk by reading the connection number information.