JPH1139594A - Operation management system and communication control method - Google Patents

Abstract

PROBLEM TO BE SOLVED: To report emergency message data 22b without delay, from a center managing device 22 through a portable telephone 36 to an on-vehicle operation managing device 30 and to quickly display these data on a handy terminal 34. SOLUTION: This system has an on-vehicle operation managing device 30 on the side of a vehicle which is provided with a portable telephone 36 for receiving operation instruction data 22a, a controller 32 for collecting and recording operation condition data 32a and transmitting the message data 22b to a handy terminal 34, and handy terminal 34 having a display part 342 for displaying the message data 22b. On the other hand, a center managing device 22 is provided with a keyboard 224 for inputting the message data 22b, a communication MODEM 222 for transmitting the operation instruction data 22a to the portable telephone 36, and manager side communication equipment 224 for executing telephone and mobile management.

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a vehicle delivery management system, and more particularly, to a center management device provided in a management center for managing a vehicle operation schedule and recording operation status data of the vehicle mounted on the vehicle. The present invention relates to an operation management system that includes a controller and a vehicle-mounted operation management device that includes a controller and an externally connected device that can execute communication of operation instruction data related to operation management while being externally connected to the controller via a communication line.

[0002] The present invention also relates to a vehicle delivery management method, and more particularly to a center management processing step provided in a management center for managing a vehicle operation schedule and an operation status recording processing step for recording vehicle operation status data. The present invention relates to a communication control method having a handy terminal processing step of executing data communication for operation management.

[0003]

2. Description of the Related Art A conventional operation management system of this type is, for example, as shown in FIG.

That is, the conventional operation management system A is
The vehicle operation management device 1 which is mounted on the vehicle and records the operation status data of the vehicle via the IC card 2 and operates with the vehicle operation management device 1 while being externally connected to the vehicle operation management device 1 via a wired communication line. And a handy terminal 3 capable of executing communication of operation instruction data for management.

[0005] Such a handy terminal 3 displays a character code preset in an internal ROM on a display, and in accordance with a display request command (for example, one screen display or the like) transmitted from the vehicle operation management device 1. Character code was displayed on the display.

[0006]

However, in such a conventional operation management system A, a center management device (not shown) provided in a management center for managing the operation schedule of the vehicle and a vehicle operation management device are provided. 1 is not connected via a communication line, urgent operation instruction data such as urgently wanting to contact a crew member due to a change in delivery destination or the like is transmitted from the center management device to the vehicle operation management device 1. There was a technical problem that it was difficult to communicate in a timely manner.

An object of the present invention is to solve such a conventional problem. First, a center management device provided in a management center for managing an operation schedule of a vehicle, and a center management device mounted on the vehicle, Vehicle-mounted operation management having a controller for recording operation status data and a handy terminal capable of executing communication of operation instruction data relating to operation management with the controller while being externally connected to the controller via a wired communication line or a wireless communication line. A clock unit for generating event management occurrence time data relating to the time of receiving message data or operation instruction data, a storage unit for holding various data, and position positioning data from the GPS. GPS signal receiving means for receiving the A mobile phone as a communication means for receiving operation instruction data relating to operation management transmitted from the device, and an event management control for recording event management occurrence time data in a storage unit and transmitted from the manager side communication device. Adds event management occurrence time data related to the message data to the received message data and records it in the storage unit. Executes data logging control, adds data logging occurrence time data related to the operation status data to the operation status data, and adds it to the storage unit. Executes data logging control to record and performs answerback control to return answer data related to the reception result of the message data transmitted from the administrator side communication device to the administrator side communication device, and performs operation status data mounted on the vehicle. GP that performs collection processing to collect and record
The S signal receiving means specifies the position of the vehicle based on the positioning data received, generates vehicle position information based on the specified result, and is connected to a communication interface built in the mobile phone and received from the communication device on the manager side The message data relating to the operation management is transmitted to the handy terminal, the message service is accessed at a predetermined timing after the end of the mobile phone call, and the control for receiving the message data stored in the message service is executed. A controller that executes control for accessing the answering machine service at a predetermined timing after the call is completed and receiving message data stored in the answering machine service, and a display unit for displaying message data or operation instruction data. Vehicle-mounted transportation having a handy terminal A management device is further provided, the manager-side communication device further includes a keyboard for inputting message data, a communication modem as communication means for transmitting the operation instruction data to the mobile phone on the vehicle side, and the mobile phone on the vehicle side. A telephone as a communication means for transmitting the operation instruction data to the telephone, and the position of each vehicle is confirmed based on the operation status data to which the returned vehicle position information is added, and an optimal vehicle for the delivery condition is selected. By providing an administrator-side communication device that executes moving object management that transmits operation instruction data to the selected vehicle, the center management device and the vehicle-mounted operation management device can be connected via a communication line, As a result, urgent operation instruction data and message data, such as urgent contact with the crew due to a change in the delivery destination, etc., are carried from the center management device. And its object is to provide a traffic control system capable of displaying the operation instruction data and message data and notification timely in-vehicle operation management device via the telephone handy terminal.

[0008] Second, a center management processing step provided in the management center for managing the operation schedule of the vehicle, an operation status recording processing step of recording the operation state data of the vehicle, and a handy for executing communication of data relating to the operation management. A communication control method having a terminal processing step, a telephone communication processing step of transmitting operation instruction data to a mobile phone communication step, and a G for receiving position positioning data from a GPS.
A PS processing step, a processing step of specifying the position of the vehicle based on the position positioning data received by the GPS processing step and generating vehicle position information based on the specified result, and an event management occurrence related to the time of receiving the message data A time management processing step for generating time data and generating data logging occurrence time data according to the time when the operation status data is generated, a recording processing step for holding various data, and a transmission processing step transmitted from the administrator side communication processing step. Processing step of adding the event management occurrence time data relating to the message data to the received message data and recording in the recording processing step;
Alternatively, a data logging control step of adding data logging occurrence time data to the operation status data to record the operation status data in the recording processing step, and an answer to the reception result of the message data transmitted from the manager side communication processing step. An answer-back processing step of returning data to the manager-side communication processing step, a mobile phone communication step of receiving operation instruction data relating to operation management transmitted from the manager-side communication device, and a reception of the administrator-side communication processing step A message processing step having a message exchange processing step of transmitting the generated message data to the handy terminal processing step and instructing display is provided, thereby connecting the center management side and the vehicle-mounted operation management side via a communication line. As a result, the emergency Urgent operation instruction data and message data such as wanting to contact the staff can be notified from the center management side to the vehicle-mounted operation management side via a mobile phone with good timing and the operation instruction data and message data can be displayed. It is intended to provide a communication control method.

[0009]

An operation management system according to a first aspect of the present invention is provided in a management center and includes a vehicle management system.
Center management device 22 that manages one operation schedule
And operation status data 32 of the vehicle 11 mounted on the vehicle 11
a vehicle-mounted operation management having a controller 32 for recording a and an externally connected device 34 capable of executing communication of operation instruction data 22a related to operation management in a state where the controller 32 is externally connected to the controller 32 via a communication line 31. In the operation management system including the device 30, the vehicle-mounted operation management device 30 includes a center management device 22.
A mobile phone 36 as communication means for receiving operation instruction data 22a related to operation management transmitted from a communication device provided in the vehicle 11, and a recording process for collecting and recording the operation status data 32a mounted on the vehicle 11 Along with
A controller 32 connected to a communication interface built in the mobile phone 36 and transmitting to the externally connected device 34 message data 22b relating to the generation of an operation instruction received from the manager side communication device 224. ing.

According to the first aspect of the present invention, the operation instruction data 22a transmitted from the communication device provided in the center management device 22 using the telephone communication network 31 of the portable telephone 36 as communication means. The vehicle-mounted operation management device 30 can receive the operation instruction data 22a and the message data 22b which are urgent such as urgently wanting to contact a crew member due to a change of a delivery destination or the like. It becomes possible to notify the vehicle-mounted operation management device 30 from the device 22 via the telephone communication network 31 of the mobile phone 36 with good timing. In addition, the controller 32 transmits the message data 22b relating to the generation of the operation instruction received from the manager-side communication device 224 to the external connection device 34.
, And the externally connected device 34 can display the operation instruction data 22a and the message data 22b received from the controller 32. That is, the center management device 22 and the on-board operation management device 30
Can be connected via a communication line 31. As a result, urgent operation instruction data 22a and message data 22b, such as urgent need to contact a crew member, for example, due to a change in a delivery destination, are transmitted to the center. The vehicle-mounted operation management device 30 is notified from the management device 22 to the vehicle-mounted operation management device 30 via the telephone communication network 31 at an appropriate timing according to urgency, and the operation instruction data 22a and the message data 22b are displayed on the externally connected device 34. Will be able to

An operation management system according to claim 2
The operation management system according to claim 1, wherein the externally connected device is connected to the controller 32 via a wired communication line 31.
2 is a handy terminal 34 capable of communicating the message data 22b with the controller 3
Reference numeral 2 is configured to execute control for displaying that the message data 22b has been received via the wired communication line 31.

According to the invention described in claim 2, according to claim 1,
In addition to the effects described in the above, the mobile phone 36 as a communication means
Operation instruction data 22 transmitted from a communication device provided in the center management device 22 using the telephone communication network 31 of FIG.
a can be received by the on-vehicle operation management device 30, and urgent message data 2 such as urgently wanting to contact a crew member due to a change in the delivery destination or the like.
2b can be communicated from the center management device 22 to the vehicle-mounted operation management device 30 via the telephone communication network 31 of the mobile phone 36 with good timing. In addition, the controller 32 can transmit the message data 22b relating to the generation of the operation instruction received from the manager-side communication device 224 to the handy terminal 34 via the wired communication line 31.
The handy terminal 34 can display the message data 22b received via the. That is, the center management device 22 and the on-board operation management device 30
Can be connected via the wired communication line 31. As a result, there is an urgent message data 22b such as an urgent need to contact the crew due to a change in the delivery destination.
From the center management device 22 to the on-vehicle operation management device 30 via the telephone communication network 31 of the mobile phone 36 in a timely manner in accordance with the urgency.
Can be displayed quickly.

An operation management system according to claim 3.
The operation management system according to claim 2, wherein the externally connected device performs control to display a message based on the message data 22 b received from the controller 32 via the wired communication line 31. It is configured to execute via a line 31.

According to the invention described in claim 3, according to claim 2
In addition to the effects described in the above, the mobile phone 36 as a communication means
Operation instruction data 22 transmitted from a communication device provided in the center management device 22 using the telephone communication network 31 of FIG.
a can be received by the on-vehicle operation management device 30, and urgent message data 2 such as urgently wanting to contact a crew member due to a change in the delivery destination or the like.
The message based on 2b can be communicated from the center management device 22 to the vehicle-mounted operation management device 30 via the telephone communication network 31 of the mobile phone 36 with good timing.
In addition, the controller 32 sends a message based on the message data 22b relating to the generation of the operation instruction received from the manager-side communication device 224 to the handy terminal 3.
4 can be transmitted via a wired communication line 31 such as an RS232C line.
The handy terminal 34 can display a message based on the message data 22b received via the wired communication line 31 such as the C line. That is, the center management device 22 and the on-vehicle operation management device 30 can be connected via the telephone communication network 31 of the mobile phone 36. As a result, the crew is urgently contacted due to a change in the delivery destination or the like. A message based on urgent message data 22b such as
Via the telephone communication network 31 of the mobile phone 36 to the on-vehicle operation management device 30 in a timely manner in accordance with the urgency. 34 can be quickly displayed.

An operation management system according to claim 4
In the operation management system according to claim 2, the handy terminal 34 is connected to the wired communication line 31, and the handy terminal 34 is connected to the controller 32 according to a control signal 32 b transmitted from the controller 32 via the wired communication line 31. From the controller 32 to the message data 22
The configuration is such that a wired communication interface unit 341 for receiving “b” via the wired communication line 31 is provided.

According to the invention described in claim 4, according to claim 2,
Or in addition to the effect described in 3 above,
As a result of receiving the message data 22b from the controller 32 via the wired communication line 31 such as the RS232C line by the wired communication interface unit 341 of the handy terminal 34 according to the control signal 32b transmitted via the wired communication line 31 such as the S232C line, The controller 32 sends a message based on the message data 22b relating to the generation of the operation instruction received from the manager side communication device 224.
Can be transmitted to the handy terminal 34 via the wired communication line 31 such as the RS232C line by using the control signal 32b transmitted via the wired communication line 31 such as the RS232C line.
Terminal 34 can display a message based on the message data 22b received from the controller 32 via the wired communication line 31 such as the RS232C line. That is, the center management device 22
And the vehicle-mounted operation management device 30 can be connected via a wired communication line 31 such as an RS232C line, and as a result, urgency such as an urgent need to contact a crew member due to a change in a delivery destination or the like. From the center management device 22 to the mobile
6 to the on-vehicle operation management device 30 via the telephone communication network 31 in a timely manner in accordance with the urgency.
A message based on the message data 22b is transmitted to the handy terminal 3 via a wired communication line 31 such as a 2C line.
4 can be quickly displayed.

An operation management system 10 according to claim 5.
The operation management system according to claim 2, wherein the wired communication interface unit 3 is connected to the wired communication line 31 in accordance with a control signal 32 b transmitted from the controller 32 via the wired communication line 31.
41 has a display unit 342 for displaying that the message data 22b has been received.

According to the invention described in claim 5, according to claim 2,
Or in addition to the effect described in 3 above,
The wired communication interface unit 3 according to the control signal 32b transmitted via the wired communication line 31 such as the S232C line.
The display that the message 41 has received the message data 22b can be executed using the display unit 342. That is, the center management device 22 and the on-board operation management device 30
The connection can be made via the wired communication line 31 such as the 232C line, and as a result, the urgent message data 22b such as an urgent need to contact the crew due to the change of the delivery destination is received. Display of the center management device 2
2 through the telephone communication network 31 of the mobile phone 36 to the on-vehicle operation management device 30 in a timely manner in accordance with the urgency, and the message data 22b is received via the wired communication line 31 such as the RS232C line. The display can be quickly displayed on the handy terminal 34.

An operation management system according to claim 6
The operation management system according to claim 1, wherein the external connection device is connected to the controller 32 via a wireless communication line 31.
2 is a handy terminal 34 capable of communicating the message data 22b with the controller 3
2 has a controller 32 for executing control for displaying that the message data 22b has been received via the wireless communication line 31.

According to the invention described in claim 6, according to claim 1,
In addition to the effects described in the above, the mobile phone 36 as a communication means
Operation instruction data 22 transmitted from a communication device provided in the center management device 22 using the telephone communication network 31 of FIG.
a can be received by the on-vehicle operation management device 30, and urgent message data 2 such as urgently wanting to contact a crew member due to a change in the delivery destination or the like.
2b can be communicated from the center management device 22 to the vehicle-mounted operation management device 30 via the telephone communication network 31 of the mobile phone 36 with good timing. In addition, the controller 32 can transmit the message data 22b relating to the generation of the operation instruction received from the manager-side communication device 224 to the handy terminal 34 via the wireless communication line 31 such as the PHS communication line network 31, The handy terminal 34 can display the message data 22b received from the controller 32 via the wireless communication line 31 such as the PHS communication line network 31. That is, the center management device 22 and the on-board operation management device 30
Can be connected via the telephone communication network 31 of the mobile phone 36. As a result, urgent message data 22b such as urgently contacting the crew due to a change in the delivery destination or the like can be transmitted. The center management device 22 notifies the vehicle-mounted operation management device 30 via the telephone communication network 31 of the mobile phone 36 in a timely manner according to the urgency, and the PHS
The message data 22b can be promptly displayed on the handy terminal 34 via the wireless communication line 31 such as the communication line network 31.

Further, the handy terminal 34 is connected to the controller 32 and the wireless communication line 3 such as the PHS communication line network 31.
1 and the center management device 22
And the handy terminal 34 can be connected directly via the telephone network 12, and the PHS communication can be performed by the controller 32 even at a place slightly away from the vehicle-mounted operation management device 30 such as a luggage pickup site. The handy terminal 34 can display the message data 22b received via the wireless communication line 31 such as the line network 31 to the crew. That is, the PHS is connected between the center management device 22 and the handy terminal 34.
The connection can be made via the wireless communication line 31 such as the communication line network 31. As a result, the urgent message data 22b such as the urgent need to contact the crew due to the change of the delivery destination or the like is stored in the center. Mobile phone 3 from management device 22
6 to the handy terminal 34 via the telephone communication network 31 in a timely manner in accordance with urgency, and promptly display the message data 22b on the handy terminal 34 via the wireless communication line 31 such as the PHS communication network 31. Will be able to do it.

An operation management system according to claim 7
The operation management system according to claim 6, wherein the controller 32 controls the wireless communication line 31 to display a message based on the message data 22b received from the controller 32 via the wireless communication line 31. Is configured to run through

According to the invention described in claim 7, according to claim 6,
In addition to the effects described in the above, the mobile phone 36 as a communication means
Operation instruction data 22 transmitted from a communication device provided in the center management device 22 using the telephone communication network 31 of FIG.
a can be received by the on-vehicle operation management device 30, and urgent message data 2 such as urgently wanting to contact a crew member due to a change in the delivery destination or the like.
The message based on 2b can be communicated from the center management device 22 to the vehicle-mounted operation management device 30 via the telephone communication network 31 of the mobile phone 36 with good timing.
In addition, the controller 32 transmits a message relating to the incoming call based on the message data 22b relating to the occurrence of the operation instruction received from the manager-side communication device 224 to the handy terminal 34 via the wireless communication line 31 such as the PHS communication line network 31. It becomes possible to send, the controller 3
2 enables the handy terminal 34 to display a message relating to an incoming call based on the message data 22b received via the wireless communication line 31 such as the PHS communication line network 31. That is, the center management device 22
And the vehicle-mounted operation management device 30 can be connected via the telephone communication network 31 of the mobile phone 36. As a result,
A message relating to an incoming call based on the urgent message data 22b, such as urgently wanting to contact the crew due to a change in the delivery destination, is sent from the center management device 22 via the telephone communication network 31 of the mobile phone 36. Notify the on-board operation management device 30 in a timely manner according to the urgency,
A message relating to an incoming call based on the message data 22b can be promptly displayed on the handy terminal 34 via the wireless communication line 31 such as the PHS communication line network 31.

Further, the handy terminal 34 is connected to the controller 32 and the wireless communication line 3 such as the PHS communication line network 31.
1 and the center management device 22
And the handy terminal 34 can be connected directly via the telephone network 12, and the PHS communication can be performed by the controller 32 even at a place slightly away from the vehicle-mounted operation management device 30 such as a luggage pickup site. The handy terminal 34 can display a message related to an incoming call based on the message data 22b received via the wireless communication line 31 such as the line network 31 to the crew. That is, the center management device 22 and the handy terminal 34 can be connected via the wireless communication line 31 such as the PHS communication line network 31. As a result, urgent communication with the crew due to a change in the delivery destination or the like is made. A message related to an incoming call based on urgent message data 22b, such as a message to be obtained, is sent from the center management device 22 to the handy terminal 34 via the telephone communication network 31 of the mobile phone 36 in a timely manner according to the urgency. It is possible to promptly display a message relating to an incoming call based on the message data 22b on the handy terminal 34 via the wireless communication line 31 such as the communication line network 31.

