JPH10254957A - Individual service providing system - Google Patents

Abstract

PROBLEM TO BE SOLVED: To save labor for a user to input information such as a name, telephone number and address every time in catalog shopping using a WWW. SOLUTION: Concerning an individual information providing system 100 composed of a terminal 102 having a display means 111, an input means 115, a control means 113, a storage means 116 and a communication means 114 and a WWW server 103 having a communication means 121, control means 122 and client data base 124, the terminal side control means 113 transmits various kinds of information (such as the name, telephone number and address) concerning the user inputted by the input means 115 to the side of the WWW server 103 while using the terminal side communication means 116 and stores these various kinds of information in the terminal side storage means 116 and when any arbitrary WWW server 103 requests the terminal 102 to transmit various information concerning the user, after the next time, not the new input from the user but the data stored in the terminal side storage means 106 are used.

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

[0001] The present invention relates to World Wi
The present invention relates to an individual service providing system suitable for catalog shopping on de Web (hereinafter, referred to as WWW).

[0002]

2. Description of the Related Art In catalog shopping on the WWW, various online shopping such as Mitsubishi Corporation Oil and Fat Department Home Shopping has become widespread because various products can be purchased while staying at home. At the current communication rate (about 128 Kbps), downloading of moving images, high-definition still images, music, etc. takes time, so Oki Electric Industry Co., Ltd. exhibited a prototype at the '96 Data Show. Various catalog shopping that integrates package media and communication, such as “electronic catalog” and “DVD / Internet link system” by Matsushita Electric Co., Ltd., has also been proposed. In the “DVD / Internet cooperation system”, individual information can be provided for each user by identifying the disk ID by the terminal or registering the user's registration information in the server in advance. .

[0003]

However, in conventional catalog shopping on the WWW, when the same user purchases a product from a plurality of service providers, the same user, such as name, address, telephone number, etc. information,
A problem arises in that the user must enter the password every time.

[0004] Therefore, an object of the present invention is to save the user's trouble in catalog shopping using WWW.

[0005]

In order to achieve the above object, an individual service providing system according to the present invention comprises a terminal and a WW.
A terminal configured to detect an input by a user, a communication unit used for transmission and reception with the WWW server, and a storage unit storing data received by the communication unit and input data from the input unit. And control means for generating data based on the data stored in the storage means, the data received by the communication means and the input data from the input means, and display means for displaying the data generated by the control means. The server comprises a communication means used for transmission and reception to and from the terminal; a customer database for managing data such as a user ID, name, address, telephone number, and usage history of the customer; and a data and customer database received by the communication means. Control means for creating data to be transmitted to the terminal based on the contents of the terminal, and the terminal-side control means displays the data received by the terminal-side communication means on the display means. The data input by the user using the input means as a result of referring to the data displayed on the display means, and storing the data in the storage means and transmitting the data to the server via the terminal-side communication means; The means generates data to be transmitted to the terminal based on the data received by the server-side communication means and the contents of the customer database. Further, the terminal further stores data corresponding to its own user ID from the customer database in the terminal side storage means, so that another server requests data corresponding to its own customer database. Then, the terminal-side control means returns the customer data recorded in the terminal-side storage means.

[0006]

Embodiments of the present invention will be described below with reference to the drawings. FIG. 1 is a block diagram illustrating a configuration of an individual service providing system 100 according to an embodiment of the present invention (hereinafter, referred to as the present embodiment). The individual service providing system 100 includes a terminal 102 and a WWW server 103. Consists of

[0007] The terminal 102 includes a storage medium 101, input means 115 for a user to make an input, and a storage medium 101.
Data reading means 112 for reading data from
Communication means 114 used for data transmission / reception with server 103
Display means 111 for displaying the data read by the data reading means 112, the data received by the communication means 114, and the data input by the input means 112, and the data input by the input means 115. And storage means 116 for storing data received by the communication means 114, data read by the data reading means 112, data inputted by the input means 115, and data received by the communication means 114. And control means 113 for performing control.

The WWW server 103 is connected to the terminal 102
Communication means 121 used for data transmission / reception to / from, a version of the storage medium 101, and a disk version management table 123 for managing the contents of the version stored in the storage medium 101, a user ID, name, address, and telephone number of the customer , Age, etc., a customer database (hereinafter referred to as a customer DB) 124, data received by the communication means 121, the contents of the disk version management table 123, and the contents of the customer DB 124
Control means 122 for generating data to be transmitted to terminal 102
And

The communication means 114 on the terminal 102 side
And the communication means 121 on the WWW server 103 side are connected via a communication path 104. WWW server 10
3 is connected to a plurality of terminals other than the illustrated terminal 102 by the communication means 121 via the communication path 104. In addition, the terminal 102 uses the communication unit 114 to
Via the communication path 104, it is possible to connect to other WWW servers 130 and 140 other than the WWW server 103.

