JPS55105469A - Call pickup system for attendant board - Google Patents
Call pickup system for attendant boardInfo
- Publication number
- JPS55105469A JPS55105469A JP1297079A JP1297079A JPS55105469A JP S55105469 A JPS55105469 A JP S55105469A JP 1297079 A JP1297079 A JP 1297079A JP 1297079 A JP1297079 A JP 1297079A JP S55105469 A JPS55105469 A JP S55105469A
- Authority
- JP
- Japan
- Prior art keywords
- board
- incoming call
- call
- memorized
- attendant
- Prior art date
- Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
- Granted
Links
Classifications
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M3/00—Automatic or semi-automatic exchanges
- H04M3/42—Systems providing special services or facilities to subscribers
- H04M3/50—Centralised arrangements for answering calls; Centralised arrangements for recording messages for absent or busy subscribers ; Centralised arrangements for recording messages
- H04M3/51—Centralised call answering arrangements requiring operator intervention, e.g. call or contact centers for telemarketing
- H04M3/523—Centralised call answering arrangements requiring operator intervention, e.g. call or contact centers for telemarketing with call distribution or queueing
Landscapes
- Business, Economics & Management (AREA)
- Marketing (AREA)
- Engineering & Computer Science (AREA)
- Signal Processing (AREA)
Abstract
PURPOSE:To secure the mutual pickup of the incoming call among the attendant boards by transferring for memorization the information of the incoming call memorized temporarily to the call-back circuit of other attendant board, thus enhancing the service to the incoming call. CONSTITUTION:The incoming call arriving at trunk TRK from the main wire is memorized in, for example, call-back units CP0-CPn of attendant board ATT0. Then the number to unit CP memorized plus the number of board ATT possessing the CP are dialed with the declaration of intension in order to select the incoming call or the retained call which are memorized temporarily in units CP0-CPn of board ATT0 and other board ATT each. And the CPU detects the dialing. Then the information is transferred to unit CP of board ATT0 which had the declaration of intension, and at the same time the call infrmation memorized in unit CP of selected board ATT is erased. In such way, the mutual pickup of the incoming call is given among attendant boards, thus enhancing the service to the incoming call.
Priority Applications (1)
Application Number | Priority Date | Filing Date | Title |
---|---|---|---|
JP1297079A JPS55105469A (en) | 1979-02-07 | 1979-02-07 | Call pickup system for attendant board |
Applications Claiming Priority (1)
Application Number | Priority Date | Filing Date | Title |
---|---|---|---|
JP1297079A JPS55105469A (en) | 1979-02-07 | 1979-02-07 | Call pickup system for attendant board |
Publications (2)
Publication Number | Publication Date |
---|---|
JPS55105469A true JPS55105469A (en) | 1980-08-13 |
JPS6214986B2 JPS6214986B2 (en) | 1987-04-04 |
Family
ID=11820080
Family Applications (1)
Application Number | Title | Priority Date | Filing Date |
---|---|---|---|
JP1297079A Granted JPS55105469A (en) | 1979-02-07 | 1979-02-07 | Call pickup system for attendant board |
Country Status (1)
Country | Link |
---|---|
JP (1) | JPS55105469A (en) |
-
1979
- 1979-02-07 JP JP1297079A patent/JPS55105469A/en active Granted
Also Published As
Publication number | Publication date |
---|---|
JPS6214986B2 (en) | 1987-04-04 |
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