An operation management system according to claim 8.
In the operation management system according to claim 2, the handy terminal 34 is connected to the wireless communication line 31, and the handy terminal 34 is connected to the controller 32 according to a control signal 32 b transmitted from the controller 32 via the wireless communication line 31. From the controller 32 to the message data 22
The configuration has a wireless communication interface unit 341 for receiving b through the wireless communication line 31.

According to the invention described in claim 8, according to claim 2,
Or in addition to the effect described in 6, the administrator-side communication device 224
The controller 32 uses the control signal 32b transmitted via the wireless communication line 31 and the wireless communication interface unit 341 to transmit the message data 22b relating to the occurrence of the operation instruction received from the wireless communication line 31 and the wireless communication interface 31 to the handy terminal 34. The message data 22b received from the controller 32 via the wireless communication line 31 and the wireless communication interface unit 341 can be transmitted via the wireless communication line 31 and the wireless communication interface unit 341. The display on the handy terminal 34 can be quickly performed by using the signal 32b. That is, the center management device 22 and the on-vehicle operation management device 30 can be connected via the telephone communication network 31 of the mobile phone 36. As a result, the crew is urgently contacted due to a change in the delivery destination or the like. Urgent message data 22b, such as the need to take a message, is transmitted from the center management device 22 to the vehicle-mounted operation management device 30 via the telephone communication network 31 of the mobile phone 36 in a timely manner in accordance with the urgency. 31
In addition, the message data 22b can be promptly displayed on the handy terminal 34 using the control signal 32b transmitted via the wireless communication line 31 and the wireless communication interface 341 via the wireless communication interface 341.

Further, when the handy terminal 34 can communicate with the controller 32 via the wireless communication line 31 and the wireless communication interface unit 341, the communication equipment provided in the center management device 22 and the handy terminal 34 are directly connected to the telephone line. Connection via the network 12 is also possible, and the vehicle-mounted operation management device 3 at the luggage collection site or the like can be connected.
The wireless communication line 31 and the wireless communication interface unit 341 from the controller 32 even in a place slightly distant from 0.
The handy terminal 34 can display the message data 22b received through the wireless communication line 31 and the control signal 32b transmitted through the wireless communication interface unit 341 to the crew. That is, the center management device 22 and the handy terminal 34
And the wireless communication line 31 and the wireless communication interface 3
41, and as a result, urgent message data 22b, such as an urgent need to contact a crew member due to a change in the delivery destination, is transmitted from the center management device 22 to the telephone of the mobile phone 36. It communicates to the handy terminal 34 via the communication network 31 in a timely manner in accordance with urgency, and transmits the message data 22 b via the wireless communication line 31 and the wireless communication interface unit 341 via the wireless communication line 31 and the wireless communication interface unit 341. By using the control signal 32b transmitted in this manner, the display can be quickly performed on the handy terminal 34.

An operation management system according to claim 9
The operation management system according to claim 2, wherein the wireless communication interface unit 3 is connected to the wireless communication line 31 in accordance with a control signal 32 b transmitted from the controller 32 via the wireless communication line 31.
41 has a display unit 342 for displaying that the message data 22b has been received.

According to the ninth aspect of the present invention, a second aspect is provided.
Or in addition to the effect described in 6, the administrator-side communication device 224
A control signal 32 transmitted via the wireless communication line 31 and the wireless communication interface 341 to the effect that the message data 22b relating to the occurrence of the operation instruction received from the
b, the controller 32 is connected to the handy terminal 3
4 is a wireless communication line 31 and a wireless communication interface 3
41, and can be transmitted through the controller 32.
From the wireless communication line 31 and the wireless communication interface 3
The fact that the message data 22b received via the communication terminal 41 has been received can be promptly displayed on the handy terminal 34 using the control signal 32b transmitted via the wireless communication line 31 and the wireless communication interface unit 341. . That is, the center management device 22 and the on-vehicle operation management device 30 can be connected via the telephone communication network 31 of the mobile phone 36. As a result, the crew is urgently contacted due to a change in the delivery destination or the like. The center management device 22 informs the vehicle-mounted operation management device 30 via the telephone communication network 31 of the mobile phone 36 in a timely manner in accordance with the urgency, to the effect that the message data 22b with urgency, such as the desire to take a message, is received. The portable terminal 34 promptly notifies that the message data 22b has been received via the wireless communication line 31 and the wireless communication interface unit 341 by using the control signal 32b transmitted via the wireless communication line 31 and the wireless communication interface unit 341. It can be displayed.

Further, when the handy terminal 34 can communicate with the controller 32 via the wireless communication line 31 and the wireless communication interface 341, the communication equipment provided in the center management device 22 and the handy terminal 34 are directly connected to the telephone line. Connection via the network 12 is also possible, and the vehicle-mounted operation management device 3 at the luggage collection site or the like can be connected.
The wireless communication line 31 and the wireless communication interface unit 341 from the controller 32 even in a place slightly distant from 0.
That the message data 22b has been received via the wireless communication line 31 and the wireless communication interface unit 34
The handy terminal 34 can be displayed to the crew using the control signal 32b transmitted through the control terminal 1. That is, the center management device 22 and the handy terminal 34 can be connected via the wireless communication line 31 and the wireless communication interface unit 341. As a result, the crew is urgently contacted due to a change in the delivery destination or the like. The fact that the urgent message data 22b has been received is notified from the center management device 22 to the handy terminal 34 via the telephone communication network 31 of the mobile phone 36 in a timely manner according to the urgency.
1 and that the message data 22b has been received via the wireless communication interface unit 341 can be promptly displayed on the handy terminal 34 using the control signal 32b transmitted via the wireless communication line 31 and the wireless communication interface unit 341. become able to.

An operation management system according to claim 10
The operation management system according to any one of claims 1 to 9, wherein the center management device 22 includes:
A communication modem 222 is provided as communication means for transmitting the operation instruction data 22a to the mobile phone 36 on one side.

According to the tenth aspect, in addition to the effects described in any one of the first to ninth aspects, the vehicle 1
The communication modem 222 provided in the center management device 22 transmits the operation instruction data 22a to the mobile phone 36 on the first side.
6, the operation instruction data 22a transmitted from the communication device provided in the center management device 22 can be received by the on-board operation management device 30 by using the communication line 31 formed by the communication line 31. The controller 32 can transmit to the handy terminal 34 by using the control signal 32b relating to the generation of the operation instruction received from the communication device 224, and quickly display on the handy terminal 34 by using the control signal 32b received from the controller 32. Will be able to do it. That is, the center management device 22 and the on-board operation management device 30 are connected to the communication modem 222.
And urgent operation instruction data, such as urgent communication with a crew member due to a change in a delivery destination or the like. 22a from the communication modem 222 provided in the center management device 22 to the communication modem 222 and the mobile phone 3
6 to the on-vehicle operation management device 30 in a timely manner in accordance with the urgency through the communication line 31 formed by the control signal 6 and the display can be promptly displayed on the handy terminal 34 using the control signal 32b.

Further, when the handy terminal 34 can communicate with the controller 32 via the wireless communication line 31 such as a PHS, the communication modem 222 provided in the center management device 22 and the handy terminal 34 are directly connected to the telephone line network 12. The handy terminal 34 can display to the crew using the control signal 32b received from the controller 32 even at a place slightly away from the vehicle-mounted operation management device 30 such as a luggage pickup site, etc. Become like That is, the center management device 22 and the handy terminal 34 can be connected to each other. As a result, urgent operation instruction data 22a for urgently contacting the crew due to a change in the delivery destination or the like is transmitted to the center. In accordance with the urgency, a communication modem 222 provided in the management device 22 communicates with the handy terminal 34 via the communication line 31 formed by the communication modem 222 and the mobile phone 36 in accordance with the urgency.
Can be promptly displayed on the handy terminal 34.

An operation management system according to claim 11
In the operation management system according to the tenth aspect, the communication modem 222 is connected to be able to access the telephone network 12.

According to the eleventh aspect of the present invention, in addition to the effect of the tenth aspect, the telephone line network 12 formed by the communication modem 222 as the telephone communication means and the portable telephone 36 is used. The operation instruction data 22a transmitted from the communication device provided in the center management device 22 can be received by the vehicle-mounted operation management device 30, and the operation instruction data received from the manager-side communication device 224 is generated. The controller 32 can transmit to the handy terminal 34 by using the control signal 32b, and can quickly display on the handy terminal 34 by using the control signal 32b received from the controller 32. That is, the center management device 22 and the on-board operation management device 30 can be connected to each other by using the equipment of the existing telephone line network 12 formed by the communication modem 222 and the mobile phone 36. Urgent operation instruction data 22a, such as an urgent need to contact a crew member, for example, due to a change of location, is formed by the communication modem 222 provided in the center management device 22 and the communication modem 222 and the mobile phone 36. The equipment of the existing telephone line network 12 is diverted to notify the on-board operation management device 30 in a timely manner according to the urgency, and the handy terminal 3 is controlled using the control signal 32b.
4 can be quickly displayed.

Further, the handy terminal 34 is connected to the controller 32 and the wireless communication line 3 such as the PHS communication line network 31.
1 and the center management device 22
It is also possible to directly connect the communication modem 222 provided in the telephone and the handy terminal 34 via the telephone network 12, and the on-board operation management device 30 such as a luggage collection site or the like can be connected.
Terminal 3 using the control signal 32b received from the controller 32 even in a place slightly away from the
4 can be displayed to the crew. That is,
The center management device 22 and the handy terminal 34 can be connected to each other, and as a result, urgent operation instruction data 22a, such as an urgent need to contact a crew member due to a change in the delivery destination, is transmitted to the center management device. The communication modem 222 provided in the communication terminal 22 and the equipment of the existing telephone line network 12 formed by the communication modem 222 and the mobile phone 36 are diverted to notify the handy terminal 34 in a timely manner in accordance with the urgency. Can be promptly displayed on the handy terminal 34.

An operation management system according to claim 12
The operation management system according to any one of claims 1 to 9, wherein the center management device 22 includes:
The mobile phone 36 has a telephone 223 as communication means for transmitting the operation instruction data 22a to the mobile phone 36 on one side.

According to the twelfth aspect of the present invention, in addition to the effects of any one of the first to ninth aspects, the telephone 223 as the telephone communication means and the communication modem 222 connected thereto are Telephone network 1 formed with mobile phone 36
2, the operation instruction data 22a transmitted from the communication device provided in the center management device 22 can be received by the on-board operation management device 30, and the operation instruction data received from the manager-side communication device 224 can be received. The controller 32 can transmit to the handy terminal 34 by using the control signal 32b related to the occurrence of the above, and can quickly display on the handy terminal 34 by using the control signal 32b received from the controller 32. That is, the center management device 22 and the on-board operation management device 30 are connected by using the equipment of the existing telephone line network 12 formed by the telephone 223 and the communication modem 222 and the mobile phone 36 connected thereto. And as a result,
Urgent operation instruction data 22a for urgently contacting the crew due to a change in the delivery destination or the like is transmitted from the telephone 223 provided in the center management device 22 and the communication modem 222 connected thereto to the telephone 223. In addition, the equipment of the existing telephone line network 12 formed by the communication modem 222 and the mobile phone 36 connected thereto is diverted to notify the on-board operation management device 30 with good timing according to urgency, and the control signal 32b Can be promptly displayed on the handy terminal 34.

Further, the handy terminal 34 is connected to the controller 32 and the wireless communication line 3 such as the PHS communication line network 31.
1 and the center management device 22
It is also possible to directly connect the telephone 223 provided in the telephone and the telephone communication modem 222 connected thereto to the handy terminal 34 via the telephone line network 12,
The handy terminal 34 can be displayed to the crew using the control signal 32b received from the controller 32 even at a place slightly away from the vehicle-mounted operation management device 30 such as a luggage collection site. That is, the center management device 22 and the handy terminal 34 can be connected to each other. As a result, urgent operation instruction data 22a for urgently contacting the crew due to a change in the delivery destination or the like is transmitted to the center. Telephone 2 provided in management device 22
23 and a telephone 2 from the communication modem 222 connected thereto.
23 and a communication modem 222 and a mobile phone 36 connected thereto, the equipment of the existing telephone line network 12 is diverted to notify the handy terminal 34 at an appropriate timing according to the urgency, and use the control signal 32b. Thus, the information can be promptly displayed on the handy terminal 34.

An operation management system 10 according to claim 13.
The operation management system according to any one of claims 10 to 12, wherein the controller 32 is in a standby mode during a period in which the mobile phone 36 is talking, and waits for the end of the communication of the mobile phone 36. Control for displaying that the message data 22b has been received.

According to the thirteenth aspect of the present invention, in addition to the effect of any one of the tenth to twelfth aspects, the mobile phone is in the standby mode while the mobile phone is talking. Message data 2 after the end of the call
The controller 32 performs control to display that the 2b has been received.
Is executed, it is possible to solve a case where the message data 22b is not delivered due to a call being made by the mobile phone 36, and as a result, the crew member is urgently required due to a change in the delivery destination or the like. The urgent operation instruction data 22a, such as contact with the vehicle, is transmitted to the on-board operation management device 30.
And the information can be promptly displayed on the handy terminal 34.

An operation management system according to claim 14
The operation management system according to any one of claims 10 to 12, wherein the controller 32 is in a standby mode while input processing of the handy terminal 34 is being executed, and the controller 32 is in a standby mode.
Of the message data 22b
Is configured to execute control for displaying a message based on the message.

According to the fourteenth aspect of the invention, in addition to the effect of any one of the tenth to twelfth aspects, the standby mode is set while the input processing of the handy terminal 34 is being executed. Since the controller 32 executes control to display that the message data 22b has been received after the completion of the input processing of the handy terminal 34, the message data 22b is not delivered due to a call during the mobile phone 36. As a result, urgent operation instruction data such as an urgent need to contact a crew member for reasons such as a change in the destination of delivery without disturbing the input processing at the handy terminal 34. 22a can be reliably communicated to the on-board operation management device 30 and quickly displayed on the handy terminal 34. It made.

An operation management system according to claim 15.
The operation management system according to any one of claims 10 to 12, wherein the controller 32 is in a standby mode during a period in which the display unit 342 of the handy terminal 34 is in use, and uses the display unit 342. After the completion of the process, control for displaying that the message data 22b has been received is executed.

According to the fifteenth aspect of the present invention, in addition to the effect of any one of the tenth to twelfth aspects, a standby mode is provided while the display unit 342 of the handy terminal 34 is in use. Nearby Handy Terminal 34
The controller 32 executes a control for displaying that the message data 22b has been received after the completion of the display processing described above, so that the message data 22b may not be delivered due to the mobile phone 36 during a call. The case can be eliminated, and as a result, the handy terminal 34
The urgent operation instruction data 22a such as urgent need to contact the crew due to the change of the delivery destination or the like without interrupting the display process at the time is surely communicated to the on-board operation management device 30 and the handy terminal 34 Can be displayed quickly.

The operation management system 10 according to claim 16
In the operation management system according to any one of claims 10 to 12, in the operation management system, the controller 32 enters a standby mode while the handy terminal 34 is unavailable, and waits for an available period of the handy terminal 34. It is configured to execute control for displaying a message based on the message data 22b.

According to the sixteenth aspect of the invention, in addition to the effect of any one of the tenth to twelfth aspects, the standby mode is set during the period in which the handy terminal is disabled, and the use of the handy terminal is enabled. Since the controller 32 executes a control for displaying that the message data 22b has been received after waiting for the possible period, the case where the message data 22b is not delivered due to the telephone call of the mobile phone 36 is eliminated. As a result, urgent operation instruction data 22a such as urgent need to contact the crew due to a change in the destination of delivery, etc., is transmitted to the vehicle-mounted operation management device 30 without fail and the handy terminal 34 can be quickly displayed.

An operation management system according to claim 17
The operation management system according to any one of claims 10 to 12, wherein the controller 32 is in a standby mode while the display of the handy terminal 34 is in a busy state, and changes from the busy state to a displayable state. After the recovery of the message data 22b, a control for displaying that the message data 22b has been received is executed.

According to the seventeenth aspect of the present invention, in addition to the effect of any one of the tenth to twelfth aspects, the standby mode is set to the busy mode while the display of the handy terminal 34 is busy. Since the controller 32 executes a control for displaying a message indicating that the message data 22b has been received after waiting for recovery from the state to the displayable state, the message data 22b is not delivered due to the mobile phone 36 during a call. As a result, urgent operation instruction data such as an urgent need to contact a crew member for a reason such as a change in the delivery destination without interrupting the display processing at the handy terminal 34. 22a can be reliably communicated to the on-board operation management device 30 and quickly displayed on the handy terminal 34.

An operation management system 10 according to claim 18.
In the operation management system according to any one of claims 10 to 12, the controller 32 is in a standby mode during a period in which the handy terminal 34 connected by the wireless communication line 31 cannot communicate. It is configured to execute a control for displaying a message based on the message data 22b after waiting for a communicable period.

According to the eighteenth aspect of the present invention, in addition to the effects of any one of the tenth to twelfth aspects, the standby mode is set during the period in which the handy terminal 34 cannot communicate, and the busy state is established. Since the controller 32 executes a control to display that the message data 22b has been received after waiting for the recovery of the communication from the mobile phone 36, a case where the message data 22b may not be delivered due to the call during the call of the mobile phone 36 As a result, urgent operation instruction data 22a such as an urgent need to contact a crew member for a reason such as a change in the delivery destination without interrupting the display processing at the handy terminal 34 is mounted on the vehicle. The operation management device 30 can be reliably notified and can be promptly displayed on the handy terminal 34.

The operation management system 10 according to claim 19.
The operation management system according to any one of claims 2, 3, 6, or 7, wherein the vehicle-mounted operation management device 3
0 has GPS signal receiving means 39 for receiving position positioning data 14a from GPS 14, and the controller 32 specifies the position of the vehicle 11 based on the position positioning data 14a received by the GPS signal receiving means 39. Thus, the vehicle position information 39a is generated based on the specified result.

According to the nineteenth aspect of the present invention, in addition to the effect of any one of the second, third, sixth and seventh aspects, the GPS signal receiving means 39 transmits the position positioning data 14a from the GPS 14 to the GPS signal receiving means 39. Then, the position of the vehicle 11 is specified based on the received positioning data 14a, and the vehicle position information 39a can be generated using the GPS signal receiving means 39 based on the specified result. The position can be accurately grasped on the side of the center management device 22, and the moving object management for accurately selecting the crew or the vehicle 11 to be urgently contacted due to the change of the delivery destination or the like can be performed, and urgent operation instruction data 22a is communicated to the optimal crew handy terminal 34 in a timely manner in accordance with the urgency, and the handy terminal 34 is controlled using the control signal 32b.
Can be displayed quickly.

An operation management system 10 according to claim 20
In the operation management system according to claim 19, the controller 32 performs the collection process of generating and recording the operation status data 32a by adding the vehicle position information 39a, and controls the mobile phone 36. The operation status data 32 to which the vehicle position information 39a is added by the control
a is returned to the manager-side communication device 224.

