JPH10269451A - Terminal for handling plural transactions - Google Patents

Abstract

PROBLEM TO BE SOLVED: To make it possible to provide plural transactions by one terminal and to reduce the cost and space of the terminal by displaying a menu screen capable of selecting any transaction out of electronic transaction, cashing, etc., and executing a selected transaction. SOLUTION: In the plural-transaction handing terminal, an operation display part 1 is provided with a transaction control means for displaying a guide message or operation keys on the menu screen and realizing a transaction based on a sequence corresponding to customer's operation. The transaction control means controls transaction operation such as an electronic transaction, cashing service, money changing service or money storing service. The transaction control means has a function for displaying a menu screen displaying selection keys for selecting any transaction out of an electronic transaction, cashing, money changing service and money storing service. When any one of the selection keys on the menu screen is selected, the transaction control means starts the execution of the selected transaction.

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a multi-transaction terminal for displaying a menu screen, a guide message, and operation keys on an operation display section based on a sequence in accordance with a customer operation to complete a plurality of transactions.

[0002]

2. Description of the Related Art Generally, an operation and its hardware /
Due to software restrictions, caching dedicated machine (C
D machines), online automatic machines for each function are manufactured as currency exchange machines or safe deposit machines, and are individually introduced in shopping centers, shopping streets and the like. Therefore, conventionally, in order to provide a cashing service, a currency exchange service, or a safe deposit box service, a dedicated device for each function has been required.

[0003] Also, a dedicated machine, which is a kiosk terminal having a credit card settlement function, is manufactured and installed on a street such as a shopping center or a shopping street. Therefore, conventionally, a dedicated device for providing electronic commerce (online shopping) has been required.

[0004]

As described above, conventionally,
In order to provide a cashing service, a currency exchange service, a safe deposit service, or an electronic commerce, each dedicated device is required. For this reason, operators of shopping centers and shopping streets have conventionally used cashing machines, currency exchange machines, safe deposit machines, electronic commerce machines, etc. according to their operation and service needs and as part of tenant services. There is a problem that a dedicated device such as a kiosk terminal must be separately introduced, and a large installation space is required, which is not suitable for downsizing a store. In addition, there is a problem that the economic burden on the operator or the like becomes great. For example, there is a problem that the cost for operation such as the installation cost and the maintenance cost based on the installation space and the maintenance contract for each device is enormous.

[0005]

SUMMARY OF THE INVENTION Accordingly, the present invention provides an operation display unit for a user to input selections and the like in accordance with a guidance message displayed, and inserts a card such as a cash card or a credit card into a housing. A card insertion slot, a cash deposit and withdrawal port for depositing cash into the housing and dispensing cash from inside the housing are arranged on the customer service side of the housing, and a menu screen, a guidance message and operation keys are provided on the operation display unit. A transaction control unit for displaying and executing a transaction based on a sequence in accordance with the operation of the customer, and the operation display unit includes a selection of any one of an electronic commerce transaction, a cashing transaction, a currency exchange transaction, and a safe deposit box. A menu screen displaying keys is displayed, and when any of the selection keys is selected on the menu screen, execution of the selected transaction is started. To provide a transaction handling terminal. When a selection key for electronic commerce is selected, it is preferable to display a selection key for selecting a settlement method between cash settlement and credit settlement, and to change the settlement method by selecting with the selection key.

[0006]

Embodiments of the present invention will be described below with reference to the drawings. FIG. 1 is an external view of the multiple transaction handling terminal of the present embodiment, FIG. 2 is an exemplary view of a multiple transaction selection menu screen, and FIG. 3 is an exemplary view of a multiple business transaction selection menu screen corresponding to a unique business.

