JPH1168952A - System and method for responding call without reporting call originating number - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide an answering system preventing a terminal from ringing by a call-incoming the opposite party of which is not known to a receiving person. SOLUTION: A subscriber's exchange 200 is provided with a signal receiving part 201 receiving a common wire signal corresponding to an incoming call, an incoming call control part 202 starting a speech answering device at the time of judging that the displaying identification of a call-originating telephone number included in the common wire signal shows informing impossibility and that a reason for the informing impossibility is made by the request of a call originating person, and a speech answering equipment 204 executing the guidance of enabling informing the call originating person of call-originating telephone number display.

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a method and a method for responding to an incoming call without announcing an outgoing number, which is suitable for answering an incoming call set so as not to display an outgoing telephone number.

[0002]

2. Description of the Related Art With technological progress, it has become possible to notify a called party of a calling telephone number. The notification of the calling telephone number can be set so as to reject the notification if desired by the caller for protection of privacy and the like. However, when there are many people who call a specific subscriber without notifying the calling telephone number, or when using the calling telephone number in a system such as a customer database, each usage scene In recent years, there has been a need to urge callers to notify a calling telephone number.

On the other hand, in a conventional terminal device, the terminal rings for all incoming calls regardless of the setting of notification of a calling telephone number or non-notification. In such a terminal device, the terminal rings even for an incoming call for which the calling telephone number is not notified. Therefore, when the recipient does not want to respond, the terminal must be left in the ringing state, which is inconvenient.

[0004]

As described above, the conventional apparatus does not ring the terminal only for an incoming call that refuses the notification of the calling telephone number and does not know who the calling party is. There was no function to do so, and the only way to reject such an incoming call was to reject all incoming calls. Further, the conventional method does not provide a function for prompting a caller who sets a non-notification and makes a call to notify the calling telephone number.

[0005] The present invention has been made in view of such a background, and a method and a method for responding to a call without a notification of a calling number which can prevent a terminal from ringing by an incoming call for which a receiver does not know who the other party is. The purpose is to provide. Another object of the present invention is to provide a function for prompting a caller who has set a caller phone number non-notification on behalf of a receiver to notify the caller of the caller phone number. An unannounced call response system and method are provided.

[0006]

[MEANS FOR SOLVING THE PROBLEMS] To solve the above problems. According to a first aspect of the present invention, in an exchange connected to a plurality of subscriber lines, receiving means for receiving call information on an incoming call having the plurality of subscriber lines as a receiving side is included in the call information. The display identification of the calling telephone number is determined, and when it is determined that the display identification indicates that the notification is not possible, the determination means for further determining the reason for the notification failure is provided. And a voice response means for performing a voice response to the caller when it is determined that the request is made. The invention according to claim 2 further prepares a plurality of management data which can be set to be active or inactive by the contractor for each contractor who has contracted the response to the calling number non-notification call, The voice response means determines whether the corresponding management data is active or inactive when an incoming call to the subscriber is received, and, when in an active state, an incoming call having a display identification of notification not possible due to a request from the caller. It is characterized by performing a voice response to a caller.

According to a third aspect of the present invention, in an exchange connected to a plurality of subscriber lines, call information on an incoming call having the plurality of subscriber lines as a receiving side is received, and the call information is stored in the call information. The display identification of the included calling telephone number is determined, and if the display identification indicates that notification is not possible, the reason for the notification failure is further determined, and the reason for the notification failure is at the request of the caller. When it is determined that the caller is a voice caller, a voice response is made to the caller.

[0008]

Embodiments of the present invention will be described below with reference to the drawings. FIG. 1 is a block diagram showing the configuration of an embodiment of the call number non-notification call response system according to the present invention. Subscriber line 1 to which terminal 100 of the first subscriber is connected
The local exchange 200 accommodating 01 is connected to the terminal 400 of the second subscriber via the local exchange, a relay exchange, another exchange such as another communication network 300 (example shown) or directly. Connected to subscriber line 401. Subscriber exchange 200
The other exchanges 300 are constructed in a common channel signaling network 500 using a common channel signaling system. In the following example,
The second subscriber having the terminal 400 will be referred to as the caller, and the first subscriber of the terminal 100 which has previously contracted to receive the answering service for the incoming call for which the caller's telephone number is not notified will be described as the receiver. I do.