According to the twentieth aspect of the present invention, in addition to the effect of the nineteenth aspect, a recording process for generating and recording the operation status data 32a by adding the vehicle position information 39a is performed. The vehicle position information 3 is controlled by controlling the mobile phone 36.
The controller 32 that executes control to return the operation status data 32a to which the 9a is added to the administrator-side communication device 224.
Is provided, the current position of the vehicle 11 can be accurately grasped on the side of the center management device 22 based on the operation status data 32a. It is possible to accurately select the moving body, and the urgent operation instruction data 22a is notified to the most suitable crew handy terminal 34 in a timely manner according to the urgency, and is promptly displayed on the handy terminal 34 using the control signal 32b. Will be able to

The operation management system 10 according to claim 21
The operation management system according to any one of claims 2, 3, 6, or 7, wherein the vehicle-mounted operation management device 3
0 has a clock unit 38 for generating event management occurrence time data 38a related to the time at which the message data 22b is received, and a storage unit 37 for holding various data. It is configured to execute an event management control for recording the occurrence time data 38a in the storage unit 37.

According to the twenty-first aspect of the present invention, in addition to the effect of any one of the second, third, sixth, and seventh aspects, the event management occurrence time data 38a generated by the clock section 38 is generated. When the message data 22b is received, the time at which the message data 22b was received can be recorded in the storage unit 37 in chronological order, so that the reception status of the message data 22b can be checked by the center based on the time. It works. As a result, the current position of the vehicle 11 can be accurately grasped on the center management device 22 side, and it becomes possible to perform moving object management for evaluating whether or not urgent communication has been accurately notified to the crew due to a change in the delivery destination or the like. The urgent operation instruction data 22a is communicated to the optimal crew handy terminal 34 at an appropriate timing in accordance with the urgency, and the handy terminal 34 is transmitted using the control signal 32b.
Can be displayed quickly.

An operation management system according to claim 22.
In the operation management system according to claim 21, the controller 32 adds the event management occurrence time data 38a related to the message data 22b to the message data 22b transmitted from the manager-side communication device 224. Then, data logging control to be recorded in the storage unit 37 is executed.

According to the twenty-second aspect of the present invention, in addition to the effect of the twenty-first aspect, how to use the message data 22b to which the event management occurrence time data 38a generated by the clock unit 38 is added. Message data 22
Since the time when b is received can be recorded in the storage unit 37 in chronological order, the reception status including the reception content of the message data 22b can be checked on the center side based on the time. This has the effect. As a result, the current position of the vehicle 11 can be accurately grasped on the center management device 22 side, and it is possible to perform moving object management for evaluating whether or not urgent communication has been accurately notified to the crew due to a change in the delivery destination or the like. Then, the urgent operation instruction data 22a is notified to the most suitable crew handy terminal 34 in a timely manner according to the urgency, and can be promptly displayed on the handy terminal 34 using the control signal 32b.

An operation management system 10 according to claim 23.
The operation management system according to any one of claims 2, 3, 6, or 7, wherein the vehicle-mounted operation management device 3
0 has a clock unit 38 for generating data logging occurrence time data 38b relating to the time when the operation status data 32a is generated, and the controller 32 controls the data logging occurrence time data 38b relating to the operation status data 32a. Is added to the operation status data 32a to execute data logging control for recording in the storage unit 37.

According to the twenty-third aspect of the present invention, in addition to the effects of any one of the second, third, sixth and seventh aspects, the data logging occurrence time data 38b generated by the clock unit 38 is generated. The storage unit 37 in addition to the operation status data 32a
Therefore, the center can check the operation status of the vehicle 11 based on the time at which the operation status data 32a was received. As a result, the vehicle 11
Can be accurately grasped on the side of the center management device 22 on the side of the center management device 22, and it is possible to perform moving object management for evaluating whether or not urgent communication has been properly notified to the crew due to a change in the delivery destination, etc. The operation instruction data 22a is communicated to the most suitable crew handy terminal 34 in a timely manner in accordance with urgency, and can be promptly displayed on the handy terminal 34 using the control signal 32b.

The operation management system 10 according to claim 24.
In the operation management system according to any one of claims 2, 3, 6, and 7, the controller 32 operates on a reception result of the message data 22b transmitted from the administrator-side communication device 224. It is configured to execute answer-back control for returning the answer data 32c to the administrator-side communication device 224.

According to the invention of claim 24, in addition to the effect of any one of claims 2, 3, 6 and 7, the answer data 32c is returned to the manager-side communication device 224. Since the answer back control is executed by the controller 32, the center can evaluate the reception result as to whether the message data 22b has been delivered to the on-board operation management device 30. As a result, the current position of the vehicle 11 can be accurately grasped on the center management device 22 side, and it is possible to perform moving object management for evaluating whether or not urgent communication has been accurately notified to the crew due to a change in the delivery destination or the like. Then, the urgent operation instruction data 22a is notified to the most suitable crew handy terminal 34 in a timely manner according to the urgency, and can be promptly displayed on the handy terminal 34 using the control signal 32b.

The operation management system 10 according to claim 25.
The operation management system according to any one of claims 2, 3, 6, or 7, wherein the manager-side communication device 224
However, when the mobile phone 36 is busy, the exchange 1
5. The message service provided in 5 is accessed, the message data 22b to be transmitted is transmitted to the message service, and a control for instructing the storage is executed. At a predetermined timing later, control is performed to access the message service and receive the message data 22b stored in the message service.

According to the twenty-fifth aspect of the present invention, in addition to the effect of any one of the second, third, sixth, and seventh aspects, during the period during which the mobile phone 36 is talking, or when radio waves are transmitted. While the vehicle 11 is out of reach, the message service mode is selected to access the message service provided in the exchange 15 and transmit the message data 22.
b is transmitted to the message service, and the controller 32 executes a command to instruct the storage of the message data. Can be avoided, or a case where the standby state described above is wasted and wasteful time is consumed and the throughput of the center management device 22 is reduced.
As a result, urgent operation instruction data 22a such as an urgent need to contact the crew due to a change in the delivery destination or the like.
Even if it is necessary to notify the plurality of vehicles 11, the processing time can be made uniform by avoiding being restrained by the in-vehicle operation management device 30 that cannot be accessed. It is possible to notify the on-board operation management device 30 with high throughput and to display the information on the handy terminal 34 quickly.

The operation management system 10 according to claim 26.
The operation management system according to any one of claims 2, 3, 6, or 7, wherein the manager-side communication device 224
However, when the mobile phone 36 is busy, the exchange 1
5, the message data 22b to be transmitted by accessing the answering machine service provided to the answering machine service is transmitted to the answering machine service, and a command for storing the message data is executed. At a predetermined timing after the termination, control is performed to access the answering machine service and receive the message data 22b stored in the answering machine service.

According to the twenty-sixth aspect of the present invention, in addition to the effects of the second, third, sixth, or seventh aspect, during the period during which the mobile phone 36 is talking, or when radio waves are transmitted. When the vehicle 11 is out of reach, the answering machine service is selected, the message service provided in the exchange 15 is accessed, the message data 22b to be transmitted is transmitted to the message service, and the control for instructing the storage is performed by the controller 32. Is executed, the message data 22b may not be delivered during a period during which the mobile phone 36 is talking or the vehicle 11 is located in a place where radio waves cannot reach, or in the above-described standby state. As a result, it is possible to avoid a case where wasted time is consumed and the throughput of the center management device 22 is reduced. Even if it is necessary to communicate the urgent operation instruction data 22a, such as urgently wanting to contact the crew, to a plurality of vehicles 11, the vehicle is restricted by the vehicle-mounted operation management device 30 that cannot be accessed. This makes it possible to achieve a uniform processing time, and to notify the plurality of vehicle-mounted operation management devices 30 with high reliability and high throughput to the handy terminal 34.
Can be displayed quickly.

An operation management system 10 according to claim 27.
The operation management system according to any one of claims 1 to 26, wherein the manager-side communication device 224 is a keyboard 2 for inputting the message data 22b.
24.

According to the twenty-seventh aspect, in addition to the effects of any one of the first to twenty-sixth aspects, the provision of the keyboard 224 makes it possible to create the message data 22b having various contents. As a result, the manager can communicate various message data 22b to the on-board operation management device 30. As a result, the administrator can urgently contact the crew due to a change in the delivery destination or the like. Various urgent message data 22b can be notified to the vehicle-mounted operation management device 30 with high throughput and can be promptly displayed on the handy terminal 34.

An operation management system according to claim 28.
In the operation management system according to any one of claims 1 to 26, the manager-side communication device 224 is configured to perform each of the operations based on the operation status data 32a to which the returned vehicle position information 39a is added. The position of the vehicle 11 is confirmed, the vehicle 11 optimal for the delivery condition is selected, and the moving object management for transmitting the operation instruction data 22a to the selected vehicle 11 is executed.

According to the twenty-eighth aspect of the present invention, in addition to the effects of any one of the first to twenty-sixth aspects, the GP
From S14, the position positioning data 14a is received using the GPS signal receiving means 39, the position of the vehicle 11 is specified based on the position positioning data 14a, and the vehicle position information 39a is specified using the GPS signal receiving means 39 based on the specifying result. As a result, the current position of the vehicle 11 can be accurately grasped on the center management device 22 side, and the crew member or the vehicle 11 to be urgently contacted due to a change in the delivery destination or the like is accurately selected. It is possible to manage the moving body, and even if the urgent operation instruction data 22a needs to be communicated to a plurality of vehicles 11, it is not restricted by the in-vehicle operation management device 30 which is inaccessible and the optimal handy terminal of the crew is available. 34 to the handy terminal 3 using the control signal 32b.
4 can be quickly displayed.

The communication control method according to claim 29 is a center management processing step of managing the operation schedule of the vehicle 11, an operation state recording processing step of recording the operation state data 32a of the vehicle 11, and a data management processing step. A communication control method including a handy terminal processing step of executing communication, a mobile phone communication step of receiving operation instruction data 22a related to operation management transmitted from a communication device of an administrator side, and the administrator side communication processing step And a message exchange processing step of transmitting the message data 22b received from the terminal to the handy terminal processing step.

According to the twenty-ninth aspect of the present invention, the operation instruction data 22a transmitted from the center management processing step using the mobile telephone communication step can be received in the message exchange processing step, and the delivery is performed. Urgent message data 22b, such as urgently wanting to contact the crew due to a change in destination, etc., can be notified in a timely manner from the center management processing step to the message exchange processing step via the mobile phone communication step. . In addition, the message exchange processing step can transmit the message data 22b relating to the occurrence of the operation instruction received from the manager-side communication device 224 to the handy terminal processing step,
The message data 22b received from the message exchange processing step can be displayed by the handy terminal processing step. That is, the center management processing step and the message exchange processing step can be connected to each other. As a result, urgent message data 22b such as urgently contacting the crew due to a change in the delivery destination or the like can be transferred to the center. From the management processing step to the message exchange processing step via the mobile phone communication step, a notification is made at an appropriate timing according to the urgency, and the message data 22b can be displayed in the handy terminal processing step.

A communication control method according to claim 30 is the communication control method according to claim 29, wherein the message exchange processing step includes a message display processing step of displaying that the message data 22b has been received. It has become.

According to the thirtieth aspect of the present invention, in addition to the effect of the twenty-ninth aspect, the fact that the message data 22b transmitted from the center management processing step has been received using the mobile telephone communication step is received. The message can be received in the message exchange processing step, and the center management notifies that the urgent message data 22b, such as urgently wanting to contact the crew due to the change of the delivery destination, is received. It becomes possible to notify the message exchange processing step from the processing step via the mobile phone communication step with good timing. In addition, the message exchange processing step can transmit to the handy terminal processing step that the message data 22b relating to the occurrence of the operation instruction received from the manager side communication device 224 has been received, and the message exchange processing step has received the message data 22b from the message exchange processing step. The handy terminal processing step can display that the message data 22b has been received. That is, the center management processing step and the message exchange processing step can be connected, and as a result,
The urgent message data 22b such as urgent need to contact the crew due to the change of the delivery destination, etc. is notified from the center management processing step to the message exchange processing step via the mobile phone communication step. , And the fact that the message data 22b has been received can be displayed in the handy terminal processing step.

A communication control method according to a thirty-first aspect of the present invention is the communication control method according to the thirtieth aspect, wherein the message display processing step receives the message data 22b as transmitted from the message exchange processing step. Is displayed.

According to the thirty-first aspect of the present invention, in addition to the effect of the thirty-first aspect, a display processing step is used to display that the message data 22b has been received from the message exchange processing step in accordance with the control signal 32b. And run it. That is, the center management processing step and the message exchange processing step can be linked, and as a result, urgent message data 22b such as urgent contact with the crew due to a change in the delivery destination is received. A message indicating that the message data 22b has been received is displayed in the handy terminal processing step from the center management processing step to the message exchange processing step through the mobile phone communication step in accordance with the urgency. Will be able to

A communication control method according to a thirty-second aspect of the present invention is the communication control method according to any one of the thirty-ninth to thirty-first aspects, wherein the center management processing step includes the step of: The configuration includes a telephone communication processing step of transmitting the operation instruction data 22a.

According to the invention of claim 32, in addition to the effect of any one of claims 29 to 31, the operation instruction data 22a transmitted from the telephone communication processing step is transmitted to the mobile telephone communication step. Can be received at
The message exchange processing step can be transmitted to the handy terminal processing step using the control signal 32b relating to the generation of the operation instruction received from the center management processing step, and the control signal 32 received from the message exchange processing step can be transmitted.
b can be used to promptly display the information in the handy terminal processing step. As a result, urgent operation instruction data 22a such as urgent need to contact the crew due to a change in the delivery destination or the like is transmitted from the telephone communication processing step in the center management processing step to the telephone communication processing step and the mobile telephone communication step. The message exchange processing step is notified at an appropriate timing according to the urgency by using the equipment of the communication step formed as described above, and can be promptly displayed in the handy terminal processing step using the control signal 32b.

The communication control method according to claim 33 is the communication control method according to any one of claims 29 to 32, wherein the message display processing step is performed while the mobile phone communication step is being executed. During this time, the mobile phone is in a standby mode, and includes a message standby display processing step of displaying that the message data 22b has been received after the end of the mobile phone communication step.

According to the thirty-third aspect of the present invention, in addition to the effect of any one of the thirty-ninth to thirty-second aspects, in addition to the effects of the thirty-seventh aspect, the mobile phone is in a standby state during a period during which the mobile phone 36 is talking in the mobile phone communication process. The message exchange processing step executes a control to enter the mode and wait for the end of the call of the mobile phone 36 to display an indication that the message data 22b has been received. Can be resolved, and as a result, urgent operation instruction data 2 such as an urgent need to contact a crew member due to a change in delivery destination or the like.
2a can be reliably notified to the message exchange processing step and can be promptly displayed in the handy terminal processing step.

The communication control method according to claim 34 is the communication control method according to any one of claims 29 to 32, wherein the message exchange processing step uses a display processing step in the handy terminal processing step. During this period, the apparatus is in a standby mode, and includes a message standby display processing step of displaying the message data 22b after the use of the display processing step is completed.

According to the thirty-fourth aspect of the present invention, in addition to the effects of the thirty-ninth to thirty-second aspects, in addition to the effect of the display processing step in the handy terminal processing step, the apparatus stands by while the display processing step is used. The message exchange processing step executes control to display that the end message data 22b of the use of the display processing step has been received in the mode.
Message data 22 caused by the use of the display processing step
b can be resolved, and as a result, urgent operation instruction data 22a such as urgent need to contact the crew due to a change in the destination of delivery, etc. It is possible to reliably inform the exchange processing step and quickly display the information in the handy terminal processing step.

A communication control method according to a thirty-fifth aspect of the present invention is the communication control method according to any one of the thirty-ninth to thirty-fourth aspects, wherein the message processing step is a GPS processing for receiving the positioning data a from the GPS. And the message exchange processing step includes the step of:
1 and a processing step of generating the vehicle position information 39a based on the specified result.

According to the thirty-fifth aspect of the present invention, in addition to the effect of any one of the twenty-ninth to thirty-fourth aspects, G
The positioning data 14a is received from the PS 14, the position of the vehicle 11 is specified based on the positioning data 14a, and the vehicle position information 39a can be generated based on the specification result. As a result, the current position of the vehicle 11 is set to the center. It is possible to accurately grasp the crew or vehicle 11 that should be contacted urgently for reasons such as a change in the destination of delivery, etc., which can be accurately grasped on the management processing side, and optimize the urgent operation instruction data 22a. To the handy terminal 34 of the appropriate crew according to the urgency,
Can be used to quickly execute the handy terminal processing step.

A communication control method according to a thirty-sixth aspect of the present invention is the communication control method according to any one of the thirty-ninth to thirty-fifth aspects, wherein the message processing step includes the step of managing an event related to a time at which the message data 22b is received. Data logging occurrence time data 3 relating to the time when the occurrence time data 38a is generated and the operation status data 32a is generated
8b, and a recording processing step of holding various data. The message exchange processing step is performed by adding the message data 22b transmitted from the manager side communication processing step to the message data 22b. The event management occurrence time data 38 relating to the message data 22b
a, and the data logging occurrence time data 38b relating to the operation status data 32a is recorded in the operation status data 32a.
And a data logging control step of recording in the recording processing step.

According to the thirty-sixth aspect of the present invention, in addition to the effects of the thirty-ninth to thirty-fifth aspects, the data logging occurrence time data 38b generated by the time management processing step includes operating status data. Since the operation status data 32a can be recorded in chronological order in the recording process in addition to the operation status data 32a, the operation status of the vehicle 11 is checked by the center management process based on the time. This has the effect of being able to perform. As a result, the current position of the vehicle 11 can be accurately grasped on the side of the center management processing step, and it is possible to perform moving object management for evaluating whether or not urgent communication has been accurately notified to the crew due to a change in the delivery destination or the like. It is possible to execute a handy terminal processing step in which the urgent operation instruction data 22a is notified to the optimal crew handy terminal 34 in a timely manner in accordance with the urgency, and is promptly displayed on the handy terminal 34 using the control signal 32b. become.

The communication control method according to claim 37 is the communication control method according to any one of claims 29 to 36, wherein the message exchange processing step is transmitted from the administrator side communication processing step. An answer back processing step of returning answer data 32c relating to the reception result of the message data 22b to the manager side communication processing step.

According to the thirty-seventh aspect of the present invention, in addition to the effects of the thirty-ninth to thirty-sixth aspects, an answer-back control for returning the answer data 32 c to the manager-side communication device 224 is also provided. Since the controller 32 executes the process, the center management process can evaluate the reception result as to whether the message data 22b has been delivered to the message exchange process. As a result, the vehicle 11
The center management processing process side can accurately grasp the current position of the vehicle, and it is possible to perform moving object management that evaluates whether or not the crew has been properly notified of the urgency due to a change in the delivery destination, etc. The operation instruction data 22a is communicated to the optimal crew handy terminal 34 at an appropriate timing according to the urgency, and a handy terminal processing step of promptly displaying the operation instruction data 22a on the handy terminal 34 using the control signal 32b can be executed.

[0090]

Embodiments of the present invention will be described below with reference to the drawings.

FIG. 1 is a functional block diagram for explaining a connection form of the operation management system 10 of the present invention.

The operation management system 10 shown in FIG. 1 includes a center management device 22 provided at a management center 20 for instructing an operation schedule (for example, an operation route and a delivery date and time) of the vehicle 11 and a vehicle-mounted operation mounted on the vehicle 11. And a management device 30. In the following description, the delivery center 20 is assumed as the management center 20, and the delivery vehicle 11 is assumed as the vehicle 11.