[0007] In FIG. 1, an operation display unit 1 for inputting selections and the like in accordance with a guidance message displayed by a user and a card such as a cash card or a credit card are provided in the housing of the multiple transaction handling terminal. A card insertion slot 2 for inserting and a cash depositing / dispensing port 3 for depositing cash into the housing and dispensing cash from inside the housing are arranged on the customer service side of the housing. In addition, the multiple transaction handling terminal is provided with transaction control means for displaying a menu screen, a guidance message and operation keys on the operation display unit 1 to complete a transaction based on a sequence according to a customer operation. is there. The transaction control means controls the transaction operation of the electronic commerce, the cashing service, the exchange service or the safe deposit box service, and is a means for controlling according to the processing procedure of a business application program described later.
Further, the operation display unit 1 has a function of displaying a menu screen on which a selection key for selecting any one of the transactions of electronic commerce, cashing, currency exchange, and safe deposit box is displayed. Then, when any of the selection keys is selected on the menu screen, the transaction control means starts executing the selected transaction.

[0008] In the menu screen, for example, as shown in FIG.
Select keys for "Inbox" and "Exchange" are prepared.
In addition, as shown in FIG. 2, a unique business selection key is prepared,
When the unique task selection key is selected, the unique task may be executed. For example, as shown in FIG. 3, in the case of a hotel automatic checkout system as a unique task, each process can be executed by preparing a shopping key or a checkout key as a selection key.

FIG. 4 is a hardware configuration diagram of the multiple transaction handling terminal of the present embodiment. 4, reference numeral 201 denotes a control unit for controlling the entire terminal; 202, a display unit for displaying operation guidance, messages, and operation keys for a user; 203, a storage unit for registering and storing business application software and various data; A printing unit 204 issues a confirmation certificate (receipt) when the service is enjoyed.
5 is an input unit for the user to select a menu, 206
Is a cash processing unit that performs transfer of cash, discharge of change, discriminates whether the cash is good or bad, and counts, 207 is a communication control unit that controls communication with a credit card settlement center and a host, and 208 is a payment unit selection unit that uses a credit card. It is a card processing unit that takes in a card, reads data, checks a card, and ejects a card. The display unit 202
And the input unit 205 constitute the operation display unit 1.
The storage unit 203 includes, for example, a CD-RO
A storage medium such as M can be used.

FIG. 5 is a software configuration diagram of the multiple transaction handling terminal of the present embodiment. In FIG. 5, this software is read out and executed by the control unit 201 as needed in a state stored in the storage unit 203.
02, business application 303, maintenance / failure recovery application 304, and server application 3
05 mainly. In particular, the business application 303 includes online shopping software 306 for executing e-commerce, caching software 307 for executing caching, currency exchange software 308 for executing currency exchange, and executing a deposit. A safe deposit box software 309 is provided. The server application 305 controls communication with the settlement center and the host.

[0011] Next, the respective business processes of an online shopping service (electronic commerce), a cashing service, a currency exchange service, and a safe deposit box service will be described in order. FIG. 6 is a flowchart of business processing when electronic commerce is selected. In step S401, the initial menu screen shown in FIG. 2 is displayed as an initial menu, as described above. That is, a list of online shopping, cashing, currency exchange, and safe deposit boxes is displayed. S40
In step 2, the user selects and inputs shopping from the selection input unit 1 in the menu. In S403, a list of shops is displayed as a shopping menu. The user is S
When a store is selected in 404, the terminal displays a list of products handled in the store in S405. When the user selects a product in S406, the terminal displays details of the product information in S407. For example, product name, price, size,
Information such as weight and specifications. When the user confirms the purchase intention in S408, the terminal displays a purchaser information input waiting screen in S409. When the user inputs the purchaser information in S410, the terminal displays a destination input screen in S411. When the user inputs the destination in S412, the terminal enters S
After confirming the stock of the product in 413, a payment selection screen using a credit card or cash is displayed. Here, if the purchaser and the destination are the same, S412 is skipped, and the process proceeds to S413. When the user selects a credit card or cash settlement means in S414, a normal online shopping service corresponding to each settlement means is executed in S415 and thereafter.

FIG. 7 is a flowchart of a business process when a caching service is selected. In step S401, the initial menu screen shown in FIG. 2 is displayed as an initial menu, as described above. That is, a list of online shopping, cashing, currency exchange, and safe deposit boxes is displayed. In S416, the user selects and inputs a caching service from the selection input unit 1 in the menu. Then, the terminal displays the service menu in S417, and when the user selects the service in S418, the terminal proceeds to S41.
9 and thereafter, the terminal performs normal caching service processing corresponding to each service.