Here, in the present embodiment, the storage medium 101
As a CD-ROM (hereinafter, referred to as a disk 101)
And communication means 114 on the terminal 102 side and W
Communication path 10 between communication means 121 on WW server 103 side
4 assumes a telephone line. As the method of distributing the disk 101 (or the data in the disk 101), it is assumed that the disk is sent to a catalog shopping member, sold at a convenience store, a bookstore, or sold via the Internet.

Hereinafter, a procedure in which the WWW server 103 provides the terminal 102 with a service corresponding to the disk ID or the customer ID will be described with reference to FIGS. FIG. 2 shows the WW
13 is a flowchart illustrating a transition in which the W server 103 provides an individual service corresponding to a disk ID. First, a procedure for providing an individual service corresponding to a disk ID will be described with reference to FIG.

When the user inserts the disk 101 into the disk drive of the terminal 102 (step 201), the control means 113 of the terminal 102 senses the insertion of the disk 101 via the data reading means 112, and
At the top, prompt the user to enter the disc ID.
An input screen "is displayed (202).

The control means 113 transmits the disk ID input by the user via the communication means 114 to the WWW server 10.
3 (step 203).

In the WWW server 103, when the side communication means 121 receives the disk ID, the control means 122
Checks whether the version of the disk 101 is newer by referring to the acquired disk ID and the contents of the disk version management table 123 (step 20).
4). At this point, the user without the disc,
If you access only by specifying the URL (Uniform Resourcs Locator), a message telling you that you need a disk and how to obtain the disk (purchase at a convenience store, obtain by mail, download via communication, ...) Reply.

If the version of the disk 101 is old, the control means 122 of the WWW server 103 displays a screen indicating that there is a new version of the disk on the terminal 1.
02 (step 205).

Next, the user refers to the merchandise information stored in the disk 101 in the form of moving images, still images, texts, sounds, etc. (step 206), and refers to the merchandise description in the disk 101 to purchase the merchandise. Is determined (Step 2
07), the purchase decision button is pressed, and it is confirmed whether the product is still being handled (step 208).

The WWW server 103 refers to the contents of the disk version management table 123, and transmits a product purchase procedure screen to the terminal 102 if the product is still handled (step 209). On the other hand,
If the product desired by the user has expired,
The WWW server 103 transmits a screen for introducing a new product corresponding to a substitute product to the terminal (Step 210).

In the same procedure, the user
The browsing of the disc 101 is continued (step 206 to step 211) until the user wants to finish referring to the product information stored in the disk 101 (step 211).

FIG. 3 is a diagram showing an example of a screen displayed on the display means 111 of the terminal 102. The upper part of FIG. 3 shows an example of the disk ID input screen. The disk ID input screen 300 shown in FIG.
01 is a disc called “catalog shopping CD” provided by a mail order service named “catalog shopping world” operated by company A, and the screen in this case is “Welcome company A”. To enter the catalog shopping world of "" and the message "Enter your catalog shopping C"
D (hereinafter referred to as a catalog CD). "Prompts the user to enter a disc ID, a disc ID entry field 301,
Disk ID input confirmation button (“OK” button) 302
And a cursor 303 and the like.

Here, in the present embodiment, the input means 115
It is assumed that the remote controller includes a cross key for cursor control and a numeric keypad for inputting numbers. The user
When the cursor 303 is moved to the disc ID input field 301 by using the cross key, and, for example, "007004" is input as the disc ID using the numeric keys, and after confirming the correct input, the "OK" button 302 is pressed. ,
The control means 113 of the terminal 102 transmits the disk ID input by the user to the WWW server 10 using the communication means 114.
Send to 3.

Thus, the control means 122 of the WWW server 103 stores the disk ID received by the communication means 121 from the terminal 102 in the storage means, and refers to the contents of the disk version management table 123 to
If the version is older, the latest issue transmission request menu screen 310 shown on the lower side of FIG. The screen 310 includes, for example, a headline title “The latest issue of the catalog CD has appeared!” And “The catalog CD you are currently looking at seems to be out of date. If you want the latest issue, "Click the button.", A message indicating that the user's disk is old, a "Send" button 311, a "Go to next screen" button 312, a "Latest issue digest" button 313, and the like. It consists of.