The center management device 22 uses a personal computer (PC) to execute a program code describing a communication control method described later. In the following description, the center management device 22 is represented by the personal computer 22.

The personal computer 22 shown in FIG.
Transmits the operation instruction data 2 to the mobile phone 36 on the home delivery vehicle 11 side.
Communication modem 222 as communication means for transmitting 2a (specifically, communication modem 222 capable of communicating with telephone 223)
have.

The personal computer 22 has a telephone (specifically, a stationary telephone) 223 as communication means for transmitting the operation instruction data 22a to the portable telephone 36 on the delivery vehicle 11 side.

According to this, telephone 2 as telephone communication means
23 and the operation instruction data 22a transmitted from the communication device provided in the personal computer 22 using the telephone line network 12 formed by the telephone communication modem 222 and the mobile phone 36 connected thereto. 30
And the control signal 32 containing the operation instruction received from the manager-side communication device 22.
b, the controller 32 is connected to the handy terminal 3
4 can be transmitted to the handy terminal 34 using the control signal 32b received from the controller 32.
Can be displayed quickly. That is, the personal computer 22 and the on-board operation management device 30 are connected to the telephone 223 and the telephone communication modem 22 connected thereto.
Existing telephone network 12 formed by mobile phone 2 and mobile phone 36
As a result, urgent operation instruction data 22a such as an urgent need to contact a courier service for reasons such as a change in delivery destination is provided in the personal computer 22. Operating on a vehicle using the existing telephone line network 12 formed by the telephone 223 and the telephone communication modem 222 connected thereto and the telephone 223 and the telephone communication modem 222 connected thereto and the mobile telephone 36. It is possible to notify the management device 30 with good timing according to the urgency, and to promptly display the information on the handy terminal 34 using the control signal 32b.

Further, when the handy terminal 34 can communicate with the controller 32 by using the PHS communication network 31, the telephone 223 provided in the personal computer 22 and the telephone telephone communication modem 222 connected thereto are connected to the handy terminal 34. It is also possible to directly connect the terminal 34 via the telephone network 12, and the control signal 32b received from the controller 32 even at a place slightly away from the vehicle-mounted operation management device 30 such as a luggage pickup site.
, The handy terminal 34 can be displayed to the home delivery company. That is, the personal computer 22 and the handy terminal 34 can be connected. As a result, urgent operation instruction data 22a such as urgent need to contact a courier service due to a change in delivery destination or the like can be transmitted to the personal computer 22. Telephone 223 provided in computer 22 and telephone communication modem 222 connected thereto
To telephone 223 and telephone communication modem 2 connected thereto
Existing telephone line network 1 formed by the mobile telephone 22 and the mobile telephone 36
The second facility can be diverted to notify the handy terminal 34 in a timely manner according to the urgency, and can be promptly displayed on the handy terminal 34 using the control signal 32b.

Here, the telephone communication modem 222 shown in FIG.
Are connected to the telephone network 12 that can be connected to the PHS and the mobile phone 36.

According to this, the operation instruction data 22a transmitted from the communication device provided in the personal computer 22 using the telephone line network 12 formed by the telephone communication modem 222 as the telephone communication means and the portable telephone 36. The operation can be received by the on-board operation management device 30, and the controller 32 can transmit to the handy terminal 34 by using the control signal 32 b including the operation instruction received from the manager-side communication device 22. , Can be quickly displayed on the handy terminal 34 using the control signal 32b received from the controller 32. That is, the personal computer 22 and the on-board operation management device 30 can be connected to each other by using the equipment of the existing telephone line network 12 formed by the telephone communication modem 222 and the mobile phone 36. Urgent operation instruction data 22a, such as urgent need to contact a courier service due to a change of location, is formed from the telephone communication modem 222 provided in the personal computer 22 to the telephone communication modem 222 and the mobile phone 36. The on-board operation management device 30 is diverted by utilizing the existing facilities of the telephone line network 12.
, And the control signal 32
The display can be quickly performed on the handy terminal 34 by using b.

Further, when the handy terminal 34 can communicate with the controller 32 using the PHS communication network 31, the telephone communication modem 222 provided in the personal computer 22 and the handy terminal 34 are directly connected via the telephone network 12. It is also possible to connect
The handy terminal 34 can be displayed to the home delivery company using the control signal 32b received from the controller 32 even at a place slightly away from the vehicle-mounted operation management device 30 such as a luggage collection site. That is, the personal computer 22 and the handy terminal 34 can be connected. As a result, urgent operation instruction data 22a such as urgent need to contact a courier service due to a change in delivery destination or the like can be transmitted to the personal computer 22. From the telephone communication modem 222 provided in the computer 22 to the telephone communication modem 2
Existing telephone line network 1 formed by the mobile telephone 22 and the mobile telephone 36
The second facility can be diverted to notify the handy terminal 34 in a timely manner according to the urgency, and can be promptly displayed on the handy terminal 34 using the control signal 32b.

The communication device 22 (personal computer 22) on the manager side shown in FIG. 1 transmits a message service (a telephone service provided by NTTDoCoMo) provided in the exchange 15 when the mobile phone 36 is busy. In this case, the controller 32 transmits the message data 22b to be transmitted to the message service and sends an instruction to store the message data 22b, and the controller 32 accesses the message service at a predetermined timing after the call of the mobile phone 36 ends. And has a function of executing control for receiving the message data 22b stored in the message service.

By providing such a function, the message service mode is selected and provided in the exchange 15 during the period when the mobile phone 36 is talking or when the home delivery vehicle 11 is in a place where radio waves cannot reach. Since the controller 32 executes the control of accessing the message service and transmitting the message data 22b to be transmitted to the message service and instructing the storage, the home delivery is performed during a period in which the mobile phone 36 is talking or a place where radio waves do not reach. The case where the message data 22b is not delivered due to the presence of the vehicle 11 or the case where the above-described standby state consumes wasted time and the throughput of the personal computer 22 is reduced. As a result, urgently contact the courier for reasons such as a change in delivery destination. Even if the urgent operation instruction data 22a needs to be sent to a plurality of home delivery vehicles 11, the processing time can be made uniform by avoiding being restricted by the in-vehicle operation management device 30 that cannot be accessed. Therefore, it is possible to notify the plurality of vehicle-mounted operation management devices 30 with a high throughput and to display them quickly on the handy terminal 34.

Further, when the portable telephone 36 is busy, the manager-side communication device 22 (personal computer 22) can use one of the telephone answering services provided by the exchange 15 (a telephone service provided by NTT DoCoMo). Message data 22 to be accessed and transmitted
The controller 32 transmits the message b to the answering machine service and executes a control for instructing storage, and the controller 32 accesses the answering machine service at a predetermined timing after the call of the mobile phone 36 is completed and is stored in the answering machine service. It also has a function of executing control for receiving the message data 22b.

By providing such a function, the answering machine service is selected and prepared in the exchange 15 during the period when the mobile phone 36 is talking or when the home delivery vehicle 11 is in a place where radio waves do not reach. Since the controller 32 executes the control of accessing the message service and transmitting the message data 22b to be transmitted to the message service and instructing the storage, the home delivery is performed during a period in which the mobile phone 36 is talking or a place where radio waves do not reach. The case where the message data 22b is not delivered due to the presence of the vehicle 11 or the case where the above-described standby state consumes wasted time and the throughput of the personal computer 22 is reduced. Can be avoided,
As a result, urgent operation instruction data 22 such as an urgent need to contact a courier service due to a change in the delivery destination or the like.
a that cannot be accessed even when a must be notified to a plurality of delivery vehicles 11
The processing time can be made uniform by avoiding being restricted by a plurality of vehicle-mounted operation management devices 3.
0 can be quickly and reliably displayed at a high throughput and displayed on the handy terminal 34 quickly.

The manager communication device 22 (personal computer 22) has a hardware configuration having a keyboard 224 (specifically, a keyboard attached to the personal computer 22) for inputting message data 22b. I have.

As described above, by providing the keyboard 224, it is possible to create the message data 22b having various contents, and the administrator can notify the various message data 22b to the vehicle-mounted operation management device 30. As a result, various urgent message data 22b, such as urgently wanting to contact a courier service for the reason of a change of the delivery destination, etc., are notified to the vehicle-mounted operation management device 30 with high reliability and high throughput. The information can be promptly displayed on the handy terminal 34.

The manager-side communication device 22 operates the operation status data 32a to which the returned vehicle position information 39a is added.
And confirming the current position of each delivery vehicle 11 based on the delivery conditions (for example, the delivery vehicle 11 running at a point closest to the luggage collection and delivery location) and the most suitable delivery vehicle 11 (for example, the location closest to the luggage collection and delivery location). Home delivery vehicle 11)
And has a function of executing moving object management for transmitting the operation instruction data 22a to the selected home delivery vehicle 11.

By providing such a function, GP
From S14, the position receiving data 14a is transmitted to the GPS receiver 39.
, The position of the delivery vehicle 11 is specified based on the position positioning data 14a, and the vehicle position information 39a can be generated using the GPS receiving device 39 based on the specified result. As a result, the delivery vehicle 11 can be accurately grasped on the personal computer 22 side, and it is possible to perform moving object management for accurately selecting a courier company or a courier vehicle 11 that should be contacted urgently due to a change in the delivery destination, etc.
The urgent operation instruction data 22a is transmitted to a plurality of home delivery vehicles 1
1 to the optimal handy terminal 34 of the home delivery company without being restricted by the vehicle-mounted operation management device 30 that cannot be accessed even when the notification must be made to the terminal 1 in accordance with the urgency, and using the control signal 32b. Thus, the information can be promptly displayed on the handy terminal 34.

FIG. 2 is a functional block diagram for explaining the operation of the vehicle-mounted operation management device 30 in the operation management system 10 of FIG.

The vehicle-mounted operation management device 30 shown in FIG.
The controller 32, an external connection device (handy terminal) 34, a mobile phone 36, a GPS signal receiving means 39, a clock section 38, and a storage section 37 are mainly constituted.

The mobile phone 36 shown in FIG.
T is a DoCoMo mobile phone operated by T, for receiving operation instruction data 22a necessary for operation management transmitted from communication devices (telephone 223 and telephone communication modem 222) provided in the personal computer 22. Communication means. Instead of the mobile phone 36, it is also possible to use the data communication function of a terminal (for example, a mobile communication terminal) that can use an existing mobile telephone network.

The GPS signal receiving means 39 shown in FIG.
It has a function of receiving the position positioning data 14a from the PS 14. In this case, the controller 32 has a hardware configuration in which the position of the delivery vehicle 11 is specified based on the position positioning data 14a received by the GPS signal receiving means 39, and the vehicle position information 39a is generated based on the specified result. . Specifically, a commercially available GPS receiving device can be used as the GPS signal receiving means 39.
In the following description, the GPS signal receiving means 39 will be represented by the GPS receiving device 39.

Accordingly, the positioning data 14a is received from the GPS 14 using the GPS receiver 39, the position of the delivery vehicle 11 is specified based on the positioning data 14a, and the vehicle position information 39a is specified based on the specified result. It can be generated using the GPS receiver 39, and as a result,
The personal computer 22 determines the current position of the delivery vehicle 11
Side, it is possible to accurately identify the home delivery company or the delivery vehicle 11 that should be contacted urgently for reasons such as a change in the delivery destination. Courier Handy Terminal 3
4 is notified in a timely manner in accordance with the urgency.
By using 2b, the information can be promptly displayed on the handy terminal 34.

The externally connected equipment 34 shown in FIG. 2 is connected to the controller 32 via the communication line 31 and externally connected to the controller 32 and to the operation instruction data 2 required for operation management.
It has a function of executing the communication of 2a.

Here, as the external connection device 34, a handy terminal 34 capable of communicating the message data 22b with the controller 32 in a state where the controller 32 is connected to the controller 32 by using a wired communication line 31 such as an RS232C communication line can be used. The controller 32 is configured to execute a control for displaying a symbol indicating that the message data 22b has been received using the wired communication line 31. In the following description, the external connection device 34 is represented by a handy terminal 34, and the wired communication line 31 is RS232.
It will be represented by the C communication line 31.

Such a handy terminal 34 is
When connected to the controller 32 using the RS232C communication line 31, the controller 32 sends the RS232C
The message data 22b is sent from the controller 32 to the RS according to the control signal 32b transmitted using the communication line
It has a hardware configuration having a wired data communication interface unit (hereinafter, RS232C data communication interface unit) 341 for receiving using the 232C communication line 31 and a handy numeric keypad for inputting various commands and data. ing.

According to this, the controller 32 sends the RS2
Control signal 32b transmitted using 32C communication line 31
Message data 22b from the controller 32 according to
To the RS232C data communication interface unit 3 of the handy terminal 34 using the RS232C communication line 31.
As a result, the controller 32 transmits the message based on the message data 22b including the operation instruction received from the manager side communication device 22 using the control signal 32b transmitted through the RS232C communication line 31 using the RS232C communication. The data can be transmitted to the handy terminal 34 using the line 31, and the RS232C data communication interface unit 341
A message based on the message data 22b received through the 232C communication line 31 is transmitted to the handy terminal 3
4 can be displayed. That is, the personal computer 22 and the on-board operation management device 30
Can be connected using the S232C communication line 31,
As a result, urgent message data 2 such as urgently wanting to contact the courier service for reasons such as a change in delivery destination
2b based personal computer 22
From the mobile phone 36 via the telephone communication network 31 of the mobile phone 36 to the vehicle-mounted operation management device 30 in a timely manner in accordance with the urgency. It can be displayed.

The handy terminal 34 has a display unit 342 ( Specifically, it has a hardware configuration having a liquid crystal display.

In this case, the controller 32 uses the RS232C communication line 31 to execute control for displaying a simple message corresponding to the message data 22b received from the controller 32 using the RS232C communication line 31 using the RS232C communication line 31. Has become.

According to this, the controller 32 sends the RS2
Control signal 32b transmitted using 32C communication line 31
According to the RS232C data communication interface unit 34
1 can be displayed using the display unit 342 to indicate that the message data 22b has been received. That is, the personal computer 22 and the on-board operation management device 30
Can be connected using the RS232C communication line 31, and as a result, the urgent message data 22b indicating that the urgent message such as a change of the delivery destination is required to be contacted with the courier service is received. Notifying the symbol display from the personal computer 22 to the vehicle-mounted operation management device 30 via the telephone communication network 31 of the mobile phone 36 in a timely manner according to the urgency, and receiving the message data 22b using the RS232C communication line 31. Can be promptly displayed on the handy terminal 34.

The handy terminal 34 is connected to the RS2
Instead of the 32C communication line 31, the wireless communication line 31
If the controller 32 can be connected to the controller 32 using a PHS communication network 31,
A handy terminal 34 capable of communicating with the controller 32 and the message data 22b while being connected using the S communication line network 31;
The hardware configuration includes a controller 32 that performs control for displaying a symbol (for example, displaying a symbol M) indicating that the message data 22b has been received using the HS communication network 31.

Thus, the operation instruction data 22a transmitted from the communication device provided in the personal computer 22 using the telephone communication network 31 of the portable telephone 36 can be received by the on-board operation management device 30. The urgent message data 22b, such as urgent need to contact a courier service, for example, due to a change in the delivery destination, is transmitted from the personal computer 22 to the vehicle via the telephone communication network 31 of the mobile phone 36. It becomes possible to notify the management device 30 with good timing. In addition, the controller 32 can transmit the message data 22b including the operation instruction received from the manager-side communication device 22 to the handy terminal 34 by using the PHS communication line network 31. The handy terminal 34 can display the message data 22b received using the network 31. That is, the personal computer 22 and the on-board operation management device 30 can be connected via the telephone communication network 31 of the mobile phone 36, and as a result, urgently contact with the courier company for reasons such as a change in the delivery destination. Urgent message data 22b from the personal computer 22 via the telephone communication network 31 of the mobile phone 36 to the on-vehicle operation management device 30 in a timely manner according to the urgency. The message data 22b can be quickly displayed on the handy terminal 34 by using the terminal 31.

Further, when the handy terminal 34 can communicate with the controller 32 using the PHS communication network 31, the communication equipment provided in the personal computer 22 and the handy terminal 34 are directly connected via the telephone network 12. The handy terminal 34 displays the message data 22b received from the controller 32 using the PHS communication network 31 to the home delivery company even at a place slightly away from the vehicle-mounted operation management device 30 such as a luggage pickup site. Will be able to do it. That is, the personal computer 22 and the handy terminal 34 can be connected by using the PHS communication network 31. As a result, urgency such as urgent need to contact a courier service due to a change in the delivery destination or the like can be obtained. The message data 22b having a message is transmitted from the personal computer 22 to the handy terminal 34 via the telephone communication network 31 of the mobile phone 36 at a good timing according to the urgency, and the message data 2 is transmitted using the PHS communication network 31.
2b can be quickly displayed on the handy terminal 34.

Further, the handy terminal 34 has a connection form in which control for displaying a simple message corresponding to the message data 22b received from the controller 32 using the RS232C communication line 31 is executed using the RS232C communication line 31. ing.

Thus, the operation instruction data 22a transmitted from the communication device provided in the personal computer 22 using the telephone communication network 31 of the portable telephone 36 can be received by the on-board operation management device 30. And a message based on the urgent message data 22b, such as urgently wanting to contact a courier service, for example, due to a change in the delivery destination, is sent from the personal computer 22 via the telephone communication network 31 of the mobile phone 36. It becomes possible to notify the vehicle-mounted operation management device 30 with good timing.
In addition, the controller 32 sends a message based on the message data 22b including the operation instruction received from the manager-side communication device 22 to the handy terminal 34.
Can be transmitted using the RS232C communication line 31, and the controller 32 can transmit the data via the RS232C communication line 31.
, The handy terminal 34 can display a message based on the received message data 22b. That is, the personal computer 22 and the on-board operation management device 30 can be connected via the telephone communication network 31 of the mobile phone 36, and as a result, urgently contact with the courier company for reasons such as a change in the delivery destination. A message based on urgent message data 22b, such as a message to be taken, is transmitted from the personal computer 22 to the vehicle-mounted operation management device 30 via the telephone communication network 31 of the mobile phone 36 in a timely manner according to the urgency.
Using the 32C communication line 31, a message based on the message data 22b can be quickly displayed on the handy terminal 34.

The handy terminal 34 has a PHS
If it can be connected to the communication network 31, the wireless data communication interface unit 341 is used. The wireless data communication interface unit 341 controls the control signal 3 transmitted from the controller 32 using the PHS communication network 31.
2b, the message data 2 from the controller 32
It has a hardware configuration for receiving 2b using the PHS communication network 31.

