JPS60144065A - Switchboard control system - Google Patents

Abstract

PURPOSE:To improve the operability by inserting switchboard adaptor between a switchboard and an switchboard controller and adopting the constitution that a data base is accessible via a data line interface device of the adaptor to obtain easily information required for exchange service. CONSTITUTION:The data base 25 is accessed with the operation of a keyboard 14 of the switchboard 15 via the switchboard adaptor 20, and the information from the data base 25 is displayed on a display device 12. A display panel 13 consists of function keys and display lamps and the display for incoming/response/disconnection is conducted. When it is required for the operator to access the data base to know, e.g., connection opposite number, the keyboard 14 is operated and the access code to the required data base is inputted. The said access code is recognized by a processing unit 18 of the switchboard adaptor 18 and the data base 25 is accessed. After the access to the data base 25, the keyboard 14 is operated and the required information returned from the data base 25 is displayed on the display device 12.

Description

DETAILED DESCRIPTION OF THE INVENTION TECHNICAL FIELD The present invention relates to a switchboard control system, and relates to 4. Concerning improvements to enable direct connection to the data line from the switchboard.

Prior Art In the conventional switchboard control system, a plurality of switchboards are each connected to a call path switch via a string circuit call trunk, and a switchboard control device is operated under the control of a central processing unit that controls the call path switches, etc. , a plurality of switchboards are directly controlled by the switchboard control device, and when the switchboard operator makes an inquiry to a certain database,
It is necessary to operate a database terminal installed near the switchboard and separate from the switchboard. In the conventional switchboard control method described above, the switchboard can only provide answering and connection services, and the operator does not need to use a separate database terminal to obtain the information required for the switchboard service. Therefore, there are difficulties in operability. In addition, a keyboard, display, etc. are required twice for the switchboard and the data terminal, which has the disadvantage that the overall amount of hardware increases.

OBJECTS OF THE INVENTION It is an object of the present invention to solve the above-mentioned drawbacks of the prior art and to provide a database that can be accessed directly from the switchboard using the keyboard and display device of the switchboard in order to obtain the necessary information for switchboard services. It is an object of the present invention to provide a switchboard control method that does the following.

Structure of the Invention The switchboard control system of the present invention provides the above-mentioned communication i:l! a switchboard controller for controlling a switchboard connected to a circuit switch; and i) a central processing unit for controlling the U-book channel control device and the switchboard controller; In the switchboard control method for controlling a switchboard, the switchboard is equipped with a display device 2 display panel and a keyboard, and an external database and the switchboard control device are provided between the switchboard control device and the L switchboard. a data line interface device that interfaces with the device and the switchboard, respectively;
A switchboard additional device including a switchboard control interface device, a switchboard interface device, and a processing device for controlling these is inserted and connected, and the database is accessed from the switchboard and information from the database is transmitted to the display device. It is characterized by being labeled D (Noh).

Embodiments of the Invention Next, the present invention will be described in detail with reference to the drawings.

The figure is a block diagram illustrating one embodiment of the present invention. That is, the 1-channel switch 4 has person I rank 2. The outgoing trunk 6, the board trunk 3, and the string circuit trunk 8.9 are connected to each other, and each of the string circuit trunks 8.9 is connected to a switchboard 15.21. The channel switch 4 is controlled by the 1 channel control device 22,
Connection between the person trunk 2, the board trunk 3, and the outgoing trunk 6.

The connection between the human trunk 2 and the string circuit communication trunks 8 and 9 is performed.

The switchboard 15 has a string circuit 10 . connected to a string circuit trunk 8 . telephone circuit 11; telephone circuit 11. Display device 12. It is comprised of a display panel 13 and a switchboard control circuit 26 that controls these. The switchboard control circuit 26 is connected to the switchboard control device 23 via the switchboard interface device 17 of the switchboard processing device 20 and the switchboard control interface 9 16, and the switchboard control device 23 is connected to the switchboard control device 23 via the switchboard interface device 17 of the switchboard processing device 20 and the switchboard control interface device 9. Together with the device 22, it is under the control of a central processing unit 24. By operating the keyboard 14, a database 25 can be accessed via a switch additional device 20, which will be described later, and information from the database 25 can be displayed on the display device 12. The display panel 13 consists of a function key and a display lamp, and displays incoming, answering, and ! 17J disconnection, etc. will be displayed.

The switchboard additional device 20 includes: - the switchboard control interface device 16 on the internal control bus 27; Switchboard interface device 17 and data line interface device 1
9 and the data line interface device 19 is connected to some kind of database 25 via a data line. The processing device 18 includes a switchboard control interface device 16, a switchboard interface device'/j, l7
, a processing device for monitoring and controlling the data line interface device 19. The switchboard control interface device 16 is connected to the switchboard control device 23 via a switchboard control bus 28, to which other switchboards 21 are connected directly or via a switchboard additional device similar to that described above. connected.

Next, we will explain the operation of the Kinomi flow side.6 Caller phone a
When dialing the # number for switchboard service from 1, the call path control device 22 indicates that the outgoing call has been manually transmitted to the human trunk 2.
recognizes it and notifies the central office J'lj 9-24. The central processing unit 24 searches for an empty switchboard (for example, if the switchboard 15 is empty), the switchboard controller 23 → the switchboard control bus 28
→ Switchboard control interface device 16 → Internal control bus 27 → Processing device 18 → Switchboard interface device 17
→The display device 12 is connected to the route of the switchboard control circuit 26.
Psychic information is displayed on the display panel 13.