If the user wants to send the latest issue,
When the user selects the “send request” button 311 on the latest issue catalog request menu screen 310, the screen changes to a screen for performing the latest issue catalog CD sending procedure. Also, when the user selects the “Proceed to next screen” button 312 on the latest issue sending request menu screen 310, the screen is
The screen transitions to the product introduction screen. When the user selects the “latest issue digest” button 313 on the latest issue sending request menu screen 310, the screen changes to a screen that introduces the latest issue digest.

Procedure for sending CD of latest catalog, or
When the reference to the digest introduction screen of the latest issue ends, the screen changes to a screen for introducing a product.

Next, a page for introducing a product will be described with reference to FIG. FIG. 4 is a diagram showing an example of a product introduction page displayed on the display means 111 of the terminal 102. A product introduction page 400 shown in FIG. 4 introduces a cushion in a corner for introducing living room miscellaneous goods. Page. 401 and 402 in the product introduction page 400 are photographs of the cushions, in which cushions of a stripe pattern and a floral pattern are respectively shown. When the user refers to the photograph and purchases a product, the user selects a “purchase procedure” button 403 or 404.
Select If the user does not purchase the product on this page and refers to the cushion on another page, the user selects the “Return to previous screen” button 405 or the “Go to next screen” button 407 to continue browsing. When the user wants to return to the living item menu screen, the user selects the “living item menu” button 406.

FIG. 5 shows an example of a disk version management table of the WWW server 103. Reference numeral 501 denotes a disk version management table. In this example, a “disk ID” 511, a “product number” 512, a “product name” 513, a “purchase period” 514, and a “process” 515
It is composed of

The "disk ID" 511 is composed of six digits, and the upper three digits indicate the series of the catalog CD. Reference numeral 502 in FIG. 5 is a reference table of the upper three digits of the disk ID.
As shown in the figure, if the upper three digits of the “disk ID” 511 are “001”, it is “car series”,
If the digit is “002”, it is “Travel Guide Series”, and if the upper three digits are “007”, it is “Interior Series”. Therefore, the upper three digits of the disk ID “007004” input by the user are “007”.
So it turns out that this is a catalog CD for the interior series.

The lower 3 bits of the “disk ID” 511
The digit is information indicating the number of the series issued, and in the example of the disk version management table 501 shown in FIG. 5, the catalog of the interior series is currently issued up to the fifth issue. You can see that it is. In the case of, for example, a three-disc CD, a unique number (disc ID) is assigned to each of the first to third discs.

The interior series has been issued up to the fifth issue, whereas the disk ID input by the user is "007004", so that the interior catalog held by the user has a version number of "4".
In the issue, the user can see that the version of the interior catalog he has is old, so in this case,
As described above, the control unit 1 on the WWW server 103 side
22 displays the latest issue sending request menu screen 310 on the terminal 10
Send to 2 side.

The "product number" 512 indicates the serial number of the product stored in the catalog CD. For example, from "0128" of "product number" 512,
It is stored in the fourth catalog CD of the interior series, and it can be understood that the product is the 128th product of the product number.

The "purchase period" 514 is information indicating whether or not the product is handled. The item is represented by "O" when the product is handled, and is indicated by "X" when the product is not handled. Have been. In the example shown in FIG. 5, for example, a striped cushion is still available, but a floral cushion is overdue,
It means that they are not handled.

When the user browses the disk 101 and presses a “purchase procedure” button 403 on the product being handled, for example, the product introduction page 400 shown in FIG. 4 for the stripe pattern cushion, the WWW server 103 Sends a purchase procedure screen. On the other hand, when the "purchase procedure" button 404 is pressed for a floral cushion on the product introduction page 400 shown in FIG. A substitute product introduction page screen for introducing a new product corresponding to the substitute product is transmitted to the terminal 102 via the communication unit 121.

FIG. 6 is a diagram showing an example of the substitute product introduction page 600 displayed on the display means 111 of the terminal 102, which is an example of the above-described substitute product introduction page 600 for the floral cushion. In the substitute product introduction page 600 shown in FIG.
Reference numeral 602 denotes a photograph indicating a product selected by the user to purchase, and reference numeral 604 denotes a photo of a new product currently being handled instead of 602. Reference numeral 601 denotes a message explaining that the product 602 has already expired, and reference numeral 603 denotes a product 603 handled as a substitute.
It is a message to introduce.