Accordingly, the message data 22b including the operation instruction received from the manager-side communication device 22 is included.
The controller 32 sends the PH to the handy terminal 34 using the control signal 32b transmitted through the PHS communication line network 31 and the wireless data communication interface unit 341.
The transmission can be performed via the S communication line network 31 and the wireless data communication interface unit 341.
2 received from the PHS communication line network 31 and the wireless data communication interface unit 341
2b can be quickly displayed on the handy terminal 34 using the control signal 32b transmitted via the PHS communication network 31 and the wireless data communication interface unit 341. That is, the personal computer 2
2 and the on-board operation management device 30 can be connected via the telephone communication network 31 of the mobile phone 36, and as a result, it is necessary to urgently contact the courier service due to a change in the delivery destination or the like. The urgent message data 22b is communicated from the personal computer 22 to the on-vehicle operation management device 30 via the telephone communication network 31 of the mobile phone 36 with good timing according to the urgency, and the PHS communication network 3
1 and the message data 22b via the wireless data communication interface unit 341 can be quickly displayed on the handy terminal 34 using the control signal 32b transmitted via the PHS communication network 31 and the wireless data communication interface unit 341. Become like

Further, when the handy terminal 34 can communicate with the controller 32 via the PHS communication network 31 and the wireless data communication interface 341,
The communication device provided in the personal computer 22 and the handy terminal 34 can also be directly connected via the telephone network 12, so that the controller 32 can be connected to the vehicle-mounted operation management device 30 such as a luggage collection site. The handy terminal 34 transmits the message data 22b received from the PHS communication network 31 and the wireless data communication interface unit 341 using the control signal 32b transmitted through the PHS communication network 31 and the wireless data communication interface unit 341. It can be displayed to the courier. That is, the personal computer 22 and the handy terminal 34
S communication network 31 and wireless data communication interface unit 341 can be connected, and as a result, urgent message data such as urgently wanting to contact a courier company for reasons such as a change in delivery destination 22b from the personal computer 22 to the telephone communication network 3 of the mobile phone 36;
1 through the PHS communication line network 31 and the wireless data communication interface unit 341 to send the message data 22 b to the PHS communication line network 31 and the wireless data communication interface unit 341. The display can be quickly performed on the handy terminal 34 by using the control signal 32b transmitted through the control terminal 32.

As described above, the operation management system 1
According to 0, the vehicle-mounted operation management device 30 can receive the operation instruction data 22a transmitted from the communication device provided in the personal computer 22 using the telephone communication network 31 of the mobile phone 36. Thus, urgent operation instruction data 22a and message data 22b, such as urgently wanting to contact a courier service for reasons such as a change in delivery destination, are transmitted from the personal computer 22 to the mobile phone 3.
6 to the vehicle-mounted operation management device 30 via the telephone communication network 31 with good timing. In addition, the controller 32 can transmit the message data 22b including the operation instruction received from the manager-side communication device 22 to the handy terminal 34, and the operation instruction data 22a and the message data 22b received from the controller 32 can be transmitted. Can be displayed on the handy terminal 34. That is, the personal computer 22 and the on-board operation management device 30 can be connected by using the communication line 31, and as a result, an urgent need to contact a courier company due to a change in the delivery destination or the like can be obtained. Operation instruction data 22a and message data 22b with
6 to the vehicle-mounted operation management device 30 via the telephone communication network 31 in a timely manner in accordance with the urgency, so that the operation instruction data 22a and the message data 22b can be displayed on the handy terminal 34.

[0130] The controller 32 shown in FIG. 2 is mounted on the home delivery vehicle 11 and performs a recording process of collecting and recording the operation status data 32a. The controller 32 has a function and a data communication interface (for example, RS232
C data communication interface) and a function of transmitting message data 22b including an operation instruction (for example, an operation route and a delivery date and time) received from the administrator-side communication device 22 to the externally connected device 34, which will be described later. It has a function of executing a program code describing a communication control method, and is specifically realized using a microcomputer. In the following description, the controller 32 will be represented by the controller 32.

[0131] The controller 32 sends the PHS
Message data 22 received using communication network 31
PHS control to display a simple message corresponding to b
The connection form is such that the connection is executed using the communication network 31.

Thus, the operation instruction data 22a transmitted from the communication device provided in the personal computer 22 using the telephone communication network 31 of the portable telephone 36 can be received by the on-board operation management device 30. And a message based on the urgent message data 22b, such as urgently wanting to contact a courier service, for example, due to a change in the delivery destination, is sent from the personal computer 22 via the telephone communication network 31 of the mobile phone 36. It becomes possible to notify the vehicle-mounted operation management device 30 with good timing.
In addition, the controller 32 can transmit a message relating to an incoming call based on the message data 22b including the operation instruction received from the manager-side communication device 22 to the handy terminal 34 using the PHS communication network 31. The handy terminal 34 can display a message relating to an incoming call based on the message data 22b received from the controller 32 using the PHS communication network 31. That is, the personal computer 22 and the on-board operation management device 30 can be connected via the telephone communication network 31 of the mobile phone 36, and as a result, urgently contact with the courier company for reasons such as a change in the delivery destination. A message relating to an incoming call based on urgent message data 22b, such as a message
1 to the vehicle-mounted operation management device 30 in a timely manner in accordance with the urgency, and a message relating to an incoming call based on the message data 22b can be promptly displayed on the handy terminal 34 using the PHS communication network 31. Become like

Further, when the handy terminal 34 can communicate with the controller 32 using the PHS communication network 31, the communication equipment provided in the personal computer 22 and the handy terminal 34 are directly connected via the telephone network 12. It is also possible to transmit a message related to an incoming call based on the message data 22b received from the controller 32 using the PHS communication network 31 even at a place slightly away from the vehicle-mounted operation management device 30 such as a luggage pickup site. Can be displayed to the courier. That is, the personal computer 22 and the handy terminal 34
The message can be connected using the S communication line network 31, and as a result, a message related to an incoming call based on urgent message data 22b, such as urgently wanting to contact a courier service due to a change in delivery destination or the like. From the personal computer 22 to the handy terminal 34 via the telephone communication network 31 of the mobile phone 36 in a timely manner in accordance with the urgency, and using the PHS communication network 31, a message related to an incoming call based on the message data 22b is handy. The information can be promptly displayed on the terminal 34.

Here, the controller 32 is a portable telephone 36
Is in a standby mode during a call, and performs control to display a symbol indicating that the message data 22b has been received after the end of the call of the mobile phone 36 (for example, a call with a customer of a luggage pickup destination). Has a function.

By providing such a function, the standby mode is set while the mobile phone 36 is talking.
Waiting for the end of the call of the mobile phone 36, the message data
Since the controller 32 performs control to display a symbol indicating that 2b has been received, it is possible to eliminate a case where the message data 22b is not delivered due to a call being made by the mobile phone 36. As a result, urgent operation instruction data 22a such as an urgent need to contact a courier service due to a change in the delivery destination or the like is reliably transmitted to the on-board operation management device 30 and quickly displayed on the handy terminal 34. Will be able to

The controller 32 is in the standby mode during the period in which the input processing of the handy terminal 34 is being executed, and waits for the end of the input processing of the handy terminal 34 (for example, the slip input processing at the luggage pickup destination) to output a message. It has a function of executing control for displaying a simple message corresponding to the data 22b.

By providing such a function, the standby mode is set while the input processing of the handy terminal 34 is being performed, and the message data 22b is received after the completion of the input processing of the handy terminal 34. Since the controller 32 performs the control for performing the symbol display, it is possible to eliminate the case where the message data 22b is not delivered due to the call of the mobile phone 36, and as a result, the handy terminal 34
The urgent operation instruction data 22a such as urgent need to contact a courier service for the reason of changing the delivery destination without interrupting the input processing in the vehicle operation management device 30
And the information can be promptly displayed on the handy terminal 34.

The controller 32 is in the standby mode while the display unit 342 of the handy terminal 34 is in use, and uses the display unit 342 (for example, the display of the slip input screen during the slip input processing at the luggage pickup destination). ) Has a function of executing a control for displaying a symbol indicating that the message data 22b has been received after the end of ()).

By providing such a function, the standby mode is set while the display unit 342 of the handy terminal 34 is in use, and the handy terminal 34 is set.
The controller 32 executes a control to display a symbol indicating that the message data 22b has been received after the display processing is completed, so that the message data 22b may not be delivered due to the use of the display unit 342. The case can be eliminated, and as a result, Handy Terminal 3
4, the urgent operation instruction data 22a, such as urgent need to contact a courier service, for example, to change the delivery destination without interrupting the display process in the on-board operation management device 3.
Thus, it is possible to surely notify 0 and quickly display the information on the handy terminal 34.

The controller 32 is in a standby mode during a period in which the handy terminal 34 is unavailable (for example, a slip input process at the luggage pickup destination), and waits for the available period of the handy terminal 34 to transmit the message data 22.
It has a function of executing control for displaying a simple message corresponding to b.

By providing such a function, the standby mode is set during the unavailable period of the handy terminal 34, and the control for displaying a symbol indicating that the message data 22b has been received after the available period of the handy terminal 34 is performed. Since the controller 32 executes, the mobile phone 3
It is possible to eliminate the case where the message data 22b is not delivered due to the call 6 and as a result, the urgent need to contact the courier for reasons such as a change in the delivery destination. Urgent operation instruction data 22a
Can be reliably communicated to the vehicle-mounted operation management device 30 and quickly displayed on the handy terminal 34.

The controller 32 is in a standby mode while the display of the handy terminal 34 is in the busy state, and waits for the busy state to return to the displayable state, and displays a symbol indicating that the message data 22b has been received. Has the function of executing

By providing such a function, the standby mode is set during the period when the display of the handy terminal 34 is busy (for example, during the display period of the slip input screen during the slip input processing at the luggage pickup destination). Waits for recovery from the busy state to the displayable state, and waits for the message data 22b.
Control to display a symbol indicating that the
Is executed, it is possible to eliminate a case where the message data 22b is not delivered due to a call being made by the mobile phone 36. As a result, the delivery processing can be performed without disturbing the display processing in the handy terminal 34. Urgent operation instruction data 22a such as urgently wanting to contact a courier service due to a change of location or the like can be reliably notified to the on-board operation management device 30 and quickly displayed on the handy terminal 34. Become like

The controller 32 is in a standby mode during a period when the handy terminal 34 connected to the PHS communication network 31 cannot communicate (for example, while the power of the handy terminal 34 is OFF), and A function of executing a control for displaying a simple message corresponding to the message data 22b after waiting for a possible period (for example, displaying a simple message such as “destination change” corresponding to the message data 22b notifying the change of the collection and delivery destination) is provided. Have.

Accordingly, the standby mode is set during the period in which the handy terminal 34 cannot communicate, and the controller 32 executes control to display a symbol indicating that the message data 22b has been received after the communication is recovered from the busy state. Therefore, it is possible to solve the case where the message data 22b is not delivered due to the call during the call of the mobile phone 36, and as a result, the display destination in the handy terminal 34 can be determined without disturbing the display processing. Urgent operation instruction data 22a, such as urgently wanting to contact a courier service for reasons such as changes, can be reliably notified to the on-board operation management device 30 and quickly displayed on the handy terminal 34. Become.

[0146] The controller 32 also stores the vehicle position information 3
At the same time as performing the recording process of generating and recording the operation status data 32a in association with the operation status data 9a, the operation status data 32a to which the vehicle position information 39a is added by controlling the mobile phone 36 is provided.
Is also returned to the manager-side communication device 22.

By providing such a function, the recording process for generating and recording the operation status data 32a in association with the vehicle position information 39a is performed, and the portable telephone 36
Of the home delivery vehicle 11 based on the operation status data 32a by providing the controller 32 for executing the control of returning the operation status data 32a to which the vehicle position information 39a is added to the manager side communication device 22. The position can be accurately grasped on the personal computer 22 side, and the moving body management for accurately selecting the courier company or the courier vehicle 11 which should be contacted urgently for the change of the delivery destination, etc., becomes possible.
The urgent operation instruction data 22a is notified to the optimal home delivery company's handy terminal 34 at an appropriate timing according to the urgency, and can be promptly displayed on the handy terminal 34 using the control signal 32b.

The clock section 38 shown in FIG. 2 has a function of generating event management occurrence time data 38a capable of specifying the time at which the message data 22b was received.
It is desirable to use a semiconductor IC such as a real-time clock. In the following description, the clock unit 38 is represented by the real-time clock 38.

The storage section 37 shown in FIG. 2 has a function of holding various data. Specifically, it is desirable to use a memory card using a nonvolatile semiconductor such as an SRAM.
In the following description, the memory card 37 is
Will be represented by

When such a real-time clock 38 and memory card 37 are provided, the controller 32
The event management occurrence time data 38a is stored in the memory card 37.
Event management control to be recorded in the storage device.

According to this, when the message data 22b is received can be recorded in the memory card 37 in time series using the event management occurrence time data 38a generated by the real-time clock 38, so that the message data 22b This makes it possible to check the reception status of the terminal on the basis of the time on the center side. As a result, the current position of the delivery vehicle 11 can be accurately grasped on the personal computer 22 side, and moving object management for evaluating whether or not urgent communication has been properly notified to the delivery company due to a change in the delivery destination or the like can be performed. Thus, urgent operation instruction data 22a can be notified to the optimal home delivery company's handy terminal 34 in a timely manner in accordance with the urgency, and can be promptly displayed on the handy terminal 34 using the control signal 32b. .

Furthermore, such a real-time clock 3
8 and the memory card 37, the controller 3
2 executes data logging control for recording in the memory card 37 in association with the message data 22b transmitted from the manager-side communication device 22 and the event management occurrence time data 38a for specifying the reception time of the message data 22b. it can.

By using the message data 22b to which the event management occurrence time data 38a generated by the real-time clock 38 is added, it is possible to determine what message data 22b was received and when.
Since the reception status including the reception content of the message data 22b can be checked on the center side on the basis of time, there is an effect that the center can be checked. As a result, the current position of the delivery vehicle 11 can be accurately grasped on the personal computer 22 side, and moving object management for evaluating whether or not urgent communication has been properly notified to the delivery company due to a change in the delivery destination or the like can be performed. Thus, urgent operation instruction data 22a can be notified to the optimal home delivery company's handy terminal 34 in a timely manner in accordance with the urgency, and can be promptly displayed on the handy terminal 34 using the control signal 32b. .

Further, when the function of generating data logging occurrence time data 38b for specifying the time when the operation status data 32a is generated is added to the real-time clock 38, the on-board operation management device 30
Can execute the data logging control of recording the data logging occurrence time data 38b concerning the operation status data 32a on the memory card 37 in association with the operation status data 32a.

That is, since the data logging occurrence time data 38b generated by the real-time clock 38 can be recorded in the memory card 37 in time series in association with the operation status data 32a, the operation status data 32a
It is possible to check the operation status of the home delivery vehicle 11 on the basis of the time on the center side at which time was received. As a result, the delivery vehicle 11
Can be accurately grasped on the side of the personal computer 22 on the side of the personal computer 22, and it is possible to perform a moving object management for evaluating whether or not the contact has been properly notified to the courier company urgently due to a change of the delivery destination, etc. The operation instruction data 22a is communicated to the most suitable handy terminal 34 of the home delivery company in a timely manner according to the urgency, and can be promptly displayed on the handy terminal 34 using the control signal 32b.

Furthermore, in this case, the controller 32 transmits the answer data 32 for transmitting the reception result of the message data 22b transmitted from the manager-side communication device 22.
Answerback control for returning c to the administrator-side communication device 22 can be executed.

That is, since the controller 32 executes answer-back control for returning the answer data 32 c to the manager-side communication device 22, the evaluation of the reception result as to whether the message data 22 b has been delivered to the vehicle-mounted operation management device 30 is performed. Can be executed on the center side. As a result, the current position of the delivery vehicle 11 can be accurately grasped on the personal computer 22 side, and moving object management for evaluating whether or not urgent communication has been properly notified to the delivery company due to a change in the delivery destination or the like can be performed. The urgent operation instruction data 22a is transferred to the handy terminal 34 of the optimal home delivery company.
, And the control signal 32
The display can be quickly performed on the handy terminal 34 by using b.

FIG. 3 is a flowchart for explaining an embodiment of the operation management processing executed using the operation management system 10 of FIG.

When the operation management is started in the management center 20 (step S1), the initialization process of the personal computer 22 and the vehicle-mounted operation management device 30 is executed (step S2), and the delivery vehicle 11 is ready to leave. Is determined by the personal computer 22 (step S3), and if it is possible to leave the warehouse, the retrieval process (step S4) is performed by the personal computer 22.

Subsequent to step S4, a communication control method is executed in steps S6 to S11. Here, until the operation instruction data 22a or the message data 22b is received from the communication modem 222, the controller 32 performs a loop process from step S5 to step S9.

Operation instruction data 22 from communication modem 222
If a or the message data 22b is received (YES in step S9), a handy terminal processing step (step S10) is executed, and an answer back processing step (step S11) such as pressing of an enter key is executed. Handy terminal processing step (Step S10)
The answerback processing step (step S11) is looped until conditions such as pressing the enter key are satisfied.

Answerback Processing Step (Step S1)
When exiting from the loop processing relating to 1) (step S1)
1; YES), check of storage conditions (step S1)
2) and the subsequent warehousing process are executed, and the control is returned to step S3 again.

An embodiment of the communication control method will be described in more detail.

The communication control method shown in FIG.
Center management processing steps (steps S1 to S4, steps S12, S13) for instructing the operation schedule of the operation, operation state recording processing step (step S6) of recording the operation state data 32a of the delivery vehicle 11, and operation management necessary for the operation management. And a vehicle management processing step (steps S5 to S11) having a handy terminal processing step (step S10) for executing data communication.

Center management processing step (steps S1 to S1)
4, steps S12 and S13) are described by a program code executable by the personal computer 22 installed on the management center 20 side. It is described by a program code that can be executed by the specified controller 32.

Center management processing step (steps S1 to S1)
4, steps S12 and S13) have a program structure including a telephone communication processing step of transmitting the operation instruction data 22a to the mobile telephone communication step on the delivery vehicle 11 side.

By providing such a telephone communication processing step, the operation instruction data 22a transmitted from the telephone communication processing step can be received in the mobile telephone communication step, and the center management processing step (step S1) ~ 4,
The message exchange processing step (steps S7 to S11) can be transmitted to the handy terminal processing step (step S10) using the control signal 32b including the operation instruction received from steps S12 and 13), and the message exchange Using the control signal 32b received from the processing steps (steps S7 to S11), it is possible to promptly display the information in the handy terminal processing step (step S10). As a result, urgent operation instruction data 22a, such as urgent need to contact a courier company for reasons such as a change in the delivery destination, is transmitted to the telephone communication in the center management processing step (steps S1-4, steps S12, S13). The message exchange processing step (steps S7 to S11) is notified with good timing according to the urgency using the equipment of the communication step formed from the processing step to the telephone communication processing step and the mobile telephone communication step, and the control signal 32b is used. Handy terminal processing step (step S10)
Can be displayed quickly.

An embodiment of the communication control method will be described in more detail.

FIG. 4 is a flowchart for explaining an embodiment of the communication control method executed in the operation management processing of FIG.

The communication control method shown in FIG.
The manager-side communication processing step (Steps S1 to S4, Steps S12, S13) for instructing the operation schedule, the operation state recording processing step (Step S6) for recording the operation state data 32a of the home delivery vehicle 11, and the operation management. Handy terminal processing steps for executing necessary data communication (steps S10, S102, 103, S
106) (steps S5 to S5).
11).

The communication processing step on the administrator side (steps S1 to S1)
4. Steps S12 and S13 are described by a program code executable by the personal computer 22 installed on the management center 20 side, and the vehicle management processing steps (steps S5 to S11) executed using the mobile phone 36. Is described by a program code executable by the controller 32 installed on the delivery vehicle 11 side.

Also, the administrator-side communication processing step (step S1)
4, steps S12 and S13) are performed as shown in FIG.
It has a program structure capable of executing a telephone communication processing step of transmitting the operation instruction data 22a using the telephone 223 and the telephone communication modem 222 to the mobile telephone communication step (step S104).