Further, access information from the keyboard 14 to the switchboard control device 23 is notified to the central processing unit 24 through the reverse route.

On the other hand, the central processing unit 24 controls the communication path switch 4 via the communication path control device 22. Input trunk 2゜Board trunk 3
．． and the string circuit call trunk 8, and connect the caller phone l to the string via the route of caller telephone l → incoming trunk 2 → call path switch 4 → board trunk 3 → call path switch 4 → call trunk 8 for string circuit. By connecting the circuit trunk 8, the operator of the switchboard 15 can communicate with the caller telephone M&l via the telephone circuit 11 and the string circuit 10.

If the operator needs to access the database, for example to know the number of the connected party, press Keyboard 1.
4 to enter the necessary database access code. The access code is recognized by the processing device 18 of the switchboard additional device 2o, and the processing device 18 passes the switchboard control circuit 26+switchboard interface device 17→internal control path 27→processing device 18→internal control bus 27+data line interface device. The database 25 is accessed via the route 19→database 25. After accessing the database 25, the necessary information returned from the database 25 by operating the keyboard 14 is displayed on the display device 12.

When the operator connects to a remote party using the information provided by the display device 12 (for example, the incoming telephone number), he enters a telephone access code into the keyboard 14. When the processing device 18 recognizes the telephone access code, it in turn recognizes the telephone access code.
a17 Information on switchboard control interface device 1
6 to the switchboard control bus 28, the information transmitted from the keyboard 14 or display panel 13 to the called party is sent from the switchboard control circuit 26 → switchboard interface device 17 → internal control bus 27 → processing unit 18 → internal Control bus 27→switchboard control interface device 16→
The notification is sent to the central processing unit 24 via the switchboard control bus 28→switchboard control JJ device 23→central processing unit 24.

And Chuodokoro J'l! ! +l24 instruction, the call path control device 22 sends the called party's telephone 5 to the trunk 6→
Connecting through the route switch 4 → board trunk 3 → switch 4 → string circuit call trunk 8, it becomes possible to make a master call between the telephone circuit 11 of the switchboard, the issuer telephone 1, and the called party telephone 5. . After confirming the connection and the start of the call, the operator can disconnect from the call path by pressing the keys! ,l
Jgll: To be done. Note that when the switchboard 15 becomes empty, the processing device 18 of the switchboard additional device 20 constantly monitors the switchboard control interface device 16 and the switchboard interface device 17, and the switchboard control device 23 and the switchboard control Circuit Q Q 1llll nz number Iz aim 11A M
＋↓ Pckkmu AI-++ "ru l'tk Q I
s + person 1 is performed. Then, only when the processing device 18 receives the data line access code from the switchboard interface device 17, the database 2 is accessed via the data line interface device 19 as described above, and after the access to the database 25 is completed, , always return to the original state.

In this embodiment, it is possible to access the database 25 from the switchboard 15 by operating the keyboard 14 f1, so operability is good, and display devices and keyboards are provided separately for the switchboard and the data terminal. The effect is that there is no need to do so.

As described above, in the present invention, by inserting and connecting a switchboard additional device between a switchboard and a switchboard control device, and operating the keyboard of the switchboard, the exchange &
4 = Since the database is configured to be accessible via the data line interface device of the J processing device, the information necessary for exchange services can be easily obtained, operability is improved, and the amount of hardware can be reduced. effective.

[Brief explanation of the drawing]

The figure is a block diagram showing one embodiment of the present invention. In the figure, l: caller telephone, 2: incoming trunk, 3:
board trunk, 4: call path switch, 5: called party telephone, 6: outgoing trunk, 8, 9: call trunk for FM circuit, 10: string circuit, ll: telephone circuit, 12: display device, 13: display panel, 14: Keeper 18
．． 15, 21: Switching table. 16: Switchboard control interface device, 17: Switchboard interface device, 18: Processing device, 19: Data line interface device, 20; Switchboard additional device, 2
2: Communication path control device, 23; Switchboard control device, 24:
Central processing unit, 25: database, 26: switchboard control circuit, 27: internal control path, 28: switchboard control path. Applicant 1] Kidenki Co., Ltd. Iri'K Patent attorney Toshimune Sumita

Claims (1)

[Claims] a communication path control device that controls a communication path switch of an exchange;
comprising a switchboard control device that controls a switchboard connected to the call path switch via a string circuit call trunk, and a central processing unit that controls the call path control device and the switchboard control device, In the switchboard control method, the switchboard is controlled by the switchboard control device,
The switchboard is equipped with a display device 9 and a keyboard, and between the switchboard controller and the switchboard an external database, the switchboard controller, a data line interface device that interfaces with the switchboard, and a switchboard controller. A switchboard control device including an interface device, a switchboard interface device, and a processing device for controlling these is inserted and connected, and a database is accessed from the switchboard' and information from the database is displayed on the display device. A switchboard control method that is characterized by the ability to