The user selects the “purchase procedure” button 605 on the substitute product introduction page 600 when the substitute product is acceptable, and proceeds to the purchase procedure screen. When the substitute product is not purchased, “returns”. "Button 606,
The process returns to the product introduction page 400 shown in FIG.

Next, a procedure for purchasing a product will be described with reference to FIG. The upper part of FIG. 7 is an example of a user ID input screen displayed on the display unit 111 of the terminal 102. When purchasing a product, the user enters a user ID input field 70 on the user ID input screen 700 shown in FIG.
1, the user inputs the user ID using the input unit 115, confirms the input user ID, and then presses an “OK” button 702.
Select At this time, if the user is not registered and does not have a user ID, a “member registration” button 703 is displayed.
Is selected to proceed to a user registration screen (not shown).

When the user inputs, for example, “680904” as the user ID in the user ID input field 701 of the user ID input screen 700, the control means 113 of the terminal 102 inputs the user ID input from the input means 115, Via the communication means 114, the WWW server 103
Send to Thereby, the control means 122 of the WWW server 103 creates a purchase procedure screen with reference to the contents of the customer DB 124, and returns this to the terminal 102 via the communication means 121.

FIG. 8 shows a customer D owned by the WWW server 103.
B shows an example. In FIG. 8, reference numeral 801 denotes a customer DB. The customer DB 801 includes a “user ID” 811,
“Name (name)” 812 and “telephone (telephone number)” 81
3 and “address” 814.

For example, the customer data corresponding to the user ID “680904” received from the customer DB 801 shown in FIG. 8 has the name “XXXXXX” and the telephone number “03-***”. *-**** "and the address is" $ 10 *
It is understood that it is "** Ward ** 1-2-3, Tokyo".

In this embodiment, the contents of the customer DB (here, data contents such as user ID, name (name), telephone number, address, etc.) unique to each user are stored on the terminal 102 side (user side). ) Is also stored in the storage means 116.

In this embodiment, when the same CD catalog is circulated in the company or when the video information is
It is also assumed that it will be provided in the Per View method,
Rather than managing only one customer DB for one CD catalog on a one-to-one basis, by providing user IDs as described above, customer DB management for a plurality of users is performed for one CD catalog. It has become possible.

The lower part of FIG. 7 shows the display means 11 of the terminal 102.
7 is an example of the purchase procedure screen displayed on the terminal 1 and received from the WWW server 103 by the terminal 102. Here, a screen example following the user ID input screen 700 on the upper side of FIG. 7 is shown.

In FIG. 7, reference numeral 710 denotes a purchase procedure screen. The purchase procedure screen 710 includes a “user ID” display item 711, a “product name” display item 712, a “name” display item 713, and “ Address "display item 714,
"Your phone" display item 715 and "OK" button 716
And a photograph 717 indicating the product purchased and selected by the user.

On the purchase procedure screen 710, after the user confirms that there is no deficiency in the contents, and selects the “OK” button 716, the terminal 102 informs the WWW of this fact.
The notification is sent to the server 103, whereby the purchase procedure is completed.

FIG. 9 shows the WWW server 103 when purchasing a product.
FIG. 9 is a flowchart showing the processing procedure. Next, the processing flow of the WWW server 103 when purchasing a product will be described with reference to FIG.

If the user has been registered and has a user ID (YES in step 901),
While confirming the user's purchase procedure, the customer DB 124
User ID sent based on data stored in
After confirming the identity, creditworthiness, and the like of the user corresponding to, the purchase procedure is completed.

If the user has not been registered (NO in step 901), a new member registration procedure is performed. When performing a new member procedure, the WWW server 103
Obtains data to be registered in the customer DB 124. For this reason, first, the WWW server 103 checks whether or not the “name” information is stored in the storage unit 116 of the terminal 102 in advance, and if the “name” information does not exist (NO in step 902, ), An input screen for “name” information is displayed on the display unit 111 of the terminal 102 (step 903), and after confirming that the “name” information has been input by the user, the process proceeds to the next step.

Next, the WWW server 103
It is checked whether or not “telephone” information is stored in advance in the storage means 116 on the side of the terminal 102. If there is no “telephone” information (NO in step 904), “ An input screen for "telephone" information is displayed (step 905), and after confirming that "telephone" information has been input by the user, the process proceeds to the next step.