By providing such a telephone communication processing step, the operation instruction data 22a transmitted from the telephone communication processing step can be received in the mobile telephone communication step (step S104), and the administrator side The message exchange processing step (steps S7 to S1) is performed using the control signal 32b including the operation instruction received from the communication processing steps (steps S1 to S4 and steps S12 and S13).
1. Steps S105 and S106 are handy terminal processing steps (steps S10 and S102 and S10).
3, step S106), and the message exchange processing step (steps S7 to S11,
Control signal 32 received from steps S105 and S106)
b using the handy terminal processing step (step S
10, Steps S102, 103, Step S106)
Can be displayed quickly. as a result,
The urgent operation instruction data 22a such as urgently wanting to contact the courier service for the reason of the change of the delivery destination or the like is transmitted to the manager side communication processing step (steps S1 to S4,
13) A message exchange processing step (steps S7 to S11, steps S105, 10) using the equipment of the communication step formed from the telephone communication processing step to the telephone communication processing step and the mobile telephone communication step (step S104).
6) is communicated with good timing according to the urgency, and the handy terminal processing step (step S10, steps S102, 103, step S10) is performed using the control signal 32b.
6) It is possible to promptly display the information.

As shown in FIG. 4, the vehicle management processing steps (steps S5 to S11) executed in the operation management processing of FIG.
Operation instruction data 22 necessary for operation management transmitted from 2
a using the mobile phone 36 to receive the message data 22b received from the manager-side communication processing step (steps S1 to S4, steps S12 and S13). S10, steps S102, 103, step S106) message exchange processing step (steps S7 to S11, steps S105, 10)
6).

FIG. 6 is a diagram for explaining one display mode of the operation instruction data 22a or the message data 22b displayed on the display unit 342 of the handy terminal 34 in the communication control method of FIG.

Message Exchange Processing Step (Steps S7-
In step S11, steps S105 and S106), specifically, a symbol display or message data 22b indicating that the message data 22b has been received using the mobile phone 36 is provided.
Display processing step (step S10) for displaying on the handy terminal 34 (see FIG. 6B)
5, 106).

FIG. 5 is a diagram for explaining an embodiment of a data format of display data displayed on the display section 342 of the handy terminal 34 used in the communication control method of FIG.

The operation instruction data 22a and the message data 22b are generated in the data area of the display data shown in FIG. 5, and the control signal 32b is generated in the command area of the display data.

By providing the message display processing step 11 (steps S105 and S106) executed using the display unit 342, the mobile phone communication step (step S10)
4), the administrator-side communication processing step (steps S1 to S1).
4. In the message exchange processing step (steps S7 to S11, steps S105 and S106), the fact that the message data 22b transmitted from steps S12 and S13 has been received using the mobile phone 36 is received. The administrator-side communication processing steps (steps S1 to S4, step S1 to step S4) indicate that the urgent message data 22b, such as an urgent need to contact a courier service, is received due to a change in the delivery destination or the like. From S12 and S13), the message exchange processing step (steps S7 to S11, steps S105 and S106) can be communicated with good timing via the mobile phone communication step (step S104). In addition, the message exchange processing step (steps S7 to S11, steps S105 and S106) confirms that the message data 22b including the operation instruction received from the manager-side communication device 22 has been received. Step S10, Step S1
02, 103, step S106), and the fact that the message data 22b received from the message exchange processing step (steps S7 to S11, steps S105, 106) has been received is indicated by a handy terminal processing step (step S10, step S106). S102, 1
03, step S106) can be displayed. That is, the administrator-side communication processing step (steps S1 to S1)
4, steps S12 and S13) and a message exchange processing step (steps S7 to S11, step S105,
106), and as a result, the administrator-side communication processing indicates that the urgent message data 22b, such as urgent contact with the courier service, is received due to a change in the delivery destination or the like. Process (Steps S1 to S4, Step S
12, 13) to the mobile phone communication process (step S10).
4) message exchange processing step (steps S7 to
Steps S11, S105 and S106) are notified with good timing according to the urgency, and the message data 22
b is received in a handy terminal processing step (step S10, steps S102, 103, step S1).
06) can be displayed.

Message exchange processing (steps S7 to S11, steps S105 and S106)
As shown in FIG. 3, a G for receiving the position positioning data 14a from the GPS 14 using the GPS
The PS processing step (step S7) can be executed,
The S processing step (step S7) has a program structure capable of executing the processing step of specifying the position of the delivery vehicle 11 based on the position positioning data 14a received and generating the vehicle position information 39a based on the specified result. .

The above GPS processing step (step S
7), it is possible to receive the positioning data 14a from the GPS 14, specify the position of the delivery vehicle 11 based on the positioning data 14a, and generate the vehicle position information 39a based on the specification result. As a result, the current position of the home delivery vehicle 11 can be accurately grasped on the manager side communication processing step (steps S1 to S4, steps S12 and S13), and the home delivery to be urgently contacted due to a change in the delivery destination or the like. It is possible to manage the moving object to accurately select the trader or the delivery vehicle 11, and to notify the urgent operation instruction data 22a to the optimal handy terminal 34 of the delivery service provider in a timely manner according to the urgency, and to use the control signal 32b. The handy terminal processing step (step S10, steps S102, 103, step S106) can be executed quickly. To become.

The message exchange processing step (step S
7 to step S11, steps S105 and S106)
As shown in FIG. 4, a handy terminal processing step (step S10, steps S102, S103, step S102) is performed.
During the period in which the display processing step (step S102) in step 106) is being used, the standby mode is set, and a message standby is performed in which the message data 22b is displayed on the handy terminal 34 after the use of the display processing step (step S102) is completed. Display processing step (step S106)
(FIG. 6B)
reference).

By providing such a message standby display processing step (step S106), a handy terminal processing step (step S10, step S10) is performed.
2, 103, step S106), while the display processing step (step S102) is being used, the standby mode is set, and a symbol display or a message indicating that the end message data 22b of the use of the display processing step (step S102) has been received. Control for displaying the data 22b on the handy terminal 34 is performed in a message exchange processing step (steps S7 to S11, step S105,
106) is executed, the display processing step (step S1)
02), the case where the message data 22b is not delivered due to the use can be solved, and as a result, it is desired to urgently contact the courier service for the reason of the change of the delivery destination or the like. The operation instruction data 22a with urgency, etc., is securely transmitted to the message exchange processing step (steps S7 to S11, steps S105 and S106), and the handy terminal processing step (step S10,
In steps S102, 103, and S106), it is possible to promptly display.

A message exchange processing step (step S
7 to step S11, steps S105 and S106)
As shown in FIG. 4, event management occurrence time data 38a that can specify the time at which the message data 22b is received is generated using the real-time clock 38, and data logging occurrence time data that can specify the time at which the operation status data 32a is generated. Time management process (step S1)
04) and a recording processing step (step S6) of holding various data in the memory card 37, and a message exchange processing step (steps S7 to S11,
As shown in FIG. 4, the manager-side communication processing steps (Steps S1 to S4 and Step S1) are performed as shown in FIG.
2, 13) is associated with the message data 22b transmitted via the telephone 223 and the telephone communication modem 222 and the event management occurrence time data 38a for specifying the reception time of the message data 22b is recorded in the recording processing step (step S6). Processing process or operation status data 32
The program has a program structure capable of executing a data logging control step (step S6) of recording the data logging occurrence time data 38b relating to a in the recording processing step in association with the operation status data 32a.

By providing such a data logging control step (step S6), the data logging occurrence time data 38b generated by the time management processing step (step S104) is associated with the operation status data 32a and recorded. Since it is possible to record in chronological order in S6), the manager-side communication processing steps (steps S1 to S4 and step S1) are performed based on the operation status of the home delivery vehicle 11 based on the time when the operation status data 32a is received.
There is an effect that the check can be performed on the 2, 13) side. As a result, the current position of the home delivery vehicle 11 can be accurately grasped on the manager side communication processing step (steps S1 to S4, steps S12 and S13), and urgent communication to the home delivery company due to a change in the delivery destination or the like. It is possible to manage the moving body to evaluate whether or not the notification has been properly made, and to notify the urgent operation instruction data 22a to the optimal handy terminal 34 of the home delivery company in a timely manner according to the urgency,
The handy terminal processing step (step S10, steps S102, 103, step S10) for promptly displaying on the handy terminal 34 using the control signal 32b.
6) can be executed.

A message exchange processing step (step S
7 to step S11, steps S105 and S106)
As shown in FIG. 4, the administrator-side communication processing step (step S
1 to 4, the answer data 32c for transmitting the reception result of the message data 22b transmitted from the telephone 223 and the telephone communication modem 222 from the steps S12 and S13 to the manager side communication processing step (steps S1 to S4). It has a program structure including an answer-back processing step (step S11) for returning to steps S12 and S13).

By providing such an answer back processing step (step S11), the answer data 32
Since the controller 32 executes answer-back control for returning c to the manager-side communication device 22, it is determined whether the message data 22b has been delivered to the message exchange process (steps S7 to S11, steps S105 and S106). The evaluation of the result can be executed in the manager side communication processing step (steps S1 to S4, steps S12 and S13). As a result, the current position of the delivery vehicle 11 is determined by the manager-side communication processing step (steps S1 to S4, step S1).
The moving body management which can accurately determine whether the delivery destination is changed or the like, can be accurately grasped on the side of the 2,13) side, and the urgent operation instruction data can be evaluated. A handy terminal processing step of notifying the handy terminal 22a to the handy terminal 34 of the optimal home delivery company in a timely manner according to the urgency and promptly displaying the handy terminal 34 on the handy terminal 34 using the control signal 32b (step S1).
0, steps S102, 103, and step S106) can be executed.

Here, message display processing step 11 (steps S105, S105) executed using display section 342
6), as shown in FIG. 4, the above-described message exchange processing steps (steps S7 to S11, step S10).
5,106) to RS232C communication line 31 or PH
It has a program structure capable of executing a processing step (step S106) of displaying a symbol indicating that the message data 22b transmitted via the S communication network 31 has been received or displaying the message data 22b on the handy terminal 34. .

By providing such a message display processing step (steps S105 and S106), the fact that the message data 22b has been received from the message exchange processing step (steps S7 to S11 and steps S105 and 106) in accordance with the control signal 32b. Display process of the symbol display or the message data 22b (step S10).
2) It can be executed using (Step S102). That is, the administrator-side communication processing step (steps S1 to S4,
Steps S12 and S13) and message exchange processing steps (steps S7 to S11, steps S105 and S10)
6), and as a result, a symbol display or message data indicating that urgent message data 22b, such as urgent contact with a courier service, is received due to a change in delivery destination or the like. 22b from the manager-side communication processing step (steps S1 to S4, steps S12, S13) to the message exchange processing step (steps S7 to S11,
Steps S105 and S106 are notified in a timely manner according to the urgency, and a symbol display indicating that the message data 22b has been received or the message data 22b is displayed in the handy terminal processing step (step S10, step S10).
2, 103, step S106).

The message display processing step 11 executed using the display unit 342 (steps S105 and S106)
Is a mobile phone communication step (step S
104) is in the standby mode during the execution period,
Waiting for the end of the mobile phone communication step (step S104), a message standby display processing step (step) of displaying a symbol indicating that the message data 22b has been received using the mobile phone 36 or displaying the message data 22b on the handy terminal 34 (step S104). S106) can be executed.

By providing such a message standby display processing step (step S106), the mobile phone 36 enters the standby mode while the mobile phone 36 is talking in the mobile phone communication step (step S104).
The message exchange processing step (steps S7 to S11, steps S105 and 106) controls the display of the symbol indicating that the message data 22b has been received or the display of the message data 22b on the handy terminal 34 after the end of the call. Because it executes, the mobile phone 36
The message data 22b may not be delivered due to the call during the telephone call. As a result, it is necessary to urgently contact the courier service for reasons such as a change in the delivery destination. The urgent operation instruction data 22a is transmitted to the message exchange processing step (steps S7 to S1).
1, the steps S105 and S106) are reliably notified, and the display can be quickly performed in the handy terminal processing step (steps S10, S102, 103, and S106).

As described above, according to the vehicle management processing step (steps S5 to S11), the manager side communication processing step (steps S1 to S4, step S12, step S12) is performed using the mobile phone communication step (step S104). 13) is transmitted to the message exchange processing step (steps S7 to S11, step S105,
106), and urgent message data 22b, such as urgently wishing to contact a courier service for reasons such as a change in delivery destination, is transmitted to the manager side communication processing step (steps S1 to S1). 4. Steps S12 and S13)
From the mobile phone communication step (step S104) to the message exchange processing step (step S7 to step S1).
1. Steps S105 and S106 can be notified with good timing. In addition, the administrator-side communication device 22
The message exchange processing steps (steps S7 to S11, steps S105 and S106) are performed on the message data 22b including the operation instruction received from the mobile terminal processing step (steps S10 and S10).
2, 103, step S106), and the message data 22b received from the message exchange processing step (steps S7 to S11, steps S105, 106) is transferred to the handy terminal processing step (steps S10, steps S102, 103, Step S106) can be displayed. That is, the manager communication processing step (steps S1 to S4, steps S12 and S13) and the message exchange processing step (steps S7 to S11 and steps S105 and S106) can be connected. The urgent message data 22b, such as urgently wanting to contact the courier service, for example, because of a change in the information, is transferred from the manager-side communication processing step (steps S1-4, steps S12, S13) to the mobile phone communication step (step S104). ), The message exchange processing steps (steps S7 to S11, steps S105 and S106) are notified in a timely manner according to the urgency, and the message data 22b is transmitted to the handy terminal processing steps (steps S10, S102 and S10).
3. In step S106), it can be displayed.

[0193]

According to the first aspect of the present invention, the operation instruction data transmitted from the communication device provided in the center management device using the telephone communication network of the portable telephone as the communication means is mounted on the vehicle. The operation management device can receive it, and urgent operation instruction data and message data such as urgently wanting to contact the crew due to a change in the delivery destination etc. can be received from the center management device through the mobile phone. It becomes possible to notify the vehicle-mounted operation management device via the telephone communication network in a timely manner. In addition, the controller can transmit the message data relating to the generation of the operation instruction received from the administrator-side communication device to the externally connected device, and the externally connected device displays the operation instruction data and the message data received from the controller. Will be able to do it. That is, the center management device and the on-board operation management device can be connected via the communication line, and as a result, there is an urgent need to quickly contact the crew due to a change in the delivery destination or the like. The operation instruction data and message data are communicated from the center management device to the on-board operation management device via the telephone communication network of the mobile phone in a timely manner according to urgency, and the operation instruction data and message data are displayed on the externally connected device. Will be able to do it.

According to the second aspect of the present invention, the first aspect
In addition to the effects described in the above, the operation instruction data transmitted from the communication device provided in the center management device can be received by the on-board operation management device using the telephone communication network of the mobile phone as the communication means. As a result, urgent message data such as urgently wanting to contact the crew due to a change in delivery destination, etc., is sent from the center management device to the on-board operation management device via the mobile phone telephone communication network. You will be able to communicate in a timely manner. In addition,
The controller can transmit the message data relating to the occurrence of the operation instruction received from the administrator-side communication device to the handy terminal via the wired communication line, and the handy terminal can receive the message data received from the controller via the wired communication line. It can be displayed. That is, the center management device and the vehicle-mounted operation management device can be connected via a wired communication line,
As a result, urgent message data, such as urgently wanting to contact the crew due to a change in delivery destination, etc., is sent from the center management device to the on-board operation management device via the mobile phone telephone communication network. The notification can be made in a timely manner according to the characteristics, and the message data can be promptly displayed on the handy terminal via the wired communication line.

According to the third aspect of the present invention, a second aspect is provided.
In addition to the effects described in the above, the operation instruction data transmitted from the communication device provided in the center management device can be received by the on-board operation management device using the telephone communication network of the mobile phone as the communication means. As a result, a message based on urgent message data, such as urgently wanting to contact the crew due to a change in the destination of delivery, etc., is sent from the center management device to the vehicle via the mobile phone telephone communication network. The management device can be notified in a timely manner. In addition, the controller sends a message based on the message data relating to the generation of the operation instruction received from the administrator-side communication device to the handy terminal via the RS232.
Transmission can be performed via a wired communication line such as a C line, and a message based on message data received from a controller via a wired communication line such as an RS232C line can be displayed on a handy terminal. That is, the center management device and the on-board operation management device can be connected via the telephone communication network of the mobile phone, and as a result, it is necessary to urgently contact the crew due to a change in the delivery destination or the like. A message based on the urgent message data is notified from the center management device to the on-board operation management device via the telephone communication network of the mobile phone in a timely manner according to the urgency, and is transmitted via a wired communication line such as an RS232C line. Thus, a message based on the message data can be quickly displayed on the handy terminal.

According to the invention described in claim 4, according to claim 2
Or in addition to the effect described in 3, the
The controller sends message data to the RS2 according to a control signal transmitted via a wired communication line such as a 32C line.
As a result of the reception by the wired communication interface unit of the handy terminal via the wired communication line such as the 32C line, the controller sends a message based on the message data relating to the generation of the operation instruction received from the administrator-side communication device to the R.
Using a control signal transmitted via a wired communication line such as an S232C line, transmission to a handy terminal via a wired communication line such as an RS232C line becomes possible.
The handy terminal can display a message based on message data received via a wired communication line such as a C line. That is, the center management device and the on-board operation management device can be connected via a wired communication line such as an RS232C line, and as a result, it is necessary to urgently contact the crew due to a change in the delivery destination or the like. A message based on the urgent message data is notified from the center management device to the on-board operation management device via the telephone communication network of the mobile phone in a timely manner according to the urgency, and is transmitted via a wired communication line such as an RS232C line. Thus, a message based on the message data can be quickly displayed on the handy terminal.

According to the invention set forth in claim 5, according to claim 2,
Or in addition to the effect described in 3, the
According to the control signal transmitted via the wired communication line such as the 32C line, the display that the wired communication interface unit has received the message data can be executed using the display unit. That is, the center management device and the on-board operation management device can be connected via a wired communication line such as an RS232C line, and as a result, it is necessary to urgently contact the crew due to a change in the delivery destination or the like. Of the reception of the urgent message data from the center management device to the vehicle-mounted operation management device via the telephone communication network of the mobile phone in a timely manner according to the urgency.
An indication that message data has been received via a wired communication line such as a 2C line can be promptly displayed on the handy terminal.

According to the invention set forth in claim 6, claim 1 is provided.
In addition to the effects described in the above, the operation instruction data transmitted from the communication device provided in the center management device can be received by the on-board operation management device using the telephone communication network of the mobile phone as the communication means. As a result, urgent message data such as urgently wanting to contact the crew due to a change in delivery destination, etc., is sent from the center management device to the on-board operation management device via the mobile phone telephone communication network. You will be able to communicate in a timely manner. In addition,
The controller can transmit message data relating to the occurrence of the operation instruction received from the communication device on the administrator side to the handy terminal via a wireless communication line such as a PHS communication line network. The handy terminal can display the message data received via the line. That is, the center management device and the on-board operation management device can be connected via the telephone communication network of the mobile phone, and as a result, it is necessary to urgently contact the crew due to a change in the delivery destination or the like. Urgent message data from the center management device to the on-vehicle operation management device via the mobile phone telephone communication network in a timely manner according to the urgency, and via the PHS communication network or other wireless communication line. Message data can be quickly displayed on a handy terminal.