FIG. 8 is a flowchart of the business process when the exchange service is selected. In step S401, the initial menu screen shown in FIG. 2 is displayed as an initial menu, as described above. That is, a list of online shopping, cashing, currency exchange, and safe deposit boxes is displayed.
In S420, the user selects and inputs a currency exchange service from the selection input unit 1 in the menu. Then, the terminal proceeds to S421
, A service menu is displayed, and when the user selects a service in S422, processing corresponding to each service is performed in the terminal in S423 and thereafter.

FIG. 7 is a flow chart of the business process when the safe deposit service is selected. In step S401, the initial menu screen shown in FIG. 2 is displayed as an initial menu, as described above. That is, a list of online shopping, cashing, currency exchange, and safe deposit boxes is displayed. In S424, the user selects and inputs a safe deposit service from the selection input unit 1 in the menu. Then, the terminal is S
A service menu is displayed at 425, and when the user selects a service at S426, normal terminal safe service processing corresponding to each service is performed at the terminal from S427.

According to the above embodiment, the user can freely select a service according to the guidance of the terminal,
Operators who can execute transactions and set up terminals can provide multiple services with one terminal, as compared to installing terminals individually for each task, reducing installation hardware costs and reducing terminal device space. Effects such as reduction in size and maintenance cost due to the elimination of maintenance contracts with a plurality of hardware manufacturers can be expected. In addition, cash deposited in business such as online shopping, safe deposit box, currency exchange,
By using the recycling function used for cashing, money exchange, money change, and change in online shopping, it is possible to reduce the labor and cost of replenishing / collecting cash.

[0016]

As described above, according to the present invention, the user can easily execute a transaction by freely selecting a service according to the guidance of the terminal. In addition, the operator who installs the terminal has an effect that one terminal can provide a plurality of services as compared with the case where the terminal is installed individually for each job. As a result, the introduction hardware cost is reduced, the terminal device space is reduced,
An effect such as a reduction in maintenance cost due to unnecessary maintenance contracts with a plurality of hardware manufacturers can be expected. Also,
The cash deposited in operations such as online shopping, deposit boxes, currency exchange, etc. can be used for cash replenishment / collection by using the recycling function used for cashing, currency exchange, withdrawal of change, etc. in online shopping. And cost reduction can be expected.

[Brief description of the drawings]

FIG. 1 is an external view of a multiple transaction handling terminal according to the present embodiment.

FIG. 2 is an exemplary diagram of a multiple transaction selection menu screen

FIG. 3 is an exemplary diagram of a multiple business transaction selection menu screen corresponding to a unique business

FIG. 4 is a hardware configuration diagram of a multiple transaction handling terminal according to the present embodiment.

FIG. 5 is a software configuration diagram of a multiple transaction handling terminal according to the present embodiment.

FIG. 6 is a flowchart of business processing when electronic commerce is selected.

FIG. 7 is a flowchart of a business process when a caching service is selected.

FIG. 8 is a flowchart of business processing when a currency exchange service is selected.

FIG. 9 is a flowchart of business processing when an in-box service is selected.

[Explanation of symbols]

 1 operation display section 2 card slot 3 cash deposit and withdrawal port

Claims (2)

[Claims] 1. An operation display unit for a user to input selections and the like according to a displayed guidance message;
A card insertion slot for inserting a card such as a cash card or a credit card into the housing, and a cash depositing / dispensing opening for depositing cash into the housing and withdrawing cash from within the housing are arranged on the customer service side of the housing, The operation display unit includes a transaction control unit that displays a menu screen, a guidance message or an operation key on the operation display unit, and establishes a transaction based on a sequence according to a customer operation.The operation display unit includes electronic commerce, cashing, Displays a menu screen that displays a selection key to select which transaction, currency exchange or deposit box, and starts execution of the selected transaction when any selection key is selected on the menu screen A multi-transaction handling terminal, characterized in that: 2. The method according to claim 1, wherein when a selection key for electronic commerce is selected, a selection key for selecting a settlement method between cash settlement and credit settlement is displayed, and the settlement method is selected by the selection key. A multi-transaction handling terminal characterized by being changed.