Hereinafter, similarly, the WWW server 103
Checks whether "address" information or the like is stored in advance in the storage means 116 of the terminal 102, and if there is no "address" information or the like, the display means 111 of the terminal 102 displays "phone" information. After displaying the input screen and confirming that the user has input “telephone” information or the like, the process proceeds to the next step.

Finally, the display means 1 of the terminal 102
A confirmation screen of various information input by the user is displayed on the screen 11 (step 906), and the user confirms correct input of various information and selects an "OK" button, thereby terminating the new member registration procedure.

Each data content such as name, telephone number, address, etc., input during the above-mentioned new member registration procedure is stored in the terminal 1
02 (user side) is also stored at the same time in the storage means 116 (for example, the terminal 102 executes this storage processing in response to an instruction from the WWW server 103), whereby the terminal 102 also stores the customer DB corresponding to the user. Therefore, when using a plurality of servers thereafter, it is possible to save the trouble of having to perform a procedure for inputting a name, a telephone, an address, etc. every time. Therefore, in catalog shopping using WWW, the trouble of the user can be greatly reduced, and the usability for the user is improved.

In the above-described embodiment, a telephone line is used as a communication path, but wired communication such as an optical fiber or a CATV, or wireless communication such as a mobile phone, a broadcasting satellite, or a communication satellite may be used.

In the above-described embodiment, the disk I
If the version is old referring to D, a screen notifying the mailing service of the new catalog CD is displayed, but only the difference data compared with the old version of the new catalog CD is transmitted from the server by an appropriate communication means. You may make it.

In the above-described embodiment, the method of inputting the name, telephone, address and the like constituting the customer DB is not particularly specified. However, if input means such as a keyboard or a virtual keyboard displayed on the display means is used. Good.

In the above-described embodiment, the CD-ROM is used as the storage medium 101 for catalog shopping. However, other disk storage media such as an optical disk, a magneto-optical disk, and a magnetic disk, and other storage media such as an IC card. A storage medium may be used, and in some cases, data may be downloaded to storage means of the terminal via communication.

In the above-described embodiment, the terminal used by the user is not specified, but a personal computer, a terminal such as an Internet TV or a game machine, or a dedicated terminal can be used.

In the above-described embodiment, the disk I
Although the input by the user was used as the method of acquiring D, the terminal automatically acquires the disk ID by providing a disk ID acquisition program as a dedicated terminal, or the server sends the disk ID acquisition program May be provided via communication so that the server may automatically acquire the disk ID in appearance.

By providing information such as user information (birthday, hobby, etc.) and purchase history in the customer DB, it is possible to provide individual services such as notification of version upgrade of previously purchased products. Is also good.

In the above-described embodiment, a remote controller having a cross key and a numeric keypad is used as input means on the terminal side. However, a remote controller having other functions, or other input means such as a keyboard or a mouse is used. You may.

A function is provided for masking, among the private information such as “name”, “telephone”, “address”, etc., stored in the storage means on the terminal side as the customer DB, which is not desired to be transmitted to others. You may.

In the above embodiment, the server is provided with the customer DB. However, the server does not manage the database, but extracts the customer DB stored in the storage medium of the terminal as necessary. You may use it.

[0060]

As described above, according to the present invention, in catalog shopping using the WWW, the trouble of the user having to input information such as name, telephone, address, etc. every time to a plurality of servers for providing services is eliminated. This can be omitted, and usability is improved for the user.

[Brief description of the drawings]

FIG. 1 is a block diagram showing a configuration of an individual service providing system according to one embodiment of the present invention.

FIG. 2 is a flowchart showing a processing flow for providing a service corresponding to a disk ID in the individual service providing system according to the first embodiment of the present invention;

FIG. 3 is an explanatory diagram showing an example of a disk ID input screen displayed on a display unit of the terminal and an example of a latest issue sending request screen in the individual service providing system according to the embodiment of the present invention; is there.

FIG. 4 is an explanatory diagram showing an example of a product introduction page displayed on a display unit of the terminal in the individual service providing system according to one embodiment of the present invention.

FIG. 5 is an explanatory diagram showing an example of a disk version management table possessed by a WWW server in the individual service providing system according to one embodiment of the present invention.

FIG. 6 is an explanatory diagram showing an example of a substitute product introduction page displayed on the display means of the terminal in the individual service providing system according to one embodiment of the present invention.