Further, when the handy terminal can communicate with the controller via a wireless communication line such as a PHS communication line network, the communication equipment provided in the center management device and the handy terminal are directly connected via the telephone line network. The handy terminal displays the message data received from the controller via the wireless communication line such as the PHS communication network to the crew even at a place slightly away from the on-board operation management device such as the luggage pickup site. Will be able to That is, the center management device and the handy terminal can be connected via a wireless communication line such as a PHS communication line network.
Urgent message data, such as urgently wanting to contact the crew due to a change in the delivery destination, etc., is sent from the center management device to the handy terminal via the mobile phone's telephone communication network according to the urgency. Notice, P
Message data can be promptly displayed on a handy terminal via a wireless communication line such as an HS communication line network.

According to the invention of claim 7, according to claim 6,
In addition to the effects described in the above, the operation instruction data transmitted from the communication device provided in the center management device can be received by the on-board operation management device using the telephone communication network of the mobile phone as the communication means. As a result, a message based on urgent message data, such as urgently wanting to contact the crew due to a change in the destination of delivery, etc., is sent from the center management device to the vehicle via the mobile phone telephone communication network. The management device can be notified in a timely manner. In addition, the controller can transmit a message relating to an incoming call based on the message data relating to the occurrence of the operation instruction received from the administrator-side communication device to the handy terminal via a wireless communication line such as a PHS communication line network, The handy terminal can display a message relating to an incoming call based on message data received from the controller via a wireless communication line such as a PHS communication line network. That is, the center management device and the on-board operation management device can be connected via the telephone communication network of the mobile phone, and as a result, it is necessary to urgently contact the crew due to a change in the delivery destination or the like. A message related to an incoming call based on urgent message data is transmitted from the center management device to the vehicle-mounted operation management device via the telephone communication network of the mobile phone in a timely manner in accordance with the urgency. It is possible to promptly display a message relating to an incoming call based on message data on a handy terminal via a wireless communication line.

Further, when the handy terminal can communicate with the controller via a wireless communication line such as a PHS communication line network, the communication device provided in the center management device and the handy terminal are directly connected via the telephone line network. It is also possible to transmit a message related to an incoming call based on message data received from a controller via a wireless communication line such as a PHS communication network even at a place slightly away from a vehicle-mounted operation management device such as a luggage collection site. Can be displayed to the crew. That is, the center management device and the handy terminal can be connected via a wireless communication line such as a PHS communication line network. As a result, it is necessary to urgently contact the crew due to a change in the delivery destination or the like. A message related to an incoming call based on urgent message data is notified from the center management device to the handy terminal via the telephone communication network of the mobile phone in a timely manner according to the urgency, and a wireless communication line such as a PHS communication network is transmitted. The message related to the incoming call based on the message data can be promptly displayed on the handy terminal.

According to the invention described in claim 8, according to claim 2,
Or, in addition to the effect described in 6, the controller transmits the message data relating to the generation of the operation instruction received from the manager-side communication device using the control signal transmitted through the wireless communication line and the wireless communication interface unit to the controller. Can be transmitted via the wireless communication line and the wireless communication interface unit, and message data received from the controller via the wireless communication line and the wireless communication interface unit is transmitted via the wireless communication line and the wireless communication interface unit The control signal can be used to promptly display on the handy terminal.
That is, the center management device and the on-board operation management device can be connected via a telephone communication network of a mobile phone,
As a result, urgent message data, such as urgently wanting to contact the crew due to a change in delivery destination, etc., is sent from the center management device to the on-board operation management device via the mobile phone telephone communication network. Notify at good timing according to the characteristics and promptly display message data on the handy terminal using the control signal transmitted via the wireless communication line and the wireless communication interface unit via the wireless communication line and the wireless communication interface unit Will be able to

Further, when the handy terminal can communicate with the controller via the wireless communication line and the wireless communication interface unit, the communication device provided in the center management device and the handy terminal are directly connected via the telephone network. Message data received from the controller via the wireless communication line and the wireless communication interface unit through the wireless communication line and the wireless communication interface unit even at a place slightly away from the on-board operation management device such as a luggage pickup site. The handy terminal can display the information to the crew using the control signal transmitted. In other words, the center management device and the handy terminal can be connected via the wireless communication line and the wireless communication interface unit, and as a result, it is necessary to urgently contact the crew due to a change in the delivery destination or the like. Message data from the center management device to the handy terminal via the mobile phone's telephone communication network in a timely manner according to urgency, and the message data is transmitted via the wireless communication line and the wireless communication interface unit to the wireless communication line In addition, it is possible to promptly display on the handy terminal using the control signal transmitted through the wireless communication interface unit.

According to the ninth aspect of the present invention, a second aspect is provided.
Or, in addition to the effect described in 6, using the control signal transmitted via the wireless communication line and the wireless communication interface unit, the fact that the message data relating to the occurrence of the operation instruction received from the manager side communication device has been received. The controller can transmit to the handy terminal via the wireless communication line and the wireless communication interface unit. The controller can transmit the message data received from the controller via the wireless communication line and the wireless communication interface unit to the wireless communication line and the wireless communication unit. Using the control signal transmitted via the interface unit, it is possible to promptly display on the handy terminal. That is, the center management device and the on-board operation management device can be connected via the telephone communication network of the mobile phone, and as a result, it is necessary to urgently contact the crew due to a change in the delivery destination or the like. Of the urgent message data from the center management device to the on-board operation management device via the mobile phone telephone communication network in a timely manner according to the urgency, and the radio communication line and the radio communication interface unit That the message data has been received via the wireless communication line and the wireless communication interface unit can be promptly displayed on the handy terminal using the control signal transmitted through the wireless communication interface unit.

Further, when the handy terminal can communicate with the controller via the wireless communication line and the wireless communication interface unit, the communication equipment provided in the center management device and the handy terminal are directly connected via the telephone line network. It is also possible to indicate that the message data received from the controller via the wireless communication line and the wireless communication interface unit has been received from the controller even at a place slightly distant from the on-board operation management device such as a luggage pickup site. The handy terminal can be displayed to the crew using the control signal transmitted through the interface unit. That is, the center management device and the handy terminal can be connected via a wireless communication line and a wireless communication interface unit,
As a result, the center management device notifies the handy terminal via the mobile phone's telephone communication network that it has received urgent message data, such as an urgent need to contact the crew due to a change in delivery destination. Notify in a timely manner according to the urgency, and inform the handy terminal that the message data has been received via the wireless communication line and the wireless communication interface using the control signal transmitted via the wireless communication line and the wireless communication interface. It can be displayed quickly.

According to the tenth aspect of the present invention, in addition to the effect of any one of the first to ninth aspects, the operation instruction data is provided in the center management device in the mobile phone on the vehicle side. Since the communication modem transmits, the operation instruction data transmitted from the communication device provided in the center management device is received by the on-board operation management device using the communication line formed by the communication modem and the mobile phone as the communication means. Can be transmitted to the handy terminal by using the control signal relating to the generation of the operation instruction received from the administrator side communication device, and the controller can transmit to the handy terminal using the control signal received from the controller. It can be displayed quickly. That is, the center management device and the on-board operation management device can be connected via a communication line formed by a communication modem and a mobile phone. As a result, the crew is urgently required due to a change in the delivery destination or the like. In accordance with the urgency, operation instruction data with urgency such as wanting to be contacted is transmitted from the communication modem provided in the center management device to the on-board operation management device via a communication line formed by the communication modem and the mobile phone. The notification can be made in a timely manner, and the information can be promptly displayed on the handy terminal using the control signal.

Further, when the handy terminal can communicate with the controller via a wireless line such as a PHS,
It is also possible to directly connect the communication modem provided in the center management device and the handy terminal via the telephone network, and the control received from the controller even at a place slightly away from the on-board operation management device such as a luggage collection site The handy terminal can be displayed to the crew using the signal. That is, the center management device and the handy terminal can be connected, and as a result, urgent operation instruction data such as urgent need to contact a crew member due to a change in the delivery destination or the like is sent to the center management device. From the provided communication modem, a handy terminal can be notified in a timely manner according to the urgency through a communication line formed by the communication modem and the mobile phone, and can be promptly displayed on the handy terminal using a control signal. become.

According to the eleventh aspect of the present invention, in addition to the effect of the tenth aspect, the center management device uses a telephone line network formed by a communication modem as a telephone communication means and a portable telephone. The operation instruction data transmitted from the communication device provided in the vehicle can be received by the vehicle-mounted operation management device, and the controller uses the control signal related to the generation of the operation instruction received from the administrator side communication device, It becomes possible to transmit to the handy terminal, and to quickly display on the handy terminal using the control signal received from the controller. That is, the center management device and the on-vehicle operation management device can be connected by utilizing the existing telephone line network equipment formed by the communication modem and the mobile phone, and as a result, the change of the delivery destination and the like can be achieved. Urgent operation instruction data, such as urgently wanting to contact the crew, is transferred from the communication modem provided in the center management device to the existing telephone network equipment formed by the communication modem and mobile phone. Thus, the vehicle-mounted operation management device can be notified in a timely manner according to the urgency, and can be promptly displayed on the handy terminal using the control signal.

Further, when the handy terminal can communicate with the controller via a wireless communication line such as a PHS communication line network, the communication modem provided in the center management device and the handy terminal are directly connected via the telephone line network. It is also possible to use a control signal received from the controller to display a handy terminal to a crew member even at a place slightly away from the vehicle-mounted operation management device such as a luggage collection site. That is, the center management device and the handy terminal can be connected, and as a result, urgent operation instruction data such as urgent need to contact a crew member due to a change in the delivery destination or the like is sent to the center management device. Utilize the existing telephone line network formed by the communication modem and mobile phone from the provided communication modem to notify the handy terminal in a timely manner according to the urgency, and quickly send it to the handy terminal using the control signal. It can be displayed.

According to the twelfth aspect of the present invention, in addition to the effects of any one of the first to ninth aspects, a telephone as a telephone communication means and a communication modem and a portable telephone connected thereto are provided. The operation instruction data transmitted from the communication device provided in the center management device using the telephone line network formed by the above can be received by the vehicle-mounted operation management device, and can be received from the administrator-side communication device. The controller can transmit to the handy terminal by using the control signal related to the generation of the operation instruction, and can promptly display on the handy terminal by using the control signal received from the controller. That is, the center management device and the on-board operation management device can be connected by using the existing telephone network equipment formed by the telephone and the communication modem and the mobile phone connected thereto, and as a result, Urgent operation instruction data, such as urgent need to contact the crew due to a change in the delivery destination, etc., is transmitted from the telephone provided in the center management device and the communication modem connected thereto to the telephone and to the telephone. Utilizes the existing telephone network equipment formed by the communication modem and the mobile phone to notify the on-vehicle operation management device in a timely manner according to the urgency, and quickly displays it on the handy terminal using the control signal Will be able to do it.

Further, when the handy terminal can communicate with the controller via a wireless communication line such as a PHS communication network, a telephone provided in the center management device, a telephone communication modem connected to the telephone, and a handy terminal Can be directly connected via a telephone line network, and the handy terminal can display to the crew using the control signal received from the controller even at a place somewhat away from the on-board operation management device such as a luggage pickup site. Will be able to That is, the center management device and the handy terminal can be connected, and as a result, urgent operation instruction data such as urgent need to contact a crew member due to a change in the delivery destination or the like is sent to the center management device. From the provided telephone and the communication modem connected thereto to the existing telephone line network formed by the telephone and the communication modem connected thereto and the mobile phone, the timing is adjusted to the handy terminal according to the urgency. It is well informed and can be quickly displayed on the handy terminal using the control signal.

According to the thirteenth aspect of the present invention, in addition to the effect of any one of the tenth to twelfth aspects, in addition to the effects of the tenth to twelfth aspects, the mobile phone is in a standby mode during a period in which the mobile phone is talking. The controller executes control to display that message data has been received after waiting for the end of the message, so it is possible to eliminate the case where message data is not delivered due to a mobile phone call As a result, urgent operation instruction data such as urgent need to contact the crew due to a change in the destination of delivery, etc. must be securely communicated to the on-board operation management device and promptly displayed on the handy terminal. Will be able to

According to the fourteenth aspect of the present invention, in addition to the effect of any one of the tenth to twelfth aspects, the standby mode is set during the period in which the input processing of the handy terminal is being executed. The controller executes control to display that message data has been received after the terminal input processing is completed, eliminating cases where message data could not be delivered due to a mobile phone call. As a result, urgent operation instruction data such as urgent need to contact the crew due to a change in the delivery destination etc. without interrupting the input processing at the handy terminal is transmitted to the onboard operation management device. This will ensure that the notification is given and that it can be displayed quickly on the handy terminal.

According to the invention described in claim 15, in addition to the effect described in any one of claims 10 to 12, in addition to the effect described in any one of claims 10 to 12, the standby mode is set while the display section of the handy terminal is in use. The controller executes control to display that message data has been received after the terminal display process is completed, eliminating the case where message data could not be delivered due to a mobile phone call. As a result, urgent operation instruction data such as urgent need to contact the crew due to change of the delivery destination etc. without interrupting the display processing at the handy terminal is transmitted to the onboard operation management device. This will ensure that the notification is given and that it can be displayed quickly on the handy terminal.

According to the sixteenth aspect of the present invention, in addition to the effect of any one of the tenth to twelfth aspects, the standby mode is set during the period in which the handy terminal cannot be used, and the period in which the handy terminal can be used. The controller executes control to display that message data has been received after waiting for the message data, so that it is possible to eliminate the case where the message data is not delivered due to a call during the mobile phone call, As a result, urgent operation instruction data such as an urgent need to contact the crew due to a change in the destination of delivery, etc. can be reliably notified to the on-board operation management device and quickly displayed on the handy terminal. Become like

According to the seventeenth aspect of the invention, in addition to the effect of any one of the tenth to twelfth aspects, the standby mode is set to the busy mode while the display of the handy terminal is busy. The controller executes control to display that message data has been received after waiting for recovery from the message to the displayable state, so that message data may not be delivered due to a call during a mobile phone call. As a result, urgent operation instruction data such as urgent need to contact the crew due to a change in the destination of delivery, etc. without interrupting the display processing at the handy terminal can be transmitted to the on-board operation management device. It will be able to promptly display the notification on the handy terminal.

According to the eighteenth aspect of the invention, in addition to the effect of any one of the tenth to twelfth aspects, the standby mode is set during the period in which the communication of the handy terminal is impossible, and the busy state is changed. Since the controller executes control to display that message data has been received after the communication is restored, it is possible to eliminate the case where message data is not delivered due to a call during a mobile phone call. As a result, urgent operation instruction data, such as urgent need to contact the crew due to a change in the destination of delivery, etc., without interrupting the display processing at the handy terminal, is reliably communicated to the onboard operation management device. Then it can be displayed on the handy terminal quickly.

According to the nineteenth aspect of the present invention, in addition to the effect of any one of the second, third, sixth and seventh aspects, the positioning data from the GPS is obtained by using the GPS signal receiving means. The position of the vehicle is specified based on the received position positioning data, and the vehicle position information can be generated using the GPS signal receiving means based on the specification result. As a result, the current position of the vehicle is determined by the center management device side. It is possible to accurately grasp and accurately manage the crew or vehicle that should be contacted urgently due to the change of the delivery destination, etc. The notification can be made at a proper timing according to the characteristics, and the information can be promptly displayed on the handy terminal using the control signal.

According to the twentieth aspect of the present invention, in addition to the effect of the nineteenth aspect, a recording process for generating and recording operation status data by adding vehicle position information is performed. By providing a controller that controls the operation status data to which the vehicle position information is added and returns control information to the manager-side communication device. It is possible to accurately grasp and accurately manage the crew or vehicle that should be contacted urgently due to the change of the delivery destination, etc. The notification can be made at a good timing according to the characteristics, and the information can be promptly displayed on the handy terminal using the control signal.

According to the twenty-first aspect of the present invention, in addition to the effect of any one of the second, third, and sixth aspects, the event management occurrence time data generated by the clock section is used. Since the time at which the message data was received can be recorded in the storage unit in chronological order, the reception status of the message data can be checked by the center based on the time. As a result, the current position of the vehicle can be accurately grasped on the center management device side, and it is possible to perform moving object management to evaluate whether the crew has been properly notified of the urgency due to a change in the delivery destination, etc. It is possible to notify the most appropriate crew handy terminal of a proper operation instruction data in a timely manner according to the urgency, and quickly display the data on the handy terminal using a control signal.

According to the twenty-second aspect of the present invention, in addition to the effect of the twenty-first aspect, what kind of message data is generated by using message data to which event management occurrence time data generated by the clock section is added. The time at which the message was received can be recorded in the storage unit in chronological order, so that the reception status including the received content of the message data can be checked at the center based on the time. Play. As a result, the current position of the vehicle can be accurately grasped on the center management device side, and it is possible to perform moving object management to evaluate whether the crew has been properly notified of the urgency due to a change in the delivery destination, etc. It is possible to notify the most appropriate crew handy terminal of a proper operation instruction data in a timely manner according to the urgency, and quickly display the data on the handy terminal using a control signal.

According to the twenty-third aspect of the present invention, in addition to the effects of the second aspect, the data logging occurrence time data generated by the clock section is operated. Since it can be added to the data and recorded in the storage unit in chronological order, the center can check the operation status of the vehicle based on the time when the operation status data was received. It works. As a result, the current position of the vehicle can be accurately grasped on the center management device side, and it is possible to perform moving object management to evaluate whether the crew has been properly notified of the urgency due to a change in the delivery destination, etc. It is possible to notify the most appropriate crew handy terminal of a proper operation instruction data in a timely manner according to the urgency, and quickly display the data on the handy terminal using a control signal.

According to the invention of claim 24, in addition to the effect of any one of claims 2, 3, 6 and 7, an answer back which returns answer data to the manager side communication device. Since the control is performed by the controller, the center can evaluate the reception result as to whether the message data has been delivered to the on-board operation management device. As a result, the current position of the vehicle can be accurately grasped on the center management device side, and it is possible to perform moving object management to evaluate whether the crew has been properly notified of the urgency due to a change in the delivery destination, etc. It is possible to notify the most appropriate crew handy terminal of a proper operation instruction data in a timely manner according to the urgency, and quickly display the data on the handy terminal using a control signal.

According to the twenty-fifth aspect of the present invention, in addition to the effects of any of the second, third, sixth, or seventh aspects, it is also possible to determine whether a mobile phone is in a call or a radio wave is not received. During the period when the vehicle is in an unoccupied place, the controller executes the control of selecting the message service mode, accessing the message service prepared in the exchange, transmitting the message data to be transmitted to the message service, and instructing the storage, and In some cases, the message data may not be delivered during the period when the mobile phone is talking or when the vehicle is out of reach of radio waves, or in the standby state described above, wasteful time may be consumed. As a result, it is possible to avoid a case where the throughput of the center management device is reduced, and as a result, urgently contact the crew due to a change in the delivery destination or the like. Even when it is necessary to send urgent operation instruction data to a plurality of vehicles, it is possible to avoid being restrained by an in-vehicle operation management device that cannot be accessed and to make the processing time uniform. As a result, it becomes possible to communicate with a plurality of vehicle-mounted operation management devices with high reliability and to quickly display the information on the handy terminal.