The local exchange 200 comprises a plurality of circuits or devices serving as interfaces for inputting and outputting signals, and a control circuit including a CPU, a RAM, a ROM and the like for controlling the circuits and a computer such as a workstation. Thus, each internal configuration shown in FIG. 1 is realized by a combination of hardware and software. The signal receiving unit 201 includes a calling telephone number from the other exchange 300 or the like,
Upon receiving the common line signal in which the calling telephone number non-notification reason and the like are set, the incoming call control unit 202 is activated. The call information such as the originating telephone number and the originating telephone number non-notification reason are set at predetermined positions in an IAM (address message) signal unit of the common channel signal.

The incoming call control unit 202 is activated when an incoming call is made by the signal receiving unit 201, and is selected from a plurality of outgoing telephone number non-notification call message response management data 203 stored in a storage device such as a hard disk. Of the subscriber (in this case, the first subscriber), and if the data is in the "active state", the display identification of the calling telephone number in the IAM signal is determined, and the notification is disabled (the display is disabled). In the case of), it is further determined whether or not there is the originating telephone number non-notification reason information.
Then, when there is the calling telephone number non-notification reason information and the reason is based on “user request”, the incoming call control unit 202 activates the voice response device 204. Also,
When the incoming call control unit 202 activates the voice response device 204,
The process of connecting the incoming call from terminal 400 to terminal 100 is terminated. Therefore, when activating voice response device 204, terminal 100 does not ring.

It is to be noted that the second subscriber on the transmitting side is the own terminal 40.
For example, the setting to not notify the first subscriber on the receiving side of the calling telephone number of “0” is, for example, the number notification /
By sending a specific number for non-notification control (by dialing a special number such as "1XY" (X and Y are single-digit numbers) before dialing the telephone number of the first subscriber to be connected) It can be carried out.

The outgoing telephone number non-notification call message response management data 203 is data prepared for each subscriber who has subscribed to a response service (service provided by the present embodiment) when the outgoing telephone number is not notified. , Caller's outgoing phone number non-notice call message response service "active state"
This is data indicating one of two states: (a state in which a service is performed) and an “inactive state” (a state in which the service is stopped). Each outgoing telephone number non-notification call message response management data 203 is set to an active or inactive state by dialing a specific number of the subscriber.

The voice response device 204 is activated by the incoming call control unit 202 as described above, and sends the incoming call to the calling side.
The voice guidance of the content designated by 02 is transmitted. The content of the voice guidance can be set to a message desired by the subscriber from a plurality of preset messages, or an arbitrary message can be registered and set in advance. However, it is preferable that the content is to prompt the caller to make a call as a setting to enable display of the calling number or not to make a setting to hide the calling number. .

On the other hand, the cascon control unit 205 is activated by a specific number dialing of the first subscriber of the terminal 100, and rewrites “active” or “inactive” in the call message non-notification call message response management data 203. And activates the data control unit 206. The data control unit 206 rewrites the contents of the outgoing telephone number non-notification call message response management data 203 corresponding to the contractor in accordance with an instruction from the cascon control unit 205.

With the above-described configuration, in this embodiment, data indicating the active / inactive state of the calling telephone number non-notification call message response service can be set by the contractor's operation. When the call arrives at the subscriber, the active / inactive state of the calling telephone number notifying call message response service is determined. Respond with a message asking for a phone number. In addition, by stopping the service, the terminal can respond to an incoming call without notifying the calling telephone number without responding to a message.

FIG. 2 is a flowchart summarizing the flow of each process at the time of an incoming call in the embodiment shown in FIG. The incoming call control unit 202 activated by the reception of the signal by the signal receiving unit 201 determines whether or not the outgoing telephone number non-notification call message response management data 203 corresponding to the called party is in the “active state” ( In step 601), if the status is “active”, it is determined whether or not the display identification of the calling telephone number is set to “not displayable” (step 602). Then, if it is set to “not displayable”, it is determined whether or not the outgoing telephone number non-notification reason information is included (step 603). If the outgoing telephone number non-notification reason information is included, it is determined whether the outgoing telephone number non-notification reason is "user request" (step 604). Then, the voice response device 204 is activated, and the process ends.

On the other hand, if it is determined in step 601 that it is not “active state”, if it is determined in step 602 that “not displayable” is not set, in step 603 it is determined that the calling telephone number is not If it is determined that the notification reason information is not included, and if it is determined in step 604 that the request is not a “user request”, the process is shifted to a process of performing a normal connection (step 604). 606). In the flowchart shown in FIG. 2, the order in which the determination processes of Steps 601 to 604 are performed need not be limited to that shown in FIG.
The determination of each step can be arbitrarily exchanged.

[0018]

As described above, according to the present invention, the following effects are expected. Since the terminal does not ring with an incoming call for which the contractor does not know who the other party is, the user is free from the hassle. It has a deterrent effect on unwanted calls. This leads to expanded use of outgoing telephone number notification transmission and contributes to services using outgoing telephone numbers.

[Brief description of the drawings]

FIG. 1 is a block diagram showing a configuration of a calling number non-notification call response system according to an embodiment of the present invention.

FIG. 2 is a flowchart showing a processing procedure of a calling number non-notification call response system shown in FIG.

[Explanation of symbols]

100, 400 Terminal 101, 401 Subscriber line 200 Subscriber exchange 201 Signal receiving unit 202 Call control unit 203 Calling telephone number non-notification call message data response management data 204 Voice response unit 205 Cascon control unit 206 Data control unit

 ──────────────────────────────────────────────────続 き Continuing on the front page (72) Inventor Ichiro Kase 3-19-2 Nishi-Shinjuku, Shinjuku-ku, Tokyo Japan Telegraph and Telephone Corporation (72) Inventor Tsuneyuki Harada 3-192-1, Nishishinjuku, Shinjuku-ku, Tokyo No. Within Nippon Telegraph and Telephone Corporation (72) Inventor Hiroshi Honma 3-19-2 Nishi-Shinjuku, Shinjuku-ku, Tokyo Nippon Telegraph and Telephone Corporation (72) Kazuhiro Takeda 3-192, Nishi-Shinjuku, Shinjuku-ku, Tokyo No. Japan Telegraph and Telephone Corporation

Claims (3)

[Claims] 1. An exchange connected to a plurality of subscriber lines, receiving means for receiving call information on an incoming call having the plurality of subscriber lines as a receiving side, and a calling telephone number included in the call information The display identification is determined, and when it is determined that the display identification indicates that notification is not possible, a determination unit that further determines the reason for the notification failure, and the reason for the notification failure is determined by the request of the caller by the determination unit. And a voice response means for making a voice response to the caller when it is determined that the caller is not a caller. 2. A plurality of management data, which can be set to be active or inactive by the contractor, are prepared for each contractor who has contracted the response to the calling number non-notified call, and the determination means and the voice response Means for determining whether the corresponding management data is active or inactive upon receipt of an incoming call to the subscriber, and, when in an active state, originating an incoming call having a display identification of "not notified" due to a caller's request. 2. The call answering system according to claim 1, wherein a voice response is made to the caller. 3. An exchange connected to a plurality of subscriber lines, receiving call information on an incoming call having the plurality of subscriber lines as a receiving side, and displaying and identifying a calling telephone number included in the call information. If it is determined that the display identification indicates that notification is not possible, the reason for the notification failure is further determined.If it is determined that the reason for the notification failure is based on the request of the caller, And making a voice response to the caller.