FIG. 7 is an explanatory diagram showing an example of a user ID input screen displayed on a display unit of the terminal and an example of a purchase procedure screen in the individual service providing system according to the embodiment of the present invention.

FIG. 8 is an explanatory diagram showing an example of a customer database of a WWW server in the individual service providing system according to one embodiment of the present invention.

FIG. 9 is a flowchart showing a processing flow when purchasing a WWW server in the individual service providing system according to the embodiment of the present invention.

[Explanation of symbols]

Reference Signs List 100 Individual service providing system 101 Storage medium (disk) 102 Terminal 103 World Wide Web server (WWW)
Server) 104 communication path 111 display means 112 data reading means 113 terminal-side control means 114 terminal-side communication means 115 input means 116 storage means 121 WWW server-side communication means 122 WWW server-side control means 123 disk version management table 124 Customer database (customer DB) 130, 140 World Wide Web server (WWW server)

Claims (11)

[Claims] 1. An individual data providing system comprising a terminal and a server, the terminal comprising: an input unit for detecting an input by a user; a communication unit used for transmission and reception to and from the server; Storage means for storing input data from the input means; control means for generating data based on data stored in the storage means and data received by the communication means and input data from the input means; Display means for displaying data generated by the control means; and the server comprises: communication means used for transmission / reception to / from the terminal; and data such as a user ID, a name, an address, a telephone number, and a use history of the customer. And a data to be transmitted to the terminal based on the data received by the communication means and the contents of the customer database. Control means for creating data, the terminal-side control means displays data received by the terminal-side communication means on the display means, and as a result of referring to the data displayed on the display means, the user inputs the data Means for storing data input by means of the means, storing the data in the storage means and transmitting the data to the server via the terminal-side communication means, the server-side control means comprising: the data received by the server-side communication means; and the customer database. Based on the content of
An individual service providing system, which generates data to be transmitted to the terminal. 2. An individual data providing system comprising a terminal and a server, the terminal comprising: an input unit for detecting an input by a user; a communication unit for transmitting and receiving to and from the server; Storage means for storing input data from the input means; control means for generating data based on data stored in the storage means and data received by the communication means and input data from the input means; Display means for displaying the data generated by the control means; and the server comprises: communication means used for transmission / reception to / from the terminal; a version of a storage medium; and contents stored in the storage medium of the version. A disk version management table for managing the data received by the communication means and the disk version management table. Control means for creating data to be transmitted to the terminal, based on the contents of the table, the terminal-side control means displays the data received by the terminal-side communication means on the display means, and displays the data on the display means. The data input by the user using the input means as a result of referring to the displayed data is stored in the storage means and transmitted to the server via the terminal-side communication means, and the server-side control means An individual service providing system for generating data to be transmitted to the terminal based on data received by a server-side communication unit and the contents of the disk version management table. 3. The terminal according to claim 1, further comprising a data reading unit, wherein the data displayed on the display unit is data received by the terminal-side communication unit or the data reading unit. An individual service providing system using at least one of the data read by the means. 4. The data read-out means according to claim 3, wherein the data read out by said data read-out means is a CD-ROM.
An individual service providing system using data stored on an optical disk such as a ROM or a DVD-ROM, or a disk storage medium such as a magnetic disk. 5. The individual service providing system according to claim 4, wherein, when connecting to the server, the terminal transmits a disk ID of the storage medium being referred to to the server. 6. The individual service providing system according to claim 4, wherein, when connecting to the terminal, the server requests the terminal for a disk ID of the storage medium being referred to. 7. The individual service providing system according to claim 1, wherein the terminal transmits a unique user ID for each customer to the server when connecting to the server. 8. The individual service providing system according to claim 1, wherein the server requests the terminal for a unique user ID for each customer when connecting to the terminal. 9. The server according to claim 1, wherein the terminal further stores data corresponding to its user ID from the data stored in the customer database in the terminal-side storage means. A request corresponding to the request from among the data stored in the terminal-side storage means when a request is received from the terminal. 10. The terminal-side control unit according to claim 9, wherein the terminal-side control unit stores “name”, which is data corresponding to its own user ID stored in the terminal-side storage unit.
An individual service providing system further comprising a function of masking and providing privacy-related information such as an "address" when requested by a server. 11. The disk version management table according to claim 2, wherein the disk version management table indicates whether the product stored on the disk is still handled or not, together with data such as “disk ID” and “product ID”. An individual service providing system including "purchase date" data.