According to the twenty-sixth aspect of the present invention, in addition to the effect of any of the second, third, sixth, or seventh aspect, during the period during which the mobile phone is talking or the radio wave does not reach. During the period when the vehicle is in an unoccupied place, the controller performs the control of selecting the answering machine service, accessing the message service prepared in the exchange, transmitting the message data to be transmitted to the message service, and instructing the storage, and In some cases, the message data may not be delivered during the period when the mobile phone is talking or when the vehicle is out of reach of radio waves, or in the standby state described above, wasteful time may be consumed. It is possible to avoid cases where the throughput of the center management device is reduced, and as a result, we want to urgently contact the crew due to a change in the delivery destination etc. Even if it is necessary to notify the urgent operation instruction data to a plurality of vehicles, it is possible to prevent the vehicle from being bound by the in-vehicle operation management device that cannot be accessed and to make the processing time uniform. As a result, it becomes possible to notify the plurality of vehicle-mounted operation management devices with high reliability and to quickly display the information on the handy terminal.

According to the invention described in claim 27, in addition to the effects described in any one of claims 1 to 26, message data of various contents can be created by providing a keyboard. , The manager can communicate various message data to the on-board operation management device, and as a result, there is an urgent need to contact the crew urgently for reasons such as a change in the delivery destination. Various message data can be sent to the vehicle-mounted operation management device reliably and at a high throughput, and can be promptly displayed on the handy terminal.

According to the twenty-eighth aspect of the present invention, in addition to the effects of any one of the first to twenty-sixth aspects, GP
S to receive the position positioning data using the GPS signal receiving means, specify the position of the vehicle based on the position positioning data, and generate the vehicle position information based on the specifying result using the GPS signal receiving means, As a result, the current position of the vehicle can be accurately grasped on the center management device side, and it is possible to perform dynamic body management that accurately selects the crew or vehicle that should be contacted urgently due to a change in the destination of delivery, etc. Even when certain operation instruction data must be communicated to multiple vehicles, the optimal crew handy terminal can be communicated to the optimal crew handy terminal in a timely manner according to the urgency without being restricted by the in-vehicle operation management device that cannot be accessed. It is possible to promptly display on a handy terminal using a signal.

According to the twenty-ninth aspect of the present invention, the operation instruction data transmitted from the center management processing step can be received in the message exchange processing step using the portable telephone communication step, and the delivery purpose can be improved. Urgent message data, such as an urgent need to contact a crew member due to a change of location, can be communicated from the center management processing step to the message exchange processing step via the mobile phone communication step with good timing. In addition, the message exchange processing step can transmit the message data relating to the generation of the operation instruction received from the manager communication device to the handy terminal processing step, and the message data received from the message exchange processing step can be transmitted to the handy terminal processing step. The process can be displayed. That is, the center management processing step and the message exchange processing step can be connected, and as a result, urgent message data such as urgently contacting the crew due to a change in the delivery destination or the like can be managed by the center. From the processing step to the message exchange processing step via the mobile phone communication step, notification is made at an appropriate timing according to the urgency, so that the message data can be displayed in the handy terminal processing step.

According to the thirty-third aspect, in addition to the effect of the twenty-ninth aspect, the fact that the message data transmitted from the center management processing step has been received using the mobile phone communication step has been received. The message can be received in the message exchange processing step, and the center management processing step informs the user that urgent message data, such as urgently wanting to contact the crew due to a change in delivery destination, etc., has been received. From the mobile phone communication step to the message exchange processing step with good timing. In addition, the message exchange processing step can transmit to the handy terminal processing step that the message data relating to the generation of the operation instruction received from the manager communication device has been received, and the message data received from the message exchange processing step can be transmitted. Is received by the handy terminal processing step. That is, the center management processing step and the message exchange processing step can be connected, and as a result, urgent message data, such as an urgent need to contact the crew due to a change in the delivery destination, has been received. The message is sent from the center management processing step to the message exchange processing step at an appropriate timing according to the urgency through the mobile phone communication step, and the fact that the message data has been received can be displayed in the handy terminal processing step.

According to the thirty-first aspect of the present invention, in addition to the effect of the thirty-first aspect, an indication that message data has been received from the message exchange processing step according to the control signal is executed using the display processing step. become able to. That is, the center management processing step and the message exchange processing step can be linked, and as a result, urgent message data such as an urgent need to contact the crew due to a change in the delivery destination or the like is received. A message indicating that the message data has been received can be displayed in the handy terminal processing step from the center management processing step to the message exchange processing step via the mobile phone communication step according to the urgency. Become like

According to the invention of claim 32, in addition to the effect of any one of claims 29 to 31, the operation instruction data transmitted from the telephone communication processing step is transmitted to the mobile phone communication step. The message exchange processing step can be transmitted to the handy terminal processing step using the control signal related to the generation of the operation instruction received from the center management processing step, and received from the message exchange processing step. The control signal can be used to quickly display the information in the handy terminal processing process. As a result, urgent operation instruction data such as urgently contacting the crew due to a change in the delivery destination, etc., is transmitted from the telephone communication processing step in the center management processing step to the telephone communication processing step and the mobile telephone communication step. The message exchange processing step is notified at an appropriate timing according to the urgency by using the equipment of the communication step to be formed, and can be promptly displayed in the handy terminal processing step by using the control signal.

According to the thirty-third aspect of the present invention, in addition to the effect of any one of the thirty-ninth to thirty-second aspects, a standby mode is provided during a period during which the mobile phone is talking in the mobile phone communication process. Since the message exchange processing step executes a control for displaying that message data has been received after the end of the mobile phone call, the message data may not be delivered due to the call during the mobile phone call. As a result, urgent operation instruction data such as urgent need to contact the crew due to a change in the delivery destination, etc. can be reliably communicated to the message exchange processing process and handy The display can be quickly performed in the terminal processing step.

According to the thirty-fourth aspect of the present invention, in addition to the effect of any one of the thirty-ninth to thirty-second aspects, in addition to the effect of the display processing step in the handy terminal processing step, a standby state is performed during a period in which the display processing step is used. Since the message exchange processing step executes a control for displaying a message indicating that the end of use of the display processing step has been received in the mode, the message data is not delivered due to the use of the display processing step. As a result, urgent operation instruction data such as urgent need to contact the crew due to a change in the delivery destination, etc. can be reliably communicated to the message exchange processing process and handy The display can be quickly performed in the terminal processing step.

According to the invention set forth in claim 35, in addition to the effects described in any one of claims 29 to 34, G
It is possible to receive position positioning data from the PS, specify the position of the vehicle based on the position positioning data, and generate vehicle position information based on the specified result. As a result, the current position of the vehicle is determined by the center management processing step It is possible to accurately grasp and accurately manage the crew or vehicle that should be contacted urgently due to the change of the delivery destination, etc. The handy terminal processing step can be promptly executed by using the control signal to be notified in a timely manner according to the characteristics.

According to the invention of claim 36, in addition to the effect of any one of claims 29 to 35, in addition to the data logging occurrence time data generated by the time management processing step, the data logging occurrence time data is added to the operation status data. In addition, since it is possible to record in chronological order in the recording process, the center management process can check the operation status of the vehicle based on the time when the operation status data is received. It has the effect of becoming. As a result, the current position of the vehicle can be accurately grasped by the center management processing process side, and it is possible to perform moving object management to evaluate whether or not urgent communication has been properly notified to the crew due to a change in the delivery destination, etc. Urgent operation instruction data is transmitted to an optimal crew handy terminal in a timely manner according to the urgency, and a handy terminal processing step of promptly displaying the data on the handy terminal using a control signal can be executed.

According to the thirty-seventh aspect of the present invention, in addition to the effects of the thirty-ninth to thirty-sixth aspects, the controller performs answer-back control for returning answer data to the manager-side communication device. Since the execution is performed, the center management processing step can evaluate the reception result as to whether the message data has been delivered to the message exchange processing step. As a result, the current position of the vehicle can be accurately grasped by the center management processing process side, and it is possible to perform moving object management to evaluate whether or not urgent communication has been properly notified to the crew due to a change in the delivery destination, etc. Urgent operation instruction data is transmitted to an optimal crew handy terminal in a timely manner according to the urgency, and a handy terminal processing step of promptly displaying the data on the handy terminal using a control signal can be executed.

[Brief description of the drawings]

FIG. 1 is a functional block diagram for explaining a connection form of an operation management system according to the present invention.

FIG. 2 is a functional block diagram for explaining an operation of a vehicle-mounted operation management device in the operation management system of FIG. 1;

FIG. 3 is a flowchart for explaining an embodiment of an operation management process executed by using the operation management system of FIG. 1;

FIG. 4 is a flowchart for explaining an embodiment of a communication control method executed in the operation management processing of FIG. 3;

5 is a diagram for explaining an embodiment of a data format of display data displayed on a display unit of a handy terminal used in the communication control method of FIG. 4;

6 is a diagram for explaining one display form of operation instruction data or message data displayed on the display unit of the handy terminal in the communication control method of FIG. 4;

FIG. 7 is a circuit diagram for explaining a conventional operation management system.

[Explanation of symbols]

DESCRIPTION OF SYMBOLS 10 ... Operation management system 11 ... Vehicle (delivery vehicle) 12 ... Communication line (telephone network) 14 ... GPS 14a ... Position positioning data 15 ... Exchange 20 ... Management center 22 ... Center management device 22a ... Operation instruction data 22b ... Message data 222 communication means (communication modem) 223 communication means (telephone) 224 keyboard 30 vehicle operation management device 31 communication line (wired communication line, wireless communication line) 32 controller (microcomputer) 32a operation status data 32b Control signal 32c Answer data 34 External connection device (handy terminal) 341 Communication interface unit (wired communication interface unit, wireless communication interface unit) 342 Display unit 36 Mobile phone 37 Storage unit (SRAM) 38 Clock section (real time Lock) 38a ... event management occurrence time data 38b ... Data logging occurrence time data 39 ... GPS signal receiving unit 39a ... vehicle position information

Claims (37)

[Claims] 1. A center management device provided in a management center for managing an operation schedule of a vehicle, a controller mounted on the vehicle for recording operation status data of the vehicle, and a controller externally connected to the controller via a communication line. An operation management system comprising a controller and a vehicle-mounted operation management device having an externally connected device capable of executing communication of operation instruction data related to operation management, wherein the vehicle-mounted operation management device includes a communication provided in a center management device. A mobile phone as a communication means for receiving operation instruction data relating to operation management transmitted from the device; and a collection process for collecting and recording the operation status data mounted on a vehicle, and an internal control unit for the mobile phone. Related to the operation management received from the administrator side communication device connected to the communication interface An operation management system comprising: a controller configured to transmit message data to the externally connected device. 2. The handheld terminal, wherein the externally connected device is capable of communicating with the controller and the message data while being connected to the controller via a wired communication line. The operation management system according to claim 1, wherein the operation management system is configured to execute a control for displaying that the message data has been received via a line. 3. The externally connected device is configured to execute, through the wired communication line, control for displaying a message based on the message data received from the controller via the wired communication line. The operation management system according to claim 2, wherein: 4. The handy terminal is connected to the wired communication line, and receives the message data from the controller via the wired communication line according to a control signal transmitted from the controller via the wired communication line. The operation management system according to claim 2, further comprising a wired communication interface unit for the operation. 5. A display unit connected to the wired communication line, for displaying that the message data has been received by the wired communication interface unit in accordance with a control signal transmitted from the controller via the wired communication line. The operation management system according to claim 2 or 3, further comprising: 6. The handheld terminal, wherein the externally connected device is capable of communicating with the controller and the message data while being connected to the controller via a wireless communication line, wherein the controller is connected to the wireless communication line. The operation management system according to claim 1, further comprising a controller configured to execute a control for displaying that the message data has been received via the PC. 7. The wireless communication system according to claim 7, wherein the controller is configured to execute, through the wireless communication line, control for displaying a message based on the message data received from the controller via the wireless communication line. The operation management system according to claim 6, wherein 8. The handy terminal is connected to the wireless communication line, and receives the message data from the controller via the wireless communication line according to a control signal transmitted from the controller via the wireless communication line. The operation management system according to claim 2, further comprising a wireless communication interface unit. 9. A display unit connected to the wireless communication line, for displaying that the message data has been received by the wireless communication interface unit according to a control signal transmitted from the controller via the wireless communication line. The operation management system according to claim 2 or 6, further comprising: 10. The apparatus according to claim 1, wherein the center management device includes a communication modem as communication means for transmitting the operation instruction data to the mobile phone on the vehicle side. Operation management system. 11. The operation management system according to claim 10, wherein the communication modem is connected so as to access a telephone network. 12. The center management device according to claim 1, wherein the center management device includes a telephone as a communication unit that transmits the operation instruction data to the mobile phone on a vehicle side. Operation management system. 13. The control device according to claim 1, wherein the controller is in a standby mode during a period in which the mobile phone is talking, waits for the end of the mobile phone call, and executes a control for displaying that the message data has been received. The operation management system according to any one of claims 10 to 12, wherein the operation management system is configured. 14. The controller enters a standby mode during a period in which input processing of the handy terminal is being executed, and executes control for displaying a message based on the message data after the input processing of the handy terminal is completed. The operation management system according to any one of claims 10 to 12, wherein the operation management system is configured to perform the operation. 15. The controller is in a standby mode during a period in which the display unit of the handy terminal is being used, and executes a control for displaying that the message data has been received after the use of the display unit is completed. 13. The method according to claim 10, wherein:
The operation management system according to any one of the above. 16. The controller is configured to be in a standby mode during a period in which the handy terminal is unavailable, and to execute a control for displaying a message based on the message data after waiting for the available period. The operation management system according to any one of claims 10 to 12, wherein: 17. The controller according to claim 1, wherein the controller is in a standby mode during a period in which the display of the handy terminal is in a busy state, and waits for recovery from the busy state to a displayable state to receive the message data. The operation management system according to any one of claims 10 to 12, wherein the operation management system is configured to execute control for performing display. 18. The controller according to claim 1, wherein the controller is in a standby mode during a period in which the handy terminal connected by a wireless communication line is incapable of communicating, waits for a communicable period, and displays a message based on the message data. The operation management system according to any one of claims 10 to 12, wherein the operation management system is configured to be executed. 19. The on-vehicle operation management device has a GPS signal receiving unit for receiving position positioning data from a GPS, and the controller is configured to control a vehicle based on the position positioning data received by the GPS signal receiving unit. 8. The operation management system according to claim 2, wherein a position is specified and vehicle position information is generated based on the specified result. 20. The controller, wherein the controller performs the acquisition process of generating and recording the operation status data by adding the vehicle position information, and controls the mobile phone to add the vehicle position information to the operation. 20. The operation management system according to claim 19, wherein the operation management system is configured to execute control for returning status data to the manager-side communication device. 21. The vehicle-mounted operation management device, comprising: a clock unit for generating event management occurrence time data relating to a time at which the message data is received; and a storage unit for holding various data; 7. The apparatus according to claim 2, wherein said apparatus executes event management control for recording said event management occurrence time data in said storage unit.
Or the operation management system according to any one of 7. 22. The controller executes data logging control for adding the event management occurrence time data relating to the message data to the message data transmitted from the manager-side communication device and recording the message data in the storage unit. The operation management system according to claim 21, wherein the operation management system is configured to perform the operation. 23. The on-vehicle operation management device has a clock unit for generating data logging occurrence time data relating to the time when the operation status data is generated, and the controller includes data relating to the operation status data. 3. A data logging control for adding logging occurrence time data to the operation status data and recording the data in the storage unit.
The operation management system according to any one of 3, 6, or 7. 24. The controller is configured to execute answer-back control for returning answer data relating to a reception result of the message data transmitted from the manager-side communication device to the manager-side communication device. The operation management system according to any one of claims 2, 3, 6, and 7, wherein: 25. The manager-side communication device transmits to the message service the message data to be transmitted by accessing a message service provided in an exchange when the mobile phone is busy on a call. Executing a control to instruct storage, and performing a control in which the controller accesses the message service at a predetermined timing after the mobile phone call ends and receives the message data stored in the message service. The operation management system according to any one of claims 2, 3, 6, and 7, wherein the operation management system is configured to perform the operation. 26. The manager-side communication device transmits the message data to be transmitted by accessing an answering machine service provided in an exchange when the mobile phone is in a call, to the answering machine service. The controller accesses the answering machine service at a predetermined timing after the mobile phone call ends, and receives the message data stored in the answering machine service. The operation management system according to any one of claims 2, 3, 6, and 7, wherein the operation management system is configured to execute a control to perform the operation. 27. The operation management system according to claim 1, wherein the manager-side communication device has a keyboard for inputting the message data. 28. The manager-side communication device checks the position of each vehicle based on the operation status data to which the returned vehicle position information is added, and selects the most suitable vehicle for the delivery conditions. The operation management system according to any one of claims 1 to 26, wherein the operation management system is configured to execute moving object management for transmitting the operation instruction data to a selected vehicle. 29. A communication having a center management processing step of managing an operation schedule of a vehicle, an operation state recording processing step of recording operation state data of the vehicle, and a handy terminal processing step of executing communication of data relating to operation management. In the control method, a mobile phone communication step of receiving operation instruction data related to operation management transmitted from a communication device on the manager side, and transmitting the message data received from the communication processing step on the manager side to the handy terminal processing step. And a message exchange processing step. 30. The communication control method according to claim 29, wherein said message exchange processing step includes a message display processing step of displaying that message data has been received. 31. The method according to claim 30, wherein the message display processing step includes a processing step of displaying that the message data has been received in accordance with a control signal transmitted from the message exchange processing step. Communication control method. 32. The center management processing step includes a telephone communication processing step of transmitting the operation instruction data to the mobile phone communication step on the vehicle side.
32. The communication control method according to any one of 9 to 31. 33. The message display processing step is a standby mode during a period in which the mobile phone communication step is being executed, and a message for displaying that the message data has been received after the end of the mobile phone communication step. 33. A standby display processing step.
The communication control method according to claim 1. 34. The message exchange processing step is a standby mode during a period in which the display processing step in the handy terminal processing step is being used, and displays the message data after the use of the display processing step is completed. 33. The communication control method according to claim 29, further comprising a message waiting display processing step. 35. The message processing step includes a GPS processing step for receiving positioning data from a GPS, and the message exchanging processing step includes determining a position of the vehicle based on the positioning data received by the GPS processing step. The communication control method according to any one of claims 29 to 34, further comprising a processing step of identifying a vehicle and generating vehicle position information based on the identification result. 36. The message processing step includes a step of generating event management occurrence time data relating to the time at which the message data is received and generating data logging occurrence time data relating to the time at which the operation status data is generated. The message exchange processing step includes a management processing step and a recording processing step for holding various data. The message exchange processing step includes the event management occurrence related to the message data transmitted from the administrator-side communication processing step. A processing step of adding time data and recording in the recording processing step, or a data logging control step of adding data logging occurrence time data relating to the operation status data to the operation status data and recording in the recording processing step. The method according to any one of claims 29 to 35, wherein The communication control method according. 37. The message exchange processing step includes an answer back processing step of returning answer data relating to a reception result of the message data transmitted from the administrator side communication processing step to the administrator side communication processing step. The communication control method according to any one of claims 29 to 36, comprising: